Officer jobs in ilford
Salary: £65,000-£70,000
Contract: Permanent – Full Time
Location: London office – 1 day per week
Closing date: 3rd July (9am)
Benefits: 33 days holiday allowance (plus eight bank holidays), 8% employer pensions, training, and development support
We have a great opportunity for a Head of Philanthropy and Partnerships working for the fantastic leading health charity. This is a fantastic chance to lead a high-performing team and shape the future of philanthropy and partnerships at a time of exciting growth. With a hybrid working model, strong benefits, and the opportunity to make a real impact, this role offers a rewarding opportunity to maximise income generation for long-term success.
As part of this exciting role, you will lead the strategic direction of the Philanthropy and Partnerships team, overseeing corporate, trusts, and major donor income streams. You’ll work closely with senior stakeholders, including the CEO and trustees, to build and steward high-value relationships while fostering a collaborative and aspirational team culture.
To be successful as the Head of Philanthropy and Partnerships, you will need:
- Proven experience leading high-value fundraising teams across corporate, trust, and major donor income streams
- Strong strategic planning and budget management skills, with a track record of delivering income growth
- Excellent relationship-building skills, with the ability to engage senior stakeholders and inspire long-term support
If you would like to have an informal discussion, please call Heather - please quote the reference 2635HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector—you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.
Harris Hill has a temporary opening for a Supporter Care/ Events Assistant to join a lovely charity in Bath, working remote based (Would like a couple days the first week to meet and bring up to speed), on a full time basis, paying up to £29665 on an hourly basis, plus holiday pay.
Reporting to the Individual Giving and Membership Manager (Retention) you’ll help maximise the value of these programmes through effective membership & supporter stewardship, data management and campaign reporting.
This role supports the retention and growth of our membership and supporter base and Community & Events Fundraising Programmes helping to increase loyalty and lifetime value.
You will often be the first port of call for our members, supporters, potential supporters, and the members of the public contacting the organisation. You will handle enquiries, helping to develop ongoing relationships. You will also assist with the reporting of fundraising campaigns and activities.
We’re a small team but like to have a big impact on supporters and members – through excellent care and stewardship.
Experience:
An enthusiastic, hard-working team player with excellent interpersonal and relationship-building skills
Excellent communication skills, both written and verbal – with an engaging and professional telephone manner
Commitment to delivering high standards of supporter/member service and to the values and ethos
Excellent organisational and administration skills
Able to follow procedures, and work accurately, with excellent attention to detail
Numerate
Experience of using CRM databases
Able to work on own initiative
Experience of using Microsoft Office (Word / Excel / Outlook)
Comfortable participating in online meetings such as
Desirable
Experience of working in a customer, member, or supporter care environment.
Experience in processing Gift Aid
Experience in processing direct debits
If you would like to hear more, please apply for a full JD.
Salary: £42,000-£45,000
Contract: FT - Permanent
Location: London office – 2 days pw
Closing date: 26th June
Benefits: 28 days holiday (plus bank holidays), up to 9% pension, and wellness and development support
We have a great opportunity for a Fundraising Board Executive Assistant working for a wonderful medical charity. This is an exciting opportunity for an experienced Executive Assistant or Project Manager looking to proactively support the Campaign Board and fundraising campaign.
This role will be hands-on and fundamental in facilitating and helping to maximise the campaign execution ensuring timelines are kept on track, whilst driving the operational coordination of diaries, committee meetings, and scheduling. This role will also be line managing the Campaign Reporting Officer.
As part of this exciting role you will lead on all preparations and distribution of comprehensive board meeting agendas and follow ups, develop and maintain strong relationships with all board members (particularly the Board Chair) and manage and track the progress of the campaign through regular updates and accurate reporting.
To be successful as the Fundraising Board Executive Assistant, you will need:
- Experience in a similar position supporting high-level boards, committees, preferably in a fundraising or non-profit environment
- Have experience working with philanthropists and other stakeholders, understanding their requirements
- Be highly organised and detail-oriented, with the ability to manage multiple tasks at once and prioritise effectively to meet deadlines.
If you would like to have an informal discussion, please call Ashby.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference 2618AJ
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is seeking an evolved Finance Director, who is able to be both hands-on leading an international finance function, as well as a strategic advisor as a member of the senior leadership team.
Responsibilities
- Lead the organisation’s international finance function, with operations in the UK and overseas. Responsible for preparation of the annual accounts in the overseas country offices, and consolidated accounts in the UK; and the statutory filings.
