Operation administrator jobs

The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.

ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.

Key Responsibilities

• Coordinate referrals, assessments, and service allocation
• Organise groups, drop-ins, and community activities
• Support delivery of counselling and advocacy services
• Manage schedules, bookings, venues, and online sessions
• Handle enquiries, inboxes, and appointment coordination
• Maintain accurate records and support reporting (GDPR compliant)
• Support service users with access, adjustments, and signposting
• Liaise with staff, volunteers, and external partners
• Monitor capacity and escalate risks or issues

About You

Essential

• Experience in administration, coordination, or similar role
• Experience in community, voluntary, health, or social care settings
• Understanding of autistic/neurodivergent needs
• Strong organisation and communication skills
• Confident IT skills (databases, email, online platforms)
• Commitment to inclusive, person-centred practice

Desirable

• Lived experience of autism
• Experience coordinating groups or supporting volunteers
• Knowledge of local services

Additional Information

• Community-based role with some evening/weekend work (with notice)
• Training and development provided

• Salary: £50,331 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• First Interview Dates: Monday 13 April 2026

At ClientEarth, we use the power of the law to protect our planet. We are hiring an experienced Database and Insights Manager to lead our External Affairs Operations department’s data strategy, governance, reporting, and insight development to enable the External Affairs team to deliver its strategic objectives effectively and efficiently.

Meet your Manager
In this role, you will report to Ali Burr, ClientEarth’s Global Operations Lead (External Affairs). With over 10 years of international experience across higher education, international NGOs, and mission-driven organisations. Ali leads ClientEarth’s External Affairs Operations Teams, who work across the fundraising and communications teams to strengthen organisational efficiency, governance, and compliance, and to support teams in scaling their impact.

Before joining ClientEarth, Ali held senior operational roles in both international environmental rights organisations and NGOs.

Key Responsibilities

• Lead the management and continuous development of ClientEarth’s (CRM), overseeing supplier relationships and ensuring effective system performance. 
• Oversee data management workflows across the External Affairs Department, ensuring accuracy, consistency and high data quality standards. 
• Produce and enhance monthly insight reports, KPI dashboards, performance analysis, forecasts and audience insights to inform decision-making. 
• Oversee regular data hygiene, reconciliation of CRM and Finance systems, and support audit requirements. 
• Oversee, review and, as appropriate, sign–off on the work of line managed staff  

See the job description (below) for a full list of duties for this role.

Skills, Knowledge and Expertise

• Significant experience in information and contact management in CRMs, ideally Raiser’s Edge (essential) 
• Significant experience in designing and delivering KPI reporting, dashboards and data analysis to support income forecasting, performance monitoring and strategic planning (essential). 
• Experience of working with finance teams and a strong working knowledge of financial processes including gift administration, income tracking, reconciliation and reporting (essential)  
• Experience developing and integrating third party platforms (e.g API integrations, or tools like ImportOmatic, Importacular, Power Automate) with CRM systems. (essential)  
• Experience of managing a small team or individual staff (essential)  
• Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint) (essential) 

See the job description (below) for a full list of duties for this role.

Benefits

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

About us

 10 Windsor Walk (10WW) is a Community Interest Company established by local therapists concerned to address the provision of intensive psychological services for those most in need.

We support psychoanalysts, psychotherapists and the local community by providing psychotherapy treatment rooms and space for training and events related to developing psychological services.

More than this, we are a hub where therapists and psychoanalysts can meet, work together and exchange ideas on developing the practice as a whole.

Our work includes:

Affordable treatment – We run low- and no-fee psychotherapy for those in need in the local community, alongside trainees from the Institute of Psychoanalysis who offer low-fee psychoanalysis.

Community programmes – We run a weekly therapeutic playgroup for parents and toddlers seeking sanctuary in South London, alongside public events such as the Psychoanalytic Film Club and Maudsley Lectures.

Education and training – We host lectures, seminars and specialist training for psychotherapists, psychoanalysts, NHS staff and the wider public.

About the role:

We are seeking a part-time Finance Officer to support the financial management of the organisation and strengthen our internal financial systems.

