Online community manager jobs

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Programme Manager to help drive meaningful change by supporting locally led programmes.

• Lead UK-funded programmes from planning to close-out, ensuring high-quality delivery, alignment with donor requirements, and impact for children and families.

• Build strong, respectful partnerships across global teams to support locally led, context-sensitive programme approaches.

• Strengthen evidence and learning by embedding robust MEAL practices, turning data into actionable insights and continuous improvement.

• Work closely with Finance teams to ensure strong budgeting, forecasting, and financial accountability across your programme portfolio.

• Partner with Fundraising, Communications, Safeguarding, and Governance teams to ensure programmes are well-supported, compliant, and effectively communicated.

If you are an experienced, values-driven programme manager with a passion for child rights, cross-cultural collaboration, and innovative development work, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 30 June 2025, 17.00 UK time. 

Please note: 

The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

he Spear Centre Manager will work as part of the Citizen Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: £28,000

Hours: Full-Time - Monday - Friday; 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Location: Citizen Church Cardiff

Closing date: Friday 4th July (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Application pack: Download our application pack for more information

Key Responsibilities

Oversight of the Spear Programme

Spear Foundation is a 4-week initial phase, consisting of 2 group sessions plus a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there. ​

• Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
• Oversee all aspects of the programme coordination and delivery.
• Ensure the programme is delivered in line with agreed targets, and report to Resurgo and the church on enrolment, retention and completion of Spear Trainees, as well as their ongoing progress.

Partnership liaison and relationship management

• Build and implement a strategy for developing and maintaining relationships with local referral partners to build the profile of the Spear programme within Ipswich and ensure the young people who would benefit from the programme are able to access it.
• Steward relationships with young people after initial point of contact, to encourage enrolment and ensure a full cohort is enrolled for each programme.

Line management and training

• Manage the Spear Assistant Coach, using a coaching approach to invest in their growth and development.
• Work with and be managed by Citizen Church staff locally, and by a Church Partnerships Manager from Resurgo on a national level, to ensure the flourishing of the Spear centre, its team and young people, and to ensure the fulfilment of our shared mission in Ipswich.
• Work with and report to Resurgo teams on KPIs, and use outcomes data to maximise the effectiveness of the programme.

Supporting River Church’s mission and ministry

• Establish strong relationships with key people at the church to ensure the engagement of church members and to build a network of supporters for the Spear programme.
• Work with the Head of Operations and the Fundraising Assistant to prepare grant funding applications for Spear Ipswich, and provide timely grant reporting.
• Keep the Citizen Church congregation updated on the Spear programme to ensure it is a seamless part of the church’s missional work.

Personal qualities we're looking for:

• An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church, and a commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• A creative, ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• A strong leader with experience of line managing and developing others in a high support, high challenge style.
• Excellent communication and interpersonal skills, with a confidence developing internal and external relationships, high emotional intelligence, and a sense of fun!

The purpose of your role

We are looking for a proactive policy and corporate affairs professional to join the Police Now team and play a key role in shaping understanding of our programmes, build support amongst stakeholders, and lead the conversation on police reform and culture change. 

Police Now’s mission is to transform communities, reduce crime and increase public confidence in policing.  You will be instrumental in identifying and offering great opportunities to showcase the best of Police Now's work with Ministers, officials, MPs, Peers, committees, All-Party Parliamentary Groups, and other policy stakeholders and influencers.  You will use your skills in advocacy and effective communication to increase awareness of and support for what we deliver, and be an effective partner to the Government demonstrating delivery of their 13,000 neighbourhood policing pledge and the difference good local policing makes to communities.

What you’ll do – the key responsibilities

•Establish yourself within Police Now as a source of expert political advice and guidance in handling sensitive issues and relationships, working to protect and enhance our reputation. 

•Be curious about police reform, be actively contributing on external thinking about this and ensure PN colleagues are kept abreast of key developments.

•Maintain the day to day relationship with the Home Office including organising meetings, submissions, paperwork and evaluations.

•Provide expert policy advice to officials at the Home Office, other Government Departments, and Parliamentarians on the work of Police Now through contributions to White Papers and Committee Investigations. 

•Be proactive in looking for opportunities for Police Now such as organising visits, participating in roundtables, and playing an active role in relevant conferences.

•Ensure that Police Now fulfils its obligations to Government in return for public investment and is responsive to the needs of the Home Office and other organisations. You will provide accurate information for answers to Parliamentary Questions in a timely manner, input for Ministerial briefings and correspondence, and advice on police and skills policy issues to the Government as appropriate.

What you’ll need – the person specification

•Experience of influencing and advocating within a policy and public affairs environment, you will be confident in communicating with senior stakeholders.

