Operation administrator jobs
Job Title: Finance Officer
Reports to: Financial Controller
Line reports: n/a
Contract terms: Permanent 35 hours per week
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
You’ll support the day-to-day running of the charity’s finance function—ensuring income and expenditure are processed accurately, reconciliations are completed on time, strong controls are maintained, and colleagues receive responsive support. You’ll also act as the key finance contact for payroll administration delivered via an external provider (providing inputs, checking outputs, and ensuring accurate postings into Xero).
Key responsibilities
1) Accounts payable (supplier invoices & payments)
- Process supplier invoices end-to-end: query resolution, correct coding (including VAT), approvals, posting to Xero, and maintaining an audit trail.
- Prepare and run supplier payment batches in line with controls and delegated authorities.
- Maintain supplier records and support efficient, professional supplier query handling.
2) Expenses & corporate cards (Payhawk) and posting to Xero
- Administer Payhawk expenses and card transactions: ensure receipts are submitted, policy rules are followed, and transactions are coded accurately.
- Configure and maintain Payhawk mappings (chart of accounts, VAT rates, tracking categories) to support clean exports into Xero.
- Export approved expenses/payments to Xero and support reconciliation between Payhawk activity, Xero postings, and bank/feeds.
3) Income processing and reconciliations (including donations)
- Raise sales invoices (where required), allocate receipts, and support routine credit control as appropriate.
- Reconcile income from bank, donation platforms, and other sources; ensure accurate allocation to the correct funds/projects (including restricted funding where relevant).
- Support Gift Aid record-keeping and processes (where applicable).
4) Payroll support (external payroll provider)
- Act as the key liaison with the external payroll provider to deliver monthly payroll accurately and on schedule.
- Collate and submit monthly inputs by agreed cut-offs (e.g., starters/leavers, salary changes, contractual changes, statutory leave, pension changes and other agreed adjustments).
- Review payroll reports for accuracy and reasonableness (e.g., gross-to-net checks, variance checks vs prior month, starters/leavers reflected correctly).
- Coordinate payroll approvals internally and confirm release of payroll payments in line with controls.
- Ensure payroll-related payments (e.g., pensions and statutory deductions as applicable) are scheduled/processed accurately and on time.
- Post payroll journals into Xero, maintain supporting documentation, and reconcile payroll control accounts.
- Respond to staff payroll queries sensitively and confidentially, escalating complex items to the provider or Financial Controller as appropriate.
5) Month-end support & reporting
- Support month-end processes (journals, accruals/prepayments, reconciliations) and help produce routine finance reports (e.g., budget monitoring, cash, aged creditors/debtors).
- Assist with audit preparation and information requests; maintain clear documentation and controls.
6) Continuous improvement, controls and compliance
- Help improve finance processes (especially around expenses, coding consistency, and reconciliation routines).
- Contribute to maintaining robust financial controls and good practice across the organisation.
The list of duties and responsibilities is not exhaustive, and the post holder may be required to undertake other duties as appropriate. The post holder is expected to comply with all policies and procedures of the College and their variations.
Person Specification
- Experience in a finance operations role covering transactional processing and reconciliations.
- Practical knowledge of Xero and confidence completing bank reconciliations and day-to-day postings.
- Strong working knowledge of Excel (comfortable with data checks and reconciliations).
- Excellent attention to detail, ability to meet deadlines, and sound judgement with confidential information.
- Clear communication skills and confidence working with non-finance colleagues.
- Experience supporting payroll delivered by an external provider (inputs, checks, journals, reconciliations) and/or acting as a payroll liaison.
- Experience with Payhawk (or similar spend/expense platform) and exporting/syncing to Xero.
- Charity finance experience (e.g., restricted funds, Gift Aid awareness, donor/grant reporting).
- Familiarity with consolidations (Trading Subsidiary)
- AAT qualified (Level 3/4) or qualified by experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant
LGB Alliance is the UK’s only charity to exclusively support same-sex attracted people.
We stand up for lesbians, gay men and bisexuals, highlight the dual discrimination faced by lesbians, promote respectful free speech and fight the medicalisation of children.
