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Concierge

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Job Title: Concierge

Location: Based in Croydon. Step free access is available at this service.

Salary: £28,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a night rota between 20:00 - 08:30. You may be required to work outside these hours including day shifts, and bank holidays as per service and resident requirements

About the Role

An internal opportunity for a Night Concierge to join our team based in Croydon. In this role, you will provide concierge services within our service which provides 24/7 support to residents with forensic mental health needs. 

As a Concierge, you will help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it the most. This role is key to keeping our building, residents, and service secure and responsive. You will conduct regular safety checks, monitor access, respond to emergencies, support residents with queries, and keeping records. You will be key to creating and maintaining a clean and safe environment. 

You will be expected to remain awake, alert, accessible, and actively engaged throughout the shift. There is a focus on welfare checks, providing resident support, and completing administration tasks, ensuring clear handovers are prepared for the day staff and managers. 

Some Key Responsibilities Include:

• Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
• Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures
• Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
• Working with the wider team to make sure any urgent issues are picked up and followed through
• Remain alert and monitor CCTV throughout the shift
• Adapting to service needs to support risk assessments, safeguarding checks, and service standards
• Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
• Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
• Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
• Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service
• Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks

About You

We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:

• Experience in providing high quality customer service
• Ability to work independently and taking responsibility for the service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

You will lead on all aspects of safety, facilities and estate management at our outdoor learning centre Hindleap Warren. You will also support and advise the facilities team (managed on site by the Director of Finance at our London Office. This role will be a blend of strategic and pragmatic thinking to create a great place to work, along with the need to ‘roll up sleeves’ and ensure our buildings, grounds and systems of work are safe, compliant, efficient and sustainable. A monthly visit to the London office will be expected. 

What you will be doing 

Facilities Management  

• Lead on delivery of all Facilities Management services, including but not limited to: M&E, fabric, cleaning/ housekeeping, bed linen/ laundry, car parking, grounds, waste management, pest control and external contractors. Occasionally support may be needed out of normal working hours in emergency situations. 
• Establish and maintain a comprehensive planned preventative maintenance programme ensuring the satisfactory operation of all buildings, plant and equipment and ensuring our buildings remain compliant, safe, fit for purpose and reflect our brand values at all times. 
• Procure and manage services, evaluate contracts and tender processes through a blend of in-house and out-sourced delivery methods, as appropriate, and evaluate value for money. 
• Work with the Director of Centres and Delivery and Head of Centre to set the estates, facilities and health and safety elements of their annual budgets and advising on capital expenditure requirements.
• Lead an efficient and high-performing housekeeping and facilities team, ensuring all areas of responsibility are run effectively, maintaining the highest standards of safety, customer experience and service delivery. 
• Effectively line-manage and support the development of your team through regular 121s, annual appraisals, guidance and training, including working on their personal development 

Health & Safety 

• Maintain a health and safety management system -ensuring all regulatory requirements are met, including overseeing risk assessments, health & safety policies and procedures and annual audits. 

• Attend monthly meetings of the Safety and Safeguarding Team, analysing reported accident and incident data. 

What you bring to the role 

The following attributes are required for the role.

• Experience of delivering safe and effective work on customer-facing premises and grounds.
• Experience of managing high performing teams to deliver in line with the needs of an organisation.
• Experience of working and leading teams across multiple sites.
• Relevant qualifications in facilities and estates management and Health & Safety.
  • NEBOSH General is essential.
• Knowledge of the Health & Safety compliance standards applicable to our sites and how these should be achieved. (Please note the outdoor adventurous activities are managed by the operations team – specialist knowledge of these areas are not required).
• Ability to communicate in a range of settings with people at all levels of an organisation.
• Ability and experience of training others in health & safety.
• Experience of working as a member of a management team and bringing about changes through the action of your peers and team.

