Operation officer jobs
Project Possible exists to tackle dependency and build resilient communities around the world.
If you are a passionate Christian leader with a deep commitment to sustainable, holistic international development, this is your opportunity to lead a well-established charity at a pivotal moment. As we navigate both challenge and opportunity, we remain determined to sustaining and strengthening our mission for the future.
Project Possible is entering a crucial phase of strategic implementation. As a small Christian charity, we are seeking an exceptional individual to lead us in building organisational longevity. This is an opportunity to play a vital role in shaping the future of our charity and ensuring the communities we work with are being empowered to create opportunities for generations to come.
As the Chief Executive, you’ll be steering a committed and highly-motivated organisation that develops with dignity at its heart, collaborates with local Christian-led organisations to build small, sustainable projects, and empowers our partners to grow their self-reliance.
Central to your role will be the effective implementation of our strategy, the growth and strengthening of our UK supporter base, and the development of our long-term financial and operational sustainability.
We welcome applications from experienced senior leaders who can serve as an inspiring ambassador to our UK community and build trusted relationships with high-net-worth individuals and churches. You will possess financial acumen and the ability to establish healthy and enduring relationships with cross-cultural partners.
To find out more, please see our CEO Recruitment Pack.
The post is subject to an occupational requirement that the postholder be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010 (in the UK).
All applicants should have the right to work permanently in the UK. Employment will be subject to receipt of satisfactory references and a DBS check.
The role is based in High Wycombe and is hybrid, including some UK and international travel. It is a 36.5-hour week with flexibility to work some evenings and weekends.
The closing date for applications is 26th March 2026. We anticipate inviting some applicants for interview via Teams during the week commencing 13th April 2026, followed by a second interview in person for those who are successful, in the week commencing 27th April 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:
- Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
- Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
- Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy
The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.
You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
- Lead on the planning and delivery of the onboarding process for all new recruits.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for acquisition budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Deliver and optimise the onboarding and conversion programme for new donors.
- Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
- Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person Specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
- Proven success delivering multi-channel acquisition campaigns with strong ROI.
- Experience managing external agencies and suppliers to high-performance standards.
- Strong background in digital fundraising and paid media.
- Demonstrated experience managing and reporting on substantial acquisition budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.
As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.
We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.
Lead with purpose. Help shape services that put lived experience first.
Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.
Key Responsibilities
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Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.
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Supervise and support staff, promoting professional development and wellbeing.
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Contribute to financial management, including budgeting and annual reporting.
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Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.
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Support fundraising initiatives to sustain and expand our services.
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Support fundraising initiatives to sustain and expand our services.
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Ensure effective monitoring, evaluation, and recording of project outcomes.
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Stay up-to-date with national and local mental health policies, initiatives, and best practice.
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Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery.
Person Specification
We are looking for someone who:
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Has experience in operational management and staff supervision.
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Is skilled in financial management and resource planning.
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Understands mental health and/or addiction services, or has a strong commitment to learning.
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Communicates effectively and can build strong partnerships.
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Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.
Please view the full job description and apply via our website.
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and/or addiction challenges.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About We Care Home Improvements (WECHI)
WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers.
We are now seeking a dynamic and experienced Head of Handy Person Operations to lead our Customer Service and Maintenance Technician teams. Reporting directly to the CEO, this is a pivotal leadership role with overall accountability for service delivery, operational performance and growth across our Handy Person contracts. You will ensure seamless coordination between frontline support and technicians on the ground, shaping an outstanding customer experience from first contact to job completion.
Abou the role
What you'll do
- Lead and manage the Customer Service Team (including the Deputy) and Maintenance Technician Team, ensuring high performance and collaboration.
- Oversee the effective delivery of minor adaptation services across Bristol and B&NES, and the ramp service in Gloucestershire, meeting commissioner requirements and service standards.
- Manage end-to-end workflow between customer service and technicians, ensuring timely scheduling and efficient job completion.
- Take ownership of service performance, financial targets (cost, income, volume) and budget management, monitoring and explaining variances.
- Drive continuous improvement, resolving operational and health & safety challenges alongside the Head of Service Delivery and Senior Technical Officer.
- Oversee risk assessments, method statements and staff training to ensure safe, compliant working practices.
- Own and manage key operational systems (including EPIX), phone system settings, stock control, fleet compliance (DVLA checks, insurance, MOTs) and supplier relationships.
- Lead pricing reviews and ensure best value from suppliers and partners.
- Manage complaints from start to resolution, ensuring a positive customer outcome.
