Operation manager jobs in westminster, greater london
Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team covers the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Wednesday 19th November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Role Summary
Julie’s Bicycle (JB) is seeking an experienced and hands-on professional who can contribute to the organisation's financial strategy and future resilience. This is a senior leadership role within the Operations and Finance function, where you will be working closely with the Managing Director, Head of Programmes, CEO, and Treasurer, providing the essential financial intelligence needed to guide key organisational decisions.
Job title: Finance Manager
Contract: Preferably 0.8 FTE (Full-time also considered for the right candidate), 1 year contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £50k to £55k p.a. (pro rata), depending on experience
Reporting to: Managing Director
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change—and that the arts and cultural sector has a vital role to play in building a just, regenerative future.
For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership through advocacy, research, policy influence, training, and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information, please visit our website.
The Role
The Finance Manager will be a pivotal position within JB’s senior leadership team, responsible for the effective and efficient management of all financial operations. This role requires a highly experienced and hands-on professional who can seamlessly manage day-to-day bookkeeping and compliance while also contributing to the organisation's financial strategy and future resilience.
The ideal candidate will have a strong background in charity finance, a deep understanding of VAT complexities, and the ambition to grow into a strategic financial leader. You will work closely with the Managing Director, CEO, and Treasurer, providing the essential financial intelligence needed to guide key organisational decisions.
Key Responsibilities
Financial Management And Reporting (Operational & Strategic)
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Hands-on bookkeeping and transaction management: Oversee and execute all financial transactions, including accounts payable, accounts receivable, payroll preparation, and bank reconciliations using the organisation's accounting software.
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Management accounts: Prepare accurate and timely monthly management accounts, commentary, and analysis for the Managing Director, CEO, and the Board of Trustees.
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Statutory compliance: Manage all aspects of Charity SORP compliant financial reporting. Prepare and coordinate the annual statutory audit, working directly with external auditors. Oversee filing and reporting to regulators including the Charity Commission and Companies House.
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VAT and tax compliance: Lead on all VAT compliance, including preparation and submission of quarterly VAT returns, ensuring full adherence to HMRC regulations, particularly those unique to the charity sector, including partial exemption requirements and annual adjustments.
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Budgeting and forecasting: Coordinate and support the annual budgeting process. Develop regular financial forecasts and projections to ensure the organisation remains financially sustainable.
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Cashflow management: Monitor and manage the organisation's cash flow, ensuring adequate funds are available for all operational needs.
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Payroll: Manage the relationship with the outsourced payroll provider, collate salary information, ensuring is accurate and up-to-date and manage pension payments.
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Coordination of confidential finance administration: Business rates/premises, company bank accounts, credit card software, audit preparation, companies house, PL, EL, PI & and drive insurance renewal process
Strategic support and leadership development
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Financial insight as part of the Senior Leadership Team: Develop and deliver clear, data-driven financial analysis and insights to inform strategic decision-making across the organisation (SLT, SMT and Board).
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Policy and procedure: Review and maintain robust financial controls, policies, and procedures to safeguard the charity’s assets and ensure best practice.
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Strategic recommendations: In collaboration with the MD and CEO, research and present options for improving financial efficiency, exploring new funding models, and strengthening the long-term financial health of Julie's Bicycle.
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Board support: Prepare monthly management accounts, as well as comprehensive financial reports for quarterly Trustee meetings, attending meetings as required to present and discuss financial performance.
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Training the team: Embed a culture of financial curiosity, procedures and basic literacy.
Grant And Project Finance
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Restricted funds: Maintain meticulous records for all restricted and designated funds, ensuring compliance with all donor and grant conditions.
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Grant reporting: Lead on preparing detailed financial reports for funders (e.g., Arts Council England, trusts, foundations), ensuring all expenditure is accurately recorded and compliant with specific grant requirements. Consolidate all the above into a shared reporting calendar.
Person Specification
Essential experience and knowledge
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Qualified accountant (ACA/ACCA/CIMA/AAT), with at least 5-10 years of demonstrable, progressive experience in a similar finance role, with a significant portion gained within the UK charity/non-profit sector.
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In-depth, practical knowledge of UK charity financial regulations and Charity SORP.
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Expert-level understanding of VAT for charities, including partial exemption and trading subsidiaries.
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Proven ability to manage the full accounting cycle, from transaction entry (bookkeeping) through to preparing statutory accounts.
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Experience in managing the annual audit process and engaging with external auditors.
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Excellent proficiency with accounting software (e.g., QuickBooks, Xero, Sage, Aquila) and advanced Excel skills.
Skills and attributes
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Hands-on and proactive: Willingness to undertake all levels of tasks, from routine data entry to high-level analysis (essential)
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Developing leadership: Demonstrable potential or experience in influencing decisions, leading process improvements, and contributing strategic thinking (strongly desirable)
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Collaborative working: Ability to nurture and maintain relationships across the team (essential)
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Exceptional attention to detail: A meticulous and highly accurate approach to all financial data and reporting (essential)
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Communication: Excellent written and verbal communication skills, with the ability to explain complex financial information clearly to non-finance colleagues, the MD, and Trustees (essential)
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Alignment with mission: A genuine interest in and commitment to the mission and values of Julie’s Bicycle (desirable)
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 23rd Nov 2025.