- As a strategic advisor and member of the senior leadership team, support in the development of the organisational and financial strategies and the annual and quarterly planning processes; develop cost models, and offer advice on key decisions.
- Lead the annual budgeting & forecasting processes, and the preparation of the reporting packs.
- Provide oversight on developing donor budgets on a full cost recovery basis, monitor financial compliance, and meet donor reporting requirements.
- Responsible for managing the tax, treasury and forex affairs of the organisation.
- Provide oversight on the organisation’s operations – covering inventory, procurement, IT, HR and facilities.
Requirements
- Qualified accountant (ACA, ACMA, ACCA, or equivalent) with senior level experience working in an international organisation with complex operations and funding sources.
- A balanced leader, willing to be hands-on, leading a diverse finance and operations team, and being a thought partner to the senior leadership team.
- Experienced in leading on all aspects of finance – financial accounting & compliance, audit preparation, budgeting, financial planning & analysis, forecasting and reporting.
- Experience in leading the operations of an international organisation.
- Demonstrable knowledge of charity & tax regulations and compliance.
- Strong analytical & business modelling skills, commercial acumen and the ability to interpret complex financial information.
- Strong interpersonal and communication skills – able to work with colleagues from finance and non-finance backgrounds, and influence senior leadership team and board.
This role is open to candidates with the right to work in the UK without requiring sponsorship. This role offers hybrid working with the candidate expected to be in the office 2 days/week, more during busy periods
Our client is looking for a dynamic and driven individual to lead their power and energy demand work. As Head of Power and Energy Demand, you'll play a central role in shaping UK energy policy, advocating for a net zero future built on renewable energy and clean technology. Reporting to the CEO, you'll engage with government, industry leaders, and stakeholders to influence policy, represent their members, and drive meaningful change. This is a rare opportunity to be at the forefront of the energy transition, leading strategy on flexibility, energy storage, market enablers, and demand across sectors.
About you:
Personal Characteristics
Enthusiastic with good eye for detail and organisational skills, determination and stamina; a flexible, team player with personal integrity and confidence, and the ability to build relationships with civil servants, politicians, regulators and wider stakeholders.
You will be comfortable becoming a spokesperson and leader for the sector, while being comfortable with policy development and regulations.
Qualifications and knowledge areas
Likely to be educated to postgraduate level in a relevant area, or with equivalent experience, with knowledge of renewable energy and clean technologies, energy demand, green finance or related areas.
Candidates are likely to have a number of years’ experience in the sector and already be seen as a respected voice or participant in the sector, or a related field.
What They offer
• 25 days holiday plus days between Christmas and New Years treated as holiday
• Westfield Health insurance EAP
• Discounts and perks
• Birthday voucher
• Cycle to work scheme
• Pension scheme
How to apply
If you feel this role could be the right fit for you, please click the “apply now” button.
*Please note they reserve the right to close this vacancy ahead of the advertised closing date if sufficient applications are received, therefore we encourage early applications.
You may also have experience in the following roles: Energy Policy Manager, Renewable Energy Manager, Power Systems Manager, Energy Strategy Lead, Clean Technology Manager, Energy Market Analyst, Sustainability Manager, Environmental Policy Manager, Energy Transition Manager, Climate Change Manager, etc.
REF-222 195
I am urgently seeking an Arabic-speaking interim HR Adviser for a humanitarian charity based in London. This role is for a period of 12 months initially and pays a salary of £40,000 per year. The role is full time (5 days per week) working hybrid with 2 days per week in the office.
Reporting to the People & Culture Business Partner, your role will involve: -
- Providing HR advice tailored to each region in line with legal frameworks ensuring compliance with local labour laws and organisational policies.
- Act as the first point of contact for all employee relations matters supporting managers on best practice.
- Providing HR advice and support on all family leave matters, including maternity, paternity, adoption, shared parental, and parental leave, ensuring compliance with local labour laws and organisational policies.
- Collaborating with managers to define role requirements and makes recommendations on best recruitment processes to attract top talent.
- Leading on the end-to-end recruitment processes, including drafting job descriptions, posting vacancies, shortlisting candidates, and coordinating interviews.
- Collaborating on comprehensive policy guides and toolkits to support managers and employees with understanding and applying policies effectively.
- Providing support and guidance to the People & Culture Officer and People & Culture Assistant, allocating work and ensuring they are delivering against the tasks assigned to them.
To be successful in the role you will have / be: -
- Demonstrable experience in human resources, preferably within the NGO sector or charity sector.
- Experience in administering HR functions, including recruitment, onboarding, payroll, and employee relations.
