Operation manager jobs in charing cross, greater london
Fixed term contract for 6 months (with the possibility of extension)
War on Want is seeking a dynamic, self-motivated and experienced senior manager for the role of Interim Campaigns, Policy and Programmes Director for 6 months with the possibility of extension. This role will lead and manage a team of 9 delivering campaign activities, international programmes and movement building work for the organisation.
War on Want is a radical organisation that runs hard-hitting campaigns against the root causes of poverty and human rights violation, mobilising support and building alliances to fight for human rights, especially workers’ rights, raising public awareness of the root causes of poverty, inequality and injustice, and empowering people to take action for change. We work in partnership and active solidarity with grassroots groups around the world, as part of the movement for global justice.
War on Want’s new three-year strategic framework prioritises our work on the intersection of crises of inequality, climate, poverty and injustice, with our campaigns towards a radical Global Green New Deal, and on Justice for Palestine being the priority campaigns for the organisation.
We are entering a period of leadership transition as after 8 years our Executive Director is leaving War on Want for a new leadership role in the climate justice movement. As our current Department Director steps up to cover the Interim Executive Director role we are recruiting an Interim Campaigns, Policy and Programmes Director to lead the department during this time. You will need proven experience of directly managing thematic experts and campaigners and be able to lead the delivery of impactful and transformative campaigns. Reporting to the Interim Executive Director you will also contribute to the overall management of the organisation.
This is a unique and highly rewarding position for a creative and inspirational individual to make a genuine difference in the fight for global justice.
War on Want staff can work from War on Want’s head office, 44-48 Shepherdess Walk, London N1 7JP and from home. Some travel within the UK and overseas may be required.
For more information and to apply for the role, please click the 'redirect' button to visit our website.
Application deadline: 5pm on Monday 4 August 2025, however we will be recruiting on a rolling basis and interviewing as and when applications arrive.
Please submit your application as early as possible.
War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.
We are currently recruiting for an experienced Data and Analytics Lead to join our IT department on a full-time, permanent basis.
As a key strategic role reporting to the Head of IT, you will lead the development of Southbank Centre’s organisational data strategy. Working collaboratively across multiple departments, you will embed a culture of data-informed decision-making and drive innovation through actionable insight. With a firm grasp of data architecture, analytics tools, and governance, you will ensure the organisation has the infrastructure and skills needed to harness data effectively, helping teams to unlock their potential and deliver meaningful impact.
What you'll do:
The successful candidate will oversee the development and implementation of scalable analytics infrastructure while leading cross-functional collaboration on data initiatives. From establishing best practice in data governance and privacy, to guiding the use of predictive modelling and AI where appropriate, your role will be central to shaping how we understand and act on our data. As well as driving forward Southbank Centre’s strategic ambitions, you’ll help equip teams across the organisation to make better use of data, offering training, guidance, and coaching to support a more confident, data-literate culture.
What you'll bring to the role:
- Proven experience leading data strategy, with a strong foundation in data science, BI platforms, and statistical analysis
- Confidence managing data infrastructure, including architecture, tools and systems that support organisational-wide needs
- Understanding of data governance, privacy, and compliance (e.g. GDPR), and experience embedding frameworks that ensure legal and ethical data use.
- Ability to translate complex data into accessible insights that inform strategy and business decisions
- A collaborative and inclusive approach, with experience supporting and upskilling others to build confidence in data use.
Please download the Job Description for a full overview of this role responsibilities.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays (pro-rata for part time employees)
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting.
Salary: £33,000-£36,000
Contract: Full Time- permanent
Location: London office – 2 days pw
Closing date: 1st July
Benefits: 28 days holiday (plus bank holidays), up to 9% pension, and wellness and development support
We have a great opportunity for a Campaign Data Officer working for a fantastic medical health charity. This role will be perfect for someone with experience of using Power BI, analysing data and creating reports.
As part of this crucial role, the Campaign Data Officer will support the fundraising operations team to report on the department strategy for a large fundraising campaign and deliver complex information in a digestible and easy-to-understand format using PowerBI.
You will be responsible for creating intricate data reports across the department. You will work closely with colleagues to generate accurate and quality-assured reports for publication.
