Operation director jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for ambitious and strategic Development Manager – Corporate and Philanthropy to lead the growth of our corporate fundraising, build high-value partnerships, and work with our network of senior supporters to unlock transformational opportunities.
With a strong foundation of mid-level corporate partners (typically £5k-£25k) and a skilled Senior Officer in place to manage and grow those relationships, you’ll be free to focus on securing new, higher-value partnerships and support.
The Role:
You’ll lead our corporate new business development identifying and approaching companies aligned with our mission, and converting them into long-term, mutually beneficial partnerships.
You’ll work closely with the Director of Fundraising to cultivate high-net worth individuals and senior volunteers who can introduce us to the right people and help get us in the room.
Working with colleagues across communications, marketing and services, you’ll create professional, pitch-ready presentations and proposals that inspire companies to partner with us – and then deliver those pitches at a senior level, with confidence and clarity.
Key responsibilities:
· Research, Identify and approach new corporate prospects, building a strong pipeline of potential six-figure partners
· Lead on creating bespoke, compelling pitch decks and proposals, working with the communications and Marketing Team to ensure quality and impact.
· Deliver high-level presentations and pitches to senior stakeholders across a range of industries.
· Work with the Director of Fundraising to identify and engage major donors and key contacts who can help unlock introductions and strategic support
· Manage Senior Officer who leads on existing mid-level corporate partnerships.
· Support the growth of the mid-level portfolio and ensure excellent stewardship and reporting for all corporate partners.
· Collaborate with marketing, communications, and service delivery teams to ensure partnerships are meaningful, on-brand, and mutually beneficial.
· Monitor income and pipeline progress, ensuring accurate forecasting and tracking.
What we’re looking for:
· A track record of securing new business or corporate partnerships, ideally in a fundraising CSR setting
· Confident writing and presenting skills, with experience creating professional pitch decks and delivering high-level presentations
· A strategic thinker who can spot opportunities, plan a compelling approach, and close the deal
· Experience collaborating across teams (e.g. Marketing design, service delivery) to shape proposals and deliver joint objectives
· A strong relationship-builder with the credibility to work with senior executives, philanthropists and decision-makers
· Organised, self-starting and passionate about helping families when they need it most
· Line management experience desirable, but not essential
We will be reviewing applications ongoing so early applications are advised. We may close the advert earlier than advertised.
Only shortlisted candidates will be contacted. Please submit your CV along with a covering letter(max 2 pages) explaining how your experience fits the role. More details can be found in the recruitment pack attached.
Closing date: 3 October 2025
Hounds for Heroes is at a defining moment in the eveolution of the organisaation. We are seeking a strategic leader who can bring clarity of thought and a fresh perspective to explore a range of strtaegic options to ensure we are positioned for a sustainable poistive future.
Hounds for Heroes is a national charity, based near Petersfield, Hampshire, which provides specially trained assistance dogs to people who have served or are serving in either HM Armed Forces or the Emergency Services,and who have become physically disabled through illness or injury. Their disability does not need to be related to their time in service. The Charity aims to provide help and practical support leading to an enhanced quality of life – more details can be found on our website
The Charity has grown steadily since its foundation in 2010 and we are at a defining moment in our organisation’s evolution — an inflection point where our track record of impact meets a future of untapped opportunity. The Board is actively exploring a range of strategic options to ensure we are positioned for sustainable growth and lasting change.
We are seeking a visionary, strategic leader who can bring clarity of thought, fresh perspective, and the ability to guide an organisation through change. You will work closely with our Board, and leadership team to help shape and deliver the strategy that will take us into our next chapter.
Success in this role will require:
- Proven ability to think strategically and navigate complex decision-making.
- Skill in building strong relationships and aligning diverse stakeholders behind a shared vision.
- The leadership presence to both honour the organisation’s founding spirit and adapt it for future needs.
- Strong operational management to ensure the Charity has the organisational structure, capabilities and processes to meet key objectives
This is a rare opportunity to lead a much-loved charity at a moment of real possibility, helping to define its direction and set it on a path to greater reach, resilience, and impact.
For further information on the role please refer to the detailed job description attached.
