Operation Manager Jobs in Tower Hamlets, Greater London
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Organisation Overview
CDS UK (the Clinic for Dissociative Studies) is a psychotherapy service, established 25 years ago to provide assessment and long-term specialist outpatient treatment to people with dissociative disorders. Its patients have often suffered the most extreme forms of abuse over a long period, and represent one of the most vulnerable and complex client groups. CDS UK is a Charitable Incorporated Organisation (CIO) and an Independent Provider to the NHS, and is subcontracted by NHS commissioning organisations nationally on a discretionary perpatient basis, where local mental health services are unable to provide appropriate treatment. CDS UK has a small core team of employees, mainly based around London, and a larger group of associate therapists, support workers and supervisors working throughout England and in Scotland. The organisation has seen steady growth in referrals over the past few years.
Job Summary
One of the key elements of the role will be to manage a caseload of referrals from receipt of referral through to submission of funding application and referral outcome. The postholder will be one of two people within CDS UK’s core team with responsibility for this.
There will also be an allocations management function, involving matching new (and/or existing) patients with suitable clinical staff, usually from within CDS UK’s group of associates, but sometimes via the recruitment of new practitioners.
The role will include a range of other tasks key to the successful functioning and development of CDS UK. Amongst these are maintaining a log of, and costing where appropriate, allpotential service developments (from requests for training to submissions to funders), developing reporting from basic information systems, checking and sending of patient progress reports and monitoring of patient funding. They also include developing our outgoing communications – such as via our website – and helping to explore opportunities for developing our charitable arm.
As part of our small Business and Administrative Team, the role will encompass some ad hoc administrative tasks, and may require delegation of some tasks and/or some line management duties as required.
The post-holder will work on their own initiative and independently deal with issues of workload and problem-solving, becoming a specialist in their areas of work within an agreed period, supported with appropriate training if required. This will include responsibility for analysing, interpreting and comparing a range of complex material, proactively reporting on key metrics, and helping to develop systems and procedures to serve the aims of the organisation.
Please see the full Job Spec and Person Spec in the attached PDF.
Closing date 16/05/2024, interviews 22/05/2024, applications (CV and cover letter) via email or CharityJob.
To organise an informal chat about the role, please email us.
HOW TO APPLY:
Please send your CV and a supporting letter stating how you meet the criteria to us by midnight on the 16/05/2024. This can be via CharityJob or to our recruitment email. Interviews will be held in-person at the clinic on 22/05/2024.
For an informal chat about the role, please email us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience delivering timebound Equity, Diversity and Inclusion projects?
Have you worked alongside members or volunteers previously to support them to devise and deliver progressive change initiatives?
Do you believe in the power of mentoring to improve the professional careers of everyone in society and have experience of delivering a similar project?
If you do, then join us in this new role as Inclusivity Programme Manager within our Communications Team. Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining. IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world’s iconic structures as well as many of the buildings and bridges we take almost for granted in our daily lives. Creating safer structures for the benefit of the public is at the heart of our remit and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change.
We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world’s most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding. If working as part of a staff team of about 74 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you.
The Role
This is a new role which will be focused on a specific project to initially set up and support our member led Equity, Diversity and Inclusion (EDI) task group and subgroups. These task groups, with your support, will lead the direction that our EDI membership initiatives take. One of the primary core initiatives will be the delivery of a mentoring scheme for our members with an inclusivity focus.
To be shortlisted for this post, you must have:
• Excellent Project Management skills and experience
• Demonstratable knowledge of the EDI space, leading practises and ideologies
• Previous experience of working with members/volunteers including in an advisory and secretariat capacity.
• An understanding of and preferably experience of managing mentoring schemes.
Experience of working in a membership organisation or knowledge of the engineering profession would be advantageous.
