Operation manager jobs in forest hill, greater london

Job title: Employee Relations Manager

Accountable to: Associate Director of HR Operations

Location: A short walk from Euston station

Pay: £55,000

Contract type: Fixed term contract for 6 months

Are you an immediately available HR professional in depth understanding of employee relations cases?

Do you have experience of working with trade unions?

If so then this busy and diverse role is the right role for you.

Working as the Employee Relations Manager you will be responsible for managing a set of complex employee relations cases and maintaining a strong relationship with a variety of trade unions.
You will ensure throughout each case, compliance with employment legislation and organisational policies is met.
In your role as Employee Relations Manager, you will work closely with managers and senior leaders across a variety of ER matters including grievances, performance management and disciplinary issues.

The skills you will bring to your as Employee Relations Manager will include;
- Proven track record of managing complex ER case load
- Prior experience of working with trade unions
- Knowledge of employee legislations
- Strong business partner skills to explain legal matters to known HR professionals

This is a busy and diverse role, for a 6 month period and if you are interested in applying for the position of Employee Relations Manager through TPP Recruitment then please do so by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Position: Transformation Project Manager 
Hours: Full-time, 35 hours a week 
Contract: Fixed Term contract – 12 months 
Location: Office based in London, with flexibility to work remotely 
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical 
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.

As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.

Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.

You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.

We are looking for someone with

• Proven track record of successfully delivering complex projects, including budget management of over £250k
• Experience of leading project delivery teams
• Skilled in working across cross-functional teams to align around shared goals
• Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
• Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
• Strong problem-solving, planning, prioritisation, and time management abilities
• Confident in assessing risks and issues accurately and taking appropriate action
• Knowledge of data platforms and CRM technologies is desirable

Please note this is a fixed term role for 12 months.

Closing date for applications: 9:00 on Friday 25 July 2025 

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Advice Service Delivery Manager

The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.

The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.

This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 28th July 2025
Interview date(s): To be confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Role:  Fundraising CRM & Data Manager

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies.

About You

• Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects.
• Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes.
• Proven ability to automate processes while ensuring compliance with GDPR and data security best practices.
• Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations.
• Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results.
• Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail.

About the Role

• Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions.
• Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making.
• Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies.
• Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations.
• Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

About The Role

An exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.

In this role you will lead the development of our educational hub making use of our unique setting and offerings of animal husbandry, gardening and therapeutic activities to support the learning experience and personal and social development of children and young people and community groups particularly for those experiencing educational disadvantages.

Main Purpose of the Job

To design, deliver and manage a structured education programme to schools, alternative education settings, youth organisations, volunteers and our wider community. To engage with the local community by providing outdoor learning opportunities and promote environmental awareness. To increase the outreach of our educational opportunities of Vauxhall City Farm to schools and organisations in Lambeth and targeted London Boroughs and to maintain strong working relationships with schools and partners.

Main Responsibilities

Programme Leadership and Delivery

· Promote, deliver and staff a range of educational programmes at Vauxhall City Farm focusing on farming, animal care, food production, wellbeing, and environmental sustainability.

· Create engaging, accessible programmes in line with the National Curriculum, with a focus on reaching under-represented groups and people with additional needs.

· Lead the facilitation of inclusive, interactive and engaging workshops.

· Design and conduct formative and summative assessments to measure the impact of educational programmes.

· Use assessments, data and feedback to measure the impact of education programmes. Prepare reports for funders, trustees, and partners.

· Create high quality educational resources to support on-site and outreach learning.

· Work across teams to enhance the educational interpretation across The Farm to support learning for a wide audience.

Staff Management

· Recruit, train, support and supervise education staff and freelance workers.

· Foster a culture of continuous professional development and excellence in teaching practice.

Outreach and Stakeholder Engagement

· Design, develop and manage outreach programmes to schools and community organisations.

· Build and maintain strong relationships with schools, educational institutions, and community groups in Lambeth and surrounding boroughs.

· Attend education-related meetings and forums, representing Vauxhall City Farm.

Administration and Operations

· Oversee the administration and logistics of all education programmes and outreach activities.