We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.
Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Details:
Salary: £55,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London.
For this role, we expect someone to come into the office in London at least one day each week, when most of the team is likely to be in. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Midnight on Sunday 30 November 2025.
Interview dates: We expect to hold first interviews over Teams on Tuesday 9 to Thursday 11 December 2025.
Second interviews will take place in-person at our London office week commencing 15 December 2025 – exact date TBC.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
We are looking for someone with impressive programme management and change management experience, who can lead through others. Someone who is both attentive to detail, and an expert communicator.
You will lead a team of four experts in project and event management, who support clinicians and specialist advisors to deliver truly impactful programmes, projects and networks, with and for the hospice sector.
You’ll shape our approach to programme management across the team, developing and embedding ways of working that give our work consistency, quality and meaningful results.
You will also spearhead the delivery of two new, vital programmes of work - supporting the wellbeing and professional development of the hospice workforce, and improving access to quality hospice care for people experiencing socio-economic disadvantage.
Perhaps you’re working in the charity and/or healthcare sector already, or you might bring senior programme management experience from other fields.
Either way, you’ll become part of a close, 17-strong Programmes Team at Hospice UK. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by midnight on Sunday 30 November 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Sunday 30 November 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Project Manager | Interim | £400 - £500 per day (Inside IR35) London | 3 Months + | Remote
For a global healthcare organisation undergoing digital transformation, we're recruiting an interim Project Manager for at least 3-months. Reporting to the Director of Data and Digital Transformation, this role will lead on several digital transformation projects at various stages of project life cycle. This role will partner with teams across the business and other Project Managers, the Product team, BI team, and IT teams, as well as the Governance and operations divisions to drive the organisation forward on its journey to improve and enable change.
What you'll be doing:
- Leading a range of in-flight projects (various stages of project life cycle) across digital, data and technology clusters including business change, IT systems/products, and improvements to current platforms
- Management of all project elements including budget management, requirements gathering, implementation planning, impact assessments, risk mitigation and benefits management
- Project reporting, including presenting to project boards and senior stakeholders
- Efficiently picking up in-flight projects as well as initiation of newly defined projects, acting as the interface between the business and technology teams - gaining buy-in from stakeholders
- Coordinate weekly updates of project action logs, status reports, risks, and issues and track and report on project performance to senior stakeholders and Board
- Maintain benefits realisation and tracking register, and run project scoping, requirements and lessons learnt workshops
What you'll offer us:
- Proven track-record of delivering IT, Digital or transformation projects
- Proven track-record of leading and managing multiple projects at the same time, with varying degrees of complexity and time frames
- End-to-end project management from planning, executing, monitoring / controlling and closing
- Experience of leading Tender and Request for Proposal bids for vendor selection
- Prince2 or other methodology
- Ideally experience from NHS or other healthcare environments
- MS 365 Suite, MS Planner P3 experience
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced Events Manager to join our Care Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
Our Care Events Team provide an extensive programme of groups and events for the 800 life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, bereavement café, memorial days and many festive events such as ice-skating at Hampton Court. Taking place at our hospices and in the communities we serve, there are 5-6 events each week, offering important opportunities for families to make memories together.
About the role
The Care Events Manager is responsible for the delivery and oversight of the annual programme of events. The Care Event Manager leads the Care Events Team, including an Events Assistant, Events Management Intern, Counsellor and care events volunteers, and working with family support workers, children’s therapists and counsellors to deliver an incredible programme of creative and inclusive experiences. The Care Events Manager works alongside the Lead Therapist and Lead Counsellor to ensure that family support at Shooting Star Children’s Hospices is everything the children and families need it to be.
At a weekly meeting, the team are made aware of children and family members who are struggling and think together about where they might benefit from the opportunity to spend time with others who share similar experiences or receive group therapy. Utilising professional events management skills, each event is planned meticulously to be a safe and inviting space. Providing this opportunity for families is integral to their mental wellbeing.
About you
This role requires an individual with professional events management experience, with a proven track record of executing high-profile and bespoke events. The individual should have skills in marketing, events administration and able to create events for families from diverse backgrounds. Excellent project management skills are required to keep the fast-paced programme on track, alongside diligence in health and safety. Leadership and management expertise enable the team to thrive, so that we can provide outstanding support to families. The Care Events Manager should be a compassionate and caring individual, sensitive to the needs of families at Shooting Star, with the emotional resilience to work with families who are experiencing grief and trauma. This is a unique opportunity for an events manager to utilise their skillset to make a huge difference to the families that we support.
Once or twice a month the Care Events Manager is expected to work on a Saturday or Sunday (time is given back during the week). The Care Events Manager will be working predominantly from either of our hospice sites (Guildford and Hampton) so they’re able to interact with the wider team. There may be one day a week when the Care Events Manager is able to work from home, however this isn’t every week.
