43 Operation assistant jobs in London

About This Job

This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) we are looking for a proactive and organised HR Assistant to join our HR team in a 2 year FTC and provide high-quality administrative support across the employee lifecycle. Working closely with the HR Manager, you will play a key role in recruitment, onboarding, employee records management, HR reporting, and supporting day-to-day HR operations. You will help ensure our people processes run smoothly, maintaining accurate records, supporting employee queries, and assisting with HR projects and initiatives. The successful candidate will be detail-oriented, highly organised, and committed to delivering a professional and confidential HR service.

Essential Skills

· Previous experience in a HR role.

· Strong organisational skills with excellent attention to detail and accuracy.

· Excellent written and verbal communication skills, with the ability to build positive working relationships.

· Ability to manage multiple priorities, work independently and use initiative.

· Experience maintaining confidential employee records and handling sensitive information discreetly.

· Proficient in Microsoft Office applications and confident learning and using HR systems.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 20th July 2026. We encourage you to make clear in your covering letter how you meet the person specification and highlight your key skills. We cannot make assumptions on your qualifications, skills, or experiences, so please be explicit in your application.

Interviews will be held virtually via Microsoft Teams shortly after the closing date.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

We reserve the right to close for applications before the closing date if we receive a large number of applications.

JOB DESCRIPTION

Job title: Executive Assistant and Projects Coordinator

Contract: Part Time/4 days per week or full-time/5 days per week if preferable. Flexibility regarding working pattern. Permanent contract.

Salary: Up to £25,584 (4 days per week) and £32,000 (full time) and depending on experience.  

Responsible to: Gestalt Centre CEO

Location: Hybrid working, remotely and in-person at London Kings Cross.  

ABOUT THE ORGANISATION

We are the Gestalt Centre, an established not-for-profit therapy organisation supporting the mental and psychological wellbeing of individuals, groups and organisations.

We deliver a range of therapy, personal and professional development courses, alongside therapeutic services.

Gestalt is a relational, humanistic approach that helps people build meaningful relationships, navigate change and lead fulfilling lives.

Our work is grounded in the values of diversity, equality and inclusion; kindness, respect and working collaboratively together.

ABOUT THE ROLE

Purpose and Offer

We are looking for a highly organised, people-oriented Executive Assistant and Projects Coordinator to support our CEO and the workstreams she leads. This is a varied and rewarding role combining executive support, project coordination, governance and organisational development.

You will work closely with senior leaders and colleagues across teams, with strong support and opportunities to develop.

✔ Join a welcoming, purpose-led and dynamic organisation with collaborative, human-centred ways of working.

✔ Work closely with our CEO and Leadership Team in a varied role.

✔ Access coaching, support and development opportunities to grow professionally.

✔ Join the Gestalt Centre – a beacon of excellence in the therapy world.

✔ Enjoy significant flexibility and autonomy, hybrid working and an accessible central London location.

Areas of Work and Responsibility 

Executive support to the CEO

· Provide administrative support to the Gestalt Centre CEO, ensuring effective diary management, scheduling, and administration of commitments.

· Organise and coordinate meetings, including supporting the drafting of agendas, collating papers and ensuring all necessary information is available in advance.

Leadership and governance coordination and support

· Coordinate Leadership Team, Board and sub-committee meetings, ensuring smooth end-to-end administration.

· Prepare, collate and circulate papers, working with the CEO and Leadership Team to ensure accuracy and timeliness and maintain good records. 

Workstreams and projects coordination

· Coordinate and support projects and workstreams led by the CEO, including the short courses programme, marketing campaigns, organisational policies, business development and fundraising activities.

· Act as a central point of contact for cross-team activities and support priority initiatives by coordinating meetings, actions and follow-ups.

· Liaise with the CEO and Leadership Team to maintain workstream plans, tracking priority actions and progress.

Administration, systems and information management

· Maintain effective filling, records and document management systems. 