- Experience with advising on HR policies and procedures.
- Knowledge of UK employment law and regional employment labour laws, best practice, and trends.
- Excellent written and verbal communication skills in both English and Arabic.
- Ability to build strong working relationships and can work collaboratively with diverse and remote teams, with a can do attitude and a sense of ownership.
- A self starter, flexible and adaptable to respond to changing circumstances and urgent needs in occupied areas.
- Proven ability to handle sensitive situations with diplomacy and confidentiality.
- Passion for working within the charity sector and supporting a mission-driven organisation.
If you are available immediately or at one to two weeks' notice and you are an experienced generalist HR Adviser who speaks Arabic, please apply for the role now with your up-to-date CV and contact details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with Asthma + Lung UK to recruit an Individual Giving Manager, leading on the retention of existing supporters and working across regular giving, lottery, cash appeals, and the charity’s online shop.
The successful candidate will deliver and grow a multichannel retention programme to improve supporter loyalty and increase lifetime value. With a strong focus on digital, this role will also use direct mail, SMS and telemarketing to deliver insight-led, personalised supporter journeys alongside a skilled and ambitious team.
Key duties include:
- Lead on the planning, delivery and evaluation of retention campaigns across digital, mail, SMS and phone, driving growth in income and engagement
- Deliver a high-performing mid-value donor programme
- Oversee the development of integrated, long-term journeys for new and existing supporters, in partnership with the IG Manager (Acquisition)
- Manage the online shop, including stock control, fulfilment and platform optimisation
- Build strong relationships with external suppliers and internal teams to ensure campaigns are effective, innovative and on-brand
- Report monthly on income and expenditure, finding opportunities to maximise ROI through reinvestment
- Foster a culture of testing, learning and innovation across the programme
- Line manage and develop the Individual Giving Officer
We’re looking for the following skills and experience for this role:
- Experience and confidence in delivering integrated direct marketing campaigns, both digital and offline, and has a strong understanding of data-led supporter engagement.
- Demonstrable experience of delivering retention and stewardship programmes across multiple channels
- Excellent project management skills, with the ability to lead on campaign planning, budgeting and analysis
- Experience in managing external suppliers and creative agencies
- A collaborative approach, with strong communication skills and stakeholder management experience
- Experience in line managing or mentoring junior team members
To be considered for this position please apply with your CV as soon as possible. Regrettably, please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The key purpose of the post is to be responsible for void property works to ensure units are ready for occupation at sites across Dartford, Woolwich, Romford, Greenwich, Tunbridge Wells & Brentwood. Ensuring void properties are ready for occupation for the Association, including reactive maintenance, decoration, repairs, administration and any ad-hoc tasks as arising.Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task
Location: A short walk from Edgeware Road station
Hours: 21 hours a week
Duration: 5/6 months
Are you passionate about supporting vulnerable members of society in securing a better and safe future for themselves and for their children?
If so then this interim Finance Manager role is the right role for you.
Reporting to the CEO and overseeing the work of a part time Finance Assistant you will ensure that all financial operations, reporting and planning is completed in a timely manner.
Working as part time Finance Manager your day to day duties will include;
• Overseeing the finance operations including sales and purchase ledger
• Completing weekly payment runs
• Overseeing the completion of monthly payroll run of 40 people
• Completing monthly management accounts
• Producing monthly management packs and presenting figures to the board and finance committee
• Support the fundraising team with bids and grants applications
• Completing budgets
• Maintaining monthly cashflow forecasts offering advise where necessary
The skills you will bring to the position of Finance Manager will include;
• Knowledge of management accounting
• Prior experience in similar role ideally within a charity sector
• Experience of working with an accounting system such as Quickbooks
• Excellent financial management skills
If you are interested in applying for the position part time Finance Manager through TPP Recruitment please do so by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.
Safe to Learn is seeking an Outreach and Communications Specialist to build public awareness, policy engagement, and system-level change. Candidates with the following experience and commitment are encouraged to apply:
- A demonstrable alignment with our mission and values.
- A clear commitment to ending antisemitism and understanding of antisemitism, child rights and child safeguarding and their underlying principles.
- Experience and understanding of the UK education sector.
- A track-record of delivering high-impact advocacy and communications campaigns to achieve policy objectives. Preferably related to non-discrimination, equality, anti-racism or child rights.
- Relationship management and network-building skills, including significant experience of engaging with policy-makers.
- Experience of website development and management as well as social media strategy and outreach.
- Multimedia production skills such as copywriting, video editing and graphic design.