Working closely with the Programme Manager and Finance Sub-Committee, the Finance Officer will maintain accurate financial records, support grant reporting and provide financial information to support organisational planning and governance.

This role is particularly suited to someone with strong bookkeeping experience who enjoys working in a small mission-driven organisation and contributing to the development of robust financial systems.

Summary of tasks:

·Day-to-day bookkeeping and maintenance of Xero

·Managing payments

·Reconciling bank transactions and maintaining accurate financial records

·Maintaining clear financial records and audit trails to support internal controls and financial transparency

·Producing and releasing sales invoices

·Submitting monthly payroll info to accountant, including HMRC and pension submissions

·Preparing and posting monthly journals ahead of review by the Programme Manager and Finance Sub-Committee

·Maintaining prepayments and accruals

·Tracking and monitoring grant income and expenditure, and preparing financial reports and information for existing and future funders

·Updating and maintaining cashflow forecasts

·Supporting year-end accounts and liaising with external accountants

·Maintaining the fixed assets register and depreciation schedules

·Support the review of the Reserves Policy

·Monitoring liquidity and key financial indicators and reporting concerns to the Programme Manager and Finance Sub-Committee

·Monitoring service contracts and ensuring value for money

·Supporting the financial aspects of the transition from CIC to charity

·Assistance in the preparation of project budgets

·Supporting lease and grant subsidy administration 

·Supporting the development and implementation of financial policies

Working relationships

The postholder will work closely with the Programme Manager and Finance Sub-Committee, providing specialist financial oversight and strengthening internal controls, rather than undertaking general management responsibilities.

About you

We are looking for someone who:

·Has experience of bookkeeping and financial administration

·Is confident using accounting software such as Xero

·Is highly organised with strong attention to detail

·Can manage financial information clearly and accurately

·Is comfortable working collaboratively within a small organisation

·Has strong communication skills and the ability to explain financial information clearly

·Is interested in supporting a mission-driven organisation working in the field of mental health and community support

This job description outlines the main duties of the role. It is not an exhaustive list, and the postholder will be expected to undertake additional responsibilities appropriate to the role as organisational needs evolve. The role involves working closely with colleagues across programmes, operations and governance in a small and collaborative organisation.

How to apply:
 
Interested candidates are invited to submit a (1 page max) cover letter along with a CV.
 
The closing date for applications is Monday the 13th April 2026. Interviews are scheduled to take place the week of 27th April and/or 4th May 2026. A short assessment task will be shared with shortlisted applicants.
 

The successful candidate will be subject to an enhanced DBS check and references will be required.
 
Accessibility:
 
If you require any reasonable adjustments to the application or interview process, please let us know and we will do our best to accommodate this.
 
Equal Opportunities Statement:
 
10 Windsor Walk Community Interest Company complies with the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital
status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and business needs.

Rostering & Workforce Optimisation Manager

• Salary: £50,000 per annum
• Location: Thame (Oxfordshire) or Leicester, with travel nationally to our support locations where required. 
• Working arrangement: Hybrid, with a minimum of 2 days per week in the office.
• Contract: Permanent, 37.5 hours per week

Help us make sure the right support is in the right place, at the right time.

At Affinity Trust, people are at the heart of everything we do. We support people with learning disabilities, autism and related needs to live their lives their way. To do that well, we need strong planning, good decisions, and the confidence to use our resources in the best possible way.

About the role

The Rostering & Workforce Optimisation Manager role at Affinity Trust is a high-impact role with a clear purpose: to improve rostering quality, strengthen cover planning and reduce avoidable agency use.

You’ll work with Support Managers, Operations Managers and senior leaders to spot where things are not working as well as they should, understand why, and put practical improvement plans in place. That might mean identifying patterns in sickness and annual leave cover, highlighting gaps between commissioned and rostered hours, improving the way rosters are reviewed, or helping managers use the rostering system more consistently and meaningfully.

You’ll set clear minimum rostering standards, lead a regular governance and review rhythm for priority locations, and create repeatable insight packs that help operational leaders make better decisions. You’ll also act as the business owner for our rostering system, SONA, helping to shape priorities, improve reporting and support meaningful use across the organisation.