We provide information, community and support to LGB people and campaign on issues that affect us in a world where being lesbian, gay or bisexual is once again under threat.
Job Summary
You will play a key role in ensuring the smooth and efficient operation of the charity’s day-to-day administration. This part-time role provides essential support to the Board of Trustees, CEO, Policy Team, and staff across various administrative and operational functions. You will work the equivalent of three days a week and can be flexible about the distribution of your hours.
Key Responsibilities
- All administrative support for Board of Trustees, including minute taking.
- Administrative support to the CEO, Policy Team, and wider staff team.
- Manage diaries, schedule meetings, and coordinate logistics for internal and external appointments.
- Maintain and support effective use of the organisation’s CRM system.
- Provide compliance administration for across the organisation.
- Support the planning and delivery of events, including logistics, booking, and attendee communication.
- Provide administrative support for fundraising activities, including database maintenance.
- Maintain office systems, filing, and documentation to ensure compliance and accessibility.
Person Specification
- Proven experience in an administrative role
- Demonstrated experience in minute-taking for formal meetings (e.g. Board, committees, or staff meetings)
- Excellent organisational and time-management skills
- Strong communication skills, both written and verbal
- Confidence using digital tools, including CRM systems, Microsoft Office, Google Workspace, and scheduling platforms
- Ability to work independently, take initiative, and manage competing priorities
- Commitment to the values and mission of the organisation
Essentials
Experience of minute taking.
Minimum of three years’ experience in an administrative role.
Experience working with CRMs.
Strong verbal and written communication skills.
Fundraising administration experience would be valuable but is not essential for this role.
The client requests no contact from agencies or media sales.
About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the role
We are seeking a Programme Officer who will support the Church of England Education Office's Professional Learning Team. The role is part of a wider team of Programme Officers who support a variety of functions across both the NPQ suite and the Flourishing programmes. Programme Officers work across different portfolios, supporting delivery through directly contracted Delivery Partners and via our National Programme delivered by the Education Office.
Working collaboratively, Programme Officers take on different areas of responsibility to ensure the consistent delivery of high-quality programmes across the country. This role offers the opportunity to develop project management and programme delivery skills in a holistic and supportive environment.
Internal-facing Support
- Maintain the integrity of data within Salesforce and other systems. Trouble-shoot errors when seen.
- Support the effective programme management, launch and delivery of NPQs and Flourishing programmes.
- Lead on administrative tasks relating to the delivery of the programmes, including participant recruitment, onboarding and ongoing participant management (e.g. processing withdrawals and deferrals, supporting participant assessments).
- Provide event administration support, including scheduling, online meeting setup, and updating learning platforms (e.g. Blackboard).
- Assist with the preparation of reports on recruitment, engagement, and quality assurance.
- Provide administrative support across delivery functions, including inbox management, form creation, and reporting.
- Support continuous improvement by collecting and organising feedback from participants, facilitators, and partners to inform programme development and enhance delivery.
- Be prepared to work flexibly across the team, supporting different areas of programme delivery as needed to respond to changing priorities and ensure smooth operation.
External-facing Support
- Provide high-quality, courteous and caring first-line support for participant and partner queries via shared inboxes.
- Support the Learning Technology team with online event administration and technical support.
- Assist applicants and sponsors with the application process and IT-related queries.
- Use data systems, to identify and support Delivery Partners who have participants who are at risk of falling behind, in order for them to take swift action to ensure support is put in place and their participants are able to catch up in a timely manner.
- Support the onboarding and coordination of Coaches and Facilitators across all programmes.
- Act as the first point of contact in online sessions, supporting facilitators to use key features of Zoom and Teams (e.g. breakout rooms) and answer queries from participants, coaches and facilitators.
- Maintain accurate records of contractual milestones and deliverables for external partners.
- Liaise with Delivery Partners to ensure timely and accurate completion of administrative tasks and meeting of their contractual milestones.
Essential
Knowledge/Experience:
- Experience working in an administrative environment, including inbox management and good skills in phone/email communication with stakeholders.
