Office support jobs
Job Title: Head of Fundraising
Location: Leamington Spa (40%-60% of working time)
Salary: £55,000 per annum
About Us: The Smallpeice Trust is an energetic and independent educational charity dedicated to addressing the shortage of engineers in the UK. We engage and inspire young people aged 8-18 to choose pathways leading to a career in engineering. Our vision is to get young people excited about STEM subjects, no matter their background, through fun, sustainable and educational activities delivered by inspiring experts and partnerships. We want to inspire the young people of today to become the changemakers of tomorrow.
Role Purpose: We are seeking a passionate and dynamic individual to lead the development and delivery of The Smallpeice Trust’s fundraising strategy, driving sustainable income growth from trusts, foundations and public sector sources. A natural leader and an effective communicator, the Head of Fundraising will find new and engaging ways to inspire and work with colleagues across the organisation, embedding a culture of philanthropy and external engagement that supports the Trust’s ambitious business goals.
Key Responsibilities:
- Lead the development and implementation of the annual Fundraising strategy, ensuring alignment with the wider organisational goals
- Proactively identify and pursue new funding opportunities from trusts, foundations, and public sector bodies
- Lead the development and submission of large-scale funding bids (£100k+), clearly articulating the societal and organisational impact of supporting The Smallpeice Trust.
- Build and maintain strong, long-term relationships with a network of loyal partners who support The Smallpeice Trust’s mission
- Own the fundraising pipeline and lead reporting across the team, including regular updates to pipeline meetings, CEO briefings and Board reports
- Work closely with internal teams, including Content & Impact and Programme Delivery, to ensure high-quality, impact-led reporting to funders
- Provide clear leadership and support to any direct reports or cross-functional project teams, fostering a collaborative and high-performing culture
- Create and manage the fundraising team’s income and expenditure budget, ensuring financial targets are met and resources are effectively allocated
- Contribute to wider organisational planning and act as a strategic voice in senior-level conversations, championing income generation and external partnerships
What We’re Looking For:
- A proven track record of securing significant income from trusts, foundations and public sector funders, including six-figure grants
· Strong bid writing skills, with the ability to develop compelling cases for support tailored to different funders
· Experience developing and delivering successful fundraising strategies and meeting or exceeding ambitious income targets.
· Excellent leadership and stakeholder management skills, with experience collaborating across departments and working at senior levels.
· Familiarity with fundraising compliance, sector standards, and the use of CRM systems for pipeline and performance tracking.
· Ideally, experience workiing in or with education, STEM or charitable sectors
Apply Now: Join us in inspiring the next generation of engineers! For full details of the role and requirements, please download the job description below
What can we offer you?
The salary for this role is £55 000
You will start with 25 days annual leave plus bank holidays (which increases after 2 years). We also offer a generous pension scheme (7% employer contribution), free health care provision, death in service benefit.
We are committed to helping our team members maintain a healthy work-life balance, so offer hybrid working opportunities, with an expectation of being in the Leamington office 2-3 days each week, but this may increase slightly during busy periods.
Diversity Equality and Inclusivity Commitment
We want to seize every opportunity to build a truly diverse and inclusive workplace, making sure we best reflect the values of the Trust and the diversity of the communities we engage with. We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that they can reach their full potential.
If you feel you don't meet every requirement, please apply anyway. We are committed to supporting your growth.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: 25th May 2025.
First interviews will be held via MS Teams and are currently scheduled for 6th June 2025.
Any second-stage interviews will be held in person at our office in Leamington Spa.
As a children’s charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. This role will be subject to safer recruitment checks including an Enhanced Disclosure Check.
Please note that you must be eligible to work in the UK to apply.
The Smallpeice Trust gives young people the support they need to bring their big ideas to life through science, technology, engineering, and maths.

The client requests no contact from agencies or media sales.
MedEquip4Kids is a Manchester based charity that improves the health of babies and children across the UK by providing hospitals with equipment not available from limited NHS resources. Last year this charity had a positive impact on an incredible 120,882 young people, and since 1985 has raised a phenomenal £24 million! Do you want to join this team on their mission to provide more young people this life-saving support?
The Role
We are looking for a Trust Fundraiser to maximise the charity’s income through the development and delivery of a trust and foundations strategy and pipeline, and by building meaningful and sustainable relationships with new and existing funders. Duties will include:
- Actively researching new funding opportunities and prospects for trust and grants fundraising
- Writing effective fundraising applications and reports for trust and statutory funders
- Maintaining up-to-date pipelines and communications schedules of warm donors, lapsed donors and prospect research, ensuring all opportunities are fully maximised
- Writing donor impact reports that fulfil all donor requirements and demonstrate relevant outcomes
- Supporting the wider team by attending charity events, contributing to the social media schedule and updating the charity website.
