Operation manager volunteer roles in belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.
What is a caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website.
There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.
Living Reasons – What we are planning, who we are and where we are now:
What is the plan?
The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.
Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:
1) Outdated and damaging employment practices
2) Accessibility to services
3) Limited employment, training and education opportunities
4) Lack of support during times of crisis or need
5) Lack of equity and agency for many people in society
6) Institutional discrimination that is not challenged
7) Abuse of the legal system at all levels
8) Abuse of power in government bodies
9) Poor access to healthcare
10) Unequal treatment of many people in society by large corporations
11) Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life
12) Outdated company engagement with the public
13) Lack of support that is not talked about and not being addressed
Who are we?
Well, it is a small operation at this point, there are three people that are working to set up the charity, but we are all neurodivergent and have disabling aspects to our lives and experienced lack of opportunity or presumed ideas based on others perception of us. We are just people who care in reality and want to make a true change in society for everyone we work with.
Where are we now?
We are ready to become a CIO; we want to go straight to a fully incorporated charity so that we are able gain the most support as possible and open up opportunities for growth from day one as well as ensure people know they can trust us.
We need 3 trustees to start and understandably, two of us don’t want to be trustees due to personal reasons, so we need at least another two, maybe more, trustees to start up. That is hopefully where you come in!
We have our governing document, and we are still completing the further documents we want to launch with. We hope that new trustees will add to the plan and bring fresh ways of us working and how communicate the message of the charity.
The charity objects
· To promote social inclusion for the public benefit by preventing people from becoming socially excluded, relieving the needs of those people who are socially excluded and assisting them to integrate into society.
For the purpose of this clause ‘socially excluded’ means being excluded from society, or parts of society, as a result of one or more of the following factors: unemployment; financial hardship; youth or old age; ill health (physical or mental); substance abuse or dependency including alcohol and drugs; discrimination on the grounds of sex, race, disability, ethnic origin, religion, belief, creed, sexual orientation or gender re-assignment; poor educational or skills attainment; relationship and family breakdown; poor housing (that is housing that does not meet basic habitable standards; crime (either as a victim of crime or as an offender rehabilitating into society).
· The relief of financial hardship, either generally or individually, of people living in England and Wales by making grants of money for providing or paying for items, services or facilities
· The promotion of equality and diversity for the public benefit by conducting or commissioning research on equality and diversity issues and publishing the results to the public; advancing education and raising awareness in equality and diversity and promoting activities to foster understanding between people from diverse backgrounds.
Our Living Values -
Creativity
1) Imaginative Development (Individual)
2) Instilled Collaboration (Internal)
3) Changing The Status Quo (External)
Prospectivity
1) What Can You Do (Individual)
2) What Can We Do (Internal)
3) What Can They Do (External)
Revolutionary
1) Inspire With Confidence (Individual)
2) Boundaryless Innovation (Internal)
3) Challenge Traditions (External)
Attentivity
1) Analyse and Redesign (Individual)
2) Rebel and Reform (Internal)
3) Enquire and Reimagine (External)
So, who are we looking for?
The answer to this is complex. What we are looking for in a trustee is someone who is passionate about creating equity for everyone while sustaining equality, someone that has lived experiences that would mean they can relate to the objects of the charity, whether that be personally, as a support for someone that does or has struggled to be given equity in society or someone that works or has worked in an industry that has played a part in restricting others in society and want that to make real change.
We think this covers a large number of people.
The role of trustee in Living Reasons will always be a remote role, meetings will be held online as standard as we would like to have trustees that are from all areas of the UK and that anyone can be a trustee, regardless of any accessibility requirements.
Additionally, to the personal experiences, the below are also necessary for all trustees of all charities:
1) Must not have an unspent conviction
2) Must not be barred from working with children or vulnerable adults
3) Must not be in undischarged bankruptcy, or other debt management programme
4) Must not be barred from being a trustee or company director
The requirements of skills and understanding of the undertaking of trusteeship with Living Reasons:
1) Being a trustee comes with requirements and responsibilities in terms of acting in the best interest of the charity at all times in line with the law and the charity’s governing document, which will be supplied to all trustees before agreeing to be a trustee and will be discussed with any person selected to be a trustee before they agree to be a trustee.
2) An understanding of financial information is required, this is to ensure that financial reports are assessed correctly and that any anomalies are highlighted, this does not mean you need to have in depth accounting or finance experience by any means, but it is important that you are able to analyse financial reports and risk as they arise.
3) Specific to Living Reasons, you will need to be someone that thinks creatively and is not scared of challenging traditions and pre-existing ideas and open to hear from a wide audience to make informed but innovative changes that are sustainable, realistic but also dynamic and challenging the current societal norms.
Please submit your CV and a supporting statement that explains what you would bring to Living Reasons as a trustee, also give us your craziest idea that you would like to do to change the world.
To create equality and equity in all areas of society, opening opportunities that are less damaging and focused on the person as a whole.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.
Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.
Key Responsibilities
● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.
● Work closely with the Director of Development to maintain a pipeline of prospective funders.
● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.
