Operation manager jobs in central london, greater london
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About StreetVet
Homelessness continues to rise across the UK, and for many individuals experiencing it, their pet has been a vital and integral part of their life, often long before they lost their home. The bond between a person and their animal can be profound, offering emotional support, companionship, and a sense of purpose. For many, their pet’s wellbeing is a top priority, even in the most challenging circumstances.
Accessing veterinary care while living on the streets, sofa surfing or living in a hostel or temporary accommodation provider can be incredibly difficult. That’s where StreetVet comes in. We are an award-winning national charity and a registered veterinary practice with the RCVS, providing free, accessible vet care to pets belonging to those experiencing homelessness across the UK. Our dedicated team of volunteer veterinary professionals deliver essential services where support is needed. We take our experience out of the consulting room and onto the pavements to provide the same first opinion vet care you would expect to receive in a practice.
StreetVet also works to remove barriers to accommodation and homelessness service through our Accredited Hostel and Day Centre Scheme, which helps hostels, day centres, and hubs implement positive pet policies and become pet-inclusive. This includes free veterinary care for registered pets, staff training, essential pet supplies, and access to virtual vet consultations via our telemedicine platform. The scheme empowers hostels to welcome pet owners without forcing them to choose between a roof over their head and their beloved companion.
How Our Work Is Making a Difference
For someone experiencing homelessness, their pet can be a lifeline, offering unconditional love, emotional stability, and a reason to keep going. Many of our clients may have faced trauma, relationship breakdowns, addiction, and mental health challenges, making it difficult to build trust. StreetVet’s approach is rooted in compassion and accessibility, meeting people where they are to ensure no one is excluded from care.
Operating in more than 20 locations currently across the UK and growing each year, we provide free essential and emergency veterinary services that keep pets healthy and happy. In doing so, we nurture a bond that is healing and empowering, helping people rebuild their lives, reconnect with their communities, and move forward together with their pets.
Together with the critical support of a host of renowned organisations backing our team, StreetVet is changing the future for the pets of those experiencing homelessness who may otherwise have to go without the care they need and deserve.
Role Description
The Hostel & Day Centre Coordinator (North) will work closely with the Hostel and Day Centre Manager and the Coordinator (South) to ensure the effective administration and smooth day-to-day operations of the StreetVet Accredited Hostel & Day Centre Schemes. This role plays a key part in welcoming and onboarding new hostels and day centres into the network and supporting the ongoing engagement and success of existing partners. By fostering strong relationships with hostels, day centres, suppliers, and sponsors, the post holder will help build a connected and responsive community that ultimately supports more pets accessing hostels and day centres. Acting as a central point of contact, they will collaborate across internal teams and external stakeholders to ensure queries are addressed efficiently and support is delivered consistently. 
 
StreetVet is a small team of 15 employees and so we expect people to be highly flexible in their roles, a team player with a “can do” attitude, willing to turn their hand to anything that needs to be done. 
Please see our our Job Description attached for further details.
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



                    The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?
Myeloma UK is looking for a motivated and experienced Special Events professional to join our Philanthropy team.
Special events play a vital role in engaging our supporters, inspiring their support, and raising vital income for the charity. Throughout 2026 we have a range of events planned, including private dinners, receptions and large fundraisers in London and Edinburgh.
Special Events is an area of growth for the charity, and this is an exciting opportunity to work alongside our major donor team and senior volunteers and supporters to develop and deliver an engaging fundraising events programme.
Experience in Special Events is essential, ideally in a charity environment. The successful candidate will have excellent event management skills, experience of working with senior stakeholders, and the ability to deliver creative and engaging events to inspire donor support.
About the role
Myeloma UK is embarking on an ambitious five-year income generation strategy, which aims to double our income by 2030.
The post holder will lead the planning and delivery of a programme of high-quality events. You will work with colleagues from across the charity to develop programmes that will engage our audiences and communicate the impact we deliver as a charity. You will have excellent interpersonal skills and the ability to work with a range of stakeholders.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 9am 10 November 2025 and interviews will be held w/c 17 November 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Head of Programme Management
- We have offices in both Birmingham and London, we are open to where the right person is based.
 - Salary: £38,000 - £42,000
 - Hours: Full-time, 37.5 hours per week
 - Contract: Permanent
 - Closing date: 28th November 2025
 