To be successful as the Campaign Data Officer, you will need:
- Experience in a similar role working on data analysis and reporting
- Understanding of management and functionality of CRM systems
- Advanced understanding of Microsoft Office products, primarily Excel, ETL tools and PowerBi
If you would like to have an informal discussion, please call Ashby.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserves the right to end the application period sooner.
If you would like to discuss this role with us, please quote the reference 2620AJ
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about working with Young Carers and making a lasting difference?
Are you experienced at working with young people and the network of professionals who support them?
If this sounds like you, we would love to hear from you! Apply to join the Carers´ Hub team as our Young Carers Support Worker. This rewarding role sits within the Young Carers Service and the successful candidate will be responsible for undertaking assessment with young carers and their families in order to identify their needs and develop a support plan.
You will work directly with young carers aged 5 and up to achieve positive outcomes, identifying and preventing inappropriate caring responsibilities through whole-family assessments and reviews and ensuring that young carers and their families have access to a range of emotional and practical support appropriate to their needs. You’ll also work closely with the Young Carers Team Leader to support the delivery of our young carers activities programme.
We are looking for someone who has a real passion about our mission and with proven ability in communicating sensitively with children, young people and their families. You will have excellent organisational skills and be proficient in the use of IT. You will need to be available for occasional evening and weekend work.
You will have experience working with vulnerable children and young people and will have a strong grasp of the realities of being a young carer in an inner city London borough.
About Us
Carers' Hub is an independent local charity based in Brixton and works with carers aged five upwards. Whether financial, educational or otherwise, we seek to limit the challenges that unpaid carers face. We achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy.
Benefits
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25 days annual leave plus bank holidays
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Birthday Leave
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Access to an Employee Assistance Programme
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Hybrid working
Closing date: 9am Friday 18th July
Interviews: Thursday 24th July, at 336 Brixton Road
* Please note, we'll be actively interviwing for this role, and therefore applications might close earlier
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Just over a year ago, Children Not Numbers was founded in response to the unprecedented crisis facing Palestinian children in Gaza.
Our UK-based medico-legal NGO was established to be a voice for the most vulnerable and innocent victims: children. We chose the name Children Not Numbers to acknowledge that the dead and wounded are not simply statistics.
From the very beginning, our mission has been clear: to provide life-saving medical care, rehabilitation, and long-term support to children affected by war and poverty. Our six core objectives are:
- Immediate short-term medical evacuation
- Medical aid delivery
- Sustainable rehabilitation support
- Advocacy for children’s rights
- Educational programme implementation
- Supporting junior Gazan medics
We are looking for a proactive and enthusiastic Fundraising Assistant to support our growing and ambitious fundraising team. This diverse role is key to helping us raise vital funds through individual giving, community fundraising initiatives, and challenge events. You’ll support the smooth running of our regular giving programme, handle general fundraising administration and ensure excellent supporter care and team efficiency.
WHO ARE WE LOOKING FOR?
To be considered for this role, it is essential that you:
- Have 1+ years' employment within a charity or NGO, ideally within a fundraising team or an international development organisation.
- Reside in the UK and hold right to work status
- Are already set up, or are able to set up, in order to fulfil a contractor role (this is not a PAYE employee position)
You will also be skilled in:
- Managing multiple tasks and deadlines within a fast-paced environment
- Written and verbal communication
- Demonstrating a high attention to detail and accuracy
- Using databases and online platforms (training will be provided)
- Acting as a team player with a positive, can-do attitude
It would be highly desirable if you:
- Bring lived experience of or strong affinity with the cause
- Are familiar with CRM systems, such as Beacon, Salesforce, Donorfy or Raisers Edge)
- Have knowledge of fundraising best practices and donor stewardship
Application is initially by CV only. Cover letters are not required for initial application. Therefore please ensure that the essential/desirable person specification points above are made clear on your CV.
Please do not contact Children Not Numbers directly - recruitment for this role is being managed solely via the CharityJob portal.