What we can offer you:
• 25 days paid annual leave (rising with service) plus bank holidays and flexi leave
• A pension scheme with up to 9% employer contributions
• Life Insurance
• Private Medical Insurance
• Permanent Health Insurance
• Health Cash Plan
• Employee Assistance Programme
• Season Ticket Loan
• Cycle to Work Scheme
• Continuous Professional Development
Working Conditions:
We are based on the edge of the City of London, our office is bright, modern, and open plan. We are an inclusive and friendly workforce. We are presently operating a working model of office based and remote working and envisage operating a longer-term hybrid working model.
Additional information:
For more information including a full job description and candidate privacy policy, visit our website.
If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to invite to an interview.
The Institution does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered.
The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.
If you feel you have the skills, experience, and expertise we’re looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
Health and healthcare policy are complex matters which are constantly evolving. With so many cross-specialty issues affecting the whole of the medical profession, it is the Academy’s role to ensure a united voice is heard by policy makers and key decision makers. We are seeking a project manager to join our friendly, diverse and talented team working at the heart of national healthcare policy. The National Clinical Assurance Group provides independent advice and assurance to NHSE on developments around the clinical content used for NHS pathways, ensuring that patients receive the best care for their condition. As project manager, you will lead the project to ensure that NHS pathways are independently assured by clinicians who are leaders in their field.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cherry Lodge Cancer Care is an independent charity committed to improving the quality of life for people living with cancer, their carers, family, and friends.
We have an exciting opportunity for you to join us as a Cancer Information Specialist Nurse, and are seeking an experienced, flexible, and dynamic NMC registered nurse to join our team.
At Cherry Lodge, we work alongside the clinical care of the NHS in an area centred on Barnet and covering much of North London and South Hertfordshire. We are based at the very friendly and welcoming Cherry Lodge Centre, in Union Street, Chipping Barnet. We also have an Outreach Service with an impact across the borough of Barnet, concentrating particularly on providing information and support to members of black and minority ethnic groups. Our Befriending Service provides additional support for people in their own homes.
Job Purpose:
To act as a specialist information resource for the management of people with cancer, their carers, and families.
To co-ordinate, manage and develop the Cherry Lodge Cancer Care (CLCC) information service by providing assessment, information, support and signposting to people visiting and telephoning the centre. Oversight of interventions and therapies delivered, ensuring the person with cancer/carer/family experience of support feels seamless and is transparent.
To work proactively with primary and secondary care and voluntary sector partners to promote Cherry Lodge Cancer Care and build awareness of the support available for people living with and beyond cancer. This will include further developing relationships with local cancer care providers including the North London Hospice and North Central London Cancer Alliance.
Contribute to the coordination of the day-to-day running of therapy and complementary therapies delivered at CLCC, including mentoring of junior staff and volunteers as necessary. Working in close partnership with the Volunteer Co-ordinator and Befriending Service Lead.
Main Duties and Responsibilities
Information/Service Provision
To ensure people with cancer their carers and families/friends gain access to the information they require by providing the following services:
1. To provide one to one sessions where assessment and planning ensures people are able to discuss all information aspects of their illness (symptom management, treatment, and living with cancer).
2. Provide support, access to therapies and signposting to other local services and support services.
3. Provide appropriate psychological support throughout the cancer diagnosis, treatment and follow up pathway, as appropriate and identified by the person with cancer.
4. Facilitate and support nurse/therapy led groups
5. Act as the person with cancer’s advocate, particularly where informed discussion may affect care management options, by ensuring robust links with secondary care Clinical Specialist Nurses.
6. Deliver support, information, and education to promote self-care following a diagnosis, and reduce risks of future complications. Actively encourage a Health & Wellbeing, enabling approach.
7. Work closely with the Cancer Information Specialist Nurse (Outreach).
8. To maintain a comprehensive, accurate and up to date information resource, including a database of information about local and national services.
9. Maintain professional links and liaise with other units/centres to ensure continuity of care and support for patients throughout their care pathway.
10. To use communication skills and empathy to impart information at all levels. To work with the Operations Manager to audit the service on a regular basis ensuring that feedback from users of the service is used to develop services further.
11. Support and participate in service review and ongoing development of nurse/therapy led services.
12. Ensure clear and concise records are documented ensuring effective communication observing NMC guidance for records and records keeping.
