Operation manager jobs in jersey, trinity

Why this role exists

We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale.

What you will lead

• Financial leadership — Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting.

• Day-to-day operations — Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation.

• Strategy and organisational development — Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board.

• People, volunteers and HR — Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks.

• Governance, risk and compliance — Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements.

You’ll thrive here if you show

• Ownership and follow-through: you take responsibility and land the work.

• Planning under pressure: you bring order, rhythm and clarity.

• Bold, informed judgement: you improve systems based on evidence, not habit.

• Entrepreneurial drive: you simplify, standardise and scale what works.

• Inclusive practice: you design operations that are easier to use and safer to deliver.

• Clear communication: you turn complexity into simple actions and updates.

• Team-building and collaboration: you help staff and volunteers succeed together.

• Constant learning: you refine processes and leave usable documentation.

What you will bring

• Significant operational leadership in a non-profit, legal, community or mission-driven setting.

• Strong financial management across budgeting, forecasting, reporting and controls.

• Ability to build robust systems in a small but scaling organisation.

• Strategic, organised and analytical working style.

• Confident people leadership and clear communication.

• Understanding of governance, safeguarding, risk and regulatory compliance.

• Commitment to trans equality, dignity and client-centred practice.

Helpful extras

• Experience in legal services or legal operations.

• Managing grants or donor-funded programmes.

• Experience scaling an organisation or building new infrastructure.

• Knowledge of trans community needs and support services.

Practicalities

• Hours: part time, with occasional evenings or weekends around live moments.

• Location: Central London base with sensible hybrid flexibility.

• Reporting line: Executive Director.

• Salary: based on experience and time commitment.

The Co-Founders Mindset

We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.

Our Recruitment Criteria

Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

Inclusive practice

You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

Clear communication

You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

• Team-building and collaboration: you lead creatives and volunteers well.

• Constant learning: you test, measure and iterate.

What you will bring

• A strong portfolio showing strategy-led creative across static, motion and copy.

• Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house).

• Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion.

• Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion.

• Clear writing and an ear for tone; calm leadership and useable feedback.

• Sound judgement on reputation, privacy, GDPR and consent.

• Commitment to trans-led practice and the communities we serve.

Helpful extras

• Clinic or not-for-profit experience.

• Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment.

• Basic SEO and email automation.

Practicalities

• Hours: full time, with occasional evenings or weekends around live moments.

• Location: Central London base with sensible hybrid flexibility.

• Salary: £25,000.

• Reporting line: Executive Director.

The Co-Founders Mindset

We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.

Our Recruitment Criteria

Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

Inclusive practice

You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

Clear communication

You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

Youth Group Development Officer (Regional)
Reference: NOV20257620
Location: Homebased, Flexible within Northern England (Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire)
Hours: Part-Time, 26.25 hours per week
Contract: Permanent
Salary: £27,123.00 - £28,956.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)

Are you passionate about nature and wanting to make a real difference? We are looking for an inspiring individual to empower and grow our RSPB Youth Group network, offering leadership, advice and support. In this role, you’ll shape the next generation of nature champions by working through volunteers.

What's the role about?

• Providing regional coordination and direction of RSPB Youth Group operations and building volunteer capability in England.
• Working collaboratively to develop high quality initiatives that enable our Youth Groups to inspire new and more diverse support, giving nature a voice in more communities across England.
• Advocating for RSPB Youth Groups and embedding them in area teams, projects and activities as part of our strategic outcomes to tackle the nature and climate emergency.
• Making sure our Youth Groups are following RSPB policies and procedures, complying with legal requirements and working within agreed RSPB Youth Group frameworks.
• Monitoring and evaluating RSPB Youth Group activities to demonstrate the positive impact of RSPB Youth Groups and their contribution to RSPB strategic outcomes.
• Identifying, developing and delivering training and resources required by RSPB Youth Groups to maximise their impact for nature.
• Championing RSPB Youth Groups both internally and externally, influencing and raising awareness of what they do through communications planning to make sure that their contribution is celebrated and valued.
• Lead, manage and support a team of country expert volunteers to assist with some or all the above.