•Engage Ministers, MPs, Mayors, Police and Crime Commissioners and their teams in a way that enhances Police Nows reputation as an expert, insight-led organisation with a strong record of delivery that represents excellent value-for-money.

•You will have a strong understanding of Westminster, Whitehall and the Mayoralities and build good working relationships with key decision-makers.  Some experience of media handling around public policy issues is desirable as you will work closely with the Media and Communications team at Police Now.

•Essential skills are the ability to write well, communicate effectively and be confident in engaging senior stakeholders.  A demonstrable interest or background in policing or related public services would be of assistance in working with internal stakeholders.

•Above all, you must demonstrate for a passion the Police Now mission, be proactive in identifying opportunities to share Police Now's impact, and be a great team player.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We are seeking a technically capable, qualified accountant with strong knowledge of the Charities SORP to provide effective stewardship and oversight of the Finance function at Kinship. You will be responsible for financial controls, management accounting and ensuring the effective delivery of ‘business as usual’ financial management.

As well as producing monthly management accounts, you will be responsible for running the annual budget and the year-end processes, preparing for the yearly external audit and ensuring that the organisation complies with statutory obligations.

You will prepare papers for and attend the quarterly Finance Committee meetings and will liaise with a range of stakeholders including auditors, the bank and investment managers.  You will be the ‘go to’ business partner at the charity, supported by the Chief Operating Officer and Fractional Chief Financial Officer.

You will manage a team of two colleagues – a Senior Finance Officer and a Payroll Manager – providing them with guidance, coaching and support to enable them to perform effectively. You will also collaborate and work with Directors and senior managers across the organisation to inform them on performance against budget and conditions of funding, as well as supporting fundraising and commissioning bids. 

You will have excellent communication skills and will be able to organise conflicting priorities around the monthly management accounts cycle, while supporting the achievement of our strategic objectives. You will be flexible and adaptable in your approach to supporting transformational change in our processes and systems, as well as dealing with, and leading on, the day-to-day financial management. 

This is a broad and challenging role for a dynamic and systems-driven individual who wants to grow within the organisation, proactively problem solve and help colleagues to deliver on our mission.

Essential requirements include:

• Fully qualified ICAEW, ACCA, CIMA or equivalent
• In-depth understanding of accounting principles, standards and the Charities SORP, and experience of applying these in a service delivery organisation
• Experience managing a Finance function in a charity with £1-10m annual turnover
• Experience of line management and developing a team using approaches that are empowering
• Experience of Business Central, or the ability to quickly learn a new accounting system
• Excellent Microsoft Excel skills with the ability to use Pivot Tables and other functions to analyse large data sets

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Joshua Marks. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      8.00am on Monday 7 July 2025
• First interview:                 Online - Wednesday 9 and Thursday 10 July
• Second interview:          In-person (Vauxhall, London) - Wednesday 16 and Thursday 17 July [2 hours                                                     including Excel and presentation task]

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

ORCA are looking for an outstanding Training Manager to join their team and help the charity take the next step in the evolution of their programme of e-learning training courses to help more people than ever to help protect whales and dolphins.

We are looking for someone who is passionate about the power of education, a systems thinker who is able to take the e-learning system ORCA have built and maximise it's capabilities. A keen understanding of how to engage and inspire learners through digital channels and how to construct dynamic courses that maximise learning is key.

The successful candidate will be responsible for leading ORCA's training programmes, developing content using expert knowledge from the wider ORCA team to train people from a variety of backgrounds about whale and dolphin conservation, including members of the public, experience ORCA volunteers and seafarers.

This is an opportunity for someone to build on a strong foundation of training and catapult it into a digital space, creating an efficient, effective and wide reaching training programme that has the opportunity to make a meaningful difference for whale and dolphin conservation around the world.

The Involvement and Engagement team at Alzheimer’s Research UK is responsible for delivering a wide portfolio of activities to increase understanding of dementia, engage and involve the public and people affected by dementia with research and promote the work of Alzheimer’s Research UK. The team work closely with people affected by dementia to gather their insights to shape our work and campaigns. 

The team is part of the Information and Involvement department. The department’s mission is to improve understanding of dementia and the diseases which cause it and encourage and support the public and people affected by dementia to get involved in research.

The manager leads on the development of a wide range of activities, such as coordinating meetings with the Lived Experience Involvement Group; the online public engagement programme; and managing the Inspire Fund community engagement grant scheme. The role has responsibility for monitoring, evaluating, and reporting on the impact of the public involvement and engagement programme. In addition, the role holder will identify improvements and undertake strategy development and implementation working with the Head of the Department to deliver this.