The Person
We are looking for an enthusiastic and passionate individual with significant experience in creative writing and a demonstrable track record of writing engaging and persuasive content. You should be a confident communicator, with the ability to build relationships effectively, and develop long-lasting positive engagements. While experience working in trust fundraising would certainly be advantageous, we are also happy to speak with people looking to transition their creative writing skills into this interesting and rewarding area of fundraising!
The charity’s offices are based in the vibrant heart of Manchester, and this role offers the opportunity to also work partly from home. This team is passionate and supportive and puts the wellbeing of its staff at the centre of all it does. MedEquip4Kids are looking for a colleague to join them in their mission to help more young people, at a time when they need it more than ever – could this be you? Apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Membership Lead
We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.
As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.
Position: Membership Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.
Hours: 37.5 hours per week (full-time), Monday to Friday.
Contract: Permanent
Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.
Closing date: Wednesday 28th May 2025
About the role:
This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.
Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.
The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment.
They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation.
This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission.
Key details:
- Reporting to: Head of Communications & Membership.
- Permanent contract, start date immediate.
- Hybrid working model with a minimum of three days per week attendance at our London office.
Key areas of responsibility include:
- Conduct research to identify and understand potential new member organisations in the tea supply chain.
- Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals.
- Represent ETP in meetings with prospective members to articulate the value of joining the partnership.
- Drive new member onboarding, ensuring a seamless and effective process.
- Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses.
- Conduct regular check-ins with members to understand their needs and priorities.
- Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends.
- Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board.
- Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
- Oversee data collection processes, including compliance with the organisation’s membership criteria.
- Support the identification of potential partnerships to bolster fundraising and broader impact.
- Monitor trends and opportunities in the sector to inform strategic priorities and member engagement.
- Develop compelling marketing and communication materials tailored to potential members.
- Collaborate with the Communications team to ensure consistent and impactful messaging.
- Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
- Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs.
- Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging.
- Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals.
About you:
- Approximately 10+ years experience in a Membership role.
- Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
- Strong communication, engagement and interpersonal skills
- Proven ability to positively interact, engage and influence at all organisational levels including with senior management
- Proven experience of membership acquisition and retention
- Strong understanding of membership organisations
- Proven experience of successfully pitching new approaches to prospective members
- Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains.
- Excellent presentation, listening and negotiation skills.
- Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset.
- Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision.
- Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events.
- Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail.
- Willingness and ability to travel both within the UK and internationally as required for the role.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications.
- Experience delivering client-focused solutions to private sector needs within a mission-based organisation.
Desirable:
- Experience with design tools, including the Adobe Creative Suite.
- Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations.
- Account management or similar business experience in the FMCG sector or similar environment.
- Knowledge of corporate social responsibility in supply chains.
To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.
About the organisation:
Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.
The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (Hybrid - minimum of 2 days per week in the office)
Start date: July 2025 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £29,150 per annum if based in London. £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Friday 23rd May 2025
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
The Student Administration Officer will work with the Associate facing Programmes team to support the successful delivery of the upReach programme, focused on the programme operations of onboarding new Associates.
CORE RESPONSIBILITIES
You will contribute to upReach's mission by working with our programme team to facilitate the onboarding of new Associates. You will be responsible for key processes and tasks on the Associate Tracking System, to enable upReach to deliver effectively and to meet objectives and key results (OKRs). These include:
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Associate Tracking System: steward applicants through the pipeline; confirm student eligibility; answering applicant and Programme Coordinator queries; track and report on pipeline progress; help Programme Coordinators with reporting on programme application progress;
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Ensuring our communications to applicants and prospective applicants are accurate and effective including email templates and call scripts;
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Assisting the student attraction team to deliver effective campaigns promoting our programmes;
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Assisting with other programme delivery activities as needed;
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Researching process improvement projects as needed.
Please note it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
COLLABORATION AREAS
Collaboration is a key part of upReach’s culture, and as a Student Administration Officer you’ll have the opportunity to work with a range of teams across our organisation, including:
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Programme Coordinators - coordinating the onboarding of each Associate.
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Fundraising & Partnerships - meeting the onboarding expectations of our funder / partner relationships.
VALUES
At upReach we uphold the following values for our team and volunteers, and will be looking for candidates who display these in our application process:
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Advocacy: We expect those involved with upReach to be advocates for everyone realising their full potential, regardless of social background.
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Aspiration: We empower our Associates to aim high and achieve their ambitions.
