Operation manager jobs in islington, greater london

Head of Continuous Improvement

Salary: up to £65,000 (dependant on experience)

Location: Remote with regular face to face meetings in London and Downton

We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.

If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.

Please see below for more information on what just might be your future role.

About the Role

Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.

You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.

This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.

About You

You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.

We are looking for someone with:

• Experience designing and implementing quality assurance or continuous improvement frameworks.
• Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
• Proven leadership skills with the ability to influence and inspire cross-functional teams.
• Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
• Experience working with CRM systems or operational data environments in a service delivery context.

You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.

About the Team

Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.

You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.

The detail:

• Hours: 35 hours per week
• Contract: Permanent
• Closing Date: 23rd November 2025

First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.

Please note: We may close this vacancy early should the right candidates present themselves —early applications are encouraged.

Battersea is entering an exciting phase of innovation and transformation as we embark on our new five-year strategy. With increased investment in income generation from 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.

This is a new role working across Battersea’s Philanthropy, Partnerships and Commercial (PP&C) fundraising team, to help drive income growth and maintain strong funder relationships.

The primary focus of your work will be prospect identification and qualification for an upcoming capital campaign. This will include new major donor prospects and charitable Trusts that support capital projects.
You will also be responsible for undertaking due diligence on individuals, corporations and trusts that are supporting Battersea in order to inform our colleagues about potential financial and reputational risks, empowering them to make informed decisions about our partnerships.
You will be an integral part of the capital campaign, managing the prospect pipelines, tracking prospects as they move through the cultivation cycle and supporting the fundraisers with their cultivation. You will also write and contribute to event biographies for our Special Event program during particularly busy periods.
You will ensure that all research output is compliant with GDPR and will share data protection expertise with other team members.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 28th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Week commencing 8th December 2025

For full details on the role, please download the recruitment pack.

To apply for the role, click on the "Apply" button below

Join us to help shaping Samaritans to be fit for the future.

We’re looking for a passionate leader to join our team to drive the development and implementation of our strategic workforce plan and organisational design across our staff and volunteer teams.

Contract

• £50,000-£55,000 per annum plus benefits
• Full time (35hrs per week) 
• Fixed Term Contract (24 months)
• Hybrid working with link to Ewell office  
• We are passionate about flexible working, talk to us about your preferences 

What you’ll do 

• Develop and lead a comprehensive workforce plan for staff and volunteers.
• Align workforce planning with organisational strategy to reduce skills gaps and improve efficiency.
• Collaborate with senior leaders and cross-functional teams to integrate strategic and operational plans.
• Bring external insights and trends to inform future-focused workforce decisions.
• Use data and analytics to support scenario modelling and strategic decision-making.

What you’ll bring

• CIPD Level 7 or equivalent experience.
• Proven experience in strategic workforce planning and organisational design in complex settings.
• Background in the charity or not-for-profit sector.
• Strong relationship-building, consulting, and facilitation skills.
• Solid understanding of UK employment law.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: Friday 21 November

Interviews: w/c 1 December

*Please note, internally, this role is titled Campaign Lead*

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission. 

This is a new role working within Battersea’s Income Generation department to develop and deliver the campaign plan for a £4-6million pound capital fundraising appeal.
One of the key pillars of Battersea’s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. This fundraising campaign will help to achieve that aim.

You will work with teams across Battersea to develop a comprehensive plan for the campaign and co-ordinate the work of multiple specialist teams to deliver the campaign on a day-to-day basis. You will also be responsible for developing a clear governance structure for the campaign, and ensuring all stakeholders are kept informed of progress. You will also oversee and track progress of a series of internal process improvements that support the running of the campaign.

Please note, this is not a direct fundraising position, but will support our fundraising teams in delivering ambitious financial targets for the appeal.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 23rd November 2025
Interview date(s): To Be Confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

For full details on the role, please download the recruitment pack.

Join MSI UK as a HR Business Partner – Central to Our Mission and Future 

Are you ready to make a real impact through strategic HR leadership? As a HR Business Partner at MSI UK, you’ll play a key role in driving business success, enhancing the colleague experience, and shaping the future of our organisation.