The role is predominantly workplace based although some flexibility/hybrid working is acceptable, therefore being within a reasonable commuting distance to the Charity’s HQ near Petersfield, Hampshire would be an advantage
Closing date: Friday 12th September
Provides benefit through specially trained assistance dogs to those serving or served in HM Armed Forces and the Emergency Services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Programme Manager
Reports To: Director of Programmes & Development
Salary: £29,000 - £31,000 per annum, dependant on experience
Location: Home-based, must be located in or with close proximity to Wiltshire and Somerset
Contract: Permanent, full time
Holiday: 25 days per annum, plus public holidays
Application: Application Form
Closing Date: Thursday 16th October 2025 at 9am
The Charity
The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
The Role
We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes.
Responsibilities will include:
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Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.
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Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.
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Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require.
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Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.
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Providing ongoing feedback to young people, parents, carers and schools.
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Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.
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Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme.
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Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.
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Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.
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Contributing to organisational planning and development, including supporting the development of further opportunities for young people.
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Supporting the fundraising team through providing feedback, reports or event support.
You will also;
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Be involved in sector networking and awareness raising on behalf of the Trust.
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Act as an ambassador for the Youth Adventure Trust at all times.
The post is subject to a six months’ probationary period.
The Candidate
To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.
We need someone with:-
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Commitment to safeguarding and dedication to promoting the welfare of young people.
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Relevant experience of managing young people, preferably in a residential environment as well as outside of this.
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Experience in working in partnership with other professional organisations and parents/carers.
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Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff.
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Self-motivation with the ability to work on their own initiative to plan and manage their workload.
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Strong IT skills including experience of MS Office, web based platforms and databases.
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Excellent administrative skills and a methodical and thorough approach.
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The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.
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Excellent communication and interpersonal skills.
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A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.
In addition:-
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The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending several residential camps over the year, and some weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.
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A full current driving licence and access to your own vehicle is required.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
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a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
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we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;
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if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview;
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in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;
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if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and
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applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.
Please review our Safeguarding Policy available on our website.
How to Apply
Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above.
The Application Form should be returned to:
Abigail Hinds, Operations Coordinator
Applications Closing Date: Thursday 16th October at 9am
Shortlisted candidates will be notified by Friday 17th October
Interview Date: Monday 27th October in Frome, Somerset
A second interview will be held for selected candidates on Sunday 2nd November in the Wiltshire area.
The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.
Unfortunately we are unable to reimburse interview expenditure incurred.
Data Protection Statement
For information about how we use your data, please see the Privacy Policy on our website.
Equal Opportunities and Diversity Statement
The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Additional documentation:
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Application form
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Recruitment of Ex-offenders Policy
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Example Reference Questions
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.

The client requests no contact from agencies or media sales.
Regional Operational Manager
Service: Services and Innovation London
Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)
Location: Various areas across London
Hours: 29.6 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
· Proven leadership experience managing services for vulnerable children, young people, and families.
· Strong background in team management, budget oversight, and quality assurance.
· Skilled in stakeholder engagement, partnership building, and service development.
· Experience with tenders, funding bids, and strategic growth.
· Knowledge of safeguarding, compliance, and data-driven performance monitoring.
· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
· Excellent communication, project management, and organisational skills.
· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Follow the link to our website and click 'Apply Now' below to complete our online application form
· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
37.5 hours per week
Hybrid role - up to 1 day a week from home
Job Purpose
As a central part of the HR team, the HR Administrator helps keep everything running smoothly behind the scenes. Acting as the first friendly face for staff and managers, from supporting day-to-day administrative operations to partnering with HR Business Partners, the postholder helps create a positive, people-first experience across the organisation aligned with the Hospice’s values.
About Us
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity who retain an interest in the oversight of the Hospice. Our mission is to provide compassionate, specialist palliative care to people in the diverse community of East London who are living with life-limiting illness. The Hospice seeks to be an outstanding provider of palliative and end-of-life care. Each employee is critical to delivering and maintaining those standards in accordance with the Hospice’s core values.
Key Responsibilities
1. HR Team and Service Support
- Act as the first point of contact for all HR queries (phone, email, in person) escalating where necessary.
- Monitor shared and team inboxes, providing administrative support to the HR team.
- Build and maintain positive working relationships across the hospice.