· Work with Senior Management Team to contribute to strategic direction.

· Develop and maintain systems to ensure efficient scheduling, delivery and tracking of all activities.

· Work closely with the Marketing team to promote educational programmes, events, and activities.

· Prepare and manage the Education budget.

· Identify relevant funding opportunities that align with the organisation's goals and projects, supporting the application and project development process.

Safeguarding and Compliance

· Ensure all activities follow Vauxhall City Farm’s policies and procedures, especially in relation to equal opportunities, health and safety, and child protection.

· Ensure that all safeguarding and health and safety requirements for visiting groups are met and maintained to a high standard.

Other Duties

· Foster a culture of organisation wide learning.

· Work flexible hours, including occasional evenings and weekends.

· Carry out other duties as required to support the wider work of Vauxhall City Farm.

Person Specification

Essential:

· Proven experience as an educator (minimum of 2 years)

· Experience of working with the 8-18+ year age groups.

· Understanding of diversity and the varied needs of children/young people and families.

· Experience in planning, delivering and evaluating educational programmes for children and/or young people.

· Experience of leading workshops or informal education sessions in outdoor, farm, or community settings.

· Experience of managing or supervising staff, freelance workers or volunteers.

· Experience of developing partnerships with schools and community organisations.

· Experience with programme evaluation and using data to demonstrate impact.

· Experience of managing bookings, administration and logistics for public programmes.

· The ability to communicate effectively in written materials as well as presentations, workshops and public-facing activities.

· Interpersonal skills and an ability to relate to people of all ages.

· Knowledge of safeguarding, child protection, and health and safety procedures.

· Excellent organisational and time management skills.

· The ability to work on own initiative, using judgement and common sense.

· Computer literate – with the ability to use basic software such as Word, Excel, Email etc.

Desirable:

· Teaching Qualification

· Forest School Leader Certification

· First Aid certification 

· An enthusiasm for environmental conservation and sustainable development.

· Full Drivers Licence

International Medical Corps (UK) is an international humanitarian non-governmental organisation (NGO) with its headquarters in London. IMC UK was incorporated as a company limited by guarantee in England and Wales on July 2, 2002, and registered as a charitable organisation with the Charity Commission on September 19, 2002. Activities commenced on November 1, 2002. IMC UK’s mission is to provide humanitarian assistance, healthcare and training to communities affected by disasters, conflict, and poverty, so they can return to self-reliance. The Charity is an independent affiliate of International Medical Corps, a US-registered non-profit organisation that shares the same mission, and International Medical Corps Croatia, an association registered in Croatia

JOB SUMMARY:

 To deputise for IMC UK Director of Finance and work closely with budget holders and counterparts in Split and LA to provide 'real time' support and analysis, that will assist budget holders and IMC UK in decision-making.

Manage the day to day financial activities of International Medical Corps UK with specific focus on financial management, budgeting and corporate financial planning, and ensuring that the finance team is achieving expected deliverables timely and accurately. 

MAIN TASKS AND RESPONSIBILITIES

Financial Planning

1. Active participation in drafting IMC UK annual budget for board of Trustees approval.

2. Monthly Updates of Rolling Forecast of IMC UK corporate costs. As the responsible finance officer train and regularly collaborate with Budget Managers to ensure that corporate forecasts are accurate, relevant and reliable by ensuring that; b), to confirm that:

2.1.  Staff cost projections – work in collaboration with HR team to ensure that IMC UK staff projections include  hire plans, transfer plans, allocation plans, field deployment, terminations, promotions etc.

2.2 HQ Non Labour Cost Projections – monthly review and cost projections should be updated to reflect IMC UK’s latest plans; For example, Travel budgets should be updated if no travel has taken place during the month and not likely to happen in next 2 months. Professional fees - are there valid consultancy agreements in place or is it still in the pipeline and the lag should be built into.