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Integrity: We expect everyone involved with upReach to work collaboratively and with honesty, and to fulfil their commitments.
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Perseverance: We are adaptable when overcoming challenges, and encourage Associates to persevere similarly.
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Proactivity: We are proactive in our work, and inspire Associates to demonstrate this too.
SKILLS AND EXPERIENCE
The ideal candidate for Student Administration Officer will bring with them the following skills:
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Attention to detail
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Planning and organising
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Proactivity and Perseverance
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Communication
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Collaboration
To be successful in this role you will bring with you the following experience:
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Strong organisational skills with attention to detail and the ability to manage a varied workload;
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Solid communication skills with the ability to communicate with students, team members and partners either in writing or verbally;
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The ability to learn quickly how to utilise a range of tools, including Excel and Google suite;
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Comfortable working in a fast-paced environment and working independently to find solutions to problems;
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Self-motivation and an ability to work in a small team as well as independently;
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Commitment to social mobility - Knowledge of the UK social mobility landscape, and demonstrates a willingness to deepen their knowledge.
Desirable:
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Experienced in confidently contacting applicants and resolving their queries over the phone.
TEAM CULTURE AND BENEFITS
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and volunteer leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work and tech buying schemes.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training and annual Wellbeing Days
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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READY TO APPLY
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 12 noon, Friday 23rd May Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.
This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.
About the role
Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.
We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.
The closing date for applications is 5pm, Wednesday 28 May.
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
We are looking for a Head of Fundraising for Age UK (West London Branch), to be the sole dedicated income generation specialist and take a hands-on approach to all aspects of fundraising and maximising income from a diverse range of sources to support this charities vital work.
This is London hybrid role, with 1-2 days a week in the office with the option of condensed hours and or job share options.
The Charity
You would be joining a vibrant, independent local charity providing a range of high-quality services and activities that promote wellbeing, combat loneliness, and empower older people to remain independent and engaged in their community. Growing and diversifying fundraising is a strategic priority for them, with high-level Board support via their expert, invested Fundraising Working Group. They offer a range of great benefits including: 4% Employer Pension, up to 6% Employee contribution, cycle-to-Work Scheme, Season Ticket Loan, Employee Assisted Project including: up to 6 Counselling Sessions, Staff Wellbeing Events, annual Leave Purchase Scheme and Length of Service Recognition
The Role
The Head of Fundraising is a pivotal leadership role, reporting to the CEO and joining the SMT.
You would be responsible for developing, implementing and delivering income generation strategy.
As the sole dedicated income generation specialist, you will take a hands-on approach to all aspects of fundraising and business development, identifying opportunities, building partnerships, securing funding, and maximising income from a diverse range of sources.
The fundraising income is currently c£300,000 per year and they have ambition to grow this to £500,000 over the next three years to ensure that they can continue to be there for older people when they are in need.
You would lead and manage the acquisition of potential donors, cultivate relationships, solicit donations, and engage in ongoing stewardship activities to retain and grow support.
The Candidate
We are looking for a proactive and hands on fundraiser, happy to be a sole fundraiser within a wider supportive team.
Someone with a proven track record of securing significant income from at least three of the following individual giving (including High Net Worth and regular giving), trusts/foundations, corporates, community, and/or legacy support.
We would like you to have experience of developing and implementing successful fundraising strategies and plans.
IMPORTANT NOTE
Please note the team are reviewing applications on a rolling basis, so do get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Research Programme Manager
Our client mission is to provide sustainable funding of medical research into rheumatic and related musculoskeletal, immunological, and inflammatory diseases. With a focus on unmet needs, the trust’s longer-term objective is to achieve a meaningful impact in the development of disease treatments and preventative approaches for these debilitating conditions across the life course. The trust has advanced this strategic vision through the support of the world-class research undertaken at the University of Oxford. The trust’s funding also extends nationwide across thirteen UK universities where they support talented scientists at every stage in their career, from doctoral students to senior research leaders. The trust recognizes the extraordinary potential of UK science and wishes to play its part in nurturing and retaining the very best talent to further its mission by funding the highest quality research to deliver the most meaningful results.
The trust’s investment in research is not purely financial; its funding relationships are built on open, ongoing dialogue with current grant recipients, as well as future recipients around their ideas and scientific approach. There is a strong requirement for building and sustaining relationships with external stakeholders, including research institutions, funders and the trust’s constituency of scientists.
We are pleased to be working with the the trust to recruit a new Research & Grants Programme Manager to join its small and very focused team. Working in a hybrid manner with up to two days in offices in Hammersmith, London, and the remainder working remotely from home.