This role will work alongside the Youth Group Development Officer, South England to manage the England network of Youth Groups. The successful candidate will work closely with colleagues across four countries and UKHQ from a range of teams including Area Teams, People Engagement, Youth Mobilisation and Volunteering.

This role will require one evening each month to deliver training and induction sessions. Additionally, you’ll travel up to six times a year, at weekends, to visit RSPB Youth Groups in person.

Essential skills, knowledge and experience:

• Strong understanding of best practice and sector standards in working with young people in a non-formal youth setting, combined with a proven ability to design, develop and successfully deliver a range of activities that engage and inspire groups of young people.
• Knowledge and understanding of volunteering best practice, innovation and sector standards with a strong track record of successfully developing volunteering roles across an organisation.
• Understanding and experience of volunteering through working with volunteers in a management capacity.
• Exceptional communication and interpersonal skills, with the ability to influence, persuade, guide and negotiate effectively. Skilled in active listening and constructively challenging thinking where appropriate.
• Strong analytical skills with the ability to identify problems and determine areas of improvement. Adept at working collaboratively to develop creative strategies and practical solutions that drive positive change.
• Ability to maintain a strong focus on achieving results while effectively prioritising tasks and resources.
• Experience in designing, developing and delivering youth-focused projects or initiatives that result in measurable/tangible improvements for young people.
• Experience in delivering operational advice, guidance and training to individuals at all levels, while building and maintaining strong, productive stakeholder relationships that drive collaboration and results.

Additional Information

This is a Permanent Part-Time role for 26.25 hours per week.

This role is home-based covering - Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire.

Closing date: 23:59, Friday 2nd January 2026

We are looking to conduct interviews for this position on Monday 12th January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role will require completion of a DBS in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Head of Fundraising (Part-Time, 3 days/week) 

Hybrid – Vauxhall, London | £47,342 (pro rata) 

1-year FTC | Start ASAP 

Join the UK’s leading personal safety charity and play a pivotal role in protecting lives. 

Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation. 

What You’ll Do 

• Develop and deliver our fundraising strategy 

• Build a strong pipeline of trusts, foundations & statutory funders 

• Craft compelling bids

• Lead excellent stewardship and funder relationships 

• Work across teams to align opportunities and organisational needs 

What We’re Looking For 

• Proven fundraising success, including significant grants 

• Strong writing and relationship-building skills 

• Experience managing fundraising pipelines and reporting 

• Highly organised, collaborative and mission-aligned 

Why Join Us? 

Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions. 

How to Apply 

Please submit your CV and cover letter outlining how you meet the essential criteria. 

Your mission

We are looking for an ambitious, experienced Head of Brand Marketing, who has a strategic mindset and is motivated by commercial creativity. Reporting into the Marketing Director, the role will lead CALM’s brand marketing to drive awareness, deepen understanding of CALM’s mission and to inspire action to change culture and ultimately prevent suicide. They will be responsible for the strategic direction, creative leadership and guardianship of the CALM brand — ensuring our campaigns, partnerships and marketing communications are bold, distinctive, integrated and achieve real impact.

This is a unique opportunity for a strategic yet hands-on marketing leader to take the award-winning CALM brand to the next level.

Responsibilities

Brand Strategy & Leadership

• Own and evolve CALM’s brand strategy, ensuring it aligns with organisational goals and keeps CALM culturally relevant and distinctive.

• Lead on long-term brand positioning, audience strategy and messaging frameworks that build understanding of CALM’s mission and grow awareness, trust and engagement.

• Champion insight-led decision making — using audience, behavioural and brand tracking data to inform strategy, planning and creative direction.

• Partner with the Services team to drive attitudinal and behavioural change, as well as the Fundraising team to grow income, through an integrated marketing approach.

• Act as brand guardian — ensuring a consistent and compelling tone of voice, visual identity and narrative across all CALM activity and partnerships.

• Build brand literacy across CALM, enabling colleagues and partners to understand and apply the brand effectively.

Campaign & Creative Direction

• Oversee development and delivery of integrated brand campaigns that capture public attention and drive measurable shifts in awareness, engagement and action.

• Set strategic direction, creative standards and success measures for major campaigns and brand moments.

