Operation jobs

What you’ll be doing: 

• Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements

• Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment 

• Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.

What we’re looking for: 

• We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems. 

• The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects. 

• Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks. 

If this role is of interest, please refer to the full job description and person specification for further details. 

Summary

• A senior leadership opportunity to shape the operational strength, financial sustainability, and future growth of a mission-led education partnership.
• Ideal for a commercially astute, values-driven leader with strong finance expertise and the confidence to lead operations, governance, and organisational development in a collaborative, community-focused environment.

Our Client

Tower Hamlets Education Partnership (THEP) is a locally rooted, values-led organisation supporting schools and education leaders across Tower Hamlets. The partnership brings schools together to improve outcomes for children through collaboration, innovation, and locally driven solutions.

The Role

This is a pivotal Executive Team role combining finance, operations, and business development, with responsibility to:

• Provide strategic financial leadership and long-term financial planning
• Lead and strengthen organisational operations and infrastructure
• Support income diversification, new services, and sustainable growth
• Act as a key advisor to the CEO, Board, and senior stakeholders

Main Duties

• Lead budgeting, forecasting, financial reporting, and compliance across the organisation
• Drive long-term financial planning, scenario modelling, and sustainability
• Oversee core operational functions including HR, communications, events, IT, and administration
• Strengthen governance, systems, and processes to improve efficiency and impact
• Support business development, funding bids, and new partnerships through robust financial insight

The Successful Candidate

• A qualified accountant. Full member of ICAEW, ACCA, CIMA, CIPFA or equivalent.
• Strong strategic thinker with the ability to balance financial rigour with organisational mission
• Confident leader with experience improving systems, processes, and team performance
• Excellent communicator able to translate complex financial information for non-financial audiences
• Ideally experienced in education, public sector, charity, or membership-based organisations and with a strong commitment to improving outcomes for Tower Hamlets’ children.

What’s on Offer?

• Salary: £73,266 - £78,090 per annum
• Location: Shoreditch, London (with flexible working)
• Benefits: 31 days annual leave plus bank holidays, local government pension scheme,
• Culture: Values-led, collaborative, community-focused organisation with high trust and autonomy
• Impact & Progression: Opportunity to shape the next phase of THEP’s growth, influence education outcomes locally, and work closely with schools, leaders, and partners

Application Process

Mackie Myers are leading on the recruitment of this role. The recruitment will be managed by our charity, finance recruitment specialist Felicity Akins.

All applicants will need to upload their CV to the job, posted on the Mackie Myers website. Mackie Myers will screen candidates through telephone and Teams calls. Mackie Myers will then conduct a longlisting and shortlisting exercise for the vacancy. All shortlisted candidates will be expected to come to the Mackie Myers office for a fae-to-face meeting.

Timelines

• Shortlisting 1st of June

• 1st stage interviews (Teams) 4th and 5th June

• 2nd stage interviews (in-person) 12th June 

If you have any specific questions regarding the role, feel free to reach out to Felicity from Mackie Myers - contact details are on the website or LinkedIn. 

Our Commitment to Equality, Diversity, and Inclusion

We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.

TECHNICAL OPERATIONS ANALYST

Hands-on technical role with Scripture Union, helping the church share Jesus with the next generation.

Why work for Scripture Union?

• A mission-led role within a national Christian movement reaching children and young people
• 23 days annual leave plus bank holidays
• Generous pension scheme (up to 12% employer contribution) with optional Salary Sacrifice
• Enhanced Maternity & Paternity leave, life insurance, Permanent Health Insurance, option to join BUPA Healthcare
• Excellent Employee Assistance Programme
• Free Bible Reading notes and staff discount on other resources
• A supportive, faith-filled team environment where your work has eternal impact
• Location: Hybrid/Milton Keynes MK15 0DF (min 2 days onsite per week)

Scripture Union is a national mission-movement creating opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith. Working through churches, Mission Enablers and a growing network of Faith Guides, Scripture Union supports local people on the ground to connect with the next generation in ways that make faith real.

Sitting within the Digital Solutions team, the Technical Operations Analyst makes sure the technology that underpins the movement works as it should. You’ll be the day-to-day operator of the Microsoft tech stack, the first port of call for staff and volunteer tech queries, and the bridge between Scripture Union and its third-party technology partners.