Suitable applicants will be contacted for an initial screening call where a detailed brief will be shared and your relevant experience discussed. You will also have the opportunity to ask questions about the role and organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team which leverages media, legal and data-driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we aim to foster free, fair and informed societies by harnessing the power of the media, the law and data intelligence. We do this by informing, empowering and equipping key actors working in our areas of focus so that their decisions can have a positive impact on people, society and the environment. Our unique combination of media and legal expertise enables us to deliver targeted capacity-building programmes, research, news, legal support and convenings that support our mission. Together, we can shape a prosperous planet where no one is left behind.
TrustLaw
TrustLaw is the global pro bono service of the Thomson Reuters Foundation. As the world’s leading pro bono legal service, TrustLaw helps high-impact civil society organisations, social enterprises, and independent media to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver groundbreaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and deliver innovative capacity-building workshops.
The Foundation is recruiting a dynamic Senior Legal Officer to help expand, strengthen and innovate our TrustLaw programme in the Europe, Middle East and North Africa (EMENA) region. Reporting to the Senior Legal Programme Manager, EMENA, and working closely with the regional Programme Manager and Officer, the Senior Legal Officer will manage legal pro bono projects from TrustLaw’s community of civil society organisations, social enterprises and independent media organisations, and support the team on thought leadership initiatives.
About the Role
As a Senior Legal Officer at Thomson Reuters, you will:
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Scoping legal pro bono requests from our community of civil society organisations, social enterprises and independent media organisations so that the requests clearly explain the legal needs for lawyers to advise on.
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Managing pro bono requests, including connecting the pro bono client with lawyers, collecting feedback and following up with the parties involved.
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Designing, scoping and overseeing cross-border legal research projects, tools, resources and other content that address the most critical social and advocacy needs facing our members.
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Proactive supporting of TrustLaw’s regional portfolio of law firms, corporations and other key stakeholders in EMENA to ensure TrustLaw regional quality and growth metrics are met.
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Actively pursuing and cultivating relationships with law firms to secure their commitment to pro bono projects, employing persuasive communication strategies to highlight the impactful role they play in advancing social and environmental objectives through TrustLaw initiatives.
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Administering the service, for example through inputting into databases, planners, and trackers, running Salesforce reports, ensuring members have up-to-date contact information, inputting into quarterly reports, responding to requests for information, etc. in a timely manner.
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Contributing to the TrustLaw global annual strategy, and supporting the implementation of a regional strategy to expand and activate TrustLaw membership, ensuring we serve the best NGOs, social enterprises and independent media organisations, as well as the strongest law firms and corporate in-house legal teams.
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Executing a robust communications, engagement and outreach strategy that includes member events and promotion of TrustLaw publications.
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Maintaining a high profile in EMENA by attending, supporting and coordinating events for TrustLaw and the Thomson Reuters Foundation, including by speaking publicly on our work at panels, roundtables, panel discussions, workshops, trainings, conferences or other speaking engagements.
About You
You are a fit for the role of Senior Legal Officer if your background includes:
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Legal experience (preferably with at least 1 year post qualification experience) working either in a law firm, in-house legal team or non-profit organisation.
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A good understanding of the legal and NGO sectors in EMENA (and, in particular, the UK), and an understanding of the challenges and opportunities that pro bono opportunities bring to law firms and legal teams;
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Experience of project management or co-ordination is highly favourable.
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Excellent time management and organisational skills including the ability to effectively and independently manage multiple matters and projects in a fast-paced environment.
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Excellent research, drafting and analytical skills, with strong attention to detail.
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Excellent interpersonal and communication skills – able to establish and maintain positive working relationships internally and externally with people from a wide variety of cultures and backgrounds.
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Being ambitious, dynamic, and creative.
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Experience in Salesforce would be favourable, experience working with databases essential.
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Experience organising events or trainings would be favourable.
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Fluency in English, other languages favourable (e.g. French, Spanish, German, Arabic).
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Willingness to travel internationally.
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Pre-existing right to work in the UK.
This is a full-time role based in London, with a minimum of two days in our office in Canary Wharf. The salary is relative to the local charitable sector and will be commensurate with experience.
How to Apply
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The deadline for applications is 11July 2025. However, applications will be considered on a rolling basis until the post is filled.
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To apply for this position, send your CV and cover letter in English, describing how you meet the specifications for this role, what you bring to it, and your availability to start. Applications without a cover letter will not be considered.
What’s in it For You?
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Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.
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Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.
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Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
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Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.