What success looks like

Success in this role means priority locations are meeting minimum rostering standards, managers are planning cover more effectively, last-minute changes and preventable gaps are reducing, and agency reliance is falling for the right reasons.

It also means leaders have better insight, decision-making becomes more consistent, and our rostering system is being used in a way that supports quality, continuity and good operational control.

What we’re looking for

We’re looking for someone who is analytical, practical and confident working with people at different levels of the organisation.

You will ideally bring:

• Experience of improving rostering, workforce deployment or operational performance in a multi-site environment
• Strong analytical skills, with the ability to turn data into practical action
• Confidence using systems, spreadsheets and management information
• The ability to influence, support and challenge managers constructively
• Experience of identifying root causes and delivering sustained improvement
• Experience of working across functions to solve problems and remove blockers
• A clear understanding of how staffing, cover planning and roster quality affect continuity, quality and cost.

Experience in health and social care would be particularly valuable, especially within learning disability, autism or children and young people’s services. Knowledge of SONA or similar rostering systems would also be helpful.

Why join us?

This is a chance to shape an important area of work with real visibility and real impact. You’ll help us improve consistency, reduce avoidable cost pressure, strengthen decision-making and support better outcomes for the people we support.

If you enjoy combining data, operational insight, coaching and problem-solving, and you want to help drive meaningful improvement across a large and diverse organisation, we’d love to hear from you.

Apply now to help us build stronger rostering practice, better workforce planning and more consistent support across Affinity Trust.

Emergency Nutrition Network (ENN) is seeking to appoint an outstanding Finance Manager with the desire to help address one of the world’s great challenges.  You will join the charity in the Summer 2026 and guide us through the next chapter of financial oversight and performance.  We are looking for someone with the passion and required competence to help organisations achieve their mission through the most effective and efficient oversight and delivery of finance management.

ENN is a highly respected Oxfordshire-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by connecting critical actors, building evidence and improving knowledge. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups who are the ‘go to’ networks for their specialisms.  

This is an exciting time to take on a lead role in this influential organisation. To read more about the responsibilities and requirements of the role, as well as details on how to apply, download a copy of the Job Description for further details.

About Emergency Nutrition Network (ENN)

Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.

Our vision is that: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs

We support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange.

ENN is governed by a Board of Trustees and has its office in Kidlington, Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. 

Our People

ENN’s team is made up of a range of technical experts in nutrition and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.

We are proud that in our Employee Engagement Surveys our team say that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.

Terms and Conditions

• Type of contract: Permanent
• Hours of work: Full time (37.5 hours per week)
• Location: Hybrid. This role will be expected to work Monday and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements, including part time working. This will be considered on a case-by-case basis, balancing ENN’s needs with a candidate’s other commitments.
• Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff.
• Salary: up to £60,000 per annum (FTE), dependent on experience
• Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
• Benefits: Dental cover, Life cover, Employee Assistance Program, Wellbeing contribution

Purpose of the role

The Finance (FM) contributes to ENN’s vision through strategic management and governance of its financial resources and budgets.

The Finance Manager is responsible for finance strategy, planning and oversight, reporting, regulatory compliance and aligning finance strategies with organisational goals and operations.  The FM is a member of the management team, provides key insights to support business decisions, liaises with the board of trustees and holds the position of Company Secretary.

Responsibilities

· Develop ENN’s finance strategy in support of the delivery of its 5 year strategic goals.

· Proactively enhance ENN’s financial systems to manage and oversee project budgets, forecast trends, identify opportunities, and analyse organizational performance through data-driven decision making

· Strategic Support – Provide management information and financial insights to the management team and trustees including identification and mitigation of strategic and operational financial risks.

· Line Management – Line manage and mentor the finance team (currently 1 management accountant) and ensure positive, productive, and supportive team relationships

· Oversee the core finance functions; including multi-currency (GBP, EUR and USD) payables , receivables, bank reconciliations, cash flow and general ledger reconciliations

· Budgeting & Forecasting - Lead the annual budgeting process and track financial performance of the organisation as well as budget variance analysis of project P&L’s

· Manage finance year end and the Charity’s annual and other audits, including holding the relationship with auditors and preparing the appropriate statements

· Contribute to the organisation’s income generation ambitions, supporting partner due diligence and in providing advice, guidance and assistance, and in preparation of funding proposal budgets that meet ENN’s requirements

· Internal Controls & Compliance - Advise the management team on any measures required to ensure that financial systems (including payroll and banking systems), policies, procedures and controls are robust and adhere to regulatory requirements and implement these procedures where appropriate.