Reporting to the Head of Information and Involvement, the Manager has two line reports, and the team works closely with colleagues across the Policy, Communications and Involvement Directorate, notably the Information Services and Policy teams. The team also has regular interactions with people affected by dementia and supports the wider charity in engaging effectively with supporters about dementia research. They work closely with colleagues in the Research and Partnerships directorate, and Volunteering and Events teams to deliver activities.

This is a 12-month fixed term contract to cover a period of maternity leave. This role will be known internally as Involvement and Engagement Manager

Main duties and responsibilities of the role:

Lead the Involvement and Engagement team

· Work with the Head of Information and Involvement to plan and implement involvement and engagement programmes to support the development of the charity’s goals.

· Implement the Involvement and Engagement strategy for Alzheimer’s Research UK, ensuring a varied portfolio of opportunities, with a focus on reaching diverse and underserved audiences.

· Line manage two Involvement and Engagement Officers, setting objectives, with responsibility for their personal growth and development, and that of the team.

Implement the involvement of lived experience across the organisation

· Lead the management of the charity’s Lived Experience Involvement Group, overseeing the recruitment, onboarding and ongoing engagement of volunteers with lived experience of dementia.

· Lead and manage the planning of involvement activity, including a calendar of events and activities for the lived experience group, to include regular online meetings, in person events, and opportunities to contribute to ARUKs strategic initiatives and campaigns.

· Responsible for ongoing monitoring and evaluation of involvement activities, ensuring volunteers are aware of their impact, communicating impact of involvement both internally and externally to the organisation.

· Responsible for championing the value and impact of involvement across the organisation, seeking new involvement opportunities and working towards embedding involvement in key areas of the charities work.

· Work closely with and support the Research Involvement Manager with implementing involvement of lived experience in research programmes, also with external requests for support with involvement in research.

· Ensure processes to manage a database of lived experience volunteers are robust and up to date and that policies and procedures are adhered to.

Deliver public engagement programmes and activities

· Deliver the Inspire Fund community engagement grant scheme, managing the application and awards process, monitoring ongoing grants, supporting grant holders and reporting on impact.

· Oversee the planning and coordination of the public engagement events programme, including supporting the Involvement and Engagement Officer with delivery of the online public engagement series and other events.

· Working closely with colleagues in the Research team support and facilitate dementia researchers to deliver public engagement activities, providing guidance and resources as required.

· Work with the Involvement and Engagement Officers to maintain existing engagement resources and promote their use across the charity. Develop new engagement resources that can be used across a variety of events.

· Support colleagues across ARUK to build skills and confidence talking about dementia and research, and how to engage with their audiences.

What we are looking for:

· Graduate or equivalent level of education in biomedical sciences, science communication or similar.

· Experience of discussing and communicating health or research matters to the public.

· Experience of working with people affected by a long-term health condition and supporting their contributions to organisational activities or research.

· Experience of leading outreach, engagement and involvement/or involving the public with research.

· Strong experience of planning, coordinating, and delivering involvement and engagement events.

· Relevant project management experience.

· Experience working in an involvement, engagement, or public facing role or similar.

· Experience of working across partnerships, building strong working relationships (internally and externally).

· Strong and effective written and spoken communication skills, ability to tailor to lay audiences.

· Good knowledge of the research process and how the public can play a part in that process.

· Knowledge and understanding of engagement and involvement methods drawn from academia, health research or the charity sector.

· Ability to identify and develop creative opportunities for public engagement and involvement and discussion emanating from scientific research.

· An eye for creativity and innovation, and ability to grow personal network of professional contacts and create new opportunities for engagement and involvement.

· Excellent organisational skills; the ability to manage a number and variety of tasks to multiple deadlines.

· Ability to communicate appropriately with people affected by dementia and their families.

· Willingness and ability to travel independently in the UK occasionally and to work outside of regular office hours when needed.

· A confident, friendly and professional attitude; would feel at ease representing the charity to a range of audiences.

· Working with independence, intelligence, drive and initiative.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 29th June 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The successful candidate will have a good, current understanding of safeguarding practice as it applies to young people and will have practical experience of working/volunteering with children in this context. An understanding of school sport and/or the FA’s Safeguarding 365 standard would be an advantage.

If you are passionate about providing safe opportunities for children to play football, and have a track record of positive influence, then the role offers flexible working, pension provision and 31 days’ leave in an environment which strives for high levels of staff satisfaction.

The ESFA is an equal opportunities employer and welcomes applications from all communities. The ESFA is committed to safeguarding children and adults at risk. Due to the nature of this role. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check through The FA DBS process. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Checks on online presence may be made as part of the application process.