In this role, you’ll have the opportunity to:

• Own and improve our core digital platforms, keeping cloud services, collaboration tools and file sharing running smoothly
• Be the friendly first point of support, helping staff and volunteers solve issues quickly across systems, websites and apps
• Work hands-on with partners and suppliers to resolve problems and keep services reliable and responsive
• Help shape smarter digital solutions, contributing to low‑code tools, databases and key third‑party systems
• Play a full part in the life of Scripture Union, supporting secure, compliant systems while collaborating closely with the Digital Solutions team

This role is ideal for someone with a strong grounding in the Microsoft tech stack, a calm and methodical approach to problem solving, and the patience to translate technical concepts for non-technical colleagues.

This role is subject to a Basic DBS check.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.

Overview

Afield Environmental is a brand new charity responding to environmental injustice. We do this by working with communities to rewild disadvantaged urban neighbourhoods; and bysupporting artists to undertake ecological research. This exciting and challenging role will beright at the heart of making everything happen.

We are looking for a creative and community-minded Communications and OperationsCo-ordinator to help develop Afield over the next 12 months. This is a varied roleencompassing communications and operational support for the grants programme and thecharity more generally. You will help us develop our communications strategy, support our grantees, and develop our systems and processes as a new charity.

As we are a new charity we have created this as a fixed-term appointment - we are still working out the longer-term roles for the charity.

We are looking for someone who is organised and self-sufficient, a skilled communicator, and a connector of people and ideas. We welcome applications from those early in their career. Where a candidate needs time to grow into aspects of the role, they will be helped to do so through management support and training.

Key Responsibilities

Communications
● Help deliver Afield’s communications strategy aligned with our mission
● Make Afield’s Wilding and Arts grants visible, accessible, and compelling to key
communities and audiences
● Manage Afield's digital presence across website, blogs, and social media, creating
compelling content written, visual and including graphics
● Monitor, evaluate, and report on Afield’s communications activity, to continually
improve our reach and resonance
● Help document Afield-related events through photography and video.

Support for grants programmes
● Support grantees in documenting, editing and communicating project outputs and
outcomes, including video content, for a variety of audiences
● Support the Grants and Cohorts manager as required, including setting up cohort
meetings, helping manage selection panels and providing event support, preparing
materials etc
● Provide communications skills support as appropriate to grantees / cohorts.

Other
● Provide administrative and operational support to the founders as required
● Provide support to the organisation’s broader evaluation activities
● You might occasionally be asked to support our grantee programmes in other ways
such as helping at events or workshops

Requirements

Essential
● An excellent communicator, with experience of running workshops, presenting
information to audiences, or developing relationships with partners
● Proven experience running and creating content for social media channels or websites
● Excellent writing and editing skills for different audiences, with examples of published
content (including for example social media posts)
● Empathetic, with a positive attitude and a desire to help our grantees. You should be
able to provide evidence of supporting a group of people
● Organised and energetic with a self-sufficient attitude, and with the ability to
independently manage a busy workload, multiple deadlines and priorities
● Demonstrable commitment to ongoing development and learning
● Evidence of an interest in arts and/or the environment.

Desirable:
● Strong understanding of digital content strategy, with experience of using a CMS
platform, and social media analytics
● Experience of arts-related documentation and/or archiving
● Ability and comfort in creating structure out of ambiguity
● Ability to identify challenges and opportunities, and express proposals for change
● Experience working with or supporting artists, grantees or cohorts.
● Video editing.

For more information, please see the Job Description attached.

We're looking for a kind, compassionate and resilient Housing Operations Manager located at our Head Office in Islington.

£59,535.00 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Free DBS

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Housing operations and tenancy management

• Lead the day-to-day landlord function across supported housing services, keeping standards consistent and addressing issues before they escalate.

Safeguarding and Risk Management

• Take responsibility for ensuring housing management activity actively identifies and responds to safeguarding risks, including where concerns emerge through non-engagement, property condition, or repeated enforcement action.

Property, Estates and Void Management

• Oversee a planned programme of estate inspections, tenancy audits, and housing-led health and safety checks, ensuring actions are clearly recorded, owned, and followed up where standards fall short.

