Operation manager jobs in Islington, greater london

Contract: Permanent contract

Salary: £40,517-£47,377

Closing Date: 14th April 2026

Interviews will be held w/c: 20th April 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Manager to join our Fundraising Strategy & Operations Team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

The Fundraising Strategy & Operations Team deliver the Fundraising strategy and provide high quality operations to support the Fundraising Directorate.  The team has a variety of different functions including Supporter Care, Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications as well as general administration. This role will be managing the Supporter Care team of three people.

About you

• Minimum of 3 years’ experience of working in a busy supporter care environment, working to tight deadlines
• Experience of writing donor correspondence and creating data capture guidance
• Proven experience of supporter care campaign management including creating clear processes and flow charts and managing, negotiating and liaising with suppliers.
• Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
• Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
• Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard

What you’ll be doing

• • Overseeing the Supporter Care team, leading and managing the vision of the team and ensuring that outstanding levels of service are provided to our supporters.
  • Third party supplier management- point of contact for third party suppliers, advising on process from the Supporter Care prospective.
  • Budget Management - managing the annual Supporter Care budget
  • Contact Centre and Zendesk Management - providing proactive and responsive support to Fundraising teams to enhance fundraising efforts

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as Supporter Care Manager click ‘Apply’ now!

Are you passionate about global women’s rights and would love to contribute to the cause? Are you organised, efficient and enjoy supporting colleagues in the smooth running of an organisation?

This is an exciting time to join The Circle as we take the organisation to the next level and the Team Co-ordinator will play a pivotal role ensuring smooth daily functioning by managing administration, CRM, IT, and HR support. This role is key in facilitating team collaboration, supporting onboarding, managing office systems, and handling financial tasks like invoices, working collaboratively to boost team efficiency.

We are open to different levels of experience – whether you are a seasoned hand in operations and team support or at the early stage of your career. The successful candidate will bring high levels of organisation, elbow grease, passion and commitment.

Job Description

• Administration & Systems Management

Managing supplies, equipment, and maintaining filing systems, records, and CRM database. Engage with and support running The Circle’s current operational systems, including Beacon CRM, Quickbooks, 1Password, Breathe HR, Microsoft 365 (including Microsoft Teams & SharePoint), FreshPay, Stripe, PayPal, Mailchimp, Wordpress, etc. Continue to develop and update systems.

• HR & Volunteer Support

Assisting with staff onboarding/offboarding, managing recruitment; Lead on health & safety, including having staff undertake regular risk assessments for home working and electronic device safety; ·

• Finance Support

Processing invoices, expenses, donations, and assisting with budget tracking. Management of monthly reconciliation with QuickBooks. Submission of Gift Aid claims and donation tracking using Beacon CRM

• Meeting, Event & Travel Support

Organizing team meetings, Board meetings, away days, overseas travel and coordinating event logistics.

• Communication & Compliance

Assisting with internal communication and ensuring Health & Safety, GDPR, and safeguarding compliance.

• CEO, Board and Governance Support

Support the Chief Executive and Board Secretary with quarterly Board meetings, sub-committee meetings; Manage policy renewal timelines, support on updating existing policy and drafting new policy where necessary, alongside the CEO & Board

Person Specification

Essential

• Excellent organisational skills and ability to juggle multiple priorities.
• Excellent communication skills, both written and verbal
• Some experience of finance systems, including supporting on reconciliation, budgets, and gift aid
• Good data management skills to support monitoring and evaluation work.
• Excellent Microsoft Office suite skills including Excel, SharePoint, and knowledge of other IT solutions to support effective operations.
• Proactivity: Strong "can-do" attitude, willing to take initiative and solve problems.
• Previous experience in administration, operations, or a, supportive, team-focused role

