Online manager volunteer roles in kippax, leeds

Oxfam Volunteers – Headingly, Leeds

Oxfam GB

Job details

Job type

• Volunteer

Shift and schedule

• 4 - 8-hour shift – we are very flexible 

• Location: 45 – 47 Otley Road, Headingly Leeds Full job description

Oxfam's Headingly Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!

Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!

Location: 

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

· Gain genuine experience working in a retail environment.

· Volunteering can help you learn new skills, gain experience, and develop your CV.

· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.

· Be part of a fantastic team and make a positive change to the world.

· Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Apply now!

Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

Closing Date to submit applications: Sunday 14th December 23:59pm

Interview Period: Tuesday 16th December - Friday 19th December

We our looking to urgently hire 2 Neurodiversity Awareness Charity Administrators to join our team in the mission of raising awareness about neurodiversity and be a part of making an impact in the growing movement of neuroacceptance through their contributions.(To start on January 2nd 2026)

The Neurodiversity Awareness Charity Administrators will be well supported by the Trustees and there will be opportunities for CPD in Neuordiversity.

**PERFECT ADMINISTERAL JOB THAT CAN BE DONE REMOTELY FROM YOUR COMPUTER IN A FLEXIBLE MANNER WHICH CAN WORK WITH OTHER EXISTING CAREER ROLES– ONLY A RANGE OF 1 HOUR 30 MINUTES – 8 HOURS 15 MINUTES OF YOUR TIME PER MONTH CUMULATIVELY FOR THE ROLE (See monthly hours in Month-by-Month Job breakdown in attached pdfs)* **

**ROLE EXTREMELY SUITABLE FOR SOMEONE HOPING TO SEEK A REFERENCE EVIDENCING TEAMWORKING, RESPONSIBILITY, RELIABILITY AND CREATIVE THINKING FOR FUTURE JOB APPLICATIONS**

**ROLE EXTREMELY SUITABLE FOR SOMEONE KEEN TO BE INVOLVED IN MAKING A DIFFERENCE TO THE NEURODIVERSE COMMUNITY **

**ROLE DESIRABLE FOR ANYONE INTERESTED IN A ROLE IN THE ADMINISTRATIVE INDUSTURY**

CONTRACT LENGTH: JANUARY 2nd , 2026  – DECEMBER 31st, 2027 (Open to 2 Further Fixed-term Bi-Annual Renewals)

Key responsibilities

· To work with the organisation on a remote monthly basis to complete tasks (with assistance from our Trustees with task delegation and organising) which could include the following:

(i) Training: Attend remote training events on Neurodiversity & Marketing during January, February & April

(ii) Head & Deputy Head Trustee Job List Creation & Release: Utilise the existing job contracts of the Head and Deputy Head Trustees as well as their staff that they line manage to create a job list for the next month to be released on the 1st day of the next month. This is a bi-monthly rotatory role with your fellow charity administrator

(iii) Charity Administrator Job List Creation & Release: Utilise the existing job contracts of both your own contract and your fellow 2nd Charity Administrator to create a job list for the next month to be released on the 1st day of the next month. This is a bi-monthly rotatory role with your fellow charity administrator

(iv) Fundraising & Marketing (F&M) Trustees Job List Creation & Release:  Utilise the existing job contracts of the Fundraising & Marketing Trustees as well as their staff that they line manage to create a job list for the next month to be released on the 1st day of the next month. This is a bi-monthly rotatory role with your fellow charity administrator

(v) Fundraising & Marketing Team Roles, Events, Training & Assessments Calendar Creation + Release: In the later half of the month  utilise the job contracts of the Fundraising & Marketing Team as well as events calendars for upcoming Neurodiversity Youth Advocate Programme, CPD Project, Neurodiversity Awareness Street Clinics, and World Celebration dates for Neurodiversity + Skill Assessments to create a Table for the next month which summarises key roles, events, training & skill assessments  to be released on the 1st day of the next month. This is a bi-monthly rotatory role with your fellow charity administrator

(vi) Charity Administrator Email Monitoring: Keep an eye on the charity administrator inbox and redirect the relevant emails to the appropriate trustee throughout the month. This is a bi-monthly rotatory role with your fellow charity administrator

(vii) Biannual Trustee Meeting + AGM: In December & June, Minute taking and contributing to the Trustee meetings. There will be round up admin time as well to finish the edits of the minutes post meeting.