Compliance and Resident Safety

• Take day-to-day responsibility for housing-led compliance activity, working closely with Property and Compliance teams to make sure statutory requirements are met in practice, not just on paper.

Leadership and Team Management

• Line manage Housing Officers, setting clear expectations around performance, accountability, and professional conduct, and addressing issues promptly where standards slip.

Cross-Departmental Coordination

• Act as the main operational link between Housing, Property, Compliance, Care and Support, and Income teams, ensuring issues are addressed collectively rather than passed between services.

Customer Involvement and Tenant Experience

• Promote meaningful resident involvement in housing services, ensuring opportunities for engagement are accessible and appropriate to the needs of supported housing residents.

Performance, Quality and Assurance

• Use performance data, case audits, complaints, and service insight to identify emerging risks, recurring issues, and gaps in housing management practice.

Key relationships

• Head of Housing
• Housing Officers
• Income Team
• Care & Support operational teams

About you:

• Enjoys social interaction and the company of others, networks in local business community.

What you'll bring:

Essential:

• Ideally educated to degree level or equivalent.
• Holds relevant CMI/NVQ Level 3 or other business/management qualification.

Desirable:

• Other relevant professional memberships and/or specialist qualifications are desirable.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed

Director of Operations – Interim

£64,000 + ILW if applicable

Homebased with travel to London

The role can be fulfilled in two ways:

Option 1: Full time Covering Finance, Operations and HR 

Option 2: 3 days per week covering Finance and Operations

As a member of the Senior Leadership Team, you will be responsible for providing leadership, operations, financial management and HR if you are applying for option one as outlined above.

This organisation truly is inspirational and they are looking for an inspirational leader to join them for a 6-month contract. You will be experienced in strategy development, leading an organisation through a period of growth and change and lead on the organisation’s risk management.

If you possess experience of building and developing high energy cross functioning teams alongside extensive experience at executive level in operational and financial management within the voluntary sector we would love to hear from you.

Closing date 9am on the 1st June

Application is by way of CV in the first instance. We will be in touch with candidates of interest in terms of experience and values, with instructions on how to formally apply.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.

About the role:

Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:

• Managing office facilities, leases, and contracts across our head office and nine regional sites.
• Overseeing IT systems and supplier contracts to ensure reliability and security.
• Leading on contract negotiation and supplier management.
• Managing a central administration budget.
• Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator).
• Improving efficiency of our systems, processes, and ways of working.
• Project managing office moves and operational projects.

This is a hands-on role with real responsibility and variety.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions

What we offer:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

We are 4 Day Week employer

Purpose of the role

Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages.  We are committed to changing attitudes, challenging prejudice and championing equality.

We are seeking an exceptional, values-driven operational leader to join us as Assistant Director of Clinical Operations, providing strategic leadership and oversight across our national portfolio of clinical services. This is a pivotal senior role responsible for ensuring the delivery of safe, high-quality, innovative and financially sustainable services, while contributing to organisational strategy, growth and continuous improvement.

Reporting to the Deputy Chief Executive and working as part of the senior leadership team, you will lead operational performance, governance, service transformation and quality assurance across Brook’s clinical services. You will oversee an allocated portfolio of services and contracts alongside providing leadership to the Head of Clinical Operations.  

You will drive operational excellence through robust performance frameworks and continuous improvement, lead the mobilisation of new services, and provide senior escalation for complex issues, ensuring strong risk management and full compliance with regulatory and contractual requirements.

With substantial experience of leading complex healthcare or public health services, you will bring strong strategic, analytical and leadership skills, alongside a commitment to delivering outstanding, person-centred care and fostering a culture of accountability and inclusion.

Essential criteria

• Significant senior operational leadership experience within healthcare, public health or related services. 
• Significant experience of providing strategic operational leadership across complex, multi-site healthcare or public health services. 
• Proven experience of delivering high quality services within complex contractual and regulatory environments. 
• Experience of leading organisational change, service transformation and operational improvement programmes. 
• Experience of budget management and financial oversight across multiple services. 
• Demonstrable experience of working collaboratively with commissioners, partners and senior stakeholders. 
• Experience of contract mobilisation, redesign and performance improvement. 
• Experience of leading high-performing teams through periods of change and growth. 
• Experience of accountability for organisation-wide operational performance, governance and service improvement. 
• Experience of managing complex complaints, incidents and operational risk. 
• Experience of supporting complex staffing and workforce management issues. 
• Experience of developing and managing external stakeholder and subcontractor relationships. 

