The Regional Marketing and Communications Manager helps people with sight loss to live the life they choose by driving the awareness and saliency of the Guide Dogs brand in the North West region by leading the development and activation of central, regional and local integrated communications & digital plans.

The role communicates the strategy and work of Guide Dogs, engaging key audiences both externally and internally (including service users, volunteers, staff, and supporters) to strengthen the brand.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Proven experience of creation and implementation of communications and digital campaigns and projects to meet business objectives, with experience of targeting different audiences through media channels.
• Up to date with best practice and innovation in brand marketing, communications and digital
• Strong digital skills including a good knowledge of Microsoft Office packages, Word and PowerPoint.

Desirable

• Experience of working in the third sector.
• Previous brand management experience.
• Previous experience of being a key spokesperson for a large organisation, both with the media and with other organisations.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

The Head of Skills Information and Skills Services helps people with sight loss to live the life they choose by leading the delivery of regional adult, children and young people’s services to support people with sight loss and their families within the South West & Wales region. This is an office-based role from either Southampton, Reading, Bristol, Exeter, or Cardiff with travel required across the South West & Wales region.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Management qualification or equivalent relevant experience.
• Six sigma and/or knowledge of continuous improvement methodology.
• Proven track record in leading and performance managing a multi-skilled / multidisciplinary team of staff working with vulnerable adults and children and young people, to achieve results balancing local needs against national priorities.
• Experience of developing and delivering a range of people centred services to external customers.
• Experience of working in the third sector.
• Experience of introducing major new initiatives/services which affect organisational change.
• Working with local government on campaigns, improvement of services.  Proven experience of budget management.
• An understanding of customer relations and meeting the needs of a variety of customers.
• An understanding of the principles required for effective financial management.

Desirable

• Experience of managing and working with services for blind or partially sighted people.
• A lived experience of sight loss.
• Qualification working Children and Young People.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

We are looking for a Retail Manager to be responsible for the effective management and performance of the Retail function within Battersea, ensuring the service maximises net profit in line with Battersea’s strategic objectives and builds a strong platform from which future income generating opportunities can be achieved.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Finance and Corporate Services Team

Battersea’s Finance and Corporate Services Department incorporates a range of functions that support the rest of the organisation. From IT helpdesk and systems support, to financial accounting, legacy administration, procurement and the retail team, these teams work strategically and collaboratively to ensure that Battersea can be here for every dog and cat.

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date:                 Sunday 2 May 2021

Interview date(s): Tuesday 11 May 2021

For full details, please download our recruitment pack. To apply, click the button below.  All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Full potential salary progression within role goes up to £30,898 (increases with length of service and experience).

The Volunteering Coordinator helps those with sight loss to live the life they choose by attracting and onboarding sufficient volunteers to support and grow our services and income. You will support your local team to deliver a positive volunteering experience and to attract and retain experienced volunteers.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential
• Managing and supporting volunteers.
• Time manage effectively, whilst, maintaining excellent customer service.
• Supporting and advising others on policies and procedures.

Desirable
• Experience of creating an inclusive work environment for people with a disability.
• Facilitation and/or training skills.
• Personal experience of volunteering.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button above. This will take you through to our jobs board, where you can select the vacancy with your interested location. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Board Member

We are recruiting for an experienced senior level professional with a background in multi-site retail, marketing and branding to join our small board of directors for Julian House Trading, serving an initial 3-year term.

Role Summary

• Help to set, shape and deliver key objectives from the organisation’s strategic plans, alongside other Board members and the management team.
• uphold the values and objectives of the organisation;
• uphold the organisation’s core policies, including those for equality and diversity;
• contribute to and share responsibility for the board’s decisions;
• prepare for and attend meetings, training sessions and other events;
• attend and participate in reviews linked to individual performance or that of the whole board;
• represent the organisation as appropriate;
• declare any relevant interests;
• respect confidentially of information;
• uphold Julian House’s Code of governance and Code of Conduct.

Person specification

• Multi-site retail, marketing and branding experience;
• Purposeful and driven with evidence of great business acumen;
• Keen interest in social equity, cycling and the environment;
• Willing to promote openness and accountability, always holding the organisation’s best interests to heart;
• Able to operate at strategic level, and able to commit time consistently;
• Experience in strategy, organisational development and steering organisations through a process of growth;
• Knowledge and understanding of the social enterprise sector;
• Experience of being part of a board or committee.

Commitment

Board members are required to attend quarterly evening meetings (currently conducted online), annual away days and to be on hand, where required, to offer guidance and support to the executive team and other board members on an ad hoc basis.

