Operation manager jobs in central london, greater london
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London office, E1, with the team meeting in person to collaborate once per week. There is also the expectation of travel as required (usually 2-4 times per month) across London (and potentially) the UK to meet with donors. Homeworking options in line with our Crisis Hybrid Working Policy.
Vacancies: We have two permanent vacancies available
About the role
Crisis is in the first year of our new strategy, and philanthropy is critical to achieving our organisational goals — especially the £20m Housing Supply campaign, an ambitious initiative at the heart of our strategy to deliver genuinely affordable homes and end homelessness for good
You would use your proven ability to build strong relationships and secure four- to five-figure gifts to manage a dynamic portfolio of major donors and prospects, applying your understanding of moves management and the major donor solicitation cycle to engage, inspire, and retain support. Confident in working with high-profile individuals, you would use your excellent communication and influencing skills to deliver compelling cases for support, represent Crisis with professionalism, and create meaningful donor experiences.
Proactive and creative in your approach, you would work collaboratively across teams, integrate digital techniques to enhance engagement, and measure success against KPIs and targets. Above all, your work would be driven by a deep commitment to Crisis’ purpose and values—equity, inclusion, and the belief that together we can end homelessness for good.
About you
We are looking for an ambitious and relationship-led fundraiser who is passionate about making a tangible difference and inspired by Crisis’ mission to end homelessness. The ideal candidate will have a strong understanding of moves management and the major donor solicitation cycle, using these principles to strategically cultivate, solicit, and steward high-value supporters. With a proven track record of securing four- and five-figure gifts, you will be confident in engaging and influencing high-value and high-profile individuals, understanding their motivations and inspiring their confidence in Crisis’ work. You will combine excellent communication and influencing skills with creativity and independence, managing a dynamic portfolio of donors while working collaboratively across teams to deliver outstanding supporter experiences. Highly organised, results-driven, and innovative in your approach, you will be motivated by achieving targets and growing income. Above all, you will share Crisis’ deep commitment to equality, inclusion, and social justice, and be driven by the belief that homelessness can—and must—be ended.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
 - Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
 - Pension scheme with an employer contribution of 8.5%
 - 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
 - Enhanced maternity, paternity, shared parental, and adoption pay.
 - Flexible working around the core hours 10am-4pm
 - Wellbeing Leave to be used flexibly
 - And more! (Full list of benefits available on website)
 
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025 at 23:59
Interview date and location:
- Stage one: Tuesday 2 or Wednesday 3 December via Microsoft Teams
 - Stage two: W/C 8 December
 
Interview process: For the first interview you will be asked to prepare a short task in advance which can be presented verbally, this will be followed by a competency-based interview. Second interview format TBC.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Title: National Programmes Manager
Hours: 35 hours per week
Accountable to: Director of Membership
Salary: £37-42k depending on experience
Location: SW1P 3RB United Kingdom
Work Type: Hybrid (2 office days)
Overview
Mothers’ Union (MU) was established in 1876. It is a worldwide women-led movement with over four million members in 83 countries. Some 40,000 of our members live in Britain and Ireland and put their Christian faith into action in communities’ by delivering projects and programmes that bring hope and build resilience.
Mothers’ Union is unique. We do not work alongside communities; our members and volunteers work inside communities. From small initiatives to national programmes our aims are to stop poverty, violence, and injustice by supporting the vulnerable and to strengthen family life by nurturing relationships that are loving, faithful and respectful.
Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:
- We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
 - Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
 - We work with and welcome to the movement, people of all faiths and none.
 