About the Role
We are seeking an experienced and driven Head of Programme Management to lead the delivery of two flagship initiatives, Inside Job and Choirs Beating Time. You will be responsible for ensuring high-quality, consistent delivery across prisons and the community.
You will be based in Birmingham or London. Expensed travel will be part of the role to attend our prisons, for partner meetings and organisational collaboration. It’s essential you can drive, and you have access to a car. We also have a long-standing partnership based in Newcastle.
Working closely with the CEO and COO, you’ll help shape operational strategy, refine delivery processes, and scale the impact of our peer-led employment and music-based rehabilitation programmes. This is a leadership role at the heart of an innovative, mission-driven organisation committed to supporting people leaving prison into meaningful work and purposeful lives.
Due to the nature of this role, you will be required to obtain security clearance from the Ministry of Justice to work within prisons. This clearance enables team members to have key access and carry out their duties safely and effectively.
The ability to obtain security clearance will form part of the recruitment process. We welcome applications from people with lived experience and will provide guidance on the clearance process if needed.
Key Responsibilities
- Oversee the successful delivery of Inside Job and Choirs Beating Time, ensuring alignment with organisational objectives.
 - Design, embed, and continuously improve delivery frameworks, operational processes, and quality assurance systems.
 - Build and sustain partnerships with employers, corporate partners, and community organisations to create pathways into employment.
 - Lead, mentor, and support Community Consultants to achieve excellence in delivery and participant outcomes.
 - Monitor programme performance using data and insights to drive learning and improvement.
 - Maintain strong working relationships with prisons, probation services, local authorities, and other key stakeholders.
 - Collaborate with the CEO and COO on strategic planning, resource allocation, and programme growth.
 
About You
You’re a proactive, empathetic, and results-driven leader with experience in programme management, rehabilitation, or employment initiatives. You combine strategic thinking with hands-on delivery expertise and have a genuine commitment to supporting people with convictions.
Essential:
- Proven leadership and team management experience.
 - Excellent operational and project management skills.
 - Strong relationship-building skills with employers, partners, and stakeholders.
 - Experience delivering programmes within justice, rehabilitation, or other complex environments.
 - Data-literate and able to translate insights into action.
 - Empathetic, non-judgemental, and committed to a strengths-based approach.
 - Adaptable and comfortable working in dynamic, evolving contexts.
 - Full driving licence and access to a car for regular prison visits.
 
Desirable:
- Experience in recruitment or case management.
 - Background in leading teams within high-pressure or regulated settings.
 - Strong problem-solving, change management, and strategic planning skills.
 
About the Programmes
- Inside Job is the UK’s first peer-led employment initiative supporting people leaving prison into sustainable work. The programme empowers those with lived experience of the justice system to support others, reducing reoffending and creating meaningful opportunities.
 - Choirs Beating Time uses music to build confidence, connection, and hope in prison and beyond. Through creativity and collaboration, it helps participants develop transferable skills and a renewed sense of purpose.
 
What We Offer
- Ongoing training and professional development.
 - The opportunity to shape and scale two innovative, high-impact programmes.
 - Opportunities to attend sector events or network with partner organisations
 - Career progression routes or skill development for future roles
 - Access to mentoring or coaching within the organisation
 
Other roles you may have experience of include: Programme Manager, Operations Manager, Employment Lead, Casework Manager, Rehabilitation Manager, or Senior Consultant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We are recruiting for a Philanthropy Manager to manage a portfolio of dedicated major donors who contribute significant funding to the charity, developing and implementing inspiring supporter journeys that encourage repeated/ increased support. The postholder will work within a committed and supportive team environment, working collaboratively to raise awareness of the charity’s services, initiating and building mutually beneficial and sustainable relationships to ensure long-term support.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
 - Solidarity – We’re with you and for you.
 - Community – We’re better together.
 - Charity – Doing good for one another.
 - Common good – Building a better world.
 