- Experience working in a pressured environment, meeting milestones and key deliverables
- Experience of working collaboratively as part of a team
- Experience in compiling data, extracting and analysing information
Skills and Abilities:
- Excellent customer service skills and ability to manage stakeholder queries.
- Proactive and able to work independently to suggest and implement solutions.
- Strong attention to detail and a sense of ownership.
- Proven communication skills, both written and verbal.
- Excellent organisational skills.
- High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Desirable
- Experience in finance administration and reporting.
- analytical and data-handling skills.
- Experience using survey tools (e.g. Form Assembly).
- Familiarity with Learning Management Systems (e.g. Blackboard) and CRM systems (e.g. Salesforce)
- Experience supporting professional learning or education programmes.
Circumstances
Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc. It is anticipated that there will be approximately 12 travel days per year, although this will vary.
Closing date for applications is 08 March at 23:55 pm
For an informal conversation about the role, please contact
We have no fixed days of the week for the part-time element of this role and can discuss this further during the interview process.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



This is a unique opportunity to step into a senior operational leadership role, providing stability, direction and strategic insight within a dynamic, multi-use office environment that serves as both a workplace and an active hub for events and campaigning activity.
The Role
Job title: Interim Facilities & Office Manager (3 - 6 months)
Location: London, a short walk from Angel station
Hours: 3 or 4 days per week (flexible depending on availability)
Hourly rate: £31.31 holiday pay
Reporting to the Co-Executive Director, you will provide high-level operational oversight to ensure the office remains a safe, sustainable and inspiring space. You will have functional oversight and task management responsibility for:
- Facilities Assistants (x2)
- Office Administrator
- Night Security Officer
Key Responsibilities
- Oversee the smooth daily running of a vibrant, high-usage office space.
- Manage facilities improvements, layout changes, maintenance, and sustainability practices.
- Ensure logistics and safety requirements are met for a wide range of office activities and events.
- Act as the senior escalation point for complex facilities issues.
- Manage external contractors (cleaning, maintenance, waste and other providers) ensuring alignment with organisational values and high security standards.
- Provide technical mentorship and structured task guidance to the Facilities Assistants and Office Administrator.
- Support team members undertaking apprenticeship programmes, ensuring their practical responsibilities align with learning objectives.
- Translate organisational needs into clear, manageable workflows.
- Conduct a fresh audit of facilities processes, contracts and team workflows.
- Ensure full compliance with health & safety legislation within a flexible, high-traffic workspace.
- Work closely with security and operational teams to maintain robust protocols, particularly during evening events.
Experience you will bring;
- Significant senior-level experience in Facilities or Office Management.
- Proven ability to manage contractors and service providers within complex, mission-led organisations.
- Strong working knowledge of health & safety legislation and its practical application.
To apply for the position of interim Facilities and Office Manager, please send your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.
You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.
You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.
You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.
Duties and key responsibilities
Education quality assurance service administration
- Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
- Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
- Manage the annual reporting process
- Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
- Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
- Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
- Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
- Organise accreditation committee meetings.
- Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
- Communicate to applicants the final outcome of the quality assurance process and issue certificates
- Maintain accurate records, files, and data related to all quality assurance activities.
- Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
- Contribute to continuous improvement of quality assurance processes, tools, and resources.
- Support recruitment and training of reviewers
Operational support
Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).
Manage the data base of reviewers (eg declaration of interest, updated contact information).
Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.
Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.
Support communications activities:
- ensuring that lists of accredited programmes and approved CPD are up to date
- providing information to promote uptake of quality assurance services
- editing and formatting education quality assurance documents for house style
Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.
Maintain office systems and procedures, including data management and reporting.
Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.
Person specification
The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.
The individual must have a legal right to work in the UK.
Attributes
The position requires:
- advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
- strong communication skills in a cross-cultural/professional environment
- the ability to manage multiple tasks and deadlines with attention to detail
- the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
- cultural awareness and sensitivity
- proficiency with digital workflow tools and document management systems
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of 3 years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- meeting and travel planning experience
- experience with Salesforce
- experience gained working remotely with small teams and individuals across time zones internationally
It is expected that the person appointed will be:
- personable and approachable
- efficient and well organised
- diplomatic
- collaborative and team orientated
- culturally aware and sensitive to diverse needs
It would be helpful if the person appointed had:
- understanding of the physiotherapy profession
- ability to speak French or Spanish or another language
Only candidates invited for interview will be contacted
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Funders In Good is looking for a Programme Officer to join our programmes team and help deliver initiatives that support and grow social ventures.