The role description is below and applications should be submitted via email in the form of a CV highlighting the way in which you meet the role description, and a covering letter of no more than 2 sides of A4, outlining how you meet the person specification. We would welcome completion of our equality monitoring form, from which candidate data is anonymised and amalgamated with other EDI data to enable monitoring of our equality policy. This data will be removed from your application prior to shortlisting. Applications must be submitted to the CEO vis email no later than 29 June 2025. Successful candidates will be contacted during w/c 30 June and interviews are expected to take place on 7th July. The full JD & EDI form can be found on the ESFA's website.

Main responsibilities:

• To support delivery of The FA Schools’ Football Strategy and the English Schools’ FA’s Business Plan
• To manage the ESFA’s safeguarding work, in line with legislation, FA safeguarding policy, procedures, regulations, standards and guidance.
• To manage safeguarding and child and adults at risk protection concerns in a timely manner and in line with FA requirements and guidance.
• To take operational responsibility for the implementation of The FA’s Safeguarding 365 Standard for County FAs and driving safer practice and culture in schools’ football.

Job role

• To oversee, track and ensuring ongoing compliance with all areas of The FA’s Safeguarding 365 Standard for County FAs measures, policies and procedures and collate and submit all evidence for assessment.
• To operationally lead the implementation and delivery of safeguarding within the ESFA, being accountable for relevant areas of The FA’s Safeguarding 365 Standard.
• To support the Senior Leadership Team and take a dynamic and strategic approach to safeguarding delivery within the ESFA, raising awareness and providing organisational support and direction to colleagues and Members
• To work with the Chief Executive Officer to provide the Board with regular reports on safeguarding activity within the ESFA.
• To work with The FA Safeguarding Case Management Team (FA SCMT) to refer child abuse and adults at risk concerns to The FA, acting in line with the relevant FA safeguarding policy, regulations and guidance.
• To record all safeguarding concerns on the prevailing FA safeguarding system and ensure all data is securely retained in accordance with FA regulations, policies and data protection legislation.
• To manage all safeguarding poor practice concerns and complaints referred to the ESFA, with a focus on timeliness and outcomes and line with FA policy, regulations and guidance.
• To provide training, support and guidance to the ESFA and its Members on how to manage safeguarding complaints and concerns effectively, with a focus on timeliness and outcomes and in line with FA policy, regulations and guidance.
• To use IT systems to monitor safeguarding compliance across the schools’ football volunteer network to manage risk and assist in strategic planning.
• To utilise insight and data to inform all compliance activity and take appropriate activity to address non-compliance.
• To ensure the ESFA is compliant with safeguarding legislation e.g. Data Protection/GDPR 2018, Children’s Act, Protection of Freedoms Act (Criminal Record Checks), the Government’s prevailing ‘Working Together’ guidance. Prevailing ‘Keeping Children Safe in Education’ guidance and any other legislation or statutory guidance that may be introduced.
• To identify, develop and maintain strong relationships with key safeguarding stakeholders.
• To strategically manage effective Association Safeguarding Officer networks; liaising with the Local Authority Designated Officers, Local Safeguarding Partnerships, Local Safeguarding Adult Boards, Children’s and Adults’ Social Care Services, Police Child Protection Teams and support Association Welfare Officers to be compliant with safeguarding legislation, FA safeguarding policy, best-practice guidance and education programmes.
• To manage a diverse workload being able to prioritise work according to risk and timeframes, providing regular updates to the line manager on progress against the work programme, targets and business plan priorities.
• To maintain strong links with key FA staff and attend national FA safeguarding events and CPD courses to ensure knowledge and skills are maintained and updated.
• To work with colleagues to address poor behaviour and raise standards in schools’ football, promoting fun and safe football environments and creating a culture that lives and celebrates safer working practice across the ESFA’s activity and schools’ football.
• To co-ordinate safeguarding support visits, parental engagements and Association health checks with Members to ensure they are compliant with the records they have submitted to the ESFA and to check on the culture and safeguarding practice.
• To co-ordinate and deliver or source CPD events for Association Safeguarding Officers.
• To ensure that any individual helping with any ESFA or ESFA Member event involving children is suitably DBS-checked, trained and understand their responsibilities at the event.
• To work with colleagues to embed safeguarding and equality throughout the ESFA and the schools’ football network.
• To provide the highest level of customer excellence to support volunteers across all FA Technology systems.
• To line manage National Safeguarding Manager
• Execute tasks as required in order to meet the ESFA’s changing priorities.
• To support the Safeguarding Operations Group to deliver its responsibilities.
• To take responsibility for operational health and safety checks at ESFA headquarters
• To fulfil the financial responsibilities of the role as prescribed in the Financial Regulations.
• To participate in training, development and appraisal processes necessary to fulfil the role
• To support the ESFA Council to fulfil its responsibilities.
• To act with high standards of professionalism, business integrity and personal conduct at all times
• To act as an ambassador for the ESFA in the conduct of all business;
• To comply with the requirements of the staff handbook;
• To use best endeavours to support others in the achievement of their objectives;
• To conduct any other duties as may reasonably be required by the employer.