About You
Reporting to the Head of Fundraising, the postholder will work closely with the Individual Giving Manager and other fundraising team members to identify major donor prospects, ensuring thorough research and engagement to cultivate relationships and solicit major gifts. The role will also involve interacting with senior church contacts such as Archbishops and diocesan representatives who have a history of support, so whilst the charity is non-religious and non-political, sensitivity within this jurisdiction will be required.
Information about the role:
For further information, please see the attached job description.
Salary: £36,000 – £40,000 FTE
Hours: 21 hours per week over 3 days
Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
 - Birthday Leave (applicable after 1 years service)
 - Extra annual leave for long term service
 - Company Pension Scheme
 - Signed member of the Menopause Workplace Pledge
 
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Morgan Law are delighted to be working exclusively with a leading global membership and awarding body to recruit their new People and Culture Manager. 
Please note; this role offers predominantly remote working with the requirement to attend the central London office 2 days per month.
As People and Culture Manager, reporting to the Director of Finance & Corporate Services, you'll play a key role at the heart this dynamic, purpose-led organisation by taking ownership of the full employee lifecycle, driving meaningful people initiatives, and helping foster an inclusive, engaged, and high-performing organisation. 
This is a values-driven organisation where people matter. As People and Culture Manager, you'll have the platform to make a genuine difference - shaping culture, policies, and processes in line with the organisation's mission. You'll be empowered to innovate, supported to grow, and encouraged to bring your full self to work.
This role will ideally suit a tech-savvy, process-driven HR professional who is excited about using tools to improve ways of working and who is seeking an opportunity to make their mark through a combination of HR operational excellence, technological enablement and strategic impact.
Responsibilities will include:
- HR Operations & Employee Lifecycle - Leading all aspects of day-to-day HR, from recruitment and onboarding to performance and offboarding
 - Payroll & Benefits - Managing payroll processes and employee benefits with precision, liaising with external providers and ensuring accuracy and compliance.
 - Culture & Engagement - Bringing the people strategy to life through initiatives that champion diversity, inclusion, wellbeing, and staff engagement.
 - Performance & Development - Maintaining frameworks for feedback and growth, supporting managers to bring the best out of their teams.
 - Technology & Systems - Keeping HR systems running smoothly, reviewing and developing HR processes to improve efficiency and user experience - experience with BambooHR would be ideal.
 - Compliance & Safeguarding - keeping up to date with employment law, HR policies, and best practices - and playing a key role in safeguarding responsibilities.
 - Strategy & Insight - Contributing valuable insights from your HR work to help shape long-term people strategies and decisions.
 
To be considered you will require:
- Proven experience in a generalist HR role, ideally as a standalone or lead HR professional in a small to medium sized setting
 - Confidence to manage the full range of employee lifecycle activity independently
 - Strong working knowledge of UK employment law and HR best practice
 - Payroll administration experience
 - CIPD Level 5 qualified (or equivalent)
 - Tech savvy and skilled in HR systems and data management, ideally with experience of implementing HR systems and working with external HR partners
 - Experience in the charity, not-for-profit, or membership sectors
 - Familiarity with safeguarding frameworks would be desirable
 
Financial Planning and Analysis Manager
£52,744 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
Permanent contract
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a strategic and analytical Financial Planning and Analysis (FP&A) Manager to play a pivotal role in supporting the College’s mission to improve child health by ensuring effective financial planning, reporting, and business partnering across the organisation.
Reporting to the Associate Director of Finance, you will lead on the annual budgeting and forecasting process, produce regular financial performance reports, and develop financial models to support key strategic decisions. You will ensure that the College’s leadership has access to clear, insightful analysis to guide financial and operational planning.
You will foster a culture of effective business partnering, providing expert financial advice and support to budget holders and colleagues across the organisation.
Key responsibilities include:
- Leading the annual budgeting process and developing regular reforecasts in alignment with the College’s strategic priorities
 - Producing timely and accurate monthly, quarterly, and annual financial reports and analysis
 - Developing financial models to support key strategic and operational decisions
 - Providing financial insight and advice to senior leadership and budget holders to support informed decision-making
 - Line managing and developing the Finance Analyst, fostering a culture of excellence, accountability and continuous improvement
 - Ensuring the integrity of financial information through robust processes, controls, and analytical review
 - Partnering with the Financial Controller to support compliance, audit preparation, and financial controls
 - Supporting finance system development and the use of tools such as Power BI for enhanced reporting
 