(viii) Neurodiversity Youth Advocate Programme Student Recruitment: Work with the Head Trustee to contact schools via work email to recruit students into the Neurodiversity Youth Adovcate Programmes in either June or July (rotates between both Charity Administrators- one is June, other is July) and September (one will do this in 2026, the other in 2027).

(ix) Scheduled E-mail Task: In September-February Send our Post-16 Neurodiversity Youth Advocate scheduled emails with information of the upcoming week’s session details and MS Teams Link. This is a bi-monthly rotatory role with your fellow charity administrator

(x) Fundraising Work: Locating friends, family and colleagues to crowdfund for the charity in May

Month-by-Month Breakdown of Jobs

Please see the Pdfs attached to see how each month is divided.

Tell My Truth and Shame the Devil CIC is a UK-registered Community Interest Company dedicated to empowering the survivor and young people’s community through advocacy, storytelling, education, and digital innovation.

We are now entering the second stage of our CIC’s development, building the decentralised technological foundation that will support everything we do — from volunteer management and online learning to donor engagement and impact measurement.

Our aim is to create a digitally connected ecosystem that allows survivors, young people, and our partners to access resources, training, and opportunities from anywhere in the world. As we await funding for our next phase, This project will help us build the digital backbone of our organisation 

The Digital Systems Research & Implementation Team will help us identify the most effective, decentralised, and sustainable digital tools on the market to take us forward.

This team will play a critical advisory role in guiding which platforms we invest in — ensuring that every system we choose is ethical, scalable, open-source, and aligned with our mission.

About the Project

Your work will directly shape the digital future of our CIC.
The team will:

• Research and evaluate open-source and nonprofit-friendly digital tools (LMS, CRM, donor systems, AI marketing tools, etc.).

• Assess features, usability, compliance, cost-effectiveness, and decentralisation potential.

• Report and recommend the most suitable options for our organisation’s stage of growth.

• Collaborate with external experts (once funding is secured) to help customise and integrate chosen platforms.

You won’t be expected to build or code systems yourself — instead, you’ll help us make smart, evidence-based decisions that position our CIC for long-term success and operational excellence.

Roles Available

1.Tech Enthusiast / Digital Systems Volunteer

Purpose: To connect the dots between technology, usability, and community needs.
Key tasks:

• Evaluate accessibility and user experience from the perspective of staff, volunteers, and beneficiaries

• Suggest tools that enhance transparency, inclusion, and efficiency

• Support external experts by testing workflows and providing user feedback during implementation
  Ideal for: Individuals passionate about technology for good, decentralisation, and community impact.

Why Join Us

• Be part of a core digital transformation project in a growing ,creative, innovative UK social enterprise.

• Work with real systems and expert advisors shaping the CIC’s long-term digital decentrailiesd strategy.

• Gain hands-on experience in research, decision-making, and systems planning.

• Receive references and recorded training access for your future portfolio.

• Collaborate with a team that values innovation, transparency, and community-people driven design.

• Be the 1st to apply for paid positions as the C.I.C

What You’ll Learn

• How nonprofits evaluate and adopt open-source systems

• The process of digital transformation within a CIC structure

• Research and reporting best practices

• The ethics and practicality of decentralised digital infrastructure

• Cross-team collaboration in a multi-stakeholder environment

2. Full Stack Web Developer (open-source)

Purpose:
To architect, build, and refine digital products that support the CIC’s mission, decentralised systems vision, and community-first approach.