How to apply

To apply, please submit your CV and a covering letter stating why you wish to join the board of Julian House Trading, what skills and experience you will bring to the board, directly addressing the person specification, and any other relevant information. Applicants will be required to attend an interview and provide referees who will be contacted by telephone.

For a confidential discussion about the role and the organisation, please contact us.

This is a fantastic opportunity to join the charity Guide Dogs as a Policy, Public Affairs and Campaigns Officer.

We campaign to break down barriers and end discrimination against people with sight loss. Our consistent campaigning has led to a shift in Government thinking and policy on a number of key issues, and we are consistently rated as a top influencing charity by MPs.

This is an exciting opportunity to make a real difference and be part of a high-profile, award-winning, innovative, and successful campaigns team.

Ordinarily the team is based at our central London office however, we are keen to hear from applicants who may want to discuss alternative working arrangements (some travel to London will be expected on a regular basis).

Our Policy, Public Affairs and Campaigns Officers help people with sight loss to live the life they choose by helping to shape evidence-based policy positions and implement campaigns that align with the Guide Dogs strategy. Through our public affairs activity we engage with key political stakeholders and audiences to secure change and impact.

In this role you will have the opportunity shape and develop evidenced-based policy positions, lobby key politicians and officials; draft consultation responses and policy briefings; monitor and respond to parliamentary activity; support the development and implementation of the public affairs strategy; shape campaign plans and mobilise the public and our campaigns supporters and volunteers.

You will have the opportunity to work flexibly across the full span of policy, public affairs and campaigns activities Guide Dogs leads on, working with people across the UK.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Experience in policy, public affairs or campaigns work with a track record of working effectively with a wide range of partners and stakeholders.
• Detailed knowledge of the UK political framework and environment and current public affairs and campaigning techniques.
• Knowledge of advocacy-based campaigning.
• Knowledge of event organisation and how to communicate with a range of political audiences.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

The Communications Officer helps people with sight loss to live the life they choose by developing and implementing integrated communications campaigns which promote, protect, and raise Guide Dogs’ profile amongst key target audiences. In addition, working with Guide Dogs’ brand purpose, contribute to brand awareness and growth.

The role is a wide-ranging and creative and will be required to work closely alongside key stakeholders including a diverse Communications team which has a broad remit consisting of internal communications, national PR and media relations, ambassador and celebrity management, and stakeholder engagement.

This role can be based from London or our Reading Hub with some travel required between both locations.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Experience of working within a busy press office and as part of an integrated communications team.
• A track record of identifying, developing, and securing high quality media opportunities which meet strategic objectives and KPIs.
• Experience of bringing our Brand and services to life by telling people’s real-life stories in an engaging, inspiring, and respectful way.
• Ability to build a rapport and strong relationships with internal and external stakeholders.
• Interest and/or experience working in the charity or public sector.
• Experience of working as part of a geographically dispersed organisation.
• Experience of developing and implementing multi-channel, integrated communications plans with measurable KPIs.
• Experience with developing engaging, creative content for owned digital channels.

Desirable

• Relevant professional qualification.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

This role is currently home-based.

The Data Scientist known to Guide Dogs as a Quantitative Research Associate helps people with sight loss to live the life they choose by conducting data collation, analysis and statistical modelling as advised by the Head of Research and Innovation in order to provide the organisation with robust and valid evidence and insights which will be used to improve our customer experience, service delivery and dog wellbeing.

Information prepared by the role will be used to support and steer Guide Dogs’ services and make a significant contribution to operational management decisions and on-going quality monitoring. The role will also support the quantitative aspects of on-going and future canine science and human behavioural sciences research activities.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate profile

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Degree in statistics, mathematics, computer science, or other technical and quantitative disciplines with extensive knowledge of quantitative methods and their practical applications.
• Proven experience of manipulating, reviewing, interpreting, and visualising large, complex datasets.
• Extensive experience of applying quantitative analytical techniques and statistical methodology to large, complex datasets and drawing actionable insights from complex data, quantitative information, and statistical outputs.
• Strong knowledge and experience of the practical applications of a range of statistical/quantitative analytical methods.
• Evidence of analysing large datasets to identify trends and using statistics to make forecasts and to provide projected figures.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further.  You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.

Our diversity is our strength -  and we welcome applications from all sections of the community.  After initial covering letters and CV sifts successful candidates may be invited to make a  full application.