· Support organisational databases and digital systems, and produce and format documents, presentations and reports as required.

Communication and stakeholder support

· Support internal and external communications on behalf of the CEO, ensuring tone, clarity and accuracy.

· Build and maintain effective working relationships across the organisation. 

· Provide a professional and responsive point of contact for queries directed to the CEO’s office.

PERSON SPECIFICATION

Education, Knowledge, Skills and Experience

· Educated to degree level or equivalent, with good numeracy and literacy skills.

· Experience providing executive or senior administration support to senior leaders, managing priorities and coordinating activities in a dynamic, busy environment.

· Experience coordinating projects, workstreams or organisational initiatives, including tracking actions, timelines and delivery.

· Strong organisational and planning skills, with excellent attention to detail.

· Excellent written, verbal communication and interpersonal skills.

· Confidence using databases, digital systems and information management processes.

· Able to work collaboratively and independently, using own initiative.

· Preferably experience working in a not-for-profit, charity, educational or therapy setting.

Personal and professional attributes

· Flexible, proactive and solutions-focused, working with kindness and respect.

· Calm, confident and adaptable, with the ability to anticipate needs and work with tact, diplomacy, discretion and integrity.

· Reliable and resilient, able to work effectively both as part of a team and independently with minimal supervision.

· Comfortable working remotely and happy to be in the office once or twice a week.

For a full job describtion, please see the document attached. And if it sounds like you - we'd love to hear from you!

Location: Hybrid: home-based with weekly attendance at the London office, plus additional days as required for meetings, board meetings or events

Salary: £35,200 per annum rising to £38,100 after 1 year of service

Responsible to: CEO

Contract type: Full Time (37 hours per week), Permanent

Closing date: 18th September, Midday

Who we are

Futures for All (formerly Speakers for Schools) is a UK charity founded in 2010 to tackle educational and social mobility inequality, connecting state-educated young people with inspirational speakers and high-quality work experience. Since its founding, the charity has supported almost two million young people, working with a national network of schools, colleges and employer partners to level the playing field for young people who are educated in the state sector, with those that attend the best fee-paying schools. Having grown from its original speaker programme into a broader work experience offer, the charity is now the largest provider of work experience in the UK, with ambitious plans to ensure all young people have access to the workplace, whilst at school.

Role Summary

This is a genuine opportunity to contribute first-hand to the strategic running of a national charity, with close visibility of how the organisation is led and governed. You will be trusted with sensitive information, exposed to strategic decision-making, and given the chance to shape how the CEO's office and the wider senior leadership team (SLT) operate day to day.

Beyond the traditional diary, travel and correspondence duties, you will play an active part in the mechanics of governance and decision-making- supporting board meetings, tracking actions to completion, and ensuring that what lands on the CEO's desk is accurate, well-presented and ready to act on. You will also work closely with the newly appointed Project Management Office (PMO) Lead, helping ensure that updates on risks, issues and KPI tracking reach the CEO promptly and in a digestible form, so that the CEO's time and attention are focused where they are needed most. It is an ideal role for an experienced EA or Personal Assistant who wants more ownership, more variety, and closer involvement in the strategic life of an organisation than a traditional support role typically offers.

This role offers direct exposure to the strategic and governance rhythm of the organisation- from board papers to senior stakeholder meetings- for someone who wants their EA experience to build towards broader organisational and governance expertise.

Key Duties / Responsibilities

Supporting the CEO:

• Proactively manage the CEO's diary, resolving clashes and prioritising competing demands on their time in line with organisational priorities.
• Act as a first point of contact for the CEO, screening and triaging correspondence, calls and requests, and responding or redirecting where appropriate.
• Build strong working relationships with the CEO's key internal and external contacts, acting as a trusted and professional representative of their office.