Funders In Good provides capacity-building support, including training, diagnostics, tailored grants, and strategic support, to help social ventures enhance their growth and impact. By 2035, our goal is to help build 10 best-in-class community organisations serving Islam and Muslims in the UK. We back ventures and leaders who are contributing to our vision of a society in which commitment to God is flourishing.
As a Programme Officer, you will work closely with the existing team to develop and deliver high-quality interventions. You will support key areas of work within our programme framework, contribute to the delivery of ongoing projects, and assist in other important areas of the organisation, such as our Funder Community and core operations.
We are looking for an organised, experienced, and confident Programme Officer who is committed to our vision.
To apply for the role, please submit your CV and prepare a supporting statement (maximum 200 words per question), answering the following questions:
1. What resonates with you about Funders In Good’s God-centred mission and long-term approach?
2. How you would plan, deliver, and evaluate a cohort-based capacity-building programme.
3. How you would handle a disengaged venture leader while managing competing programme priorities.
Please read the Job Description for full details or to arrange an informal chat with the team. Please note the applicant should be UK based, as the role will require travel to London.
The client requests no contact from agencies or media sales.
About This Job
Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Software Developer within Cadet Digital Services, you will play a vital role in ensuring the successful development and maintenance of digital applications, primarily the Westminster MIS platform.
Working as part of a collaborative digital delivery team alongside a Solutions Architect, the developer will deliver well-structured, secure solutions in line with MOD digital and security standards, supporting the effective delivery of cadet activities across the UK.
You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.
Responsibilities
· Develop and maintain application components using Oracle APEX, PL/SQL, and related technologies.
· Implement user interface elements and application logic in line with existing designs and patterns.
· Collaborate closely with your product owner, testers, and other team members to understand requirements and contribute to user-focused solutions.
· Participate fully in Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) and work within agreed sprint commitments.
· Apply established MOD standards for security, accessibility, and performance across all development tasks. Take part in estimating, code reviews, testing, and documentation to support quality and maintainability.
· Contribute ideas for improvements and raise technical issues through the team’s established processes.
· Resolve bugs and minor enhancements raised by the Service Operations Team, prioritised and assigned to sprints as part of the development workflow.
· Suggest improvements and raise technical issues through established team processes.
· Continue developing knowledge of Oracle APEX and best practices through day-to-day delivery and supported learning.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359 hrs by Sunday 1st March 2026.
Interviews will be held in person during the week commencing 16th March 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Interview process
Once Shortlisting has been completed, the application process will consist of the following:
Stage 1: Application Questions to be completed by candidates
Stage 2: Assessment day (successful candidates will progress to the final stage)
Stage 3: Interviews
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.
You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.
If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.
Apply now. An application pack, including full job description and person specification, can be downloaded from our website.
The closing date for applications is 01 April 2026
SCM is committed to keeping children and adults at risk safe and to equal opportunities.
A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.
The client requests no contact from agencies or media sales.
This part time Welcome Desk Team Lead role is a key operational position within the Arboretum’s Visitor Experience team. Working 30 hours per week, you’ll take the lead on the day to day running of the welcome desk, ensuring visitors receive a smooth, professional and well managed experience from the moment they arrive. You’ll work closely with the Assistant Visitor Services Manager to support delivery across the site, balancing excellent customer service with strong operational oversight.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll coordinate welcome desk activity, oversee tills and reporting, support daily briefings, and act as a duty manager when required. The role also involves supporting rotas, contributing to seven-day operations across peak and quieter periods, and assisting with extended opening for events. With responsibility for guiding paid staff and volunteers, you’ll help ensure the team is confident, well-trained and able to deliver consistently high standards in a busy visitor environment.