Contract Type: Permanent, Hybrid
Hours: 35 hours per week, Monday to Friday
Salary: £42,213.23 – £51,078.01 (dependent on location and experience)

What You'll Do 

As a trusted HR Business Partner to our leadership teams, you’ll deliver expert HR support across your designated locations. You’ll lead on:

• Strategic HR delivery aligned with organisational goals and values
• Employee relations – providing a first-class service that reflects our values and ensures compliance with UK legislation
• Policy and programme development – shaping initiatives that support our people and culture
• HR service excellence – contributing to a high-performing, collaborative HR team

You’ll be a visible, proactive presence across the organisation, supporting managers and colleagues to navigate challenges and drive positive outcomes.

About You 

You’ll bring a strong foundation in HR, ideally CIPD Level 7 qualified, and a passion for people-focused leadership. Key strengths include:

✔️ HR Expertise & Employment Law – confident in applying legislation and best practice
✔️ Employee Relations – experienced in managing complex ER cases with empathy and professionalism
✔️ Communication & Tech Savvy – articulate, approachable, and proficient in HR systems
✔️ Autonomy & Integrity – self-directed, discreet, and trusted to handle sensitive matters

Why Join Us? 

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Ready to make a difference?
Apply now and help us shape the future of HR at MSI UK.

Are you a senior international fundraiser who is looking for a new challenge?
We’re looking for an interim Head of International High Value Fundraising, who will take the lead on high value fundraising for our international work, ensuring our work can impact dogs and their owners across the world.

What does this role do?
As Head of International High Value Fundraising, you'll:

• lead the International High Value Fundraising team, providing direction and day-to-day leadership to inspire and support the team in cultivating transformational giving. Motivate and empower colleagues to unlock major opportunities in the United States and strengthen our approach in other regions.
• partner with other fundraising teams across Dogs Trust and our international partners, World Veterinary Service and Mission Rabies, to enhance and align global philanthropy strategies. Identify and pilot innovative approaches to generating significant new income and building long-term, sustainable partnerships.
• personally manage a portfolio of high- and ultra-high-net-worth individuals, foundations, and major donors, leading on all aspects of relationship management, from prospect identification and tailored proposal development to bespoke stewardship and long-term engagement that secures six-, seven-, and eight-figure gifts,
• represent Dogs Trust internationally, strengthening our global profile and cultivating relationships that increase awareness of, and secure substantial philanthropic support for, our international programmes.

This role is being offered as a fixed term, family leave cover role until January 2027. Interviews for this role are provisionally scheduled for Friday 21st November 2025, however, we may invite suitable candidates to interview for the role sooner. Interviews will take place on Teams.

Could this be you?
To be successful in this role, you’ll be a dynamic, innovative senior fundraiser, with a breadth of experience across different fundraising modalities in the international context, ideally with some experience of setting up a new function. You’ll have excellent communication and partnership management skills, with the ability to build strong relationships with varied internal and external stakeholders. This is a growing, changing role with lots of moving parts, so we’re looking for a someone who is flexible and adaptable, who proactively identifies challenges and opportunities. We’d love to hear from candidates who hit the ground running, and enjoy taking the lead on a new, exciting area of work. Above all, you’ll need a commitment to the work we do, and understand the importance of this work internationally.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Senior Philanthropy Manager

Grade and Salary: £53,947 - £63,350 per annum, including London Weighting Allowance
Department: Philanthropy & Alumni Engagement Exec
Job ID: 128285

About Us

Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.  Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

More on King’s College London

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas: 

• Educating the next generation of change-makers
• Challenging ideas and driving change through research
• Giving back to society through meaningful service
• Working with our local communities in London
• Fostering global citizens with an international perspective

About the role

We are looking for an exceptional individual fundraiser to join the Philanthropy team at King’s College London, leading on fundraising for The Dickson Poon School of Law.

This role will be responsible for managing a portfolio of major gift prospects, securing and stewarding significant philanthropic gifts at the £50k to £5 million gift level, supporting senior stakeholders with their fundraising efforts, and championing the work and priorities of King’s and the Dickson Poon School of Law.

The team will play a crucial role in the delivery of the University’s ambition to significantly scale philanthropic income for faculties, as we prepare to launch our next major fundraising campaign in 2027 and mark the university’s bicentenary in 2029.