Diary, Travel & Logistics:

• Coordinate complex diaries across multiple stakeholders, both internal and external, including scheduling and rearranging meetings at short notice.
• Book and manage travel, accommodation and venues, including researching options, managing costs, and having contingency plans in place.
• Prepare itineraries and briefing packs ahead of trips, meetings and events, ensuring the CEO is fully prepared.
• Process expenses and invoices relating to the CEO's activity in line with company policy.

Meetings, Minutes & Action Tracking:

• Attend meetings chaired by or involving the CEO to take accurate, concise minutes and notes, distinguishing decisions from discussion.
• Maintain a live action log across meetings, proactively chasing owners and reporting progress back to the CEO so nothing is missed.
• Organise logistics for meetings and away days, including rooms, catering, materials and technology.
• Work closely with the Project Management Office (PMO) Lead to ensure that risk, issue and KPI updates are routed to the CEO promptly and in a clear, digestible format, helping the CEO focus attention where it is most needed.
• Liaise with the PMO Lead on scheduling and papers for any meetings that bring project or programme updates to the CEO, ensuring consistency with the wider action and decision tracking maintained for the CEO's office.

Board & Governance Support:

• Support the coordination of board and committee meetings, including scheduling, collating and distributing papers to agreed deadlines.
• Take and produce minutes for board and committee meetings, working closely with the CEO (and Chair/Company Secretary, where applicable) on accuracy and follow-up.
• Maintain a board actions and decisions tracker, and support the CEO in preparing for board cycles.
• Maintain confidentiality and good document control over board papers, minutes and related governance records.

Document & Presentation Production:

• Produce first drafts of documents, reports, briefings and PowerPoint presentations for the CEO to review, amend and finalise.
• Format and polish documents and slide decks to a professional, consistent, on-brand standard.
• Review documents and correspondence prepared by others before they reach the CEO, checking for accuracy, clarity, tone and fitness for purpose, and flagging any concerns.

Support to the Senior Leadership Team:

• Provide reasonable and proportionate admin support to other members of the SLT, prioritised in agreement with the CEO.
• Minute meetings with senior internal and external stakeholders on behalf of SLT members, as required.
• Assist with occasional diary, travel or document support for the SLT where this does not conflict with the needs of the CEO.

Office & General:

• Maintain efficient filing, contact and information systems for the CEO's office.
• Handle sensitive and confidential information with discretion and sound judgement at all times.
• Undertake other duties reasonably commensurate with the role, as required by the CEO.

Skills / Experience / Knowledge:

Essential:

• Significant experience as an EA, PA or senior administrator supporting a CEO, director or other senior executive.
• Experience taking minutes and tracking actions for senior-level or board/committee meetings.
• Excellent written English, with the ability to draft clear, well-structured documents, correspondence and presentations.
• Expert in using common business software/ applications such as Microsoft Office Word, PowerPoint, Excel and Outlook.
• Strong organisational skills and the ability to manage multiple, competing priorities under time pressure.
• Sound judgement and discretion when handling confidential or sensitive information.
• A proactive, solutions-focused approach, comfortable using initiative rather than waiting to be asked.
• Excellent interpersonal skills, with the confidence and professionalism to liaise with senior stakeholders, board members and external contacts.
• Flexibility to travel to, and work from, the London office on a regular (weekly) basis, with occasional flexibility around hours for travel, events or board meetings.

Desirable:

• Experience supporting board or governance processes (e.g. in a charity, membership body, or regulated organisation).
• A relevant qualification (e.g. in business administration or executive PA practice), though experience will be weighted more heavily than formal qualification.
• Confident and effective use of AI tools (e.g. Microsoft Copilot, ChatGPT, Claude) to support drafting, summarising and formatting work- for example, producing first-draft documents, presentations or minutes for review, while applying good judgement on accuracy, confidentiality and when human review and rewriting is needed.
• Experience providing ad hoc support across a wider senior team, not just a single executive.