This role would suit someone with solid experience in customer-facing operations, ideally within a visitor attraction, leisure or retail setting, who enjoys leading people and keeping things running efficiently behind the scenes. You’ll be confident handling cash, comfortable supporting volunteers, and able to adapt to changing demands across the site. In return, you’ll be part of a collaborative, purpose-led organisation where visitor experience, teamwork and professionalism genuinely matter
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 6th March 2026
Interview Dates: 12th & 13th March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The role
Join us in supporting the delivery of Domestic Abuse Perpetrator Panel (DAPP) meetings and a coordinated response across partner agencies to work with perpetrators of domestic abuse. In this role, you will help ensure the Drive Project runs well by providing reliable administrative and organisational support.
Your work will include preparing and maintaining records, scheduling and servicing meetings, managing case information in line with GDPR, and responding to enquiries from colleagues and partners. You will use a range of systems to collate data, produce required reports, and help keep processes up to date and in line with guidance.
This role suits someone who can plan their workload, follow set procedures, and work with a variety of internal and external contacts. You will represent the service professionally, maintain confidentiality, and support the ongoing delivery of the Drive Project.
About you
You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners.
You will bring a solid foundation of IT, English and numeracy skills, supported by confidence using Microsoft applications and managing high-volume workloads. You can adapt to changing demands, communicate clearly in writing and in person, and work well as part of a team. Experience in areas such as domestic abuse, violence against women and girls, or offender management is helpful, as is familiarity with police or offender-related systems. You understand risk, safeguarding, and the behaviours associated with domestic abuse, and you can apply this knowledge when handling information or supporting multi-agency work.
You take pride in delivering a service that meets the needs of the public, acting with integrity and professionalism at all times. You can plan and organise your work, manage competing deadlines, and make sound decisions based on accurate information. You work well with others, build positive relationships, and treat people with fairness, empathy and respect. You are open to learning, able to respond constructively to change, and confident in suggesting improvements that support effective, safe and consistent service delivery.
Flexible and willing to work evenings, you can travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable.
Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives.
We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is more than an coordinator role. As People & Culture Coordinator, you will help shape a culture of care across OMF International (UK), supporting employees, volunteers and members at every stage of their journey from active service to retirement. If you bring strong organisational skills, emotional intelligence and a heart for prayer and cross-cultural mission, we would love to hear from you.
Job title: People & Culture Coordinator
Hours of work: Full time - 35 hours per week
Job Purpose:
To support OMF’s mission and vision by providing excellent administrative support for the People & Culture department and coordinating the provision of pastoral care and resources which promote the wellbeing, engagement and development of OMF International (UK) workers, including members andretirees.
The jobholder has a special responsibility for coordinating professional and compassionate pastoral, spiritual, and practical care across the OMF International (UK) community. The People & Culture Coordinator will embody and promote OMF’s values, maintaining a consistent culture of care, compliance, and prayerful support across the organisation.
Responsibilities
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Recruitment & onboarding administration
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Employee relations process support
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HR policy management
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Payroll/benefits coordination
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HR metrics & reporting
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Performance management tracking
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Workforce compliance monitoring
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Organisational development support
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Member & Retiree Care - full cycle
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Maintain accurate HR systems
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Liaise with Area Reps and other OMF departments
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Coordinate events and communications
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Keep all files up-to-date and in line with GDPR policies
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Regularly review and update policies and procedures
Supporting the wider OMF team
• Champion OMF’s values of prayer, partnership, and care across all people processes.
• Pray regularly with and for OMF workers, fostering spiritual encouragement and modelling a pastoral approach to leadership.
• Support and participate in OMF International’s mission, by regularly leading the daily National Office Prayers.
• Be open to exploring opportunities to lead weekly office devotions and/or worship.
• Attend regular internal events (such as Home Assignment Workshops, UK team days, retreat days, and other team functions) and occasional external events, presenting and leading departmental sessions as required.
Communication & Partnership
• Liaise with Area Representatives, churches, and partners to ensure members, retirees and volunteers are connected and supported locally.
• Encourage members in partner development and prayer support, particularly when on Home Assignment.
• Liaise with the Communications Department to highlight and effectively share stories and encouragements from OMF international (UK) workers.
