Online support professional jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society.
Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Within our Debt Advice team, we help support a wide range of people to find a solution to their debt circumstances.
An opportunity to help people with their debt and money concerns, by launching your career into the third sector and joining our friendly advice team, where you will work in a fast paced, target driven environment, helping people across the country.
Purpose of the job:
As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.
You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.
Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Join Our Team!
Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!
Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About You
We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation.
This role is suited to an experienced HR Manager who:
- Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.
- Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.
- Can lead operational planning and budgeting.
- Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.
- Has a vision for how working practices and culture can develop for the better.
- Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.
- Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.
- Has experience of supporting and developing managers through change.
- Is CIPD qualified.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Juliette Robinson, Head of People.
Please submit a CV and supporting statement via email, outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 11 August 2025 at 9am
First round interviews will be taking place remotely on 21 and 22 August.
Second round interviews will take place in person at our Hatfield office on 28 August
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
The post holder will work closely with the Head of Education and Development to support the delivery of BASHH’s broad programme of education and training. They will be responsible for the day-to-day administration of the STI Foundation and will provide executive support for the STI Foundation Steering Group and BASHH’s Education Committee.
They will also support the BASHH membership function to ensure that BASHH meets the changing needs of our members and drives forward the agenda for better sexual health and HIV care for all.
Joining at an exciting time for BASHH, the post-holder will ensure the continued integrity and credibility of BASHH’s extensive education and training offering, playing a significant role in equipping our world-class genitourinary medicine workforce to build, adapt to and influence change at a national and global level.
The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
About WA-UK
The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon. WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region. WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.
WA-UK is governed by a Board of Trustees.
Job purpose: We are seeking a motivated, experienced Communications, Community Development and Support Officer to join a dynamic team to deliver WA-UK’s objectives.
The appointee will develop and manage WA-UK’s Communication & Community Development strategy in coordination with the Fundraising Officer, the Programmes Officer, and in partnership with Taawon. We’re looking for a team player who will devise communication strategies and produce content that informs and inspires multiple audiences including supporters, donors and other stakeholders. You will set outreach targets, play an integral role in advancing campaigns – off-line and on-line – to advance the objectives of the charity and actively manage the website. The post-holder will also provide administrative support and ensure the smooth running of the office
Duties & Key Responsibilities
Communications, outreach and community engagement
Guided by WA-UK’s objectives and strategic priorities and working in collaboration with its key partners:
· develop and lead on implementing WA-UK’s communication and community development strategy;
· produce content that informs and generates knowledge for the benefit of multiple audiences including supporters, donors and stakeholders; and utilise different mediums through which to disseminate that content;
· set outreach targets and grow and diversify the charity’s audience;
· devise and manage campaigns (offline and online) to advance WAUK’s objectives;
· regularly update website content (including quarterly e-news), WAUK Facebook page, X, Instagram profiles, LinkedIn;
· liaise with Taawon to coordinate messaging and appeals as and when necessary;
· maintain and update mailing lists;
· with the fundraising officer, promote the charity’s public profile (directly and indirectly) including through participation in multiple fora and with other stakeholders, charities, NGOs operating in the humanitarian space;
· promote opportunities for grassroots initiatives to engage with WA-UK.
Support and reporting
The appointee will:
· provide support to the programme officer and fundraising officer as and when needed
· provide the board with regular updates on the implementation of the communications and community engagement strategy
· contribute to the production of reports issued by and for the board including the annual report.
Administration
The appointee will be responsible for:
· basic book-keeping;
· monitoring and processing donations (digital and postal), responding to donors and updating databases;
· answering calls & inquiries including by email and post;
· general office admin tasks such as filing, maintaining office supplies.
Person Specification
Qualifications
We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical
thinking, problem-solving, and effective communication skills, demonstrated through relevant
qualifications or experience. You will be a team player who is proactive, driven and ambitious to excel with good attention to detail.
Essential experience
· a track record as a communications officer in the development sector.
· experience conducting research and drafting content on development related matters for a diverse audience.
· experience creating digital content – written and visual – for different purposes such as appeals and news items.
· a successful record of working in a team including with partners based overseas.
· proven ability in developing professional networks, partnerships, and external representation.
Essential knowledge and skills
• excellent team-working skills.
• excellent drafting skills and an ability to convey key messages clearly and concisely.