Behaviours and Style:

• Calm and unflappable under pressure, with good humour and resilience.
• Trustworthy and discreet, with a strong sense of confidentiality.
• A genuine interest in the wider organisation and how it operates, not just the transactional tasks of the role.
• Collaborative- happy to support colleagues across the SLT while keeping the CEO's priorities front and centre.

Diversity at our core

Futures For All is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

The Application Process:

Please apply as soon as possible by clicking the 'apply for this job' button in the top right-hand corner of the job advert. Once clicked, you will be asked to complete your application by submitting your CV and a cover letter. The cover letter is an opportunity for you to share the skills and knowledge you have to be successful in this role. Appointees are subject to a DBS check. You must have the right to work in the UK to apply.

The deadline to submit your application is the 18th September 2026, Midday.

Futures For All is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

Annual Leave

Staff receive 25 days annual leave, increasing incrementally after 2, 3 and 5 years of service to a maximum of 28 days. This is in addition to bank holidays and gifted leave between Christmas and New Year.

Futures For All Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY:  We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

Join the London District and become part of a collaborative, supportive team.

As our Operations Support Assistant, you will be a key member of the team, contributing to the many workstreams that support the life of Methodism across London. We are looking for an excellent organiser who can manage their own workload, support others and provide first-rate administrative assistance. You will also be confident using a range of IT applications. We value people who think independently, take initiative and work collaboratively - sharing ideas and helping to turn them into action. You will work closely with the existing Operations Support Assistant in a job-share like partnership, keeping in touch and sharing information to support one another. This part of the job-share partnership will focus on managing the District Chairs diaries, coordinating room bookings and leading support for the Justice and Mission Group. 

Why work with us?
You will enjoy a central office in Westminster, the flexibility to work remotely and the support of welcoming colleagues. We also offer flexible working arrangements, learning and development opportunities, competitive pay, a pension and generous annual leave. We are committed to equality, diversity and inclusion - and to creating a workplace where everyone can contribute and thrive.

Take a look at the job description to find out more. If the role sounds right for you, complete the application form. If you have any questions, please get in touch - we would be happy to hear from you.

St Dionis Church is looking for an exceptional Operations and Office Manager to oversee the practical, financial, and administrative life of our vibrant church community.

This is a pivotal role. You will work directly alongside the clergy and staff team to manage our beautiful facilities, streamline our systems (using ChurchSuite), and organise and make possible the functioning of the body of Christ at St Dionis.

From managing daily church infrastructure and overseeing finances, to acting as PCC Secretary and supporting our local charity partnerships (like Glassdoor and Crosslight), you will ensure everything runs smoothly behind the scenes. 

We need a highly organised, systematic, rigorous, joyful and efficient team player who loves making things happen.

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – December 2025
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

• Handling phone and email enquiries from campaign participants
• Logging supporter interactions and updating records in the CRM
• Processing donations accurately
• Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

• Warm, personable, and confident speaking with supporters
• Comfortable managing calls and admin tasks simultaneously
• Detail-oriented and organised
• Based in London (due to office-based days)
• Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

Apply online today to register your interest – interviews happening quickly.

Future Dreams is a pioneering UK charity providing psychological, practical, and emotional support to people diagnosed with breast cancer. We also champion early detection through breast health masterclasses and fund vital research into secondary breast cancer.

Based at Future Dreams House in King’s Cross — our welcoming breast cancer support centre — we deliver a vibrant programme of in-person and online services, community activities, and one-to-one support with specialist nurses, counsellors, and therapists. Everything we do is driven by one clear belief: nobody should face breast cancer alone, or without hope.

We are now looking for a Finance Assistant to join our growing team and play a key role in strengthening our in-house finance function.

About the role

This is a fantastic opportunity for an organised, detail-driven finance professional who wants to develop their career within a purpose-led charity.

Working closely with the Head of Finance, you will support the smooth day-to-day running of our finance operations, ensuring transactions are processed accurately and on time, records are well maintained, and financial controls are consistently applied. You’ll contribute to reliable reporting, support audit and compliance activity, and help build efficient processes that enable the charity to operate effectively.

