Operation manager jobs in birmingham, west midlands

Location: Hybrid
Salary: £35,000 - £40,000 – Dependant on experience
Contracted Hours: 37.5 hours per week (5 days)
Job Type: Permanent

About Newlife

As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.

Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.

The Opportunity

This is a fantastic opportunity to play a key role in shaping a growing program, increasing unrestricted income, and transforming the lives of disabled children across the UK.

We are seeking an Individual Giving Fundraiser to lead the delivery of our individual giving program, with a focus on multi-channel campaigns, appeals, and supporter journeys.
This role will project manage all areas of individual giving, from concept through to delivery and evaluation, working with colleagues across Fundraising, Communications and Supporter Care to maxmise income, deepen supporter engagement, and grow sustainable regular giving.

You’ll be responsible for delivering existing appeals (e.g. our Christmas Appeal and Grand Draw), developing new fundraising products, and ensuring that donors receive thoughtful and inspiring journeys.

At Newlife, we believe every child with disabilities deserves the best possible future. For over 30 years, we’ve been the UK’s leading charitable provider of specialist equipment for disabled children.

We offer an emergency response service, delivering vital items to family homes often within 72 hours. Alongside this, we run a free, nurse-staffed national helpline, provide sensory toys through our Play Pod loan scheme, and campaign for policy change.

Our unique model combines a recycling and retail operation that generates income, creates inclusive employment opportunities, and delivers significant environmental benefits. Along with Support from trusts, corporates, communities, and individuals through traditional fundraising channels.

Together, these raise c.£15m annually, with c.£4m directly funding our services. Demand continues to rise making fundraising growth more urgent and more important than ever.
We are now investing in our Fundraising team to build a sustainable, supporter-led program that sits alongside our thriving social enterprise as a core income stream.

Key Responsibilities

Individual Giving & Campaign Delivery

• Deliver the individual giving operational plan, managing all campaigns and appeals within agreed budgets and income targets.
• Lead the development and delivery of multi-channel fundraising campaigns (direct mail, digital, email, retail-linked activity etc.), ensuring integrated messaging and brand consistency.
• Support the delivery and operations of the charity lottery
• Ensure all activities comply with the Fundraising Regulator’s Code of Practice, and relevant legislation around data, privacy, consent and Gift Aid.

Donor Acquisition & Retention

• Generate and convert new donor prospects, meeting agreed acquisition and income targets.
• Design and implement a regular giving proposition to acquire and retain committed donors.
• Oversee and optimise donor journeys, ensuring excellent stewardship, cross-sell and conversion opportunities, and seamless progression across the giving pyramid.

Innovation & Insight

• Review and refine the current appeals portfolio, identifying opportunities for growth.
• Work with available data to ensure strategic decisions are evidence-based and data-driven, using segmentation and testing to maximise impact.
• Research, explore and pilot new products and approaches to widen our supporter base and increase lifetime value.
• Set and monitor KPIs, reporting on performance and return on investment.

Cross-Team Collaboration

Work closely with colleagues across fundraising to maximise income and supporter engagement.
Develop strong relationships across Newlife’s wider teams, embedding fundraising within the organisation and ensuring sensitive and thoughtful involvement of families where appropriate.

Why Join Us?

At Newlife, we offer a role that combines purpose with impact. You’ll be part of a dedicated team that’s committed to changing lives while enjoying the autonomy to shape your work and contribute to strategic outcomes.

Closing date for applications is 6th November 2025, first interviews will be taking place virtually week commencing 10th November 2025.

REF-224 521

Purpose of the role

You will help form part of a UK-wide team of remote Helpline Advisors operating the only modern slavery specific helpline in the UK. After completing our training package for new Helpline Advisors (approximately 4 weeks) you will begin working as part of a collaborative and dynamic team responding to a variety of callers and contacts. You will be answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data will be your day-to-day responsibilities. You will contribute to a service that as well as providing information, advice and guidance to our service users, also helps create one of the largest non-governmental bodies of data on the scale of modern slavery in the UK which is used to influence strategy and policy at local, national and international levels. You will provide trauma informed and person-centered information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses.

The deadline for applications is 2359 on Sunday 16 November 2025.

Interviews will likely be held between the 27 November and 3 December 2025.

As an organisation focused on equity, diversity and inclusion, we welcome applications from all sections of the community we serve including those with lived experience of modern slavery, those with diverse backgrounds, cultures, and religion, people of colour, those with disabilities and those from the LGBTQ+ community.

References from previous employers will only be contacted after a job offer. If there are valid reasons for this not to be possible, please mention this on your application.

The Organisation

This is a well-established national charity with an income in excess of £100 million, playing a vital role in supporting people affected by a major health condition. The organisation is values-driven, impact-focused, and undergoing continuous improvement in its financial operations. The Finance & Assurance directorate is a trusted partner across the charity, enabling better decision-making through high-quality financial insight and compliance.