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Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.
About Thomson Reuters Foundation
The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.
At Young Sounds UK our mission is to help musically talented young people from low-income families fulfil their potential. We're seeking our first Evaluation Director to join a small, thriving organisation and lead our evaluation strategy. Working collaboratively with colleagues, you will generate insights that strengthen programme delivery, and how we understand and share our impact.
For full information on this role, including key responsibilities and person specification, please view the job pack.
The closing date for applications is Monday 14 July 2025 at 12 noon.
About Young Sounds UK
Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:
- We support young musicians from low-income families with funding and other help
- We support music education through training, advocacy and research.
Established in 1998 we work across genres and across the UK. Our four programme areas are:
- Discover: training teachers in how to spot young people’s musical potential
- Connect: targeting and sustaining young people’s emerging talent through strategic support
- Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
- Innovate: leading new thinking and action on talent development
Role overview
Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.
We have recently secured funding to build on our evaluation work to date, and it is a priority for us to more fully embed evaluation throughout our work – the Evaluation Director will be critical to us achieving this. The Evaluation Director is a new role and will lead the development and implementation of Young Sounds’ evaluation strategy, ensuring that our work is evidence-based and impactful.
Key areas of responsibility
- Evaluation strategy and organisational learning
- Programme evaluation
- Organisational capacity and culture
- Research and policy engagement
- Quality assurance and reporting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Strategic Partnerships
Keychange Charity
Hybrid – Home, Community Sites & London Office
£62,000–£66,000 per annum, depending on experience
Full Time
Are you a visionary leader with a passion for building partnerships that transform lives?
Keychange is a Christian charity with over a century of experience supporting people facing homelessness, isolation, and vulnerability. We create caring communities where everyone can belong and flourish, inspired by the love and example of Jesus.
We are seeking an inspiring Director of Strategic Partnerships to join our Senior Leadership Team. In this pivotal role, you will shape our partnerships, fundraising, and advocacy—ensuring our mission remains sustainable and impactful for years to come.
Your Impact
The Director of Strategic Partnerships reports to the CEO and is a part of the Senior Leadership Team (SLT), all of whom are Christian. The SLT is responsible for the leadership, culture and Christian values of Keychange in the central office and community sites.
The person appointed to this role will:
- Maximise current impact and develop new programme opportunities for improvement and influence
- Develop and implement fundraising programmes
- Drive external partnership growth, including instigating national and local partnerships
- Lead on advocacy and influence, including local and national government policy and targets and sector themes and trajectories
For more information, please see the job pack, with key responsibilities, person specification and further information about making an application. Interviews will be ongoing for candidates who can demonstrate the experience and attributes required, and we reserve the right to close the application process early. This role is subject to an occupational requirement, please see job pack for more details.
How to Apply
To apply, please send:
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A cover letter outlining why this role excites you and how you meet the essential and desirable criteria
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Your up-to-date CV
Important: We’d love to hear your authentic voice—please do not use AI to write your application.
Key Dates
Deadline for applications: Midday, Thursday 24 July
Screening interviews (online): Friday 25 July
Final interviews (in person): Tuesday 29 or Wednesday 30 July
Want to Find Out More?
We know moving roles is a big step. For an informal conversation, please contact:
Sarah Hurst – Executive Assistant to the CEO
Join us in building communities of hope, care, and belonging. We welcome applications from candidates who share our vision and values.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click Apply to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
This is an exciting time to join Parkinson's UK, our newly created Performance Analyst role will ensure the work being done to deliver the strategy can be effectively measured against performance targets. This role sits in our Performance & Programme Delivery division which will lead the development of a new Programme Management framework that ensures the charity is able to successfully deliver on its mission to be fit for the future, with an eye on our full portfolio of work
You’ll play a key role in analysing and improving organisational performance by collecting, interpreting, and presenting data to support strategic decision-making.
You’ll work closely with senior leadership, project teams, and other stakeholders to ensure data-driven insights lead to continuous improvement and operational excellence.
What’ll you do
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Oversee the development of high-level, executive-ready reports and visualisations that provide clear, accurate, and insightful information to senior leadership, directly supporting strategic decision-making processes.
