Operation manager jobs

We’re hiring two enthusiastic Dad Matters Coordinators to support the expansion of our project in Surrey and drive this vital work forward.

Job Title: Dad Matters Coordinator x2
Employer: Home-Start Surrey
Hours: Part time, 18.5 hours a week.  Work patterns and hours will be agreed with the successful candidates.
Salary: £27,000 - £32,000 per annum, pro rata
Location: These roles cover locations across Surrey, offering the chance to work face-to-face in community and partner venues. Every day is varied and rewarding, as you help improve the lives of families.

About Us

Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.

Dad Matters Surrey exists to support dads to have the best possible relationship with their families. We do this by providing 1:1 and group peer support, helping Dads make sense of parenthood, and providing or signposting Dads to mental health support and access to relevant services. Working closely with other professionals, we are able to better support dads in the first 1001 days of their parenting journey.

As Dad Matters Coordinator your key responsibilities will include:

• Deliver face-to-face support and engagement with dads.
• Raise awareness of mental health and parenting support available to fathers.
• Support volunteers with lived experience of fatherhood.
• Collaborate with Home-Start Coordinators to ensure holistic family support.

We’re looking for someone who is:

• Passionate about supporting dads and families.
• An excellent communicator and relationship-builder.
• Confident working independently and as part of a small team.
• Knowledgeable about perinatal mental health and the challenges faced by dads.

What We Offer

• Flexible working hours and locations.
• A supportive, values-driven team culture.
• The chance to make a real, lasting impact on families in your community.

Deadline for applications: 5pm Friday 31st October
First Interviews: w/c 10th November
Second interviews: w/c 17th November

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Home-Start Surrey is committed to equal opportunities and safeguarding children.

All roles are subject to an enhanced DBS check and references.

​No agencies please.

For over 850 years, St John’s Foundation has been changing people’s lives, for good. As one of the  UK’s oldest charities, we are proud to serve Bath and the surrounding area.

At the heart of our work is our almshouse community, where we provide housing for older adults in need. Alongside this, we run outreach services that help adults in Bath and North East Somerset to live independently for longer.

We are also working to reduce the Key Stage 2 education attainment gap in our area, which is the widest in the country. We address this by providing specialist support to the children who need it most.

Every aspect of our work is built upon our values of trust, kindness, and courage, and inspired by our purpose: to change lives. For good. It’s a long-term strategy, but we’re unwavering. After all, we’ve been around for 850 years.

The role

St John’s Foundation is looking to recruit a Finance Director.

As Finance Director, you will sit on the Executive team at St John’s, along with our CEO and our Director of Operations and contribute to the strategic direction of the organisation whilst embedding our values and embodying a culture of continuous improvement and accountability.

You will lead our Finance, Technology and Operational Governance functions, guiding a skilled and committed group of colleagues. In Finance, you will oversee a team spanning financial control, business partnering, management accounting and bookkeeping. Alongside this, you will provide strategic direction to our Technology and Operational Governance teams, shaping how they work to ensure the charity remains transparent, accountable and forward-looking.

About you

• Be a qualified accountant with significant strategic and operational senior management experience in a financial role and significant post qualification experience working in the commercial or not for profit sector ideally with some experience within the charity sector.
• Proven ability to shape and deliver financial strategy, ensuring robust governance, sustainability, and value for money across a complex charitable organisation.
• Strong track record in driving digital innovation, technology adoption, and data-led decision making to improve efficiency and insight. Expertise in developing effective governance frameworks, managing organisational risk, and ensuring compliance with charity, company, and data protection regulations also useful but not essential.
• Skilled at engaging Boards, Trustees, and senior teams with clarity and credibility. Have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders.
• Experienced in leading and developing high-performing teams through change, encouraging accountability, collaboration, and continuous improvement.
• Committed to inclusion, transparency, and integrity—embodying the charity’s mission and values in all aspects of financial and organisational stewardship.

In return for your hard work and dedication, you will enjoy a wide range of benefits including:

• Salary £85,000 - £90,000 pa
• 33 days leave including bank holidays
• Excellent pension and a wide range of additional benefits including private medical insurance, employee assistance programme, life assurance, a cycle to work scheme and a tech scheme

For a candidate pack which contains a job description and full details on how to apply, please contact our retained consultant Nicola Shaw at Morgan Law 

Closing date 2nd November

Interview date 20th November

Near You Coordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent

As a Coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for co-ordinating the RNID Near You drop-in services and manage a team of  volunteers to deliver the service across the region of East Riding.