Key tasks:

• Develop and maintain internal and external web applications that streamline operations, onboarding, training, and user engagement

• Integrate APIs, automation tools, and open-source systems into a unified digital infrastructure

• Build modular, scalable front-end and back-end features aligned with our decentralised and community-led framework

• Support the Tech Enthusiasts and Digital Systems Team by turning research and ideas into working prototypes

• Optimise performance, security, accessibility, and user experience across all digital platforms

• Collaborate with designers, project leads, and external experts to implement digital solutions that serve staff, volunteers, and beneficiaries

Ideal for:

Self-driven and mission-focused developers who want to use their technical skills to support community empowerment, decentralisation, innovation, Creativity and systems-building within a growing CIC.

Why Join Us

• Be part of a core digital transformation project in a growing, creative, innovative UK social enterprise

• Work with real systems and expert advisors shaping the CIC’s long-term decentralised digital strategy

• Gain hands-on experience building digital products for real-world community use

• Receive references and recorded training access for your future portfolio

• Collaborate with a team that values innovation, transparency, and community-people driven design

• Be the first to access paid roles as the CIC grows and formal roles open

How This Role Feeds Into Our Mission

This team will lay the digital foundation for everything our CIC does — helping us choose systems that will empower survivors and young people to connect, learn, and thrive safely and efficiently.
By identifying the best tools on the market, you’ll be ensuring our future operations are secure, efficient, and impactful — built on technology that reflects our values and vision.

 How to Apply

Please apply via CharityJob with:

• A short cover letter outlining why you’d like to join this digital transformation project, and

• Any relevant coursework, volunteer, or professional experience.

Shortlisted candidates will be invited to a friendly group introduction session to meet the team, learn about our mission, and select their preferred focus area.

Objective
ZAKKI is seeking an experienced digital and social media professional with a background in brand visibility and awareness, increasing followers and engagement, and authoring and curating brand-centric content that’s in line with style, voice, and tone. Reporting to the Chairperson, the Digital Marketing Manager will actively develop ZAKKI’s brand engagement to boost the SEO across the website and social media channels including Twitter, Facebook, LinkedIn, and others.

Context
ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and distribution to help the elderly and people with disabilities who work in the informal sector to get better livelihood through micro-business management, giving them greater market exposure.

Currently, we are still redesigning ZAKKI fully function product. We are expecting to develop the ZAKKI fully function product in the upcoming years.

ZAKKI is a non-profit foundation, and all ZAKKI teams and volunteers do not receive a salary. In return, the volunteer can enlist their contribution as part of ZAKKI as their portfolio during executing the project and upon the project completion. Furthermore, English proficiency will be required as the central communication, both in the documentation and verbal communication.

ZAKKI provides equal volunteering opportunity for everyone regardless of age, sex/gender, color, race, creed, nationality/origin, marital status, sexual orientation, political belief, or disability that does not prohibit essential performance job functions. All matters relating to volunteering are based upon one's ability to perform the job, as well as one's dedication to ZAKKI's Mission and needs.

Engagement Description
The Content Creator will actively develop ZAKKI’s brand engagement across website and social media channels including Twitter, Facebook, LinkedIn, and others. As a member of the Communications and Marketing Department, you’ll develop tactics to build brand visibility and awareness; grow a following and increase engagement; and author and curate brand-centric content that’s in line with ZAKKI style, voice, and tone.

You'll work cross-functionally to help communicate the latest happenings from ZAKKI and the social caused that we are advocating. You’ll develop benchmarks for our social media metrics and creative strategies for reaching our goals (most importantly, increasing followers and engagement and driving visitors to our website). Also, as an advocate for social media within ZAKKI, you’ll monitor our peer landscape along with trends, social conversations, and feedback in order to develop and implement recommendations to grow engagement, increase brand advocates, and deepen online relationships. You’ll also track weekly and quarterly analytics against benchmarks.

We're looking for a thoughtful, creative, and proactive communicator with an incredible attention to detail who can transform complex topics and issues into engaging social content that compels audiences to follow, interact with, and support our mission.