The role:
Working closely with the CEO, this pivotal role will oversee the entire grant-making processes and funding activities of the trust, in addition to driving the intellectual rigor of the research work of its grantees, in line with the core charitable objectives of the trust. This will involve managing all aspects of pre and post-award research management, reporting writing, grant finance management and governance, co-ordination of the trust’s scientific committees and shaping external scientific communications to supporters and other stakeholders.
A central element of the role will be to manage the trust’s research funding initiatives, nurturing existing relationships with a broad network of high-level panels of experts and peer reviewers, as well as a wide range of stakeholders and past and present grantees. Working closely with the CEO, this person will maintain an expansive and knowledgeable view of the research landscape, understanding the important changes and influences relevant to the work of the trust. Leading on the Trust’s communications by producing social media and website content in addition to external reporting, this role will also support and manage its annual conference.
The person:
The successful candidate will have substantial and demonstrable experience of high-level research management in combination with an extensive grants-management and funding process management background. Educated ideally to PhD level in a scientific subject, or the equivalent in high-level research-led programme management experience, this person will be ambitious with excellent attention to detail and an intellectually curious and rigorous approach. A background in science based, research led, grant-making will be important as well as having a systematic and process driven approach. This experience would ideally have been gained in the charity sector or the higher education or grant-making sectors.
Experience of impact measurement, grants report writing and preparing content for communications and social media will be important, in addition to having an understanding of scientific research across the UK and overseas. This person will be highly numerate, organized and methodical in their approach and will see this role as a fantastic opportunity to bring creative ideas and experience to the table, in order to make a real and lasting difference in the research led field of musculoskeletal and related inflammatory diseases in the UK and overseas.
The trust is committed to creating a culture where diversity is embedded in all its activities and values dignity, mutual respect and inclusivity at work and where unlawful discrimination is eliminated. They aim to attract and retain high quality staff and to ensure that the culture is one where all can achieve their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operational Lead Area Manager
Our client has an exciting opportunity for an experienced Operational Lead (Area Manager). In this role, you will support, coach, and guide our service managers and teams to deliver high-quality care that reflects our values and mission.
You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs.
Position: Operational Lead (Area Manager)
Location: Homebased, travel will be required to and around Kent
Salary: £49,669.22
Hours: Full Time, 37.5 hours per week
Contract: Permanent
Closing Date: Friday 23rd May 2025, they reserve the right to interview before the closing date so please apply asap.
Interviews: Thursday 5th June 2025 at the London Office, Westminster Bridge Road
About the role:
The Operational Lead will oversee the day to day running of several services that support adults with learning disabilities, helping to ensure everything runs smoothly and that the people we support receive the best care possible. We are also looking for someone who can inspire others, drive positive change, and stay committed to promoting people’s rights and upholding the values of the organisation.
- Provide inspirational leadership, clear management and guidance to leadership teams and staff to ensure they fulfil their responsibilities effectively.
- Support, coach, develop and mentor leadership teams to provide high quality support and outcomes.
- Support local cultures so that they embody the culture and values of the workforce and the organisation.
- To assist in the development and operational leadership across your area of responsibility.
- To provide oversight for the day-to-day operational management of the designated area of responsibility and that all agreed Policies are adhered to.
- To develop and grow new work in line with opportunities that present themselves.
- Ensure that there is a culture of co-production, and support is shaped on the views of people involved.
- Actively contribute to the successful strategic direction and transformation of the organisation by advocating for the needs of the people supported and front-line teams.
You will be responsible for services in Kent and Medway, along with two more in Hastings. This is a home-based role, but as it involves regular travel to different sites, we’re looking for someone who lives in Kent or can travel to Kent within an hour.
About you:
We are looking for someone who communicates well and feels confident working with families, commissioners, and other professionals. You will be passionate about helping people with learning disabilities live fulfilling lives. You should be motivated, well-organised, and comfortable leading teams.
- Previous experience in a similar operational or leadership role
- Knowledge of adult social care, particularly services for people with learning disabilities
- Able to register with the Care Quality Commission (CQC) for the regulated activity of personal care
- Comfortable working as part of a wider management team to ensure services are high quality and financially sustainable
- Hold a driving licence and willing to travel
Other roles you may have experience of could include: Regional Manager, Housing Services Manager, Care Services Manager, Supported Housing Manager, Operations Manager, Senior Service Manager, Social Care Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Events Officer
£33,000 - £38,000 plus
Reports to: Senior Events Manager (Cancer Grand Challenges)
Directorate: Research & Innovation
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 18 May 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: 2 stage process, competency-based questions + a task related to the role.