- Support the HR Business Partners in all areas of HR delivery including policy updates and audit process.
- Coordinate, arrange and take minutes at key meetings.
- Manage stationery and stock supplies for the HR team.
2. Recruitment and Onboarding
- Draft and publish job adverts and vacancy packs to internal and external platforms.
- Assist hiring managers with shortlisting, interview scheduling, and candidate communications.
- Carry out all pre-employment checks, including references, DBS, right-to-work, and Occupational health.
- Prepare offer letters and contracts of employment.
- Add new starters to the HR System and order fobs and name badges.
- Organise and deliver new starter HR inductions.
3. HR Systems and Administration
- Maintain accurate personnel records in line with GDPR and hospice procedures.
- Manage key compliance tasks including DBS renewals, right-to-work checks, and professional registration monitoring.
- Report on HR metrics.
- Maintain the HR Portal and rota management system.
- Process payroll changes including starters, leavers, absences, contractual changes and other miscellaneous updates.
- Produce and issue routine HR communication (maternity, leaver, probation letters).
- Manage employee benefits and general employee administration queries.
- Track and support performance review and probation processes.
- Support managers with absence management administration, escalating complex matters to the HR Business Partners.
Further information about the role can be found in the Job Description.
To apply, please click the Apply button to visit our website.
Closing date: Wednesday 8th October 2025
Interview date: Thursday 16th October 2025
Are you a talented HR professional with an interest in international development and global affairs?
Do you want to work with one of the largest and most innovative NGOs in the world, one which is was born in, and is led from, the Global South?
Part of the global BRAC family, BRAC Europe is looking for an experienced HR business partner to join our team of approx. 20 staff as we embark on a new growth strategy in Europe.
This newly created role will be responsible for all aspects of HR, reporting to the Director of Finance and Operations.
The role will suit a self-starter who is as equally at home handling strategic issues such as compensation and benefits or organisational culture, for example, as they are managing the details of, say, a recruitment process or ensuring our HR policies remain legally compliant.
Please note this role is being offered on a part-time (0.6 FTE) basis.
The client requests no contact from agencies or media sales.
Concerts & Projects Manager
Position Summary
The Concerts & Projects Manager is responsible for the planning, coordination and delivery of several key areas of the orchestra’s core performance activity (including but not limited to: concerts in London and around the UK, commercial recording projects, the orchestra’s Garsington Opera residency and others).
Working in a fast-paced environment as part of a friendly, fun and creative team, the role of Concerts & Projects Manager provides a unique opportunity to work with leading musicians and conductors. Excellent organisational and budgeting skills, attention to detail, innovative thinking and a flexible approach to working will help you manage, develop and execute a diverse range of projects to the highest standard.
With oversight from the Senior Concerts Manager and Concerts Director, the post-holder will work closely with the Concerts Coordinators, Concerts Assistant and the Orchestra Operations Team in the delivery of outstanding performances in venues as varied as car parks, concert halls and country houses.
Key Responsibilities
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Planning and coordinating of the London Season at the Royal Festival Hall.
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Planning and co-ordination of the Orchestra’s residencies in the main season: Basingstoke, Bedford, Canterbury & Leicester and in the summer season: Garsington Opera and Three Choirs Festival.
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Planning and co-ordination of the Orchestra’s UK engagements.
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Preparing concert/project budgets, managing and maintaining set budgets and final reconciliations/invoicing.
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Liaising with the Orchestra’s Head of Production and Stage Managers regarding practical arrangements for all concerts and projects, including but not limited to stage plans, arranging stage extensions where required, truck requirements etc.
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Liaising closely with the Orchestra Librarians on orchestrations and editions for repertoire being performed or recorded.
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Supervising the Concerts Coordinators and Assistant in the practical delivery of contracts, PPE letters, tech riders, dressing room and security lists, rehearsal venue bookings, detailed schedule preparation etc.
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Keeping abreast of all relevant agreements and updates from the Association of British Orchestras and Musicians’ Union.
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Liaising with the Orchestra Committee and Artistic Committee regarding player matters as directed by Senior Concerts Manager/Concerts Director
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Attending concerts & projects in London and around the UK. Representing the Philharmonia with utmost professionalism at all times.