• Provide reporting on member movement and status to the Finance Team and Leadership Team
• Undertake any other reasonable ad-hoc duties as specified by the People & Culture Manager.
Safeguarding & Compliance
• Promote a culture of safety, inclusion, and care across all people-related processes.
• Support training and awareness for staff, members, and volunteers on safeguarding and wellbeing issues.
Person Specification
Educated to A Level or equivalent, preferable CIPD level 3 qualified
Theological and/or missiological training
Good understanding of the UK and Ireland Christian context and cross-cultural mission
Basic knowledge of safeguarding
Competent user of Microsoft Office, databases, and digital communication tools including Microsoft Teams
Driven to achieve high standards in administration and events organisation
Self-motivated, keen to drive projects forward using own initiative
Friendly and courteous towards candidates, colleagues and supporters
Emotionally intelligent, a good listener with apastoral nature
Responds positively to constructive feedback
Adopts a can-do attitude and flexible approach
Open to change and willing to learn new skills
Prioritises consistency and compliance, whilst also demonstrating a compassionate response to individual circumstances.
Meet our Occupational Requirement to be a practising Christian as an active member of a local church and be able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement
Hold the Right to Work in the UK
Able to commute to OMF National Office, Oxford Street, Manchester
Able to occasionally travel locally and/or internationally for meetings and events, including overnight and at weekends
Experience of living cross culturally
Terms of Appointment
• Full time 35 Hours pw Mon-Fri; occasional evening/weekend commitments
• Salary £28,000-£32,000 per annum commensurate with experience
• Non-contributory pension of 8% of salary on completion of a probationary period andbackdated to start date
• Paid annual leave entitlement of 25 days in addition to pro-rata public holidays
• Applicants must be eligible to work in the UK
• It is an occupational requirement for this role to be filled by a Christian
• Appointment subject to satisfactory references and DBS check
Two Rhythms is an accessible arts charity that changes lives through music and movement. Utilising our unique, therapeutic programmes, we deliver long-lasting health and wellbeing benefits to people with profound disabilities, enabling expression, connection and joy.
We provide services in person at our two dedicated facilities in Cardiff: Two Rhythms Cardiff Bay at the Wales Millennium Centre, and Two Rhythms Llanishen, our new centre housed within Cerebral Palsy Cymru’s Children’s Centre.
Job Purpose
The Charity General Manager is the Charity’s senior operational lead, responsible for all aspects of the day-to-day management and administration of Two Rhythms, ensuring the charity operates effectively, efficiently and professionally. This role combines hands-on operational management with a strong focus on income generation.
The postholder will lead a small team of employees and volunteers, strengthen policies, processes and systems to ensure regulatory compliance and high-quality service delivery, and be explicitly responsible for delivering an annual income plan and pipeline across grants, donations, earned income and events.
This role is for someone who learns quickly, thrives in a varied environment, and is motivated by making a tangible difference.
Key Responsibilities
Income generation (annual income plan + pipeline delivery)50%
Explicitly responsible for delivering an annual income plan and pipeline, covering: grants, donations and earned income (paid sessions, training, membership).
· Effectively manage grants and funding, growing partnerships with funders and overseeing regular reporting.
· Lead the delivery of the annual income plan across grants, donations, earned income and events.
·Identify, pursue and secure new funding opportunities, including writing and coordination grant applications
·Support and coordinate grant applications and funding opportunities.
·Develop and maintain an income pipeline tracker, ensuring opportunities are progressed, deadlines are met, and reporting requirements are planned and delivered.
·Grow voluntary income (donations) through practical supporter processes and clear impact communication.
·Strengthen and streamline earned income by ensuring administration, promotion and booking/payment processes run smoothly for paid sessions, training and membership.
Operations, compliance & administration
·Oversee day-to-day operations, ensuring the charity runs efficiently and professionally.
·Improve and embed systems, processes and ways of working that support a stable “business-as-usual” environment - This wording might be needed for ensuring new person works with the board. Thinking about change management process. Ensure regulatory compliance across the organisation by developing, implementing and maintaining appropriate systems, policies and procedures (including GDPR, Health & Safety and safeguarding).