Essential skills and experience include:
- Qualified accountant (ACA, ACCA, CIMA, or equivalent)
 - Minimum of 5–7 years’ experience in financial management roles
 - Strong analytical skills and ability to provide clear, actionable insights
 - Proven experience of leading budgeting, forecasting and financial reporting processes
 - Excellent communication and stakeholder engagement skills
 - Advanced Excel skills and experience of financial modelling
 
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 10 November 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Senior People Manager to join a well-respected organisation based in Central London.
This is a full-time, permanent role leading the People team to deliver high-quality HR services and strategic initiatives, ensuring employees feel supported, valued, and empowered to contribute to the organisation’s mission.
Key responsibilities of the role:
- Lead and develop the People team to deliver outstanding HR service and employee support
 - Oversee policy development, employee relations, and performance management processes
 - Implement and embed the organisation’s People Strategy in collaboration with senior leadership
 - Drive continuous improvement across HR operations, including recruitment, onboarding, and learning & development
 - Ensure compliance with employment legislation, GDPR, and internal policies
 - Manage payroll and employee benefits in partnership with Finance and external providers
 - Champion wellbeing, diversity, and inclusion initiatives across the organisation
 - Produce and analyse HR data and reports to inform decision-making and strategy
 - Act as a trusted advisor to leaders and employees on complex people matters
 - Support organisational change activities, including restructures and talent development
 
Ideal candidate profile:
- CIPD Level 7 qualified with extensive generalist HR experience
 - Proven people management skills, with the ability to lead and develop a team
 - Strong knowledge of employment law, HR systems, and data protection
 - Excellent communication, organisation, and problem-solving abilities
 - Experience in policy development, employee relations, and learning & development
 - Confident working with HR platforms such as Cascade or similar
 - Passionate about delivering inclusive, high-quality HR services and continuous improvement
 
Location: Central London
Salary: £48,500 per annum (non-negotiable)
Working hours: Full-time, 36.25 hours per week
Working pattern: Hybrid
Contract: Permanent
This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.
Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.
Full-time | £34,000 per annum
The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.
As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.
This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.
About You
Essential skills and experience:
- Level 3 qualification (or above) in Playwork, Early Years, or a related field.
 - Minimum of three years’ experience working directly with children aged 4–11.
 - Strong understanding of EYFS and Ofsted requirements.
 - Experience planning and delivering engaging, age-appropriate play activities.
 - Confident leading active, outdoor or adventure-based play.
 - Sound understanding of safeguarding and child protection.
 - Excellent communication and team leadership skills.
 - Strong organisational and IT skills.
 
Desirable:
- Experience supporting children with additional needs or from diverse backgrounds.
 - Experience supervising others or managing volunteers.
 - Knowledge of current issues affecting children and families.
 - Relevant training such as paediatric first aid or food hygiene.
 
Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.
If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a confident communicator with a heart for mission and a head for strategy to become their new Midlands Area Manager. In this important role you’ll lead their work with churches, leaders, and Christian networks across Midlands. You'll inspire action through giving, prayer, and advocacy, sharing the life-changing impact of World Vision’s work with the world’s most vulnerable children. From church visits to major festivals and online events, you’ll bring energy and purpose to every interaction. With team leadership responsibilities and room to grow, this is a bold, faith-filled role where your ideas and passion can truly thrive. You’ll represent World Vision by speaking in churches for approximately 18 Sundays per calendar year, a wonderful opportunity to inspire, connect, and share the heart of our mission with church communities.
The successful candidate must be able to demonstrate:
- Experience in leading/supporting a team working to targets, perhaps in a fundraising, sales or similar environment.
 - Knowledge of the Christian landscape in the Midlands and key relationship management principles.
 - Ability to represent World Vision at a range of events, speaking to leaders, churches and individuals about our work.
 - Excellent interpersonal skills, with the ability to work collaboratively and supportively with external partners, internal team members and multiple church relationships.
 