● Collate and interpret project data, outcomes, and financial information to support applications.
● Support the development of template responses and maintain accurate records of submissions and outcomes.
● Assist in preparing follow-up reports or updates required by funders.
What We’re Looking For
● Strong written communication skills with the ability to craft persuasive and inspiring content.
● Attention to detail and the ability to work independently.
● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.
● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.
● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values.
What You’ll Gain
● The opportunity to make a meaningful contribution to a growing, impactful charity.
● Experience in trust and grant fundraising, with support and guidance from our development team.
● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.
● References and testimonials for future opportunities.
● Access to Mercy UK’s Employee Assistance Programme with Health Assured
The role carries an Occupational Requirement on the grounds of religion and belief in keeping with current guidance. The postholder must be able to demonstrate a Christian belief and value system, in line with Mercy UK’s statement of faith, ethical framework and core competency statement.
Welcome and thank you for your interest in becoming the Chair of the board at The Hardman Trust
- Are you keen to help people leaving prison and support them to work towards their goals?
- Do you believe that with the right support people can rebuild their lives, contribute to their communities, and break free from the cycle of reoffending?
- Do you share our conviction that no one should be defined solely by their past, and that everyone deserves the opportunity to thrive?
If so, you could be one of the people we are looking for to help The Hardman Trust move into the next
exciting chapter of our work.
Who are we?
The Hardman Trust was established in 1994, with the aim of helping people leaving prison after long
sentences. Our founder, Guy Armstrong, was a prison Chaplain. He saw the challenges facing this
group: homelessness, a lack of workplace skills, stigma, isolation, low confidence, and poverty. A fund
was set up to provide financial assistance to purchase tools and equipment, offering a helping hand
into employment. We now know from experience that this practical approach works. The people the
Hardman Trust has supported over three decades have used this financial support to gain
qualifications, start their own businesses, find employment and a new direction in life. We are now
extending our reach so more people can benefit from our support and sharing our evidence and
insights to help shape a more effective, humane criminal justice system. Achieving this means securing
the right funding, building strong partnerships, and ensuring our resources are used with maximum
efficiency and impact.
We are looking for several new Trustees to join the Hardman Trust Board. If you want to support our
mission, and you feel that you have the commitment and the life or professional experience for the
role, we would love to hear from you. In return, you will have the chance to make a meaningful
difference to those serving long sentences; and you will be part of a passionate and committed team
of staff, trustees and volunteers. We offer support to all new Trustees and if you haven’t been one
before, don’t worry - we will make sure you have access to any training and development you feel you
need.
It is a privilege to be part of the Hardman Trust’s work. It is an incredible organisation making real
change in the criminal justice sector. It is an exciting time to join the charity – we have recently
appointed a new CEO, Annette So and we are looking forward to developing our direction for the
future and fulfilling our vision where everyone can achieve their potential within and beyond prison.
The Trustee role
The Trustees work collectively as a Board. They have ultimate responsibility for governing the
Hardman Trust charity, directing its management, and ensuring it is well-run and operates according to
its purposes. They are legally responsible for the charity's finances, reputation, and compliance with
the law. Each Trustee brings their own lived experience and/or professional skills to support the charity
achieve its aims. Most Trustees also learn new skills during their time on the Board.
We want our Board to look like the world we serve and to have different voices within it. We know
that diverse groups of people make better decisions. We are keen to hear from people who can bring
perspectives or experiences often underrepresented in charity governance and how can help us
progress our vision.
Trustees are not usually involved in the day-to-day running of the charity. However, they work closely
with the Hardman Trust’s dedicated staff team, who are supported by a wider group of volunteers. The
Trustee role as in the majority of charities, is unpaid although legitimate expenses – travel costs for
example – can be claimed.
The Trustees’ key responsibilities
- Provide leadership to the Board in setting the charity’s strategy and priorities
- Oversee a collaborative and effective Board that brings diverse perspectives
- Support the Chief Executive, offering guidance and challenge
- Champion the charity’s mission and values, acting as an Ambassador and building relationships with key stakeholders, including policymakers, donors and the wider criminal justice sector
- Ensure effective governance and decision making, including chairing quarterly board meetings
- Ensure compliance with the Charity Commission and relevant legislation.
- A full job specification is included below for further information.
What we are looking for
Experience of leadership, ideally at Board or senior executive level. You don’t have to have been a Chair before, but you do have to have experience of being a Trustee.
- Strong governance knowledge and an understanding of the responsibility of charity trustees
- Excellent communication and interpersonal skills and able to build relationships effectively
- Strategic thinking with the ability to support and challenge constructively, and an inclusive leadership style
- Someone who will act as an advocate for the charity and be willing to champion the Hardman
- Trust through personal networks, social media and other channels.
- The ability to be responsive and flexible – we are a small charity which sometimes requires the
- Chair to be available at short notice or out of hours to offer support or advice
- Commitment to equality, diversion and inclusion and to improving outcomes for people serving long prison sentences
- Experience of the criminal justice sector, prisons or related fields is desirable
Please review the document The Hardman Trust Chair Pack for more information about this position and details on how to apply.