Desirable 

• Experience managing a CRM.
• Experience coordinating events, ideally both online and in person.
• A strong understanding of, and passion for, women's and girls' rights.
• Knowledge of specific systems used at The Circle: WordPress CMS systems, Mailchimp, QuickBooks, Beacon CRM, Breathe HR.
• Understanding of use of social media to engage with different audiences.
• Ability to represent The Circle to external audiences.
• Some experience of working with high profile names
• Experience supporting on policy writing
• Experience of providing basic HR support

Personal Characteristics

• Extremely organised and ability to work in a fast-paced environment
• Attention to detail.
• An entrepreneurial and enterprising approach to work.
• Efficient, reliable, flexible and collaborative working style.
• A self-starter with the ability to anticipate requirements and act to provide workable solutions with limited budget.
• Team player who enjoys working collaboratively and flexibly to achieve outcomes.
• Keen to add value to the organisation’s culture and ethos.
• Interest in global women’s rights.

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

The Role

SERT is re-organising our structure geographically into three Catchment Clusters in the South East (defined as South London, East and West). Having conducted a successful pilot in the East, we are now expanding this approach to the new South London and West Catchment Clusters.

The West Catchment Cluster (WCC) requires an individual with proven leadership experience who can lead this newly formed team and strategically maximise SERT’s impact in the predominantly Surrey-based catchments of the Loddon, Wey and Mole.

Key Duties and Responsibilities

• Help to establish and enhance a ‘one-team’ ethos across the CC, whilst also ensuring it is embedded within the wider organisation
• Lead WCC’s prioritisation on the key activities (both restoration and engagement) that we wish to undertake in our Surrey Catchments.
• Direct line management of two roles (this may increase in the future):

i)Working with the Natural Flood Management Lead to grow the opportunities of using nature to hold back water in the landscape 

ii) Managing the Catchment Manager to ensure our Catchment Partnerships are action-based.

• Identify and directly support new project funding opportunities from a range of sources to grow our impact.
• Ensure WCC is at the right tables where decisions affecting its rivers are being made and has an important and respected voice in those decisions.

What We Are Looking For

This role is an exciting challenge and will require you to build on the foundations of what has already been achieved within these catchments. You will need to maximise impact by working with our Specialist Teams to priorities SERT’s activities and strategically guide river restoration projects.  You will also work closely with our Working With Communities team (WWC) to improve engagement with the communities who live along these rivers. It is desirable if you have a good overview of river catchments, data monitoring and the role that nature-based solutions (such as Natural Flood Management) play in providing multiple benefits.

About You

Besides having a passion for rivers, we require an individual who can confidently develop and grow a new team, whilst seeking new opportunities for impact. You will be adept at business development and will be comfortable supporting strategic relationships with catchment partners, local government, water companies, local businesses and environmental NGOs. You will need a good overview of Health and Safety best practise, empowering our Restoring River Catchments (RRC) team to undertake effective project delivery and risk management in the field.

Interested? Apply now via our website.

Application process

• Closing date for applications: Tuesday 14th April 2026 at 11:59pm.
• Interviews: Monday 20th April - Friday 1st May 2026

Age UK has an exciting opportunity to join their fantastic team in Kentish Town, London!

We are recruiting for a Shop Manager to manage the day to day running of our Kentish Town shop.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

About Avicenna Foundation

Avicenna Foundation is a pioneering leadership development organisation dedicated to empowering the next generation of British Muslim leaders. Our vision is a society where the full potential of the British Muslim community is unlocked, enriching the UK’s social, cultural, and economic fabric and inspiring global progress.

We run the most comprehensive scholarship and leadership development programme for young British Muslims in the UK. Our approach combines academic support, mentorship, emotional and spiritual development, and real-world exposure to create ethical, confident, and visionary leaders. Grounded in our core values; Hikmah (Wisdom), Akhlaq (Ethical Character), Ithar (Altruism), Khidmah (Service), and Ihsan (Excellence) - we aim to deliver a lasting impact on communities and society as a whole.

Role Purpose

The Programme Manager will be the operational anchor of the Foundation, playing a key leadership role in ensuring that every part of the organisation functions effectively and aligns with our strategic direction. Reporting directly to the CEO, you will oversee day-to-day operations, implement systems that drive impact and sustainability, and manage key relationships that are vital to our success.