This is an incredible opportunity for a practicing Christian who wants to make a powerful, lasting impact. Join a passionate team committed to transforming the lives of the world’s most vulnerable children. You won’t just be part of the mission, you’ll help drive it forward, bringing hope, change, and practical support to children who need it most, all around the world.
Midlands Area region consists of: Derbyshire, Herefordshire, Leicestershire, Lincolnshire, Northamptonshire, Nottingham, Rutland, Shropshire, Staffordshire, Warwickshire, and Worcestershire.
The ideal candidate should reside in the Midlands. This is a home-based role with extensive travel across the Midlands.
This role is subject to a DBS check, which will be carried out by the employer.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Contract / Hours: Permanent / 36.5 hours per week. Part time considered (min 25 hours per week)
Location: Home-based with extensive travel across the Midlands. The ideal candidate should reside in the Midlands.
Closing date: Thursday 6th November
Charisma vetting interviews much be completed by Tuesday 11th November
Interviews with World Vision UK: w/c 17th November
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with World Vision. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a confident communicator with a heart for mission and a head for strategy to become their new South West Area Manager. In this important role you’ll lead their work with churches, leaders, and Christian networks across the South West. You'll inspire action through giving, prayer, and advocacy, sharing the life-changing impact of World Vision’s work with the world’s most vulnerable children. From church visits to major festivals and online events, you’ll bring energy and purpose to every interaction. With team leadership responsibilities and room to grow, this is a bold, faith-filled role where your ideas and passion can truly thrive. You’ll represent World Vision by speaking in churches for approximately 18 Sundays per calendar year, a wonderful opportunity to inspire, connect, and share the heart of our mission with church communities.
The successful candidate must be able to demonstrate:
- Experience in leading/supporting a team working to targets, perhaps in a fundraising, sales or similar environment.
 - Knowledge of the Christian landscape in the South West and key relationship management principles.
 - Ability to represent World Vision at a range of events, speaking to leaders, churches and individuals about our work.
 - Excellent interpersonal skills, with the ability to work collaboratively and supportively with external partners, internal team members and multiple church relationships.
 
This is an incredible opportunity for a practicing Christian who wants to make a powerful, lasting impact. Join a passionate team committed to transforming the lives of the world’s most vulnerable children. You won’t just be part of the mission, you’ll help drive it forward, bringing hope, change, and practical support to children who need it most, all around the world.
South West Area region consists of: Cornwall, Devon, Dorset, Gloucestershire, Somerset, Wiltshire.
The ideal candidate should reside in the South West. This is a home-based role with extensive travel across the South West.
This role is subject to a DBS check, which will be carried out by the employer.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status, or other category protected by law.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Closing date: Thursday 6th November
Charisma vetting interviews much be completed by Tuesday 11th November
Interviews with World Vision UK: w/c 17th November
Are you a Facilities specialist wanting to save the planet?
We are currently recruiting for a versatile Health, Safety and Facilities Manager to join our Infrastructure Services team, to cover maternity leave.
As our Health, Safety and Facilities Manager you will provide efficient facilities management and Health & Safety services to and for Friends of the Earth’s offices, workspaces, staff and volunteers.
We are looking for someone with experience of a broad range of facilities management across multiple sites and the ability to communicate effectively with people from a variety of backgrounds and with different needs.
Entry level Health and Safety qualification or working towards this is essential along with up-to-date knowledge of current legislation and experience of carrying out assessments.
Key Skills and Attributes:
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Practical experience of a broad range of facilities work, including Hard and Soft Facilities matters across multiple sites.
 
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Management of third parties’ contractors hired to complete facilities tasks, using method statements, risk assessments and a permit to work scheme.
 
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Proven experience of improving supplier value through contract review, market research and contract negotiation
 
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Entry level Health and Safety qualification (IOSH Managing Safely Certificate or similar) and working towards NEBOSH qualification, with up-to-date knowledge of current legislation and experience of carrying out Risk Assessments, DSE Assessments, etc.
 
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Experience of communicating effectively and building strong relationships with people from a variety of backgrounds and with different needs, both individually and in groups, and working with sometimes challenging clients.
 