13. To provide information by telephone and respond to written requests for information.
Managerial and Leadership responsibilities
1. Act as a role model demonstrating high standards of care and providing leadership to all staff in the Cherry Lodge Cancer Care team.
2. Responsibly manage resources utilised within the role.
3. To publicise the facilities and activities of CLCC within the local provider trusts and in the wider community.
4. To ensure all activity delivered at CLCC is recorded on the database and provide regular updates to the Operations Manager and Trustees, helping to identify where there is unmet need in order that new services can be developed/commissioned.
5. To develop policies and procedures to assure the quality of information giving and support, including monitoring and evaluation systems that meet the highest standards, and is in line with activity across the North Central London Cancer Alliance.
6. To contribute to the Charity’s annual and strategic plans by working with the Operational Manager and Trustees to provide data & narrative that will assist in planning future service developments.
Training and Education
1. Support a positive learning environment for all staff – including volunteers.
2. To contribute to CLCC’s education programme by organising talks, seminars and workshops relating to cancer information and support.
3. To lead on the delivery of CLCC’s Induction Day for all staff and volunteers, evaluating its effectiveness by seeking and incorporating participant feedback.
4. Take responsibility for own learning and development needs.
5. Develop and maintain awareness of current local and national guidelines and workstreams which affect cancer information services, sharing a regular update with CLCC staff and Trustees.
6. Participate in regular clinical supervision and have responsibility for maintaining that supervision.
7. Attend management meetings, Trustees meeting and events as appropriate.
8. To understand and comply with all policies at CLCC including (but not exhaustive) Health & Safety, AL/TOIL, sickness reporting and monitoring and GDPR.
Research, Audit & Quality
1. To develop methods of obtaining useful feedback from people with cancer and other users of the service in order to provide high quality and responsive service, and to develop mechanisms to audit the effectiveness of the service.
2. To critically evaluate latest research and audit findings, disseminating these findings into practice in order to develop best practice and helping to support understanding by all (centre users and staff).
Personal Development
1. To maintain own expert level of competence.
2. To maintain current NMC registration by ensuring compliance with the NMC revalidation process.
3. To actively participate in the CLCC appraisal process.
4. To facilitate access to training for all volunteers within the service, working closely with the Volunteer Co-ordinator.
Communication
1. Develop and maintain good channels of communication and openness with colleagues within Cherry Lodge Cancer Care.
2. Ensure effective communication regarding all matters across the service. Be aware that all staff and volunteers represent Cherry Lodge Cancer Care and ensure that your actions always represent Cherry Lodge Cancer Care’s values and beliefs. Keep up to date with Cherry Lodge Cancer Care’s internal communications and share these with junior staff to ensure compliance with current requirements. Foster and encourage a sense of inclusiveness with all members of the charity’s team.
Global Programme Manager (Nepal & Myanmar)
£50,715 pa pro rata plus excellent benefits
London WC1 and home-based
35 hours per week
Permanent Contract
The Programme Manager is an exciting and influential role at RCPCH Global, a specialist unit within the College, in which you will lead the management of our maternal and child health programmes in Nepal and Myanmar, with some support for our work in Rwanda. Based in our London office, you will oversee the implementation of the programmes, including the delivery of high-quality programme activities.
As Programme Manager, you will monitor and manage all financial and budgetary aspects of the programme in compliance with donor requirements and take the lead on all programme reporting to donors, maintaining and ensuring high-quality programme monitoring and evaluation processes are adhered to.
Crucially, you will be responsible for liaising with local programme counterparts and stakeholders in the field, which may include regular field visits. You will also take the lead on the recruitment and management of long-term programme volunteer clinicians, as well as short-term advisory consultants, for the programme.
In addition to wider donor liaison, you will help develop new programme grant agreements with a preliminary focus on UNICEF and the James Percy Foundation, as well as promoting RCPCH Global activities to external stakeholders.