2.3. Provide SFD with latest IMC UK corporate expenditure position with the following details:

 - Movement on IMC UK costs vs IMC costs

 - Breakdown of fixed costs vs variable costs under IMC UK pipeline

 - New positions projected and salary costs allocations;

 - Service fee analysis by departments and seek explanations on movements from HQ teams of IMC UK affiliates;

 - Work with SFD to ensure IMC UK SMT approval on service fees is obtained;

Financial Control

3. Bookkeeping. Ensure that accounts payable, accounts receivable, bank & general ledger modules are maintained timely & accurately. Ensure that the following are available on file:

3.1. Monthly reconciliation of  payroll data,

3.2. Reconciliation of other control accounts including payroll, accruals, prepayment;

4. Internal Control & Regulations.  Ensure that all relevant procedures are maintained in relation  to a) Procurement process, b) Financial procedures & approvals, c) Sanctions checks d) HMRC Tax - Payroll, Dispensation & VAT tax issues and e) Pensions are adhered to.

4.1. Finance manager shall prepare, plan and deliver training to all relevant staff members on IMC UK's financial,  approval  and allocation processes.

4.2. Maintain an exceptions register with incidences where the proper procedures have not been observed.

5. Banking & Cash Projections. To monitor and update the Finance Director on

5.1 IMC UK banking and sanctions compliance requirements are updated and adhered to;

5.2 IMC UK Cash requirements projections are updated on a monthly basis on the last day of the month;

5.3 intercompany settlements are reviewed and undertaken on a timely manner

5.4  Summary of bank charges by IMC UK bankers are monitored  on a regular basis;

6. FOREX.

6.1.  Work with finance team to ensure that funds in other currencies are transferred into IMC UK functional currency – USD on an urgent basis. 

6.2 liaise with IMC UK bankers to offer effective solutions for transfers to sanctioned countries;

7. Payroll. 

7.1 Staff Cost projections.  Proactively work with HR, to provide input on cost implications for new hires; and update IMC UK’s financial projections systems with cost projections on all changes including  salary changes, increment implementation, benefits and deductions, vacation leaves pay, off-boarding of employees, and pension management.

7.2.  Posting monthly payroll costs to the ledgers.

7.3. Regular monthly payroll reconciliation with differences shared with SFD.

8. Pensions.  –

8.1 Effectively manage IMC UK Pensions Plan contributions in collaboration with HR. 

8.2 Ensure  appropriate and timely pensions contributions are made to pension provider. 

9. Public Donations – with collaboration with the Fundraising team, ensure accurate classifications and coding of restricted & unrestricted funds received;  For new appeals request for finance codes from IMC Finance team.

Financial Reporting

10. Monthly SMT report.  Produce by set date with analysis on income projections, expenditure projections, corporate cost breakdown, donor payments receivables, donor disallowed costs, intercompany balances and variance analysis and clarifications from relevant teams.  The following reports are reviewed to prepare the monthly reports:

• Summary pipeline report

• Shortfall Reports

• DR GR Reports

• Summary of cash inflow in IMC UK bank accounts fortnightly;

• Intercompany balance

• Services fees

11. Quarterly Management Accounts.  Produce within set timeline for board distribution following FD review. The Quarterly Management Account should be accompanied with the following details:

11.1. Valid variance analysis with input from operations and International Finance team

11.2. Detailed breakdown of unrestricted funds received and sources and updated unrestricted income projection;

11.3. Summary of key events affecting the figures reported;

12. Assets –

12.1 Regular update of IMC UK Asset list and annual update to IMC UK asset list with obsolete items;

12.2 VfM is achieved through competitive bidding process

Statutory Audit

13. Provide active support and planning in annual statutory audit undertaken on the company accounts, including:

13.1 assist with drafting of the financial statements for audit;

13.2 analysing and reconciling the underlying reports for the audit preparations;

13.3 Create audit file with back-up transaction details;

1. 13.4 Liaise with other corporate offices to provide inputs;

Perform other duties and responsibilities as assigned by manager. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.

MINIMUM QUALIFICATIONS

• A recognized Accountancy qualification and/or related degree including a detailed technical knowledge of UK Financial legislation.