• Lead collaboration between in-house teams, agencies and partners to deliver brave, high-impact creative work.

• Ensure all campaign and partnership activations deliver meaningful value and reinforce CALM’s strategic priorities.

Partnerships & Brand Growth

• Work closely with Partnerships Director to shape and evaluate brand collaborations — ensuring external activity amplifies CALM’s message while protecting brand integrity.

• Develop frameworks for assessing new brand and media partnership opportunities based on reach, relevance and values alignment.

• Represent CALM’s brand voice externally with media, creative and commercial partners.

Leadership & Team Development

• Lead and inspire a high-performing Brand Marketing team, providing clear direction, coaching and development opportunities.

• Line manage Head of Creative Operations, Brand & Campaigns Lead and Creative Lead, supporting them to achieve their objectives.

• Foster a culture of creativity, collaboration and accountability across the wider MarComms function.

• Manage budgets and resources effectively, ensuring best-in-class delivery within agreed targets.

• Contribute as part of the MarComms senior leadership team to overall strategy, planning and organisational development.

• Promote and role model collaborative working across the team and with other teams.

• Demonstrate cross-organisational leadership.

• Confidently represent CALM at key meetings and events.

Competencies:

We’re looking for a bold, collaborative and emotionally intelligent brand leader who brings:

• Strong understanding of brand-building principles and integrated marketing best practice. 

• Strong analytical skills and data interpretation abilities in order to make informed strategic decisions.

• Creative thinker with excellent judgement and a proactive, hands-on attitude: willing to roll up your sleeves and engage deeply with all aspects of the role.

• Growth mindset and a focus on work that delivers tangible impact.

• Exceptional leadership skills and a genuine passion for storytelling, the cause and delivering CALM’s mission.

• Excellent writing, communication and interpersonal skills.

• Ability to collaborate, influence stakeholders effectively and positively contribute to team culture.

Experience:

• Proven experience - in an in-house or agency role - in a senior brand marketing role, developing and executing brand strategies, and brand management.

• Extensive experience leading integrated brand campaigns. 

• Strong background in using data-driven insights and behaviour change thinking.

• Experience in leading a high-performing team, driving brand growth.

• Proven track record in effective budget management, optimising spend for maximum ROI. 

• Experience of managing relationships with external and creative suppliers.

• Experience of working in a fast-paced environment with conflicting priorities and deadlines.

• Experience of the not-for-profit sector is beneficial.

Why us?

Reports to: Marketing Director

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & a nine day fortnight.

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Monday, Tuesday & Friday), 9.30am - 5.30pm.

Closing date: Sunday 14 December. 

Right to work in the UK

To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.

About Chance to Shine 

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

About the role

It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Officer is critical to this growth.

This role would suit an energetic and ambitious events professional, who is looking to progress in their career by supporting the delivery of a demanding programme of events to the highest standard. With the support and guidance of the Special Events Manager and Head of Fundraising, this is an exciting opportunity to develop your career skills and play a vital role in the growth of our events programme at an exceptionally well regarded and well-run charity.

Please note this is a meternity cover role, expected to end in February 2027. All office based staff are expected to attend our office in Holborn at least 2-days per week.

Key responsibilities

Special Events

• Co-ordinate logistics for CTS fundraising and organisational events including managing event paperwork and processes, such as invitations and RSVPs
• Manage events as directed e.g. lead on the delivery of the annual stadium takeover day, golf day and/or other events as required
• Responsible for administrative support for CTS fundraising events including maintaining attendee and gift records on our Raisers Edge database
• Responsible for proactively sourcing auction items and the fulfilment of said auction items and raffle prizes to be used at CTS and third-party fundraising events, including developing partnerships with potential auction donors (both individual and corporates)
• To effectively manage the tracking, distribution and coordination of all cricket tickets and hospitality associated with auction prizes throughout the year
• To support with sales for CTS events, such as golf days and fundraising dinners, through prospect research
• To recruit and manage volunteers to support CTS fundraising events
• To regularly monitor the events inbox
• To manage and support the delivery of activities that may occur in partnership with other charities
• To co-ordinate and manage invitations to hospitality opportunities
• To co-ordinate and manage evaluation of events
• To produce all event collateral including but not limited to copy for invitations, thank you letters, event programmes, auction cards, flyers and brochures
• Lead on financial elements for CTS events – raising invoices, tracking payments and income

