Operation Administrator Jobs

Are you passionate about using your professional financial skills and experience to create meaningful impact with marginalised communities? Are you ready to bring your initiative to contribute to the growth of a small, dynamic charity, whilst also learning and growing professionally too?

We are looking for an experienced Finance manager to join our passionate and dynamic team at an exciting time for the organisation.

We strongly encourage applications from Gypsy, Roma, and Traveller people. 

Who we are

London Gypsies and Travellers (LGT) is an organisation which challenges social exclusion and discrimination, working for change in partnership with Gypsies and Travellers. We work with families across London Boroughs, living on council caravan sites, roadside camps, with those living in bricks and mortar housing, and those experiencing homelessness. We work together with Gypsies and Travellers to build the capacity of individuals and their communities to influence the decisions that affect their lives through our front-line support services, growing youth mentoring programme, community development projects, campaigns and policy work. We are a small, committed and collaborative team (currently 10 staff members), embarking on an exciting period of growth and innovation in our work.

Our organisational values are important to us in the way we deliver our mission: Collaborative, Supportive, Passionate, Campaigning, Representative, and Rooted in the Community.

For more information please visit our website. 

Job purpose

This role is pivotal in ensuring the financial sustainability and integrity of LGT, developing resilient foundations for our front-line services, community development, policy and campaigns work to grow in scale and impact.

Working closely with the CEO, Project and Team Leads, you’ll lead all aspects of financial management from budgeting, accounting and compliance, financial management of grants, to reporting to the Finance Committee to support the Board of Trustees and leadership with financial planning and decision making. Finance is the core of the role, however you’ll also use your data management and organisation skills to help us maintain and develop our workflow and data management systems and processes, and oversee other core operational functions delivered by our Business Operations Administrator.

We are a small, collaborative and committed team, with ambitious plans to grow the impact of our work and to diversify and grow our income in the coming years. As a newly created role, sitting within our senior leadership team and reporting to the CEO, there’s huge scope to contribute your experience and ideas to the strategic and operational development of the organisation - and invest in your own professional development too. There is some flexibility in both how the role is fulfilled, and the level of essential and desirable skills, knowledge and experience set out in the role description so please do get in touch if you are wondering if this is the role for you.

How to apply

Please submit a CV and a cover letter with concise answers to these questions:

1. Please outline the skills, knowledge and experience you will bring to the role as described in the role description?

2. Why would you like to work with London Gypsies and Travellers?

Applications without a cover letter may not be considered.

Closing Date for Job applications: Sunday 21 April 2024

Date for interviews: Thursday 2 May

Are you interested, or wondering if this is the role for you? If you would like to talk to us about our organisation’s work or chat informally about the role, please get in touch using the info email address on our website. 

Role responsibilities

1. Financial leadership: Strategic finance leadership including financial modelling, meeting reserves targets, contributing to long term funding strategy, income diversification and risk management.

2. Budget management: Lead timely and detailed budget setting, monitoring and reporting across the organisation including management accounts.

3. Finance systems: Manage and develop the end-to-end finance system including day to day bookkeeping processes for the organisation, keeping track of income and outgoings, reconciliations and maintaining efficient systems and processes.

4. Banking and payments: Supervise outsourced payroll and pensions provider, administer internal payments processing and maintain all relevant banking administration and other relevant online accounts.

5. Grant management: Lead financial reporting for multiple grants, keeping track of deadlines, delegating tasks and preparing budgets for new grant and commissioning opportunities.

6. Compliance: Ensure appropriately robust financial controls, including compliance with Companies House, Charity Commission requirements, preparation and liaison for annual audits with our accountant.

7. Governance: Prepare budget and finance information for the Board of Trustees, also liaising with and servicing the Board Finance Committee.

8. Operations: Oversee a Business Operations Administrator fulfilling core operational functions including payroll, procurement, contracts with service providers and outsourced functions including IT.

9. Data and organisational systems: Play a leadership role championing efficient workflow management, reporting systems, and the continuous improvement of data capture, storage and analysis across the organisation.

10. Supervision and teamwork: Collaborate effectively with all colleagues, with frequent delegation, potential for supervision of line-reports, and support with occasional coaching on financial systems and requirements.

11. Learning and personal growth: Contribute to a supportive and courageous learning environment organisationally and commit to personal professional growth.