Responsibilities
• Develop and drive social media strategy in collaboration with the ZAKKI team
• Create original content--including copy, graphics, and video--for ZAKKI's official social media channels, both organic presence.
• Develop creative digital campaigns to drive support (collaboration, funding and partnerships) and recruit volunteers

Qualifications
We’re looking for someone who is:

• A skilled and creative content creator
• An enthusiastic self-starter who gets stuff done
• A collaborator and convener
• Quick-witted
• Intrapreneurial
• Intellectually curious
• Willing to try new things
• Values-aligned and understand the bigger picture

We’re also looking for someone with these qualifications:
• Enjoy working for digital media with Twitter, Facebook, LinkedIn, Instagram, and YouTube
Experience in developing social media strategy, managing social media channels, increasing brand awareness, and growing social engagement
• Excellent writing and editorial skills with the ability to translate technical information clearly and effectively to a general audience
• Proficient with social media management tools like Hootsuite, Buffer, and Sprout
• Creative and basic graphic design and video skills using Canva and video editing tools
• Attention to detail
• Fluency with the basic principles of cost per click, impression, and reach
• Alignment with and ability to articulate ZAKKI’s mission and values, preferably with familiarity communicating about social caused, social inclusion, transparency, economics inclusion.

Interested applicant required to fill up this Google Form, based on the team he/she interested to be part of;
https://forms.gle/QzsA56SJZvCxFBey8

select role Content Creator

Build on Belief is a charity dedicated to helping people who have, or have had issues with drugs and alcohol use, working to improve and sustain their health and wellbeing in order they can recover to lead fulfilling lives. Bring your accountancy and financial experience and skills to become a voluntary trustee and Honorary Treasurer for a growing and innovative organisation and help make a difference across diverse communities in London and SE England.  If you’ve experience in accountancy and finance and perhaps even your own lived experience, then you could help us take the organisation forward.

What we do

BoB helps build the “social capital’ of people who are on a journey of recovery from histories of alcohol, illicit or prescribed drugs. Many of our service users and volunteers across our fourteen London and South-East projects have associated mental and physical health problems, along with histories of homelessness and unemployment.

We largely operate a structure where we recruit volunteers from our service users, and our managers from our volunteer pool, once trained. Our CEO, most managers and some members of the Board have lived experience, and many have been through the drug and alcohol treatment system. This ‘unique’ structure, we believe, gives a high level of peer led understanding of needs and responses

What you will be doing

Purpose of the Trustee Role & Hon Treasurer

The role of a trustee is to ensure that the organisation fulfils its duty to its beneficiaries and delivers on its vision, mission and values. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of the charity, its financial health, the probity of its activities and developing the organisation's aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

The Hon. Treasurer plays a pivotal role in safeguarding the financial integrity and sustainability of the organisation. Their primary responsibility is to maintain strategic oversight of the organisation’s financial affairs, ensuring that it remains viable, compliant, and well-positioned to achieve its charitable objectives. This includes ensuring that robust financial systems, accurate records, and effective procedures are in place and consistently followed.

The Treasurer works closely with, and is, actively supported by the CEO and Head of Finance & Central Operations, collaborating on both strategic and operational financial matters to ensure sound governance and effective delivery.

Time Commitment

Trustees are expected to attend bi-monthly board meetings (Tuesday evening) at Earls Court and participate in ad-hoc task groups and occasional on-line meetings.

BoB Trustees are Required To:

Uphold the charity’s mission and ensure its effective governance, strategic direction, and legal compliance. Their responsibilities include:

Strategic Leadership

· Ensure the charity pursues its stated charitable objects as defined in the Memorandum & Articles of Association.

· Establish and maintain a clear vision, values, and strategy, ensuring shared understanding among trustees, staff, volunteers, stakeholders, and associated personnel.

· Ensure operational plans and budgets align with and support the strategic vision.

· Define organisational goals and evaluate performance against agreed targets.

· Advise on and support fundraising efforts and project engagement.