· Prepare and submit reports to relevant regulatory and statutory bodies as required, including maintaining Charity Commission and Companies House information.
· Manage procurement and contracting of equipment, supplies and services (e.g., IT and office equipment), ensuring best value for money.
Finance administration & budgeting
·Manage day-to-day finance administration using a finance platform, including invoicing, coding and maintaining accurate financial records.
·Support the production of regular finance updates for the Board, including budget monitoring and highlighting risks early.
·Work with Trustees to support financial planning and sustainability.
·Manage accurate daily management and board accounts bookkeeping with external partners and contractors
People leadership, governance support & impact reporting
·Line manage and ensure performance monitoring of the management team
·Manage colleagues, creating a positive, productive, supportive and safe working environment.
·Ensure appropriate HR policies and procedures are in place, liaising with an external provider where necessary.
·Develop a process to monitor impact and KPIs, providing regular feedback to the Board.
·Work with the Board to develop networks and relationships with stakeholders and support review of strategic plans.
·To uphold and champion the values of Two Rhythms.
Key Outcomes (first 6 months)
·Stabilised “business-as-usual” operations with clear systems, documented processes, and a reliable compliance calendar.
·Timely and accurate financial processing, with Clear visibility of financial position through timely QuickBooks processing and regular board reporting (with risks flagged early).
·An agreed and active annual income plan in place, with a managed pipeline across grants, donations, earned income and events reviewed regularly with trustees.
·Impact/KPI reporting implemented and used to guide decisions and demonstrate value to funders and supporters.
Utilising our unique, therapeutic arts programmes, we deliver long-lasting health and wellbeing benefits, enabling expression, connection and joy.
The client requests no contact from agencies or media sales.
Job Title: Chief Executive Officer (CEO)
Contract/ Hours: 35hrs per week
Salary: £55,000
Leave entitlement: 25 days
About The People Hive
The People Hive is an ambitious local charity creating real opportunities for adults with a learning disability across Richmond and the surrounding areas. From our vibrant community hub in Twickenham, we deliver creative, social and developmental activities that help people connect, grow and thrive.
We also run a public gallery that showcases local artists, generates vital income and provides paid work experience for our clients. Our impact was recognised when we were shortlisted for the Richmond Community Heroes Awards 2025, and we are now exploring exciting opportunities for future growth and expansion.
The Role
This is a great opportunity to lead a respected, values-led charity at a pivotal moment in its journey. As Chief Executive Officer, you will set the strategic direction of The People Hive, lead a passionate team of staff and volunteers, and act as the public face of the organisation.
Working closely with the Board of Trustees and key partners, you will help shape the charity’s future, strengthen its sustainability and ensure it continues to make a meaningful difference in the lives of adults with learning disabilities.
How to Apply
We recognise that talented people may hesitate to apply if they don’t meet every listed requirement. If this role inspires you and you believe you could be a strong fit, we encourage you to apply. Your skills, experience and perspective may be exactly what we’re looking for.
Applications close on Friday February 27th 2026.
We are committed to creating and supporting real opportunities for people with a learning disability living in Richmond and surrounding areas.



The client requests no contact from agencies or media sales.
We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.
As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.
Key responsibilities
- Oversee the daily running of the site
- Liaising with external organisations and stakeholders
- Recruitment of new members
- Management of staff, through regular appraisals and by setting SMART goals
- Maintain accurate records of performance, evidencing completion of contracted targets
- Manage and monitor site and project budgets,
- Develop the site and service, maintaining and improving our offer and standards
- Motivate & inspire staff and students
- Create a safe, supportive, and inclusive environment
Person Specification
- Strong leadership skills to motivate, support, and manage staff effectively
- Experience in an education/alternative provision setting, ideally as a DDSL
- Ability to set clear goals and support staff development
- Excellent organisational skills
- Strong time-management and ability to prioritise
- Clear and confident verbal and written communicator with good attention to detail
- Financial and budgeting planning skills
- Current understanding of equality, diversity, and inclusion principles
- Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
- Competent in the use of Microsoft Word, Excel, and email
As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Impact Ops is looking for a Recruitment Associate or Recruitment Specialist (UK) to join our team. The starting salary range is £40,000–£50,000 (associate level) and £55,000–£65,000 (specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
If you’re looking for a role where you can learn quickly, take ownership of core recruitment tasks, and make a meaningful impact supporting high-impact nonprofits, particularly in AI safety, alignment, and governance, we’d love to hear from you.