Our Britian and Ireland members may be part of a branch or a parish membership, which sits within a Diocese, which reports to a Province. These Provinces and Dioceses follow the Anglican Church structure.
We are a diverse and inclusive movement who form groups, become friends and supporters outside of the church structure, together with a host of active volunteers all championing the work we do.
Job Purpose
The role of the central charity is to facilitate member support and the successful operation of the charity, lead strategic projects that work to ensure the longevity and sustainability of the global movement and to support the delivery of impactful work in communities that meet our aims.
Like many membership organisations, we need to focus on turning membership decline into membership growth. This role evolved from and is an integral part of the “Reimagining MU” project, where we looked at opportunities to secure the future of the movement.
The post holder will work directly with members and across the charity leading campaigns and programmes that help and support the communities in which we serve, drive membership growth, increase valued engagement and income opportunities, promote Mothers’ Union within the Anglican Church, and build effective relationships with external partners and organisations.
This role will lead the implementation of a suite of existing and new Britain and Ireland programmes which include domestic abuse, social justice, and family issues. Also, to look at new programmes and to manage continual programme reviews. These Mothers’ Union National Programmes are being adopted as best practice frameworks for successful community outreach projects by members in the communities in which we serve. It is envisioned that in resourcing and standardising existing work, these robust programmes will serve as vehicles for volunteer and member recruitment in dioceses in Britain and Ireland and be able to secure strategic partners and external funders to support our work.
Main responsibilities
Programme Development, Implementation and Review – Britain and Ireland
1. Work with the Director of Membership on the continued development, implementation and review of a member-informed national suite of Mothers’ Union programmes.
2. Research, review and develop new member resources, packs, and policies and manage access.
3. Work with the wider Membership team on the design, implementation, and delivery of new membership growth models.
4. Work with the Communications team on campaigns and programme branding and promotion.
5. Procure and manage relationships with programme strategic partners and funders.
Membership Engagement and Support
1. Manage relevant Communities of Interest (representative membership groups) for the different programmes.
2. Contribute campaign materials, articles, written printed and web content as required.
3. Support the membership by overseeing programme enquiries, and delivering resources, communications, webinars, podcasts, and events as required.
4. Working with the Membership Engagement Manager to ensure membership growth is reflected in the programme frameworks as an intended outcome.
5. Working with the Director of Membership and the wider membership team to deliver annual and regional events and conferences including the Annual Gathering, Provincial meetings, networking, and celebratory events.
General
- To manage existing national programmes; and to successfully framework and resource new MU campaigns and community outreach work into standardised, resourced and branded national programmes that are adopted and utilised by members and attract strategic partners to enhance successful outputs and increased income for the charity.
 - To work across the charity on supporting the incorporation and delivery of membership and income growth targets and initiatives in the outputs of relevant areas of work.
 - To produce and provide reports and resources as required for the Director of Membership.
 - To undertake any other duties as requested by the Head of Membership.
 
Work Ethos
Integrity lies at the heart of Mothers’ Union and in our voice and actions, we aim to be:
· Respected.
· Effective.
· Accessible.
· Clear.
· And innovative approach.
Staff are expected to reflect these core values in their own personal characteristics. Post holders are expected to be able to demonstrate:
- A level of competence appropriate to the demands of this post.
 - The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union’s Aims, Objectives, and Values.
 - A clarity of communication.
 - A collaborative and constructive style of operating, respecting colleagues and volunteers and their contribution.
 - An understanding of or commitment to the Christian faith.
 