• excellent communication and reporting skills.
• advanced computer skills in MS Office, especially Excel and Word.
• attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.
• excellent numeracy skills.
Personal qualities and competencies
• strong interpersonal skills.
• be driven, proactive, focussed, and able to spot and create opportunities.
• strong organisation/planning skills and ability to plan and deliver against targets
• strong time management skills and ability to prioritise, multi-task and work under pressure.
• ability to deal with information confidentially and respond with sensitivity.
• ability to resolve differences and negotiate to accommodate difference.
· Arabic language skills
Personal attributes and other requirements
· ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.
· commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
· commitment to anti-discriminatory practice and equal opportunities.
· ability to apply awareness of diversity issues to all areas of work.
· able to work flexibly in emergencies and meet deadlines.
· a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.
· commitment to abide by organisational policies, codes of conduct and practices.
· commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.
The client requests no contact from agencies or media sales.
The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities. SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded.
If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!
What the job offers
This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need. You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity.
Who we are seeking
We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce. You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds. You will be willing to undertake occasional evening work for volunteer availability.
Job benefits:
-
Hybrid, flexible, supportive working arrangements with a small and friendly team.
-
25 days annual leave plus bank holidays (pro rata)
-
Occupational pension scheme
-
Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes
-
The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture.
-
The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow.
-
A collaborative work environment where your work directly supports SLT’s frontline services.
This post is subject to an Enhanced DBS check and two satisfactory references.
We are offering an initial 18 months’ contract for this post with intention to make permanent.
We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills. The more inclusive we are, the more we can achieve.
The client requests no contact from agencies or media sales.
The Diocesan Office supports the Bishop of Edinburgh in the delivery of the priorities of the Diocese. It is accountable for the management and delivery of a range of services for the Diocese, particularly mission and ministry, governance, finance, buildings and communications.
The new role of Diocesan Office Finance and Support Officer has been created to re-align the workflows of the office and increase the efficiency of the small administrative team. There is a friendly culture of sharing and collaboration amongst the staff, along with the diocese’s commitment to both personal and professional development for all staff.
The work includes bookkeeping, making payments, database entry, IT and facilities (we use an IT support company).
The Diocesan Office supports the Bishop of Edinburgh in the delivery of a range of services incl. mission, ministry, governance, finance and comms.
The client requests no contact from agencies or media sales.
Early Literacy Interventionist (Birmingham)
Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills?
38% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children.
This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.
You will conduct initial baseline assessments and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a part-time role, based in a primary school in Birmingham.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Please apply by sending a CV and covering letter (of no more than one page) outlining why you’re the right person for this role and how you meet the Required skills & experience section of the job description.
Closing date for applications: Sunday 13th July at 9pm
Interview date: Wednesday 16th July
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.
As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.
The role
As our Community and Volunteering Fundraiser, you’ll take the lead on growing our community fundraising income within a defined region. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.
You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.
Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.
About you
You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life.
Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.
We’re also recruiting for:
Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission.
Philanthropy Manager – to develop and grow income through major donor and trust relationships.
Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
Information
Location: Home – you must live in the Midlands or South of England
Closing date: 25 July 2025
Interview dates: 13 August 2025
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Are you looking for a role where you can shape and grow the work we do?
Then could you be UK100’s new Membership Projects Officer!
We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.
One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role.
If you have experience in event management and copy writing in the value-led sector, we want to hear from you!
What we offer
You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks).
About us
UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.
See full details in the attached job pack.
The client requests no contact from agencies or media sales.
Join Samaritans as a Volunteer Experience Advisor
Are you passionate about creating meaningful volunteer experiences? Do you have experience of volunteer management and are available to start soon?
Samaritans is looking for a dedicated Volunteer Experience Advisor with experience managing volunteers to join our dynamic team and help shape the future of volunteering across our network.
About the Role
Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteer leaders in recruiting, engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.
Key Responsibilities:
- Alongside a team of Volunteer Experience Advisors, act as the first point of contact for branch, region and nation queries to the team
- Lead the in provision of expert advice and support to branches and regions in response to matters relating to the recruitment, engagement, management, and support of volunteers.
- Oversee Samaritans complaints, concerns and mediation processes, ensuring a supportive, robust and fair system for managing issues across the volunteer network, including timely resolution.