The Programme Manager will serve as the organisational engine of the Foundation - designing, optimising, and scaling the systems that power our mission. You will lead operational excellence across the organisation, architecting clear processes, building robust SOPs, and ensuring that our programmes and internal functions can scale sustainably as we grow.

This role is ideal for someone who thrives in a builder environment; combining strategic insight with operational rigour to turn vision into repeatable, high-performing systems.

You will help shape the future of Avicenna, ensuring that our flagship Scholarship Programme continues to deliver excellence while we expand our reach, deepen our impact, and uphold the integrity of our mission and values.

The Right Fit

This role is ideally suited for someone who combines sharp operational acumen with a bold sense of purpose and ambition. As a growing organisation in its early stages, Avicenna Foundation is fast-paced and evolving - an environment that will challenge and stretch you. We are looking for someone with commitment, drive, and resilience; someone who brings both the right attitude and aptitude to lead through complexity and uncertainty.

You must be comfortable taking initiative, building systems from the ground up, and working across multiple priorities. In return, this role offers a rare and exciting opportunity to catalyse your career, helping build a pioneering organisation from the inside out and leaving a lasting mark on a movement for change.

We are looking for someone who brings a builder’s mindset - energised by designing structure from scratch, refining operational workflows, and implementing scalable systems.

You will excel here if you are proactive, solutions-driven, motivated by continuous improvement, and confident leading teams through change. If you enjoy creating clarity, building SOPs, and establishing high-performing operational environments, you will thrive in this role.

Key Responsibilities

• Lead and manage all internal operations including programme delivery and organisational development in coordination with colleagues across HR, IT, and finance teams.
• Work closely with the CEO to implement the strategic vision and translate it into effective plans and operations, serving as a key spokesperson for the organisation when required.
• Support the delivery and growth of the Avicenna Scholarship Programme, ensuring excellence in participant experience, programme execution, and outcomes.
• Build and manage a high-performing team culture grounded in ethical leadership, compassion, and excellence.
• Lead on operational risk management, governance, and legal compliance.
• Monitor and report on impact, outcomes, and organisational health metrics.
• Develop relationships with partners, funders, mentors, and other stakeholders to strengthen the Foundation’s ecosystem.

Person Specification

Essential:

• Proven experience in a senior operational or general management role, preferably within the nonprofit, education, or youth development sectors.
• Deep personal alignment with the values and vision of Avicenna Foundation.
• High levels of drive, resilience, and self-motivation.
• Strong strategic, analytical, and operational leadership skills.
• Experience overseeing budgets, organisational development, and team management.
• Excellent project management and problem-solving abilities.
• Strong communication and interpersonal skills; able to build trust and motivate diverse stakeholders.
• Adaptability and initiative, especially in a start-up or fast-growth context.

Desirable:

• Experience with leadership development or educational programmes.
• Familiarity with Zakat principles, British Muslim community contexts, or Islamic leadership values.
• Understanding of programme impact evaluation and reporting.

We have an exciting opportunity for an experienced events professional to join the Living Wage Foundation team as an Events Manager. You will be responsible for developing, delivering, and supporting the team with innovative events to promote the Living Wage movement, support the existing employer network, increase public support for fair pay and encourage Living Wage accreditation.

You will be responsible for our annual Champion Awards ceremony and organising parliamentary events, roundtables and webinars for our network of employers and beyond, as well as providing strategic oversight of events at our annual Living Wage Week in November where we celebrate Living Wage Employers nationwide with multiple events.

The ideal candidate would be an energetic and organised events manager, with strong project management skills, the ability to communicate with senior stakeholders internally and externally and the skills to establish strong relationships. They would have experience running online and in-person events with clear objectives and connecting them to organisational strategy.

This post will be joining a Communications team that spans events, media, digital communications and research, with colleagues based across the UK with monthly in-person team meetings. They will be responsible for the line management of the Events Officer. They will report to the Senior Media & Communications Manager.