- Represent WECHI at commissioner meetings and stakeholder events, maintaining strong relationships with partners including housing associations and commissioners.
- Lead data collection, ED&I reporting and performance analysis to inform business planning and growth.
- Identify and develop new Handy Person service opportunities, supporting regional growth and innovation.
Who we're looking for
- An experienced operational leader with a track record of managing service delivery teams.
- Strong financial and commercial awareness, with experience managing budgets and performance targets.
- A confident communicator who can build effective partnerships with commissioners, stakeholders and suppliers.
- Highly organised, with the ability to manage multiple operational priorities while maintaining attention to detail.
- A collaborative leader who motivates and supports teams to deliver high-quality, person-centred services.
- Committed to health & safety, compliance and continuous improvement.
- Passionate about delivering services that promote independence, wellbeing and dignity.
Why join us?
- Make a tangible difference in the lives of older and vulnerable people across our region.
- Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
- Help shape and grow an essential community service with real impact.
- Receive a competitive salary (£37,000 – £40,000 depending on skills and experience) plus generous benefits and development opportunities.
- Work directly with senior leadership, influencing strategy and service innovation.
Additional information
- To download the full Job Description and Person Specification: Head of Handy Person Operation JD_2025.pdf
- To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
- Application deadline: Sunday 15 March 2026 (11:30pm)
- Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
- Interviews: Week commencing 16 March (mid-end week) and beginning of week commencing 23 March.
Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.
Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.
To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.
This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.
If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.
Post Salary: £25,878 per annum, pro rata hours worked
Working hours: 22.5 hours per week, worked over Monday to Friday
Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.
Overview of Post
The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team.
Main Responsibilities
Digital & Communications
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Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate
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Open, scan, and distribute post to appropriate recipients
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Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.
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Assist the Senior Leadership Team in website updates and social media content.
Reception
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Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed
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Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options
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Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required
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Assist the Support & Services Lead in ordering bus passes
Compliance & Governance
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Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.
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Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.
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Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team.
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Coordinate policy update processes and distribution
Financial & Procurement Management
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Administer procurement processes for office supplies and equipment
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Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers
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Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance
Facilities & Building Management
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Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors.
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Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections
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Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products)
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Liaise with CV Life regarding building maintenance and repairs, and with cleaning services
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Arrange annual PAT testing of all electrical equipment
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Assist the designated Health & Safety Officer in
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conducting periodic checks of the security alarm systems and access procedures
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identifying and resolving health and safety issues, maintaining accurate incident logs
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Relationship Management
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Maintain positive relationships with key service providers
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Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.
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Keep stakeholders informed of relevant developments and maintain regular communication
HR Administration Support
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Conduct annual driving license checks for staff who drive for work
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Verify MOT and tax status for vehicles used for work purposes
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Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.
Health and Safety
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Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation
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Record workplace accidents
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Maintain supplies of condoms and pregnancy tests, liaising with Public Health
IT & Equipment Management
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Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.
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Liaise with IT service provider for equipment procurement and technical support
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Coordinate laptop setup and configuration for new staff
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Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options
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Manage and review mobile phone contracts
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Maintain accurate records of equipment allocation and contract expiry date
Person Specification
Experience
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Previous experience in office administration
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Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software
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Familiarity with online graphic design tools e.g. Canva
Knowledge & Skills
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Organisation & attention to detail: Excellent time management and accuracy in data entry
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Communication: Strong written and verbal communication skills
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Client facing skills including empathy and sensitivity
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Efficiency: Ability to manage multiple tasks simultaneously
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Understanding of GDPR regulations
Values & Behaviours
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Self motivated and a strong problem solver.
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Collaborative team player
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High integrity and a continuous improvement mindset.
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Commitment to Kairos’s values and ethos.
Other
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Willingness to work flexibly.
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Unrestricted right to work in the UK
If you would prefer, you are welcome to complete our application form as an alternative to sending us a CV with covering letter.
A movement of women working together to create the moments when change becomes possible.
The client requests no contact from agencies or media sales.
Goodman Masson are working with a small national children’s charity that provides life-changing specialist nursing care to over 40,000 seriously ill children across the UK.
They are seeking a Director of Finance and Operations to join their Senior Leadership Team. This is a pivotal hands-on leadership role that blends high-level strategy with the management of the charity’s core infrastructure.
The Role:
Reporting directly to the CEO, you will oversee the financial health and operational effectiveness of the entire organisation. You will be responsible for ensuring the charity remains sustainable, compliant, and efficient as it scales its impact.
Key Responsibilities:
- Strategic Finance: Lead long-range financial planning, budgeting, and forecasting while managing month-end/year-end close and annual audits.