We will build on our already successful fundraising to achieve ambitious new goals for philanthropy – creating strong partnerships across campus and with donors, to realise shared priorities and deliver strategic impact.

The successful candidate will work collaboratively with academic and professional service colleagues across King’s to secure significant philanthropic income to support student outcomes and drive world-leading teaching and research.

We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

The Dickson Poon School of Law, King’s College London is one of the oldest law schools in England. The School’s research and teaching address some of the most pressing questions of our time relating to equality and human rights, the legal implications of climate change, globalisation, international relations, trade, competition and global finance, to name but a few. Members of The Dickson Poon School of Law advise governments, serve on commissions and public bodies and are seconded to national and international organisations, helping to shape policy and practice nationally and internationally.

This is a full time post (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. A proven track-record of cultivating, securing, and stewarding five-, six-, and seven-figure gifts
2. Experience of qualifying and cultivating new philanthropic relationships
3. Ability to develop and maintain key relationships with senior internal stakeholders
4. Proven interpersonal and communication skills (written and verbal)
5. Ability to plan strategically and implement those plans
6. The ability to negotiate throughout a large, complex environment with multi-dimensional points of view
7. Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives and income
8. An understanding of the philanthropic landscape and what would motivate a prospect to give to King’s

Desirable criteria

1. Major gifts fundraising experience in law 

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Closing Date: 19th November 2025

This role will have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.

First stage interviews are due to be held on Monday 1st December. Core Values interviews are due to be held w/c 8th December.

Professional Conduct Officer
£32,000 pa pro rata plus excellent benefits
Part-time, 14 hours per week
Hybrid working with occasional travel to London office

Are you an experienced legal or regulatory professional seeking a flexible, part-time role where you can directly impact public protection?

The British Acupuncture Council (BAcC) is the leading, and only Professional Standards Authority (PSA) accredited, professional body for traditional acupuncturists in the UK, representing a register of over 2,300 practitioners. We are recruiting a Professional Conduct Officer to play a vital, hands-on role in upholding the highest standards of professional conduct.

This is a unique opportunity to use your expertise to shape the future of self-regulation in a respected complementary healthcare field.

The role

Reporting to the Professional Conduct Manager, you will be crucial to the operation of the BAcC's disciplinary and professional health procedures. Your key responsibilities will include:

• Case Management & Panels: Assisting in the effective operation and management of Professional Conduct Panels (Investigating Panel, PCCP, Health Committee).
• Legal Liaison: Instructing and liaising with BAcC counsel and solicitors on complex disciplinary and fitness-to-practice matters.
• Policy & Codes: Drafting, researching, and updating the BAcC’s Professional Codes and Guidance Notes, ensuring they align with new legislation and best practices.
• Advising: Providing expert advice and support to the Professional Conduct Manager, Governing Board, and panels on regulatory matters and risk management.
• Public Protection: Handling and managing a varied caseload of complaints and concerns from patients and the public relating to issues such as boundary breaches, safe practice, and clinical competence.

About you (essential requirements)

We are looking for a candidate who is driven, analytical, and highly organised. You must be able to work autonomously and bring significant expertise in the following:

• Post-graduate Legal Qualification OR Extensive professional experience within a UK professional regulation environment (e.g., fitness to practice, professional conduct, ethics).
• Proven experience in advising or working directly with Panels/Committees in disciplinary or statutory proceedings.
• Strong understanding of legal principles, excellent analytical skills, and the ability to write clearly in plain English for guidance documents and reports.

Please see the attached Candidate Pack for the full job description

Closing date: 5pm on Wednesday 12 November 2025
Interviews will be held on Wednesday 26 November 2025 (online).

Purpose of the post

The Business Administrator will play a key role in ensuring the smooth day-to-day running of AHS. This position focuses on the practical delivery and coordination of operations including implementing processes, maintaining systems, and supporting teams to work efficiently to deliver a longitudinal study. Acting as a central point for administration, the postholder will help keep our operations organised, identify and escalate issues as they arise, and ensure that processes and activities run seamlessly across our remote organisation.