Challenge & Beneficiary Events

• To organise all challenge event activity, including identifying potential challenge event supporters and partnerships
• To provide support to third party supporters raising funds for CTS through beneficiary event activity

General

• To ensure that the CRM database and donor records relating to all events are kept up to date
• To maintain the events section on the website
• To work closely with the communications team to promote events activity on all digital platforms
• To assist with the design and creation of event materials to promote events

· To assist with the design and creation of event materials to promote events

· To assist with wider fundraising tasks as required

· The role includes supporting at events that occur outside of normal office hours. Time off in lieu will be available

Key Relationships

The job holder will liaise with:

• Chief Executive and the CTS Senior Management Team
• Fundraising team
• Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams
• Supporters, prospective supporters, ambassadors and suppliers
• Event volunteers

Person Specification

Essential Values and Drivers

• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun
• Excellent organisation, timekeeping and administrative skills
• Proactive working style with the ability to forward plan and problem solve
• Excellent written and verbal communication skills with strong attention to detail
• Comfortable dealing with stakeholders at all levels
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks
• Ability to prioritise workload and manage multiple deadlines 
• Happy to be hands on and get stuck into a variety of tasks
• Creative, energetic, proactive and outgoing
• An ability to spot opportunities
• Able to work extended hours to support events as required (TOIL will be available)

Essential experience and competencies

· 1-2 years’ experience within events and/or fundraising

· A passion for fundraising and events with relevant voluntary or work experience

· Excellent IT skills: knowledge and experience of using MS Office (Word, Excel, Powerpoint)

· Full UK driving license and able and willing to travel throughout the UK

Desirable experience and competencies
• An interest in cricket and/or the sport for good sector
• Experience using CRM/Fundraising Databases (e.g. Raisers edge)
• Knowledge of Adobe InDesign or Canva

Youth Group Development Officer (Regional)
Reference: NOV20257605
Location: Homebased, Flexible Within Southeast England (Oxfordshire, London, Essex, Berkshire, Hampshire, Surrey, Sussex or Kent)
Hours: Part-Time, 26.25 hours per week
Contract: Permanent
Salary: £27,123.00 - £28,956.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)

Are you passionate about nature and wanting to make a real difference? We are looking for an inspiring individual to empower and grow our RSPB Youth Group network, offering leadership, advice and support. In this role, you’ll shape the next generation of nature champions by working through volunteers.

What's the role about?

• Providing regional coordination and direction of RSPB Youth Group operations and building volunteer capability in England.
• Working collaboratively to develop high quality initiatives that enable our Youth Groups to inspire new and more diverse support, giving nature a voice in more communities across England.
• Advocating for RSPB Youth Groups and embedding them in area teams, projects and activities as part of our strategic outcomes to tackle the nature and climate emergency.
• Making sure our Youth Groups are following RSPB policies and procedures, complying with legal requirements and working within agreed RSPB Youth Group frameworks.
• Monitoring and evaluating RSPB Youth Group activities to demonstrate the positive impact of RSPB Youth Groups and their contribution to RSPB strategic outcomes.
• Identifying, developing and delivering training and resources required by RSPB Youth Groups to maximise their impact for nature.
• Championing RSPB Youth Groups both internally and externally, influencing and raising awareness of what they do through communications planning to make sure that their contribution is celebrated and valued.
• Lead, manage and support a team of country expert volunteers to assist with some or all the above.

This role will work alongside the Youth Group Development Officer, North England to manage the England network of Youth Groups. The successful candidate will work closely with colleagues across four countries and UKHQ from a range of teams including Area Teams, People Engagement, Youth Mobilisation and Volunteering.

This role will require one evening each month to deliver training and induction sessions. Additionally, you’ll travel up to six times a year, at weekends, to visit RSPB Youth Groups in person.