You will also work collaboratively with colleagues across the organisation and liaise with suppliers and external stakeholders, becoming a trusted part of a friendly, supportive team that values accuracy, integrity, and continuous improvement.

About you

You will be an organised, accurate and conscientious finance professional who takes pride in getting the detail right and following processes through to completion.

You will have:

• At least two years’ relevant experience in a finance or accounting role.
• An AAT Level 3 qualification, or equivalent.
• Practical experience of processing supplier invoices, expenses and other financial transactions accurately.
• Experience of bank and/or supplier account reconciliations and investigating discrepancies.
• Good working knowledge of Xero or a similar accounting system.
• Strong Excel skills and confidence working with financial data and spreadsheets.
• Excellent attention to detail and a high degree of accuracy.
• The ability to organise your workload, manage competing priorities and meet financial deadlines.
• A practical, solutions-focused approach, with the confidence to investigate queries and escalate issues where appropriate.
• Strong written and verbal communication skills and the ability to liaise professionally with colleagues, suppliers and other stakeholders.
• The ability to work independently while contributing positively to a small, collaborative team.
• Integrity and discretion when handling confidential financial and personal information.

Experience of month-end processes, charity finance and/or working within a not-for-profit organisation would be advantageous.

AAT Level 4, or progression towards a professional accounting qualification, would also be desirable.

You will be supportive of Future Dreams’ purpose and values and committed to helping us create an inclusive workplace that reflects the diverse communities we serve.

What we offer

· £24,000 - £28,000 pro rota, per annum (FTE £30,000 - £35,000 pa)

• 25 days annual leave plus bank holidays
• Pension
• Additional one-week paid shutdown over Christmas and New Year
• Hybrid working with a minimum of 2 days per week based at Future Dreams House.
• Free weekly yoga sessions
• A warm, inclusive working environment in a mission-driven organisation

Safeguarding

Future Dreams is committed to safeguarding and promoting the wellbeing of everyone who uses our services. All staff are expected to share this commitment and to follow our safeguarding policies and procedures.

Appointment to this role will be subject to satisfactory references, confirmation of the right to work in the UK and a Basic DBS check.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications. Early application is therefore encouraged.

Assistant Services Director

We are seeking an experienced senior services leader to oversee high-quality homelessness and housing services across London and the South East.

Position: Assistant Services Director
Salary: £49,237 per annum
Location: London and South East
Hours: Full-time, 37.5 hours per week
Contract: 12-month fixed-term contract
Closing date: 21 September 2026

About the role

Depaul UK is looking for an experienced Assistant Services Director to provide senior operational leadership across a portfolio of homelessness and housing support services.

You will lead and develop Service and Pathway Managers, ensuring services are safe, effective, compliant and delivering excellent outcomes for young people and adults experiencing or at risk of homelessness.

Key responsibilities include:

· Leading high-performing services and management teams across London and the South East

· Ensuring excellent safeguarding practice and regulatory compliance

· Monitoring service quality, contracts, KPIs and performance

· Overseeing housing management, voids, arrears and rental income

· Ensuring accommodation meets health and safety requirements

· Managing relationships with commissioners, local authorities, landlords and other key stakeholders

· Supporting budget setting, monitoring and remedial action

· Leading mobilisation plans for new and changing services

· Coaching and developing managers and supporting workforce development

· Championing client involvement and co-production

· Deputising for the Area Director when required

About you

You will be an experienced operational leader with a strong track record of managing services, managers and performance.

You will have experience of contract management and compliance monitoring, alongside a good working knowledge of housing and homelessness issues. Experience of working with vulnerable people is essential.

You will be confident setting clear standards, developing high-performing teams and leading through change. You will also bring excellent communication, influencing and problem-solving skills, with the ability to build strong relationships with commissioners, partners and colleagues.

You will be self-motivated, resilient and comfortable balancing strategic priorities with the day-to-day demands of delivering high-quality services.

