Online Training Development Manager Jobs in Bristol, City Of Bristol

Are you a strategic, passionate, and experienced leader with a big heart for the older generations? If so, you could be the person we are looking for to lead Embracing Age.

Introduction

We live in a world that is ageing, and with that come opportunities and challenges.  At Embracing Age we want to harness those opportunities and respond to the challenges. We’re motivated by the heart of God towards the older generations, particularly those no longer able to live independently, and needing to draw on care and support. 

If you’re motivated by a similar heart and that message resonates, then perhaps you are the person to take Embracing Age forward in this next season. It’s an exciting time, we’re a growing charity with an amazing staff team and trustee board.
 

About Us

Embracing Age is a Christian charity working towards a world where older people are valued, connected and full of hope. We do this by befriending care home residents, supporting informal carers and equipping churches in their work amongst older people. Care home residents are twice as likely to feel severely lonely than older people living at home and we want to embrace them with God's love.

About the Role

The CEO will provide leadership to Embracing Age and to be responsible for the management and administration of the charity, in partnership with and reporting to the trustees. You'll lead, inspire and motivate staff and volunteers, whilst upholding and developing the Christian ethos, vision, mission and values of Embracing Age, along with the strategic objectives and priorities.

About You

You’ll be a strategic, passionate person with a big heart for the older generations and a desire to mobilise churches and communities in coming alongside them. You’ll be a friendly, confident individual with good communication and organisational skills who is looking for a part time flexible role. 

How to Apply

If you are interested in applying for this role, please read through the recruitment pack and send your CV and a covering letter of no more than two sides, outlining your interest in and suitability for the role.

Your application should include a brief description of your faith journey and Church involvement and the details of two referees, one being a Church leader and the second a professional referee.

If you would like an informal chat about the role please get in touch

Closing date 8th June 2024

Pathway specialist - Property (Tutor)

Do you have a conveyancing legal background with an interest in Tutoring students?

We have a permanent opportunity for a conveyancing legal professional to join a Law School on a permanent basis, for 2-3 days a week (across Mon - Thurs). This role is fully remote as learners are online, but there would be a requirement to attend in-person meetings in Bedford, up to 6 times per year.

Key duties:

• Manage caseload of learners: onboard, assess skills, and create development plans.
• Deliver group and 1:1 teaching sessions at all levels in designated areas of specialism via webinar, checking and supporting learning and the practical application of skills
• Assessing learners' formative work according to mark schemes, providing detailed feedback on all areas of strength and identifying areas for development
• Supporting learners by conference call, email or online forum
• Ensure learner safety and well-being, report any concerns.
• Monitor learner engagement and progress, raise concerns as needed.
• Conduct progress reviews, set objectives, and adapt plans accordingly.
• Assist learners with assessments and provide additional support when necessary.
• Provide feedback on learner experience and contribute to quality improvement.
• Participate in standardisation processes and staff development.
• Contribute to improving learning resources and stay updated in relevant subject areas.
• Collaborate with Business Development Team for progression opportunities.

Essential experience:

• CILEX graduate/Law degree or equivalent.
• Significant experience in designated practice area (property).
• Some experience of delivery/training, this could include in-house training of colleagues.

Skills and Attributes required:

• Passionate about helping learners build the requisite skills to succeed in law, with the ability to inspire and motivate others.
• Able to build and maintain effective working relationships with a variety of
• Effective communicator with the ability to listen well and respond to the needs of
• Skilled at providing feedback, using tact and
• Committed to promoting the welfare of
• Able to empathise with learners of all ages and from a variety of backgrounds.
• A reflective practitioner who is able to use feedback to make positive
• Credible with learners and
• Confident, resilient and effective decision maker with the ability to work

Please note that this role is subject to an enhanced DBS check.

Application process:

Client is keen to interview so please apply with your CV immediately.

Due to the volume of CVs we receive, we unfortunately can't reply to every application. If you haven't heard back from us within 3 working days, then unfortunately, your CV hasn't been shortlisted on this occasion.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The role will be based in our Resources, Systems and Culture Team and will take charge of the day-to-day financial activities for the UK as well as administrative support to other members of this global team.

Whilst primarily a finance role you will also have opportunities to provide administrative support across a range of business functions, including HR and IT. You will be line managed by the Finance and Systems Manager and will also work closely with the HR Manager, both of whom work in the UK (partly from our Frome office and partly from home). This is a great opportunity for someone who has some finance admin experience to build on this as well as gain experience of other related business functions in an international charity.

Salary: £28,282 per annum. Please see our Global Salary Scales for more information. This role will be paid at the rate for Grade C in these scales. 

Location: UK - office based (Frome, Somerset) or remote working (in the UK) or a combination. Applicants must already have an unrestricted right to work in the UK

Reports to: Finance & Systems Manager (based in the UK)

Contract: Full-time, permanent (though we are open to considering applications from those who want to work on a part-time or job-share basis)

As an organisation that works with disability activists in Africa and Asia we are clear that lived experience of disability is hugely important to our mission. Priority for this role will be given to disabled people.  We want to see you at your best and so please let us know if there are any adjustments at all that we can make to the recruitment process to ensure that it works for you. We are also committed to ensuring that we continue to review and make adjustments throughout your employment with ADD.  