Knowledge, Skills, and Experience

Essential

1. Experience of working in a finance management role in a charity or social impact-driven context.

2. Ability to operate strategically, proactively flagging and acting on opportunities and risks for the organisation.

3. Experience of delivering and managing all core finance and accounting processes to support budgeting, reporting which supports sound financial management and decision making.

4. Experience of financial management for grants and restricted funds, including drafting project budgets and financial reporting.

5. Experience of identifying and implementing improvements to financial controls, processes and operational systems.

6. Experience of short and longer-term financial planning to support financial resilience building.

7. Good Excel skills to support full cost recovery and income diversification strategies.

8. Experience using database/CRM technologies to store and analyse data.

9. Excellent organisational skills with a demonstrable track record of managing competing priorities and meeting deadlines in a fast-paced environment.

10. Good written and oral communication skills with ability to communicate and present complex finance information in a clear and simple way to a range of stakeholders including funders, Trustees, to auditors and colleagues.

11. High levels of personal integrity and a commitment to equality and challenging discrimination.

12. Strong IT skills including advanced Excel knowledge and experience using Xero or similar accounting software.

13. A resilient attitude to work, embracing change and approaching challenges with positivity, creativity and perseverance.

14. Effective delegation skills to colleagues at all levels and external consultants.

15. Ability to work flexibly to respond to changing needs of Gypsy and Traveller communities and the organisation.

Desirable

16. A professional finance/accounting qualification e.g. ACA, ACCA, CIMA, AAT or qualified by experience.

17. Experience of lead responsibility for management accounting.

18. Familiarity with the requirements and processes for statutory bodies e.g. Companies House, Charity Commission and annual independent audit.

19. Knowledge of GDPR requirements and best practices in data management and protection.

20. Knowledge of VAT considerations and requirements for charities or small companies.

21. Line-management experience.

22. Knowledge of workflow management tools and processes.

NB: The role responsibilities and tasks are subject to review as the requirements of the organisation evolve and to support ongoing personal professional development of the post-holder. 

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have have forty three centres and extension projects across England and Scotland, with
ambitious plans to scale-up our provision further over the coming years. 

We are looking for a high-calibre candidate to take on the role of Regional Operations Manager for our centres in South West England, currently Bristol, Weston-super-Mare and Oxford on a 12 month fixed-term maternity cover contract. As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract

Full-time, fixed term until April 2025

Start date

As soon as possible, to be agreed directly with the candidate.

Working hours

Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30
Opportunity to work from home one day a week

Salary

£38,000 per annum (with pay review increase for 2024/2025 academic year)

Location

At one of IntoUniversity’s four current centres in the South West England cluster (Bristol East, Bristol South, Weston-super-Mare or Oxford) Regular travel to centres in the region required.

Annual leave

33 days (inc bank & public holidays) + additional 2 closure days in December and 1 in July + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employee Assistance Programme
• Life Assurance
• Staff in FOCUS – rewards, competitions and prizes across the year
• Interest-free new starter loans of up to £1,000
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours
• Cycle to Work Scheme
• Corporate eyecare scheme
• Employer pension contributions of 6%

Brain Tumour Research is looking for a Supporter Care Administrator to provide support, and to help our donors and supporters fundraise, in turn building connections to ensure a lifetime relationship between the charity and individual.

Supporter Care Administrator
Location: Head Office, Milton Keynes
Salary: Circa £23,000 per annum
Hours: Monday to Friday, Full Time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to a Employee Assistance Programme and option to join our healthcare scheme.

About the Role

This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.

As Supporter Care Administrator, you will be a key part of the thanking process, writing letters to donors and supporters as well as providing help with fundraising. The purpose of this is to build a lifetime relationship with our supporters, from start to finish and beyond.

About You

If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Do you have:

• Experience of working with members of the public and/or volunteers
• Excellent written and communication skills
• Experience working with Microsoft Office and a CRM database
• Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing Date: 28th April 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or looking for a career in: Administration, Support Care, Support Care Administrator, Supporter Care Assistant, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator.

No agencies please.

Willow Burn Hospice is currently seeking a Retail Operations Manager to join our dedicated retail team. We are an independent charity delivering palliative and end of life care services to adults and their families across Derwentside and County Durham.

The role of Retail Operations Manager has overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.