About Depaul UK

Depaul UK has been tackling homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK.

Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical action to help people build brighter, more independent futures.

Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.

Other roles you may have experience of could include: Assistant Director of Services, Head of Services, Regional Head of Services, Regional Operations Manager, Head of Operations, Housing Services Manager, Homelessness Services Manager, Service Delivery Manager or Assistant Area Director.

12-month fixed-term contract | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team. 

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role 

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision. 

You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight. 

This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for an Operations Manager, to join us on a full-time, 8-month fixed term contract, working 36 hours per week.

The Benefits

• Salary of £41,403 per annum, depending on experience
• 26 days' annual leave plus public holidays,
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a terrific opportunity for a professional supervisor with experience in the leisure, hospitality or service industries to develop their career with our historic organisation.

You will work in some of London’s best loved and beautiful spaces, facilitating the enjoyment of others for the entirety of the season!

So, if you’re ready to elevate your expertise in the heart of London’s green haven, then apply today!

The Role

As an Operations Manager, you will lead the operational teams for the water-based leisure services in The Hyde Park Boat House, Serpentine Lido, The Regents Park Boating Lakes and The Greenwich Park Boating Lake.

Managing the delivery of an excellent customer journey and experience, you will ensure our activities are safe and efficient delivered in a positive environment that will leave a lasting impression on our visitors and team.

You will also oversee the customer booking process, ensuring efficiency and enjoyment and responding to service demands, escalating issues when necessary.

You will play a role in the recruiting, inducting and training our large seasonal team to a high standard.

Additionally, you will:

• Act as a key-holder, opening and closing venues
• Co-ordinate the efficient and effective deployment of the team
• Undertake front of house, operational assistant duties and lifeguarding supervision
• Ensure that the venues and equipment are clean and escalate any disrepair

About You

To be considered as an Operations Manager, you will need:

• Supervisory experience in the leisure, hospitality or service industries
• Experience of managing services with high volumes of customers
• The ability to provide effective management of people and resources
• The ability to build effective working relationships and foster collaboration

We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Operations Manager, please apply via the button shown. Successful candidates will be appointed on merit.

Permanent | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance. 

You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership. 

This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

Harris Hill is delighted to be partnering with a leading UK charity that works to increase the flow of philanthropic funding to charities, not-for-profits and social enterprises around the world. We are seeking an experienced Executive Assistant & Board Administrator to join its growing and entrepreneurial team.

This is a varied opportunity for an experienced Executive Assistant who enjoys working in a fast-paced environment with senior stakeholders and has strong Board governance experience. Reporting to the Deputy CEO, you will provide comprehensive support to the CEO and Deputy CEO, while also playing a key role in the effective administration of the organisation’s Board and Committees. You will manage senior diaries, meetings and travel, prepare papers and presentations, handle confidential information and act as a key point of contact for internal and external stakeholders.

You will also coordinate the full Board and Committee meeting cycle, including scheduling, meeting logistics and Board packs, attending meetings, producing accurate minutes and tracking actions through to completion. Alongside this, you will support Foundation Boards, shared inboxes, governance and compliance activity, and a range of executive projects.

We are looking for someone with significant experience in an Executive Assistant or similar role, ideally supporting C-suite executives. You will have proven experience preparing Board meeting minutes, excellent organisational and communication skills, meticulous attention to detail and the ability to manage competing priorities effectively. Discretion, emotional intelligence, resilience, sound judgement and the ability to work independently are essential.

This is an excellent opportunity to join a purpose-driven organisation with a strong reputation in the philanthropy sector and play a central role supporting its executive and governance functions.

To apply, please submit your up-to-date CV by 11 September 2026 at 11:59 AM. Shortlisted candidates will be asked to submit a tailored cover letter after reviewing the full job description.

Please note that only applicants with an unrestricted right to work in the UK will be considered for this position.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.