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full-Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
• Salary: £72,000
• Closing date: 30th May 2026 
• First stage interviews: 10 June 2026

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

This role will lead woodland creation, management and monitoring projects across Cumbria, working with a range of funding programmes, partners and contractors. You’ll manage staff, schedules and resources, helping keep projects running smoothly from planning through to delivery.

The role will also drive the development of new forestry services and opportunities as Raise continues to grow.

We’re looking for someone proactive with strong operational or project management experience who can coordinate people, manage complexity and support specialist teams.

You might come from a range of nature-based backgrounds, including forestry, farming, conservation, land management or another outdoor or environmental sector, but you do not necessarily need to be a trained forester.

As a neurodivergent-led organisation, we value different ways of thinking and welcome applications from people with a wide range of experiences. What matters most is your ability to lead delivery, build good working relationships and help projects move forward.

If you want to help deliver practical woodland and nature projects with communities across Cumbria, we’d love to hear from you.

About Raise

Raise: Cumbria Community Forest is a neurodivergent-led organisation working across 1,300 square miles of Cumbria. We work with landowners, communities and partners to create and care for woodlands that support biodiversity, climate action and people’s connection to nature. Our work combines practical forestry delivery with community engagement, skills development and long-term stewardship.

Working with us

This is a role that involves working across Cumbria, including regular site visits to woodland and rural locations.

You will need to be comfortable working outdoors and travelling between sites as part of your role.

A full UK driving licence is required.

You will be working with landowners, contractors and partners, often in complex delivery environments where priorities need to be managed day to day.

What we offer

· Hybrid working

· 25 days annual leave per year, plus bank holidays

· Enhanced pension scheme

· In-house training opportunities

What we’re looking for

You don’t need forestry qualifications, but you do need relevant experience in operational or project management.

We are looking for someone who can:

· manage projects or programmes from planning through to delivery

· coordinate people, staff and external contractors

· work with landowners, partners or stakeholders

· manage multiple priorities and resolve operational challenges

· support specialist technical teams in delivery

· communicate clearly and build strong working relationships

Experience in forestry, farming, conservation, land management or similar outdoor sectors would be an advantage, but we are open to different backgrounds.

Part-time – Tuesday to Thursday

Based across London pantries (including Dalston once open)

Ref: POC-261

Are you a proactive, hands-on individual with strong organisational skills and a passion for supporting communities? Do you enjoy working in practical environments and helping services run smoothly day to day?

If so, St Giles Trust is looking for a Pantry Operations Coordinator to support the delivery and growth of our London Pantry programme.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this vital role

Our Pantry programme provides access to affordable food alongside opportunities for connection, support and community building. Our Pantries are more than food spaces—they are welcoming community hubs that help people build stability and positive futures.

You will coordinate the day-to-day running of three London Pantries, ensuring they are well-organised, fully stocked and operating effectively. This is a varied, hands-on role where you will support staff, manage logistics and help develop new Pantry sites.

Working across multiple locations, you will:

• Manage rotas and arrange delivery driver cover
• Coordinate food orders, including fresh produce
• Ensure Pantries are stocked, organised and ready to open
• Provide operational cover where needed
• Support and guide Pantry staff through regular check-ins
• Assist with the set-up of new Pantry sites, including Dalston
• Help develop Pantries as welcoming, inclusive community hubs
• Maintain high standards of health & safety, food hygiene and safeguarding
• Support monitoring, audits and continuous improvement

What we are looking for

• Experience of supporting delivery of community or frontline services
• Ability to work in busy, practical environments
• Strong organisational skills and attention to detail
• Confidence communicating with staff, volunteers and partners and the ability to support and guide others in their roles
• Understanding of safeguarding and professional boundaries
•  A proactive, reliable and solutions-focused approach

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

A basic DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 26 May 2026 at 9am. Interviews: 01 June 2026 on Teams.