· Manage effective payroll, including: Preparing payroll calculations, submissions on Bright Pay pension administration, payroll year end schedules and PSA calculation and submission.

· Charity Governance – Company Secretary duties ensuring timely and accurate statutory filing with Companies House and The Charity Commission

· Maintain high quality records in line with regulatory requirements and GDPR

· Other tasks reasonably requested by the CEO

Person Specification

Essential

· Qualified Accountant (ACA, ACCA, CIMA)

· Extensive experience of leading financial management for organisations in the non-profit sector, with a thorough understanding of charity specific financial obligations.

· Demonstrated experience in reporting to and engaging with management teams and/or trustees on matters related to financial risk management, including presenting complex financial data, risk assessments, and strategic recommendations.

· Experience of building and managing grant funded project accounting with proportional allocation of staff costs to funds.

· Experience of developing funding proposals with a variety of funders, including institutional funders, foundations and NGO’s

· Experience of managing payroll.

· Experience in line managing a team including appropriate delegation, performance management, staff engagement and development, and effective coordination of team workload

· Ability to work both autonomously and as pro-active business partner to members of a dispersed team.

• Strong interpersonal and communication skills

· Proficient user of Microsoft Excel, Word, PowerPoint, Outlook and a range of commercial financial software (ENN use iplicit accounting software)

Desirable

• Specific experience with international institutional funders, foundations and International NGO’s would be an advantage
• Experience in managing income and expenditure in multiple currencies
• Experience of iplicit accounting software, BrightPay payroll software

Reporting Lines

The Finance Manager is a member of ENN’s Management Team and reports to the Chief Executive Officer and has line management responsibility for a small team (currently 1 management accountant).

Eligibility to work  

The successful applicant is required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. 

ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.

Application Process

Please submit a Cover Letter (no more than one page) outlining your motivation to take on the role and how your experience satisfies the Person Specification) along with your CV.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

Location:  Bali
Employment Type: Full-Time

A non-profit animal welfare organisation in Bali, with a team of approximately 70 staff and multiple operational programs, is seeking an experienced Finance Manager to lead and strengthen our financial management and administrative systems.

About the Role

The Finance Manager is responsible for overseeing all financial operations of the organisation, ensuring strong financial integrity, compliance, and transparency. This is a hands-on leadership role that requires both experienced oversight and operational involvement.

The successful candidate will manage the finance and co-ordinate with the administration teams, work closely with external tax advisors and auditors, and ensure that the organisation maintains the highest standards of financial accountability to donors, partners, and regulatory authorities.

Living and working in Bali is required. 
 

Key Responsibilities

Accounting & Team Leadership

• Lead and mentor the finance team, ensuring clear processes.
• Ensure all income and expenditures are accurately coded and allocated to the correct projects, departments, and donor funds.
• Oversee financial data management and ensure accurate accounting across multiple accounts and programs.
• Support the development and strengthening of financial systems and procedures.

Financial Reporting & Budgeting

• Prepare regular financial reports and statements for organisational leadership.
• Monitor program budgets and track expenditure against approved budgets.
• Support organisational management and leadership with financial planning and program budgeting.

Controls, Compliance & Risk Management

• Implement and monitor  internal financial controls to safeguard organisational assets and prevent errors.
• Ensure full compliance with Indonesian tax regulations, labour laws, and international NGO reporting standards.
• Lead preparation for internal and external audits, maintaining high levels of financial transparency and accountability.
• Work closely with external tax consultants and auditors to ensure all reporting obligations are met.