You will be able to demonstrate our values of being:

• Ambitious
• Collaborative
• Inclusive
• Accountable

Why work at Hindleap Warren 

• Generous holiday allowance of 39 days per annum (31 days A/L plus 8 bank holidays).
• Catered meals provided whilst working when the kitchen is serving young people in residence.
• Health Care Cash Plan.
• Free access to the Employee Assistance Programme for you and your family.
• Free access to the ‘Headspace’ app for you and your family.
• Free access to the Charity Mentoring Network, as a mentee or mentor.
• Free onsite parking.
• Magnificent location surrounded by nature.
• You’ll be working with a fantastic team of passionate colleagues across London Youth.
• An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve.
• You will be making a difference to the lives of young people!

An opportunity to play a pivotal leadership role in a highly respected local charity that makes a real difference to people affected by cancer across West Berkshire.

As Director of Operations at Newbury Cancer Care, you will be at the heart of the charity, leading its day-to-day operations and working closely with the Board of Trustees, employees, volunteers, healthcare partners and the wider local community.

This is a broad, hands-on leadership role for someone who enjoys making things happen. You will provide direction and support to the team, ensure the charity operates effectively and responsibly, build strong relationships across our network and help ensure our services continue to meet the needs of local cancer patients and their families.

We are looking for a confident, compassionate and highly organised individual who can work independently, motivate others and comfortably move between strategic conversations and the practical realities of running a small charity. Experience within the charity sector would be particularly valuable, as would knowledge of charity governance, the NHS or fundraising, but equally important is an understanding of what it takes to lead a purpose-driven organisation where people and community are at the centre of everything we do.

For the right person, this is an opportunity to take on a genuinely varied and rewarding role with considerable autonomy and the chance to make a visible difference within the local community.

What you'll be doing

• Lead the operational management of Newbury Cancer Care
• Build strong relationships with trustees, volunteers, NHS teams and community partners
• Support the development of new services and future strategy
• Ensure the charity meets governance and Charity Commission requirements
• Manage budgets and financial reporting using Sage
• Lead and support volunteers, including recruitment and development
• Oversee office administration, communications and publicity
• Help identify fundraising opportunities and support community engagement
• Represent the charity at meetings, events and presentations
• Drive continuous improvement to ensure we deliver the very best support for local people affected by cancer.

About you

We're looking for someone who is equally comfortable thinking strategically and rolling up their sleeves to get things done.

You'll be:

• A self-starter who enjoys working independently
• An experienced operational or charity leader
• Comfortable working with a Board of Trustees
• A confident people manager with excellent relationship-building skills
• Organised, pragmatic and able to manage multiple priorities
• Financially confident, with experience using accounting software such as Sage
• A strong communicator with excellent networking skills
• Emotionally resilient and compassionate, with the ability to support people facing difficult circumstances
• Confident using Microsoft Office and digital tools, including social media.

We'd also love to hear from you if you have experience of:

• Working within the charity sector
• NHS or healthcare environments
• Charity governance
• Fundraising and community engagement.

Why join us?

This is more than an operations role.

It's an opportunity to lead a respected local charity that genuinely changes lives every day. You'll work alongside passionate trustees, dedicated volunteers and healthcare professionals, helping ensure people affected by cancer receive the support they need, when they need it most.

Head of Alumni Engagement & Operations with Kingston University
£60,996 (negotiable) | Full-time (37 hours) | Hybrid working | Kingston upon Thames

Charity People is delighted to be partnering with Kingston University to recruit their next Head of Alumni Engagement & Operations.

Kingston University has spent over 125 years transforming lives through education, innovation and opportunity. With TEF Gold recognition across the board, and a Town House Strategy that's rewriting what a modern education looks like, we are focused on helping students develop the skills, networks and experiences to thrive throughout their careers. Integral to this ambition is our global community of more than 280,000 alumni, who's futures have been shaped by the university.

As Head of Alumni Engagement & Operation, part of the senior leadership team of our Development, Alumni Relations and Engagement (DARE) team, you will help us build lifelong relationships with our alumni to support future growth and success.
About the role:

We have a 3-year strategy in place to develop alumni engagement, increase participation and embed philanthropy more deeply across the University, with full support of senior leadership across the board. This is a fantastic opportunity to join our growing team and work with senior stakeholders across the University, to champion the role alumni can play in student success, employability, mentoring, partnerships and philanthropy, and develop a lifelong alumni offer.