Job Purpose

• Overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.
• To promote the ideals of Willow Burn Hospice (WBH) and be a positive ambassador.
• Ensure all shop opening hours are covered and co-ordinating shop cover when the Managers and Deputy Managers are unable to organise cover for each other or volunteers.
• Contribute to the income generation targets of WBH to achieve maximum profit and sales targets through retail outlets.
• Work with the Head of Fundraising and Marketing on the development of retail portfolio including shops and merchandise.
• Ensure WBH’s policies and procedures are adhered to at all times

Contract: One year

3 months’ probation period

Hours: Part time (24 hours a week - there is some flexibility with hours and times)

Salary: £17,400 per annum (£29,000 (FTE))

Line Management:   N/A

Reporting to: Project Manager

Annual Leave: 5 weeks plus Bank Holidays (pro rata)

Introduction

Working in a friendly and supportive team, the Admin and Support Assistant will help to facilitate the day to day running of the Foodbank and will be the first point of contact for many visitors, referral agencies, local partners and donors. In this role you will make a real difference to both the people you serve and the staff members and volunteers you work alongside, ensuring a positive experience for all.

Lewisham Foodbank is run by Transform Network (www.transformnetwork.london), a partnership of local churches. We have the Trussell Trust franchise for the London Borough of Lewisham and are one of a network of 1500 Trussell Trust foodbanks across the UK. The foodbank, which has been operating since November 2012, is founded on Christian principles. Not every member of the team is a Christian, but we all subscribe to the same values and would expect the new team member will too. Our strong staff and volunteer teams work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

Purpose of the Post

This role will support the smooth running of all Lewisham Foodbank operations by providing effective and supportive communications to those who contact the main Foodbank phone line and inbox. The postholder will be based at the New Hope Centre office (353H Bromley Road, SE6 2RP) and will respond to enquiries in a timely manner with relevant information, or direct them to the relevant staff member. The candidate must have excellent interpersonal skills and will communicate well with other team members, clients and external organisations to troubleshoot when challenges arise, sometimes being required to provide information and support to people facing complex and distressing situations. The postholder will liaise and work closely with the rest of the team to ensure safeguarding procedures are followed and communication is in line with our policies and values.

Lewisham Foodbank works on a referral system and works with over 500 local organisations who refer people to our services. The postholder will be responsible for setting up new referral agencies on our system and sending out onboarding information and regular updates to these partners. They will also have responsibility for checking requests for home deliveries and coordinating the preparation and administration of these with a small group of delivery volunteers. This may occasionally require phoning clients and packing deliveries themselves if a volunteer has not been able to attend.

Main Duties & Responsibilities

● Respond promptly to enquiries on the main food bank phone and inbox from visitors, referrals organisations, donors and others.

● Either reply to enquiries or forward to the relevant member of staff.

● Sort emails into relevant folders and update records, when necessary, on the data collection system.

● Assess requests for deliveries and co-ordinate with delivery volunteer teams to prepare and deliver to a small group of clients’ homes.

● Liaise with referral agencies when more information or communication about deliveries is required.

● Keep the database updated with delivery requests.

● Set up new partners as referral agencies on the Data Collection System and send them all the relevant onboarding information.

● Contact referrers where clients have exceeded voucher limits and agree ongoing support in collaboration with the Project Manager.

● Create and send thank you certificates to donors at regular intervals.

● Support administrative volunteers to issue e-vouchers on behalf of job centres and other agencies that are not signed up as referrers.

● Deal with enquiries regarding Acts 435 grants and provide relevant information or signposting.

● Participate in relevant training courses and Food Network meetings.

● Keep up to date with local support and signposting information.

● Occasionally take minutes at meetings.

● Occasionally visit foodbank distribution centres and be prepared to step in to help at centres or the warehouse if there is an unexpected shortage of volunteers.

● To use online data systems and ensure all warehouse paperwork is stored securely in line with GDPR.

● To attend meetings as appropriate, including meetings which may include a time of prayer and reflection.

● To carry out other duties required by the post as agreed by the Project Manager.

● In agreement with the Project Manager, to pursue a personal programme of learning and development to enhance your skills and performance.

Person Specification

ESSENTIAL QUALITIES

● Be supportive of the goals, Christian ethos, values and vision of Lewisham Foodbank, including a belief in the importance of all people of different backgrounds working together and respecting and valuing each other’s contributions.