Suitably qualified in international development, public health, international and global health, health systems strengthening and child health, or with equivalent work experience, you should have excellent project/programme management skills and have a background in a relevant international/development management or implementation role.
With demonstrable experience of designing, initiating and leading complex programme development processes, including with senior government counterparts, local partner organisations and international and multilateral donor agencies, you should have a significant understanding of budget management and financial reporting, including to bilateral and multilateral donors.
Previous experience of successfully managing large complex programmes, including supporting field-programme teams both remotely and in the field, within the international development and/or health sectors is essential, whilst experience of working in developing countries would be desirable.
Although based in London, this role may include some travel to Nepal. Additional travel to Rwanda as part of support role may be required.
RCPCH Global is a unit within RCPCH which designs and manages a range of international projects and programmes to improve neonatal, child and adolescent health, primarily in sub-Saharan Africa, Asia and the Middle East. Our programmes use teams of skilled clinicians and other health professionals to work with counterparts in targeted low-income countries to train and mentor doctors, nurses and other health workers, as a means of helping to build the capacity and quality of the health systems in those countries.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and Minority Ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
Closing date: 26 May 2024
The client requests no contact from agencies or media sales.
The Task Ahead: Finance Manager
As The Difference moves from its early start-up phase into the delivery of our 2025-30 strategy, our programmes and sector-influencing work are expanding to reach more schools and to deepen our impact. Alongside this growth, our team - and the operational function which supports them - is also growing.
As Finance Manager, you will be a key member of the Finance & Operations team. You will hold end-to-end responsibility for the finance function, from reconciliations to budgeting. You will decide where and how our existing processes could be improved, as well as developing new systems that will underpin our work as a larger and more established charity. You will be supported by the Director of People, Finance & Operations, as well as our external auditors.
The Difference is still a small and growing charity. This means that our work is fast-paced, our roles are broad, and there is a culture of being reactive and flexible, as the needs of the organisation evolve. If this sounds exciting rather than daunting, then this could be the role and team for you!
Areas of Responsibility
The Difference is looking for a Finance Manager to lead our finance function in the following ways:
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Oversee our internal bookkeeping, payment, and accounting processes, and improve these systems ongoingly.
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Lead on budgeting and forecasting across the organisation, supporting teams to predict income and expenditure and make sound financial decisions.
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Lead on the production of management accounting information, including internal monthly management accounts, quarterly reports for Trustees, and financial reports for investors.
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Lead on The Difference’s audit process, with external auditors.
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Work with the Development & Impact Manager to update fundraising pipelines, and ensure the availability of high quality income projections for Trustees.
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Support accurate budgeting and reporting for grant funding, including tracking spend of restricted funds.
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Support business planning by working with teams to model potential future work - e.g. costs of expansion of an existing programme; modelling potential new programmes.
Person Specification
Essential – We are looking for the following skills, aptitude and experience; though you may be stronger in some areas than others:
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Values – Your experience evidences shared values with The Difference (see below) and a personal commitment to our mission to improve life outcomes for vulnerable people.
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Finance experience, operational and strategic – Experience across all areas of finance, from accurate invoicing, payments and record-keeping, through to setting and managing budgets, financial modelling and forecasting, and working with external accountants or auditors.
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Finance process development – Experience of developing finance systems; the ability to recognise how processes could be continuously improved, and enact this improvement.
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Leadership of self and others – Confident in identifying skills or information gaps within your team, and drawing on the expertise of others to address these gaps. Able to show how you've continually grown your own skills and those of your team members so that together you can efficiently cover workload and plan ahead.
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Proactive problem-solving – Ability to thrive in a fast-paced start-up environment and to problem-solve: from rolling sleeves up and diving into detail to working collaboratively to build capacity.
Desired – You are more likely to be successful in your application if you have one or more of the following additional experiences:
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Accounting qualification and experience - Some form of accounting qualification and post-qualification experience.
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Early-stage charity/social enterprise experience – You may have specific experience growing charities or businesses for social good at the early or start-up phase.