The Job

As Financial Accountant, you'll lead a small team and report to the Head of Financial Accounting. You'll be responsible for producing accurate financial statements, managing audit deliverables, ensuring compliance with charity and company law, and driving improvements in financial processes and reporting. This is a hands-on technical role with leadership responsibilities, requiring collaboration across finance, systems, and planning teams to deliver a seamless finance function.

Key responsibilities include:
- Preparing statutory accounts and technical accounting adjustments
- Leading year-end processes and audit engagement
- Ensuring compliance with VAT, Corporation Tax, and Gift Aid
- Driving system and process improvements
- Supporting and developing Associate Accountants

The Person

You'll be a qualified (or part-qualified with suitable experience) accountant with strong technical expertise in SORP/FRS102 and experience in a large, complex organisation. You'll bring a track record of producing high-quality financial reports, managing audits, and improving performance through data and collaboration.We're looking for someone who:

- Communicates confidently with senior stakeholders
- Builds high-performing, accountable teams
- Is resilient, adaptable, and committed to continuous improvement
- Works collaboratively across departments and disciplines
- Champions inclusion and values-driven leadership

What's in it for You?

- A meaningful role in a purpose-led organisation making a real difference - Remote working with occasional office attendance
- Competitive salary in the region of £50,000-£55,000
- 27 days annual leave plus bank holidays, rising with service
- Up to 8% employer pension contribution
- Life assurance and income protection
- Employee assistance programme and wellbeing support
- Season ticket loan and cycle-to-work scheme
- Opportunities for professional development and career progression
- A collaborative, high-support environment focused on learning and impact

What to Do Now

If you're a technically strong accountant who thrives in a collaborative, mission-driven environment, I'd love to hear from you. Apply now or get in touch for a confidential conversation.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Do you want to help create a better world for animals? Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty?

Join us at the Animal Welfare Investigations Project (AWIP), a not-for-profit organisation that investigates and disrupts organised animal cruelty worldwide, from dogfighting and puppy farming to wildlife trafficking and the dog-meat trade. Our work brings offenders to justice and builds a global movement to end suffering, powered by digital storytelling and public support.

We’re now looking for a Marketing Executive (Social Media) to join our fast-paced Marketing & Communications Team. This role will shape how millions see our mission — driving engagement, income, and supporter growth through bold, creative campaigns.

�� About the Role

Reporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you will:

• Develop and deliver a data-driven social media strategy that fuels measurable fundraising growth.

• Use ManyChat to grow a permission-based Messenger community and launch engaging campaigns that drive both immediate and sustained fundraising results.

  Plan, launch, and optimise virtual fundraising challenges (like Run for the Dogs or Step Up for Wildlife) — turning clicks into community and compassion into cash.

• Create powerful storytelling content across Facebook, Instagram, TikTok, LinkedIn, and X — designed to move people from awareness to action.

• Manage and optimise paid social advertising to grow AWIP’s supporter base and recurring donor network.

• Engage directly with our followers — responding to messages and comments with empathy, professionalism, and urgency.

• Work alongside our investigations team to flag and report potential cruelty cases seen on social media, gather evidence from witnesses, and receive OSINT (open-source intelligence) training to support real-world investigations.

• Capture and produce behind-the-scenes content from field operations and events, showcasing AWIP’s lifesaving work.

• Represent AWIP at digital fundraising and social media conferences, contributing to growing our thought leadership profile in digital engagement.

�� About You

You’re a performance-driven, strategic, and creative thinker who thrives in a fast-moving environment. You understand that social media isn’t just about followers or likes — it’s about measurable impact, mission growth, and movement-building.

Essential:

• Proven experience managing social media for a brand, NGO, or campaign.

• Strong writing, editing, and visual-content skills (Canva, Meta Business Suite, or similar).

• Experience running social-media ads or supporter-acquisition campaigns.

• Passion for animal welfare and investigative storytelling.

• Professional resilience when handling sensitive or distressing material.

Desirable:

• Experience with fundraising, challenge events, or membership marketing.

• Familiarity with ManyChat, MailerLite or similar EPS, FundraiseUp, Tally.so, or Salesforce.

• Willingness to travel nationally or internationally for short assignments and support investigations.

�� Contract Details

• Type: Permanent (initially 22.5 hours/week, with opportunity to expand to full-time)

• Salary: £24,500–£29,000 FTE (depending on experience and performance). Pro-rata for 22.5 hours is £15,750.00.

• Location: Fully flexible within the UK (occasional in-person events). Must be a UK resident.

• Probation: 6 months, including delivery of at least one fundraising challenge.

• Progression: Potential to grow to full-time based on KPI delivery.

❤️ What We Offer

• Fully flexible working arrangements

• Annual salary review and growth-linked progression

• Private healthcare & Employee Assistance Programme

• Pension contributions in line with Living Pension standards

• Fully funded professional development in digital fundraising & social media

• A chance to make a tangible difference, protecting animals and investigating animal cruelty worldwide.