You will: 

1. Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
2. Help recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions.
3. Work with NHS audiology to induct and train our volunteers to high standards.
4. Promote our sessions to ensure maximum engagement from local hearing-aid users.
5. Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.  

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 20 October 2025.
Interviews: w/c 27 October 2025.

This permanent, full-time role, to which the Circuit has made an initial five-year commitment, is Circuit-wide, but locally based. The person appointed will help lead the development of a Circuit-led New Places for New People (NPNP) initiative for and with young people within the Circuit, which we anticipate will lead to the upscaling of this area of ministry in the medium term.

 We are seeking a collaborative self-starter who is able to work in strategically missional ways in order to reach and disciple young people, in enabling them to flourish in every part of their lives. You are likely to hold a degree-level qualification in Theology, or a subject related to this area of ministry. Ideally, this might be a professionally-qualifying JNC award. Applicants not holding a JNC, or equivalent, may still be considered.

 A specific faith is an essential requirement for this role and in accordance with the Equality Act, 2010, it is an occupational requirement that the successful candidate is a practising Christian.

The post-holder will have access to office space at The Well Methodist Church, 164 North Road, Darlington, DL1 2EL. However, travel across the Circuit will be required and the post-holder must have access to their own transport. Some evening and weekend work will be required. At least one day will be free from responsibility each week.

We encourage enquires and welcome informal conversations about the role via email to Graham Bright, Community Pastor, The Well Methodist Church. A job information pack and application form accompanies this advert, or, can be found on our website. Please note, we are, regrettably, unable to offer, or support, visa sponsorship at this time. To be considered for this post, completed application forms must be received by email before midday on Thursday 20 November, 2025.

Employer matched pension contributions subject to maximum of 6% of salary - a contribution towards relocation may be possible.

Interview dates will be mutually agreed with candidates.

*Community Action Sutton is the host organisation for Healthwatch Sutton. This role is with Healthwatch Sutton*

We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in the health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

You will also need to be friendly and approachable to build relationships with our Board, volunteers and members of the public. We would like a person with an enthusiasm for improving people’s lives.

Unfortunately, we cannot accept CVs for this position.

To apply, please click 'Redirect to recruiter'and complete the application form. Please return by midnight Sunday 2nd November 2025. 

Interviews are expected to be held on Tuesday 11th and Wednesday 12th November.

Please note: The government has announced the closure of Healthwatch which will require parliamentary legislation. Current estimates for closure are a minimum of 12 months, potentially longer.

Join Evolve Music as our next Executive Director — and lead a creative, purpose-driven charity using music to change lives across the South West.

We’re looking for an inspiring, strategic and compassionate leader to guide Evolve into its next exciting chapter.

Since 2017, Evolve Music has grown into one of the South West’s leading community music organisations, working in partnership with health, education and cultural organisations to deliver inclusive, creative and high-impact programmes. From Sound Lab for neurodivergent young people to Dads Rock for fathers and male caregivers, our work reaches thousands each year, using music as a catalyst for wellbeing, confidence and connection.

As Executive Director, you’ll shape our strategic vision, lead fundraising and partnership development, and nurture a talented and passionate team. If you believe in the power of music to transform lives, we’d love to hear from you.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Our community sponsorship work fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme. 

About

This is a rare opportunity to combine strategic leadership, policy influence, and grassroots impact. As Head of Community Sponsorship, you’ll be at the forefront of one of the UK’s most inspiring community movements. Citizens UK played a pioneering role in bringing community sponsorship of refugees to the UK and now leads national programmes helping hundreds of people find safety, belonging, and a new start.

You’ll oversee national delivery of our sponsorship work, manage a talented cross-functional team, and shape the future of the UK’s refugee resettlement system. From working with community organisers and local groups to engaging senior policymakers and funders, your leadership will help grow a movement that places compassion, collaboration, and lived experience at its heart.