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Undertaking such other duties as may reasonably be required by the Company.
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Upholding and demonstrating the Orchestra's values.
Skills and Qualifications
Essential:
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Minimum three years’ experience in classical music administration;
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Demonstrable experience in performance production and scheduling;
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A strong passion for orchestral music;
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Meticulous attention to detail;
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Self-motivated and a diligent worker;
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Good organisational skills and time management;
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Excellent interpersonal skills, both written and verbal;
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Ability to problem solve independently;
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Ability to find creative solutions independently;
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Ability to work as part of a team;
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Ability to motivate junior colleagues;
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Willingness to have a hands-on and positive attitude during projects;
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Willingness to work unsocial hours, including evenings and weekends;
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Willingness to travel outside London, as required.
Desirable:
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Skills in concert management
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Previous employment with a symphony orchestra
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Knowledge of the working practices of a professional orchestra (including ABO/MU agreements that apply to a professional freelance orchestra)
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Knowledge of orchestral repertoire
Reporting Structure
Reporting to the Senior Concerts Manager.
Employment Type
Full time, based in London with weekend and evening work as required by the orchestra’s schedule.
Salary and Benefits
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£30-£35k, dependent on experience
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Pension contribution of 6% of salary to a qualifying scheme
Location
The role will be based at our administrative office in Southwark, London SE1; however, the role will require frequent travel within the UK (and possibly at times internationally)
Application Process
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Closing Date: Monday 29 September 2025
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First interviews: Thursday 2 October 2025
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Second round interviews: w/c 6 October 2025
Equal Employment Opportunity Statement
The Philharmonia Orchestra is committed to ensuring equitable opportunities and a welcoming environment for all those that engage in our work. We strive for a more representative workforce and encourage applications from under-represented groups in the UK arts workforce, particularly those from Black, Asian and Ethnic Minority backgrounds, from lower socio-economic statuses, d/Deaf and Disabled applicants, and those from the LGBTQIA+ community. We are a Disability Confident Employer. If you require any adjustments to apply for this position or attend an interview, get in touch with us via email with ‘Reasonable Adjustments – Philharmonia’ in the subject line.
The client requests no contact from agencies or media sales.
Four Greens Community Trust is all about helping people and changing lives in the North of Plymouth. We are looking for an innovative and inspirational CEO to lead the team into even more new and exciting chapters in the story of our growth. You will be part of a dedicated, versatile and hardworking group of staff and volunteers and part of a community which cares for each other.
We are looking for somebody who has exceptional community leadership and communication skills, who has confidence in leading capital projects and working in partnership with health and wellbeing organisations. You will have proven experience in strategic leadership, income generation and organisational development.
The Trust is an Equal Opportunities employer and we will seek to ensure equality of treatment for all, regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
For more information and an application form, please take a look at our recruitment pack.
The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.
We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.
Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 28th September (11:59pm)
Likely interview date: Friday 10th October
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




The client requests no contact from agencies or media sales.
Job purpose
To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key working relationships
Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.
Key Responsibilities
1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations
- Undertaking debt advice file reviews
- Identifying advisers’ soft skill and technical training needs
- Providing constructive feedback, and pastoral support, to advisers and their line managers
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
3. Ensure project compliance and quality requirements are achieved.
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
4. Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
Other:
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Person Specification
The successful candidate will demonstrate:
Essential Criteria:
1. Experience and Skills:
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- Have recent knowledge and experience of specialist debt casework
- Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
- Understanding of the issues involved in interviewing clients (all channels)
- Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
- Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
- Experience of the monitoring, managing and evaluation of projects and performance
- Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
- Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
- Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
- Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
- Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro
2. Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
3. Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
4. Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a new Finance Manager to join our busy team at Brighton Table Tennis Club. This is a key role and will be ideal for someone who enjoys working a part of a dynamic organisation.
The Finance Manager will ensure the smooth running of our financial systems, regularly reviewing finance policies, processes and procedures to ensure they are fit for purpose and liaising with the Director and Board about financial issues. Working with the Director you will use your experience to contribute to the long term financial sustainability of a values led organisation.