● Have a passion for working and supporting those with lived experience of poverty.

● Be a strong team player.

● Be self-motivated and able to carry out responsibilities with minimum supervision.

● Be an excellent communicator.

● Have a sense of humour.

● Be encouraging and resilient, with a strong positive attitude.

● Be a person of empathy, honesty and integrity.

● Have the ability to work well in a team and unsupervised.

● Be able to upskill quickly, make decisions and discern the best course of action in high pressure situations.

ESSENTIAL SKILLS, KNOWLEDGE & EXPERIENCE

● Established ability to plan, organise and prioritise tasks.

● Excellent communication skills - both written and oral.

● Confident with IT systems, including Microsoft Office and cloud file-sharing.

● Flexibility and proven ability to manage a number of tasks at any one time.

● Driving licence or ability to travel around the community.

● Ability to be flexible and proactive to resolve problems and challenging situations when they arise.

DESIRABLE QUALITIES, SKILLS, KNOWLEDGE AND EXPERIENCE

● An awareness of poverty and its wider impact.

● Ability and experience of working with people experiencing poverty and food insecurity.

● A good knowledge and understanding of safeguarding adults and children, although training will be provided.

● An understanding of the welfare system.

● Experience of working or volunteering in an organisation that deploys volunteers.

April 2024

The Upper Norwood Library Hub (UNLH) provides lifelong learning & opportunity for local communities & design inclusive spaces for learning, wellbeing & the arts that support local communities & protect & sustain libraries. UNLH sits on the cusp of 5 London Boroughs (Croydon, Lambeth, Bromley, Southwark & Lewisham). Our professional library service is delivered by Lambeth Council, co-funded by Croydon Council; working in close partnership with the library & Council teams. We work in close partnership with library services, statutory & voluntary sector partners, connecting us to multiple communities & deeply rooting us into the heart of South London. Our library hub operates a co-created community programme focusing on sharing & learning, health & wellbeing, venue & performance & outreach activities. We promote equality through information, education, wellbeing & creative programmes that create open access & widen participation. UNLH is managed by the Upper Norwood Library Trust (UNLT - an independent charity), formed in 2012 by local residents & a strategic priority is that we are ‘of’ our community not ‘for’ our community to ensure resident voice is central within the organisation. 

We are seeking and experienced administrator to join our team. You will be responsible for the range of administrative tasks across the charity - facilities, visitor support, projects, HR & finance.

Our successful candidate will have excellent planning and organisational skills. They will demonstrate meticulous attention to detail, and be highly efficient as well as very flexible.

We’re seeking someone who is highly proactive and capable of working with, and across, a range of people – inside and outside of UNLT. The roles success depends on delivering competing priorities and projects to different deadlines. This means we’re looking for evidence of well-developed skills in communication (oral and written), negotiation and persuasion.

This is an interesting and varied role, with responsibility for many different areas of governance & service delivery. It is an excellent opportunity to gain hands-on experience and understanding as to how a small charity like UNLT operates.

Empowering refugees to thrive as they rebuild their lives.

Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.

 

About You.

Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?

Purpose of the role:

· To be the first point of call for IT, data and facilities processes.

· To provide administrative support across the organisation.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

 

Main duties and responsibilities:

IT

· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.

· Keep a record of all IT equipment, key information and renewals due.

· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.

· Lead on the implementation of strategic IT goals.

· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.

Data

· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.

· Liaise with Data consultants to manage workflow of data requests.

· Present data in a useful manner for stakeholders.

· Play a key role in the organisation around GDPR and Data Protection.

· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).

Facilities

· Support with office management processes (ordering stationery and equipment).

· Support in the efficient use of premises (organise key holder rota, complete regular checklists).

· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).

 

Administration

· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).

· Assist with organising and monitoring staff training.

· Assist with the review and writing of policies and the staff handbook.

· Assist with process mapping across the organisation.

Other

· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.

· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.

· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.

 

Experience

· Experience of supporting IT systems.

· Experience maintaining & improving an organisations Cyber Security position.

· Experience using data for reports and presentations.

· Experience of using a range of online platforms for managing data and information.

· Experience of using Microsoft Office, (Outlook, Word, Excel).

· Experience of office / resource management.