Skills and Experience
- Excellent knowledge and experience of volunteering management and good practice.
- Experience of providing advice, training or support on volunteering matters.
- Experience and understanding of organisational risk and safeguarding relating to the involvement of volunteers.
- Knowledge of principles of natural justice and complaints management good practice.
- Ability to digest complex information, producing analysis and meaningful conclusions.
- Project support experience.
- Report writing and presentation skills.
- Experience in prioritising workloads and working to deadlines with speed and accuracy.
Why Join Us?
At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please visit our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and a one-page cover letter, outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July.
*English below*
Rydym yn chwilio am Gynorthwyydd Digwyddiadau brwdfrydig ac effeithlon i ymuno â'n sefydliad croesawgar sy'n parhau i dyfu. Dyma gyfle cyffrous i gefnogi gwaith i gynnal amrywiaeth eang o digwyddiadau (ar-lein ac yn y cnawd) i randdeiliaid ar draws bywyd gwleidyddol, cyhoeddus ac academaidd Cymru. Mae'r rôl hefyd yn cynnwys cefnogi cyfathrebu, cyfarfodydd a meysydd eraill oddi mewn i LSW wrth iddynt ddatblygu. Gan hynny, mae'n cynnig profiad cynhwysfawr gwych i rywun sydd eisiau datblygu eu gyrfa.
Mae'r rôl hyblyg ac amser llawn hon yn cael ei chynnig am gyfnod penodol o flwyddyn, a bydd yn rhoi cymorth hanfodol i'n tîm bach a chyfeillgar - gan ein galluogi i gyflawni ein strategaeth pum mlynedd er budd Cymru. Rydym yn chwilio am rywun sy'n hyblyg, yn gefnogol ac yn drefnus. Ar gyfer rôl lefel Cynorthwyydd nid ydym yn disgwyl ichi fod wedi cael llawer o brofiad gwaith blaenorol. Er hynny, rydym yn chwilio am rywun hunanysgogol â pharodrwydd i ddysgu, ac mae agwedd ragweithiol at helpu eraill a chanfod atebion yn hanfodol.
Sefydliad dwyieithog yw LSW sy'n cefnogi siaradwyr a dysgwyr Cymraeg gweithredol ar bob lefel. Nid yw'n ofynnol bod yn rhugl yn y Gymraeg ar gyfer y swydd hon, ond mae'r gallu i gyfathrebu yn Gymraeg yn ddymunol, a pharodrwydd i ddysgu yn hanfodol.
Ynglŷn â'r rôl
Rheolir y rôl gan y Pennaeth Polisi Cyhoeddus, ac fe'i dyluniwyd i weithio ar draws ein tîm bach, gan gefnogi rheolaeth ar amrywiaeth eang o ddigwyddiadau (ar-lein ac yn y cnawd) yn ogystal â rhoi cymorth ar gyfer cyfathrebu, cyfarfodydd ac agweddau eraill wrth iddynt ddatblygu.
Rydym yn trefnu ac yn cynnal amrywiaeth eang o ddigwyddiadau, o ddarlithoedd cyhoeddus mawr i ddigwyddiadau rhwydweithio bach, ciniawau yn y cnawd i seminarau a chyfarfodydd ar-lein. Mae rhai o'r rhain yn ddigwyddiadau blynyddol sefydledig ac eraill yn digwyddiadau untro. Yn y digwyddiadau a'r cyfarfodydd hyn, byddwn yn croesawu rhanddeiliaid o bob rhan o'r byd gwleidyddol a chyhoeddus yng Nghymru. Byddwn hefyd yn cynnwys ac yn ymgysylltu â'r 700 a mwy o Gymrodyr sydd gennym sy'n cynrychioli rhagoriaeth ar draws y byd academaidd a thu hwnt.
Prif ffocws y rôl hon fydd digwyddiadau'n gysylltiedig â Blaenoriaeth Strategol 1 LSW: “Cyfrannu at ddatrysiadau polisi pwysig drwy roi cyngor annibynnol a hwyluso cyfnewid gwybodaeth”. Mae'r digwyddiadau hyn fel arfer yn ymwneud ag un o'r pum pwnc canlynol:
1. Hwyluso darparu tystiolaeth ac arbenigedd i lywio polisi cyhoeddus, gan gynnwys y canlynol fel rhanddeiliaid: Llywodraeth Cymru, Y Senedd, Swyddfa Gymreig Llywodraeth y DU, a Phwyllgor Materion Cymreig San Steffan.