Please see the attached job description for more information about this opportunity.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RSPCA North West London & South Hertfordshire
RSPCA North West London & South Hertfordshire is dedicated to promoting kindness and preventing cruelty to animals. As an independent branch of the RSPCA, we have been serving the North West London community for over 75 years. We rescue and rehome stray and neglected cats, rabbits and other small animals and provide assistance and education for pet owners. We operate 2 catteries and 6 charity shops.
The Role
We are looking for a Manager with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need.
They will expand our profile across the North West London and South Hertfordshire area, working closely with the trustees to create a sustainable business plan, and have overall responsibility for the day to day running of the charity.
Please note that this position is responsible for managing the charity, not the charity shops.
As our charity operates 7 days per week the successful candidate will be expected to be available outside of their normal working hours to handle any urgent issues that need to be referred to the Charity Manager.
Responsibilities
People
Proactively manage, support and develop employees to enable them to carry out their roles in the most effective way.
Governance and Administration
In consultation with trustees, develop and implement robust policies, operational procedures and controls compliant with up to date legislation in all areas of the charity’s operations. To include health and safety, employee legislation, animal welfare licencing standards and financial controls.
Continuously review and develop the charity’s activities to ensure they remain relevant.
Budget Management
Work with the Treasurer to set budgets and ensure that the charity operates within those budgets.
Animal Welfare
Develop the charity's ability to accommodate the changing animal welfare needs in our community.
Requirements:
• You have a proven track record of leading and motivating people to deliver the strategic aims of a business or charity
You have expertise and experience in:
• Operating at a senior leadership level
• Project management, change management and business planning
• Business development and growth
• Budget management
You are:
• A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships
• Proactive and forward-thinking with an ability to plan ahead
• Able to prioritise conflicting demands and thrive under pressure
• Educated to degree level (preferred)
• Holder of a UK driving licence
If you are passionate about animal welfare and have the leadership skills to drive our charity forward, we invite you to apply for the Charity Manager position at RSPCA North West London & South Hertfordshire today. Please submit your CV and a cover letter outlining how you meet the requirements of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Title: National Programmes Manager
Hours: 35 hours per week
Accountable to: Director of Membership
Salary: £37-42k depending on experience
Location: SW1P 3RB United Kingdom
Work Type: Hybrid (2 office days)
Overview
Mothers’ Union (MU) was established in 1876. It is a worldwide women-led movement with over four million members in 83 countries. Some 40,000 of our members live in Britain and Ireland and put their Christian faith into action in communities’ by delivering projects and programmes that bring hope and build resilience.
Mothers’ Union is unique. We do not work alongside communities; our members and volunteers work inside communities. From small initiatives to national programmes our aims are to stop poverty, violence, and injustice by supporting the vulnerable and to strengthen family life by nurturing relationships that are loving, faithful and respectful.
Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:
- We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
- Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
- We work with and welcome to the movement, people of all faiths and none.
Our Britian and Ireland members may be part of a branch or a parish membership, which sits within a Diocese, which reports to a Province. These Provinces and Dioceses follow the Anglican Church structure.
We are a diverse and inclusive movement who form groups, become friends and supporters outside of the church structure, together with a host of active volunteers all championing the work we do.
Job Purpose
The role of the central charity is to facilitate member support and the successful operation of the charity, lead strategic projects that work to ensure the longevity and sustainability of the global movement and to support the delivery of impactful work in communities that meet our aims.
Like many membership organisations, we need to focus on turning membership decline into membership growth. This role evolved from and is an integral part of the “Reimagining MU” project, where we looked at opportunities to secure the future of the movement.
The post holder will work directly with members and across the charity leading campaigns and programmes that help and support the communities in which we serve, drive membership growth, increase valued engagement and income opportunities, promote Mothers’ Union within the Anglican Church, and build effective relationships with external partners and organisations.
This role will lead the implementation of a suite of existing and new Britain and Ireland programmes which include domestic abuse, social justice, and family issues. Also, to look at new programmes and to manage continual programme reviews. These Mothers’ Union National Programmes are being adopted as best practice frameworks for successful community outreach projects by members in the communities in which we serve. It is envisioned that in resourcing and standardising existing work, these robust programmes will serve as vehicles for volunteer and member recruitment in dioceses in Britain and Ireland and be able to secure strategic partners and external funders to support our work.
Main responsibilities
Programme Development, Implementation and Review – Britain and Ireland
1. Work with the Director of Membership on the continued development, implementation and review of a member-informed national suite of Mothers’ Union programmes.
2. Research, review and develop new member resources, packs, and policies and manage access.
3. Work with the wider Membership team on the design, implementation, and delivery of new membership growth models.
4. Work with the Communications team on campaigns and programme branding and promotion.
5. Procure and manage relationships with programme strategic partners and funders.
Membership Engagement and Support
1. Manage relevant Communities of Interest (representative membership groups) for the different programmes.
2. Contribute campaign materials, articles, written printed and web content as required.
3. Support the membership by overseeing programme enquiries, and delivering resources, communications, webinars, podcasts, and events as required.