Person Specification

(D) Desirable, (E) Essential

Experience

· Experience managing in-person and online events (E)

· Experience communicating effectively with senior stakeholders (E)

· Experience using project management tools. (D)

· Experience using Microsoft 365 apps including Loop and Planner (D)

· Experience of line management (D)

Key skills and knowledge

· Knowledge of risk management protocols (E)

· Project management skills (E)

· Monitoring and evaluation skills, including analytical skills and ability to evaluate the impact of an event (E)

· Excellent attention to detail  (E)

· Ability to build strong relationships with colleagues and external stakeholders (E)

· Ability to communicate clearly and effectively with a wide variety of stakeholders  (E)

· Excellent planning, organisation, and prioritisation skills, including the ability to manage competing demands and deal with unforeseen issues  (E)

· Good IT skills, including experience using Microsoft 365 apps (D)

· Knowledge of marketing and communication best practice (D)

· Creative thinker and problem solver (E)

Personal qualities & values

· An interest and enthusiasm for planning strategically aligned events, and the mission of the Living Wage Foundation (E)

· Highly self-motivated with ability to work well independently as well as part of a team (E)

· A commitment for Diversity and Inclusion (E)

Head of Centre Operations

We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.

Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026

About the role

This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.

You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.

Key responsibilities include:

• Developing and delivering operational strategy aligned to organisational goals
• Leading and managing multi-site teams through direct reports
• Driving performance through data analysis, KPIs and continuous improvement
• Overseeing day to day operations to ensure consistency, quality and compliance
• Managing budgets, financial controls and identifying efficiencies
• Ensuring high standards of customer service and stakeholder engagement
• Leading on health and safety across all sites and ensuring full compliance
• Overseeing facilities, estates and maintenance planning
• Building partnerships with external organisations and stakeholders
• Supporting organisational development through coaching, training and leadership

You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.

About you

We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.

You will have:

• Significant experience in multi-site operational management
• Strong leadership skills with a focus on coaching and team development
• Experience driving performance, analysing data and improving systems
• Knowledge of health and safety management and compliance
• Excellent communication and stakeholder management skills
• Strong organisational skills with the ability to manage complex workloads
• Confidence using IT systems including Microsoft Office
• A full driving licence and willingness to travel regularly

Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.

About the organisation

The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.

Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager

Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.

Job Summary

To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.

To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model.

To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs.

Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021

Main Duties

1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.

2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.

3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion.

4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.

5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.

6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.

7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others’ roles and responsibilities.

8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.

9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.

10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021

11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.

12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.

13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.

14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training.

15. Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.

16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.

17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.

18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.

19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.

20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.

21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call.

22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.

Full Time ( 40 hrs per week)

Inclusive of 3 Sleep - Ins

Please Note:

You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.

This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.

We are seeking an experienced and committed Youth Work Programme Manager to join The Kite Trust. This is an exciting opportunity to lead and develop impactful programmes that support and empower LGBTQ+ young people. The successful candidate will provide strategic oversight of our youth work provision, manage and support a dedicated team, and work collaboratively with partners to ensure our services remain inclusive, responsive, and effective. If you are a thoughtful and motivated leader with a strong commitment to high-quality youth work and creating safe, supportive spaces for young people, we would welcome your application.

This is a remote position but will require travel across Cambridgeshire, Peterborough, and the surrounding areas.

Contract Type: This is a full-time permanent position, working 32 hours within a 4-day working week. We are happy to discuss and explore flexible options and job share opportunities.

Salary: £34,936 – £40,311 depending on experience.

To find out more about the role, please review the application pack detailing the job description and person specification and apply via the link on our website.

CHEM Trust is looking for a highly organised and proactive Operations and Governance Officer to support the smooth and effective running of the organisation. Working closely with the Finance and Resources Officer and the Chief Operating Officer, the postholder will provide essential operational, governance, and HR administration support with a mind for confidentiality, enabling the wider team to focus on delivering CHEM Trust’s mission.