Essential skills, knowledge and experience:

• Strong understanding of best practice and sector standards in working with young people in a non-formal youth setting, combined with a proven ability to design, develop and successfully deliver a range of activities that engage and inspire groups of young people.
• Knowledge and understanding of volunteering best practice, innovation and sector standards with a strong track record of successfully developing volunteering roles across an organisation.
• Understanding and experience of volunteering through working with volunteers in a management capacity.
• Exceptional communication and interpersonal skills, with the ability to influence, persuade, guide and negotiate effectively. Skilled in active listening and constructively challenging thinking where appropriate.
• Strong analytical skills with the ability to identify problems and determine areas of improvement. Adept at working collaboratively to develop creative strategies and practical solutions that drive positive change.
• Ability to maintain a strong focus on achieving results while effectively prioritising tasks and resources.
• Experience in designing, developing and delivering youth-focused projects or initiatives that result in measurable/tangible improvements for young people.
• Experience in delivering operational advice, guidance and training to individuals at all levels, while building and maintaining strong, productive stakeholder relationships that drive collaboration and results.

Additional Information

This is a Permanent Part-Time role for 26.25 hours per week.

This role is home based. To cover the required travel across the region, we’re looking for someone based in South East England (Oxfordshire, London, Essex, Berkshire, Hampshire, Surrey, Sussex or Kent).

Closing date: 23:59, Friday 2nd January 2026
We are looking to conduct interviews for this position on Tuesday 13 January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role will require completion of a DBS in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Fundraising Officer

We are seeking a motivated and creative fundraiser to join a UK conservation charity part time and build meaningful supporter relationships.

Position: Fundraising Officer

Salary: £30,000 to £34,000 pro rata, starting salary up to £32,100 depending on experience

Location: Remote with a monthly co-working day in Diss, Norfolk (travel expenses paid)

Hours: 16 hours per week across a minimum of 3 days

Contract: Permanent

Closing date: Midday on 9 January

Interview dates: 15 or 16 January

About the Role

This is an exciting opportunity to help shape and grow individual giving for a specialist conservation charity dedicated to protecting the UK’s wild songbird populations. You will lead on planning and delivering multichannel fundraising appeals, maximising income from individual giving, membership and selected fundraising products. You will develop engaging donor communications, improve supporter journeys and champion a data-led approach to fundraising.

Working closely with colleagues in fundraising, supporter care, communications and operations, you will play a key part in stewarding supporters, increasing regular giving, strengthening membership retention and supporting the charity’s growing corporate partnerships and weekly lottery activity.

Key responsibilities include:

• Lead on individual giving activity and deliver multichannel appeals from concept to evaluation
• Develop and implement plans to market individual membership and reduce attrition
• Support the delivery and promotion of the weekly lottery
• Contribute to developing corporate partnerships activity
• Test and implement new fundraising ideas to diversify income
• Create and deliver engaging donor communications and stewardship journeys
• Use data and digital tools to optimise campaigns and target key audiences
• Represent the charity at events and uphold fundraising regulations and best practice

About You

You will bring energy, creativity and a confident grasp of individual giving. You enjoy using data to shape decisions, you write well and you are comfortable managing multiple projects at once. You will thrive in a small, supportive team and be confident working independently.

You will have:

• Experience delivering successful individual giving campaigns
• Experience running fundraising appeals from planning through to evaluation
• Strong relationship building and supporter stewardship skills
• Experience using CRM systems and digital marketing platforms
• Knowledge of fundraising regulations and best practice
• Excellent written and verbal communication skills
• Strong organisational skills and the ability to manage competing deadlines
• A flexible, positive approach and a commitment to equality, diversity and inclusion

Desirable:

• Experience with membership schemes or donor stewardship programmes
• Experience developing regular giving propositions or testing new fundraising activities
• Familiarity with corporate partnerships

About the Organisation

The charity is dedicated to protecting and conserving the UK’s wild songbird population through scientific research, public engagement and evidence-based solutions. A small and ambitious team, they foster a friendly and supportive working culture focused on achieving meaningful impact. Staff are encouraged to bring new ideas, test approaches and help shape the future of the organisation.

Benefits include flexible working patterns, a TOIL policy, pension scheme and training opportunities.