4. Working with the Membership Engagement Manager to ensure membership growth is reflected in the programme frameworks as an intended outcome.
5. Working with the Director of Membership and the wider membership team to deliver annual and regional events and conferences including the Annual Gathering, Provincial meetings, networking, and celebratory events.
General
- To manage existing national programmes; and to successfully framework and resource new MU campaigns and community outreach work into standardised, resourced and branded national programmes that are adopted and utilised by members and attract strategic partners to enhance successful outputs and increased income for the charity.
- To work across the charity on supporting the incorporation and delivery of membership and income growth targets and initiatives in the outputs of relevant areas of work.
- To produce and provide reports and resources as required for the Director of Membership.
- To undertake any other duties as requested by the Head of Membership.
Work Ethos
Integrity lies at the heart of Mothers’ Union and in our voice and actions, we aim to be:
· Respected.
· Effective.
· Accessible.
· Clear.
· And innovative approach.
Staff are expected to reflect these core values in their own personal characteristics. Post holders are expected to be able to demonstrate:
- A level of competence appropriate to the demands of this post.
- The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union’s Aims, Objectives, and Values.
- A clarity of communication.
- A collaborative and constructive style of operating, respecting colleagues and volunteers and their contribution.
- An understanding of or commitment to the Christian faith.
Person Specification
Candidates’ demonstration of the skills and qualities below will be assessed through the application form/CV and at interview.
Experience/skills
Essential
Desirable
Programme Development
Demonstrated project management and programme development experience.
A project management qualification.
Experience of working in a membership organisation in the design and delivery of member-informed services and support.
Policy and Advocacy
Experience of campaign, policy, and advocacy work.
Experience in the fields of domestic abuse, faith and discipleship, social justice, and family issues.
Membership Support
Experience working directly with customers/members.
Event management experience.
Computer and IT skills
MS applications. Zoom/Team meeting platforms. Survey software. Social media posting. CRMs.
Publisher and design software.
Qualifications
Education
Educated to degree level.
Personal Attributes
Organisation
The role sits within a Membership function. Ability to work in a team and self-direct as required, effectively prioritise workload and meet deadlines and timescales.
Communication
Good verbal communication skills – ability to engage effectively and confidently with a wide range of stakeholders.
Produce high quality, accessible, valued, and impactful resources, and documents.
Excellent writing skills – ability to tailor to various audiences clearly and concisely; to identify and summarise key messages.
Personal characteristics
Flexible, with the ability to use own initiative.
Ability to work competently and confidently with volunteers, external partners, the clergy, and a wide range of stakeholders.
Team player – ability to work with others and to contribute within a team.
The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union core values.
An understanding of or commitment to the Christian Faith
Knowledge and approach
A broad understanding of issues affecting faith and family life today.
The ability to take a creative and lateral approach to thinking about social problems.
A proactive attitude and enthusiasm to learn and grow in the role.
Research skills
Ability to collate, analyse, and synthesise data and use this in the development of support and services.
Ability to gather, manage and use a large quantity of information, research and reports effectively.
Ability to interpret statistics, survey data and quantitative and qualitative data effectively.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via e-mail.
The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Application Deadline
The closing date for applications is midnight on 17th November 2025. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not contact you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Values and Behaviours of Mothers’ Union staff
MU Staff Team Values
· Respectful.
· Supportive.
· Open.
· Adaptable.
· Solutions Oriented.
Below are examples of behaviours which show the values in practice.
Value 1: Respectful
· Being a role model, treating people with respect, both in speech and action.
· Reacting to situations and requests in a professional, calm and timely manner.
· Being sincere in understanding another person’s perspective.
· Being considerate of others’ time and concerns.
Value 2: Supportive
· Working as a team to meet collective goals and embrace shared perspectives.
· Building effective working relationships across the whole organisation.
· Celebrating successes and create a positive team spirit.
· Sharing personal knowledge, skills and experience with others to help them develop.
Value 3: Open
· Being open to constructive feedback.
· Celebrating differences and recognising everyone’s contribution.
· Engaging with stakeholders and seeking their views and feedback to improve.
· Being self-aware, reflecting on the work we do, how we do it and how it affects others.
Value 4: Adaptable
· If within capabilities, adapting to changes even if outside usual duties.
· Treating every experience as an opportunity to learn and develop.
· If possible, being flexible and responsive to the changing priorities of the organisation.
· Agreeing appropriate deadlines for work and meet them.
Value 5: Solutions Oriented
· Employing creativity by thinking outside the box to overcome challenges.
· Sharing views and driving continuous improvement.
· Encouraging colleagues to share alternative perspectives and ideas.
· Seeking solutions to solve problems.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
The client requests no contact from agencies or media sales.