Person Specification
Candidates’ demonstration of the skills and qualities below will be assessed through the application form/CV and at interview.
Experience/skills
Essential
Desirable
Programme Development
Demonstrated project management and programme development experience.
A project management qualification.
Experience of working in a membership organisation in the design and delivery of member-informed services and support.
Policy and Advocacy
Experience of campaign, policy, and advocacy work.
Experience in the fields of domestic abuse, faith and discipleship, social justice, and family issues.
Membership Support
Experience working directly with customers/members.
Event management experience.
Computer and IT skills
MS applications. Zoom/Team meeting platforms. Survey software. Social media posting. CRMs.
Publisher and design software.
Qualifications
Education
Educated to degree level.
Personal Attributes
Organisation
The role sits within a Membership function. Ability to work in a team and self-direct as required, effectively prioritise workload and meet deadlines and timescales.
Communication
Good verbal communication skills – ability to engage effectively and confidently with a wide range of stakeholders.
Produce high quality, accessible, valued, and impactful resources, and documents.
Excellent writing skills – ability to tailor to various audiences clearly and concisely; to identify and summarise key messages.
Personal characteristics
Flexible, with the ability to use own initiative.
Ability to work competently and confidently with volunteers, external partners, the clergy, and a wide range of stakeholders.
Team player – ability to work with others and to contribute within a team.
The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union core values.
An understanding of or commitment to the Christian Faith
Knowledge and approach
A broad understanding of issues affecting faith and family life today.
The ability to take a creative and lateral approach to thinking about social problems.
A proactive attitude and enthusiasm to learn and grow in the role.
Research skills
Ability to collate, analyse, and synthesise data and use this in the development of support and services.
Ability to gather, manage and use a large quantity of information, research and reports effectively.
Ability to interpret statistics, survey data and quantitative and qualitative data effectively.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via e-mail.
The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Application Deadline
The closing date for applications is midnight on 17th November 2025. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not contact you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Values and Behaviours of Mothers’ Union staff
MU Staff Team Values
· Respectful.
· Supportive.
· Open.
· Adaptable.
· Solutions Oriented.
Below are examples of behaviours which show the values in practice.
Value 1: Respectful
· Being a role model, treating people with respect, both in speech and action.
· Reacting to situations and requests in a professional, calm and timely manner.
· Being sincere in understanding another person’s perspective.
· Being considerate of others’ time and concerns.
Value 2: Supportive
· Working as a team to meet collective goals and embrace shared perspectives.
· Building effective working relationships across the whole organisation.
· Celebrating successes and create a positive team spirit.
· Sharing personal knowledge, skills and experience with others to help them develop.
Value 3: Open
· Being open to constructive feedback.
· Celebrating differences and recognising everyone’s contribution.
· Engaging with stakeholders and seeking their views and feedback to improve.
· Being self-aware, reflecting on the work we do, how we do it and how it affects others.
Value 4: Adaptable
· If within capabilities, adapting to changes even if outside usual duties.
· Treating every experience as an opportunity to learn and develop.
· If possible, being flexible and responsive to the changing priorities of the organisation.
· Agreeing appropriate deadlines for work and meet them.
Value 5: Solutions Oriented
· Employing creativity by thinking outside the box to overcome challenges.
· Sharing views and driving continuous improvement.
· Encouraging colleagues to share alternative perspectives and ideas.
· Seeking solutions to solve problems.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
This is an exciting new opportunity to lead Muscular Dystrophy UK’s major public-facing campaigns and help drive meaningful change for people living with muscle wasting conditions.
You’ll be at the forefront of our campaigning work—building our infrastructure, shaping bold strategies, building a vibrant campaigning network, and empowering our community to influence policy and legislation. Working collaboratively across the organisation, especially with colleagues in Policy and Campaigns, Marketing and Communications, Fundraising, Volunteering, and Data, and our devolved nations leads in Services and Support, you’ll help create powerful supporter journeys and engagement activities that reflect the passion and urgency of our cause.
Reporting to the Director of Policy and Campaigns, you’ll play a key role in delivering Muscular Dystrophy UK’s policy and campaigning objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London, SE1 (with flexibility for homeworking)
Closing date: Sunday 16th November
Interview date: Tuesday 25th November
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Sutton Nightwatch and help us raise vital funds to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas. You’ll lead on strategy, grow donor relationships, and deliver ambitious fundraising targets that directly transform lives.
Sutton Night Watch is a registered charity which was set up to support and raise awareness for the homeless people within the London Borough of Sutton and surrounding areas.
Over the past 10 years, with the support of local business, the local community and fundraising efforts, we have been able to grow and expand into our own, permanent base in December 2019. From here we are able to not only provide the essentials such as food, showers and clothing supplies, but we are able to also offer our service users a range of health services, benefit advice, wellbeing and educational based courses, clothes, washing facilities and most importantly, a place where people are seen, heard and understood. We also support people to find secure accommodation. In the past 3 months we have found homes for 13 people.
Job Purpose:
The Fundraising Manager is responsible for developing, implementing, and overseeing fundraising strategies to secure financial support for the organization.
Our annual fundraising target is set at c250k (cash income) plus additional targets for in-kind donations, preloved donations and donated services. These support the growth and sustainability of our operations, ensuring we can continue to provide essential items and services to local people experiencing homelessness.
This role involves managing donor relationships, coordinating fundraising campaigns, organizing events, and ensuring income targets are met to sustain and grow the charity’s mission.
Key Responsibilities:
Fundraising Strategy & Planning
- Develop and execute a comprehensive fundraising strategy across individual giving, corporate partnerships, grants, trusts, community fundraising, and events.
 - Set annual income targets and monitor performance against goals.
 - Identify new opportunities for sustainable income generation.
 
Donor & Stakeholder Management
- Cultivate and maintain strong relationships with donors, corporate partners, and sponsors.
 - Ensure regular communication, reporting, and stewardship to encourage long-term support.
 - Work closely with trustees, senior management, and volunteers to maximize fundraising potential
 
Campaigns & Events
- Plan, deliver, and evaluate fundraising campaigns and events (in-person and digital).
 - Oversee community and challenge events, ensuring participant engagement and fundraising success.
 - Leverage digital channels and social media to promote fundraising initiatives.
 
· Grant & Bid Writing
- Research and apply for funding opportunities from trusts, foundations, and grant-making bodies.
 - Prepare compelling proposals and reports to secure and retain funding.
 