Interview date: 27/28 May 1st stage, 4 June 2nd Stage
At Cancer Research UK, we exist to beat cancer.
Cancer Grand Challenges are looking for a proactive and organised events professional to join the team, working closely with the Events Lead and the Operations Team to develop and deliver an ever-growing calendar of events and scientific meetings.
About the team
Cancer Grand Challenges is a global funding initiative founded in 2020 by the two largest funders of cancer research in the world: Cancer Research UK and the National Cancer Institute (NCI) in the US ().
Cancer Grand Challenges builds on the success of CRUK's Grand Challenge that launched in 2015 - to date we have committed in excess of c$400m to fund 16 interdisciplinary teams, and our portfolio now includes over 1200 researchers and collaborators across 16 countries. We recently launched our fifth call for applications to address seven new challenges, and we are thinking about what the next decade for the initiative will look like. So, this is an exciting time to join the team.
In this varied role, you'll support the delivery of conferences, such as our Future Leaders Conference held annually in Europe, specifically aimed at early careers researchers to aid with networking and careers advice. You'll also support larger events such as CGC Sumit, our annual flagship event. This huge four-day event is used to review each of the funded teams' progress towards solving their challenge The main summit consists of 2.5 days of programming with team presentations, keynote speakers and expert panel discussions.
As an Events Officer, you don't need to come from a science background and we are open in terms of the types of events you have organised previously. As long as you come with strong project management experience and are used to a busy and fast paced environment, we would love to hear from you.
When you work at Cancer Grand Challenges, you'll be employed by Cancer Research UK.
What will I be doing?
Support the team in delivering a range of international events;
Manage a scientific conference from development to delivery
Maintain and update the annual calendar of Cancer Grand Challenges events;
Manage the events inbox and reply to all queries in a timely and helpful manner;
Lead on attendee management, including tracking RSVPs, booking accommodation and managing queries;
Lead on the creation of materials for events planning, digital and printed content (non-scientific) and briefing and evaluations;
Manage all team processes relating to procurement of venues and suppliers for events including financial processing.
What are you looking for?
Experience of co-ordinating and delivering meetings/conferences;
Extremely well organised with the ability to co-ordinate multiple projects, conflicting priorities, working under pressure and to tight timescales;
Excellent attendee management, with strong attention to detail and ability to manage data from various sources;
Proactive in achieving results, capable of solving problems and responding positively to new opportunities and challenges;
Confident and practical attitude, with the ability to work on own initiative and as part of a team and contribute towards the team's collective success;
Excellent communication skills - verbal, non-verbal and written to build good relationships with the internal and external stakeholders;
Strong negotiating and influencing skills to support the delivery of the project;
You may be required to travel and stay away from home (c3-5 times per year)
Physical activity is required to support with event set up
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Award-winning and bold innovation. Modern Tech-Stack. Impacting the future.
X2 Lead Solution Architect
£72,000 - £77,000 (+ )
Department: Chief Operating Office
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 22 May 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: Two competency-based interviews with an exercise
Interview date: We will be shortlisting on a rolling basis so please do not delay in applying
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
*Please note: we discourage the use of ChatGPT or other AI platforms when applying for this role. While AI tools can be useful, we strongly encourage applicants to ensure their applications authentically reflect their own experience. If you choose to use AI for formatting or assistance, please take care to review and personalise your application accordingly.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Cancer Research UK has an ambitious Technology strategy and modern with a complex hybrid (on-premise & multi-cloud) infrastructure underpinning an extensive technical estate that underpins the charity's ability to both deliver a range of change initiatives and programmes and support our vision and . Our Architecture team is at the forefront of technological innovation in the charity sector and plays an essential role in ensuring our technical architecture supports the charity's diverse needs and ambitions across a range of products and services used by 4,000+ staff, 600+ shops, and thousands of supporters who raised £463m towards our life-saving research in 2023/24.
As our Lead Solution Architect, you'll play a pivotal role in shaping the technological future of Cancer Research UK by collaborating closely with our product portfolios, providing technical leadership, and defining end-to-end solutions that enable our lifesaving work. Based on your experience and background, you will be the subject matter expert within a specific specialism of architecture (such as business, enterprise, solution, infrastructure, data, security, platform, service etc). We can offer learning and development opportunities to broaden your knowledge and impact by rotating across a range of domains.
This is your chance to make a real difference while advancing your career in a supportive environment. If you are an experienced Solution Architect with in-depth knowledge in one of the above architecture domains who wants to leverage technology to accelerate change in a purpose-driven environment, we'd love for you to join our mission.