Skills & Attributes

· Excellent spoken and written English, with the ability to communicate to participants and external agencies.

· Excellent administrative ability, well organised and reliable.

· Excellent IT skills.

· Confident in managing and interpreting data.

· Ability to plan and manage your own workload.

· A team player with a helpful attitude and a positive disposition.

· Ability to communicate clearly and professionally to a range of stakeholders.

· Good problem-solving skills.

· Ability to work well on your own initiative and as part of a team.

· Understanding of the need to always maintain confidentiality.

· Commitment to some evening and weekend work.

· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.

 

What we offer as an Employer

· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).

· Flexible working to promote a good work / life balance.

· Opportunities for continued training and development.

· Competitive pension scheme.

· Annual team retreat to recharge, re-envision and build relationships across the team.

· Regular support and supervision.

We are looking for a high-calibre candidates to take on the role of Regional Operations Manager. We currently have vacancies for a Regional Operations Manager in our West Yorkshire cluster and our Nottingham & Peterborough cluster. Please note: These are two separate vacancies, for more details please visit our website.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have have forty three centres and extension projects across England and Scotland, with
ambitious plans to scale-up our provision further over the coming years. 

As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that new centres are set up and launched and all centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions. 

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. 

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Location

West Yorkshire Cluster

Location: At one of IntoUniversity’s four current centres in West Yorkshire (Bradford, Leeds East, Leeds Extension and Leeds South). Regular travel to centres in the region required.

Nottingham and Peterborough Cluster

At one of IntoUniversity’s three current centres in Nottingham (Nottingham Central, Nottingham East, Nottingham West) Regular travel to centres in the region required.

Working hours

Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30

Opportunity to work from home one day a week

Annual leave 

• 33 days (inc bank & public holidays) + additional 2 closure days in December and 1 in July + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employee Assistance Programme
• Life Assurance
• Staff in FOCUS – rewards, competitions and prizes across the year
• Interest-free new starter loans of up to £1,000
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours
• Cycle to Work Scheme
• Corporate eyecare scheme
• Employer pension contributions of 6%

About the Foundation:

The Avicenna Foundation was set up in 2023 to to support outstanding young British Muslims by providing them with scholarships for their undergraduate degree. The scholarships are mainly focused on awarding scholarships in the Social Sciences and Humanities for those interested in politics, policy-making and becoming agents of positive change.

Alongside the scholarship, the Avicenna Foundation runs a development programme for the scholars to expand their skills and abilities in various areas like leadership, communication and collaboration.

The Foundation has developed immensely in the first year with the launch of the charity; onboarding of it’s first cohort of 30 scholars and the development of a leadership programme.  It now needs propelling into the next stage as the charity develops to ensure a robust charity structure and programme in place.

Key Responsibilities:

Operations:

- Manage the day-to-day operations of the charity, and manage changes required within programmes and activities as a result of changing external landscapes or contexts.

- Implement strategies for advertising the scholarships, receiving and reviewing applications, shortlisting candidates, conducting interviews, and making final selection decisions. Some of these things are already in place and may need reviewing and enhancing.

- Work with the Scholar Development Coordinator to oversee the leadership development programme, provide guidance and help the programme to grow.

- Maintain regular communication with the scholars, their progress, and address any issues or concerns that may arise.

- Ensure programme objectives and outcomes align with the overall strategy and aims of the Foundation, and are realistic and achievable within timeframes and budgets.

- Organise any events, programmes necessary to the scholars.

- Use data to track progress and drive improvement; proactively manage risks; and ensure effective use of the Foundation’s resources and budgets allocated to you.

 

Governance:

- Provide leadership and guidance to achieve consistency of governance across all of the Foundation’s activities, from development, delivery, measurement and evaluation and reporting perspectives.

- Regular communication and updates to the board, prepare board papers and contribute to Trustee meetings as required.

- Create, maintain and ensure continued adoption of governance frameworks, policies and templates.

- Ensure implementation and maintenance of risk registers for the charity and across all programmes.

- Manage finances, budgeting, reporting, and record-keeping

- Prepare the Foundation’s annual report.

External Engagement

- Lead on strategic communications by developing and implementing an integrated public affairs and communication plan that are consistent with the goals and values of the Foundation.

- Building and cultivating exceptional diverse reciprocal partnerships across a wide range of stakeholder groups, grounded in delivering impact through collaboration.