The role is ideal for someone with experience in charity operations, governance, and people processes, who enjoys coordinating activities, maintaining systems, and ensuring things run efficiently.

The postholder will be line-managed by the Finance and Resources Officer. This is an individual contributor role with no direct reports.

• Base: Hybrid / Remote
• Contract: Permanent
• Hours: 15 hours per week across three days
• Salary: £15,000 (£35,000 FTE)
• Holidays: 31 working days per year (pro-rata for part-time staff), plus English bank/public holidays (pro-rata) and one additional day off for your birthday (pro-rata)

Please read the Job Description and Person Specification for further details on the role.

How to apply

Please send us:

• Your CV, to include the names and contact details of two references with knowledge of your work
• Supporting statement (maximum two sides) explaining, with examples, how you meet the skills as outlined in the job description and person specification

The deadline for applications is 11pm on Wednesday 22 April 2026. Unfortunately, we only have the capacity to contact shortlisted candidates.

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from black and minority ethnic candidates who are under-represented in the UK charity sector. You must have the right to live and work in the UK.

We understand that the application process can be difficult if you have a condition or disability that you live with. We want to make it as easy as possible for you to shine during your application process, so please let us know what we can do to accommodate you.

We are recruiting for a Senior Economic Partnerships Manager to join our team in London; the scope on this job involves….

Job Title: Senior Economic Partnerships Manager

Location: Homeworking with a requirement to occasionally work at our Head Office (Vauxhall)
Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Fixed term (until 31 August 2027)

Hours: 37.5

The Senior Economic Empowerment Partnerships Manager is responsible for raising awareness of the growing threat of economic abuse. An experienced project manager with experience of managing services for victims of domestic violence and/or other forms of gender-based violence, the post holder will work with the Heads of Service to implement Refuge’s tech strategy to ensure that Refuge continues to learn about and respond to changing economic developments with a particular focus on technology and victims of domestic abuse.

The post-holder will work across all services and will work closely with the Fundraising Team and Head of Services to develop an economic fundraising strategy to ensure that the role generates income through partnerships and consultancy with the financial sector by raising awareness of economic abuse and technology-facilitated abuse. The post holder will work closely with the Policy Team to feed into legislative asks relating to economic abuse, to better improve responses for survivors both in legislation and in the financial sector. We are looking for candidates with extensive practical experience of supporting a diverse range of victims of domestic violence and/or other forms of gender-based violence. In-depth understanding of economic abuse, and how it is used against women and girls and how this form of abuse is a barrier for women leaving a relationship. Current, up to date knowledge and understanding of the legislation that impacts survivors of economic abuse and in-depth understanding of the needs of survivors and their children impacted by economic abuse.

The Senior Economic Empowerment Partnerships Manager will cultivate a learning culture around economic abuse and help improves outcomes for survivors, improving responses from the financial sector, and raising awareness of economic abuse. 

Closing date: 9.00am on 20 April 2026

Interview date: 28, 29 & 30 April 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

Senior Business Support Officer

Finance & Operations | Remote (UK-based)

Salary: £40,000 per annum

Hours: Full-time (35 hours per week)

Location: Home-based with occasional paid travel to London

Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)

Join Population Matters

We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources; to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.  

As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and proactive Senior Business Support Officer to play a key role in supporting our operations.

About the Role

This is a pivotal position at the heart of the organisation. You will provide high-quality operational, governance, and administrative support, ensuring we run efficiently, compliantly, and in line with best practice. You’ll work closely with senior leadership, the CEO, and the Board of Trustees, acting as a central point of coordination across teams.

Key Responsibilities

• Governance Support
• Orgnisational planning and policies
• HR support
• IT support

Apply Now

If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required. 

Closing date: Tuesday 14th April 2026 at 11:00

Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.

Thank you for your interest in Population Matters.

#Senior Business Support Officer #Business Support #Governance #Senior Governance Officer