Job Title: Communications and Marketing Manager
Reporting to: Head of Operations
Hours: 30 hours per week over 5 days (to include Monday morning)
Contract: Fixed term contract maternity leave cover (expected 12 months)
Salary: £30,000 - £32,338 FTE (pro rata – based on experience)
Annual Leave Allowance 27 days / plus bank holidays (pro rata) - plus 2 days at Christmas
Location: Remote, with occasional UK travel
About Us
CleanupUK is a national charity that supports communities in tackling the problem of litter and strengthening community connections. We work directly with people in areas of need to help them clean up and care for their local environment through the creation and support of litter-picking hubs.
Why Join Us?
This is a unique opportunity to make a real difference for communities and the environment nationwide. You’ll be joining a friendly, flexible and supportive team that values your creativity and initiative at an exciting time, as we continue to grow our national reach and impact.
Who We’re Looking For
We’re seeking an experienced and creative Communications and Marketing Manager to join us on a fixed-term basis to cover maternity leave. You’ll be passionate about driving positive change in communities and the environment, with strong skills in storytelling and creating engaging content across social media, web and campaigns. You’ll know how to bring a national charity’s voice to life in a way that connects with local communities.
You’ll be both strategic and hands-on, able to manage multiple projects and deadlines while adapting quickly to new opportunities and priorities. Organised and proactive, you’ll thrive working with diverse partners and stakeholders. Above all, you’ll share our commitment to community engagement, tackling inequality, and protecting the environment, using your skills to inspire and amplify voices.
About the Role
You’ll lead our communications and engagement efforts, helping to shape and deliver key campaigns and partnerships that sit at the heart of our work. From developing compelling marketing materials and managing digital content to promoting our litter-picking hubs and supporting national initiatives like our Summer Pick Me Up: Protect Our Waterways campaign and The Davina Awards, you’ll play a central role in telling our story and inspiring action.
Your work will be guided by our organisational objectives and annual communications work plan, with clear deliverables and milestones throughout the year. At the same time, you’ll need the flexibility and initiative to respond to the more reactive demands of the role — whether that’s capitalising on media opportunities, supporting partner activity, or responding to emerging issues and events.
A key part of the role will be developing and delivering engaging social media content that reflects our position as a national charity with a strong community focus — finding creative ways to connect our national voice with local stories, volunteers, and impact at a hyper-local level.
As our go-to person for communications, design, and content creation, you’ll bring a strong mix of digital, creative, and strategic skills, along with the confidence to manage multiple projects and relationships in a fast-paced environment. If you’re a skilled communicator with a flair for creativity and a passion for community engagement, tackling inequality, and protecting the environment, we’d love to hear from you.
How to Apply
Please submit your CV and a cover letter outlining how your experience matches the Role Description / Person Specification and why you’re interested in working with CleanupUK.
CleanupUK celebrates diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and identities.
If you need any support or reasonable adjustments to complete your application or interview, please share them here.
No agencies please.
Deadline for applications: 23rd November 2026
Start date: January 2026
#Communications
#Marketing
#Communications & Marketing Manager
#Marketing Manager
#Marketing Strategy
#Multi Media Marketing
#Commumications Strategy
#Communication
#Marketing Management
#Performance Marketing
#Digital Marketing
Please submit your CV and a cover letter outlining how your experience matches the Role Description / Person Specification and why you’re interested in working with CleanupUK.
Please do tell us where you saw the role advertised.
CleanupUK celebrates diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and identities.
If you need any support or reasonable adjustments to complete your application or interview, please share them here.
No agencies please.
Deadline for applications: 23rd November 2026
Start date: January 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Aim and influence
· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.
· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.
· Work within SCT values
Other key details
· A 5-day flexible working pattern, including weekends and bank holidays
·Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
·May need to work in other shops within London if occasionally required.
· Attend and undertake any relevant training workshops, events or meetings as required.
·A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.
Please supply a CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Partnerships Manager: Changemakers, you’ll lead the team that supports HOST’s global community of hosted partners (HPs). You’ll oversee all Community Support activity, ensuring partners receive the clear, responsive, and values-led service that enables them to focus on making change happen.
This role sits at the heart of the Partnership Management Circle. You’ll manage a small, high-performing team of Community Support Leads, coordinate cross-team development projects, and ensure that systems, processes, and communications evolve in step with the growing needs of our hosted partners.
Core Responsibilities
1. Leadership and Management
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Line manage the Community Support Team, providing coaching, direction, and performance feedback.
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Oversee delivery of all Community Support activities, ensuring consistency, quality, and alignment with HOST’s mission and tone of voice.
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Coordinate cross-team projects that strengthen HOST’s service offer and internal collaboration.
2. Hosted Partner Experience and Development
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Lead the design and delivery of the Hosted Partner Journey, from onboarding to exit.
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Oversee the production of guides, FAQs, and templates that improve hosted partner understanding and experience.
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Manage complex partner queries and ensure appropriate resolution in collaboration with Legal, Finance, and Operations.