Other roles you may have experience of could include; Individual Giving Officer, Membership Officer, Supporter Care Officer, Fundraising and Engagement Officer, Donor Relations Officer, Direct Marketing Officer, Regular Giving Officer, Communications and Fundraising Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Supporter Acquisition Fundraiser

Fixed term (12 months), full time (35 hours a week)

£41,067 a year

London, E15 2GW / Hybrid working.

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

This is an important role in our Fundraising directorate. You will help us raise vital funds by leading campaigns that inspire people to support Scope.

Fixed term (12 months), full time (35 hours a week)

This role is fixed term to cover maternity leave

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

About the role

We are looking for someone who enjoys leading campaigns and working with people. As our Senior Supporter Acquisition Fundraiser, you will:

· Manage a range of Individual Giving campaigns from start to finish, making sure they run smoothly and meet targets.

· Work with teams across Scope to create inspiring supporter journeys and maximise the value of every supporter.

· Develop new fundraising products and ideas to reach new and existing audiences.

· Make sure all campaigns are on budget, on brand, and follow all rules.

· Use data and insight to improve campaigns and share results with the team.

· Build strong relationships with suppliers and partners.

· Keep up to date with trends in fundraising and bring new ideas to the team.

· Support the team with digital communications and welcome programmes for new supporters.

· Ensure all supporter data is handled safely and follows GDPR.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who has:

· Hands-on experience across key direct marketing channels such as digital (Lead Generation, Meta, Search, Display), telemarketing, face-to-face, and email.

· A strong understanding of regular giving, lottery and cash recruitment and how to optimise their performance.

· Confidence managing budgets and reporting to ensure campaigns deliver against targets.

· Experience collaborating with agencies and internal teams to create, deliver and evaluate integrated campaigns.

· A data-driven approach- using insight to shape creative, audience targeting and optimisation.

· Excellent project management skills, able to juggle multiple campaigns and meet deadlines in a fast-paced environment.

· Knowledge of fundraising regulation and data protection, ensuring activity is ethical, compliant and supporter-centred.

It’s great (but not essential) if you also:

· Understand the social model of disability.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT, Thursday 18 December 2025.

Young People Support Worker

We are seeking someone motivated to support young people (who are in care of the local authority/after care) to build safety, stability and independence.

Position: Young People Support Worker

Salary: £17,367.24 per year pro rata (FTE £27,136) plus pension and benefits

Location: Stockport

Hours: 24 per week, weekend rota Saturday and Sunday

Contract: Permanent

Closing date: Sunday 14th December 2025

About the role

As a Young People Support Worker for young people in Local Authority Care (YPLAC), you’ll work in a supported accommodation service to help vulnerable young people develop the skills and confidence to achieve independence. As Young People Support Worker you will work as a member of a services team delivering an assessment, support and move on service to vulnerable clients in supported accommodation. Working within supported accommodation, you will deliver assessments, support plans and move on work that enables young people to build confidence, resilience and core life skills.

Under the guidance of a Service Manager you will manage a caseload of young people, support their emotional, social and practical needs and ensure safeguarding and wellbeing procedures are followed. You will also help run meaningful activities within the accommodation and support the upkeep of a safe and supportive environment.

Key responsibilities include:

· Completing risk and needs assessments and developing SMART support plans

· Providing one to one and group support within the accommodation

· Encouraging participation in education, employment, training and volunteering

· Supporting young people to maintain their accommodation and settle in

· Maintaining case records and handling petty cash and rent collection

· Ensuring the environment is safe, welcoming and well maintained

· Working collaboratively with colleagues, volunteers and partner agencies

· Supporting weekend operations including some lone working

About you

You will be compassionate, resilient and able to build meaningful rapport with young people. Experience working with young people or vulnerable groups is important, along with an understanding of the challenges faced by those who have experienced homelessness, mental health issues, substance misuse or time in care.