Job Description

JOB TITLE: Director of Clubhouse Operations

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required

Role overview:

To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• Full responsibility for the Clubhouse, including employees, building management and all service users attending;
• People management of all within the clubhouse remit;
• Managing the maintenance of the premises;
• Responsible for all reporting in remit of the role;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within Clubhouse;
• Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
• Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
• Building and maintaining partnerships and links with external organisations to promote the service;
• Supporting the growth and development of the service by increasing income streams in place and developing new income;
• Promoting the service through in-house projects;
• Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
• Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of  staff (including sessional staff)  and volunteers;
• Ensuring that  operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of cyclical maintenance plans for the building;
• Sound risk management and acting as organisational safeguarding lead;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
• Being responsible for day to day management and member issues relating to Clubhouse area of operation.
• Responsible for management and planning of IT systems and equipment

Corporate:

• Representing Hillside Clubhouse and its work to external audiences and stakeholders
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Chief Executive in his/her absence;
2. To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.

1. Drafting business plans for areas of operational and organisational responsibilities;
2. Generating and contributing to fundraising and income generation plans;
3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
4. Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
• Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Being accountable for all aspects of your work and the work of your supervisees;
• Covering for other members of staff where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees;
• Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.

The postholder will be accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.

There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Person specification

Essential

• Experienced in and passionate about mental health services;
• Experience in managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
• Forward thinking and up-to-date with current practices in mental health;
• Confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Expertise and understanding of mental health models;
• Knowledge of health and safety legislation (including food hygiene);
• Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself); 
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business development skills (ideally in catering or retail);
• Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
• Experience of managing teams and task allocation;
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Sound knowledge of IT systems and planning infrastructure
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems (D)
• Experience of liaising with and reporting directly to commissioners (D)

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment 

Guide Dogs has an exciting opportunity for an experienced Veterinary professional to join us as a Chief Veterinary Officer (CVO).

As a world leader and largest breeder of working dogs in the world, the CVO helps people with sight loss to live the life they choose by developing and maintaining national veterinary standards of care for a total population of around 8000 dogs of all ages. This role ensures that the national dog care and welfare service is delivered efficiently, effectively, and ethically, and that our dogs, of all ages and in all roles, benefit from the latest and best developments in veterinary care, health, and welfare to maximise their overall wellbeing.

You will join other senior leaders by acting as the ‘voice and face’ of Guide Dogs in your areas of expertise in dog health and veterinary science whilst proactively raising our profile through representation in key professional events, networks, and the media.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

National travel as required on ad-hoc basis.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Appropriate Veterinary Medicine degree. 
• Recognised Management qualification.
• Membership of appropriate professional organisation.
• Solid and demonstrable experience as a practicing veterinary surgeon and previous experience in a supervisory role or as a principal of a vet clinic.
• Substantial track record of leadership at senior management level
• Experience with managing population health, infectious disease, and biosecurity protocols.
• Extensive current research based and operational knowledge of veterinary practice, health, and welfare.  Proven credibility to work with veterinary professionals. 

Desirable

• Post graduate degree in specialist veterinary science, health, or behaviour
• Understanding of charity governance.
• Experience of strategy implementation and leading organisational and cultural change initiatives.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

The Senior Content Editor helps people with sight loss to live the life they choose by ensuring Guide Dogs’ content promotes, protects and differentiates the organisations’ brand and drives public engagement.

The post-holder will create best-in-class content that can be used by the whole organisation and will build on our ability to tell stories and create content and case studies and messages that inspire, engage and move people to action, expanding it to an organisation-wide capability. The role also works with other content generating teams to ensure that they are connected and working towards a common purpose, reducing duplication of effort and creating on brand, on message collateral. They also work to improve the quality of our content by creating tools and processes that will enable teams to create content that is on brand, engaging and effective.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential
• Significant experience as a writer, editor, or content developer preferably with a background in marketing, journalism, communications and/or digital content production.
• Significant work experience with and in-depth understanding of developing creative multimedia content (stories, photography, video, etc.) that can effectively be used across platforms, for different purposes, for various audience groups in very different markets.
• Excellent written skills.
• Proven ability to advise, influence and negotiate.
• Proven ability to prioritise and manage many projects and tasks.

Desirable
• Experience of managing budgets.
• Experience of managing others.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

It is an exciting time to be part of the organisation and we’re looking for an enthusiastic individual who can help us develop further and overcome the challenges that lie ahead.

Over the last 18 months the organisation has gone through a significant period of change as we try to reduce our expenditure and increase our income to ensure the branch is sustainable for the future. The branch has no dedicated fundraising resource and has relied upon groups of local supporters to raise the money it requires to operate. The post holder will be required to develop and grow the branches existing fundraising activity in order to meet its fundraising target of £180,000 for 2021, with a view to grow this further in the future.

The Branch Fundraiser will be leading on all fundraising focussing primarily on:

• digital fundraising,
• individual giving,
• corporate sponsorship,
• events
• community fundraising.