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Experience of charity finances – You may have worked for or supported other charities, and have experience of working with philanthropic grants, charity accounting, and governance.
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Insight into schools – You may have experience working in the education sector, whether that’s through working for a business or charities that partnered with schools, or through working in a school yourself.
Why Work for The Difference?
Schooling isn’t working for the children who need it most. Every week in England 109 children – equivalent to three full classrooms – are permanently excluded. This is just the tip of the iceberg. Since the pandemic, school suspensions have risen significantly, as has persistent absenteeism. 1 in 5 children are missing more than 10% of their time in school. Children who are excluded or persistently absent are much more likely to already be experiencing vulnerability or disadvantage. They are more likely to live in poverty, have additional learning needs, suffer mental health challenges, or experience a lack of safety outside school. Certain ethnicities are also disproportionately affected, notably Gypsy Roma Traveller and black Caribbean children.
Exclusion and high rates of absence can have a dramatic effect on life chances. These young people are more likely to drop out of education or employment, become vulnerable to long-term mental ill health, or be at risk of criminal exploitation. The Difference believes that children and young people deserve better and that the education system has to change.
Our Organisation
The Difference is a young education charity, founded to change the story on lost learning. By 2030, we want rates of exclusion and absence to be falling nationally and for schools to be better equipped to support all children, including those who may be vulnerable. The Difference was born out of a year of research into school exclusions with think-tank IPPR. This research identified a lack of inclusion expertise in schools and proposed a new leadership development programme to fill this gap. In 2018, Difference founder Kiran hired the team who took this idea from concept to reality, beginning work with our first schools.
The Difference is now a 22-strong team delivering multiple school leadership programmes, alongside a growing research and policy arm. The team is supported by our Youth Advisory Board, made up of young people who have experienced exclusion and who provide their expertise and insights on how school inclusion work should be done. This work is needed more than ever. Effects of COVID-19, coupled with the spiralling cost of living, have substantially increased levels of vulnerability. Schools serving excluded pupils face under-funding. The Difference has had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and grow our capacity to lower exclusions across England.
Our Values
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High Expectations - We are ambitious for excellence from young people, colleagues and ourselves. We don’t believe in writing off someone’s potential because of their identity or experience of crisis.
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Strong Relationships - We prioritise genuine relationships over transactional interactions, and know that this requires deliberate relational practice. We see colleagues and partners as people first and their roles second; and know this greater trust allows us to take more risks, gain more feedback and have greater impact.
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Internalised Locus of Control - We work hard to reframe difficult situations to discover what we have within our power in terms of solutions. We take it upon ourselves to walk towards challenges and can take a high level of ownership and agency in our work/
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Pragmatism - We believe leadership means recognising current limitations and striving for improvements within and beyond them. We develop consensus and chart new ways forward, challenging false and extreme positions like “zero exclusions” or “no excuses”.
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Scientific approach - We take a diagnostic approach to unpicking causes of problems. We are loud and proud of our failures, recognising failing fast and often is key to finding the best solutions. We test solutions and are willing to use data and feedback to make adjustments and choose new directions.
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Not Squeamish about Structural Inequality - We believe patterns of inequality can and should be disrupted. We strive to be clear-eyed about these inequalities, and both the individual practice and system-changes required to address them. We push ourselves to overcome awkwardness in talking about this; and begin by acknowledging our own biases and blind spots.
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Asset-based - We work hard to avoid deficit thinking and aim to start with what’s strong, not what’s wrong. We are careful not to frame our colleagues and stakeholders - particularly young people and families – as victims but instead to recognise their agency.
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Wise selves - To both enjoy work and do their best, we want to make decisions and work with others in our “wise” - or regulated - selves. We also want to bring our compassionate self to those we work with, externally and internally, to support one another through challenging times.
How To Apply
To apply, please complete all sections of the application form by midnight on Sunday 19th May.
First round interviews will be held during the week beginning 27th May, over video call. Please indicate if you would not be available to attend an interview during this week.
If successful in this stage, second round interviews (including a task to be completed the same day) will take place on the week beginning 3rd June, at our office in Bethnal Green.
