Online manager volunteer roles in solihull, west midlands
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a proactive fundraiser and looking to support a small charity? We're looking for 2 energetic and enthusiastic fundraiser volunteers to increase the fundraising opportunities for the charity as well as developing corporate partnerships, legacy giving, individual giving and major donors. This role may also include:
- Develop new and imaginative fundraising activities, many of which involve organising events
- Project manage fundraising events, from inception all the way through to evaluation
- Recruit and promote supporters and volunteers for challenge and national events.
- Assisting with researching and approaching corporate entities for event sponsorships, partnerships, Charity of the Year partnerships, and donations from corporate foundations
- Writing emails and speaking with potential partners about the work of Burning Nights CRPS Support with the aim of securing funds for the organisation
- Helping to maintain the fundraising database, ensuring accuracy and consistency of all records;
- Development in fundraising opportunities
- Keeping in contact with current & past donors and assisting in finding new donors
- Communicating with past fundraisers and encourage them to consider fundraising in the future
- Assist in marketing our events
- Development / Improvement of fundraising support (e.g fundraising packs and materials)
- Create fundraising & donation posts for social media & email marketing
Key & Desirable Skills:
- Fully computer literate and fully able with the main Microsoft Office tools including Word, Excel, Access, PowerPoint as well as the internet and email
- Knowledge of using CRM systems or ability to learn
- Outgoing, friendly and proactive character
- Good initiative and ability to work with little direct supervision but will ask when help is needed
- Be comfortable volunteering within a small team or by yourself
- Good communication skills - Ability to communicate effectively at a number of different levels
- Ability to communicate effectively by telephone, written correspondence and in person
- Experience of writing funding proposals and working in fundraising would be an advantage
- Strong organisational skills
- Knowledge of corporate fundraising techniques including Charity of the Year, sponsorship, donations, marketing would be an advantage
- An ability to present and engage potential partners/sponsors in a compelling way
- Maintaining strict confidentiality
Practical Considerations:
- Age over 18 only
- Expenses will be given in line with the charity’s expenses policy
- It is an indoor role at one site – your home, but occasionally meetings are held in other offices and in the office of the charity or online
- This role is suitable for people wanting to learn new skills as well as improve previously learnt skills
Not sure if you have the right skills? Then contact us or apply as you may have some great translatable skills that would be applicable for this role!
About the Charity: Burning Nights CRPS Support is a UK wide charity that works to improve life for those living with Complex Regional Pain Syndrome (CRPS), their families, loved ones, carers and friends. As a charity we raise awareness about the condition amongst the public, health and legal professionals by providing CRPS awareness sessions so that patients can be diagnosed quicker to enable treatment to start more rapidly.
Application Process:
Apply on Charity Job with CV and covering letter telling us why you would be a good fit for our charity
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access Academia
Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK.
Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!
What is a Volunteership?
A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.
Volunteership: Content Writer
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student
Requirements:
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Currently enrolled in an undergraduate or postgraduate program.
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Strong interest in writing, critical analysis, and reserach.
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Excellent writing, editing, and proofreading skills with attention to detail.
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Ability to write clear, engaging, and well-researched articles for various audiences.
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Ability to meet deadlines and manage multiple writing assignments.
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Passion for contributing to social impact and supporting charitable initiatives.
Duties & Responsibilities:
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Content Creation:
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Write a minimum of 2 written articles per month for the charity’s blog, Intersections, newsletter, or other communication channels.
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Research and produce content on topics that align with the charity’s mission and goals.
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Produce a minimum of 1 Access Series article per month.
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Ensure that all written materials are on-brand, consistent in tone, and relevant to the target audience.
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SEO & Optimization:
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Apply SEO best practices to all written content to maximize reach and engagement.
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Optimize articles for readability, clarity, and search engine visibility.
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Editing & Proofreading:
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Review and revise your own content, as well as provide feedback on content produced by others.
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Ensure all content is grammatically correct, coherent, and polished before publication.
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Collaboration & Teamwork:
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Collaborate with internal teams and volunteers to ensure a consistent upload schedule.
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Contribute and attend all meetings for the Content Creation Team and directions from the Director of Content Creation.
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Meet all given deadlines on time and consistently.
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What You’ll Gain:
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Hands-on experience in content writing, storytelling, and digital marketing.