Financial Operations & Procurement

• Oversee organisational banking operations

Salary and benefits commensurate with experience

About the Applicant

Essential Qualifications and Experience

• Minimum 8 years of experience in finance or financial management
• Experience managing teams and supervising staff
• Strong knowledge of accounting systems, financial reporting, and internal controls
• Experience working with multiple budgets, programs, and funding streams
• Experience preparing for audits and working with external auditors
• Excellent data management and analytical skills
• Comfortable navigating local financial systems and administrative processes in Indonesia

Personal Attributes

• Detail-oriented with a strong focus on accuracy
• Proactive and resourceful in solving financial challenges
• A hands-on team leader who can balance strategic oversight with operational execution
• Willingness to work in a small NGO vs a large corporate structure.

How to Apply

Please send your CV and a brief cover letter explaining why you are an ideal fit for this position and please include salary history and requirement.  Please note this is an in-office position in Bali, Indonesia. 

Role: National Programme Coordinator

Directorate:           Operations

Team: National Competitions

Manager:               Senior National Competitions Manager

Direct reports: N/A

Role purpose

The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK.

Key tasks and responsibilities

· To contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

· To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships.

· To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines.

· To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering.

· To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations.

· To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management.

· To support improved engagement in skills competitions by all Stakeholder groups and audiences.

· To support the organisation by producing reports and data requests using the organisational database and systems.

· To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions.

· To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs.

· To support the recruitment and briefing of volunteers as required for the national competition cycle.

· To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers.

· To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures.

· To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders.

· To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget.

General:

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

· Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

· Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

· Demonstrable experience or qualifications relevant to project coordination or administrative support [E].

· Apprenticeship or other relevant project experience [D].

· Experience of providing support to programmes in the public sector [D].

· Experience of organising events [D].

· An understanding of basic project management principles [D].

Knowledge and skills:

· Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting [D].

· Highly developed administration skills [E].

· Good verbal, written and presentation skills [E].

· Knowledge of further education, apprenticeships and skills [D].

Personal qualities and attributes:

· Consistently dependable and acts with integrity in all professional matters [E].

· Able to work on own initiative with broad direction [E].

· Able to contribute to solving problems by offering practical or innovative approaches [E].

· Possess a strong work ethic and desire to achieve results [E].

· Flexible in working methods and ideas [E].

· Able to work collaboratively with others and contribute positively to team outcomes [E].

· Demonstrates commitment to the organisation’s mission and can support and encourage others [E].

· Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].

Special circumstances:

· Prepared occasionally to work outside normal hours [E].

· Prepared to travel within the United Kingdom [E].

· Able to spend time away from home [E].

Summary of terms and conditions

· Permanent.

· The salary for this role is £28,000.

· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.

· Group Death in Service (Life insurance) 3 x annual salary.

· Health Care Cash plan.

· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.

· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.

· The offer of appointment will be subject to satisfactory references.

· Salaries are paid monthly by direct transfer on or about 21st of the month.

How to apply

WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.

Applications should be submitted by email and must include:

· Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.

· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.

· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.

Interview process and timeline

It is intended that the interview process will have two stages:

· Stage 1 – online via MS Teams. The interviews will be held on Wednesday 15 April 2026.

 · Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026.

Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview.

Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager.

Application deadline

The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.

Location: The Grange, Saunderton, Buckinghamshire / Hybrid

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About The Role

The Ecommerce and Retail Manager will be responsible for driving strong, sustainable growth in online retail revenue through the charity’s online shop. This role manages the end-to-end ecommerce operation, ensures best-in-class customer experience, optimises product availability, and leads digital trading activity across the charity’s website and social channels. The successful candidate will work cross functionally with IT, Marketing, and operational teams, and serve as the key point of contact for our warehouse fulfilment partner and ecommerce technology suppliers.

Key Responsibilities

Ecommerce Trading & Growth

• Own the ecommerce trading plan and deliver year-on-year revenue growth for the charity’s online shop.
• Optimise product listings, content, merchandising, and promotions to maximise conversion and average order value.
• Manage seasonal retail moments (Christmas, summer, themed campaigns) and work across directorates to deliver high-impact commercial activity.
• Maximise margins and contribution

Product Range, Inventory & Supplier Management

• Manage online inventory levels end to end, ensuring high availability and accurate stock levels on Shopify.
• Source new products and suppliers and build compelling, mission-aligned product ranges that support both revenue and brand objectives.
• Ensure merchandise is stocked, optimally displayed, and refreshed in onsite racking within the charity’s restaurant/HQ retail space.
• Develop efficient processes for internal teams to request, purchase, or replenish stock through the warehouse fulfilment partner.