We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector such as people from black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, people with experience in the care system, non-graduates and first-in-family graduates.
As part of our commitment to fairer recruitment, all applications will be assessed with names and any protected characteristics redacted.
Recommended Reading
If you’d like to understand more about The Difference and what we are trying to achieve, we would recommend the following:
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The research which underpins our organisation.
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Our latest Impact Report, sharing our work in 2023
The client requests no contact from agencies or media sales.
ob Purpose: London Met Students’ Union (LMSU), a registered charity and company, has been enhancing its processes and procedures to professionalise its approach to finances and day-to-day operations over the past year. This role is pivotal in ensuring that all our work meets the standards expected of a charity. It involves supporting the financial administration of the Students’ Union, managing student receptionist staff, and providing administrative support to the union and Senior Leadership Team.
Main Duties and Responsibilities:
Management and Supervision:
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Line manage direct reports and monitor their workload to ensure adequate staffing levels.
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Recruit and manage student staff and volunteers for union projects, events, and campaigns.
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Maintain regular feedback channels with direct reports and conduct performance reviews in line with HR policies.
Finance:
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Assist the Finance and Operations Manager in the efficient running of the Finance department.
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Ensure accurate processing of sales ledger and purchase ledger transactions.
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Assist with payment runs, monthly payroll processing, and various reconciliations.
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Support the Finance and Operations Manager in annual audit and budget preparation.
Income Generation:
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Identify income opportunities and oversee sales responsibilities of student receptionists.
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Ensure student receptionists achieve income generation targets.
Operational Responsibilities:
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Set up work email accounts for new starters and maintain contact details for all staff and officers.
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Assist in gathering required documentation from new starters and manage union storage space.
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Provide administrative support to senior management as needed.
Training:
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Lead training planning for student receptionists to ensure understanding of union opportunities.
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Support other staff training requirements as directed by the Finance and Operations Manager.
How to apply:
For the full job description & application form visit our website.
Deadline for applications: Thursday 9th of May at 5pm
Interviews will take place Tuesday 21st and /or Wednesday 22nd of May 2024
Start date: TBC
Empowering students to make the most of their time at LMU and transform their lives for the better.
The client requests no contact from agencies or media sales.
We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families. Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.
The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year. The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.
We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service. Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services. We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.
This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work. We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.
If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.
Further information about Respond
Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and person specification.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
Deadline for applications – Monday 3rd June 9am.
Interviews - Thursday 13th June in person in London.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
Haringey Migrant Support Centre is a community-based organisation, with over a decade of experience supporting migrants in Haringey and neighbouring boroughs. We provide free and professional advice, casework, referrals and signposting on issues relating to immigration, housing and welfare. We also have a Community wellbeing space and advocate for change through policy and campaigns work. HMSC has a staff team of 9 people. We are supported by a team of 40 volunteers.
We run a busy service which is responsive to a fast-changing environment. We are looking for an Operations Coordinator to lead on all aspects of the smooth running of the office, financial and organisational administration and premises management as well as taking a key role in our external communications.
The ideal candidate will enjoy working in a small, busy organisation, and must be confident taking a lead on their own work. You will be part of a committed and friendly team, with the opportunity to develop new skills, contribute to the organisation’s direction, and gain a thorough understanding of HMSC and the wider sector. This role will suit someone who is very well organised and values the importance of excellent administration and process management in underpinning the success of a people-facing community team. You will work at the heart of the organisation, and across different teams, to play a pivotal role in ensuring HMSC is able to assist hundreds of migrants approaching the service every year.
Working for HMSC: Staff terms and conditions include a supportive probationary period, contractual sick pay scheme, Pension scheme, and generous leave of absence allowances.
You can find out more about HMSC and the work we do on our website.
To apply, you will need to submit the application form by 9am on Monday 6th May. Late applications will not be accepted. Interviews will take place in the week beginning 13th May.
We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources on their website which may help in preparing your job application.
The client requests no contact from agencies or media sales.