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Opportunities to build your research portfolio with real-world projects that align with a meaningful cause.
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Certification of participation at the end of the volunteership.
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A letter of recommendation upon successful completion of the volunteership.
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LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Crisis London Volunteer Fundraising Group consists of a small team of volunteers raising awareness and money for Crisis' vital services and work towards ending homelessness. The current focus of the group is preparing for and implementing the Walk to End Homelessness fundraising event, recreating an original walk held in London which led to the formation of Crisis in 1967. By joining the group you'll contribute towards inspiring local people to fundraise for Crisis while honing your skills in event management and logistics.
Group meetings are on the first Wednesday of each month in the evening with the option of attending in-person or online via Teams.
How will I be ending homelessness?
Joining a group of dedicated, passionate, empowered volunteer fundraisers to help raise the funds needed for our vital services. You will use your communications, events, and teamwork skills to deliver local fundraising events and collections in aid of Crisis.
The monies raised by your Fundraising Group will help fund services such as one to one support in finding a home or a job, helping people achieve learning goals, or supporting our Christmas events where we offer hot meals, access to essential services, and an introduction to our year-round services to leave homelessness behind for good.
You will be inspired by our vision to end homelessness, and in turn will inspire others to act. As well as raising vital funds you will be helping us to influence your community and their beliefs, challenging the stigma around homelessness. We need people who genuinely believe that if society works together, we can end homelessness.
What will I gain?
- Fundraising in your local community is fun, a good way to meet people and gives a great sense of achievement.
- You'll have lots of opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation to end homelessness.
- Fundraising and networking experience for a national organisation.
- The opportunity to share your existing or develop new skills in a friendly and supportive environment.
- Support from your Fundraising Group Lead to help you achieve your fundraising goals.
- Being part of a wide network of staff, volunteers and supporters all working together to end homelessness
- A reference for volunteering at a national organisation
What will I be doing?
- Attend regular Fundraising Group meetings to work collaboratively with the Fundraising Group lead and other members.
- Use your skills and knowledge to play an active role in making fundraising events and activities happen.
- Representing Crisis in your community, using your own networks to raise awareness of what needs to be done to end homelessness. This includes sharing our broader activities such as our campaigns.
- Represent Crisis by attending fundraising and engagement events organised by others.
- Ensure group activities comply with relevant fundraising regulations and Crisis policies and procedures; including ensuring monies raised are accounted for in line with agreed financial processes.
Who are we looking for?
- A strong team member, with a proactive positive approach to working as part of a group
- Willing to actively participate in group meetings, contribute ideas and be active in helping to make fundraising events happen
- Interest and experience in organising events (desirable)
- Good communication skills, confident talking to new people and representing Crisis
- Good organisational skills and reliability
- Non-judgemental, patient, and friendly
- An understanding of the importance of adhering to policies and processes. Including confidentiality, data protection principles and maintaining boundaries
- A commitment to completing any training (including e-learning) required for the role
- You will need access to a computer and broadband/data to undertake this volunteering role
Additional information
To provide a safe, welcoming environment for everyone we provide volunteers with a code of conduct (how we work together). This will be found within your volunteer policy sign off document. We ask all volunteers to read our policy document and always comply with those policies.
Reasonable out of pocket expenses for lunch and travel (where appropriate) will be reimbursed in line with our expenses policy.
We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are keen to receive applications from volunteers from diverse and other marginalised communities as this helps us ensure the best experience for those that we are here to help. This includes those with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Play a key role in shaping the future of student leadership and organisational culture by joining NUS as an HR Committee Member.
We’re looking for three passionate individuals to help guide our approach to people, policies, and workplace culture. Whether your background is in HR, workforce development, or you bring a fresh perspective and lived experience, your input will help us build a supportive, inclusive environment for our staff and volunteers.
As an HR Committee Member, you’ll contribute to vital areas such as staff strategy, diversity and inclusion, policy development, and organisational culture. You’ll work alongside values-driven colleagues committed to making a real difference across the student movement.
We welcome applications from a wide range of backgrounds, including:
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Financial oversight, audit, or risk management
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Human resources, recruitment, or EDI expertise
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Legal, strategic, or governance experience
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Communications, campaigning, or public affairs knowledge
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Experience in the charity, education, or membership sectors
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A collaborative and values-led mindset
We are committed to equality of opportunity and especially encourage applications from black, Asian, and minority ethnic candidates, who are currently under-represented in committee roles and the wider voluntary sector.