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Strategically partner with leadership and cross-functional teams to define and implement key performance indicators (KPIs) aligned with organisational objectives, establishing sophisticated tracking mechanisms and frameworks.
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Proactively identify systemic inefficiencies and develop comprehensive, data-driven recommendations with a focus on significant organisational impact and long-term performance enhancement.
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Drive collaborative efforts across the organisation to ensure strategic alignment on overarching performance goals, metrics, and reporting standards.
What you’ll bring
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Proven experience in a similar role, with strong analytical and problem-solving skills
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Knowledge of and cross transferable expertise in a range of relevant tools is essential. For example: SQL, Python, R, Tableau, PowerBI, SPSS
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Knowledge of qualitative or quantitative research methods, research ethics and research design is essential
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Experience in creating and delivering reports that effectively communicate insights and recommendations
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Experience of managing complex data sets and drawing original insights from organisational performance data to inform executive board decision making
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Experience of developing charity performance and impact frameworks, and using impact reporting to tell the charity’s story
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
The in person/office attendance expectation for this role will be a minimum of 2 days per week.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Job Title: West London Family Support Worker (Gujarati speaking)
Salary: £31,691
Team: Family Support Team, Psychosocial Services
Hours: 37.5
Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community
About Shooting Star Children’s Hospices
We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. Family support is provided to families in 15 different languages.
About the role
Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They support families of different ethnicities and families living in poverty, helping our service be as accessible as possible. This includes providing support in a family’s first language. Several families cared for by Shooting Star speak Gujarati.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
- Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
- Helping with support groups and family events
- Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
- Visiting newly bereaved families in their homes – specifically Gujrati speaking families.
- Supporting families staying at our Christopher’s hospice (booked stays and end of life).
- Attending various locations over the course of a week: hospice, hospital, family homes.
- Building connections with families from different backgrounds, delivering culturally sensitive care.
- Helping safeguard families at risk of harm.
- Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.
The post holder will need to have a UK driving license.
The hours are predominantly worked 9am to 5pm, Monday to Friday.
Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.
About you
This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone who is fluent in Gujarati, who is passionate about supporting children and families.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.
Key Responsibilities
- Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
- Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
- Ensuring learning related operational procedures are understood and implemented across training.
- Provide administrative support to our Global Training Panel, including communications,
- scheduling, and tracking participation.
- Assist in sharing and promoting training content through established communication channels.
- Collect and compile feedback from training participants to support continuous improvement.
- Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
- Help track and report on training participation, outcomes, and budget utilisation as required.
- Maintain records of training sessions, attendance, and evaluation results.
- Use translation software to maintain and update translated materials as required.
- Use course creation software to maintain, update and create content as required.
- Coordinate training for our Global Training Panel and Operator trainers through the Trainer
- Development pathway.
- Assist with coordinating executive training programmes.
- Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
- Contribute to the ongoing improvement of training processes and documentation.
- Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Support Worker to join our North Surrey Floating Support service in Surrey.
£25,437.98 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
* Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
* Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
* Develop and maintain links with key agencies and service providers in the local community
* Empower customers to ensure they receive the benefits and services they are entitled to
* Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
* Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
* Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
* Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
* Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
* Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Work closely with the team and communicate openly
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Team Leader to join our homelessness & complex needs service in Kensington & Chelsea.
£31,534.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff.
You will lead in carrying out supervisions, case work management and working with the team to achieve service objectives.
You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
9 - 5pm working Monday & Friday. Occasional asked to work weekend to ensure service needs are supported.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of service , as appropriate
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Assistant (Income)
Salary: £16,320 pa (£27,200 FTE)
Hours: Part time (21 hours to be worked over a minimum of 3 days between Monday to Friday)
Location: Hybrid, with minimum one day a week in our Hampton Wick office
Benefits: 15 days leave, plus bank holidays (FTE 25 days leave, plus bank holidays) and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
This is a fantastic opportunity for someone looking to make an impact in the delivery of the income accounting provision at Hastoe.
You will assist our Management Accountant with the accounting, management and reconciliation of Hastoe’s solar photovoltaic portfolio, including the income that Hastoe receives from Feed-in-Tariff (FIT) payments. You will also assist with general management account duties.