We’re looking for a mission-driven leader who can think strategically, build partnerships, and inspire others, someone who believes that ordinary people can achieve extraordinary things when they act together. If you’re ready to help shape the next chapter of the UK’s refugee welcome story, we’d love to hear from you.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis, it called for a Canadian-style scheme in 2015, which led to the UK government launching its own programme in 2016. Citizens UK was instrumental in shaping the policy and later established the Sponsor Refugees programme in 2017 Through training, advocacy, and coordination, it has helped hundreds of local groups welcome refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots mobilisation with national advocacy to build a sustainable, community-led model of refugee resettlement. 

Main Responsibilities 

As Head of Community Sponsorship at Citizens UK you will lead the complex strategic and operational delivery of the Sponsor Refugees programmes. This currently includes funded work to deliver a second phase of the Communities for Afghans programme to welcome 125 Afghan refugees as well as oversee the development of influencing work around the UK Government’s forthcoming sponsorship reform agenda. The post-holder will oversee a cross-functional team, ensuring that goals around refugee resettlement, host and sponsor recruitment, and strategic partnerships are met. This includes managing project performance through effective monitoring and evaluation, aligning operations with the organisation’s business plan, and integrating teams to deliver impactful results. The role also involves coordinating outreach to grow the network of hosts and community sponsorship groups, while embedding refugee voices in strategic planning and promoting meaningful community engagement. 

In addition to project leadership, the Head of Community Sponsorship will drive organisational development by fostering collaboration, developing sustainable funding strategies, and ensuring alignment with Citizens UK’s broader migration and transformation goals. They lead relationship management with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning staff management, communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and sustaining its national impact. 

Working as the Head of Community Sponsorship for Citizens UK, initially reporting to the Director of Communications and External Affairs, your main responsibilities will include: 

Contribute to Citizens UK and Project Strategic Objectives 

• Demonstrate ability to initiate and lead large-scale, national-level community sponsorship programmes that reflect and advance Citizens UK’s mission. 

• Develop and implement strategic approaches that integrate community organising with refugee resettlement policy influence. 

• Build and grow innovative that centre lived experience and drive systemic impact. 

Build and Manage Projects & Achieve Work Targets Effectively 

• Oversee multiple complex projects with national reach, ensuring targets on refugee resettlement, host recruitment, and strategic partnerships are achieved. 

• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals. 

• Establish systems for performance tracking, evaluation, and continuous improvement across project streams. 

Learning, Expertise, Wellbeing & Inclusion 

• Lead the team in learning and reflective practice, ensuring up-to-date expertise on sponsorship policy, refugee needs, and civic engagement models. 

• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects. 

• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks. 

Develop and Manage External Relationships 

• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), delivery partners and civil society institutions. 

• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader. 

• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions. 

Communications 

• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums. 

• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership. 

• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly. 

Develop and Manage Internal Relationships 

• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures. 

• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK teams. 

• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives. 

Generate Income and Resources 

• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work. 

• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors. 

• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D) 

Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D) 

Experience 

Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E) 

Demonstrable track record of strategic leadership in a charity or community-focused setting (E) 

Experience of managing cross-functional teams to deliver against ambitious organisational goals (E) 

Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E) 

Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D) 

Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E) 

Key skills and knowledge 

Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E) 

Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E) 

In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E) 

Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E) 

Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E) 

Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E) 

Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E) 

Personal qualities & values 

A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E) 

Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E) 

Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E) 

Committed to embedding refugee leadership and lived experience into programme design and delivery (E) 

Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E) 

Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E) 

Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E) 

Hours: 37 hours per week

Salary: £61,430 - £70,007 p.a. (NJC Spine Points 49 – 55). Salary to be at entry-level except for exceptional circumstances. 

Contract:  Fixed term to 31 March 2027, with potential extension subject to confirmation of funding.

Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.

We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.

It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.

We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.

This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.

This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.

We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.

Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.

Head of IT
Salary: £75,000 – £85,000
Location: Hybrid, with two anchor days per week in Central London
Contract: Permanent, full-time, flex working

About the role

Head of IT for an ambitious and fast-growing charity, with technology at the heart of how they deliver social impact.  Robust systems and digital capability are essential in ensuring they can carry out their mission and will be at the heart of their continuing impressive growth plans.

The new role of Head of IT provides operational and strategic leadership across all technology, digital, and data services. Reporting to the Director of Finance and Operations, this is a high-visibility leadership role with real influence, supporting the Executive Team, Trustees, and wider organisation to make the most of digital innovation while ensuring robust governance, security, and value for money.