- Operational Oversight: Manage day-to-day operations, including IT, facilities, vendor relationships, and organisational risk.
- People & Culture: Oversee HR operations, payroll, and benefits, while contributing to a positive and inclusive workplace culture.
- Leadership: Serve as a key member of the SLT, advising the Board of Trustees on the financial implications of strategic initiatives.
The Candidate
You will be a proactive, collaborative leader who can translate complex financial data into actionable insights for non-financial stakeholders.
Essential Requirements:
- Qualified Accountant (ACA, ACCA or CIMA)
- Experience in a leadership role within the charity sector.
- Proven experience leading HR or administrative functions.
- A strategic thinker capable of managing multiple projects and deadlines under pressure.
Salary range is £65,000 - £70,000 + Benefits (including 7% non-contributory pension)
Hybrid working model with 2 days per week in the office, which is in Amersham, Buckinghamshire.
Applications are being reviewed on a rolling basis therefore please apply ASAP to ensure your details are considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard.
The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters.
This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire.
Job Purpose
Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs.
The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities.
The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity.
Key Responsibilities
1. Community Engagement & Relationship Building
- Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations.
- Act as a liaison between the football club and the local community.
- Promote inclusion and diversity through outreach to underrepresented groups.
2. Programme Development & Delivery
- Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to:
- Education
- Health
- Inclusion
- Football Development
3. Staff and Volunteer Management
- Recruit, train and manage staff employees and volunteers who represent the Trust.
- Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.
4. Monitoring, Evaluation and Reporting
- Track the impact of community programmes using required and appropriate metrics and key performance indicators.
- Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees.
- Ensure compliance and governance with safeguarding, health and safety and data protection policies.
5. Marketing & Promotion
- Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets.
- Represent the Trust at community events, matchdays, and public forums.
6. Fundraising & Grant Management
- Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities.
- Build partnerships with sponsors, local businesses and charitable foundations.
7. Club Integration
- Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club.
- Manage the efficient coordination of player appearances and community involvement on behalf of the Club
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
Essentials
- Strong experience in community development, sport development and youth engagement.
- Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives – prioritising and managing multiple priorities
- Experience with grant funding processes
- Experience of developing organisational strategy within the sporting or charity sector
- Experience in partnership working with schools, councils, charities
- Leadership and staff supervision experience – managing coaches, volunteers or delivery staff
- Monitoring & evaluation skills – ability to track KPIs and write impact reports
- Budget management experience
- Confident IT skills, including use of Microsoft Office and database software
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets
- Understanding of health inequalities and barriers faced by children and families
- Understanding of equality, diversity and inclusion within community delivery
- A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings.
- Strong commitment to high-quality, values led delivery
- A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
- Willingness to work flexibly, including evenings and weekends
- Enhanced DBS clearance
- Degree or equivalent qualification, or demonstrable relevant professional experience.
Desirables
- Experience working in a football foundation or Trust
- Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Event planning or matchday coordination experience
- Recognised sports coaching qualifications
- Youth Mental Health First Aid
- Leadership skills within a community or education setting
Abilities/Skills/Knowledge:
- Committed, enthusiastic and passionate about Luton Town Football Club.
- Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team.
- Highly developed problem-solving skills, resilience, and the ability to perform well under pressure.
- Demonstrate good listening skills and have the ability to resolve issues where appropriate.
- Ability to multi-task whilst maintaining priority efficiencies.
- Focused on achieving Club, departmental and individual success.
- Willing to follow and promote the philosophy of the football club.
- Be an ambassador for the Club presenting the Club in a positive image at all times.
SAFEGUARDING STATEMENT
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.
The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
EQUALITY STATEMENT
The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.
The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
The client requests no contact from agencies or media sales.
Director of Finance & Operations
- Hours: 37.5 hours per week
- Location: Oxford
- Salary: £85,000 per annum
- Closing date: 26th March 2026 at 12 noon
Join Helen & Douglas House as our next Director of Finance & Operations
Help to shape the future of the world’s first children’s hospice and make a profound difference to the lives of local families.
Helen & Douglas House has been supporting children living with life‑limiting conditions and their families for more than 40 years. We are a place of compassion, expertise and unwavering commitment — and now, we are searching for an exceptional Director of Finance & Operations to help ensure we build upon our unique legacy of innovative and impactful care and support.
A role with purpose. A role with impact.
As a key member of our Executive Team and working closely with our CEO and Board of Trustees, you will be at the heart of strategic decision making — ensuring our resources, systems and operations are effective, efficient, and aligned with the needs of the children and families we serve. This is an opportunity to influence the long-term sustainability of a truly special organisation at an important and exciting time for the hospice sector.