Stakeholder Engagement

· Regularly seek and consider the views of external stakeholders and service users, staff, and volunteers.

· Uphold the good name and values of the organisation in all interactions.

Governance and Compliance

· Ensure compliance with the Mem & Articles of Association, charity law, company law, employment law, and other relevant regulations.

· Ensure resources are used exclusively to further the charity’s objects.

· Maintain appropriate governance structures that reflect the charity’s size, complexity, and diversity.

· Review the governance structure and board performance regularly.

· Ensure trustees adhere to an agreed code of conduct, with mechanisms for addressing non-compliance.

Risk and Oversight

·  Identify and regularly review major risks to the organisation, ensuring systems are in place to mitigate or manage them.

· Monitor changes in the external environment (political, financial, demographic, competitive) that may impact the charity.

· Hold staff accountable for the management and administration of the charity.

· Consider external professional advice on matters presenting material risk or potential breach of trustee duties.

Staff and Operational Oversight

· Follow formal arrangements for the appointment, supervision, support, appraisal, and remuneration of staff.

· Ensure the organisation exercises a duty of care to its employees.

· Support continuous professional development across the organisation.

Engagement and Representation

· Visit local services and attend key events to support the charity’s work.

· Actively engage with the charity’s activities and initiatives.

· Act as ambassadors for the charity.

The Hon. Treasurers Role

Strategic

· Assist and advise in the formation of the charity’s financial strategy, ensuring adequate resources to deliver services and that funds are spent on furthering charitable purposes.

· Advise on the financial implications of strategic and operational plans.

· Advise on the funding strategy and ensure alignment with the charity’s aims.

· Ensure the Board receives regular and appropriate financial information.

· Review and present the annual financial statements to the Board.

· Recommend appropriate accounting procedures, controls, and policies consistent with financial and regulatory legislation.

· Oversee the appointment and regular review of auditors.

· Work in close partnership with the CEO and Head of Finance & Central Operations to support strategic goals.

· Ensure appropriate investment and reserves policies are in place.

· Monitor the performance of investments.

· Ensure all assets are adequately maintained and accounted for.

Governance

· Maintain effective governance of the organisation’s financial affairs, ensuring viability and proper processes for financial records, decisions, and delegations.

· Ensure the Board is aware of its financial duties and responsibilities and complies with all relevant legislations (e.g. Companies and Charity Law)

· Lead on the assessment and management of financial risk

· Ensure financial policies and procedures are regularly reviewed and updated

· Ensure compliance with charity accounting practices and statutory requirements

· Ensure recommendations from auditors are implemented

· Ensure accounts meet conditions of contractual agreements with funders and statutory bodies.

Experience, Skills & Behaviours required to fulfil the role of Hon. Treasurer effectively:

• Experience of charity accounting.
• Experience of financial control, budgeting, and risk management.
• Good communications and interpersonal skills.
• A willingness to be contacted on an ad-hoc basis.
• Ability to ensure financial decisions taken are followed up in a timely manner.

What we are looking for

Our Trustee Board comprises people who have good skills and experience in, corporate strategic marketing and communications, health care, HR, information technology, research and legal matters. 

Our current Honorary Treasurer is standing down after seven years, and we are looking to replace him. The role of Honorary Treasurer is an important one, being the key person colleague trustees look to for professional advice about all things financial.  We have a Head of Finance & Central Operations who manages the day-to-day financial management and reporting systems.

This year we have introduced two systems to underpin our growth to a nearly £2m business. These are Xero and PLEO, with PEOPLE HR for our associated HR functions.

If you’ve experience of senior financial management and leadership, then you could make a significant contribution to our development.

Essential experience & qualifications sought

We are open to a variety of professional financial backgrounds and qualifications with, ideally but not necessarily only, charities and including current registration as a member of the:

o Institute of Chartered Accountants.

o Association of Chartered Certified Accountants.

o Chartered Institute of Management Accountants

o CIPFA

We are very open to bringing on board people who can support us becoming a more inclusive organisation. We particularly welcome applications from individuals from diverse ethnic backgrounds, women and other underrepresented groups, including those with disabilities and from LGBTQI communities. We are also very open to recruiting someone who may have their own lived experience of addictions and adversity to draw upon. What counts will be your enthusiasm, commitment, competence and interest in taking on a trustee and governance role.