2. Cynnal trafodaethau ar faterion polisi sy'n effeithio ar y sectorau ymchwil ac arloesi, fel Ecwiti, Amrywiaeth ac Arloesi, y diwylliant ymchwil, cyllid, ymchwil agored, ac ymgysylltu â dinasyddion.
3. Eiriol dros bwysigrwydd pob math o ymchwil, arloesi a gwybodaeth oddi mewn i Gymru ac er budd Cymru.
4. Cefnogi ac eiriol dros Astudiaethau Cymru, h.y. ymchwil ynglŷn â Chymru.
5. Ymgysylltu rhyngwladol i godi proffil Cymru ymhlith rhanddeiliaid gwyddoniaeth ac ymchwil yn rhyngwladol, a rhoi llais i Gymru mewn sgyrsiau allweddol mewn gwyddoniaeth ac ymchwil fyd-eang. (Mae'r rhan fwyaf o'r gwaith cyfredol yn yr Alban ac Iwerddon, gydag ymgysylltiad cynyddol ag Ewrop)
Byddwch hefyd yn rhoi cymorth ar draws y tîm - gan gynnwys i'r Prif Weithredwr, y Llywydd, y Pennaeth Ecwiti ac Ymgysylltu, y Swyddog Cyfathrebu, a'r Swyddog Digwyddiadau a Gwobrau os bydd angen cymorth arnynt ar gyfer cyfarfodydd, digwyddiadau a chyfathrebu. Byddwch yn gweithio gyda gwahanol aelodau o'r tîm yn dibynnu ar y digwyddiad neu'r gweithgaredd neilltuol, felly byddwch yn rheoli eich amser eich hun - gyda chefnogaeth eich rheolwr llinell.
*********************************************************
We are seeking a motivated and efficient Events Assistant to join our growing and welcoming organisation. This is an exciting opportunity to support the delivery of a wide range of events (online and in person) for stakeholders across Wales’ political, public and academic life. The role also includes support for communications, meetings and other areas within LSW as they develop. As such, it offers a great all-round experience for someone looking to develop their career.
This flexible, full-time role is fixed term for one year and will provide essential support to our small and friendly team – enabling us to deliver our ambitious five-year strategy to benefit Wales. We are looking for someone who is adaptable, supportive and organised. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.
LSW is a bilingual organisation that supports active Welsh speakers and learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable, and a willingness to learn is essential.
About the role
Managed by the Head of Public Policy, this is a role which is designed to work across our small team, supporting the management of a wide range of events (online and in person) as well as providing some support for communications, meetings and other areas as they develop.
We organise and host a wide variety of events from large public lectures to small networking events, in-person dinners to online seminars and meetings. Some of these are established annual events and some are one-off. At these events and meetings, we host stakeholders from across Welsh political and public spheres as well as engaging and involving our 700+ Fellows who represent excellence across academia and beyond.
This role will focus primarily on events relating to LSW’s Strategic Priority 1: “Contribute to major policy solutions by providing independent advice and facilitating knowledge exchange”. These events typically relate to one of the following five topics:
1. Facilitating the provision of evidence and expertise to inform public policy, with stakeholders including Welsh Government, the Senedd, the UK Government Wales Office, and the Westminster Welsh Affairs Committee.
2. Convening discussions on policy matters impacting research and innovation sectors, such as EDI, research culture, funding, open research, and civic engagement.
3. Advocating for the importance of all research, innovation, and knowledge in and for Wales.
4. Supporting and advocating for Wales Studies, i.e. research about Wales.
5. International engagement to raise Wales’s profile among science and research stakeholders internationally, and give Wales a voice in key conversations in the global science and research world. (Most current work is in Scotland and Ireland, with increasing European engagement)
You will also provide support across the team – including for the CEO, President, Head of Equity and Engagement, Communications Officer, and Events and Awards Officer where they require assistance with meetings, events and communications. You will be working with different members of the team depending on the particular event or activity so you will manage your own time – with support from your line manager.
The client requests no contact from agencies or media sales.