Reporting in to the Director of DARE, you'll lead a broad portfolio including alumni communications, events, volunteering, individual giving, CRM, data insight and operational delivery.

About you:

We're looking for someone who understands the power of communities and relationships.

This is a broad leadership role spanning alumni engagement, communications, volunteering, individual giving, CRM, data insight and operational delivery. While experience within alumni relations or advancement in higher education would be valuable, we're equally interested in hearing from candidates from the charity, membership, fundraising, supporter engagement or relationship management sectors. What matters most is your ability to build communities, create meaningful engagement opportunities, use insight to drive decision-making and inspire people to connect with a shared purpose.

You'll be strategic enough to shape the future direction of alumni engagement at Kingston, whilst remaining hands-on enough to build relationships, spot opportunities and bring colleagues and stakeholders with you.

You'll bring:

• Experience developing and delivering successful alumni engagement, advancement, membership, supporter engagement or relationship-management programmes.

• A track record of building communities, growing participation and creating meaningful engagement opportunities
• Strong leadership skills and experience developing high-performing teams
• Confidence using insight, data and CRM systems to inform strategy and decision-making
• Experience overseeing communications, events, volunteering, supporter engagement or related activities
• An understanding of how long-term relationships can lead to advocacy, mentoring, volunteering, partnerships and giving

Most importantly, you'll believe that alumni engagement is about much more than communications and events. You'll be excited by the opportunity to help graduates become mentors, volunteers, advocates, partners and lifelong supporters of the University.

Benefits include

• Generous annual leave entitlement
• Excellent pension scheme
• Hybrid working (with a minimum of 50% of time spent on campus)
• Access to professional development opportunities
• A supportive and inclusive working environment
• The opportunity to shape a high-profile function at one of London's leading universities

Key Dates:

• Closing date: 9th September 2026 - we encourage not delaying your application.
• Interviews: 28th and 30th September 2026 (in person)

How to apply

Charity People are managing this search on behalf of Kingston University.

In the first instance, please send your CV to Glen at Charity People. If your profile matches what we're looking for, we'll be in touch with the full candidate pack and further details about the recruitment process.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

This role is central to strengthening WinACC’s financial sustainability, operational effectiveness, and ability to scale its climate impact across the region.

Winchester Action on the Climate Crisis (WinACC), established in 2007,  is a local charity with a big ambition. We want to see a world where nature and people thrive in harmony together. Working closely with the Executive Director you will translate our strategy into effective operational delivery.

The COO will maintain WinACC’s finance and operating systems, and core organisational infrastructure, ensuring WinACC is financially robust, compliant, and able to scale its impact. They will play a proactive role in fundraising, managing the administration of existing grants, fundraising pipeline and supporting colleagues with new applications.

This is a new post, and presents an opportunity for someone to come in and make a real difference in an exciting new chapter in the development of WinACC. As we navigate change in Hampshire through local government reorganisation and creation of a new combined strategic authority, we aim to ensure WinACC is a robust and well resourced organisation to maintain the momentum of climate action.

The role requires sound judgement, and a proactive, hands-on approach, with a willingness to engage in both strategic planning and day-to-day operational matters. Given the nature of the organisation and the size of the team, the successful candidate will also need excellent interpersonal skills and the ability to work collaboratively and effectively as part of a small team. They will be expected to build strong working relationships, communicate clearly and sensitively, and contribute positively to a supportive and conscientious working environment.

A detailed job description outlining responsibilities is available on our website.

Your skills and qualifications

• Successful experience as a COO or similar role. 

• Experience in financial management and reporting, including budgeting and forecasting.

• Knowledge of UK charity law, regulations, and best practices.

• Strong problem-solving, critical thinking and strategic planning abilities.

• Success in fundraising.

• Risk management knowledge and experience.

• Highly developed interpersonal skills.

• Excellence in written communication.

• Commitment to WinACC’s mission and values.