What will I be doing?
Experienced Architect with extensive experience in at least one of the following architecture domains: business, enterprise, solution, infrastructure, data, security, platform, or service.
Please note that candidates with an engineering background will not be considered for this Solution Architect role, as this position requires an Architecture skill set and experience.
Partnering with Heads of Product Portfolios and Product Managers to support roadmap development and provide early triage.
Providing architecture support, coaching, and solution assurance across Technology's product portfolios.
Addressing key design decisions, balancing risks, benefits, and outcomes for complex technical problems.
Collaborating with Lead Engineers and other technology teams to ensure the documented current state is maintained for change assessment and operational support.
Communicating and coordinating architecture development and technical change across portfolios and products (including those delivered by our partners).
Contributing to and building an active Architecture community across capabilities and partners.
Providing in-depth expertise within at least one specialised domain of architecture, from: business, enterprise, solution, infrastructure, data, security, platform, or service.
Leadership & Drive for Impact:
Building credible stakeholder relationships across the charity ensuring to value ideas, drive momentum, and challenge when required.
Balancing short-term needs with long-term strategic goals
Translating complex information and concepts to technical and non-technical audiences.
Driving the direction and output on day-to-day workload and priorities while navigating ambiguity and making clear and timely decisions in changing situations
Mentor and coach colleagues, fostering a culture of continuous learning and leading through others.
Resource Management:
Reducing costs by proactively challenging to enable the optimal cost of resource ownership and delivered architecture.
Building inclusive environments and working with third parties.
What skills will I need?
Experienced Architect with extensive experience in at least one of the following architecture domains: business, enterprise, solution, infrastructure, data, security, platform, or service.
Please note that candidates with an engineering background will not be considered for this Solution Architect role, as this position requires an Architecture skill set and experience.
Has delivered large-scale migrations and implemented new technologies within an integrated architecture in large, complex organisations.
Solid understanding of modern software and platform architecture approaches (e.g., microservices and cloud etc).
Experience delivering architecture through Agile Product teams.
Knowledge of enterprise architecture frameworks (e.g, (TOGAF, Zachman etc), industry-wide best practices, and emerging technologies.
Modelling and documenting experience with the ability to create models and visualisations to enable others to understand the architecture.
Strong analytical thinking and problem-solving skills.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
Additional Information
For more information about working with us please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Are you pasinate about Music? In this key role you will be responsible for the operational planning and delivery of public fundraising programmes for the charity.
As the Manager you will be instrumental in supporting and empowering your line reports.
This is a Hybrid role with two days a week in the London office.
The Charity
A long standing collaborative arts charity, passionate about supporting artists in times of need and empowering them through all stages of their lives.
You will be joining a welcoming team, known for its supportive and inclusive working culture, offering fantastic benefits including
- 25 days holiday, plus bank holidays and an additional 3 days between Christmas and New Year
- Pension contribution of an amount equivalent to 10% of your annual salary.
- Enhanced maternity, paternity and sick pay
- The opportunity to apply for up to 12 pairs of complimentary tickets ayear to a prestigious events venue
The Role
Develop and deliver annual operational plans which meet the objectives of the strategic plan for your area
Oversee and manage the implementation of a developing and ambitious individual giving programme
Manage direct reports and teams responsible for individual/regular/in memory giving, community fundraising, supporter engagement, and trading income
Work in collaboration with the Head of Individual Giving, team members and other colleagues to launch and lead on new fundraising initiatives.
Manage income and expenditure budgets.
The Candidate
Significant experience of delivering fundraising work plans to achieve against set income targets across all areas of responsibility
Significant experience of effective line-management and of managing fundraising teams and delivering work plans
Experience of donor audiences, supporter journeys and fundraising programme insight to take an audience-led approach to delivering fundraising campaigns
Experience of digital and direct marketing strategy to improve engagement and deliver income targets
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client is committed to transforming lives of children and young people by creating opportunities to learn, grow, and develop through Education. The Charity is an independent funder and our income is generated from our endowment which consists of both significant property holdings and financial investments, therefore we do not fund raise, our client has distributed over £298 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year. The Charity gives grants to benefit children and young up to the age of 25 (or up to 30 for younger people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London.
We are delighted to be working with the Charity to recruit a permanent Financial Controller to join its established team based in conveniently located offices in Central London.