Platform Management (Shopify & Plugins)

• Be the day-to-day owner of the Shopify store; maintain products, collections, pricing, discount codes, offers, and promotions.
• Confidently manage and troubleshoot Shopify apps, plugins, and integrations, including testing of subscription models such as “Subscribe & Save”.
• Work closely with IT on API integrations to ensure all systems (Shopify, fulfilment, CRM, payment gateways, analytics, etc.) operate seamlessly.

Fulfilment & Supplier Account Management

• Act as the primary account manager for the warehouse fulfilment provider, ensuring service levels, stock movement, and logistics performance meet agreed standards.
• Resolve operational issues quickly and maintain strong working relationships with external ecommerce partners.

Marketing, Social & Affiliate Channels

• Manage the online shop’s presence across the charity’s social media platforms, ensuring product visibility and consistency with brand guidelines.
• Partner with the Marketing team to deliver a continuous pipeline of ecommerce content, campaigns, and audience-targeted promotions.
• Develop and manage affiliate-marketing activity, including both publisher side and advertiser side relationships.
• Track performance, evaluate ROI, and evolve the affiliate strategy to support incremental growth.

Analytics & Reporting

• Monitor sales performance, customer behaviour, funnel metrics, and traffic sources to drive data-led decision making.
• Produce weekly and monthly ecommerce reports, highlighting opportunities and insights to maximise revenue.

About You

The following attributes are considered essential for the job:

• Proven experience managing an ecommerce shop, ideally on Shopify.
• Strong understanding of ecommerce trading, inventory management, merchandising, promotions, and fulfilment workflows.
• Confident in managing relationships with external suppliers, fulfilment partners, and technology providers.
• Experience working with affiliate networks (both as publisher and advertiser).
• Ability to navigate, test, and optimise third party Shopify apps and plugins.
• Strong cross functional communicator, able to collaborate effectively with IT, Marketing, and Operations teams.
• Highly organised, proactive, and comfortable managing multiple priorities simultaneously.
• Data driven mindset with familiarity in ecommerce analytics tools.

The following attributes are considered desirable for the job:

• Experience working within a charity or purpose-led organisation.
• Knowledge of API integrations or ecommerce technical fundamentals.
• Experience in content creation or working with creative teams to build compelling product marketing assets.
• Understanding of social commerce strategies.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Please apply by providing your CV and Cover Letter by 10th April 2026.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.

In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.

As a Relationship Manager you will:

• Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
• Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
• Ensure compliance with UK charity law and regulatory requirements.
• Liaise with clients, intermediaries, grantees, and third-party service providers.
• Support external communications, events, and networking to grow the organisation’s profile.
• Maintain office systems and provide administrative support as needed.

To be successful, you must have experience:

• Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
• Knowledgeable about the charity sector and grant making processes.
• Detail oriented with strong analytical and compliance skills.
• An excellent communicator, confident in both verbal and written forms.
• Organised, proactive, and able to manage multiple priorities in a fast paced environment.
• Skilled in Microsoft Office and comfortable working with sensitive data.
• A collaborative team player with a positive attitude and eagerness to learn.

Salary: Starting salary £35,000- £40,000

Contract type:Full-time, permanent

Location- London, hybrid working

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

You’ll be the main contact for the national training team providing support directly to kinship carers, training facilitators and others relating to the access and delivery of training events and workshops. 

You’ll provide professional and effective administrative and technical support to training operations, including co-ordinating logistics, publishing event details, administrating the back-end data, supplier communication, financial administration and attending in person and online events to ensure smooth delivery.

Key responsibilities:

Training event coordination

• Provide administrative support, including supplier communication, coordinating logistics and delivery of all relevant general and financial administration tasks 

• Communicate effectively with all stakeholders to coordinate and confirm event logistics for in-person and online events.