Senior Hub Supervisor – Devon & Cornwall

Hours: 37.5 hours per week (Monday to Friday, with rota’d evening shifts and occasional weekends)
Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution
Location: Sisna Park, Plymouth PL6

About FareShare South West
FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.

FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.

Purpose of the Role
To support the efficient and safe running of FareShare South West’s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required.

Key Responsibilities
1. Hub Management

• Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution.
• Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager
• Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers.
• Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids).
• Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently
• Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs).
• Report operational improvements to the Hub Manager and support the implementation of agreed changes.
• Deputise for the Hub Manager during absence by:
  • Coordinating daily activities and overseeing the hub operations team.
  • Leading on-site health & safety and supporting team wellbeing.
  • Liaising with the Head of Food and Logistics to support food intake and logistics.
  • Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls.
  • Escalating and reporting issues to the Head of Operations.

2. Volunteer Management

• Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work.
• Ensure volunteers are supported and trained in their specific roles and can develop.
• Support volunteer health, safety and welfare during shifts.
• Coordinate delivery of corporate volunteering days with support from the wider FSSW team.
• Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager.

FareChance Employability Programme

• Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team.
• Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager.
• Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
• Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
• Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
• Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress.

3. Goods In and Storage

• Lead on the Goods In process:
• Train and support hub operations staff in correct goods in procedures.
• Coordinate and delegate daily goods in activities.
• Maintain accurate paperwork and use of relevant IT/systems.
• Develop and implement process improvements and share best practice across sites.
• Coordinate delivery yard activities, including CFM collections.
• Manage stock storage:
• Lead on stock rotation and promote best practice.
• Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams.

4. Compliance and Health & Safety

• Work in accordance with FareShare’s HACCP Food Safety Manual.
• Support compliance with all relevant food hygiene, H&S, and other operational standards.
• Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures.
• Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly
• Undertake relevant training in food hygiene and H&S.

5. General

• Respond to enquiries and communications via phone, email, in person, or internal systems.
• Engage positively with visitors to the Hub.
• Support FSSW events as required.
• Carry out any other duties in support of the role’s purpose.
• Maintain high standards of customer care and conduct.
• Support the security of the Hub and all assets, including food.

Person Specification

Essential

• Experience working in a warehouse, logistics, or food distribution environment.
• Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures.
• Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices
• Strong organisational skills and attention to detail.
• Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files.
• Clear verbal and written communication skills.
• Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures.
• Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative.
• Full UK driving license.
• Forklift truck operator’s qualification (or willing to train as an essential part of the role).

Desirable

• Understanding of the voluntary, food, or charity sectors.
• Experience working alongside or supporting volunteers.
• Food Hygiene or Health & Safety qualifications (Level 2 or above).
• Experience supporting change or improvement projects.

Additional Information

• Role may involve some manual handling; training will be provided.
• Enhanced DBS check required.

We are looking for a full-time Shelter Coordinator to join our small and friendly team to lead the successful delivery of our shelter operations for the 2026-27 winter season. 

C4WS Homeless Project provides support to those experiencing homelessness throughout the year via a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, hosting scheme, mentoring scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently. 
 
Reporting to the Director, you will be responsible for coordinating the practical and day-to-day running of our shelters, which will involve: 

• Ensuring each shelter has enough trained volunteers to safely operate
• Ensuring each shelter has all the practical equipment and resources needed 
• Liaising with and supporting church volunteer teams 
• Being the main staff presence at shelter shifts 
• Responsible for managing our weekly Wednesday Club drop in 

The ideal candidate will have previous experience working with people who are experiencing homelessness or other similarly disadvantaged groups, an efficient and practical approach, warm and friendly nature, and a can-do attitude.
 
The successful applicant will be required to work flexibly whilst the shelter is operating. This includes some evenings (9:30pm finish), and some weekend shifts and bank holidays, as per a weekly-changing rota, and therefore is required to display considerable flexibility. Please only apply if you feel you can commit to this.  

The post commences as soon as possible, on a one year fixed term contract, with the possibility to extend subject to performance, funding and structural reorganisation.

The salary for this post is £34,000

Application deadline:  Wednesday 24th June 2026 at midday / 12pm.

Interviews will be conducted during the week commencing 29th June 2026.