The Head of IT will shape and deliver our IT and digital strategy, oversee infrastructure and systems, and champion the responsible use of data and emerging technologies (including AI) to support operational excellence, and future growth. With three direct reports, you will lead and inspire a small but skilled team, building digital confidence across the charity.  The role also manages relationships and outputs for multiple onshore and offshore suppliers to maintain strong working relationships and maximise value.

Key responsibilities

• Lead the development and delivery of the IT and digital strategy in line with organisational goals.
• Ensure reliable, secure, and cost-effective systems, infrastructure, and processes (AWS, Salesforce. M365).
• Oversee data governance, analytics, and reporting, encouraging a data-informed culture.
• Drive responsible adoption of new technologies, including AI, balancing innovation with risk.
• Lead on cyber security, business continuity, and risk management.
• Provide responsive, high-quality IT support and training to build confidence and capacity across teams.
• Manage budgets, suppliers, and external partners to achieve best value.

About you

We are looking for an IT leader who can combine technical expertise with strategic vision and collaborative leadership. You will bring:

• Proven experience in IT leadership, ideally within the charity, not-for-profit, or public sector.
• Strong knowledge of IT infrastructure, cloud technologies (AWS), and cyber security.
• Experience of delivering digital transformation and change management.
• The ability to explain technical concepts clearly to non-technical audiences.
• Strong supplier and project management skills.
• A values-driven approach and commitment to the mission of the charity sector.

What we offer

• Salary: £75,000 – £85,000
• 28 days annual leave, plus bank holidays.
• Hybrid working (two days per week in the London office).
• Flexible working options supportive of family and personal commitments.
• Regular team off-sites and social activities.
• Personal and professional development opportunities, including the potential for progression to IT Director.
• Pension salary sacrifice scheme available
• The chance to play a leading role in a pioneering organisation where technology drives social good.

To apply please send a copy of your current CV.

For more information about the role, please contact Peter Hawkes at Ivy Rock Partners.

We’re looking for an excellent communicator who is also efficient, friendly and super organised, to help win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll be providing ongoing support to the team on campaigns as well as growing our media and social media profile with impactful communications. We’re looking for someone who has a track record of making compelling videos and graphics, or is eager to learn. You'll need to be keen to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

Benefits Adviser

West Kensington, London

£30,000 - £32,000 per year (salary open to discussion for candidates with significant relevant experience)

Permanent

Job Description

Company profile - Kinly

Kinly is a fast-growing social impact start-up with a mission to help older people live independently for longer. We are focused on the megatrend of ageing demographics, improving healthspan and helping to reduce the economic and social burden of ageing.

Kinly supports older people and their families to understand what support and allowances they are eligible for and then does all the complex forms/applications for them. By doing so, we unlock £5,000 a year per person on average, helping people to afford health/care support, physios, taxis, and at-home equipment.

A majority of older people are cut off from the support they need due to barriers to access – disability, low income, lack of internet or lack of family. We help people navigate a complex system and make ageing easier. Our services are free at the point of use, and fully accessible offline (using only a landline phone), but we use a lot of technology to deliver the service.

Kinly was founded by a previous unicorn founder (insure-tech) and ex-Managing Director of an AIM-listed healthcare company. The business is based in West London, with teams focused on Benefits, Customer Success, Tech and Operations. The business has a very senior advisory Board, including Government advisors and health and care leaders. Kinly’s Head of Benefits formerly lead a successful Information & Advice Service at Age UK, gaining two external Quality Marks under her leadership.

About the role

This is an exciting new role for someone with welfare benefits advice experience.

You will complete benefits checks and applications for our clients, their families and their carers. This includes providing support with Personal Independence Payment, Attendance Allowance, Pension Credit, Carer’s Allowance, Council Tax and Housing Benefit applications.