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Ability to safely perform equipment installation/elementary repair work and manage/assist in the movement of office apparatus.
 
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Lead and manage projects and provide training to staff within a facilities context.
 
Special working conditions
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This role is a key holder for our offices, and the holder must be prepared to be on call in the event of an emergency.
 
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There will be the occasional need for travel within the UK, with the requirement to stay away from home overnight on occasions.
 
The team:
Working closely with and managing the Facilities Assistant, you will ensure Friends of the Earth meets the required Health and Safety standards. You will be part of our vital Infrastructure team, sitting within the Finance and Operations Directorate.
The Infrastructure team is responsible for the physical and virtual platform we use to do our work, from physical premises to our network, servers and Service Desk for support issues.
For more information, please read the job description.
Closing date: Monday 10th November (23:59)
Hours: Full time (30 hours over 4 days)
Location: London, based in our London office at least two days per week
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


                    The client requests no contact from agencies or media sales.
Job title: Senior Development Manager
Reports to: Director of Development and Funded Programmes
Location: London (UK) - hybrid working 
Salary:  £56,000 per annum
Working pattern: Full-time (38.5 hours per week)
Duration of contract: Permanent 
Start date: As soon as possible
Are you ready to lead global fundraising initiatives that transform young lives through education?
UWC International is seeking a dynamic and experienced Senior Development Manager to help shape the future of a global education movement. Reporting to the Director of Development, you will lead key fundraising initiatives, manage a portfolio of high-net-worth donors, and drive major gift fundraising in the UK and other key regions. You will also cultivate new relationships and strengthen engagement across the UWC network.
This is an exciting opportunity for a skilled fundraiser ready to take the next step in their career – joining a collaborative, mission-driven team at a pivotal moment in UWC’s growth.
Through our 2030 Strategy, UWC is strengthening long-term financial sustainability by growing the UWC Global Endowment, fostering strategic partnerships, and advancing fundraising initiatives that amplify the movement’s global impact.
If you are a relationship-driven fundraising leader with a passion for mission-led work and the ambition to make a lasting difference, this is your opportunity to step into a role with purpose, international influence, and real impact.
Join us and help advance a movement that transforms lives and communities around the world.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams; they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
 - Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
 - Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
 - Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
 - Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
 - Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
 - Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
 - Cycle to Work scheme and eyecare vouchers
 - Enhanced maternity and enhanced paternity leave
 - Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
 
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application process
Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person Specification section in the attached Job Description.
 - Explain why you want to join UWC International, and specify your preferred location.
 - Provide confirmation of your eligibility to work or reside in the UK.
 - Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up before the second round of interviews. We will not contact your referees without first letting you know.
 
Please note that CVs received without a cover letter, including the information requested above, will not be considered. 
Deadline for application: 11.59 AM (UK time) on 16 November 2025
Interview and/or assessment dates:   
- First round interviews on 21 and 24 November
 - Assignment scheduled on 28 November (remote)
 - Second round interviews will be held on 1 and 2 December 2025
 
For further information on this opportunity, please see the detailed job description attached.
Safeguarding statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise that people with different backgrounds, skills, attitudes, and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds, such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire to best serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Prospect Research Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: Permanent
Hours: Part-Time, 2 or 3 days per week or hours spread flexibly over 5 days
Salary: £36,750 - £43,050 per annum FTE, pro rated for 15 – 21.5 hours per week
- £14,700 - £17,220 for 15 hours per week
 - £21,045 - £24,682 for 21.5 hours per week
 