Why volunteer with us?
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Help shape the student movement and the future of education
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Influence decisions affecting millions of students
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Work with experienced, passionate, and supportive colleagues
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Develop your leadership and governance skills
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Make a meaningful contribution to social change
You’ll receive a full induction, ongoing support, and all reasonable expenses covered—including travel and accommodation when needed.
To apply, please send your CV (or a link to your LinkedIn profile) and a short covering letter (max 1 page) outlining your motivation and what you would bring to the role.
Apply by Thursday 12 June 2025, 12 noon.
If you’d like an informal chat about the roles before applying, we’d love to hear from you.
The client requests no contact from agencies or media sales.
EVERY WONDERED HOW YOUR SKILLS COULD TRANSFORM YOUNG LIVES THROUGH SPORTS?
BECOME A TRUSTEE A DFY SPORTS - Level the playing field for young people through sport
Are you passionate about creating opportunities for the next generation? Want to use your skills to support a grassroots charity doing powerful work with young people in London? DFY Sports is looking for new trustees to help us grow, reach further, and have even greater impact.
Who we are
DFY Sports helps young people aged 4–15 from underserved communities flourish through sport. Based in Brent and active across surrounding boroughs, we deliver PE sessions, after-school clubs, holiday camps, football training, and run an ambassador programme connected to our founding sports agency, ISC.
We’ve grown fast—and we’re just getting started. As we scale over the next 1–3 years, we’re looking for passionate trustees to help shape that journey.
Why join us?
- Be part of a hands-on, diverse and ambitious team making a real difference in London
- Use your skills for social good and gain board-level experience
- Support a charity grounded in community, inclusion and action
Trustees meet quarterly (with pre-reads shared a week in advance). You’ll bring your experience and perspective to guide DFY’s future and support our mission at a strategic level.
Diversity matters to us
We’re especially keen to hear from people whose backgrounds reflect the communities we serve—including people of colour, women, those with disabilities, and individuals with lived experience of socio-economic disadvantage.
That said, this isn’t an exclusive requirement. We welcome all applicants who believe in our mission and want to contribute meaningfully. Our goal is to build a board that’s balanced, representative, and full of fresh ideas.
We’re currently looking for trustees in the following areas:
✅ Safeguarding
- Ensure safeguarding policies are robust, compliant and actively implemented
- Support our DSL to report risks, share learning and update the board
- Help shape a safeguarding-first culture across all activities
✅ Marketing & Communications
- Help define and strengthen DFY’s brand and public voice
- Grow our online presence and support outreach to media and partners
- Guide the team on strategic communications and storytelling
✅ Network & Fundraising
- Open doors to donors, sponsors and collaborators through your network
- Support events and campaigns that raise both funds and awareness
- Offer fresh ideas for sustainable income generation
✅ Finance
- Provide oversight of budgets, reporting, and financial controls
- Support long-term financial planning and risk management
- Ensure funds are well managed and spent with integrity
✅ Community
- Champion the needs and voices of the local community in Brent and NW London
- Build connections with local schools, grassroots groups and families
- Help us stay rooted, responsive and inclusive in everything we do
⚽ Your core responsibilities as a trustee will include:
- Attending quarterly board meetings
- Reading board materials in advance and actively participating
- Contributing to DFY’s strategic direction and key decisions
- Supporting your specific area of responsibility, as outlined above
You don’t need to have trustee experience, just care, commitment, and the willingness to bring your skills to a team working to create lasting change for young people through sport. Training and support can be provided.
Interested?
Apply now or pass this along to someone who’d be a great fit. We're excited to hear from people who want to make a difference and bring something fresh to the table.
Please provide a link to your Linkedin profile if available.
Our mission was born out of a desire to level the playing field for the next generation. Our strategy is to engage with disaffected or disenfranchised

The client requests no contact from agencies or media sales.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.
What is a Branch Fundraiser?
As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.
When would you be needed and where would you be based?
This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.
What would you be doing?
- Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
- Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
- Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
- Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
- Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give tangible and practical support to your local branch by raising funds used directly to support clients.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - fundraising workshops.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses, fundraising guidance, and marketing materials
- Local Fundraising Coordinator
- Fundraising Manager (per region)
- Access to the Fundraising and Marketing teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people
- Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
- Reliable attitude, staying connected the Fundraising Coordinator about your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 16
Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.