To apply:

Please send us:

• a CV 

• a covering letter explaining why you think you would be a good fit for the role

• a completed equal opportunities form

Closing date midnight on 24th September 2026. Interviews early October.

Job Title:Financial Controller

Salary:£70,000 per annum

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:Full-time (35 hours per week)

Reporting to:Director of Finance

Premier, Europe’s largest Christian media organisation, is seeking an outstanding Financial Controller to help steward the financial life of a ministry that helps people encounter God through media and experience renewal in their daily lives.

This is more than a senior finance role - it is an opportunity to use your professional gifts and provide wise financial leadership to sustain and strengthen our ministry. If you have ever wondered whether your finance skills could be used to help build God’s kingdom in a deeper way, this may be the role God is calling you to.

You will benefit from opportunities to grow personally and professionally; developing your leadership and deepening your technical expertise in a role where your contribution is genuinely valued.

Role Overview

The Financial Controller is responsible for the effective and efficient day-to-day leadership of Premier’s finance function. We are looking for a hands-on, solution-focused individual to lead a small team, oversee Premier’s accounting system (Iplicit), prepare high-quality financial reporting, support budgeting and audit activity, and deputise for the Director of Finance as required.

Key responsibilities will include:

Leading the day-to-day operation of Premier’s finance function, managing the team and deputising for the Director of Finance

• Overseeing accounting operations, controls, reconciliations and data integrity across finance processes
• Managing the finance system, proactively improving systems and processes, and driving efficiency and automation
• Preparing draft monthly management accounts, cashflow reports and financial analysis to deadlines
• Supporting budgeting and forecasting, reporting and preparing the audit and statutory regulatory returns 

 You will have:

•  ACA, ACCA or CIMA qualifications
• Proven experience of leading finance operations, month-end processes and management reporting
• Experience of preparing management accounts, budgets, cashflow reports and balance sheet reconciliations to deadlines
• Excellent understanding of double entry
• Experience of managing and developing a finance team to meet deadlines
• Experience of importing and reconciling data from external databases or systems
• Advanced Excel skills and a strong track record of accounting systems management, process improvement and delivering efficiencies though automation
• Strong commercial awareness, sound judgement and the ability to communicate clearly with senior stakeholders and budget holders

Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith. You will have a good understanding of the Christian community and a clear commitment to Premier’s mission to help people encounter God through media.

Premier staff regularly attend all-staff meetings and devotions where we share what God is doing through Premier and spend time praying for our work. There are also several occasions each year when staff are required to gather in person.

If you sense God may be calling you to this role, we would love to hear from you!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

•All applications need to be completed online using our recruitment system (linked from our adverts). 

•You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

The role

The People Operations Manager will be responsible for developing and embedding effective people, operational and organisational practices across The Carers’ Centre. The role will combine strong HR practice with a practical understanding of how the organisation operates, ensuring that managers have the tools, processes, guidance and confidence they need to lead effectively.

A key focus of the role will be developing clear and consistent ways of working, including policies, procedures, standard operating procedures and management guidance, and supporting managers to embed these in day-to-day practice.

About you

You are an experienced people and operations professional who enjoys making organisations work better. You have or are working towards completing your CIPD level 5 qualification. You combine strong HR knowledge with practical operational judgement and are confident turning policies, requirements and ideas into clear processes that people can use. You are organised, proactive and confident building positive relationships with managers, staff and external partners.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice, and support to unpaid carers, from as young as 5 years old. We enable our community to maintain and improve their health and wellbeing, stay in control of their caring role and connect with others in a similar position. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity.

Why join us?

· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which come with free parking, and to work from the comfort of your home.

· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.

· By joining The Carers’ Centre, you’ll be part of strong and dedicated team, where collaboration and support is at the heart. We’re all in this to make the world a little better.

· As a small but powerful local charity, we rely on digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.

· As well as all this, you will receive a 5% pension contribution, generous sickness pay and 25 days annual leave plus bank holidays and an additional wellbeing day as well as discounts through an employee discount scheme. In addition, you will also get an additional day of annual leave each year, for 5 years.