What you’ll lead
In this role, you will provide strategic leadership across Finance, Estates & Operations, Information Systems, Data & Governance, Risk, Health & Safety and our Project Management Office.
- Providing insightful financial leadership to help shape our strategic plans.
- Oversee the annual corporate planning and budget cycle.
- Ensure strong governance, regulatory compliance and effective risk management.
- Lead our Estates & Facilities strategy, ensuring our buildings and environments remain safe, high quality and fit for purpose.
- Guide the development of an effective organisational information systems strategy.
- Support and empower a talented cohort of Heads of Department — fostering a culture of collaboration, accountability and excellence.
- Act as a trusted ambassador to regulators, partners, advisors and donors.
Who we’re looking for
You will be:
- A qualified accountant (ACA, ACCA, CIMA or CIPFA).
- A strategic and inspirational leader with experience overseeing diverse operational functions.
- Skilled at navigating complexity, shaping strategy and driving organisational performance.
- An exceptional communicator, able to build trust and confidence with stakeholders at every level.
- Passionate about making a meaningful difference through high quality, sustainable charitable services.
Experience in the non‑profit or healthcare sector is welcome but not essential — what matters most is your leadership, values and ability to deliver impact.
Why join us?
At Helen & Douglas House, every decision you make directly supports children and families facing life-limiting conditions. You will join a committed, values driven Executive Team and help to lead an organisation with a powerful mission and deep community roots. If you’re motivated by our purpose and ready to bring your expertise to an organisation where your leadership will truly matter, we would love to hear from you.
Apply today and help us secure an impactful and sustainable future for Helen & Douglas House and the families we serve.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Are you an operational leader who thrives on optimising the systems behind ambitious fundraising?We’re looking for a Development Manager, Operations to lead the infrastructure that powers our Development team, ensuring our systems, finances, governance and insight are robust, efficient and campaign-ready.
About the Barbican
Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
As the Barbican approaches its 50th anniversary, the Centre stands at a pivotal moment in its history. With a new CEO in post, £191m secured for the first phase of a major capital transformation, and a renewed artistic and audience-focused vision, we are laying the foundations for the next 50 years.
As we enter this bold new chapter, we are preparing to launch a major fundraising campaign to support both our world-class arts programme and the Barbican Renewal project, which will transform our iconic building for future generations. The Development department will be at the heart of this ambition, securing the partnerships, philanthropy and long-term support that will shape the Barbican’s future.
About the Role
The Development Operations team enables all philanthropic income across the Barbican. As we prepare for a major comprehensive campaign and significant growth in activity, The Development Manager, Operations is central to strengthening the systems and infrastructure that support our fundraising.
You will lead a team spanning CRM, prospect research, events operations and audience giving, ensuring the department has the systems, insight and financial rigour to deliver sustainable income growth at scale.
In this role, you will:
• Lead and improve the systems, policies and processes that support fundraising, embedding best practice and driving efficiency.
• Oversee Development finances, including income tracking, forecasting and budgeting, working closely with Finance to ensure accuracy and insight.
• Act as strategic lead for our CRM (Spektrix) and data environment, overseeing reporting, gift processing, data integrity and compliance (GDPR, Gift Aid).
• Support the administration of the Barbican Centre Trust, ensuring statutory compliance and high-quality support to Trustees and senior stakeholders.
• Manage and develop a high-performing Operations team, setting clear priorities during a period of growth and change.
We’re looking for someone who brings:
• Significant experience in fundraising or charity operations (arts sector experience desirable).
• Strong financial management skills, including budgeting and forecasting.
• Deep CRM expertise (ideally Spektrix) and advanced Excel skills, with the ability to turn data into actionable insight.
• A solid understanding of charity regulation, Gift Aid and GDPR.
• Excellent communication skills, with confidence preparing reports and papers for senior leaders and Trustees.
• A collaborative, solutions-focused mindset and the resilience to thrive in a fast-paced environment
How to apply
To apply click on the 'Apply Online' button. Applications without a completed form will not be reviewed.
Deadline for applications is 23:59, Wednesday 25th March 2026. The advert may close ahead of this date if a sufficient number of applications is reached - apply early to avoid missing out.
Please note that we are unable to accept late applications. We regret that we are unable to provide feedback on your application.
The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.
As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.
*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.
The client requests no contact from agencies or media sales.