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Main responsibilities

 Operational Delivery and Implementation

· Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study

· Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently

· Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Manager

Administration and Systems Management

· Maintain and update shared digital platforms, databases and documents to ensure accuracy and compliance

· Manage administrative functions such as task tracking in a fully virtual environment

· Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents

· Manage AHS central inbox(es) and escalate matters to the Business Manager as appropriate

Team Coordination and Support

· Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required

· Provide key administrative support during meetings, including business and study meeting minutes as required

People and HR Administration

· Support HR processes including onboarding, training coordination, and maintaining staff and contractor records

Knowledge, skills and experience Essential criteria

· Experience of working in a health and/or data research environment

· Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role

· Proficient in Microsoft Office suite of software

· Able to manage information electronically through databases and spreadsheets

· Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines

· Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions

· Understanding and experience of using project management tools and techniques

Desirable criteria

· Experience of working in an organisation in its infancy or a start-up

Dimensions

· This is expected to be a full-time post

· AHS is a national organisation, and our activities take place across the UK

· Flexible working will be required across several geographical locations in the UK

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is EoD Sunday 16 November.

 Interviews are currently expected to be held during the week commencing 08 December 2025.

 Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

We’re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You’ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery.

Location: London (multi-site)
Contract: Permanent, Full-time
Salary: £35,000 per annum + benefits

Key Responsibilities

• Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.).
• Manage contractors and monitor maintenance performance.
• Maintain accurate compliance records and performance reports.
• Support budget management and contract administration.
• Conduct site inspections and ensure adherence to H&S standards.

About You

• Qualified or experienced in property maintenance or compliance management.
• Confident managing contractors and liaising with stakeholders.
• Strong organisational and IT skills.
• Experience in housing, facilities, or asset management is desirable.

If this sounds like you and you’re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch!

For more information, please submit your CV to

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £37,800 - £38,500 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish and PCN contracts.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Oversee the recruitment and management of client facing staff.
• Be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT. 
• Maintain and enhance service delivery standards and effectiveness.
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 5pm on 26th November 2025. 
Interviews to be held on 2nd December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Administration and Events Officer

Salary: £29,564 per annum (pro rata)
Contract: Part-time (0.8 FTE), six-month fixed-term (with the possibility of extension)
Hours: 30 hours per week, worked over four days (to be agreed)
Location: Home-based (fully remote) with occasional UK travel required
Driving licence and access to a vehicle required

The 15 UK National Parks are among Britain’s most cherished landscapes — places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises.

Prospectus is proud to be supporting our client in the search for an Administration and Events Officer to provide vital operational and events support to their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family’s impact, resources, and influence.

As Administration and Events Officer, you will play a key role in supporting our client's operations and event delivery across the UK’s National Parks. You’ll help keep systems running smoothly, coordinate meetings and events, and provide administrative support to the wider team and the Management Board.

About the role
In this role, you will:

• Provide operational and administrative support to the Head of Operations, Management Board, and wider team.
• Manage CRM data, process invoices and expenses, and coordinate travel and meeting logistics.
• Support the planning and delivery of events — from venue research and supplier liaison to guestlist management and on-the-day coordination.
• Assist with Board administration, diary management, note-taking, and general operational communications.
• Contribute to smooth team operations by maintaining accuracy, efficiency, and excellent communication.

About you
You will be a self-starter with exceptional organisational and communication skills, experienced in supporting busy teams and coordinating events. You’ll be confident using Microsoft 365 and CRM systems, have strong attention to detail, and be comfortable working with sensitive information.

You’ll enjoy helping colleagues stay organised and effective, thrive in a remote working environment, and have a collaborative, flexible approach to your work. A full UK driving licence and access to a vehicle are required for occasional travel across the UK.

Why join NPP?
You’ll be joining a small, supportive, and ambitious team dedicated to growing the impact of the UK’s National Parks. The organisation offers:

• 25 days’ annual leave plus 8 public holidays (pro rata)
• Flexible working and wellbeing support
• Company pension scheme
• Learning and development opportunities

As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we’ll provide the full job description and arrange an introductory conversation.

About the opportunity
This role plays a key part in supporting the wider Action Tutoring team with HR and Safeguarding matters and sits within the Finance, HR and Operations Department, reporting to the Head of People and Culture.

