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Operation manager jobs in carshalton, greater london

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Royal Ballet and Opera, Covent Garden (On-site)
£29,000 per year
Posted 1 day ago
Closing tomorrow
Staywell, Kingston upon Thames (On-site)
£13 per hour
Join our dedicated team and make a real difference in your community!
Posted 2 weeks ago Apply Now
Closing tomorrow
British Association for Sexual Health and HIV, London (Hybrid)
£30,000 - £35,000 per year
Seeking an outstanding new member of the team to support the delivery of our education, training and membership programme.
Posted 1 week ago
Closing in 5 days
Mental Health First Aid England, E1, London (Hybrid)
£39,313 per year
Design, develop & deliver training strategies/plans to support & empower the adoption of new systems, products, processes & ways of working
Posted 1 week ago Apply Now
Rainbow Trust Children's Charity, Leatherhead, Surrey (Hybrid)
Up to £34,000 per year
Posted 4 days ago Apply Now
International Institute for Environment and Development (IIED), London (Hybrid)
£64,814 - 80,654 per year
Posted 4 days ago Apply Now
Hoxton Health, N1, London (On-site)
£30,000 - £34,000 pro rata per year
Posted 2 weeks ago
Page 13 of 19
Covent Garden, Greater London (On-site) 10.29 miles
£29,000 per year
Full-time
Contract (Contract until March 2026)
Job description

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

We could not maintain this range of work or our digital presence without support from philanthropists, funders, members, business partners and sponsors. The Membership Team are responsible for circa £10m income in membership donations, including Gift Aid. Friends and Patrons also make up 30% of ticket income, 55% other donations and 88% legacies, emphasising the importance of community building, good processes and customer service.

We are now seeking to recruit a Membership Coordinator on a contract basis to support at a busy time of growth. The role holder will work within the Membership Team, responsible for the philanthropic income from Friends and Patrons, and undertake the efficient administration of the membership programme whilst providing first-class customer service to keep our Friends and Patrons engaged and valued.

This role will suit a candidate who has strong experience in a customer-facing environment (ideally in a membership organisation and/or box office) and is able to use diplomacy in dealing with a variety of different customer groups. You will be able to illustrate a consistently high level of customer care and responsiveness as well as strong organisational and administrative skills. You will also be able to demonstrate:

  • Experience in administration, ideally within a customer-facing organisation (arts, performing arts or a fundraising charity)
  • Experience of databases and MS Office (Access, Word and Excel)
  • Experience of administering financial processes
  • The ability to gain knowledge of products and services in a relatively short period of time
  • The ability to work effectively under pressure, prioritise and multi-task
  • Excellent face-to-face, written and telephone communication skills, including the ability to deal with members at all levels and stakeholders in a professional manner.
  • Team player approach and positive attitude

We value the diversity new hires can bring to our workforce. A working knowledge of our repertoire is not essential, but the ability to learn quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Monday 11th August 2025

First stage interviews will be held online via MS Teams on 14th/15th August 2025, with second round interviews in person at ROH Covent Garden from 20th August 2025.

Applicants must have work authorisation for the UK. No agencies.

Application resources
Posted by
Royal Ballet and Opera View profile Organisation type Registered Charity Company size 501 - 1000

Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.

Alice's Adventures in Wonderland, The Royal Ballet, (c)ROH Johan Persson, 2011.jpgMedium-GLORIANA 130617_1887 gloriana adj PRODUCTION IMAGE (C) BARDA.jpg
Posted on: 28 July 2025
Closing date: 11 August 2025 at 08:00
Tags: Administration, Customer Service, Individual Giving

The client requests no contact from agencies or media sales.