- Conscientious and motivated, with a high-level of attention to detail.
- Experience of developing high-quality resources and educational materials for children and educators.
- A positive, flexible, participatory and consultative approach.
- Excellent written and verbal communication skills including the ability to engage audiences at all levels.
To apply, please send a CV and a cover letter addressing each point in the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- £20/hour minimum + uncapped daily bonuses (£150+/week avg)
- 4-day working week (Tues–Fri) = 3-day weekend
- Free UK travel & Railcard (18–30s)
- Career progression from day one — we promote from within!
About Zen
We’re a family-run, market leader in face-to-face fundraising. Trusted by top national and international charities, we deliver exceptional results and long-term donor support. Our team is experienced, ethical and dedicated to helping you grow.
Why Zen?
- Be part of a passionate, supportive, values-driven team
- Work 11:30am–5:30pm, Tues to Fri
- All travel expenses covered from your home city
- Learn to inspire — not sell. We use real conversations, not pushy tactics
What You’ll Be Doing
- Raise funds for leading national and global charities through face-to-face conversations
- Inspire people to give monthly support to causes that matter
- Represent causes with professionalism, energy and integrity
- Hit daily goals (just 2 donors/day to unlock bonuses!)
- Work with a team that believes in your potential
Who We're Looking For
- No experience needed — just drive, openness & confidence
- A great communicator (or ready to learn)
- A team player who wants to grow and make an impact
- Available Tues–Fri, 11:30am–5:30pm (and over 18)
Perks
- £20/hour starting rate (above Real Living Wage)
- Uncapped daily bonuses — earn extra with just 2 sign-ups per day
- 3-day weekends every week (or work Saturdays for more hours)
- Free travel for work + Railcard if you’re 18–30
- Paid volunteer time + mentoring, socials and a genuine team vibe
After 3 Months at Zen...
- Free access to 2,000+ UK gyms, spas, therapy & wellness apps
- Online therapy sessions, personal training, and more — on us
- Support to grow into leadership and beyond — almost all our managers started as fundraisers
Apply today — send us your CV and we’ll be in touch to chat. Let’s see how you can make a difference with Zen.
Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for a Service User Engagement Lead to join our team. You will join us on a 12 month secondment contract and in return, you will receive a competitive salary of £38,916 pa, plus benefits.
As an employer we are proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.
About our Service User Engagement Lead role:
No two days will be the same in this role.
You will be great at helping us change things and embrace new ideas and ways of working, helping others to get on board with them too.
You will provide high quality advice and support throughout our services, identifying opportunities for improvements in how our Service Users are supported.
As well as the linking with the operations team, you will build a strong and effective relationship with the central teams, to ensure a Group-wide overview of work.
You will help develop and monitor action plans to support service innovation and best practice.
You will be good at producing a range of written reports and presentations, tailored to specific audiences.
You will look externally, and support and challenge colleagues to learn from good practice elsewhere.
It is important you keep up to date with your own professional knowledge and so engaging with learning and development opportunities is a must.
What we’re looking for in our ideal Service User Engagement Lead :
Highly organised, you will have great attention to detail and help to reinforce our high standards in our work.
You will be good with data and proactively use this, other research information and best practice standards to identify opportunities for services to develop and improve. You will support others too in the use and analysis of data and its importance to service improvement.
You will demonstrate a passion to ensure the best outcomes for our service users, always placing them at the heart of what we do. Happy to challenge poor practice and internal and external policies.
You will also need to ensure that Vibrance’s Leadership Values into Actions are delivered and maintained to a consistently high level, and staff teams work with service users to identify and meet their own goals and aspirations.
Good knowledge of Care Quality Commission (CQC) requirements is essential.
You must be willing to work flexibly across our services and will have experience of managing staff and leading a diverse team, with a willingness to develop within the role. You must have outstanding interpersonal and communication skills (written and verbal), both internally and externally and have a good understanding of Microsoft Office.
As the role requires travel between services it is essential you have a driving licence and access to a vehicle for business use.
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
Location: Hybrid working between the Aldgate, London office and home.
A great opportunity has risen for a Head of Supporter Giving + Legacies to join our team. This role will shape the future of supporter engagement and legacy giving at one of the UK’s most impactful health charities.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
We’re looking for a visionary Head of Supporter Giving + Legacies to join our talented team. This is a great opportunity to lead and grow a diverse portfolio that includes regular giving, direct response, in-memory giving, payroll giving, the online shop, and legacy fundraising.