Key Responsibilities

You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.

Finance

Taking charge of day-to-day financial activities and administration:

· Processing invoices and staff expenses for authorisation and payment

· Dealing with supplier queries

· Managing weekly payment run process

· Processing credit card expenses

· Recording all income and expenditure in QuickBooks

· Maintaining all supporting documents for any transactions posted onto QuickBooks

· Reconciling bank and credit card statements

· Assisting with month end procedures including balance sheet reconciliations

· Processing donations arriving in post

· Other finance administration tasks as necessary

General Administration

Take responsibility for providing efficient and effective administrative support across a range of business functions, including HR and IT. For example:

· Managing and maintaining business related systems, for example our online HR system and SharePoint

· Using templates to prepare standard paperwork

· Recruitment, new joiner and training administration

· Arranging meetings and notetaking

Person specification

This is primarily a finance role so the successful candidate will need to have experience of finance administration and basic bookkeeping. Experience of other areas, such as HR or IT, is not essential as training will be given. You will have excellent time management skills and the ability to prioritise a busy workload and work both independently and collaboratively across a diverse international team.

· Experience of finance administration

· Experience of basic book-keeping

· Experience using financial software, for example Quickbooks or similar

· Proficient with using Microsoft 365 (or transferable skills in similar packages)

· Strong written and verbal communication skills

· Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload. 

· Able to build relationships with a variety of people, including suppliers, donors and staff

· Ability to work effectively with colleagues globally across cultural differences

· Commitment to the Social Model of Disability and a rights-based approach to development. 

Head of Commercial Services

Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent 
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day) 
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings) 

Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.

For full job description, person specification and details, download the candidate pack.

About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission. 

Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.

Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.

You can read our Equity, Diversity and Inclusion statement on our website.

We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.

For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.

The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.

We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.

We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.

This post is part time (17.5 hours per week) and will be based in the North of England, Liverpool, Leeds, Manchester etc.

PERSON SPECIFICATION

You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:

• An understanding or strong interest in health & wellbeing for older people

• Experience of working with older people either in a paid or voluntary capacity

• Understanding of and empathy with the issues affecting older people and barriers they experience

• Knowledge of health/sport/culture and other general services for older people in Britain

• Ability to build strong relationships with other stakeholders including public health bodies/charities

• Strong administrative and I.T skills

• Strong verbal and written communication skills

• Strong organisational skills/ability to manage own time effectively

• Unwavering commitment to equality & fairness

• Willingness and ability to work flexibly

• A proactive approach to the personal development of oneself and others

• A ‘Hands on’ approach to coordination and practical tasks as required

• A right to work in the UK

We’re an award-winning charity that runs local learning centres in the heart of communities where the young
people we support live. Our centres provide an innovative education programme which includes practical learning
support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is
to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each 
year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to 
scale-up our provision further over the coming years.

We are looking for a high-calibre candidate to take up a fixed-term, maternity cover role as Centre Leader at our
IntoUniversity centre in Weston-super-Mare. You will have responsibility for running your IntoUniversity centre, including
managing your team, planning and delivering the programme, liaising with external stakeholders and meeting
IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children
and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young
people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be,and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social  backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. 

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract:
Full-time, fixed-term until April 2025

Start date:
As soon as possible, to be agreed with the candidate.

Working Hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend &
unsocial hours will be required)

Salary:
£33,800 per annum. This will rise to £35,500 from 1st September 2024.

Location:
IntoUniversity Weston-super-Mare
The Information Station
St Andrew's Parade
Weston-super-Mare
BS23 3SS

Annual Leave:
33 days (inc bank & public holidays)
+ additional 2 closure days in December
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff Benefits:
– Employer pension contributions of 6% (and up to 8% after
two years)
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across
the year
– Interest-free new starter loans of up to £1,000
– Year round ‘early finish’ Fridays at 4.30pm
– Summer working hours
– Cycle to Work Scheme
– Corporate eyecare scheme

Who we are:

The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.

We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!

Who we are looking for:

A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.

Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.

This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 

This role will also deliver general administration and data processing as required. 

To view the job description, please click here.

Where you will be working:

Home based, with occasional travel when required.

How to apply:

• To apply for this role please click the Apply button below
• When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP

The Governance and Compliance Lead will be a key member of the organisation's senior management team, responsible for providing strategic advice and support to the Trust Board and the Chief Executive on governance matters, legal compliance, and risk management. This role will involve leading the development, implementation, and monitoring of organisation-wide policies, systems, and processes, including those related to human resources. The Governance and Compliance Lead will also support the Chief Executive with risk management policy and reporting.