SKILLS

Essential

• Effective leadership and management

• Practical experience of managing and quality assuring safeguarding procedures

• A child-centred approach and the ability to maintain this perspective and apply common sense.

• Clarity about what constitutes low-level concerns, poor practice and abuse and how to manage cases effectively.

• Ability to deal constructively with people’s emotions (e.g. upset, distress, conflict, animosity).

• Capacity to handle confidential data/information sensitively.

• Ability to promote safer practice and the importance of safe and fun football environments.

• Outstanding team-working skills.

• Exceptional communication, interpersonal and influencing skills.

• Effective prioritisation and time-management skills.

• Competent in the use of IT, including Microsoft Office applications

• A reflective practitioner with a focus on continuous improvement

Desirable

• Effective presentation and facilitation skills.

• Ability to de-escalate heated and challenging situations.

• Experience of interviewing children and/or adults in relation to allegations.

KNOWLEDGE AND EXPERIENCE

Essential

• Working towards agreed safeguarding standards

• Influencing the practice of others

• Knowledge of current safeguarding legislation, policy and practice relating to children and adults at risk.

• Experience of working in a designated safeguarding role.

• Experience of writing reports and compiling case related evidence and information.

• Demonstrate a working knowledge of inclusion, equality and anti– discrimination.

• Working knowledge of the roles of statutory agencies in safeguarding children and adults at risk.

• Experience of implementing policies, protocols and guidance.

• Knowledge of the structure and partner organisations within football

Desirable

• Knowledge of The FA’s Grassroots Football Strategy.

• Working knowledge of current FA systems.

• Knowledge and understanding of diverse faiths, communities and cultures.

• Understanding of the effects of various conditions that affect children such as, but not limited to, ADHD and Tourette’s syndrome.

1. Brief job description

Role: Office and Fundraising Administrator

Salary: £25,000 - £30,000 depending on experience

Holiday allowance: 25 days per annum plus UK bank holidays

Contract type: Permanent

Probation period: Three months

Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)

Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager

Line Manager: Operations and Finance Lead

Start date: As soon as possible

Application closing date: 23:59 (BST) on Monday 30 June. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
 

2. About Save the Rhino International – leading the charge!

At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.

We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.

Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.

Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2024, we raised £4.4 million in support of our conservation partners in Africa and Asia.
 

3. About the role

The Office and Fundraising Administrator is an important role within Save the Rhino, supporting key functions primarily within our Fundraising and Operations pillars.

Reporting to the Operations and Finance Lead, the Office and Fundraising Administrator undertakes a range of administration and finance tasks to support office management, financial management, and fundraising, and is one of the first points of contact for our supporters and members. The Office and Fundraising Administrator will need to work regularly with Microsoft Office documents, spreadsheets and presentations, and with our Salesforce-based supporter and donation management systems. The Office and Fundraising Administrator also supports the Fundraising Team with aspects of supporter engagement and manages SRI’s volunteer programme.

In addition, depending on the experience and interests of the successful candidate, there may be opportunities to develop other skill sets.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential. 
 

4. Key Responsibilities

The primary responsibilities of the Office and Fundraising Administrator are to:

• Work with the Operations and Finance Lead, including:
  • recruitment and management of office volunteers and providing admin support to recruitment processes;
  • financial administration, including importing and reconciling donations and other income, logging and banking cheques and cash;
  • overseeing the management of SRI’s office, including booking annual inspections / tests, carrying out regular fire-safety checks, liaising with suppliers and contractors, and acting as the lead Fire Marshall;
  • acting as a second point of contact with SRI’s IT contractors, maintaining logs of equipment and licence allocations, acting as an Administrator on some IT services (depending on experience), and inducting new team members on key SRI IT platforms;
  • managing stocks of stationery, office consumables and equipment; assisting with booking work-related travel / accommodation for team members and volunteers, as well as occasional booking of external meeting rooms, venues etc.; assisting with administration of Board / subcommittee meetings, including diary management; and maintaining a log of SRI’s policies, and their review dates.
• Support the Community Fundraising Manager, including:
  • managing communications with fundraisers; setting up appointments; assisting with event preparation and logistics; welcoming fundraisers when visiting the office; assisting with the recruitment of London Marathon runners;
  • recruiting and managing event volunteers; creating and maintaining accurate records of fundraisers, donors and volunteers using SRI’s Salesforce CRM; and helping to set up fundraising and campaign pages on fundraising platforms.
• Support the wider fundraising team through:
  • engaging with SRI’s members, including: sending out membership packs, responding to queries, and chasing failed payments;
  • assisting with updating the online merchandise shop and creating bespoke stores for specific events, e.g. in schools;
  • monitoring participation in SRI’s lottery, importing player information into Salesforce, and providing monthly reports to the local council; and updating records linked to legacies.
• Support general office administration
  • answering general enquiries via the phone and main office inbox; receiving post; taking payments over the phone; taking notes of the weekly team meeting; and other tasks as needed and consistent with the role.