What We Offer

Salary: £30,000 - £32,000 per year (some flexibility for discussion for candidates with significant relevant experience)

Hours: Full-time (Monday – Friday) + holiday

Contract: Permanent

Promotion: Opportunities for personal growth and promotions within the company

Perks: Free Nuffield gym membership

Location: West Kensington, London (future hybrid work arrangement possible)

Start date: As soon as possible

Main Responsibilities

Providing information and advice over the telephone to older people, their carers and relatives

Completing benefits checks and advising clients accurately and appropriately in relation to their welfare benefit and related entitlements

Completing benefit applications

Holistically exploring a client’s financial, health and care needs to fully understand and tailor support to their specific circumstances 

Communicating with empathy, patience, and good listening skills

Presenting and discussing information with clients in an accessible way, enabling them to understand and make informed choices 

Identifying and researching information using trusted resources.

Understanding how regional differences can affect benefit entitlement (e.g., Local Housing Allowance) and advise accordingly

Keeping secure, up-to-date, full and accurate records using Kinly’s systems

Reviewing completed forms and carrying out case checks to ensure quality

Upholding Kinly’s high standards of professionalism, and living up to our core values of “access for all”, trust and championing older people

Person specification

Knowledge of welfare benefits, including Personal Independence Payment, Pension Credit, Carer’s Allowance, Housing Benefit, Council Tax Support, Attendance Allowance, Blue Badge

Recent experience of delivering information and advice on welfare benefits – particularly in relation to Personal Independence Payment, Attendance Allowance and Blue Badge and Pension Credit

An understanding of, or interest in how different benefits impact each other (e.g., Carer’s Allowance and State Pension, Pension Credit and the Severe Disability Premium)

Knowledge of, or an interest in issues affecting older people including housing, transport, disability aids and adaptations, care assessment and funding, and community support

Desire to learn about benefits in different regions (e.g., Social Security Scotland)

Ability to work flexibly, independently, and as part of an energetic, driven and collaborative team in a very supportive and busy work environment

Excellent communication and interpersonal skills with an ability to relate to people at all levels and from different cultural backgrounds

Attention to detail

Experience of working independently to prioritise work and meet deadlines

Willingness to participate in opportunities for training and professional development

Competent and efficient IT skills (Microsoft, Outlook, Excel, IOS)

Job Benefits

Casual work attire

Gym membership

On-site parking

Events Assistant
Contract: Permanent
Hours: Full-time
Salary range: £26,038-£26,675 per annum, depending on experience and qualifications.
Based: South Kensington, London SW7

The Position

As part of a small team, the Events Assistant will support the Venue Hire team with general administrative tasks, sales, planning and delivery of events and exhibitions for external venue hire clients as well as support Society colleagues with internal event planning.

The Society offers the hire of the Ondaatje Theatre and associated rooms to individuals and commercial, educational, and not-for-profit organisations for small-scale meetings, seminars, evening lectures, large daytime conferences, receptions and weddings. The net income from this business provides essential support for the Society’s charitable activities.

The post holder will primarily be expected to provide efficient and accurate administrative support to the Venue Hire team. This includes communication in writing, on the phone, by email and in person with clients; setting up Collections showcase displays; filing; database input (room booking system); displays; customer invoicing; and other administrative support to enable a smooth and efficient office.

They will also help to sell, organise and facilitate aspects of a small number of events, including liaison with associated contractors, and act as a point of contact for clients in the lead up to, and on the day of, an event.

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Society has an international membership of approximately 16,000, 31 specialist research groups, and a programme of activities that extends far beyond its membership to broad engagement with more than three million people per year. Over 200 lectures, conferences and other events are organised each year including a major four-day Annual Conference, a programme of popular lectures, professional development for geographers, and policy-related discussions.

The Society also publishes, under contract, scholarly journals and the popular Geographical magazine. It empowers others through a programme of grant-giving in support of research, fieldwork and expeditions, and teaching. The Society’s information resources include its historic geographical Collections of maps, images, books, manuscript archives and artefacts.

The Society offers professional accreditation to members through Chartered Geographer status.

The Society is based in a listed building in its own grounds in Kensington opposite Hyde Park, and operates nine regional branches in the UK and two overseas. There are 57 permanent staff, together with temporary, and volunteer staff.

Applicants are strongly recommended to familiarise themselves with the current work of the Society set out on our website.