Purpose of the role
At ZSL, we are working to restore wildlife and create a world where nature thrives. To achieve this bold vision, we rely on the support of an engaged and growing community of philanthropists who share our passion for protecting the natural world. The Prospect Research Manager will be instrumental in identifying and unlocking the potential of these supporters.
This strategic role sits at the heart of our Development team, building and maintaining a data-led pipeline of high-impact donors to advance ZSL’s conservation science, fieldwork, and education. By leading on prospect research, philanthropic analysis, and network mapping, the postholder will help ensure ZSL’s fundraising efforts are focused, proactive, and aligned with our organisational priorities.
The Prospect Research Manager will play a key role in overseeing best practices in prospecting across the team. From crafting research tools to spotting new funding opportunities, this role will directly support the success of ZSL’s fundraising programmes and, ultimately, our mission to save wildlife around the world.
This is a part-time role, with the option of working either 2 days (15 hours) or 3 days (21.5 hours) per week which can be spread flexibly over 5 days. We see a real benefit in face to face collaboration and staff work from our London offices regularly. We understand that flexibility is important and for this research-based role we are happy to discuss working location on a case-by-case basis with candidates.
The full-time equivalent (FTE) salary for this role is £36,750-£43,050, which equates to a pro-rata salary of:
- £14,700-£17,220 for 15 hours per week
 - £21,045-£24,682 for 21.5 hours per week
 
Key responsibilities:
- Prospect Research & Pipeline Development: Conduct high-quality, targeted prospect research to identify and support new fundraising opportunities across ZSL’s priority income streams: institutional fundraising, individual giving, and corporate partnerships.
 - Strategic Prospect Development: Collaborate with the leadership team to shape and implement a robust prospect development strategy that aligns with ZSL’s organisational goals and long-term fundraising ambitions.
 - Insightful Donor Intelligence: Create detailed research briefings, biographies, and insight reports to support donor cultivation, stewardship, and strategic engagement planning.
 - Tools, Processes & Compliance: Support the continuous improvement of prospect management tools and systems, ensuring data accuracy, regulatory compliance, and adherence to relevant codes of practice.
 
About You
- Experience in wealth screening, capacity assessment and affinity analysis to provide propensity scoring.
 - Knowledge of data protection regulations and how it applies to prospect research and development (e.g. GDPR and the Fundraising Regulator Code of Practice).
 - Experience of successfully implementing a prospect development strategy to support increasing and diversifying income.
 - Proven experience in identifying and conducting detailed research on high-net-worth individuals, trusts and corporates for the higher education / charity sector.
 - Evidenced track record of supporting fundraisers with insights in fundraising to achieve six or seven figure donations.
 - Experience of using databases within fundraising for prospect management and reporting and making appropriate data management recommendations (Tessitura would be an advantage).
 - Knowledge of the principles of philanthropic analysis, relationship mapping and connections, and what makes a good fundraising prospect.
 - Demonstrable ability to engage, share expertise, and appropriately challenge senior stakeholders, including CEO with strong interpersonal skills and discretion.
 
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
 - Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
 - Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
 - Holidays – 25 days annual leave allowance, plus UK bank holidays
 - Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
 - Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
 - Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
 - Cycle2Work - our cycle to work scheme enables you to lease a bicycle
 - Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
 - Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
 
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: Friday 7th November 2025
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead
Salary: £40,000 - £50,000 pro rata
Location: Flexibility to allow working from home - typically this will be up to two days each week - with an expectation of a minimum of three days spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions)HMP Peterborough and HMP Bronzefield
Hours: 35 hours per week
Contract: Fixed Term - until 31st May 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
- A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
 - A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
 - A good knowledge and understanding of organisational systems and frameworks, line management and project management
 - Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
 - Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
 - Experience of developing relationships with funders/commissioners and achieving required outcomes
 - Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
 - Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
 - Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
 - Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
 
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 23rd November 2025
 - Interviews are taking place on a rolling basis
 
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
 - An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
 - Additional days off to celebrate International Women’s Day, and for religious observance and moving home
 - Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
 - Pension scheme
 - Enhanced maternity/adoption provision
 - Access to our Employee Assistance Programme
 - Employee eye-care scheme
 - Clinical supervision for front line staff and first line management roles
 - Refer a Friend Scheme - £250 for each referral who passes probation
 - Organisation wide away days
 - One-week paid carers’ s leave
 - Career development pathways
 
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE
Head of Services
REPORTING TO
Director of Frontline Services
PURPOSE OF POSITION
This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.
Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.
This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.
You will be a key member of the charity's Extended Leadership team
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.
• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours
Stakeholder Management
• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.
Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.
Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.
Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.
Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance
General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.
Essential Criteria
Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging
Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.
Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.
Interview date: week commencing 10 November 2025
Our mission to solve homelessness in east London, one person at a time!