We are looking for:

· Experience of working with young people or those who have experienced homelessness

· An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system

· A knowledge and understanding of Risk Assessments and Support Planning

· Able to demonstrate clear understanding of Safeguarding requirements and procedures

· Personal and professional integrity

· High level understanding of professional boundaries and ability to maintain these

· Effective collaborative working

· Ability to effectively reflect on own practices for ongoing learning and development

· Respect for the values and ethos of Depaul and its founding partners

About the organisation

The organisation provides accommodation and support services for young people and adults at risk of homelessness. Their work focuses on prevention, resilience building and helping people access education, employment, training and community opportunities. Services operate across England and are grounded in strong values and a belief in the potential of every person.

Other roles you may have experience of could include; Weekend Support Worker, Youth Support Worker, Young Persons Support Worker, Care Leaver Support Worker, Key Worker, Project Worker, Residential Support Worker, #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organization.

Purpose of the job 

 In UK Youth’s Impact department, we find, create and use evidence to respond to the needs and preferences of young people and the professionals who support them. We conduct research and evaluations to prove and improve the impact of youth work, and we co-design high-quality programmes and support offers that can be scaled. This new role will work across these areas, supporting research and evaluation projects with real implications for policy and practice. 

 Reporting to the Evaluation & Learning Manager, you will be responsible for supporting the delivery of a portfolio of research and evaluation projects. This will involve conducting research in-house and coordinating with external partners and the organisations we fund to build and share high-quality evidence. There will be opportunities to lead on fieldwork, data analysis, reporting and insight sharing with strategic guidance and hands-on support from other members of the team. 

 You will be organised, keen to develop your research skills and have a passion for working with data. You will support high profile research and evaluation projects, including the evaluation of the Adventures Away From Home Fund – a major, Government-funded outdoor learning programme. You can expect to support other projects, gathering and sharing insights from our network and young people and helping the team to work efficiently and effectively. 

Why work at UK Youth? 

We want all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving). Our strategy positions UK Youth to unlock youth work so that every young person in the UK can benefit. We work with a network that shares this ambition to build cross-sector understanding of youth work’s transformational potential, secure sufficient investment for sustainable provision, and help to embed effective solutions that will increase the quality as well as accessibility of youth work. Come and be part of this change. 

Responsibilities

• Evaluation and Learning

• Knowledge and Data Management

• Research and Horizon Scanning

Experience we're after

• Experience of managing datasets on digital platforms/software (quantitative and/or qualitative)

• Experience of leading or supporting quantitative and/or qualitative research and data analysis in any setting

• Experience of conducting literature reviews to analyse existing evidence on specific topics

• Experiencing of working across multiple projects and competing priorities and managing your time and tasks proactively

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Tuesday 6th January 2026 at 09:00am

Provisional Interview Dates: 14th and 15th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Family Support Worker - Essex Care Team

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our Essex Care Team.

Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Head of Communications
Salary: Banding Level 5 £45,000 - £50,000
Contract type: Permanent / Working hours: Full time
Location: Taunton, Somerset. Opportunity for hybrid working

The Head of Communications is a fundamental role within the Somerset Wildlife Trust.

The role is responsible for leading the development and coordinated delivery of the Trust’s communications in line with the Wilder Somerset 2030 strategy. This includes identifying key audiences, crafting core messages, and selecting effective communication channels to raise awareness and understanding of the Trust’s work. The postholder will support staff across the organisation in achieving the strategy’s aims while managing a team of specialists and responding to emerging issues professionally and astutely.

Working across teams, the Head of Communications will develop and deliver an annual communications plan that meets the organisation's priorities.

Key Responsibilities and Tasks

Responsibility 1: Leadership & Cross Team Working

• Strategic Planning: Lead the development of the communications delivery plan and annual calendar, involving all areas of the Trust, defining key audiences, messages and channels with the aim of increasing awareness and understanding of the Trust. Provide effective leadership and build strong working relationships with departments across the charity to ensure integrated communications plans and campaigns are developed and implemented to achieve the maximum impact with external audiences.
• Communications Delivery Plan: Effective coordination of both messages and activity – both reactive and proactive throughout the year. Including improvements with revised website navigation and architecture, SEO improvements and content targeted at priority groups, including use of video, and influencers.
• Senior Leadership Team: Be an active member of the Senior Leadership Team taking collective responsibility for decision making, risk and budget management across the Trust. Work with the Senior Leadership Team to ensure all communications effectively contribute to and support all strategic goals of the Trust.
• Brand Marketing: Work with teams to improve our products and services and how these meet the needs of our audiences, including working with focus groups (with co-creation when relevant).
• Building Capability: Coordinate providing support and training for all staff to achieve effective communications, which supports the Trust’s overall brand and positioning, including mentoring the communications team.
• Systems & Processes: Maintain and develop systems for gathering information and communications planning within the Trust and from project partners, RSWT and SWT. Embedding into all teams’ ways of working.