3. Systems, Processes, and SOPs
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Develop and maintain all Community Support SOPs.
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Support the development and testing of HOSTHub features relevant to Project Hosting.
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Work with the Tech and Operations teams to improve efficiency and automation.
4. Risk and Compliance
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Lead risk identification, screening, and management for Hosted Partners.
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Work closely with the Legal Circle on legal requests, contract amendments, and risk escalations.
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Maintain accurate documentation of risk assessments and resolutions.
5. Pricing, Performance and Development
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Set and manage pricing within the approved HOST fee range.
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Track and analyse key performance indicators (KPIs) with support from the Data Analyst.
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Lead annual Project Hosting service reviews and contribute to continuous improvement.
6. Collaboration and Communications
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Work with Communications to deliver partner-facing materials, including the Project Hosting Bulletin.
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Ensure all partner resources reflect HOST’s empowering, expert, and empathetic tone.
Required Experience
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5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
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3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
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2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
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Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
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Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
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Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
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Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
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Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
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Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
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Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Manager
Full-time, Permanent
Salary: £45,981
Location: Farringdon, hybrid working, minimum 2 days on-site
MLC Partners are actively seeking a highly organised and proactive Executive Manager to provide exceptional support to the CEO and leadership team at a renowned, impactful and ambitious charity. Turn2us is a national charity tackling financial insecurity and its structural causes. Offering practical support and information to help everyone thrive, they’re working to change the systems and perceptions that cause financial insecurity across the UK.
If you have the knowledge and experience to ensure the smooth running of the CEOs office; the executive operations, governance and business support functions organisation-wide and you are passionate about this crucial cause - eradicating financial insecurity, then this could be the ideal opportunity to build your career in a charity dedicated to ensuring dignity and equity for all.
Key Responsibilities and Accountabilities
Executive Support to CEO:
- Assemble and prepare papers, being the main point of conduct for CEO key meetings.
- Coordinate, attend, take minutes, and track actions for the Organisational Leadership Team.
- Manage diary, project manage and carry out administration for the CEO.
- Coordinate, attend, take minutes, and track actions for the CEO.
- Follow up on actions from meetings on behalf of the CEO and Chair of EFH, ensuring timely completion.
- Draft correspondence, manage communications, and liaise with key stakeholders including government departments, Patrons’ offices, and external partners, ensuring appropriate professionalism.
Governance Liaison:
- Act as the primary liaison between the CEO and the Group Head of Governance, ensuring all governance-related matters are effectively managed by having weekly check ins with both the Chief Executive and Group Head of Governance, and keeping the Director of People, Culture & Governance informed about pertinent matters.
- Coordinate the preparation and distribution of governance papers and briefing documents for the CEO.
- Ensure timely submission of board and committee papers, ensuring accuracy and completeness.
- Support the CEO in governance-related activities, including regulatory compliance and strategic planning discussions.
- Work closely with the CEO, Director of Finance and Operations, and Property Consultant on property-related matters.
- Act as secretariat for relevant property committees including meeting scheduling, minute taking and tracking actions.
Business Support:
- Lead the induction of new Business Support team members, ensuring consistency in approach.
- Hold regular meetings with the Business Support team, inviting feedback and implementing improvements.
- Lead meetings with Business Support staff to share best practices and resolve operational challenges.
- Foster a positive and collaborative team environment.
- Lead and support the Business Support team, providing a backup service to teams across the organisation, ensuring tasks are carried out in a timely manner. Where there is insufficient capacity within the Business Support Team, this may mean sourcing a temp or outside agency.
Person Specification:
It’s 2025, no-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. With an ambitious strategy, we need a strong leader to work alongside the CEO and leadership team who can streamline operations and coordinate key business functions. Successful applicants will have previous experience providing executive support at a senior level with excellent organisational skills and the ability to manage multiple priorities.
You should have a sound understanding of governance processes, including board and committee administration, be an excellent communicator with the ability to draft high-quality correspondence. In addition, you will bring proven leadership experience, motivating and coordinating others, while demonstrating professionalism, discretion, and a commitment to equity, diversity, inclusion, and the values of Turn2us.
Essential Criteria:
- Significant experience in a high-level Executive Assistant or Business Support Management role.
- Strong knowledge of governance processes, including board and committee administration.
- Excellent organisational and project management skills, with the ability to manage multiple priorities.
- High-level written and verbal communication skills, with experience drafting formal correspondence and briefing papers.
- Strong leadership skills, with the ability to coordinate and motivate others.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with digital collaboration tools (e.g., Teams, SharePoint).
Skills:
- Substantial experience working in a senior administrative role or comparable work, highly organised, able to plan proactively and prioritise work, with excellent time management skills and the ability to deliver to a deadline under pressure within a context of competing demands
- Proficient in Microsoft Office suite (Outlook, Word, Excel and PowerPoint), CRM databases and virtual meeting products
- Ability to take a strategic approach, working across the organisation to suggest and implement processes and systems, creating business plans for new initiatives
- Understanding of Monitoring, Evaluation and Learning to support effective impact and continuous improvement, good project management and budgeting skills
- Demonstrable and highly developed interpersonal and communication skills both written and verbal with the ability to manage effective working relationships.