• Experience managing all aspects of financial statements from month end close to preparing financial statements / annual accounts and presentations for boards in a corporate headquarters environment

• Experience of working in the non-governmental sector at HQ level a plus Proven ability to lead, manage, motivate and develop a team; 

• Experience of working in a similar multi- HQ set-up an advantage.

• Ability to actively influence day to day decisions, shaping strategy and the direction of the business

• Ability to demonstrate initiative, be proactive and offer a solution-oriented approach

• Self-motivated, positive attitude, flexible and adaptable to the needs of team and organisations

• Proven track record of change management and influencing the organization

• Ability and willingness to undertake routine administrative tasks

• Ability to develop effective working relationships at all levels internally and externally

• Excellent attention to detail and ability to meet deadlines using multiple accounting software platforms

• Strong analytical skills and a commercial outlook

• Ability to prioritise work, meet deadlines and work calmly under pressure

• Accounting for payroll and pensions experience

• Ability to travel on business trip if required

Are you looking for a rewarding challenge?

Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Southwark, so a car driver is preferred.

In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.

There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.

You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.

This is a part-time role, ideally working Tuesday, Wednesday, and Thursday (including occasional early evenings). The role is 9 months fixed-term with a potential 3 month extension.

Make a difference now and for the future.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Head of Sector Development

Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025

Job Reference: HSD02 (Please quote this on any correspondence)

Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management

 

The role

We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.

What you’ll be responsible for:

As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.

You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.

 

What we’re looking for

You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.

As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.

 

Why join us?

We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.

If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.

About CILIP

CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.

Our purpose is to unite, support and empower information professionals across all sectors.

 

What we do:

• Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
• Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
• Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
• Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
• Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
• Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.

Benefits of working for CILIP:

• Work alongside passionate, mission-driven professionals.
• Enjoy a flexible, supportive, and inclusive working environment.
• Generous pension and death-in-service entitlement.
• 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
• Perkbox employee discounts.
• Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
• Employee Assistance Programme.

How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.

For full details, please refer to the attached role description and person specification (on our website).

To express your interest or arrange a confidential conversation, please contact our HR department,

Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.

Interviews: Will be held week commencing 25th August 2025

Positive change. Inquisitive minds. Invaluable contribution.

Digital Asset Manager

£48,000 - £53,000 plus

Reports to: Senior Operations Manager

Directorate: Marketing, Fundraising & Engagement, Creative Operations

Contract: 18 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 23 July 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Creative Operations team as a Digital Asset Manager on an 18 month Fixed Term Contract.

Are you ready to make a difference?

We are looking for a creative content and technology focused individual that will lead on the operational management and strategic optimisation of CRUK's digital asset management (DAM)/content repository system.

You will play a pivotal role in seeking opportunities to drive asset management efficiencies, collaborating closely with Creative Operations, Content Excellence and Technology teams to improve the value of CRUK's DAM system and its related technology and process dependencies. This is an exciting period of digital transformation within Cancer Research UK so the priority focus will be the implementation of new functionality in the DAM as well as optimising asset and system foundations to enable technology and processes to scale and deliver the right content in the best ways for our audiences.

What will I be doing?

• Own the operational management and administration of CRUK's organisational-wide digital asset management (DAM) system

• Be the central point of contact for teams around digital asset related enquiries

• Upload, audit and archive digital assets in the DAM system

• Lead and develop asset governance, compliance guidance and related cross-functional digital asset processes

• Collaborate with the Taxonomy Manager to align and optimise taxonomy structures across various technology platforms and ensure best practice taxonomy and tagging guidelines are followed when uploading assets

• Play a strategic role in scoping, driving and implementing the right tooling and ongoing wider processes around digital asset management

• Drive the implementation and ongoing development of the DAM system's transformation and integration with key owned channels

What are you looking for?