• Identify and secure appropriate organisations to exhibit as part of Roadshow marketplace events, providing in event hosting of these organisations. 

• Source and secure venues and catering that meet event requirements for all in-person training events.

• Provide administrative, practical and technical support at training events both online and in-person. 

• Act as central point for Zoom set-up, licenses and queries for team, kinship carers and external partners.

Systems and processes coordination 

• Monitor planned expenditure to ensure it is in line with event budgets. 

• Ensure invoicing and payments are accurate and processed to time. 

• Support the monitoring and reporting on training activity via our Salesforce database, including providing data reports as required. 

• Support the production, update, distribution and quality assurance of workshop materials and ensure all collateral is on brand, signed off as required. 

• Develop and maintain an asset register of all training materials and equipment, ensuring availability when and where it is needed.

• Act as website champion for the team, managing and uploading all training content (workshop and events) and ensuring online training information is kept up to date. 

• Provide support to the training team as required including to assist service improvements and supporting manualisation and documentation of all processes 

• Set up and implement effective tools and documentation to support all operational needs of the training service. 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Training and Events Officer by sending a CV and answering the questions below via Charity Job. The deadline is 23.30pm on Monday 6 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work with Kinship, and how do your values and experience align with our mission to support kinship carers and families?
2. Describe a recent event or training session you coordinated. Include how you managed logistics, communicated with stakeholders, and handled any challenges.
3. Provide an example of how you have used administrative systems or platforms (e.g., Salesforce, databases, online tools) to track activity, manage resources, or produce reports accurately.
4. Give an example of how you have supported a team to deliver a project or service, highlighting communication, process management, or assistance to colleagues.
5. Describe a situation where you identified a potential delivery problem and took proactive steps to resolve it. What was the outcome?

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

The Squad Club is looking for an enthusiastic and creative Club Leader to run our Juniors Club (ages 15–25) on Thursday evenings in Wimbledon, SW19.

This is a part‑time, fixed‑term role (8 hours per week, 40 weeks a year) paid at £13.85 per hour, with a mix of onsite and remote working.

The Squad is a small, volunteer‑run charity supporting young people and adults with learning disabilities through fun, inclusive weekly social clubs. Our members come to Squad to make friends, try new activities, build confidence, and enjoy a safe space where they can truly be themselves. Our clubs also give families and carers vital respite time.

About the Role

We’re looking for someone who can plan and deliver engaging weekly sessions, lead our Thursday night club, and work closely with volunteers, families, and our Operations Manager. You’ll help shape our annual programme, champion member voice, and make sure every session is safe, inclusive, and full of opportunities for learning and fun.

This role includes:

• Planning and delivering a varied programme of activities
• Leading the Thursday evening Juniors Club session
• Supporting and developing volunteers
• Communicating with families, referral partners, and the wider team
• Acting as a safeguarding lead for the Juniors Club
• Helping with admin, record‑keeping, and occasional community fundraising
• Joining off‑site trips and activities when needed

Who We’re Looking For

Someone who is:

• Creative and confident planning activities
• Experienced working with young people with additional needs (youth work or similar)
• Friendly, adaptable, and great with people
• Organised, reliable, and able to manage their own workload
• Committed to inclusion, safeguarding, and disability awareness
• Comfortable using Google Workspace and learning new systems

Experience in small charities or volunteer‑led settings is helpful but not essential if you have strong transferable skills.

This is a fantastic role for someone who loves working directly with young people, enjoys planning fun and meaningful activities, and wants to make a real difference in a small, community‑focused charity.

Job Type: Part-time

Pay: £13.85 per hour

Benefits:

• Flexitime
• Work from home

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

We support children at every stage of their primary reading journey through three programmes - Early Literacy Intervention, Online Reading Volunteers, and Book Clubs - helping them build both the will and the skill to read. Our innovative Online Reading Volunteers Programme aims to support 3,500 children facing disadvantage during the 2025-26 academic year, pairing five to eight-year-old children with reading support volunteers from over 180 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Fundraising Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities, to contribute towards the 2025-26 fundraising target. The fundraising budget in 2026-27 will be £356,000, when you’ll have an individual target.