· Financial Management & Reporting
- Oversee fundraising budgets, track expenditure, and ensure cost-effective delivery of campaigns.
 - Produce accurate and timely reports for senior management and trustees.
 - Ensure compliance with fundraising regulations and ethical standards.
 
Skills & Qualifications
- Proven experience in fundraising, within the nonprofit sector.
 - Strong track record of meeting or exceeding income targets.
 - Excellent communication, negotiation, and relationship-building skills
 - Knowledge of fundraising regulations, GDPR, and donor stewardship best practices.
 - Strong project management and organisational skills with the ability to manage multiple priorities.
 
Personal Attributes
- Passionate about the mission and values of the charity.
 - Creative, proactive, and results-driven.
 - Resilient, adaptable, and able to work independently as well as part of a team.
 - High level of integrity and commitment to ethical fundraising.
 
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
The ideal candidate
We’re looking for an experienced Facilities Manager to be our named competent person for statutory compliance; covering health & safety, fire, water hygiene, electrical safety and environmental standards. You’ll coordinate planned and reactive maintenance - liaising with external contractors, keep accurate compliance records, and produce clear, risk-based reports for senior management. You’ll work with a high degree of autonomy, escalating issues and key strategic budget decisions as required.
What you’ll do
- Own compliance and risk management, maintaining live risk assessments and closing remedial actions within required timescales.
 - Schedule and evidence statutory checks and liaise with approved contractors and maintain accurate records.
 - Track maintenance spend and provide monthly variance reporting; support value-for-money supplier arrangements.
 - Lead facilities projects as required - typically small to medium in scale.
 - Drive sustainability improvements across energy, water and waste.
 - Act as first responder to facilities incidents during working hours.
 
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
 - Pension scheme
 - Cycle to work scheme
 - Season ticket loan
 - Employee assistance programme
 - Access to shopping discounts
 - Learning & development opportunities
 
To apply
Please upload your CV with a covering letter detailing how you meet the job specification by 6 November 2025 at 23:30*.
Interviews
*Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



                    Drive Head of Operations
£56,959.05 - £59,180.45
A London Weighting allowance of £3,299 will be applied for those living in London
37.5 hours per week with flexible working hours and provision of an out-of-hours response as needed
Remote with travel throughout the UK
Permanent subject to funding
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem - the perpetrator. This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change.
The Drive Head of Operations will play a central role in maintaining strategic oversight of internal operations, including project planning and risk management across workstreams, and partner coordination across the Drive Partnership. This is a senior leadership position providing operational leadership, staff management, and cross-partner coordination to ensure workstreams within the Drive Partnership function effectively, efficiently and in in alignment with the Drive Partnership's core mission.
The role will report directly to the Drive Director, form part of the Drive Senior Management team and work alongside the Drive Deputy Director and other Senior Leads to embed a high-performing, values-led culture across The Drive Partnership.
How to apply
Application is by way of CV with a Supporting Statement.
Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:
· Why you are interested in this job
· Your experience, knowledge, skills, abilities and attitude in relation to the person specification
Selection process and timescales
Closing date: Midnight Sunday 16th November
Preliminary interview with NFP: Wednesday 26th and Thursday 27th November
First interview: Monday 8th December
Final interview: Week commencing 15th December
Director of Finance & Operations
Global not-for-profit consultancy
Contract: Permanent, Full-time
Salary: circa £70,000
Location: London (every Wednesday, and ideally at least one other day per week)
A global not-for-profit consultancy is seeking a Director of Finance & Operations to lead its internal infrastructure and enable high-performing delivery across the UK, US and sub-Saharan Africa. The organisation works with mission-driven initiatives, from grassroots innovations to international movements, helping them scale their impact sustainably through practical tools, strategies and support.
This is a senior leadership role that combines strategic oversight with hands-on delivery, ensuring the organisation runs efficiently, sustainably and in alignment with its mission.
Reporting to the Chief Executive Officer and sitting on the Senior Management Team, the Director will oversee finance, HR, governance and operational systems. They will lead a transformation of financial processes and controls, champion inclusive people practices and future-proof the organisation’s infrastructure to support growth. The role also includes oversight of compliance, risk and the integration of digital tools to enhance resilience and insight.
The successful candidate will bring:
- Proven experience leading finance functions in international or multi-site organisations
 - Strong operational expertise with a track record of improving systems and processes
 - Commercial acumen and the ability to advise on pricing, margin and resource utilisation
 - Experience in organisational change and future-proofing infrastructure
 - Excellent communication and stakeholder engagement skills with the ability to challenge constructively and build trust
 - A commitment to the organisation’s mission and to building a high-performing, inclusive workplace
 