Salary, Details and Benefits

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £26,038-£26,675 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with Flexi time, dependent on the business needs.
• Option to work from home one or two days a week, dependent on the event schedule.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave
• allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.30 am Monday 20 October.
Interviews are planned to take place in the week commencing 27 October.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

Senior Research and Development Officer (Adults)
Location: Hybrid Working from Devon TQ12 or Sheffield S1 Offices or Home based within UK for the right Candidate
Salary: £32,684 per annum, pro rata
Contract: Fixed term for 18 months, with the potential to extend
Hours: 28 hours per week

About Us

Research in Practice is part of the National Children’s Bureau (NCB) family.  For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

We work with and for professionals in the social care, health, criminal justice and higher education sectors offering resources, learning opportunities and specialist expertise.

Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.

About You and the Role

Research in Practice has been enabling evidence-informed practice for and with the adults sector since 2005, and the children and families sector since 1996. This role is focused on the adults sector aspect of Research in Practice.

Research in Practice brings together research evidence, practice wisdom and expertise from people’s lived experience. We do this by interpreting the latest research evidence, working with professionals across the sector to share practice wisdom, and listening to people with lived experience. We then work with experts to create learning opportunities and resources on relevant topics; tailored to the needs of individuals and organisations.

We are looking for a Senior Research and Development Officer who is passionate about evidence-informed practice to join our adult's team. The role demands a strong understanding of research and policy, and the ability to translate complex evidence into accessible learning materials. Strong leadership and communication skills are essential as is the ability to build collaborative relationships across and within organisations. Experience in co-production, research mobilisation, or working within academic or policy environments is valued.

The Senior Research and Development Officer leads a small team of committed Research and Development Officers developing and delivering high-quality learning resources in various formats. The post holder is responsible for scoping, commissioning, writing, editing, and quality assurance, and plays a key role in income generation through tenders and bids.

The role requires strong facilitation and delivery skills and experience designing and delivering workshops, webinars, and events for a range of audiences, including senior leaders. The successful candidate will be confident presenting, chairing, and leading sector-wide discussions.

Applications close at 08:00am on Friday 24th October 2025.
Assessment and interviews to be conducted on Monday 10th November 2025.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Are you passionate about supporting others on their journey to recovery? Do you want to give back to the Armed Forces Community and make a meaningful difference in their lives?

As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we’re expanding our team to reach even more members of the Armed Forces Community. 

We are looking for a friendly and compassionate Recovery Support Officer to join our Recovery Services Team. In this rewarding role, you will support the delivery of a diverse range of recovery programmes at the Battle Back Centre, across the UK and internationally. Through adaptive sport and activities, you’ll work directly with beneficiaries to provide positive, engaging interactions and encourage active participation.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Key responsibilities:

- Provide hands-on support for national and international recovery programmes and events, including weekends and out of hours support, ensuring smooth and effective delivery throughout.
- Encourage and support beneficiary engagement in a diverse range of courses, offering tailored, in-person interaction that promotes participation, recovery, and personal development.
- Collaborate with colleagues to identify and respond to welfare needs, signpost to internal and external support services.
- Support external team members, coaches and Recovery Service colleagues with any operations, logistics, distractions, and issues.

The role is site based in Lilleshall but there will also be occasional travel nationally and/or internationally to attend training, events or meetings.

About Recovery Services:

The Battle Back Centre in Lilleshall, Shropshire, is the home of the Royal British Legion (RBL) Recovery Services. We deliver a range of tailored recovery programmes, all designed to assist the Armed Forces community overcome the barriers and challenges encountered as a result of injury or illness. Our programmes are designed to address a broad range of wellbeing needs – from exploring the link between physical and mental health, to managing stress, promoting healthy living, and strengthening social connections.  Through innovative activities such as the Multi Activity Course, Recovery through the Arts, and the Invictus Games, we offer meaningful opportunities for individuals to discover their potential and build supportive relationships. If you would like to discover more about the incredible work we do, please have a look at our
website.

Employee benefits include:

- 28 days’ paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

We’re currently recruiting a number of exciting roles within Recovery Services so if you’re looking to join a supportive, passionate and forward-thinking team, be sure to check out our other roles and find the one that’s right for you:

- Recovery Case Officer
- Recovery Programmes Administrator
- Recovery Pathways Coordinator
- Recovery Logistics Coordinator
- Sport Development Officer
- Team UK Programmes Officer
- Team UK Administrator

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing date: Monday 22nd October 2025

Interview dates: Monday 3rd and Tuesday 4th November 2025
 
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.