Responsibility 2: Communications Delivery

• Line Management: Manage, support and develop a team of staff and volunteers to deliver the communications work programme, providing effective line management. Including the provision of specialist support and advice for the development of specific communication campaigns or tools across the organisation.
• Budgets: Ensure communication activity elsewhere in the Trust is produced within allocated budgets and timeframes.
• Performance: Set and manage KPIs and budget for communications programmes, monitoring and reporting performance and reforecasting in line with Trust requirements. Continuous improvement.
• Brand: Develop the Trust’s brand, ensuring a clear and distinctive brand proposition and engaging brand identity, which also supports the Trust as part of the Wildlife Trusts movement. Ensure the brand’s consistent use and monitor the link with the Trust strategy and values.
• Public Affairs: Oversee the PR and media relations (press office function), and act as a key charity spokesperson when required. Horizon scanning and being aware of emerging issues to develop opportunistic messages to optimise nature recovery actions.
• Crisis Management: Protect the Trust's reputation by ensuring the effectiveness of robust crisis management plans and the definition of clear policies and position statements.
• Design, Content & Print: Coordinate the Annual Report with teams and Trustees. Editor for the members’ magazine and print products to support membership retention and enable action for nature.

Responsibility 3: Campaigns for Change

• Strategic Campaign Planning: Work with our policy, advocacy and engagement specialists to design campaigns that move people through the engagement funnel, change behaviour, influence policy, and improve supporter retention. Work with the Exec Team to set campaign objectives tied to clear outcomes: acquisition, activation, retention, behaviour change, policy influence, or income generation.
• Supporter Journeys & Segmentation: Map and optimise journeys across channels (email, web, social media, print, events) with named next steps that move people toward deeper engagement and action.
• Marketing Campaign Leadership: Own the strategic design of multi-channel marketing campaigns and provide clear briefs and creative direction to the delivery team. Ensure channel integration so website journeys, email, print content and social media activity are coordinated and measurable. Keep storytelling compelling while optimising for acquisition and action.
• Advocacy & Policy Campaigns: Work across teams to design campaigns to influence systems change by leveraging our data and evidence, combining public voice, stakeholder engagement and targeted advocacy tactics.
• Behaviour Change Campaigns: Work with our engagement specialists to apply social marketing techniques and behavioural frameworks to shift norms and the adoption of actions for nature. Translate data and evidence into interventions that use communication tactics such as prompts, social proof, incentives and nudges to create measurable behaviour change.

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays) + Christmas shutdown
• Staff social calendar and events
• The opportunity to make a real and positive difference to nature, communities and the climate

Closing date: Monday 5th January 2026

Please note: We reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

We're looking for a kind, empathetic and resilient Team Leader to join our Young People Services in Bracknell.

£32,156.80 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support.

The working pattern for this role is: 8am-4pm, 12.30am-8.30pm and 9am-5pm

This is a fixed Term Contract

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- Educated to degree level or equivalent

Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Purpose of the job

This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development programmes, and campaigns.

You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.

You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems.  You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.

In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.

 As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.

Why work at UK Youth?

UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.

 UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.

Role Responsibilities

• Designing Solutions

• Developing new business and funding propositions

• Embedding Human Centred Design

• Building a strong external network to support the Design team’s work

• Operations

Experience we're after

• Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities

• Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them 

• Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process

• Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments

• Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)

• Experience of commissioning and managing external design freelancers and consultants (desirable)

• Experience of designing and/or delivering professional development programmes (desirable)

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Sunday 4th January 2026 at 23:59pm

Provisional Interview Dates: 12th and 13th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.