The Finance Manager is responsible for the day to day operation, management & control of the finance function, including the completion of all finance tasks including financial & management accounting. Reports directly to the Executive Director.
The post holder will have ambition and enthusiasm to drive change in the department to meet the needs of an evolving organisation.They will need experience of working closely with budget holders and ensuring financial processes are embedded.
The Finance Manager is responsible for the day to day operation, accuracy and integrity of the financial accounting systems within the organisation. They are responsible for producing monthly accounts, undertaking variance analysis and implementing financial controls
Responsibilities
Annual Audit
• Overseeing the preparation of the annual audit pack and the statutory audit process.
• Management of the annual audit, liaising with BFT’s auditors.
Financial Planning
• Work as necessary with the Executive Director in drawing up annual company budgets, production budgets, annual operating plans and cash-flows, and long-term financial planning.
Monthly Management Accounts
• Report against annual budget on a monthly basis.
• Accuracy and completeness of data input
• Maintaining Purchase ledger and supplier information.
• Supplier payments.
• Petty cash payments, control, reconciliation and filing.
• Assisting on the export and creation of financial reporting.
Reporting and Accounts
• All financial accounting duties.
• Production of draft Monthly Management accounts for the Belarus Free Theatre.
Person Specification
They will be a good communicator, with the ability to work with a range of staff across all departments, have excellent analytical and spreadsheet skills, hands on experience as well as a formal accounting qualification (or part qualification) such as AAT or ACCA/CIMA.
Essential
• Full or part qualified ACCA/CIMA (or equivalent)
• Experience of Sage Line 50 and Sage payroll
• Excellent and proven IT skills including excel (vlookup, pivot tables etc)
• Accounts preparation to TB and Management Accounts
• A proven track record of managing finance in a small to medium sized organisation
• An understanding of Charity VAT, TTR and PAYE
• Experience of Charity Accounts and SORP
• A good communicator and advocate for the department
• Enthusiastic team player and internal communicator
• Efficient and methodical
• Accuracy and attention to detail
• Responsible and reliable
• Ability to work across tight deadlines and manage a diverse workload
Desirable
• Experience of dealing with transactions in other countries
• Experience of production and or project accounting
• Experience of charity and/or arts environment
• Experience of preparation of quarterly VAT return including partial exemption calculations
• 3 years managerial
Request our candidate pack for further details about Belarus Free Theatre and the responsibilities of the role. The Candidate pack is available in audio and BSL formats.
The client requests no contact from agencies or media sales.
Are you comfortable to multitask and prioritise your workload? Do you enjoy managing a variety of services? Have you got an understanding of older people and their needs?
We have an opportunity to lead our Health & Wellbeing Team as part of a job share working in collaboration with another senior manager.
You will manage, develop and market Hospital Discharge and Health & Wellbeing Services in Bromley and Greenwich and work in partnership with other providers. You will be responsible for all Hospital Discharge services and work closely with the Hospital as well as be an active member of the Senior Management team.
KEY DUTIES AND RESPONSIBILITIES:
· To have oversight of the monthly and quarterly reports for the services
· The successful candidate will have responsibility for the following services:
o Take Home and Settle/ Hospital Aftercare Service
o Sitting Service
o Handy Person Service
o Frailty Care Navigator
o Long Term Health Conditions
· The work will include some on call responsibilities on evenings and weekends for the Hospital Discharge Services which an extra payment will be made.
· To work in partnership with other providers and health partners across both boroughs.
· To work within the Bromley Well partnership and maintain contact with BTSE
· To build a strong relationship with the hospitals and NHS staff
· To be responsible for health and wellbeing staff including undertaking supervision, guidance and support, allocation and monitoring of work plans, annual appraisals, identification of training needs and participation in the recruitment of staff.
· To work with the Chief Executive to devise and implement a marketing / publicity strategy to promote primary and secondary interventions and other services for older people.
· To work in partnership with older people, volunteers, statutory, voluntary and other agencies to initiate and deliver a programme of healthy living and recreational activities which meet the needs and aspirations of older people in Bromley and Greenwich identifying and developing new initiatives and partners.