5. Person specification

Essential skills/ experience:

• Excellent oral and written communication skills, with a friendly and approachable manner and high attention to detail
• Experience working in customer-facing role, and handling enquiries
• Highly organised, with ability to prioritise workload and meet deadlines
• Proficient user of MS Office, particularly Excel, Word and Outlook and of CRM databases
• Experience carrying out data entry in an accurate and efficient manner
• Experience providing administrative support as part of a busy team
• Ability to be flexible, enthusiastic, self-motivated and self-confident, working both independently and as part of a team

Desirable skills/ experience:

• Experience using Salesforce
• Experience carrying out financial reconciliation
• Experience overseeing IT provision in an office environment
• Degree or professional qualification in a relevant discipline

6.       Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

Assistant Shop Manager - Nork

You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Role Requirements

• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.

Interview Date: to be confirmed

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

This is a permanent full-time role, home based with regular UK wide travel.

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum.  We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. This role will support national campaigns, amplify our key messages and activity across regions, platforms and stakeholders. You will be a key contact and will help us tell powerful stories about flooding and flooded people.

Responsibilities

Strategic Communications & Storytelling

• Translate community activity and project work into compelling stories and campaigns that raise the voices of those affected by flooding.
• Contribute creative ideas to grow awareness of the National Flood Forum’s work and impact.
• Adapt messages to resonate with a variety of audiences, including policymakers, partners, media, and communities.

Content Creation & Digital Media

• Create engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.
• Support and build on the development of the NFF’s website
• Drive integrated campaign work by aligning digital, press, and stakeholder communications.
• Identify and utilise external opportunities (e.g. climate events, flooding anniversaries, policy milestones) to share relevant content.
• Create a bank of case studies to highlight the issues flooded people face.

Campaigns & Public Engagement

• Co-ordinate campaign timelines and content plans to support campaigns
• Report on the performance and reach of campaigns and support the wider team in evaluating impact.
• Organise, devise, attend and support events—online and in person—helping regional teams share their work effectively.

Media & External Relations

• Identify and cultivate relationships with the media, write press releases and media materials and identify case studies or spokespeople.
• Build strong working relationships with community flood groups to help them share their stories in the media.
• Monitor media coverage and engage with media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

• Work with the leader team to manage the internal communications and support staff with templates, messaging guidance, and digital tools.
• Produce and distribute the internal newsletter, gathering updates and impact stories from teams and regional staff.
• Support staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

• Keep internal communication and campaign assets up to date.
• Feed insights from staff and communities into the improvement of communication tools and templates.
• Work to ensure consistent branding and accessibility across all channels.

Day-to-Day Activities

· You will create content for a variety of audiences and stakeholders in a number of different formats  

· Working with colleagues you will drive forward and support social media management

· You will work with the team to help shape and deliver campaigns on the issues that matter most to flooded people

· You will support the development of the NFF’s website & support digital updates

· You will be the main point of contact for local and national media and public relations

· You will carry out Internal Communications

· You will carry out Monitoring & Evaluation activity to ensure campaigns are effective and impactful

· You will ensure that all communications meet any regulatory and compliance requirements

Skills & Knowledge

• Communication: Writing to a range of different audiences including the media, online, political and internal staff teams. Expertise in building relationships,
• Story telling: Outstanding story telling skills bringing to life the lived experience of flooded people.
• Stakeholder Management: Expertise in partnership working and managing stakeholders.
• Empathy: Ability to empathise with flooded individuals and communities.
• Organisation: Highly organised, flexible, and capable of senior leadership.
• Collaboration: Team player with a solution-focused mindset.
• Experience: Relevant degree or equivalent experience.

How This Role Contributes to Our Strategy

• Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.
• Partnerships: Developing strong relationships with partner organisations.
• Collaboration: Fostering a collaborative approach within the organisation.