The role:
Reporting directly to the COO, the Financial Controller will ensure the provision of consistent, robust financial advice to the Charity as a whole. This person will be responsible for overseeing all aspects of finance and financial operations, ensuring these are compliant with statutory requirements and appropriate and effective financial controls are in place. They will also maintain a financial planning framework that will facilitate the delivery of the Charity’s financial strategy. This will involve managing one direct report, overseeing all financial reporting and tax compliance, preparing the Charity’s management accounts and the end of year accounts for approval and sign off by the Trustees. In addition, the role will be responsible for managing an annual financial audit process preparing the annual budgets in advance for SLT sign off and providing sound financial advice across all of these areas.
This person will also manage all external relationships with banks, financial institutions, property Investors and auditors wherever Finance is the main issue being dealt with. This person will also oversee all Grants related financial transactions in close collaboration with the Grants department.
The person:
The successful candidate will be a qualified accountant and will be able to provide excellent financial management and reporting for the Charity. They will be confident working with different internal stakeholders and external professional advisors and will be capable of considering their different requirements and priorities in a knowledgeable way. This person will have excellent attention to detail and will be highly organised and a strong communicator across a wide range of audiences. Educated to Degree level or the equivalent (ACCA, CIMA, ACA or CIPFA), this person will have excellent interpersonal skills, strong written and verbal communication and will be up to date on all MS Office packages and financial software including SAGE being essential.
Candidates with prior experience of working with endowed Trusts, Foundations or Charities or who have worked in Charities that have income derived from a permanent endowment (either partially or totally), will be of particular interest, so please draw attention to this when applying.
This person will have demonstrated substantial financial management experience at a senior level in the Charity or Not-for-Profit sectors, with extensive knowledge of UK Charity Accounting Standards (SORP, Charity Commission compliance and VAT). Also experienced in strategic financial planning, preparing complex financial statements, budgeting and cashflow forecasting, and have good knowledge of financial planning in a Funder or Grant-Maker setting. As our income is generated from our endowment which consists of both significant property holdings and financial investments a substantial experience of managing income and cashflow from property and investments is essential.
This role represents a wonderful opportunity to become a key part of a long established and successful Charity, which has outstanding roots and a lasting positive legacy in the local communities in Central and Greater London it serves.
The charity encourages applications from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support. This includes Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
First Round Interviews: 12th May 2025
Second Round Interview: 19th May 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Head of Strategic Funding and Insight - Maternity cover
Salary: Band E £55,194 - £56,801 per annum
Location: London-Hybrid
Tenure: 10 Months Fixed term
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a dynamic and strategic leader ready to drive impactful fundraising at one of the UK’s most forward-thinking international development organisations?
ActionAid UK is offering an exciting opportunity to take the helm of our Strategic Funding and Insight team during a pivotal phase of growth and innovation. This is more than a maternity cover – it’s a chance to shape the future of high-value fundraising at an organisation that’s unafraid to challenge injustice at its roots!
This role is ideal for someone who thrives on innovation and complexity. You’ll work closely across internal departments – from advocacy and communications to international programme specialists – as well as externally with major donors and partners. Your leadership will be instrumental in spotting emerging trends, unearthing bold opportunities, and ensuring our fundraising practices are feminist, anti-racist and future-focused.
You’ll be joining an organisation that isn’t content with the status quo. We’re committed to systemic change – and that includes within our own operations. From climate justice to women’s rights, your work will help fund some of the most urgent and impactful interventions around the world.
We’re looking for someone with a strong track record in high-value fundraising, strategy development and team leadership. If you’ve got a keen eye for the big picture and a deep commitment to meaningful change, this is the role for you.
Come and make your mark. Join us in delivering innovative, ethical and strategic funding that empowers communities and transforms lives.
Apply now and be part of the movement for social justice.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information:
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly
celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism
finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Goodman Masson are delighted to be supporting a leading independent policy organisation based in London who are seeking Finance Business Partners to support its globally focused research and advisory work. With a strong reputation for shaping thought leadership and influencing international policy, the organisation is currently undergoing a strategic transformation to modernise systems, streamline operations, and enhance financial planning and oversight.
This is an excellent opportunity for experienced finance professionals to contribute to a purpose-led organisation operating at the heart of global affairs. In this role, you will work closely with a research centre, collaborating with academic and policy teams while partnering with central finance to ensure robust financial management across key projects and funding streams.