Knowledge:
- Understanding of safeguarding and safe working practices including Equity, Diversity, Inclusion and Belonging and its practical application
- Experience of organisation of meetings, travel arranging, diary management and email management
- Ability to take concise, accurate and efficiently produced minutes of meetings
- Line management experience and ability to motivate others
Attributes:
- Personal commitment to the work of Turn2us
- Resilience, good problem-solving skills
- Initiative/self-starter: able to operate independently and be a team worker.
- A continual improvement approach to yourself and to the work
- Tactful and diplomatic with emotional intelligence
How to Apply/Interview dates
To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Friday 14th November
1st stage interviews: w/c 17th November
2nd stage interviews (face-to-face): w/c 24th November
About the role
This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.
The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.
The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration.
The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
About ATLEU
Our vision is a just world where no one is enslaved or exploited.
Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.
Our strategic priorities are:
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To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
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To tackle systemic injustice through strategic litigation and pursuing policy change
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To build survivor leadership and influence within ATLEU and across the sector
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To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
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To invest in and support our people to ensure we are effective and sustainable
Our values are:
There is always another way
We are persistent, resourceful and creative in our approach. We do the hard work to make justice accessible. We don’t give up in the fight for fairness and freedom.
We make the time. We listen. We hear
We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen. We give advice, not tell you what to do. If you fight, we fight. Our clients’ needs come first.
Knowledge is for sharing.
We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share. We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.
Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.
Employment Information
Job Title: Participation Manager (Lived Experience)
Job Term: Permanent
Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance
Hours: 21 hrs per week
Salary Band: £31,374 – £37,772 pro rata per year. Starting salary will depend on the level of candidate’s experience
Pension: 7% pension contribution
Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).
Benefits: Individual training budget and employee wellbeing programme, monthly team lunches and a personal wellbeing fund.
Probation period: 6-month probation period
Reports to: Policy Manager
Objectives of the post
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To lead on the development of ATLEU’s participation strategy including a plan for implementation.
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To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.
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To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities.
Main Responsibilities
Strategy development
1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision.
2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan.
Developing ATLEU’s Changemakers group
3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.
4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.
5. To secure opportunities for skills and knowledge development through internal and external training.
6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.
7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.
8. Review, adapt, and agree terms of reference and foundational values with the group.
9. To manage the annual lived experience budget.
Building the power of survivors within ATLEU
10. To be an effective liaison between the group and the Director, trustees and wider staff team.
11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people.
12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.
13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).
14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context.
15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals.
16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector.
17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning.
Coproduction with the Changemakers
18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place.
19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce:
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Training
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Information / legal resources
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Peer Research reports
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Monitoring and evaluation (ATLEU’s services/ Rise and Lead)
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Policy & Communication materials
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Events
20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition
Professional Development
21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required.
22. To discuss regularly with the Policy Manager your job performance and personal career development.
23. To participate fully in ATLEU’s appraisal process.
Other Duties
24. To play a full role in the organisation supporting colleagues to maximise their effectiveness.
25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required.
27. To attend and participate in staff meetings.
28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives.
29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required.
30. To undertake additional duties as may become necessary.
Please refer to the attachment below for further information and the full person specification.
We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle.
Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment.
We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:
Date: Thursday 23rd October
Time: 6.30 - 7.15pm
Meeting ID: Zoom 889 0469 8513
Passcode: 308237
Date: Wednesday 5th November
Time: 1 - 1.45pm
Meeting ID: Zoom 871 8268 7260
Passcode: 587053
NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space.
Application Process
Key dates
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Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.
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The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered.
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First round interviews will be held in person on Tuesday 2 and Wednesday 3 December.
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Second round interviews will be held in person on Wednesday 10 December.
Please confirm your availability to attend first and second round interviews in your cover letter.
If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Please ensure that your cover letter addresses the following three points:
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Why you wish to work for ATLEU.
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How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and
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Evidence that you have the following skills and abilities:
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(i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.
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(ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change.
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(iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances.
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(iv) Ability to manage effective collaboration.
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Please also include the following information:
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Contact telephone number
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Email address
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Confirmation of availability to attend first and second round interviews, if invited.
Inclusion at ATLEU
We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.
We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London office, E1, with the team meeting in person to collaborate once per week. There is also the expectation of travel as required (usually 2-4 times per month) across London (and potentially) the UK to meet with donors. Homeworking options in line with our Crisis Hybrid Working Policy.
Vacancies: We have two permanent vacancies available
About the role
Crisis is in the first year of our new strategy, and philanthropy is critical to achieving our organisational goals — especially the £20m Housing Supply campaign, an ambitious initiative at the heart of our strategy to deliver genuinely affordable homes and end homelessness for good
You would use your proven ability to build strong relationships and secure four- to five-figure gifts to manage a dynamic portfolio of major donors and prospects, applying your understanding of moves management and the major donor solicitation cycle to engage, inspire, and retain support. Confident in working with high-profile individuals, you would use your excellent communication and influencing skills to deliver compelling cases for support, represent Crisis with professionalism, and create meaningful donor experiences.