Ormside Mill Residential Centre Manager
Grade 7 Point 26 – 30, £34,795- £38,059. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide. Ormside Mill Residential Centre (ORC) is a unique and charming residential environment where children and young people can experience outdoor learning, personal development, and safe adventure. We aspire for ORC to be a centre of excellence in residential youth work.
Purpose of Role:
The Centre Manager is responsible for the effective leadership and management of Ormside Mill Residential Centre (ORC), including all Health and Safety, estate management, operations and bookings. The postholder will ensure high-quality, inclusive, and safe delivery of youth work activities, aligned with our organisational values and mission.
GMYF is committed to safeguarding and promoting the welfare of young people.
The successful candidate will be required to undertake an enhanced DBS check. We welcome applications from all sections of the community and are committed to equality of opportunity. We will make reasonable adjustments for candidates with disabilities. All personal data will be processed in accordance with GDPR.
Key Responsibilities:
Leadership and Management
- To support the CEO in the delivery of our mission, in line with our values and ambition.
- Oversee daily operations of Ormside Mill Residential Centre, ensuring high service standards and smooth handover/takeover procedures.
- Line manage staff associated with the centre, such as the grounds keeper, housekeeper and finance assistant.
- Manage and administer all bookings and reservations for the Ormside Mill Residential Centre, maintaining an organised and efficient system.
- Provide onsite ‘take over’ and ‘hand over’ arrangements for groups, including providing oversight of activities with freelance instructors etc.
Safety, Quality and Compliance
- To ensure they have up to date Safeguarding knowledge and to promote GMYF safeguarding culture.
- Responsible for safe, inclusive practice in all areas of ORC work, through supportive line management of key staff, user and contractor briefings and operations. Be responsible for compliance with health and safety regulations including Fire Safety, Legionella, Contractor Management, vehicle maintenance etc.
- Manage and complete documentation for inspections or quality marks such as AHOEC, Evolve, AALA Licence etc. ensuing readiness for audit and compliance, including supporting the Chief Instructor with kit management and storage.
- To be responsible for a detailed estates plan that sets out key compliance requirements and their successful management within a 12-month period and beyond.
Administration and Organisation
- Represent the organisation in external networks and partnerships related to residential and youth work, including building positive relationship with local residents.
- Collaborate with delivery teams to populate the forecast events and resource demand.
- To identify, submit and secure external funding to support our endeavours, via grants or individual benefactors.
- To promote environmental sustainability, appropriate waste management and care for the environment.
- To be responsible for the production of regular and accurate reports such as the Annual Report, User Satisfaction reports, etc.
- Responsible for the vetting, compliance and expectations for freelances staff, in line with GMYF values.
Person Specification
ESSENTIAL
Qualifications & Technical Competence
- Current First Aid qualification or commitment to obtain within 3 months
- Relevant qualification in youth work, education, or a related field, with a focus on residential and youth centre management.
- Experience of working within AALA or similar regulatory frameworks.
- L3 Safeguarding qualification working with young people or commitment to obtain within 1 month
Experience
- Proven experience in developing and ensuring the quality of programmes and activities within residential centres.
- Excellent communication, IT, and interpersonal skills to effectively coordinate with staff, volunteers, and external partners.
- Proven ability to work independently and lead an effective team.
- Experience of risk management and developing safe systems of work in residential and youth settings.
- Experience of working with young people from diverse backgrounds, including those facing disadvantage or additional barriers.
- Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
- Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
- Experience to manage the centre budget, reporting on time and accurately on all financial matters.
Skills and Attributes
- Strong leadership, organisational, and communication skills.
- Ability to plan and deliver inclusive, engaging, and developmentally appropriate programmes.
- Confidence in decision-making, particularly in dynamic outdoor environments.
- Ability to work collaboratively within a youth work and multi-disciplinary team.
- Commitment to equality, diversity, safeguarding, and youth-centred practice.
DESIRABLE
- Hold a NEBOSH Certificate in Occupational Health and Safety or equivalent, demonstrating a solid foundation in health and safety principles and practices.
- Completion of IOSH Managing Safely course or similar, equipping you with the essential skills to manage health and safety effectively within a residential centre and youth club environment.
Other Requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
- Closing date for applications: 13th March 2026
- Interview date: 18th March 2026
- Start date: As soon as possible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement. DPI seeks to promote peace and democracy building through strengthened public dialogue and engagement.
Overall Purpose of the Position
The Head of Programmes and Operations is responsible for overseeing the implementation of the organisations’ project activities and leads the DPI Programmes team, also ensuring effective and enabling line-management of Finance, Fundraising, Programmes and Operations colleagues. The role works with the CEO on operational, fundraising, strategic and monitoring levels and involves representing DPI at external meetings and events as needed.