 A few more details on application process

Our deadline for applications is Monday 15 December 2025

· Please submit a CV and a covering letter (no more than 2 pages) which must address three questions (see below).

· We aim to be flexible with interview dates, to include early evenings but aim to hold them during January or early February.

· If you need any particular support if you are invited to an interview, then please make this clear in your supporting statement (see below).

· We plan to have an induction and familiarisation/onboarding process before final confirmation as a trustee. Once appointed, Trustees are expected to serve a minimum three-year term of office. This is a voluntary and non-paid position.

Please send your CV with covering Supportive Statement to our Chair, Roger Howard:

· Your Supportive Statement or covering letter should address three questions:

i. Why are you interested in becoming a trustee and treasurer of BoB?

ii. What insights and experiences can you bring to our charity Board?

iii. Is there anything in your background that we should be aware of that might be relevant to you becoming a trustee/company director?

Personal data statement:  In line with GDPR, we ask that you do NOT send us any informtion that can identify children or any of your Sensitive Personal Data in your CV and application documentation, apart from matters relating to your own experiences of addictions and matters which may arise during a subsequent DBS enhanced scrutiny.

Following this notice, any inclusion of your Sensitive Personal Data in your CV/ application documentation will be understood by us as your express consent to process this information going forward.

Carers UK is the national membership charity for the millions of people in the UK who are unpaid carers. As an organisation we provide expert advice and information for carers, campaign for greater recognition and support for carers, and use our experience and expertise to help other organisations do more for carers. Our Board of Trustees plays a vital leadership role in the work we do while ensuring the charity is equipped and governed effectively, establishing and monitoring strategy and ensuring we are true to our values and keep carers at the heart of everything we do.

We are now seeking to appoint up to four people to join our Board of Trustees, to steer us towards our vision of a world where carers are recognised, valued and supported.

It’s an exciting time to be part of Carers UK, as we launch our new strategic review in 2026. Our Board is instrumental in ensuring we make the future really impactful for carers through our vision and strategy while fulfilling all our obligations as a charity.

We are also seeking to appoint a Nations Trustee for Scotland. In addition to the general responsibilities of a trustee, the Nations Trustee will be expected to ensure that the Carers UK Board is informed on key issues affecting carers in their Nation. 

To find out more about this opportunity and apply, please download the Trustee recruitment pack from our website

Carers UK is committed to representing the diverse society in which we work and actively encourages applications from people with current or recent experience of caring from all backgrounds and experiences.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Who We Are  

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our Modern Slavery and Crime Reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment.

We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary  

How this role fits into the vision and objectives of Causeway  

Our trustees bring strategic oversight and direction; to ensure Causeway is true to its purpose and effective in its strategic objectives, whilst ensuring all governance responsibilities are fulfilled. They champion the people we support, promote the charity and its work and bring expertise to purposefully develop Causeway and its impact.

Who are we looking for? 

Causeway are looking to recruit a Treasurer to the Board who is willing to bring energy, enthusiasm and commitment to the role, and support the strategic growth of the charity. We are particularly looking for our Treasurer to have:

• A relevant accounting qualification.

• Experience of charity accounting and relevant accounting standards.

• Ability to maintain overview of the financial affairs of the charity, ensuring its viability and proper financial records and procedures.

• A confident networker who will bring relevant connections and facilitate introductions for the benefit the charity.

• Experience in working with a Charity Board and subcommittees.

• Someone with at a minimum of two years governance experience

It is important that trustees reflect our geographical reach in the North, and that we have diversity of knowledge, experience and background on the trustee board. If you have lived experience relevant to our work or can bring a perspective that is under-represented, we strongly encourage you to come forward.