Key Responsibilities
Lead quarterly forecasting and annual budgeting for your assigned research centre
Cost projects and monitor profitability across grants, donations, and other funding sources
Track actual income and expenditure against budgets; analyse and explain variances
Collaborate with the central finance team on management accounts, accruals, and income recognition
Oversee project-specific financial reporting, audits, and compliance with funder requirements
Support implementation of a new finance system and contribute to process improvements
Act as a trusted financial advisor to research leads and senior stakeholders
Strengthen internal controls and promote financial best practice across the organisation
About You
ACA/CA/ACCA/CIMA qualified accountant
Proven experience in business partnering, budgeting, and financial project oversight
Experience within the charity, education, or non-profit sector (advantageous)
Excellent communication skills with the ability to present financial insights clearly to non-finance colleagues
Strong analytical and organisational skills with a focus on accuracy and deadlines
Proactive, collaborative, and comfortable working in a dynamic environment
Familiarity with funder requirements across foundations, government bodies, and NGOs
Benefits
37 days annual leave (including public holidays and office closure days)
Pension salary exchange scheme
Hybrid/flexible working
Enhanced parental leave and employee assistance programme
Opportunity to work in a highly respected, purpose-driven environment with global impact
Apply now to be part of an organisation committed to making a meaningful contribution to international policy and global development through strong financial leadership.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The Sheldrick Wildlife Trust UK is seeking a dynamic and experienced individual to manage our online shop. This hands-on role is vital in supporting our mission to protect wildlife and habitats in Kenya. The successful candidate will be involved in all aspects of the online store, ensuring a seamless and engaging shopping experience for our supporters.
This is a part-time role at 0.4 FTE (15 hours per week), offer a pro rata salary of £28,000 - £30,000 based on experience.
Key Responsibilities to include:
Online Store Management
- Handle the day-to-day operations of the online shop including ensuring efficient order processing, stock management, quality control of incoming stock, processing customer returns, helping the team with packing orders during busy periods, and ensuring consistently high levels of customer service.
- Plan for the busy Christmas period by assessing workload and engaging the assistance of temporary staff, volunteers and the wider team as necessary.
- Conduct periodic stocktakes to ensure accuracy and reduce shrinkage, identifying any errors and training issues.
- Recommend to the Executive Director any updates to the online store's website to ensure it is user-friendly, visually appealing, and regularly refreshed with new products and promotions.
- Work closely with the Executive Director to develop and implement strategies to drive website traffic and sales.
Product Development and Sourcing
- Identify and recommend new products that will align with the SWT's mission, appeal to supporters and offer a minimum required ROI.
- Manage timely procurement of products and packing materials.
- Develop and maintain good working relationships with suppliers.
- Create new product listings on Shopify including all relevant back-end product information.
- Write compelling descriptions for product listings, creating and adding appropriate imagery.
- Support Communications team in providing imagery and copy for featured products in monthly charity e-newsletter.
- Create visuals for shop adverts as requested by Executive Director.
- Review and update shop banners/landing page imagery seasonally to keep shop appearance fresh and inviting.
Volunteer Management
- Train and supervise volunteers in picking/packing, stocktaking and quality control.
- Assist in maintenance of the volunteer rota, organising volunteer support as needed based on tasks available, including forward planning for busy seasonal periods.
- Periodic review of output of volunteers to raise training issues where necessary to ensure standards are maintained.
Financial Management
- Manage the online shop budget, monitoring expenses and revenue to ensure financial targets are met.
- Work with the Director of Finance to propose the annual online shop budget for Board approval.
- Produce stock reports for the auditors and be the main point of contact for the annual audit of stock.
- Analyse sales data to identify trends and make informed decisions about product offerings and pricing strategies.
Customer Engagement
- Provide excellent customer service, addressing enquiries and resolving issues promptly and effectively.
- Review global shipping methods and suppliers; recommend to the Executive Director and implement changes to make delivery to customers as smooth as possible.
Reporting and Analysis
- Generate regular reports on sales performance, stock levels, and customer feedback.
- Use data insights to propose and implement improvements to the online shop's operations and customer experience.
- Working closely with the Director of Finance, provide reports and insights on the shop data for the Board.
Qualifications
- Bachelor's degree or post-school qualification in Business, Marketing, or a related field.
- Proven experience in managing an online shop or e-commerce platform.
- Strong understanding of online retail best practices, including pricing, digital marketing, and customer service.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Passion for wildlife conservation and the mission of the Sheldrick Wildlife Trust UK.
Applications
If you believe you are well suited to the role, please send us your CV and one-page cover letter. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time.
Closing date for applications is 28th May, if you do not receive an invitation for an interview by 4th June, then you have unfortunately not been shortlisted.
All applicants must have the right to work in the UK. We are not able to support visa or work applications for this role. (No agencies).
Job Type: Part-time
Pay: £28,000.00 - £30,000.00 pro rata
Expected hours: 15 per week
Benefits:
- Company pension
- Free parking
Work Location: In Office
The client requests no contact from agencies or media sales.