Proactive and creative in your approach, you would work collaboratively across teams, integrate digital techniques to enhance engagement, and measure success against KPIs and targets. Above all, your work would be driven by a deep commitment to Crisis’ purpose and values—equity, inclusion, and the belief that together we can end homelessness for good.
About you
We are looking for an ambitious and relationship-led fundraiser who is passionate about making a tangible difference and inspired by Crisis’ mission to end homelessness. The ideal candidate will have a strong understanding of moves management and the major donor solicitation cycle, using these principles to strategically cultivate, solicit, and steward high-value supporters. With a proven track record of securing four- and five-figure gifts, you will be confident in engaging and influencing high-value and high-profile individuals, understanding their motivations and inspiring their confidence in Crisis’ work. You will combine excellent communication and influencing skills with creativity and independence, managing a dynamic portfolio of donors while working collaboratively across teams to deliver outstanding supporter experiences. Highly organised, results-driven, and innovative in your approach, you will be motivated by achieving targets and growing income. Above all, you will share Crisis’ deep commitment to equality, inclusion, and social justice, and be driven by the belief that homelessness can—and must—be ended.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025 at 23:59
Interview date and location:
- Stage one: Tuesday 2 or Wednesday 3 December via Microsoft Teams
- Stage two: W/C 8 December
Interview process: For the first interview you will be asked to prepare a short task in advance which can be presented verbally, this will be followed by a competency-based interview. Second interview format TBC.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Are you a professional working in fundraising operations looking for your next challenge?
We are looking for someone to join the St Mungo’s Fundraising and Communications team as Assistant Head for Fundraising Operations for a 12 month fixed term contract until 30/11/2026, where you can play a vital role in supporting our mission to help people rebuild their lives and end homelessness for good.
In the Assistant Head for Fundraising Operations role you will oversee our core fundraising support functions; working closely with colleagues across the directorate to ensure the smooth running of systems and processes that underpin fundraising activities, helping to maximise income and supporter satisfaction.
This is an exciting time to join our team as we look to build our fundraising activity for long term growth. Reporting to the Director of Fundraising and Communications, your key responsibilities will include:
- Overseeing the fundraising operations team in managing fundraising data, income processing, compliance, and supporter care.
- Act as the lead for fundraising compliance, providing sign off and advice for fundraising activity
- Identify and implement new technical solutions to support data processing and wider fundraising initiatives.
- Provide line management and leadership across your department, and support the development of a high performing team.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for someone who is proactive and motivated, driven to improve operational practices and processes. We encourage you to apply if you bring the below:
- You work well with others at all levels of an organisation, including providing supportive line management and advising colleagues as a subject matter expert.
- You can bring experience of delivering improved processes and ways of working within a fundraising team.
- You have practical experience of applying regulations and processes in a way that supports the delivery of impactful fundraising.
- You have a genuine interest and commitment to tackling homelessness and ending rough sleeping.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 17 November 2025
Interview and assessments on: 26- 27 November 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Contract: Permanent
Hours: 35 per week
Location: Hybrid or home working depending on location
Closing date: 19 November
Interview date: w/c 24 November
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
Family Fund has an ambitious five-year growth strategy, which aims to expand and diversify our income to support the hundreds of thousands of families across the UK raising disabled or seriously ill children, experiencing an unrelenting squeeze – financially, emotionally and practically.
The role
Family Fund is seeking a dynamic Statutory Funding Manager to lead efforts to grow our income from government and statutory funders. This includes proactively identifying new funding opportunities linked to government policies and programmes, collaborating with operational teams to develop strong funding proposals, and building positive relationships with potential funders to support the organisation’s growth objective.
If you join us, you’ll be:
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Working with Directors to deliver a clear strategic view on areas of opportunity
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Proactively horizon scanning across the policy landscape by reviewing government papers, policy reports, consultations, etc. to identify opportunities where Family Fund can offer strategic solutions
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Working collaboratively with operations and research colleagues to ensure high quality, targeted and compelling proposals
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Cultivating and managing a network of peers and decision makers in government departments to accomplish objectives
About you
You’ll have a proven track record of meeting and exceeding income targets from statutory income sources, have significant experience or researching and writing tenders and the commercial ability to understand, set and meet financial targets.
To be successful in this role you will have a positive approach to business development and a detailed understanding of the statutory funding landscape and how policy development links to funding.You’ll need to have creative and lateral thinking skills to identify and expand on opportunities to meet government needs through the capacity and skills of the organisation.
We’re passionate and determined to connect with and support more families and are looking for an individual with a strong commitment to our vision and purposes.You will also need to be self-motivated, results driven and have a tenacious approach to securing income.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.