Project Management
- Coordinates the day-to-day operational management of the DPI’s programmes, including the implementation of activities and financial matters – in close coordination with relevant colleagues.
- Monitors the implementation of project activities and ensures compliance with donor requirements, the organizational strategic framework, as well as internal procedures and policies.
- Initiates and facilitates internal programmes and events planning meetings (including designing the agenda and overseeing the organisation and preparation of materials)
- Organises regular meetings with the Programmes team to ensure project plans and donor requirements are on track.
- Keeps an up-to-date overview of programme delivery, reports any challenges, and suggests solutions to the CEO.
- Builds project budgets with Finance, monitors project expenditures, develops financial strategies and addresses financial challenges.
- Monitors the political and security situation in Türkiye and the wider regions, developments relating to the conflict and impact on the project.
People Management
- Ensures the effective line-management of the Funding and Development Manager, Finance Manager, Operations Manager and Programmes staff.
- Organises regular check-ins with direct reports, to enable effective management of workloads, ensuring priorities are met, and to facilitate professional development and staff retention.
- Works closely with the Funding and Development Manager to ensure timely delivery and monitoring of contractual reports, including interim and final reports to donors.
- Oversees deliverables and performance of the M&E and Communications consultants.
Networking
- Represents and promotes DPI’s work in varied contexts and maintains relationships with external stakeholders in Türkiye and in Europe such as political party representatives.
- Builds and maintains relationships with partners and donors alongside the Funding and Development Manager when needed.
- Carries out frequent visits to Türkiye and maintains a good working knowledge of the facts on the ground when needed.
Governance
- Leads on the planning of regular Board meetings, in collaboration with all relevant colleagues and the CEO.
Key Experience/Technical Competencies/Knowledge required for the position.
The successful candidate should have the following:
- A postgraduate degree in Political Science, Law, Conflict Resolution, International Relations, or equivalent professional experience.
- At least 8-10 years’ experience in project management in charity or NGO setting.
- Extensive experience with line-management, and a commitment to fostering an engaging and inclusive team culture.
- Strong experience of overseeing the implementation of government and/or EU funded projects.
- Strong organisational and planning skills.
- Critical and strategic thinking skills.
- Experience in research and complex information analysis.
- Excellent written and spoken English.
- A strong understanding of confidentiality terms.
- Ability to manage under tight deadlines and in high-pressure environments
The successful candidate should have the right to work in the United Kingdom.
Applications will be considered on a rolling basis with the final deadline set as 9 March 2026
EQUAL OPPORTUNITIES
DPI is committed to Equal Opportunities and Cultural Diversity.
DPI SAFEGUARDING STATEMENT
DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct with a particular focus on Protection from Sexual Exploitation and Abuse.
The client requests no contact from agencies or media sales.
Sands is seeking to appoint a Finance Officer. The successful candidate will possess excellent relationship-management and technical skills to take full ownership of key financial operations such as accounts payables / receivables and ensure the smooth and effective running of our finance function.
In this key and customer-facing role, the post-holder will need to be able to use accounts packages e.g. Sage L50 to a high standard and have a good knowledge of double-entry bookkeeping and basic accounting principles.
A positive and pro-active attitude is essential, along with strong organisational skills plus the ability to prioritise and multi-task. Strong communication skills, both verbal and written are essential as the post-holder will frequently deal with external and internal customers at all levels.
The post-holder must be able to demonstrate a high level of commitment to Sands’ Core Aims and Strategic Objectives.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Organisation Manager - internally known as Chief Executive Officer
Are you passionate about the environment?
Could you lead and support a dedicated team of staff working on diverse but interlinked projects that vary in size and duration?
We are looking for a dynamic, flexible and experienced manager to provide leadership of a variety of exciting and innovative environmental projects and improving EPIKS’ long-term sustainability through both effective delivery and securing future workstreams.
You will have a proven track record of programme and project management experience together with a keen understanding of nature conservation, active travel and access to greenspaces. You will be supported by volunteer non-exec directors and a skilled team of dedicated staff with an office base in Huddersfield, satellite projects in Kirklees and the south Pennines with opportunities for flexible working.
Closing date for applications: 23.59 Wednesday 1st April; interviews 14th April 2026.
Background
At EPIKS we are passionate about finding local solutions to environmental problems that are integral to our concern for effective climate action. We work with a range of partners to improve the environment: promoting biodiversity, active travel and a sustainable economy to make Kirklees a better place to live and work. EPIKS is run by four volunteer Directors and a small, dedicated team of part time staff.