- Work with educational partners to enhance the quality and effectiveness of the scholarship programme

-  Leverage messaging and networks to positively impact the growth and reputation of the Foundation.

- Strengthen our brand reputation to maximise our impact and reach.

- Help identify, create and develop meaningful opportunities for the young people the Foundation works with.

- Establish an alumni network and support continuous professional development for alumni.

- Produce briefings and critical information for internal and external stakeholders, and review reports, submissions, and letters where appropriate.

Experience and Skills

This is not a prescriptive list, and we do not expect applicants to meet every item outlined below. We recognise that it can be hard to find the ideal balance of knowledge and skills for this role. We are open to what this balance is, so if you are stronger in one or the other area but think you could do the job please still apply, and tell us why the role is right for you.

Required

- An appreciation and understanding of the Foundation’s values and vision.

- Outstanding communication skills, both verbal and written, combined with the ability to liaise with senior stakeholders.

- Experience in successful partnership working.

- Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others.

- Good financial acumen and experience of managing and working within set budgets.

- A proactive, flexible approach, and ability to progress work independently in a fast-paced environment.

- Diplomatic approach and highly self-motivated with a positive and energetic attitude.

- Focuses on what matters most, setting priorities and adapting them where required, with the right level of communication.

- Excellent attention to detail, accuracy and organisational skills.

- Takes satisfaction in delivering work to a consistently high standard, and programmes on time and on budget.

- Communicates clearly and confidently to senior team members, and presents information effectively, at the right time, with the right level of information.

- Plans ahead, anticipates and reacts to change and project needs, and remains flexible and adaptive in the face of change.

- Experience of working to tight deadlines without close supervision.

- The ability to identify personal strengths and weaknesses, and a willingness to develop, adapt and learn

- A passion and interest in developing work streams to support the development of young people.

-  A high level of digital literacy to include MS Office, G Suite, social media and other online platforms.

Advantageous

- Knowledge and experience in effective charity governance, with experience working within the charity/non-profit space.

- Understanding of the policy and campaign landscape in the UK as it relates to issues impacting students, young people and Muslim communities.

- Expertise in project/programme management with proven ability to manage complex projects, including the ability to develop and manage budgets, timelines, and resources.

- Structured thinking when working through problems, overcoming hurdles, mitigating risks and dealing with issues.

- Confidence in, and experience in, liaising with a wide range of stakeholders and project participants

- Previous work within areas of young people, local communities, or further education is a plus.

- An understanding of effective safeguarding (training can be provided, but experience an advantage)

- An undergraduate or postgraduate degree in a relevant field.

Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the post holder.

Are you a keen problem solver, planner, who takes a proactive approach and likes to develop workable solutions?

Do you enjoy coordinating projects and programmes?
 
If so, you could be the Operations and Planning Officer we are looking for! 
 
About the role
 
As an Operations and Planning Officer at British Heart Foundation (BHF) you’ll play a vital role in supporting the strategic planning, operational monitoring and reporting of activities across our medical team. 

You’ll support the three key areas of our operations team: portfolio and planning, operations, and culture and engagement. You’ll be given exposure to a breadth of activities, including our portfolio management, where embedding a culture of project management and clear planning and prioritisation processes are key. 

You’ll also work closely with the Operations Manager to support on the operationalisation of key business processes and initiatives, as well as provide support to meetings and forums for communication and engagement including Directorate initiatives such as the culture forum. 

There will be opportunities for growth across all three areas but particularly in relation to project management and continuous improvement.

This is your chance to make a real impact, work cross-functionally in a large organisation, and directly contribute to our mission of fighting heart and circulatory diseases. Join us and make a difference!

Working arrangements

Please note this is a fixed term contract for 12 months.

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With knowledge of administrative procedures, project coordination, reporting and information analysis, you’ll have previous experience of setting up and co-ordinating meetings, as well as writing reports and creating PowerPoint presentations.

Highly organised, with solid project and time management skills, you’ll have excellent interpersonal and communication skills; able to build strong relationships with stakeholders from across the medical team, and wider organisation, and be able to negotiate and influence across varying levels within an organisation.

With excellent collaboration skills, able to work effectively with a diverse group of colleagues across the organisation, you’ll be a keen problem solver who takes initiative, is solution focused and takes a proactive approach with the ability to develop practical and workable solutions.