The role will require close working and collaboration with colleagues within the Finance team and wider organisation (in particular our Housing and Property services teams), as well as communicating externally with other stakeholders regarding our PV panel portfolio. You will also need to liaise with Hastoe’s FIT licencee and other external organisations.
You will also assist with an exciting project to modernise Hastoe’s PV panel metering and data collection processes.
Duties will include:
- Assist the Management Accounts team to input accruals, Feed-in-Tariff (FiT) payment schedules and invoices relating to Hastoe’s solar photovoltaic (PV) panel portfolio.
- Assist with administration for said PV panel portfolio, accessing online portals, monitoring status of PV panels and payments.
- Liaise with Hastoe’s FiT licensee(s) to submit and receive information relating to the panels.
- Assist with the maintenance and servicing as required of the PV panel portfolio, working closely with Hastoe’s Property Services Team.
- Assist with completing reconciliations to ensure payments are allocated and accounted for correctly.
- Assist with reconciliations, month-end and other management accounts functions.
For more information on the role, please see the details on our Careers page.
About you
We are looking for someone with keen attention to detail and data analysis skills. You will also need to be adept at communication and passionate about service improvement.
You will also need:
- Experience of using Microsoft Office, specifically Excel & Word.
- Ability to work as part of a team.
- Experience of maintaining records and administrative systems.
- Knowledge of financial and management accounts.
- Ability to work to deadline, and interest in learning new skills.
- Ability and interest in learning new skills.
A personal note from Raj Patel, Management Accountant, your hiring manager
“This is a varied role in a great Finance team, where you will work on a critical area of Hastoe’s operations, working closely with teams across the entire organisation. We look forward to working with the successful applicant.”
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities.
- Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
This post is subject to background checks. Further details on this can be found within the advert on our Careers page.
The client requests no contact from agencies or media sales.
Purpose of the Job
This is a great opportunity for someone who’s passionate about supporting the delivery of the youth engagement strategy for the #iwill Movement and ensuring they are at the centre of our work at UK Youth.
Reporting to the Youth Development Project Manager, you will support the development and delivery of opportunities for young people to engage in our work towards our collective goals. Working within the Network Delivery department, you will be responsible for organising and delivering a range of projects and workstreams to enable young people across the UK Youth and #iwill Movement to express their views, have them listened to and to create positive change. You will create positive relationships with young people, so that our work is driven by their voices and experiences, helping to develop and deliver a range of opportunities and activities to build and engage networks of young people. You will help empower young people to become active citizens and creative positive change, by creating innovative ways for young people to engage in various networks through volunteering, social action and campaigning projects.
Key Responsibilities
•Support the effective delivery of a programme of development and engagement activities with young people across the #iwill Movement
• Manage the scheduling and organisation of activities across project workstreams, ensuring project management processes are in place to enable excellent standards of delivery
• Facilitate young people to build their skills and confidence so that young people’s participation and contribution are maximised and able to express their views
•Support the growth of a diverse range of networks involving young people across all UK regions, including with our nation partners. Working in partnership, develop the networks to be outcomes-focused and self-led on digital platforms
• Develop relationships with a range of stakeholders which may include youth workers and leaders of youth organisations, young people, nation partners, funders, and cross-sector leaders to create and deliver an inclusive programme for young people
• Working closely with colleagues across the charity to co-ordinate a range of events and opportunities to provide opportunities for young people to engage and connect with the wider work of UK Youth
•Communicate the benefits of the UK Youth and #iwill Movement and progress against our priorities to organisations and individuals, through a variety of channels, updates and specific marketing campaigns
• Work with the Network Delivery function to support young people to be empowered to lead and share best practise and expertise
• Develop content on agreed digital platforms to engage and connect young people and networks across the UK
Experience we're after
• A nationally recognised youth work qualification or ability to demonstrate experience of frontline youth work delivery, understanding of safeguarding and data protection is highly desirable
• Experience of successfully managing projects
• Experience of working with young volunteers and/or social action projects
• Experience and understanding of connecting networks and user involvement
• Experience of developing networks and/or communities of young people across the UK
• Experience of using digital platforms to engage networks and communities
• Experience of using CRM/stakeholder management systems to engage with networks
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Sunday 13th July 2025 at 23:59 (midnight)
Provisional Interview Dates: Monday 21st July 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