This is a unique opportunity to shape the operational backbone of a globally respected organisation at a time of growth and innovation.
How to Apply
Please apply by submitting an up-to-date CV and a supporting statement addressing the role requirements via the recruitment partner’s website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance, FJ and Operations Director
Lead the transformation of finance
IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO
Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.
About the role
As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.
This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.
Your Impact
• Shape and deliver CFG’s Finance Journey strategy across the organisation
• Lead cross-functional teams to elevate performance and maturity
• Represent CFG to media, government, partners, and sector bodies
• Inspire a mindset shift across the finance community—from operational to transformational
• Support income generation through strategic partnerships and product development
Key Responsibilities
Strategic Leadership
• Champion a culture of learning, inclusion, and continuous improvement
• Contribute to CFG’s strategic planning and organisational development
• Provide strategic leadership across the organisation and support the board
Operational Oversight
• Lead finance, governance, HR, digital/IT, and business development teams
• Deliver robust financial analysis, reporting, and resource planning
• Ensure CFG’s finance function meets evolving business needs
Finance Journey Integration
• Embed the Finance Journey ethos across CFG’s products, services, and internal practices
• Collaborate with communications, learning, and membership teams
• Shape new offerings—training, events, assessments, leadership programmes
Stakeholder Engagement
• Build relationships with sector experts, partners, and members
• Represent CFG in forums, steering groups, and collaborative initiatives
• Share your expertise and catalyse sector-wide transformation
Internal Collaboration
• Work closely with Co-CEOs and the Director for Engagement
• Champion joined-up leadership, planning, and performance monitoring
• Foster a culture of inclusion, learning, and innovation
Location & Flexibility
• Remote-first: work from home or a suitable location near you
• Quarterly staff away days and ad hoc in-person events (travel costs covered)
Relationships
• Reports to Co-CEO
• Member of the Leadership Team
• Manages business development, HR, and digital teams
About CFG
Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.
________________________________________
Ready to lead a movement that’s changing the face of charity finance?
Apply now and be the catalyst for sector-wide transformation.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
 - An extra three days' leave for the office Christmas closure.
 - Wellbeing closures where the whole organisation takes a break.
 - Time off for personal health appointments.
 - Hybrid and remote flexible working options.
 - Four paid volunteering days every year.
 - Health cash plan via HSF.
 - Enhanced sick pay, as well as enhanced parental and adoption leave policies.
 - Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
 - Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
 - Access to interest-free employee loans or salary advances.
 
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
                    The client requests no contact from agencies or media sales.
Salary: £95,000 – £105,000
Location: Hybrid, with two days per week in Central London
Contract: Permanent, full-time, flexible working
About the role
A pioneering, fast-growing charity with a strong record of delivering tangible impact is seeking a Director of Finance and Operations to join the Executive Team at a pivotal stage in its journey. This is a rare opportunity to join a values-driven organisation with financial strength, impressive year-on-year growth, and an ambitious agenda for the future.
Established for over 10 years, with strong reserves, income exceeding forecast, and ambition and vison for the future, you will join an Executive Team in reviewing and leading plans for continuous growth across an already impressive track record. As Director of Finance and Operations you will play a central role in shaping the organisation’s long-term financial strategy, strengthening governance and risk management, and ensuring the charity is equipped for sustainable growth.
Working closely with the CEO and Trustees, you will be responsible for the Finance, Governance, and Legal functions, combining strategic oversight with a hands-on approach where needed. This is a role that offers real scope to make a difference—both within the organisation and through the impact our work delivers externally.
Key duties are as follows:
- Lead the development of the organisation’s financial strategy, aligning with overall organisational goals.
 - Provide strategic financial planning and forecasting to support decision-making, including a 5-year strategy and finance plan, annual budgets, and operations plans.
 - Oversee and support delivery of day-to-day financial operations, including budgeting, accounting, and financial reporting.
 - Oversee and continue development of appropriate financial systems, processes and policies, including contract management system.
 - Develop with CEO and the Trustee Board strategies to diversify funding sources and enhance financial resilience.
 - Oversee and support the preparation and presentation of financial reports to the Trustee Board, Audit and Risk Committee and other stakeholders, highlighting financial performance and risks.
 - Lead the development and oversight of the organisation’s risk management framework, ensuring risks are identified, assessed, and mitigated.
 - Act as a key adviser to the Board of Trustees, Finance & Audit Committee, and senior leadership on financial governance and risk matters.
 - Manage the Finance, Governance and Legal teams and associated strategic responsibilities for the charity
 
About you
- You will be a qualified accountant with significant senior-level finance experience
 - Proven expertise in strategic financial planning and forecasting
 - Experience of working with Boards and / or Committees
 - A collaborative leadership style with proven staff management experience.
 - Ability to be hands-on where required in the day-to-day running of the finance and operations teams
 - A strong commitment to the mission and values of the charity sector.
 