Key responsibilities

Human Resources

· Work with the Senior Management Team and People Sub Group in the development and implementation of a People Strategy.

· Ensure staff and volunteers receive relevant and timely training in line with organisational plans and commissioned contracts.

· Lead on supporting day-to-day performance management throughout the whole employment lifecycle.

· Be the first point of contact for HR queries from staff and managers.

· Monitor, report and respond to changing wellbeing needs of staff and volunteers.

· Serve as a point of contact between the charity and Stone King (or similar HR legal advice), Occupational Health, Access to Work and SafeHR.

Line Management

· Manages the administration and volunteer officers to help them maximise their potential and effectiveness.

· Provide guidance and clarity around priorities and goals, ensuring work plans are achieved.

Compliance

· Work with the Deputy CEO to ensure the charity is legally compliant in relation to all aspects of employment, equality and health and safety legislation.

· Ensure that policies and procedures are developed, maintained, and applied across the organisation.

· Provide guidance and support to staff to maintain compliance.

· Help the Health and safety lead to ensure risk assessments are up to date and ensure relevant actions are taken to mitigate risks for our premises and services.

· Work with the Data Protection Lead to ensure the charity’s day-to-day compliance with Data Protection policies and procedures.

Operational Practice

· Develop, document and embed effective organisational processes and ways of working, working with managers to ensure they are practical and consistently applied.

· Develop and maintain Standard Operating Procedures (SOPs), guidance and templates for key organisational processes.

· Identify opportunities to improve efficiency, consistency and quality, making practical recommendations to the Deputy CEO.

· Support the implementation of organisational changes and new ways of working, ensuring that managers and staff understand their responsibilities.

· Build managers’ confidence and capability through practical advice, coaching and training on people management and organisational processes.

· Develop and deliver guidance or training for managers where common issues, new processes or changes in practice are identified.

Administration

· Oversight of the charity admin function.

· Maintain HR records using Safe HR.

· Process DBS checks.

· Provide HR KPI’s to the Deputy CEO on a monthly basis.

· Working with the CEO and Deputy CEO to undertake quality assurance assessments as agreed in the organisational plan.

· Provide admin support to the People Sub-Group.

Finance

· Work within agreed budgets.

· Contribute towards funding applications as appropriate for the role and provide relevant feedback for funders.

General

· Stay informed and regularly raise staff awareness of changes in employment legislation and Health and Safety 

· Adhere to the Carers’ Charter.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Ensure that you adopt good practice within the Carers Trust network.

· Ensure that you work within The Carers’ Centre policy framework.

Do you want to play a key role in strengthening operational effectiveness within a respected international organisation?

We are recruiting an experienced Operations & Business Services Manager to provide strategic oversight across operational services, contracts, partnerships, governance and business support functions.

This is a varied and influential role that sits at the heart of the organisation, supporting strategic decision-making and ensuring robust systems, processes and controls are in place to support organisational objectives and strengthen organisational resilience.

Working closely with senior leaders, global teams and external partners, you will drive continuous improvement, support effective decision-making and help ensure operational services continue to meet the needs of staff and stakeholders in a rapidly changing environment.

The successful candidate will act as a trusted advisor to senior leadership, leading on key operational priorities whilst identifying opportunities to strengthen organisational effectiveness, mitigate risk and improve ways of working across the organisation.

Key responsibilities

Strategic Operations and Organisational Effectiveness

• Lead the development and continuous improvement of operational systems, policies, processes and tools.
• Identify opportunities to improve efficiency, strengthen controls and enhance organisational effectiveness.
• Support organisational planning, budget management and performance monitoring.
• Use operational insights, business intelligence and performance data to support decision-making.
• Contribute to the development and implementation of strategic organisational priorities.

Contracts, Partnerships and Supplier Management

• Lead on organisational contract management and oversight.
• Support donor, partner and supplier contracting processes.
• Manage partnership due diligence requirements and ensure compliance with organisational policies.
• Develop and maintain effective supplier relationships and oversee service performance.
• Support procurement activity, contract renewals and supplier reviews.