Brighton Table Tennis Club is a local charity with international reach whose foundations are based on building a community of players and ensuring that everyone is welcome. We prioritise working with people who would not otherwise get the opportunity to play and work across two sites in Moulsecoomb, and externally in schools, hospitals and prisons.
Our ideal candidate is someone who is an experienced charity finance professional with strong technical skills and knowledge and a strategic approach.
Key Responsibilities:
Financial Oversight
• Lead all aspects of day-to-day financial operations
• Prepare accurate quarterly management accounts to be presented to the Trustees and Executive Director
• Develop and maintain budgets for the whole organisation.
• Maintain oversight of payroll and pensions in collaboration with external providers
• Manage the weekly payment run, process invoices, and maintain accurate sales and purchase ledgers.
Strategic Planning & Compliance
• Lead financial forecasting and modelling for future sustainability
• Work closely with the Director on strategic financial planning
• Ensure compliance with Charity Commission, Companies House, and HMRC
• Maintain and update financial policies and internal controls to manage risk
Please see attachment for further responsibilities
To apply for this freelance opportunity please send a CV and supporting letter of no more than 2 sides of A4 outlining how you feel your skills and experience meet the person specification and why you are suited to the role.
Closing date for applications - Monday 29th September
Interviews - Friday 03 October
The client requests no contact from agencies or media sales.
Help shape the future of youth gaming and gambling related harms prevention by becoming the new Chief Executive of Ygam, an evidence-led charity.
Location: Remote, with regular UK travel and occasional international travel
Contract: Permanent, full-time
Applications for this role close at 9 a.m. Monday 13th October 2025.
About us
Ygam is the UK’s leading charity dedicated to preventing gaming and gambling harms among young people. Our work bridges the critical knowledge gap between young people’s digital lives and the adults who guide them. We believe in harm prevention through education, empowering the people who can make a real difference.
Through our award-winning portfolio of programmes and resources, we build awareness and resilience, helping young people thrive in the digital age. Inspired by lived experience and grounded in robust evidence, our City & Guilds-assured training is supported by a rich library of practical tools and insights. Our work has built a growing and passionate network of educators, parents, professionals and partners, including respected brands such as The Scouts, NSPCC, Barnados and The Children’s Society. Since launching in 2014, we’ve reached nearly 5 million children and young people and trained over 28,000 delegates. We are values-led, mission-driven and ambitious for change. As the landscape evolves and new risks emerge, we continue to lead the way in effective education, safeguarding and prevention.
About the role
This is a pivotal moment for Ygam. With significant policy changes underway, including the Online Safety Act, Ofcom’s Children’s Code and reforms to gambling legislation introducing a new statutory levy, we have a vital role to play in shaping this new era. As we enter the fourth year of our “Safeguarding our Digital Generation” strategy, we are seeking a visionary and collaborative Chief Executive to lead us through our next phase of growth and impact. This is an opportunity to build on strong foundations and guide a nationally respected charity through a changing, dynamic environment.
You’ll be responsible for shaping and delivering our long-term vision, ensuring that everything we do is aligned with our charitable mission. You’ll represent Ygam externally at the highest levels, developing meaningful partnerships across government, education, health and the third sector. You’ll also support a skilled and committed senior leadership team, creating a culture where people feel valued, trusted and motivated to do their best work. This role calls for confident public leadership alongside sound operational and financial oversight. You will be the visible face of Ygam, advocating for change while keeping us grounded in good governance, clear priorities and strong delivery. With your guidance, we’ll deepen our impact, evolve our programmes and continue to grow a resilient, inclusive and evidence-informed organisation.
What we are seeking
We are looking for a strategic and people-centred leader who can inspire trust, unlock potential and help shape a safer digital future for young people. You will bring experience of leading purpose-led organisations or initiatives, ideally with a national footprint. You’ll have a track record of translating strategic vision into meaningful impact, supported by strong operational judgement and a confident approach to financial oversight. You’ll know how to work effectively with a Board of Trustees, and how to build positive, long-term relationships with funders, partners and policymakers.
We’re especially interested in those who bring fresh thinking, clarity, and emotional intelligence to their leadership—people who aren’t afraid to challenge assumptions and push boundaries. Someone who can hold a steady line through complexity, communicate with authenticity and bring out the best in others. You don’t need to come from the gaming or gambling harms sector, but you will need to demonstrate a genuine commitment to our mission and a clear understanding of the social context we work in.