What’s in it for you?
- Salary – £95,000 – £105,000 dependent on experience
 - Hybrid working – 2 days per week in the office in central London (ad hoc additional time-in-office may be required commensurate with the needs of the role).
 - 28 days annual leave + bank holidays
 - Flexible working options available to support work-life balance
 - Pension salary sacrifice scheme available
 - The opportunity to be part of a committed, collaborative team working towards meaningful impact.
 
Timescales
Interviews will be held w/c 17th for first stage interviews and w/c 24th for second stage interviews.
Final meetings will be held in early December.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Finance Manager will play a pivotal role in ensuring the financial health and sustainability of the organisation. Reporting to the Head of Business Operations, the postholder will oversee all financial operations, providing strategic insights to inform decision-making and ensuring compliance with financial regulations and best practices.
This role is integral to supporting the organisation’s mission of advancing health research through effective financial stewardship, and it offers an exciting opportunity for a motivated and experienced finance professional to make a significant contribution within a mission-driven organisation.
Main responsibilities
Financial Strategy and Planning
• Develop and implement robust financial strategies to support the organisation’s strategic goals.
• Prepare and monitor budgets, forecasts, and financial plans, ensuring alignment with organisational objectives.
• Support procurement and commercial processes, ensuring value for money and delivery assurance.
Financial Management, Reporting and Regulatory Compliance
• Oversee day-to-day financial operations, including accounts payable, receivable, and cash flow management.
• Prepare accurate and timely financial reports for the executive team, Trustees and external stakeholders.
• Lead the preparation of annual accounts and coordinate with external auditors, specifically in relation to Companies House and Charities Commission obligations.
Stakeholder engagement
• Work closely with workstream leads to provide financial advice and insights that guide strategic decisions.
• Collaborate with external funders, grant providers, and other stakeholders to ensure transparent financial management.
Process improvement
• Identify and implement improvements to financial systems, processes and tools, to enhance efficiency and accuracy.
Knowledge, skills and experience
- Professional accounting qualification (e.g., ACA, ACCA, CIMA) or equivalent.
 - Proven experience in independent financial management, including budgeting, forecasting, and reporting.
 - Strong understanding of financial regulations and compliance requirements in the UK, specifically in relation to not-for-profit, charitable and research organisations.
 - Excellent analytical skills with the ability to interpret complex financial data.
 - Advanced proficiency in financial software and Excel.
 - Strong interpersonal and communication skills, with the ability to engage effectively with non-finance stakeholders.
 - Experience of working in a health and/or data research environment.
 - Familiarity with grant management and reporting requirements.
 - Knowledge of financial systems, implementation and optimisation.
 - Experience in developing financial strategies within a growing organisation.
 - Experience of modelling operational costs to support decision making and delivery.
 - Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines.
 
Desirable criteria
- Experience of working in an organisation in its infancy or a start-up.
 - Understanding and experience of using project management tools and techniques.
 - Understanding and experience of procurement of good and services in a health and/or data research environment.
 
Dimensions
- This is expected to be a full-time post however AHS would consider applicants looking for part-time opportunities.
 - AHS is a national organisation, and our activities take place across the UK.
 - Flexible working will be required across several geographical locations in the UK.
 
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply online with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, your preferred working hours (FTE or PTE) and including your current salary.
The closing date for this position is midnight on Sunday 23 November 2025.
Interviews are currently expected to be held during the week commencing 15 December 2025.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Migrateful
Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.
Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.
Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.
About the Role
The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations.
You’ll play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records.
Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.
A key deliverable of this role is overseeing our invoicing process. You’ll be responsible for bi-weekly checks to ensure timely and accurate payments to our cookery class hosts (Facilitators) and teachers (Chefs). You’ll also support improvements that help us better track the real cost of our classes.
Person specification
This role would suit a proactive, organised, collaborative individual who enjoys variety in their work. You’ll need to be confident using systems, have a keen eye for detail, and take satisfaction in improving processes.
Essential
- Experience working in an operations, administrative or coordination role
 - Good attention to detail particularly in handling data, documents and financial information
 - Confident engaging with a wide range of people from staff, freelancers and customers
 - Ability to work independently and proactively, using initiative to troubleshoot and resolve issues
 - Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)
 - Willingness to undertake reasonable responsibilities beyond the scope of the job description
 