Governance, Compliance and Risk Management

• Support the development, implementation and review of organisational policies and procedures.
• Maintain operational risk registers and support effective risk management processes.
• Ensure compliance with organisational, legal and regulatory requirements.
• Oversee insurance renewals, claims administration and broker relationships.
• Support business continuity planning and organisational resilience initiatives.
• Ensure organisational records, documentation and knowledge management systems remain accurate and up to date.

Systems and Business Support Services

• Oversee key business support services and operational systems.
• Manage and support a small team, including oversight of the organisation's IT provision.
• Ensure systems, software and operational services remain fit for purpose and support organisational needs.
• Work collaboratively across teams to improve processes, service delivery and user experience.
• Support the implementation of operational improvements and organisational change initiatives.

Leadership and Collaboration

• Lead, motivate and develop a small team.
• Build strong relationships with internal and external stakeholders.
• Work closely with teams, partners and senior leaders across the organisation's global network.
• Promote a culture of collaboration, continuous improvement and accountability.

About You

We're looking for an experienced operational leader who can bring both strategic thinking and hands-on delivery experience.

You will ideally bring:

• Significant experience within operations, business services, corporate services or organisational development.
• Strong contract management and stakeholder management experience.
• Experience managing partnerships, suppliers and procurement processes.
• Knowledge of governance, compliance, policy development and risk management.
• Experience driving process improvement and organisational change.
• Experience managing and developing staff.
• Strong analytical, planning and organisational skills.
• The ability to build credibility and influence at senior stakeholder level.
• Experience within the charity, NGO, international development or wider not-for-profit sector would be advantageous.

Why Apply?

This is an opportunity to join a purpose-led organisation and play a key role in shaping how operational services are delivered. The role offers the opportunity to influence organisational effectiveness, support strategic decision-making and lead meaningful improvements that strengthen services for colleagues, partners and stakeholders.

Please apply today with your tailored CV if you feel that you meet the key requirements of this role. If your CV reflects this experience, then a member of the TPP Recruitment team will be in touch to share further details. We will otherwise let you know if you are not short-listed within 3 working days, but due to the volume of applications we receive, we unfortunately can't provide tailored feedback on each application.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Senior Operations & Fundraising Support Officer

Temporary Contract | 2-4 Months Ongoing
£17.58 - £19.23 per hour PAYE plus holiday pay
Hybrid Working | Central London | 1 Day per Week in the Office

A fantastic opportunity has arisen for an experienced Senior Operations & Fundraising Support Officer to join a well-established charity on an ongoing temporary basis.

This is a varied and hands-on role, combining operations, project coordination, CRM administration and fundraising support. You'll play a key role in keeping the organisation running smoothly, supporting internal projects, maintaining accurate CRM data and providing excellent supporter and donor administration. The fundraising element accounts for around one day per week, with the majority of the role focused on operations and project support.

Key Responsibilities

• Managing and maintaining CRM records, reporting and user support
• Processing donations, Gift Aid and supporter communications
• Supporting operational projects and process improvements
• Coordinating meetings, travel and organisational logistics
• Supporting staff with systems and platform usage
• Maintaining accurate stakeholder data and GDPR compliance
• Providing high-quality administrative and operational support across the organisation

About You

• Strong CRM experience, ideally Salesforce
• Excellent organisational and project coordination skills
• Able to manage multiple priorities and work independently
• Strong attention to detail and data management skills
• Confident building relationships with internal and external stakeholders
• Proactive, solutions-focused and comfortable taking ownership of projects

This is an excellent opportunity for someone who enjoys variety, thrives in a collaborative environment and is looking to make an immediate impact within a purpose-driven organisation.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Assistant Accountant – Operations & Control

Salary: £39,129.53 - £43,128.79

Location: National / predominantly remote working

MLC Partners is currently recruiting an Assistant Accountant – Operations & Control for a large, highly impactful organisation operating nationally across the UK.