The Youth Endowment Fund 

Senior Research Manager (Toolkit)

Reports to: Head of Toolkit

Salary: £52,700

Contract: 2-year fixed term contract

Location: Central London, Hybrid* 

Closing date: 27th June 2025

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

 Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even beyond knife crime, we know that the fear of violence has a terrible effect on children’s daily lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We then need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed.

About the Toolkit Team

The Toolkit team is at the heart of our work to spread knowledge of what works to prevent children becoming involved in violence. We want research to lead actual changes in outcomes for children.

Our flagship resource, the Toolkit, is a free, online resource that summarises the best available evidence about the effectiveness of various approaches to preventing children becoming involved in violence. It explains the evidence, how confident we can be about the findings, and provides actionable guidance to help policy makers, commissioners, and practitioners to turn evidence into action. The Toolkit is influencing real world policy and practice: the Home Office requires Violence Reductions Units to allocate at least 30% of their funding to interventions that have an impact rating of ‘high’ or ‘moderate’ in the Toolkit. Over half of Youth Justice Services use the Toolkit to align their work with the latest available evidence. Our Change team use the Toolkit to influence systems, policy and practice across children’s services, education, health, neighbourhoods, policing, youth services and youth justice.

The Toolkit is a live resource that currently contains 35 approaches to violence prevention, and we will add at least ten updates to the content this year. New research is published every day around the world. We collate relevant studies in our YEF programmes evidence and gap map and YEF systems evidence and gap map, and we collate study results in our Effect Size Database. We are working in partnership with the National Children’s Bureau and the EPPI Centre to implement new technology and to use machine learning to create a ‘living platform’, that contains relevant studies and their results in one place. This is an exciting development that will significantly speed up our production of systematic reviews and meta-analyses to keep the Toolkit up to date.

Key Responsibilities

The Senior Research Manager will be an essential part of the YEF Toolkit Team and will develop a portfolio of impactful projects. The core of your role will be leading the commissioning of evidence synthesis, using our new methodology, across a range of topics and producing Toolkit content.

You will:

Commission new systematic reviews.

• You will lead the commissioning and management of systematic reviews of the evidence through our Toolkit and Evidence Synthesis Partners: the National Children’s Bureau, the EPPI Centre, and the Race Equality Foundation. This will involve scoping and prioritising violence prevention approaches, convening expert advisory groups, reviewing research protocols and technical reports, and ensuring that research products produce actionable insights.

Write accurate and actionable summaries of evidence for the Toolkit.

· You will use findings from evidence synthesis to write new summaries for the Toolkit, and to inform YEF’s guidance and implementation resources.

· You will ensure that Toolkit content is only ever easy-to-understand and written in plain English with incredible clarity.

·You will collaborate with our Research team and our Change team to feed insights from the evidence into systems, sector and practice guidance. 

Lead Toolkit communications.

· Collaborating with the YEF Communications and Public Affairs team, you will produce accurate social media content, blogs, and briefings on new Toolkit content to facilitate accurate journalism and press coverage.

Become an expert on the Toolkit.

· You will be an advocate for Toolkit evidence, and you will ensure insights from this evidence are accurately communicated to policy makers and practitioners. You will do this by delivering presentations on Toolkit evidence and providing briefings.

· You will also ensure YEF colleagues are up to date on the topics and content in the Toolkit by providing training and updates internally and sharing guidance about how to accurately explain the evidence.

About You

You are this sort of person:

· You want to play a significant part in reducing children and young people’s involvement in violence. You care about having an impact.

· You share our belief that an evidence-based approach is our best hope of preventing violence. You are fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.

·You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research, or professional experience.

· You have a proven track record of commissioning or conducting high-quality evidence synthesis. You have a good understanding of these methods and can discuss the pros and cons of them. You might have gained this expertise through your academic studies, training, research or professional experience. You can scrutinise a budget to ensure it provides value for money.

· You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding, and practice.

· You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.

· You have excellent project and time management skills. You can work independently, quickly, and to a high standard.

·You are good with people. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenges when required.

·You learn fast but remain humble. You like learning. You are very good at synthesising information. You know how much you don't know and that you can always learn more.

·You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.

·You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.

You may have:

·A good level of knowledge and understanding of crime or violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.

·Confident public speaking skills. You’re an excellent verbal communicator. You’ve delivered dozens of talks on complex topics. You’re calm and confident when answering challenging questions.

 While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socioeconomic background.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

To Apply

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 27th June 2025.

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:

1. Briefly describe the key evidence synthesis projects that you have undertaken or commissioned and be clear about the role you played in the work.

2. Provide some clear examples of products, presentations, events, or other materials that you have produced to help explain complex research evidence to policymakers, commissioners, and practitioners.