This is a unique opportunity to join a bold and forward-looking organisation at a time of significant opportunity. If you are driven by social purpose and ready to lead a values-led organisation making real impact, we’d love to hear from you.
Please click 'redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 13th October 2025.
Do you have a progressive, forward-thinking perspective on social care services? Are you committed to ensuring the highest quality of work for children, young people, and families every time?
We are looking for a new Programme Manager to join our team and oversee our Family Group Conference services throughout the London Boroughs of Bromley and Hackney.
ABOUT US
We are a leading UK charity delivering Family Group Conferences (FGC). Building on over 25 years of experience, we are now exploring new and innovative ways of working alongside families and communities. We are doing this at a time when the Government has set out a clear vision for Family Group Decision Making (FGDM) to become a central offer to families experiencing challenges and engaging with Children’s and Families Services. This is a pivotal moment to join our organisation and help shape the future of this work.
ABOUT THE ROLE
This role could suit two types of candidates:
- A practitioner with experience of working with children and families who wants to use their practice experience in a programme management role, or;
- An experienced programme manager with strong public sector and/or charity sector experience, who is confident working with data and is relational and collaborative with colleagues and partners.
It would be an advantage, though not essential, to have experience of Family Group Decision Making, solution-focused practice, or the children’s social care sector.
Whilst this role is a managerial role, and not day-to-day family-facing we do make space for our Programme Managers to hold a limited number of referrals each year to nurture skills and practice experience. Full practitioner training is provided for all Daybreak employees.
The role is home based with regular travel into Bromley and Hackney Local Authority offices. A successful candidate would also need to actively work in person with commissioners, external partners, and communities in and around Bromley and Hackney on a regular basis, depending on service needs. Willingness to travel to other areas, depending on service need and growth is needed.
What does a week look like for a Daybreak Programme Manager?
No two weeks are the same, but as a Programme Manager you can expect to balance a mix of operational oversight, supporting your freelancer team, and stakeholder engagement. Typical activities include:
Ensuring a quality service for families, and delivering on contract aims
- Reviewing and triaging referrals, including case discussions with referrers.
- Quality-assuring referrals and Family Plans, ensuring procedures are followed and records are kept up to date in our case management system.
- Monitoring case records to make sure Family Group Conferences are progressing appropriately, and accurate records are being kept.
- Collating and analysing performance data (KPIs), using MS Excel and other tools.
- Writing quarterly reports for commissioners, analysing service delivery, providing narratives and identifying areas for development.
Working with your freelancer team of Coordinators
- Allocating new referrals to our team of freelance Independent Coordinators.
- Engaging Coordinators in best practice discussions, providing guidance to overcoming barriers or issues.
- Acting as the first point of contact for safeguarding concerns, reviewing incident reports and escalating when required.
- Hosting in-person and online Practice Development Groups to share key messages and facilitate best practice discussions.
- Recruiting, inducting, and supporting new Coordinators - from advertising and interviews to observing practice.
- Reviewing and signing off invoices from freelance Coordinators.
Working with external stakeholders and referrers
- Building relationships with referrers such as Social Workers, through consultations and attending team meetings.
- Promoting our services to commissioners and senior managers in children’s social care, ensuring referrals are high quality whilst also raising awareness of the value of FGCs and our service.
Contributing to the wider Charity aims
- Attending Programme Manager and staff team meetings.
- Contributing ideas and expertise to strengthen processes, improve service delivery, expand our offer to families, and support Daybreak’s wider charitable goals.
DETAILS
- Salary: £36,000 - £39,000 per annum pro rata, depending on experience
- Location: The role is home based with regular travel into Bromley and Hackney Local Authority offices. There is also occasionally travel to Southampton (Head Office) for meetings and other areas, based on operational need.
- Working pattern: 30 hours per week; to discuss schedule with the successful candidate.
- We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.
APPLICATIONS
To apply, please download the recruitment pack and application form, below, and return to our head office email address. If you need any help with your application or have any questions about the role, please contact us via email or or phone.