This is a fantastic to develop a broad finance skillset offering exposure across several areas of finance, with responsibility for maintaining accurate financial records, supporting strong financial controls and helping ensure key finance processes operate effectively.

You'll gain hands-on exposure to multiple areas of financial control while working alongside experienced finance professionals within a collaborative, purpose-led organisation. The organisation is also committed to career development and progression, making this a strong opportunity for someone looking to continue developing their finance career.

The role is predominantly remote, with a national remit and connection to a regional business unit.

The Role

Reporting to the Financial Controller, you will work closely with colleagues across Finance and the wider organisation, supporting a broad range of accounting and financial control activities. In this role, you will gain exposure to cashflow and treasury, balance sheet control, fixed assets, audit, VAT and tax, insurance, credit control and regulatory reporting.

Your key responsibilities will include:

• Producing daily cash position reporting and supporting effective treasury and cashflow management.
• Completing bank reconciliations, investigating variances and ensuring transactions are accurately recorded.
• Supporting the preparation and maintenance of cashflow forecasts, including deposits and short-term investment balances.
• Supporting balance sheet reconciliations, ensuring balances are accurate, complete and appropriately evidenced.
• Assisting with fixed asset and lease accounting, including additions, disposals, depreciation, provisions and reconciliations.
• Maintaining accurate intercompany balances and resolving differences promptly.
• Supporting the preparation of statutory accounts and year-end audit, including working papers, audit requests and statutory disclosures.
• Preparing and supporting the submission of quarterly VAT returns and assisting with wider tax compliance requirements.
• Providing support across credit control and income processes, including monitoring aged debt and helping resolve queries.
• Contributing to continuous improvements across finance processes, systems and controls.

About you:

We are looking for someone with previous experience working within a finance or accounting environment, ideally with exposure to reconciliations, cashflow, month-end, audit or other operational finance processes.

You may be AAT qualified, approaching the final stages of ACCA, CIMA or ACA, or have equivalent experience. A good understanding of VAT and tax compliance is essential, while knowledge of financial controls, accounting standards and balance sheet accounting would be advantageous.

You will need:

• Has strong attention to detail and takes pride in producing accurate, well-controlled work.
• Is confident reconciling and analysing financial information and investigating discrepancies.
• Can manage multiple priorities and work effectively to month-end and audit deadlines.
• Has strong organisational and planning skills.
• Can communicate financial information clearly to both finance and non-finance stakeholders.
• Is proactive, solutions-focused and keen to identify opportunities to improve processes and systems.

If you're an ambitious finance professional who enjoys variety, problem-solving and taking ownership of your work, we'd love to hear from you.

Please get in touch with Sam at MLC Partners for a confidential conversation.

Help build the operational foundations of a pioneering national nature-based mental-health service for young people.

We are looking for an experienced, highly organised Operations Lead to turn an ambitious pilot into a scalable national membership model.

Salary: £40,000–£45,000 per annum, depending on experience
Hours: 37.5 hours per week; applications for a four-day week (30 hours / 0.8 FTE) are also welcome
Contract: 18-month fixed term, with the intention to extend or become permanent subject to delivery and funding
Location: Hybrid, with regular work with the Dose of Nature team and travel to member organisations across the UK

Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.

We are establishing a Young Person Memberships service for young people and young adults under 25. Through this model, trusted youth, community, education and clinical organisations will be trained and supported to deliver the Dose of Nature programme in the places and services young people already know.

The first phase is an 18-month pilot with approximately four to six member organisations. It will test, refine and validate a model that can be scaled nationally.

About the role

As Young People’s Memberships Operations Lead, you will establish and manage the operational infrastructure needed to make this new service work.

You will manage the end-to-end journey for member organisations: from initial engagement and readiness assessment, through onboarding, training and implementation, to active delivery, reporting, learning and renewal.

Working closely with the Young Person Memberships Service Lead, you will coordinate the systems, information, people and processes that enable safe, effective delivery. You will be the principal day-to-day contact for member Lead Coordinators, ensuring that actions, milestones, documentation, meetings and reporting are followed through.