What is a Branch Fundraiser?
As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.
When would you be needed and where would you be based?
This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.
What would you be doing?
- Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
- Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
- Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
- Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
- Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give tangible and practical support to your local branch by raising funds used directly to support clients.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - fundraising workshops.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses, fundraising guidance, and marketing materials
- Local Fundraising Coordinator
- Fundraising Manager (per region)
- Access to the Fundraising and Marketing teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people
- Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
- Reliable attitude, staying connected the Fundraising Coordinator about your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 16
Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Inclusive Boards is pleased to be supporting The University of Birmingham Guild of Students in their search for an External Trustee. The Guild is looking for a professional to join our Trustee Board as an External Trustee. The Trustee Board is ultimately responsible for overseeing the affairs of the Guild. Our Trustees must ensure that the Guild is well run and delivers the objectives for which it has been set up.
We would encourage candidates with current or previous experience in a membership or charitable organisation; however, this is not necessarily a requirement. We would be particularly interested to hear from individuals with a background in Strategic Financial Management and previous experience as a Students’ Union Officer, but these are not essential.
The post of External Trustee is appointed for a period of three years, which can be extended for a second term up to a maximum of six years. This role is not remunerated; however reasonable expenses (travel/accommodation etc) will be reimbursed.
Do you believe in a future where no animal suffers for science?
Do you have spare time you can volunteer to make a difference to the lives of animals and humans?
If so, we would love you to consider being one of our new trustees.
At Replacing Animal Research, we’ve been working for over half a century to replace the use of animals in research. We have significantly contributed to the development, and uptake, of non-animal methods by:
- Empowering scientists with our educational opportunities.
- Funding exciting research aimed at replacing animals and improving human healthcare.
- Collaborating with policymakers to ensure more rigorous policy on the use of animals in science.
Our mission is to ensure scientists use non-animal approaches in biomedical research and testing. It’s a better future for animals and humans. For us to achieve this, we need to ensure that Replacing Animal Research is a resilient organisation with sufficient skills, support, and income to continue its work in the long term. Our trustees are critical to the future of the organisation.
We are currently seeking more trustees to strengthen our board by providing strategic and governance support. We are looking for enthusiastic individuals with an interest or experience in scientific and medical research and testing and the development of non-animal methods. We’d also be interested in hearing from anyone passionate about eliminating animal use in research. We encourage applications from all people regardless of age, disability, gender identity, sexual orientation, religion, belief or race. We are looking for trustees who can demonstrate:
A commitment to our purpose and aims and the strategic vision to support the Replacing Animal Research's future development.
- A willingness to devote the necessary time and effort to support the charity. (Please see below for more details on the time commitment).
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
- Sound, independent judgement and the ability to challenge constructively.
- The ability to work effectively as a member of a team and make decisions for the good of the charity.
- Excellent communication and interpersonal skills.
A full induction is provided for new trustees as well as ongoing CPD opportunities and support. The role of trustee requires an annual time commitment of around 8 working days which works out around 5 hours per month. This includes:
- Preparation for and attendance at 6 general board meetings, which are held remotely.
- Preparation for and attendance at sub-committee meetings as appropriate.
- Between meetings, trustees may be asked to contribute to discussions via email or ad hoc telephone conferences on specific issues.
- Trustees may be asked to sit on or contribute to other project groups or activities from time to time.
- Attendance at 1 or 2 in-person board away days.
For more detailed information on being a trustee for Replacing Animal Research please take a look at our Trustee Role Description.
To apply for this opportunity please do so via Charity Job and submit your CV and a supporting cover letter. Please detail why you are interested in the role and how you can fulfil the role requirements and be an ambassador for Replacing Animal Research. Please ensure you read our Trustee Role Description and refer to this in your application.
Thank you for your interest in working with Replacing Animal Research and we look forward to hearing from you.
Benefits
The role of trustee is voluntary but travel and subsistence expenses are covered as required.
Notes
Shortlisted applicants will be invited for an interview in the week of 23/06/2025 and successful candidates will be invited to attend the next Replacing Animal Research board meeting as an observer on 17/07/2025. Full details will be given to candidates nearer the time.
We’re a charity working tirelessly to build a world where no animal suffers for science.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.