CLOSING DATE: 28 SEPTEMBER 2025INTERVIEWS: 9 OCTOBER 2025, in London (1 Bow Churchyard, London EC4M 9DQ)
The client requests no contact from agencies or media sales.
Do you have the vision and heart to help shape the future of the voluntary sector in the Vale of Glamorgan?
That's exactly what you'll do as Chief Executive leading Glamorgan Voluntary Services (GVS), by continuing to support and advocate for the Vale's thriving third sector.
GVS is entering a new chapter as their CEO of 24 years retires, leaving a remarkable legacy. We're looking for a visionary, emotionally intelligent leader to take the reins and guide this vital organisation into its next era.
Salary: £52,413 - £54,495 (SCP 41-43)
Location: Llantwit Major, mostly onsite with flexibility
Contract: Permanent, full time 35 hours per week
Benefits: 29 days holiday (+bank), up to 10% employer pension contribution
About GVS
GVS is the County Voluntary Council (CVC) for the Vale of Glamorgan, supporting over 800 community and voluntary organisations. They champion charities, social enterprises, volunteers and community groups through four key pillars: volunteering, sustainable funding, good governance, and influencing & engagement.
Rooted in community with two busy centres, GVS helps local organisations to innovate, grow and deliver real impact across the Vale, by developing and strengthening regional cross-sector partnerships.
About the role
As you'd expect, the Chief Executive role is both complex and multi-faceted, so we'll be looking for you to:
* Provide inspirational leadership to a talented and dedicated team.
* Represent the voice of the third sector locally, regionally, and nationally.
* Drive forward an ambitious strategy for sustainability, innovation and growth.
* Champion the role of the voluntary sector in tackling pressing issues (like the cost-of-living crisis, digital inclusion and community support).
* Build mutually beneficial relationships with members, funders and statutory partners.
About You
It's important you can demonstrate leadership skills and experience across a range of essential criteria. But, we're especially keen to see:
* Strategic vision through senior leadership experience in the voluntary or public sector.
* Evidence of partnership-building, stakeholder management and advocacy.
* Income generation success, building financial sustainability within the third sector.
* Exceptional communicator, with the ability to represent GVS on local and national platforms.
* Above all - values-led, collaborative and committed to nurturing inclusive, resilient communities.
Welsh language skills are desirable, but not essential - what matters most is a genuine willingness to connect with the local context and people of the Vale.
To apply: Please send your CV or profile to Amelia Lee as the first step. If your skills and experience are a match, we'll be in touch with further details on the application process.
Deadline: Thursday 25th September
Interviews: 29th & 31st October
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Role: People and Governance Coordinator
Location: The Royal Court Theatre, London
Contract: Full time, permanent
Salary: £32,643 (gross) per annum
The Royal Court Theatre has an exciting opportunity for someone to join People team as People and Governance Coordinator.
This role is central to the internal operations of the Royal Court, providing high-quality coordination and administration that underpins how we support our staff, deliver effective governance, and maintain a positive workplace culture. The postholder will oversee key HR procedures, systems and records (including recruitment and payroll support), coordinate trustee and board activity, and ensure clear and consistent internal communications across all teams.
Alongside this core administration, the role offers an opportunity to develop as a trusted People Partner for our Front of House and Catering teams, providing first-line guidance on people matters and gaining insight into the internal management of a leading cultural charity. Handling a high volume of correspondence, processes, and confidential information, the post requires strong organisational skills, attention to detail, and discretion.
The successful candidate will:
- Have proven experience in an administrative role within a busy office environment (not necessarily arts-specific).
- Have practical experience in HR and/or recruitment, ideally supporting onboarding, payroll processes and employee lifecycle documentation
- Have excellent written and verbal communication, with attention to detail and the ability to tailor communications for different audiences.
- Be able to manage multiple tasks and deadlines, balancing competing priorities
Further details of the role can be found in the Job Description (link above). If you are interested in this role, please complete an application form through ‘Apply Here’ link below and by no later than 17th September 2025. Please address how you meet the criteria set out above within your application.
To note, your application can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible format for your application to be received, please contact the recruitment inbox
If you have any questions about the role, please contact the recruitment inbox ahead of the closing date.
The client requests no contact from agencies or media sales.