About us 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
Interview process 

Interviews will be held w/c 6th May, via MS Teams, and will involved a short presentation.
 
How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have have forty three centres and extension projects across England and Scotland, with
ambitious plans to scale-up our provision further over the coming years. 

We are looking for a high-calibre candidate to take on the role of Regional Operations Manager for our centres in South London (Walworth, Kennington and Brixton) along with our centres in Southampton and Brighton on a 12 month fixed-term maternity cover contract. As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract

Full-time, fixed term until April 2025

Start date

As soon as possible, to be agreed directly with the candidate.

Working hours

Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30
Opportunity to work from home one day a week

Salary

£40,200 per annum inclusive of £2,200 London contribution (with pay review increase for 2024/2025 academic year) 

Location

At one of IntoUniversity’s centres in London. Regular travel to centres in the region required.

Annual leave

33 days (inc bank & public holidays) + additional 2 closure days in December and 1 in July + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employee Assistance Programme
• Life Assurance
• Staff in FOCUS – rewards, competitions and prizes across the year
• Interest-free new starter loans of up to £1,000
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours
• Cycle to Work Scheme
• Corporate eyecare scheme
• Employer pension contributions of 6%

Salary: £29,120 p.a. plus benefits (pro rata for part time)
Location: Leatherhead, Surrey
Full time: 39 hours per week

They have been transforming lives for more than half a century, over this time they have successfully grown their services and developed strong relationships with their stakeholders, partners, and suppliers. They have ambitious plans, and they aim to continue to strengthen their activity and grow to support more clients in the future.

They currently manage just over 900 units (living accommodation). As a landlord they have the responsibility to repair and maintain their properties. In this role as a Senior Maintenance Administrator, you will be responsible for a small team of administrators and ensure that they deliver a good repairs and maintenance service to their residents. You and the team will be the main point of contact for their residents, and staff, to report problems or repairs related to their properties. You will also deal on a daily basis with their Maintenance Operatives and external contractors and raise and chase the status of orders issued to them to carry out the required work. In addition, you will also provide any administration duties which arise within the Asset Management Team, including reporting, but also ensure that their properties when they become vacant are turned around in the required timescales so they can
be re-let.

The role will involve travelling across their stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, and will be mainly based out of the office, but there will be a need to be in their various offices as and when required.

They\'re ideally looking for:

• Someone with experience of working in a customer services environment.
• Someone who has experience of working within a housing or maintenance sector.
• Has experience of managing a small team of staff (up to 3 people)
• Has a knowledge of repairs and maintenance.
• Excellent communication skills both verbally and written, especially telephone and email.
• Good IT skills, especially using Microsoft packages.
• Can work as part of a team and can prioritise workloads.

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what they are looking for, go ahead and apply; you could be exactly who they need.

About their organisation

They believe that everyone should be able to live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. 

Why work for them

They are a place where all colleagues are valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working including flexible hours where possible.

Their benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

Other things you need to know
 
They celebrate diversity and know that it is critical for their success. They work hard to make sure they're inclusive, so they want to hear from anyone who is great at what they do and who shares their values.

If you need any adjustments during the application or selection process so you can do your best, just let them know. They will be happy to help.

They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may have experience in the following: Asset Management Team Lead, Housing Maintenance Coordinator, Property Services Supervisor, Repairs and Maintenance Coordinator, Resident Services Manager, Property Operations Coordinator, Asset Management Administrator, Housing Maintenance Administrator, Property Services Administrator, Repairs and Maintenance Administrator

REF-212 948

Accreditation Administrator

Salary: £14,374 per annum, pro-rata (£23,956p.a. FTE)

Hours: 22.5 hours per week

Contract: Part time, permanent

Location:  Wigan with hybrid working available or home based in the North West with the ability to travel to the Wigan office

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

As part of our work we set standards and measure these through a series of Awards programmes including Green Key, Blue Flag and the Seaside Award.

As we’re moving forward we recognise that a diverse workforce yields the best results.  We embrace all the different identities in the UK and we want our workforce to reflect that.

Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.

We are looking for a passionate and experienced Administrator to join our Accreditation Team to support the Awards process from first enquiry through to distribution of the Awards. This will include the processing of applications and allocation of judges, ensuring results are submitted on time, the distribution of results and reports and be the first point of contact for applicants and judges.