The deadline to apply is February 28, 2026, although we will be reviewing applications on a rolling basis.
About Impact Ops
Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We're a "remote-first" organization with team members and clients based across the world.
We're looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients.
You can read more about how the first two years went at Impact Ops here.
Key responsibilities
As a Recruitment Associate/Specialist you will be part of a team responsible for recruitment operations for both Impact Ops and our clients. Your key responsibilities will include:
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Designing, documenting, and continuously improving recruitment processes and templates across multiple clients, working closely with hiring managers and internal stakeholders
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Conducting candidate sourcing and outreach, including identifying relevant talent pools and helping build and maintain candidate pipelines
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Conducting early-stage candidate evaluation, including application reviews and screening calls, to identify high-potential candidates early in the hiring process
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Managing candidate communications throughout hiring processes to ensure a professional, timely, and positive candidate experience
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Tracking candidates, roles, and hiring progress accurately across applicant tracking systems and internal tools
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Assisting with recruitment coordination tasks, including interview scheduling and managing process logistics
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Proactively identifying gaps, inefficiencies, or failure points in recruiting systems and proposing improvements
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Maintaining and improving scoring rubrics and assessment frameworks to ensure fair, consistent evaluation
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Supporting the recruitment team with day-to-day operational and administrative tasks to ensure hiring processes run smoothly
Additional responsibilities for Recruitment Specialists:
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Owning client relationships end-to-end for assigned roles, acting as a trusted partner to hiring managers and stakeholders
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Project managing multiple hiring rounds simultaneously, including aligning on role requirements, driving timelines, coordinating stakeholders, and ensuring delivery against hiring goals
About you
You'll need to have:
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2+ years (associate) or 4+ years (specialist) of experience in recruitment, talent acquisition, or a related role
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Experience supporting end-to-end recruitment processes, including sourcing, screening, and coordination
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Strong organizational skills and attention to detail
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Comfort working with recruitment tools, ATS platforms, and documentation systems
You'll also likely have:
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Enthusiasm for adopting cutting-edge recruitment technologies and AI tools, with willingness to innovate
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An operations mindset: you enjoy improving processes and making systems run smoothly
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Ambitious growth mindset with excitement about scaling recruitment operations
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Positive, optimistic approach with strong interpersonal skills
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Experience in nonprofit, social impact, or mission-driven recruitment is a plus
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Experience recruiting for technical research roles, particularly in AI/ML or adjacent fields
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Interest in the unique challenges of recruiting for emerging, specialized cause areas
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Understanding of or an interest in the AI safety landscape
Benefits and salary
Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
Our benefits include:
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Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks' paid sick leave. We also offer a generous allowance for you to spend on your mental health.
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Flexible working: You're generally free to set your own schedule (with some overlapping hours with colleagues as needed). We'll cover a remote workspace outside your home if you need one.
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Generous vacation: 25 days' holiday each year, plus public holidays. We encourage you to use the full allowance.
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Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
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Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we're unable to offer this in your country).
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Equipment to help your productivity: We'll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
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Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.
This is a full-time role, but part-time would also be possible. We prefer candidates who can overlap with European timezones, but we're open to other arrangements for exceptional candidates.
We're able to sponsor visas in the UK, so let us know if you require work authorization.
Application
Here’s a summary of the application process for a successful candidate:
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Application: Submit an application by February 28, 2026.
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Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
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Interview: Attend a remote interview to assess team fit and experience.
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Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
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References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!
We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline.
Diversity and inclusion
We're aware that factors like gender, race, and socioeconomic background can affect people's willingness to apply for roles for which they meet some but not all the suggested attributes. We'd especially like to encourage people from underrepresented backgrounds to express interest.
There's no such thing as a "perfect" candidate. If you're on the fence about applying because you're unsure whether you're qualified, we'd encourage you to apply.