• Significant experience of organising and managing brand and digital creative assets (e.g. photography, video, logos, infographics), using a digital asset management (DAM) software system or similar type of creative/content library

• In-depth knowledge of asset tagging, categorisation and taxonomy principles and best practices around asset management, governance and reporting

• Sound expertise in asset licensing and managing compliance and asset usage rights and permissions, spanning photography, video, audio and brand

• Strong technology skills and experience of owning the administration, configuration and optimisation of tools and systems within a creative and content environment

• Solid awareness of different creative artwork formats across print and digital and how these fit into/work within digital asset and technology ecosystems

• Experience of shaping and delivering tooling and process optimisations in complex and large business environments

• Experience of supporting business operations, transformations and process improvement

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Goodman Masson are partnered with The Royal Parks to recruit for their new permanent Finance Manager to lead their Financial Transactions team. 

The Royal Parks (TRP) is a charity that manages over 5,000 acres of diverse parkland, including rare habitats, historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

They also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Their eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

As the Finance Manager, you will lead and develop a team of four, covering Accounts Payable, Accounts Receivable, Credit Control, and Finance Administration. You’ll play a pivotal role in ensuring the accuracy, efficiency, and integrity of financial operations while fostering a collaborative and high-achieving team culture. This is an exciting opportunity for a finance professional with a passion for leading high-performing teams and driving continuous improvement.

Day to day responsibilities include:

• Providing key input into the month-end close, ensuring activities are completed on time and accurately.
• Ensuring all supplier invoices are accurately posted and paid in line with internal service level agreements and supplier terms.
• Overseeing sales invoicing and income processing, ensuring correct coding and timely recognition of income.
• Overseeing daily bank postings and monthly reconciliations across multiple bank accounts

Essentials

• Fully Qualified/Part Qualified/Qualified by experience
• Experience of working within a finance function of a medium to large sized organisation 
• Experience of leading, motivating and developing a complex and high-volume transactional processing team
• Excellent time management and organisational skills
• High level of accuracy and attention to detail

Salary is £50,000 - £57,000 depending on experience + Excellent Benefits including:

• 26 days' annual leave plus public holidays, increasing to 29 days after 3 year's service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan

Applications are being reviewed as and when they are received therefore please apply ASAP to ensure your details are considered. 

Thirty Percy is a dynamic and innovative foundation founded in 2018, that continues to reflect on its role in society. Thirty Percy will close in 2030. Staying true to our commitment to use all our resources boldly within a set timeframe, while working alongside partners to model new ways of governing wealth and challenging the systems that concentrate it. In our final years, we aim to support visionary work, share what we've learned, and help plant seeds for a future beyond philanthropy where resources continue to flow to the places where it’s most needed.

• Job title: Management Accountant & Systems Designer – (1-year fixed term)

• Hours: 4 or 5 days a week is offered

• Salary: £45,000pa - £50,000pa

• Hybrid Working: 1 day a week is required at their office based in Central London

You will work with the Finance Director to ensure that robust yet enabling financial systems and processes are in place to provide the team with insightful and accurate information needed to fulfil the foundation’s charitable purpose, helping to explore the possibilities for distributing money for the benefit of people, society and planet.

Role Responsibilities

Finance and Audit Support

● Support year-end audit, including providing information and answering queries

● Assist with annual budgeting and reforecasting

● Prepare monthly management accounts and budget packs

● Provide financial information to the Board as needed

Financial Operations

● Liaise with outsourced payment and payroll teams

● Oversee cash flow and company credit card balances

● Review and instruct grant, invoice and payroll payments

● Manage team expenses and credit card processes via Expensify

● Administer payments through Open Collective

Systems and Reconciliation

● Reconcile Salesforce (grant management) with Xero monthly

● Monitor Salesforce for payment schedules and documentation compliance

Support and Communication

● Respond to financial queries from the team and Board Offer ad-hoc financial guidance to grantees and changemakers

● Qualified accountant (ACA / ACCA / CIMA or equivalent) with 3+ years’ post-qualification experience, ideally within a small finance team

Skills Knowledge and Experience

● Strong grasp of financial operations, including payroll, treasury management, and preparation of management accounts

● Proficient in Excel and Xero; experience with Salesforce, Slack, Google Workspace, and Notion is a bonus

● Experience in project management and coordination

● Able to communicate financial information clearly to non-finance colleagues and spot gaps or emerging needs proactively

● Familiarity with accounting rules for charities, CICs, and sole traders (desirable)

The Helpline Team Manager is a key leadership position within our helpline team, responsible for managing and supervising a team of Helpline Advisors. This role plays a critical role in the daily operations of the Helpline, ensuring the delivery of high-quality support services to our service users affected by gender-based violence and abuse. The Helpline Team Manager will work closely with the Head of Helplines and other key stakeholders to develop, enhance, and grow the Helpline service.
 