This role is ideal for an early career professional who can write creative, compelling proposals and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day-to-day basis. 

Key responsibilities

Deliver the fundraising plan 

• Work collaboratively with the Fundraising Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations. 

• Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey​ in order to build relationships and maximise income. 

• Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.

• Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations. 

• Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects. 

• Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes. 

• Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.

• Work with the Fundraising Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.

• Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving. 

• Work closely with the Fundraising Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.

General

• Oversee and maintain specific fundraising administrative processes, including recording of activity on the Salesforce CRM and internal databases.

• Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector. 

• Adherence to Chapter One’s Donation Acceptance Policy.

• Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of fundraising, ideally from trusts and foundations. 

• A demonstrable track record of successfully generating income and achieving targets. 

• An ability to create compelling and successful fundraising applications and proposals. 

• Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.

• Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 

• Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income​.

• Good financial acumen and proven ability to present complex financial information accurately.

• Excellent organisational skills, attention to detail and high levels of accuracy.

• Ability to effectively work under pressure and manage conflicting priorities.

You’ll be more successful in the role if you have:

• Experience of individual giving or employee fundraising.

• Experience of working in a charity that has a strong corporate volunteering offer.​

• Experience using the Salesforce CRM.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Detail your relevant experience, including clear examples.

2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.

3) Tell us about how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Are you an experienced arts manager with a good knowledge of the choral singing sector? We are looking for our new General Manager to work across finance, marketing, strategic and artistic direction, development, smooth daily operations, and responsible for safeguarding. You will be managing a small team of experienced staff and have the support of an active Chairman and Board of Trustees. 

The main duties and responsibilities for the General Manager role are as follows:
GENERAL MANAGEMENT
• Lead the small part time team, maintaining regular contact and guiding their
decision-making and activities
• Ensure that all team members are working effectively and have appropriate
support and resources
• Identifying ad hoc need for extra resource and sourcing this
• First point of contact for any enquiries to the Foundation

STRATEGIC & ARTISTIC DIRECTION
• Working closely with the Founding Artistic Director and Board of Trustees to
develop and deliver the artistic and strategic vision for the Foundation.
• Review current strategic goals and develop 3-5 year plan with the Board for all
activities.
• Produce quarterly general management updates for the Trustees.
• Work with the team to help them deliver on their annual targets (choral
courses; Rodolfus Choir; Development; communication; partnerships)

FINANCIAL
• Overseeing the bank account and payment platforms and updating all
payments in and out of the account via our accounting software, XERO.
• Paying invoices and keeping accurate records.
• Liaising with our accountants and providing information for the preparation of
annual accounts.
• Setting the annual budget and reviewing every quarter for Trustee meetings
• Setting the choral courses budget and Rodolfus Choir budget in collaboration
with the Courses Operations Manager and Choir Manager, for the annual
activities.
• Working with a member of the Board to discuss financial strategy.
• Collating gift aid claims for submission

MARKETING AND REPRESENTING THE ORGANISATION
• Develop and execute a vision and ‘story’ for the Foundation, both for marketing
and fundraising. (in collaboration with the Development Manager and
Communications Manager)
• Attend conferences and events to promote the Foundation as appropriate
• Look for opportunities to develop our activities
• Write and send Newsletters to our database of supporters at least monthly or
when required, liaising with the team for appropriate messages and content.
• Overseeing marketing including print/digital marketing assets for our activities

FUNDRAISING & DEVELOPMENT
• Supporting the Development Manager to develop applications to Trusts &
Foundations, including developing a case for funding as necessary.
• Supporting the Development Manager in their endeavours to develop
Individual Donors

SAFEGUARDING
• Working with our Trustee for Safeguarding, reviewing and updating all
safeguarding policies annually, briefing annual course staff on their
safeguarding responsibilities
• Dealing with any disclosures and keeping records.
• Act as Designated Safeguarding Lead (DSL) for the Foundation

GENERAL
• Attend Team and Board meetings as required
• Be a passionate advocate at all times for Rodolfus
• Adhere to all legal requirements relating to the General Data Protection
Regulation (GDPR) as well as all other company policies and procedures
• Create a positive work environment, underpinned by the organisation’s values