About the role
Northern Ireland has an amazingly rich heritage of church and chapel buildings that we want to see well maintained, valued and in use. We’re looking for a Support Officer – based in Northern Ireland – who can help us to complete the delivery of our pioneering The National Lottery Heritage Fund project. This role will support churches of all denominations with maintenance and tourism advice, training and events and be a key contact for churches looking for heritage support in Northern Ireland.
This is a fixed-term role until the end of April 2026, with the possibility of an extension. The role is full-time (35 hours per week); part-time will be considered for the right candidate. You will be home-based in Northern Ireland, with occasional travel to London.
About the National Churches Trust
As an integral part of the UK’s heritage, we want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations with the challenges and opportunities they face. Our vision is to see open churches thriving at the heart of their communities.
Our mission
- We Speak Up: churches are valued and supported
- We Build Up: churches are well maintained, adaptable and in good repair
- We Open Up: churches are sustainable, open and welcoming support
Our values
- Being straightforward in responding to others’ needs
- Providing support that makes a difference
- Joining forces to achieve greater impact
- Driving change that brings our vision closer
You can find out more about our pioneering Treasure Ireland project on our website.
To find out more about the role and apply, please visit our website via the Apply button.
Closing date: Midnight on Tuesday, 15 July 2025.
Interview dates: Monday, 11 / Tuesday, 12 / Wednesday, 13 August 2025, in person in Northern Ireland (date and venue TBC).
Reports to: Senior Policy and Public Affairs Manager
Location: Hybrid – remote working allowed with regular office visits required to Black Bull Yard, 24-28 Hatton Wall, London EC1N
PLEASE NOTE: **Applications without a Cover letter will not be considered**
We are expecting a high volume of applications for this role and we will not be able to respond immediately to all applicants. We will contact candidates who we are considering for interview directly.
Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games. Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more.
With a challenging and varied political environment and a Government prioritising the growth of creative industries as part of its mission there are opportunities as well as challenges for the sector to navigate including online safety, consumer protection and the positive impact of play, the use of AI and long term skills and training challenges . We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members.
Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis.
About you
This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment. With a passion for video games, this role is suited for an individual and who wants to build their career through developing their knowledge of policy making, engagement and campaigns at a trade body with a national profile. Through this role you will be able to take on new discrete projects within the Ukie team, which will serve as a platform for your growth and development.
Ideally you will bring:
-
The ability to work accurately with a good eye for detail
-
The ability to manage multiple projects, meet deadlines and competing priorities
-
The ability to work with a range of internal and external stakeholders with varied priorities
-
A willingness to learn and develop specialist policy knowledge and an understanding of how public policy changes and regulation affect the video games sector
-
Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders
-
Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members
-
A proactive and flexible attitude with the ability and drive to work independently and take the initiative
-
An ambition to work in a small team and progressively take on responsibility with engagements and tasks as part of managed development.
What you can expect from us
-
A supportive team environment
-
A structured development plan with training and professional opportunities
-
A collaborative working environment with exposure to innovative businesses and professionals
-
Generous annual leave with additional long service entitlements
-
A flexible working environment with paid time off for volunteering
-
Pension and Private Healthcare upon completion of probation
-
Early finish on Friday’s and lots of opportunities to play video games!
What you’ll be doing
The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through:
-
Monitoring policy changes and providing in-depth analysis, research, and reports for internal stakeholders.
-
Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups.
-
Support the Senior Policy Manager in research and drafting for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues.
-
Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield.
-
Assisting the policy and research teams with major public affairs projects and campaigns according to the Ukie’s internal strategy and drawing on Ukie’s internal data and external partners where appropriate.
-
Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week.
-
Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions.
-
Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking joint responsibility for liaising with its members.
-
Draft external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary.
-
Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders.
Relationship Management
-
Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies.
-
Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups.
-
Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices.
-
Support the Head of Policy and Chief Executive in any external engagements.
-
Support the policy team and wider Senior Management team with other reasonable tasks as required.
Qualifications and experience required for this role: Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy or government affairs facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate and will be part of a structured development plan.
Hours of Work:
-
Monday to Friday – 9.00am to 5.30pm
-
Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires.
This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs.
There is also the expectation that you will be flexible and willing to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate.
The client requests no contact from agencies or media sales.