The successful candidate will have:

• Excellent administrative and time management skills
• Confident communications skills
• Ability to use Microsoft office suite proficiently
• Experience of delivering projects with deadlines
• An understanding of the Award sectors and of CRM systems is desirable

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description.After reading the application information, if you would love to work with us, please apply via the link held. 

As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information, as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00, Monday 22 April 2024

Interviews will be held via Microsoft Teams on Wednesday 01 and Thursday 09 May 2024

If you require an in person interview, please let us know.

Please note we will only be able to contact successful candidates. Thank you for your interest in our work.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021

No Agencies please.

Senior Administrator - Orkney Native Wildlife Project (Fixed Term)
Reference: MAR20244393
Location: Orkney Native Wildlife Project – Kirkwall Office
Salary: £24,890.00 - £26,720.00 Per Annum
Hours: Full-Time, 37.5 hours per week
Contract: Fixed-Term role until December 2024
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Orkney Native Wildlife Project is looking for a motivated senior administrator who can support a busy team to facilitate delivery of the work programme and ensure an effective office working environment. The Orkney Native Wildlife Project started in 2018 and is a partnership between RSPB Scotland, Nature Scot and Orkney Islands Council. Its purpose is to work with local communities and landowners to undertake the world’s largest stoat eradication operation and safeguard the unique and internationally important native wildlife of Orkney. This is an exciting and varied role that presents a fantastic opportunity to support a large team in making a real difference for nature!

To make a success of this opportunity, you will be a capable senior administrator with the ability to work well with a broad range of people, whilst having strong office administration skills to ensure the smooth running of the team.

What's the role about?

Stoats were first reported in Orkney in 2010 and their presence threatens a variety of species including the unique Orkney vole, hen harriers, short-eared owls, red-throated divers, waders and seabirds which attract wildlife enthusiasts all year round making a significant contribution to the local economy

Funded by the National Lottery Heritage Fund (NLHF) and EU LIFE alongside partner contributions the project is now in a key implementation stage and we are looking for a strong administrator who can support the busy team. As the Senior Administrator, you will be expected to:

• Provide comprehensive business administrative support to the project team, including financial processes, travel and accommodation, events, organising and maintaining materials and equipment, diary bookings and maintaining SharePoint websites.
• Provide a dedicated administrative support service to the steering group, project board and Technical advisory group, including diary management, drafting letters and other communications, organising travel, accommodation and meetings
• Oversee the day-to-day management of the office environment to ensure the office is an efficient, effective and safe place to work.
• Provide comprehensive support to recruiting managers where required for all aspects of the recruitment and induction processes

As the Senior Administrator for a large multidisciplinary team, timely and efficient office management is essential to meet multiple, sometimes competing deadlines.  Experience is required in Microsoft Office applications, document management and team collaboration tools with internal and external partners.  An ability to communicate effectively with a wide range of audiences is essential.  Other duties will include organising meetings, taking minutes, organising small and large-scale events, as well as supporting the day-to-day running of the office.  Effective teamwork and the ability to work on your own initiative will be vital in this role and you will be expected to continually look at ways of improving office procedures.

Essential skills, knowledge and experience:

• Extensive knowledge of Microsoft Office applications (especially Outlook, Word, Excel and PowerPoint, MS Teams, SharePoint), plus the ability to impart this knowledge on to others.
• Knowledge of document management and team collaboration tools.
• Able to communicate effectively with a wide range of audiences whether by phone, email or in person.
• Able to organise meetings and events, from small up to very large (hundreds of attendees), and coordinate all aspects of the meeting or event logistics.
• Able to make the best use of time particularly when under pressure from competing priorities.
• Able to identify and act on opportunities for continually improving ways of working.
• Able to deal with confidential and sensitive information appropriately.
• Able to take meeting notes and minutes clearly and concisely.
• Experience of providing administrative support within a large and complex organisation.
• Experience of office management and maintaining a safe working environment.

Desirable skills, knowledge and experience:

• Experience of managing and reporting financial information.
• Knowledge of budget management terminology and processes.

RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Sunday, 21st April 2024
We are looking to conduct interviews for this position from 29 April 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process, you will be asked to provide a copy of your CV and complete a full application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.