We're seeking a candidate who possesses:

• Excellent organisational skills and attention to detail.
• Strong interpersonal skills to connect with various stakeholders.
• Confidence to provide advice at a senior level.
• Proficiency in planning, analysis, and evaluation.
• Ability to manage workload effectively, in consultation with the Chief Executive.
• A flexible, positive, and solution-focused attitude.
• Understanding of organizational governance principles.
• Familiarity with trust boards/governing bodies and their operations.
• Confident and proficient in Microsoft 365 (Excel, Word, Outlook, SharePoint, etc.), with a willingness to learn other applications as needed.
• Awareness of safeguarding concerns for organisations working with children and young people.
• All candidates must provide a DBS certificate (or undertake a check on appointment) and be part of the update service.

We are currently seeking an enthusiastic Press and Campaigns Officer to raise the profile of Carers First, building our brand awareness and engagement levels to reach new carers. The successful candidate will also help to raise awareness of the issues affecting carers and be responsible for our press and media activity, helping us to secure national and local coverage. 
You will work to increase the charity’s local presence improving visibility and helping to increase engagement with Carers First across all the areas in which we work, supporting with the development and delivery of our campaigns and projects.
To be successful you will require 1-2 years of experience in a public relations or communications position, ideally within the charity or public sectors, excellent IT skills including ability to use Microsoft Office suite, along with superb organisational skills with a proven ability to prioritise work to meet deadlines and show attention to detail.
In return you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to peoples’ lives. We offer training and development to help you grow your career, a good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme and a Benenden Healthcare package. 
If you are interested in becoming part of the team and have the skills and experience that we are looking for and are passionate about making a real difference, then please read the Job Description and Person Specification. 
Appointments are subject to Carers First receiving suitable references and an appropriate disclosure from the Disclosure and Barring Service.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.  Carers First is an Equal Opportunities Employer

Location: Home or office (Scunthorpe, North Lincolnshire) working available. This role is available fully remotely.

Hours of work: This role is offered between 15 and 36.25 hours per week. This will be discussed with candidates at the interview.

Contract: This is a temporary position. Because of the uncertainty of the availability of funding, the Company cannot at this stage confirm exactly how long this will be for and cannot guarantee you any minimum or maximum period of employment.

*Candidates should be able to start as soon as possible and no later than 29 May 2024

About the role

The Welfare Scheme Assessor will be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done.

You’ll be an important and valued member of the team and, with the support of North Lincolnshire Citizens Advice, will be responsible for ensuring client focused outcomes are met in a pressurised environment.

You’ll be the first point of contact for residents applying for support from the welfare assistance scheme. You’ll offer applicants a holistic assessment designed to maximise household income, reduce expenditure and build greater financial wellbeing.

You’ll enable people to move as quickly as possible to problem resolution and to manage their essential needs so they are less likely to fall into debt and manage cost of living increases.

You’ll be responsible for making decisions on applications for financially based welfare support and will administer funds to households who would otherwise struggle to buy food or pay essential utility bills or meet other essential living costs.

You’ll enable people to take control of their financial wellbeing and signpost them to local statutory services and community groups that provide practical, social and emotional support. 

What we offer our staff

We provide an employee assistance scheme managed by LifeWorks. Benefits include:

• 24/7 - 365 telephone helpline
• LifeWorks online support website
• LifeWorks app
• 6 sessions of face to face counselling per issue – unlimited issues per annum
• Employee legal helpline
• Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
• Childcare and eldercare matching service
• Savings on everyday purchases and life events
• Access for family members and dependants – excluding counselling and legal advice

Annual leave: Annual leave is 25 days from 1st January to 31st December, plus 8 bank holidays. We offer additional long service leave of 5 days after 4 years of employment

How to apply:

The recruitment process and how to apply You should submit:

1. A CV no longer than two pages
2. Cover letter detailing how your skills and experience will help you in the role. 

Applicants will be assessed and interviews offered on a rolling basis. 

• Location: Black Country, Birmingham, London or Bristol 

• Permanent contract 

• Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)  

• £22,916 - £26,583 (+£1,833 London Weighting) paid over 12 months 

• Start Date: Monday 2nd September 

A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.   

As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.  

Key Responsibilities: 

• Programme delivery and facilitating work with young people 

• Programme management and logistics 

• Stakeholder management  

• Impact management  

Essential Experience, Knowledge and Competencies: 

• Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them 

• Experience of project management – highly organised, with the ability to manage your own time to meet deadlines 

• Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication 

• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture 

Desirable Experience, Knowledge and Competencies: 

• Experience of data handling – collecting and recording data in a timely manner using an online CRM system 

• Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap 

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.  

To apply you must please read the application pack and apply online. 

Deadline - Midnight Friday 31st May 

Please note: 

-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time. 

We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful. 

- We will be interviewing as we go along, so early applicants are encouraged. 

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application. 

Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.

The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.

We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.

What We Offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.

As a TEIO, you will;

• answer incoming calls, speaking to those affected by crime & manage a caseload
• make outgoing calls, assess needs and risks and action plan with callers
• work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
• liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
• work with the wider team to ensure an effective, trauma informed service is given to those affected by crime

You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.

You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.