We are at an exciting phase of development, with new projects to deliver on improved access in and around the Colne and Upper Calder Valleys and sustainable transport. EPIKS has recently expanded our volunteering programme and community engagement activities. We have also established a firm foundation for our active travel projects and the Walk Wheel ride brand, increasing our partnership with Network Rail.
These run alongside continuing work on greenspaces in local nature parks, enhancing biodiversity, promoting environmental volunteering and delivering walking, cycling and wheeling activities – all of which involve collaboration with a wide range of stakeholders.
To achieve success in all these areas we need a Chief Executive to lead in developing a roadmap for our existing and future funded core projects. You will help co-ordinate work across the range of our projects and support initiatives to secure future funding.
In striving to improve our engagement with volunteers, supporters, funders and the wider public, we need an innovative, experienced communicator to lead on this critical part of our work.
The position involves working flexibly over 22.5 hours per week. There may be opportunity to extend the hours depending on funding success. The post will require some evening, weekend and bank holiday working.
The post is based at the EPIKS office in the Media Centre, Huddersfield, close to the railway station, with some opportunities to work partly from home. EPIKS uses Teams (Microsoft 365).
Role Profile
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Manage an overall framework for the delivery and sustainability of a variety of funded environmental projects
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Support non-exec directors with a consistent, strategic overview of EPIKS as an organisation.
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Ensure reporting to EPIKS board of directors through regular (monthly or bi-monthly meetings)
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Manage a team of 9 part time staff to ensure effective, efficient delivery of projects and programmes
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Ensure recording and evaluation of projects and appropriate feedback to others including partners and funders.
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Ensure appropriate systems, resources and procedures are carried out
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Oversee a comprehensive, inclusive communications programme through an in-house team
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Support the development of new funding bids and revenue in collaboration with Directors and staff
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On occasions, deliver selective elements of funded projects
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Manage overall assets and finances, working with a Finance Officer
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Oversee the operation of a CRM system
Person Spec – Essential
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Knowledgeable about key environmental issues particularly nature conservation and active travel
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Able to see the “big picture” and coordinate a range of interlinked projects
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Experience of leading and managing programmes and events
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Experience of preparing funding bids to foundations and public agencies and sponsorship proposals to private sector bodies
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Project management experience
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Understand the voluntary sector ethos – experience of working or volunteering in community and voluntary settings
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Excellent communication skills
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Experience of staff supervision and development
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Experience of procurement and contracting
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Excellent organisational skills
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Able to organise own work, manage priorities and achieve objectives without close supervision, paying close attention to detail
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Flexible and adaptable; able to balance competing or changing priorities as external influences demand
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Able to work inclusively, working with diverse communities and groups
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Passionate about making a difference locally for climate and nature
Person Spec – Desirable
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Adept user of a range of media platforms
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Awareness of local government and business sponsorship or employers' partnership working
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Ability to contribute to biodiversity or active travel projects
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Good working knowledge of Teams/Microsoft 365
Reporting to:
-
Board of Directors
Responsible for:
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Project officers
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Comms team
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Admin and financial support staff
#manager #strategic manager #organisation manager
EPIKs is the working title for Environment Kirklees Ltd, a not for profit company based in Huddersfield and operating projects throughout Kirklees.


The client requests no contact from agencies or media sales.
At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you!
This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.
Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.
We're looking for someone who is confident, shows initiative and is creative in their delivery of the work. Someone who can take on the responsibilities and run with them under limited supervision.
We are a flexible employer and you will be joining a small supportive team.
The client requests no contact from agencies or media sales.
Chief Executive Officer (Part-time, 3 days/week)
Veterans With Dogs (VWD) is seeking a dynamic and compassionate Chief Executive Officer (CEO) to lead our charity into its next chapter. This rare and exciting opportunity offers the chance to guide a small, high-impact team at a pivotal stage in the charity’s growth.
Location: Exeter (hybrid with regular office presence required)
Salary: £45,000–£55,000 pro-rata (equivalent to £27,000 - £33,000 for 3 days/week) + 3% pension contribution
Contract: Initial 1 year role with opportunity to extend
Hours: 21 hours / 3 days per week
Holiday: 28 days per annum (FTE), plus bank holidays
Reports to: Chair of Trustees
Direct reports: 4
About Veterans With Dogs
Veterans With Dogs is a UK charity that transforms the lives of Armed Forces veterans living with mental health challenges. Through the provision of highly trained assistance dogs and trauma-informed support, we help restore purpose, independence, and dignity to those who have served.