Desirable
- Experience creating, updating, and maintaining user guides and training materials
 - Willingness to provide occasional out-of-hours support
 - Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)
 
Key Responsibilities
Invoicing
- Perform bi-weekly invoice checks and capture these on Salesforce
 - Support the continuous improvement of invoicing systems
 
Support Cookery Class Hosts (Facilitators)
- Coordinate the periodic recruitment and onboarding of new Facilitators
 - Update and improve Facilitator user guides and training materials
 - Maintain regular communication with Facilitators, including announcements and process updates
 - Carry out in-class observations and provide constructive feedback to Facilitators
 - Provide out-of-hours remote support for Facilitator
 - Share and implement improvements based on Facilitator feedback and survey results
 
Volunteer Coordination
- Respond to volunteer queries and troubleshoot the Volunteer Portal
 - Ensure adequate volunteer coverage for all cookery classes
 - Create supporting material to enhance the experience of volunteers in classes
 
General Operations Administration
- Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)
 - Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)
 - Support the implementation of operational policies across venues and staff
 
Cover and Additional Support
- Provide occasional out of-hours support to facilitators
 - Willing to support the Operations team during periods of annual leave to ensure continuity of work
 
Systems and Process Improvement
- Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining
 - Office based admin e.g. purchasing office supplies, tracking equipment
 - Support onboarding and off boarding of staff members
 
This is a hybrid role that requires you to work from our HQ office in Farringdon, London four days a week. Please note that you may be required to attend classes or other events outside your usual working hours. In these instances, you will be given advance notice and can claim time off in lieu (TOIL) during the week.
                Please complete both of the following steps:
1. Submit your CV and a cover letter explaining your interest in the role and include examples of how your experience aligns with the overall responsibilities.
2. Send a 3 to 5 minute video via WhatsApp to 073 41 96 12 90 telling us why you would be a good fit for the role.
We will be interviewing candidates on a rolling basis, so we encourage you to apply as soon as possible. Applications may close early if the role is filled.
            
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations. We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
The successful candidate will be central to providing a first class governance service to the IAPB board and it’s committees, whilst working across the organisation to ensure all operations are managed in a timely and efficient manner.
Governance
· Provide administrative support to the Board and sub-committees, including scheduling meetings (including annual AGM), supporting the CEO and Deputy CEO in drafting agendas, preparing, collating and distributing papers, and minuting meetings.
· Acting as the key point of contact for members of the Board.
· With the CEO and Deputy CEO, track key deliverables and action points and follow up on outstanding items.
· Assisting with the election, appointment and reappointment processes for board and committee members.
· Manage trustee onboarding, training, and compliance requirements.
· Maintain board records and listings.
· Supporting the Deputy CEO to ensure compliance with all relevant legal and regulatory requirements.
Operations
· Assist in the daily management of IAPB operations, including correspondence, scheduling and record-keeping.
· Maintaining efficient administration systems and databases.
· Help coordinate internal meetings, prepare agendas and take minutes.
· Office management administration
· Support to IT and HR as needed.
· Compliance with data protection and health and safety policies.
· Provide support to all other departments as necessary.
· Other reasonable duties as required from time to time.
General
· To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.
· To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
Skills & experience
· Previous experience in governance administration is desirable but not essential, however a strong interest in this field is required.
· The ability to maintain confidentiality and handle sensitive information.
· This position requires a tech-savvy person (Microsoft Office etc) with administrative maturity and the ability to operate autonomously.
· Excellent minute-taking skills coupled with excellent organisational and time management skills, with the ability to work flexibly in response to changing priorities.
· Excellent interpersonal skills, including the confidence and ability to deal with senior stakeholders.
· The ability to deal with competing priorities whilst maintaining a high level of attention to detail.
· A collaborative approach.
· Commitment to the values and behaviours of IAPB.
Other Information
· Benefits include 30 days annual leave (plus statutory bank holidays), pro rata for part time employees
· Pension scheme – 10% Employer contribution, no minimum employee contribution
· Group life assurance
· Hybrid working
· Flexible working
· Employee Assistance Provider
· Various family friendly policies
· We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.
This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.
We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.
As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.
Key Responsibilities
- Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
 - Play a pivotal role in shaping the organisation's data and digital strategy.
 - Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
 - Take full ownership of the Gravity Forms to Donorfy Custom API integration.
 - Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
 - Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
 - Possess a strong understanding of frontend and backend web technologies
 