You’ll set a clear strategic direction, drive innovation across the programme, and ensure our supporter experiences are engaging and rewarding. As a leader, you’ll provide support, guidance, and inspiration to your team, fostering a collaborative culture and high performance. By strengthening supporter loyalty and deepening engagement, you’ll play a vital role in delivering sustainable income growth to power our mission to transform lung health in the UK.
You’ll bring experience of leading successful individual giving and/or legacy programmes, ideally across a range of channels, along with strong team leadership skills and an inclusive, supportive approach. Strategic and results-driven, you can translate big-picture goals into clear, actionable plans, while keeping the supporter experience at the heart of everything you do.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We’re looking for someone to help us grow our digital voice – whether you’re an experienced content creator looking for a flexible, purpose-driven role or a curious, motivated emerging creative keen to learn on the job.
This part-time role is designed to adapt to the right person.
This role can flex depending on your experience and availability:
- A skilled digital communicator with a strategic eye and limited availability (8–10 hrs/week)
- A curious, motivated emerging creative with the time and energy to develop your skills in a supportive environment (12–15 hrs/week)
We’re looking for the right person and will shape the role around your experience. Wherever you are in your career, you’ll help bring the Inland Waterways Association’s stories to life online, showcasing the power of community action, restoration, and environmental impact across the UK’s waterways.
You’ll be supported by our campaigns director and a part-time Brand/Social Strategist, and contribute to high-quality, mission-aligned content.
Key Responsibilities
- Create and schedule engaging content across Instagram, Facebook, BlueSky, TikTok and LinkedIn. All content is primarily organic.
- Design visuals using tools such as Canva (or similar) and write clear, on-brand copy
- Align content with IWA’s three storytelling pillars: advocacy & protection, restoration & regeneration, and environmental impact
- Source and repurpose volunteer-submitted content (e.g. photos, quotes, stories)
- Support user-generated content initiatives (e.g. takeovers, calendar campaigns)
- Monitor and respond to comments/messages, with support from the team
- Ensure posts follow digital accessibility best practices
- Track engagement metrics and contribute insights during monthly content planning
- Collaborate on evolving IWA’s storytelling and visual style
What You’ll Bring
We expect you to bring some of the following – and we’ll shape the role around your strengths:
If you’re more experienced, you might bring:
- A strong portfolio of digital storytelling and content creation
- Experience managing branded channels or building communities
- Confidence making decisions about tone, visuals and prioritisation
If you’re earlier in your career, we’ll look for:
- Creativity and a clear interest in storytelling for good
- Good writing and design instincts (Canva or similar tools)
- A willingness to learn, take feedback, and grow in the role
And in both cases:
- A proactive, dependable approach
- An interest in environmental, heritage, or place-based campaigns
What You’ll Get
- A part-time role with flexibility around hours and creative scope
- Real-world experience building digital engagement for a national charity
- Support and mentorship from experienced comms professionals
- The chance to help shape the voice of a values-led, people-powered organisation
- A growing portfolio of content and impact stories to be proud of
To Apply
Please send your CV to our email address and anything from a paragraph to one page telling us:
- Why this role appeals to you
- A social media account, post or campaign you admire, and why
- Optionally, include examples of your work
At IWA, we value experience, curiosity, and creative thinking. If you don’t meet every requirement but feel this role is a great fit, we’d love to hear from you. We’re more interested in finding a person who can develop, rather than ticking every box.
The only independent, national charity campaigning for Britain’s canals and rivers.
The client requests no contact from agencies or media sales.
About the opportunity
Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.
At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.
Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.
Duties and responsibilities
Salesforce and systems development
- Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
- Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.
Team leadership and support
- Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
- Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.
Data insights
- Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.
-
Data governance
- Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
- Any other reasonable tasks as per the request of the CEO.
About you (person specification)
Qualifications criteria:
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Two or more years experience with Salesforce administration.
- Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
- Experience analysing and visualising quantitative data.
- Good understanding of GDPR compliance and processes.
- Able to design new processes that are scalable, impactful and user-focused.
- Experience managing projects effectively.
- Confident in communicating change to stakeholders at all levels.
- Creative and inquisitive about how technology and automation can improve efficiency.
- Committed to diversity, equity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Salesforce Administrator Certification (or on track to complete within the next six months).
- Line management experience.
- Experience with data visualisation tools such as Power BI or Tableau.
- Experience using coding languages R, Python or SQL for data cleaning or analysis.
- Experience working in the charity or NGO sector.
Reports to: Head of Impact and Quality
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Application deadline: Sunday, July 13th, 2025
Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025
Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.