Founded in 2012, our work addresses a vital gap for veterans living with PTSD, anxiety, depression, and complex trauma. Through our award-winning PALS™ (Partner Animal Life Skills) programme, we help veterans re-engage with life, with the support of a trusted companion by their side.
Following a period of governance transition and renewal, we are entering a new and exciting phase. We are strengthening leadership, systems, and strategy to ensure long-term sustainability and greater reach. As we begin this next chapter, we are seeking an experienced, values-driven CEO to lead us confidently into this next phase.
The Role
The CEO will provide strategic direction, operational oversight, and cultural leadership for Veterans With Dogs. Working closely with the Board of Trustees, the CEO will oversee the delivery of the charity’s mission, ensure operational excellence, develop our long-term strategy, and foster a values-led and high-performing team.
This is a hands-on, multi-dimensional leadership role, ideal for a calm, pragmatic, and inspiring individual with experience of organisational stabilisation, stakeholder engagement, and sustainable growth. You will be a visible leader at our base in Exeter, while building strong relationships across the veteran, assistance dog, and wider charity sectors.
Key Responsibilities
Leadership & Strategy
· Lead the development and delivery of an interim plan and longer-term organisational strategy
· Translate strategic goals into clear operational priorities and plans
· Foster a compassionate, inclusive, and mission-aligned organisational culture
· Act as a credible and inspiring ambassador for Veterans With Dogs with stakeholders, funders, partners, and the public
- Guide the charity through stabilisation and values-led, sustainable growth
Governance & Compliance
· Ensure compliance with all relevant charity law, regulation, and best practice
· Work in partnership with the Board of Trustees, supporting effective governance and reporting
· Implement and embed improvements in HR, finance, safeguarding, IT, and operational systems
- Lead on organisational risk management, ensuring policies and procedures are in place and regularly reviewed
Operations & Programme Delivery
· Oversee day-to-day operations to ensure safe, ethical, and effective service delivery
· Ensure safeguarding standards are upheld for both veterans and dogs
· Drive continuous improvement in programme quality, delivery, and impact measurement
- Ensure operational systems and data processes are robust, compliant, and fit for purpose
People & Culture
· Lead, support, and nurture a small, dedicated staff team and wider network of volunteers
· Promote staff wellbeing, clear communication, and professional development
- Work with trustees to assess future staffing needs and build leadership capacity
Finance & Sustainability
· Work with trustees and advisors to ensure sound financial management and reporting
· Contribute to financial planning, budgeting, and development of a sustainable reserves policy
- Help diversify income streams, supporting fundraising efforts, corporate partnerships, and individual giving
Fundraising & External Relations
· Build and maintain relationships with funders, donors, corporate partners, and sector allies
· Collaborate with the fundraising trustee to develop new funding opportunities
· Represent the charity externally with credibility, transparency, and professionalism
- Strengthen partnerships with ADUK, ADI, Cobseo, and other key membership bodies
Person Specification
Essential
· Senior leadership experience within a charity, social enterprise, or values-led organisation
· Strong knowledge of charity governance, regulation, and trustee relationships
· Experience leading teams through organisational change or stabilisation
· Financial literacy with experience of budgeting, reporting, and planning
· Excellent communication and interpersonal skills across diverse stakeholders
- A calm, values-based, and ethical leadership approach
Desirable
· Experience in health, mental health, veterans’ services, or trauma-informed work
· Experience working with boards during periods of strategic or leadership transition
· Fundraising and/or income generation experience
· Understanding of safeguarding best practice (for people and/or animals)
- Lived experience of the military or charity sectors (not essential)
Our Commitment
Veterans With Dogs is committed to equity, diversity, and inclusion. We actively welcome applicants from all backgrounds and strive to create a supportive, respectful, and empowering workplace. We recognise the value of lived experience and are committed to continuous learning as an organisation.
How to Apply
Apply with your CV and a brief cover letter outlining your interest and suitability.
If you would like a confidential conversation before applying, we would be happy to speak with you.
Closing date to apply: Friday 13 March 2026
· First interviews (online): week commencing 16 March 2026
· Second interviews (in our Exeter office): week commencing 23 March 2026 TBC
NO RECRUITERS AT THIS STAGE PLEASE
Apply with your CV and a Covering Letter to explain your interest and suitability for the role.
No recruiters at this stage please.
To improve the quality of life for Veterans who are living with mental health disorders with the support of assistance dogs



The client requests no contact from agencies or media sales.