Closing date: Sunday, 23rd November 2025
Interviews: Thursday, 4th December 2025
Start date: Ideally as soon as possible
Place of work: This role is within the Action Tutoring Operations team. We operate a hybrid working model where staff based in London will be required to work from our London office for a mandatory minimum of one day per week. We are open to considering candidates who wish to work remotely from elsewhere in England. Our London office is located at: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. 

Contract and hours: Fixed term contract until 21st August 2026. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

Safer recruitment for staff and volunteer tutors

• Responsible for ensuring staff and volunteer tutor safer recruitment records and related checks are up date and complete.
• Collecting references and ensuring they meet our standard requirements. 
• Conducting ID calls for volunteer tutor DBS checks.
• Processing DBS checks and DBS update service checks.

Safeguarding

• Undertaking an initial triage of safeguarding concerns and incidents raised by members of the team and referring to senior staff as necessary. 
• Maintaining and overseeing the tutor safeguarding refresher training using a dashboard
• Compiling safeguarding data into termly reports for the team and board.

HR

• Supporting the Head of People and Culture with recruitment processes. This will include preparing paperwork relating to the selection process and offers of employment and following up with applicants and the hiring manager to ensure both sides have a quality hiring experience.

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.

Person specification 

Qualifications criteria: 

• Experience in safer recruitment practice and working within relevant procedures and guidelines.
• Experience in HR administration.
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 
 

• Excellent verbal and written communication skills.
• Strong IT skills (ideally knowledge of G-suite).
• Ability to work with and communicate effectively with people from all backgrounds and cultures.
• Able to manage a busy and varied workload, highly-organised and able to work well under pressure and to manage competing deadlines.
• Able to take initiative and work independently.
• Strong attention to detail.
• Trustworthy, with strong integrity.
• Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment.
• Committed to equality, diversity and inclusion.
• Committed to promoting and safeguarding the welfare of children.

Head of Programmes is a key role with significant scope to grow as the charity evolves. You’ll lead on the day-to-day delivery of our programmes, including our largest single programme, Maths Circles: a small-group-based maths enrichment programme engaging talented young mathematicians nationwide. You will coordinate a large community of volunteers as well as our in-house team of part-time and freelance staff to deliver an excellent experience for students, parents, tutors and partners.

You will need to be genuinely enthusiastic about using our CRM and Google Sheets to track progress and excited about martialling the charity’s data to communicate clearly with colleagues, partners and trustees. You will take ownership of programme reporting and KPIs, using insights to identify and implement delivery improvements and demonstrate impact.

You will communicate regularly with our diverse community – including speaking directly to young people and parents to resolve issues, recruiting and training education professionals and meeting with partners to organise and manage projects. Beyond programme delivery, you’ll play a crucial part in fundraising, communications, recruitment and planning and will occasionally deputise for the Foundation Director in representing the charity externally.

Key Responsibilities

• Lead the design, delivery and continuous improvement of programme operations
• Drive impact by setting, monitoring and reporting on KPIs (e.g. attendance, retention, satisfaction) whilst sharing insights with partners and funders
• Coordinate and support a team of part-time staff, freelancers and delivery contractors
• Lead communications with parents, students, tutors and external partners
• Act as Deputy Designated Safeguarding Lead (training provided)
• Support fundraising, charity development and strategic planning
• Support recruitment and onboarding of staff, volunteers and collaborators
• Contribute to newsletters, social media, and other communications content 

You should apply if:

• You’re motivated to make a difference in the education sector
• You’re excited to work flexibly as a senior member of a small, growing team
• You’re a “builder” with the energy and impetus to make things happen

Essential criteria:

• Genuine enthusiasm using spreadsheets and other tools to track and demonstrate progress
• Excellent written and verbal communication skills with diverse audiences (young people, schools, partners, funders, etc.)
• Experience in education, youth work or the charity sector
• Experience building and managing projects independently
• Belief in the power of education to transform lives
• Right to live and work in the UK

Desirable criteria:

• Knowledge of safeguarding practice
• Experience in programme monitoring and evaluation
• Experience in fundraising or business development

Safeguarding

Tutorfair Foundation is committed to safeguarding and promoting the welfare of its staff, volunteers and the young people we support. All staff are expected to share this commitment. The successful candidate will be required to provide two satisfactory references and complete an Enhanced DBS check.