C4WS Homeless Project is an equal opportunities employer. This post would especially appeal to those who have an understanding of Christian compassion for those without a home and a commitment to social justice. 

The Pop-up Shop Lead will manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience.

As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development.

The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern’s mission and raises awareness of its work and campaigns.

This is an exciting time to join the retail team as we establish and grow this new community-focused pop‑up shop.

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Retail Development in Northern Ireland

Concern Worldwide operates a growing retail network of seven shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.

While relatively small in scale, our retail operation is ambitious, dynamic and entering an exciting period of development. Over recent years we have strengthened performance, modernised operations and built resilient shop teams supported by dedicated volunteers and staff.

With further shop openings planned and new retail models being explored, including pop up and diversified formats, this is a pivotal moment for retail growth in Northern Ireland. We are expanding not simply in size but in ambition, testing innovative approaches to charity retail while strengthening our presence within local communities.

Joining Concern Retail at this stage offers the opportunity to be part of a developing network where new ideas are welcomed, leadership is visible and individuals can directly shape the future direction of our retail programme.

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Annual leave purchase scheme
•    Enhanced maternity leave pay and shared parental leave
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website.

Job Location: Derry

2a Castle Street, Derry, BT48 6HQ  

About You: 

ESSENTIAL

Experience

• Experience working in a retail or customer facing environment.
• Experience supporting the setup, development or growth of a retail, community or social enterprise initiative.
• Experience organising priorities and working effectively within a fast-paced operational environment.
• Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment.
• Experience supporting the day to day running of a shop, store or customer focused operation.
• Experience contributing to sales performance, income generation or achievement of target.
• Demonstrated ability to take initiative and work independently within a busy operational environment.

Applications are welcomed from candidates with experience in retail, hospitality, community projects, social enterprise or other customer focused environments who can demonstrate transferable skills and motivation to succeed in charity retail.

Knowledge and Skills

• Strong interpersonal and communication skills with the ability to engage confidently with colleagues, volunteers, donors and customers.
• Organised and proactive approach with the ability to manage competing priorities.
• Commercial awareness and an understanding of how good retail practice drives income.
• Ability to work in a practical, hands on retail environment while contributing ideas to grow and develop the shop.
• Basic numeracy and literacy skills suitable for retail administration, cash handling and reporting.
• Confidence using IT systems including email and Microsoft Office applications. Training will be provided where required.
• Awareness of social media or willingness to use digital channels to support shop promotion and volunteer engagement.
• Ability to build positive relationships and engage effectively with local communities and stakeholders.

Working Pattern

• Flexible approach to working hours, including weekends and Bank Holidays.

DESIRABLE

Where a high volume of applications is received, preference may be given to candidates who can demonstrate:

• Experience managing or supervising within charity retail or commercial retail.
• Experience opening, developing or growing a retail or community initiative.
• Experience recruiting, managing or supporting volunteers.

To view the full job description, please click on the link below to download the document.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. 

HOW TO APPLY

To apply for this post, please complete the application by 29th May 2026.

To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment: 

Pay band: GB3

Annual Salary: £25,907 - £28,786 (4 days pro rata at £20,725.6 - £23,028.8).

New employees will normally start at the beginning of the pay band, with scope for progression over time.

The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.

It is the nature of this post that weekend working hours may be part of the normal working week.

This appointment is conditional upon the satisfactory completion of a three-month probationary period.

Deadline: 29th May 2026

Please note that Concern reserves the right to close this vacancy early and to interview candidates on a rolling basis due to the urgency of filling this role. Applicants are therefore encouraged to submit their application as soon as possible to avoid missing out. 

All candidates who are short-listed for an interview will be notified via email.

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. 

The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.

The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.

The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.

Why Join Us:

Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.

BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.

Person Specification 

Essential

• Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.

• Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.

• Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.

• Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.

• Experience of leading or supporting governance processes, including board reporting, risk management and compliance.

• Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.

• A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.

• The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.

• The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.

Desirable

• Experience of working in or with the music industry, creative industries or arts and culture sector.

• Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.

• Experience of implementing or managing a CRM system, project management platform or other operational technology.

• Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.

• Experience of leading an organisation through a period of significant change, transition or growth.

• An existing network within the UK music sector, creative industries or racial equity and social justice space.

At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!

To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.