You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

Interview Process

Interviews will take place in the week commencing the weeks commencing 7th and 14th July.

If you are invited to interview, we will send you a systematic review ahead of the interview and we will ask you to prepare a 10-minute presentation to explain the main strengths and weaknesses of the review and its conclusions.  

Benefits Include

• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Role Purpose

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Income Generation Team as our Fundraising Assistant. 

This role plays a vital part in helping Winston’s Wish turn up the dial across our Fundraising. Our supporters are hugely important to us. You will act as a first port-of-call for all incoming enquiries, knowing when and how to respond or when to escalate. You will be a cornerstone for the whole of our fundraising team providing dedicated support and assistance to the whole team. You will be a talented admin professional with outstanding customer service skills who is passionate about making a real difference.

Main Responsibilities

• To ensure that we provide an excellent supporter experience to all our supporters.
• Ensure that supporters have all the materials that they need to fundraise for us in time for their activity either as identified by you or as requested by colleagues in the fundraising team.
• Chase expected fundraising income where necessary.
• Manage our stock of supporter materials to reorder equipment and resources as needed.
• Act as a ‘front of house’ for our fundraising team, managing all incoming enquiries, knowing when and how to respond or when to escalate.
• You will identify supporters who could provide compelling content which could be used by the wider Fundraising and Marketing teams to inspire further support including suggesting key individuals who could feature in online and offline publications.
• Diligently maintain records of all interactions with supporters on Salesforce.
• Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
• Ensure all donations are thanked and acknowledged in a professional and timely manner via relevant channels and by appropriate staff.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• Admin Knowledge of a RM database system.
• Proficient in the use of all Microsoft Office applications.
• Excellent customer service skills and a commitment to excellence in supporter relationship management.
• Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
• Excellent written and verbal communication skills.
• Excellent time management skills including managing multiple tasks simultaneously and work to deadlines.

Desirable

• Understanding of childhood bereavement.
• Experience in a similar fundraising environment.
• Experience of using Salesforce CRM

Recruitment Timetable

Application deadline: Friday 4th July 2025

Interview date: Friday 11th July 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

We are looking for a Development Manager to lead TortureID into the next stage of its organisational development.  This is an exciting opportunity to play a vital role in a dynamic human rights charity, working across the asylum and health sectors.

Please visit our website, download our Advert and the Person Specification and Job Description to find out more about TortureID and the Development Manager role.  If you would like an informal discussion about the role before applying, please get in touch.

Position title:

Creative and Brand Manager (MAT COVER)

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

(Hybrid options considered)

Hours of Work:

Full-time, 35 hours per week

(Part-Time and Job Share options available)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 28th June 2025.

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter (by 1st October 2025)

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams or Zoom) with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom prior to submitting your Application.

About Us:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The Muslim Hands Fundraising team is looking for a Creative and Brand Manager. This is a 12-month-opportunity to help shape the visual identity of Muslim Hands and deliver campaigns end-to-end, including the 2026 Ramadan campaign. The role would suit an all-rounder who embraces a multi-disciplinary challenge. You will be leading a small team of Creatives who work closely with the marketing and web team and also get involved in other design projects briefed by other stakeholders in the organisation. This means you need to have a sharp awareness of who is working on what day-to-day, spot deadline clashes and help the team set priorities. You will also get involved in design yourself – so you need to be a versatile and detail-oriented designer who can jump onto any project without much introduction and ask the right questions when there is no clear briefing. Just as Fundraising is a fast-changing environment, the work in the Fundraising team can be fast-paced – we are looking for someone who has experience delivering work in this sort of environment, someone not scared of juggling multiple projects and tricky deadlines.

Essential:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Detail orientated: you will have oversight of all assets before they reach the public meaning you must be able to spot any errors on all assets.

· Is consistently striving to improve workflow and efficiency 

· Creative: bringing innovative approached to preparing online and printed fundraising assets which meet org needs.

· Is confident managing workload for the creative team and negotiating project scope and feedback 

· Has a proven experience in a leadership role for visual storytelling and creating art direction for multi-channel campaigns 

· Project and time management skills including ability to implement campaign strategies.

· Proficient communicator and storyteller

· Experience working in an agile fundraising environment and collaborating across multiple teams.

· Adobe Suite proficiency and willingness to learn new skills as needed by the org.

· Experience working in an agile fundraising environment.

· Degree level education preferred.

Desirable:

· Knowledge of fundraising, preferably in an Islamic charity.

· Experience with task management software.

· A basic understanding of Islamic values and Muslim practices.

· An awareness of Health and Safety values.

· Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.

· Multilingual Skills

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.