There is a good foundation to build upon, but there will be plenty of opportunity to put your stamp on the work of a well-respected local charity. You'll be a key part of a small team so we're looking for an individual who's willing to work hard and excited to get involved. 

Beacon is committed to safeguarding children, young people, and adults.  This role is subject to satisfactory completion of an enhanced DBS check with Beacon Counselling

A new opportunity to work for Beacon Counselling

Employment status Employee

Pay 27 hours per week at £25,000 pro rata

Pension Automatic enrolment scheme with 3% employer contribution

Other benefits Staff counselling scheme, cycle to work scheme, retail discount scheme

Hours 27 hours per week

Holiday entitlement 23 days plus 8 bank holidays per year pro rata

Contract Permanent (subject to references, satisfactory DBS check, and probationary period)

This is a fantastic opportunity to be at the heart of a brand new youth service for Stockport that launches 1st June 2021.  This new service will change and influence mental health services for children and young people in and across the borough, and you will be a key to shaping how it develops and grows in the coming years.  Working closely with the Children's Services Manager and partner organizations, you will deliver the core part of the Early Help & Well-being Service in Stockport for children, young people and their families.

We are looking for an individual who has experience working with children and young people and a passion for improving their mental health, well-being and resilience. You will be comfortable communicating and presenting to a variety of audiences, and have experience facilitating group work with children and young people.

We are looking for someone who is motivated to succeed through working autonomously and with others, has high standards of work, and is passionate about seeing the best outcomes for children, young people and their families.

We are working to bring greater diversity in all areas of our workforce and are taking action to encourage applications from people of colour and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities, and are a Disability Confident employer.  We particularly want to encourage people from minority backgrounds to apply. If you are unsure about applying or have any questions then please contact us directly and we will be happy to have a conversation with you.

This is an ideal opportunity for someone looking to develop their career within the voluntary sector and who likes working in a busy and thriving environment.

To apply, please read all of the attached information and return the application form.

Application deadline:    Monday 26th April 10:00am                 

Interview day:Friday 30th April

In the current period of lockdown, we will only accept applications submitted electronically please complete and return the attached information. Interviews will be conducted either via video link or a COVID-secure face-to-face setting, so you will need to be available and able to take part in this.

Schools and Groups Digital Engagement Officer

£30,000 per annum

Wisley, Woking, Surrey GU23 6QB

(Home based initially and then based at RHS Garden Wisley, Surrey, or at our London office near Victoria with travel to Wisley at least twice a week).

We’re looking for a digital communications professional to join the RHS Schools and Groups team and manage our website content, social media channels and key digital communications such as our newsletters.

For more than 210 years the Royal Horticultural Society has been the force behind the nation’s gardening. Our charitable purpose is to inspire passion and excellence in the science, art and practice for horticulture. Our vision is to enrich everyone’s life through plants, and make the UK a greener and more beautiful place. As a charity, the RHS aims to inspire a wide range of audiences by demonstrating the wonders of gardening through all that we do including gardens and shows, in our publications and online, and through our work in the community.

Working closely with our Senior Communications Officer and Communications Officer, you will use our digital channels and platforms effectively to bring key initiatives to life, increase engagement with audiences, and help tell the stories of the people we work with through inspiring and unique ways.

We’re looking for someone with experience in creating exciting or innovative digital communications that have successfully increased engagement with audiences and who can manage multiple channels at once. The successful candidate will have experience in using insights and analytics to monitor engagement, help tailor content for different channels and develop future communications.

This exciting and dynamic role sits in our passionate Schools and Groups team and will manage the digital aspects of our work across three core areas:

• The RHS Campaign for School Gardening – our national school’s programme inspiring young people to grow
• Britain in Bloom – an amazing force of volunteers that clean and green our towns, cities and villages across the UK
• Our national Outreach Team – providing hands-on support to schools and groups so they can fully feel the amazing benefits of gardening.

The Royal Horticultural Society (RHS) is committed to being an inclusive employer and welcomes applicants from all backgrounds.

The RHS provides a number of great benefits for employees including:

• Free access to all RHS Gardens, Shows and Libraries
• Employee discounts including airport parking, hotels, retail and gym membership
• 25 days holiday (increasing 28 and 30 with service) and option to buy/sell
• Monthly Garden Magazine and access to Horticultural advice
• Sponsorship for External Studies

It’s never been more exciting time to join the Royal Horticultural Society. We are making a landmark £160 million investment in the future of horticulture over the next 10 years. This will allow us to bring the joy of gardening to millions more people and make some of the most significant and exciting changes in the history. Join us and be part of the history.

Closing date for applications is 21st April 2021.