· To be responsible for ensuring that risk assessments are undertaken of premises, outreach venues, client’s homes and other measures for the provision of a safe environment ensuring that all legislative requirements are met.
· To ensure that evaluation and monitoring of service/project outcomes is implemented, enabling Age UK Bromley & Greenwich to demonstrate the effectiveness and impact of the service delivery.
· To establish and maintain excellent working relationships with clients, work colleagues, volunteers and partner organisations
· To work alongside the Chief Executive to undertake long-term strategic planning of primary and secondary care interventions and other health and wellbeing services.
· To work with older people and with other groups, organisations and agencies in the boroughs to identify potential areas for health, education and social activities that older people want to participate in, and identify funding sources to develop and deliver the new areas of work.
· To be creative and innovative in designing new opportunities and projects for people to get involved across the boroughs in the co-delivery of services.
· To work with diverse and/or hard to reach individuals / groups who are not involved in their community, in particular targeting people who are socially isolated.
· To keep your knowledge up to date with the health priorities and health commissioning strategies in both boroughs to ensure our services are ‘fit for purpose’ and can contribute to the current overarching outcomes agreed between the local Authorities and the ICB.
· To be familiar with the Joint Strategic Needs Assessments (JSNAs) Health & Wellbeing Strategies and decisions agreed at the joint local authority and ICB & Wellbeing Boards.
FOR A FULL JOB DESCRIPTION PLEASE DOWNLOAD THE JOB PACK
The client requests no contact from agencies or media sales.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: 9am, 1st of May 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a Senior Fundraising Operations Executive to join our team and support operations for high value fundraising activity, covering the Corporate, Community and Philanthropy teams.
Key responsibilities:
- Supporting High Value Operations: You’ll work on a variety of regular and project-based high value operation activities with a focus on our Corporate and Community Teams, including:
- Supporting project planning and evaluation.
- Managing inductions and overseeing training programmes.
- Administering contracts and overseeing risk management for partners and supporters.
- Reporting on prospect management and supporter engagement within the team.
- Batching income and expenditure.
- Database Oversight: You’ll ensure our database remains accurate and current, upholding best practices and fostering continual improvements.
- Keeping our fundraisers in the loop: You’ll be responsible for maintaining our central information hub, guaranteeing that our fundraisers are well-informed and equipped to secure essential funds.
We have ambitious plans to significantly grow our High Value income over the next five years. This role offers the opportunity to contribute to this growth through innovation, problem solving, and process support.
About the team
The High Value Operations team provides expert support to fundraisers in the areas of systems, processes and planning to enable efficient and effective high value donor facing activity.
This role reports into the Operations Manager in the High Value Operations team, which includes 8 members and supports high value activity across the Corporate, Community and Philanthropy teams.The Corporate team consists of 15 fundraisers, the Community team 52 fundraisers, and the Philanthropy team 9 fundraisers.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you are a strategic navigator, adept at charting a course through complex fundraising landscapes. Your expertise lies in communication and relationship building, and you possess outstanding writing skills with demonstrable experience in crafting a wide variety of documentation for diverse audiences.
Your strong IT skills include proficiency with Microsoft packages, including an intermediate knowledge of MS Excel, MS PowerPoint, and MS Project. You understand budgets, broad financial processes, and have extensive project management experience, covering scoping to evaluation.
In dynamic environments, your operational agility shines as you swiftly learn new skills, solve problems creatively, and are committed to operational excellence. You'll have successfully implemented operational processes, provided guidance, developed tools, and delivered training.
As a database expert, you have hands-on experience using a CRM database, such as Raiser’s Edge, Salesforce, or Microsoft Dynamics. With strong analytical skills, you can create reports and turn insight into action with ease.
Your ability to work methodically and with precision is evident, and you have experience handing sensitive and confidential information with tact and discretion, adhering to relevant legislative and organisational procedural requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held during the advertising period. Interviews will be held over MS Teams.