We’re looking for someone with a trauma-informed approach to supporting survivors. You’ll need to have good resilience and self-care, and a strong understanding of the needs of LGBT victims and survivors.
 
There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.
 
For more information on this role please download the attached job description.
 
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings and out of hours safeguarding cover)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Line manages: Helpline staff
Reports to: Head of Helpline
Salary: £34,534.57 pro rata - not including London Weighting (38,746.08 pro rata - including London Weighting)
 
Closing Date
 
Applications should be submitted by 10am on Tuesday 12th August 2025.
Interviews will be held on Tuesday 26th and Wednesday 27th August 2025.
 
REF-222813

Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.

Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.

About Cosmic

Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.

The Role

This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.

NHS Engagement & Relationship Management

▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.

▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.

▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.

▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.

▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.

▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.

Engagement Campaigns

▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.

▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.

Post Discharge Support Project

▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.

▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.

▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.

▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.

▪ Work with our supporters and past patients and families in the development of projects and services.

▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.

Monitoring, Evaluation & Reporting

▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.

▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.

▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.

Who We’re Looking For

We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.

You’ll bring:

• Strong project management skills, with experience of engaging with stakeholders and reporting on services.

• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.

• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.

• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.

• Excellent communication skills and an authoritative, professional manner when representing the charity.

• A collaborative approach to teamwork, including chairing meetings and motivating others.

• The ability to make sound decisions under pressure and communicate them clearly and constructively.

• An understanding of paediatric or neonatal care environments is desirable but not essential.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.

• 27 days holiday plus Bank Holidays

• £200 professional development budget annually

• Hybrid working opportunities

• Employee Assistance Programme

• Flexible hours. Core office hours 10am – 4pm

To be considered for the Service Delivery Manager role, please ensure you answer the screening question in full.

We’re seeking a forward-thinking Creative Studio and Production Transformation Manager to join our team.

This role is pivotal in enhancing our creative production processes working with the Director of Brand & Acquisition, Head of Creative Services, and our Studio Production Lead (working on BAU) to drive improvement and transformation of our creative production process and delivery. 

The role will encompass three key areas: Process, People, and Tools.

Process: This involves the management of the studio, ensuring that all operations are streamlined and efficient. It includes developing and implementing processes that enhance productivity and maintain high standards of quality.

People: This focuses on how we resource, structure, and develop the talent needed for the next 3-5 years. It includes identifying the skills and competencies required, creating a supportive and dynamic work environment, and fostering professional growth and development.

Tools: This pertains to how we enable the creative services team to work efficiently and effectively in a high-volume, fast-paced, and high-tech environment. It involves selecting and implementing the right tools and technologies that support creativity and innovation. Additionally, it includes testing with AI capabilities and exploring new channels to market driven by media consumption trends.

Working arrangements

Fixed Term contract until 31 March 2026. Starting as soon as possible.

This is a hybrid role, where your work will be split between your home and 1-2 days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you 

As our ideal candidate, you bring experience in Creative Production Management, project management experience and a degree or qualification related to project management or relevant experience in traffic management for a multi-discipline creative team, whether in-house or agency.

With previous marketing experience and excellent organisational skills, you are flexible and adaptable, comfortable dealing with ambiguities, building different scenarios into a plan, and meeting deadlines.

Skilled at managing relationships with diverse stakeholders across a complex organisation, you possess excellent communication skills, a proactive and innovative mindset and a desire to challenge, be challenged, and problem solve.

It’s also vital that you also have a growth mindset. AI is relatively new but exploding! We’re not expecting someone with lot s of AI experience, but AI is going to transform in-house creative production and delivery capability. So, we need someone who is open to learning and will help us on this journey.