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
People and Training Manager Part-time 21 hours (£45,500 pro rata) remote
Are you passionate about building feminist, people-centred workplaces? We're looking for a compassionate and organised People and Training Manager to lead our internal HR function at GFS. You'll manage day-to-day HR operations, coordinate recruitment and training, and act as the key point of contact for our outsourced HR partner.At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Why Join Us?
As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues 25 days annual leave (pro rata), plus bank holidays
 - Long service leave after two years
 - GFS Pension Scheme with 7.5% employer contribution
 - We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
 - 24-hour access to Employee Assistance Programme
 - Season ticket loan
 - Annual EDI Learning Days
 - Study time and personal training budget nto support your professional development
 
Key Dates
- Closing date: Noon, Monday 17th November 2025
 
- Informal Q&A (optional): 3pm on Tuesday 11th November 2025
 
- Interviews: Tuesday 2nd and Wednesday 3rd December 2025
 
The client requests no contact from agencies or media sales.
About the role
This is an exciting opportunity to lead the launch and development of Imprinted, Imperial College Union’s brand-new Temp Staff Agency. Designed to provide flexible and meaningful employment opportunities for Imperial students, the agency will serve both internal departments and external clients, enhancing the student experience while supporting the Union’s commercial strategy.
As Temp Agency Manager, you will be responsible for building and managing a high-performing student workforce, ensuring operational excellence, and driving business growth. You’ll play a pivotal role in shaping the agency’s culture, systems, and reputation, working collaboratively across the College and Union to deliver a professional, inclusive, and commercially sustainable service.
This is a self-starting and rewarding role for someone with strong operational, people, and business development skills, who is passionate about student success and service innovation.
What you would be doing
You will lead the day-to-day operations of the Temp Agency, overseeing recruitment, training, placement, and welfare of a large student workforce. You’ll manage relationships with internal and external clients, ensuring high-quality service delivery and compliance with employment regulations. You’ll also be responsible for financial oversight, performance monitoring, and strategic growth, including expanding the agency’s reach during student vacation periods.
Key responsibilities include:
Operational Management
- Lead daily operations and service delivery across internal and external clients
 - Develop systems for onboarding, placement, compliance, and reporting
 - Ensure efficient workforce deployment and policy compliance
 - Collaborate with departments to forecast staffing needs
 
Workforce Management
- Recruit and manage 200–300 student staff
 - Deliver induction, training, and development programmes
 - Foster a positive and inclusive working culture
 - Oversee scheduling and resolve staffing issues
 
Client & Stakeholder Management
- Serve as main contact for clients and partners
 - Maintain strong relationships and conduct service reviews
 - Negotiate contracts and represent the agency externally
 
Business Development
- Implement growth strategies and identify new opportunities
 - Expand client base during vacation periods
 - Collaborate with Marketing to promote the agency
 - Monitor market trends and contribute to commercial strategy
 
Financial & Performance Management
- Manage a £1M annual budget
 - Track KPIs and produce reports for senior stakeholders
 - Ensure competitive pricing and financial sustainability
 
Please see Job description for full outline of duties.
What we are looking for
We’re seeking a proactive and experienced manager with a passion for student development and operational excellence. You’ll be a confident communicator, skilled in managing people, processes, and partnerships, with a strong commercial mindset and commitment to inclusion.
- Relevant qualification or equivalent experience in recruitment, HR, operations, or business management
 - Employment law or compliance training/qualification
 - Proven experience managing a temp agency or large casual workforce
 - Experience handling high-volume placements and multiple clients
 - Strong commercial acumen and business development experience
 - Financial and performance management expertise
 - Knowledge of employment law, safeguarding, and agency best practice
 - Ability to manage competing priorities in a fast-paced environment
 - Analytical skills to monitor performance and identify trends
 - Commitment to equality, diversity, and inclusion
 
Please see Person Specification in Job Description for full outline of duties.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
 - generous pension scheme
 - 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
 - bicycle loan scheme
 - season ticket loan
 - health benefits
 - excellent professional development opportunities and many more.
 
More information can be found on the Imperial College Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team inbox listed on the job page.
Closing date: 9 November 2025
Interviews expected to take place week commencing 17 November 2025
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                        
                        
                        
                        
                        
                        
                    
                        
                        