The Organisation

This is a well-established national charity with an income in excess of £100 million, playing a vital role in supporting people affected by a major health condition. The organisation is values-driven, impact-focused, and undergoing continuous improvement in its financial operations. The Finance & Assurance directorate is a trusted partner across the charity, enabling better decision-making through high-quality financial insight and compliance.

The Job

As Financial Accountant, you'll lead a small team and report to the Head of Financial Accounting. You'll be responsible for producing accurate financial statements, managing audit deliverables, ensuring compliance with charity and company law, and driving improvements in financial processes and reporting. This is a hands-on technical role with leadership responsibilities, requiring collaboration across finance, systems, and planning teams to deliver a seamless finance function.

Key responsibilities include:
- Preparing statutory accounts and technical accounting adjustments
- Leading year-end processes and audit engagement
- Ensuring compliance with VAT, Corporation Tax, and Gift Aid
- Driving system and process improvements
- Supporting and developing Associate Accountants

The Person

You'll be a qualified accountant with strong technical expertise in SORP/FRS102 and experience in a large, complex organisation. You'll bring a track record of producing high-quality financial reports, managing audits, and improving performance through data and collaboration. This could suit someone who has trained in audit and gone onto work as a financial accountant with a large organisation - but very open to candidates with other profiles.

We're looking for someone who:
- Communicates confidently with senior stakeholders
- Builds high-performing, accountable teams
- Is resilient, adaptable, and committed to continuous improvement
- Works collaboratively across departments and disciplines
- Champions inclusion and values-driven leadership

What's in it for You?

- A meaningful role in a purpose-led organisation making a real difference

- Remote working with occasional office attendance

- Competitive salary in the region of £50,000-£55,000
- 27 days annual leave plus bank holidays, rising with service
- Up to 8% employer pension contribution
- Life assurance and income protection
- Employee assistance programme and wellbeing support
- Season ticket loan and cycle-to-work scheme
- Opportunities for professional development and career progression
- A collaborative, high-support environment focused on learning and impact

What to Do Now

If you're a technically strong accountant who thrives in a collaborative, mission-driven environment, I'd love to hear from you. Apply now or get in touch for a confidential conversation.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join Evolve Music as our next Executive Director — and lead a creative, purpose-driven charity using music to change lives across the South West.

We’re looking for an inspiring, strategic and compassionate leader to guide Evolve into its next exciting chapter.

Since 2017, Evolve Music has grown into one of the South West’s leading community music organisations, working in partnership with health, education and cultural organisations to deliver inclusive, creative and high-impact programmes. From Sound Lab for neurodivergent young people to Dads Rock for fathers and male caregivers, our work reaches thousands each year, using music as a catalyst for wellbeing, confidence and connection.

As Executive Director, you’ll shape our strategic vision, lead fundraising and partnership development, and nurture a talented and passionate team. If you believe in the power of music to transform lives, we’d love to hear from you.

We’re looking for an excellent communicator who is also efficient, friendly and super organised, to help win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll be providing ongoing support to the team on campaigns as well as growing our media and social media profile with impactful communications. We’re looking for someone who has a track record of making compelling videos and graphics, or is eager to learn. You'll need to be keen to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

The Charity

James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

The Role

We are recruiting for a team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. 

Person Specification

The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am on Wednesday 12th November
Interviews will be held in person on Friday 21st November

Online Information Session

We will be holding a 1-hour online information event on Wednesday 29th October where you can hear more about James’ Place, the Suicide Prevention Therapist role and our plans for the Birmingham centre. There will be a session at 12:30pm and an evening session at 6:30pm.

To book on to an information session, please call 0203 4888 404 and ask to speak with Rosie Barrett. 

Head of Income Generation and Marketing

• FTE £37- £42k dependant on experience.

• 35 hours a week (flexible for right candidate).

• Home based with travel for events and meetings.

The PDA Society is looking to recruit its first ever Head of role and we believe the right person could be transformative for our organisation. We are a small charity that makes a big impact – and we are excited to recruit someone who is hands on, pragmatic and experienced in raising income onto our team.

We are looking for a goal oriented, entrepreneurial individual who can help us maximise our fundraised and earned income through effective relationships and online communications. Over the next three years, we must significantly expand our free services and support offers for the people who most need them – and this role will be entrusted with ensuring we can afford to do that.

You will be part of a fast moving, high performing team who are determined to make a difference. This is a small organisation where senior team members do as well as plan. So while you’ll be setting direction and leading strategy, you’ll also be rolling your sleeves up and delivering directly alongside colleagues. You’ll be supported by a small communications team and a small budget to commission trust applications, and you’ll hold responsibility for maintaining trust funder relationships and ensuring reporting is timely and accurate.

If you have provable experience in growing income in a small charity or training organisation, are excited by growth, and want to make a difference to some of the most underserved disabled people in the UK this could be the job for you.