You will develop practical systems and workflows; coordinate training, supervision and partner meetings; maintain delivery trackers, risk and incident logs; support governance and quality assurance; and produce clear programme reporting for senior leaders, trustees, funders and partners.

This is a hands-on service-building role for someone who enjoys creating order from complexity, building trusted partner relationships and turning plans into action.

About you

You will bring significant experience in operations, programme management, service delivery or partnership coordination. You will have experience coordinating a complex programme across multiple organisations or delivery sites, and of developing practical systems, processes and workflows.

You will be confident managing partner relationships, maintaining action plans and risk logs, gathering and reporting data, and coordinating meetings, training or workshops. You will be highly organised, proactive and calm under pressure, with the judgement to know when to resolve an issue and when to escalate it.

Experience in mental health, young people’s services, health, education, charities or community organisations would be valuable, as would experience of NHS or VCSE partnerships, quality assurance, grant-funded programmes or multi-site delivery.

We welcome candidates who are motivated by improving young people’s mental health and interested in the role of nature, relationships and community in recovery.

Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, satisfactory references, eligibility to work in the UK and required safeguarding checks.

Please download the full Job Description and Person Specification before applying.

People & Organisational Support Officer

💰 Salary: £31,714
📆 Contract: Permanent, full time

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Enhanced maternity, paternity and adoption pay policy
• Private GP Service
• Salary sacrifice schemes for gym, bicycles, annual leave buying, and nursery/childcare
• Free premium Headspace membership
• Financial, life and leadership coaching
• Life Assurance policy of 3x annual salary
• Access to free online, in-person or telephone therapy

📍 Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) and some site travel 1-2 days per week, the remaining from home.
🕑 Hours: 9:00am – 5:00pm. We welcome flexible working requests from day one.

Role & Responsibilities
We're looking for an organised, proactive and people-focused individual to join our People & Organisational Development team. This is a brilliantly varied role that offers the opportunity to make a real impact across the organisation. You'll be a key point of contact for colleagues, volunteers and managers, supporting everything from recruitment, onboarding and employee wellbeing to volunteer development, learning and development, and organisational projects.
Working within a dynamic team with a broad remit, you'll gain exposure to traditional HR, organisational development, volunteering and organisational operations. You'll also support a range of systems and processes that help the Trust run effectively, including people technology, digital platforms and emerging AI-enabled ways of working.
If you're someone who enjoys building relationships, improving processes, solving problems and helping people thrive, we'd love to hear from you.

You'll be involved in:

• Supporting the full employee lifecycle, from recruitment and onboarding through to learning, development and employee engagement initiatives.
• Acting as a first point of contact for HR queries, providing excellent support to managers and colleagues across the Trust.
• Coordinating and developing our volunteer programme, helping volunteer managers recruit, engage and support volunteers.
• Maintaining and improving key people, volunteer and organisational systems, ensuring data is accurate, compliant and useful
• Supporting organisational projects across areas including wellbeing, culture, volunteering, technology, AI and continuous improvement
• Helping ensure our people and organisational operations run smoothly, contributing to an excellent experience for employees and volunteers alike.

Our ideal People & Organisational Support Officer

• Experience in either an HR/ People related role, or within a volunteer coordination role within a charity
• Highly organised with excellent attention to detail and the ability to manage a varied workload
• Confident using digital systems and technology, with a willingness to learn new platforms and ways of working.
• A proactive problem solver who enjoys improving processes and finding practical solutions.
• Excellent communication skills and the ability to build positive relationships with a wide range of people.
• A genuine enthusiasm for supporting people, volunteers and organisational success.
• Commitment to London Wildlife Trust's mission, values and approach to equality, diversity and inclusion.

(Please see the job description for the full list of responsibilities and person specification.)

Closing Date: 14th September 2026 at 9am
Interviews: Are scheduled to take place week commencing 21st September and reasonable adjustments will be offered to all candidates.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion here: https://www.wildlondon.org.uk/jobs.
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding here: https://www.wildlondon.org.uk/safeguarding.

REF-230582

Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?

Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.

Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.

This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.

If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail –you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.