Operation officer jobs

Job Overview

The Cathedral Safeguarding Officer is the designated safeguarding professional for Lincoln Cathedral, responsible for ensuring that safeguarding is embedded across all aspects of Cathedral life.

The postholder will ensure compliance with Church of England safeguarding policy, diocesan frameworks and relevant statutory legislation, while promoting a culture of care, accountability and continuous improvement.

The role involves providing expert safeguarding advice, managing safeguarding concerns and casework, supporting safer recruitment processes, and ensuring that clergy, staff and volunteers understand and fulfil their safeguarding responsibilities.

Working in partnership with the Diocesan Safeguarding Team and statutory agencies, the Cathedral Safeguarding Officer will support the Dean and Chapter in fulfilling their safeguarding responsibilities, while exercising independent professional judgement in relation to safeguarding matters.

Key Responsibilities

• Promote a culture in which safeguarding is understood as everyone’s responsibility.
• Manage safeguarding concerns, allegations and casework.
• Support safer recruitment processes, including DBS requirements and safeguarding risk assessments.
• Develop and review safeguarding policies and procedures.
• Support safeguarding training and awareness across the Cathedral community.
• Maintain accurate, secure and confidential safeguarding records using the MyConcern system.
• Liaise with statutory agencies, including local authorities and police, where required.
• Prepare safeguarding reports for governance bodies including Chapter and SLT.

Skills and Experience

The successful candidate will have:

• Significant experience of safeguarding casework involving children and/or vulnerable adults.
• Strong working knowledge of safeguarding legislation, statutory guidance and best practice.
• Experience of risk assessment and safeguarding risk management.
• Experience of working with or alongside statutory agencies.
• Strong interpersonal, organisational and communication skills.
• Ability to manage sensitive and complex situations with professionalism, discretion and resilience.

Working Pattern and Benefits

• Permanent part-time role.
• 21 hours per week across a minimum of 3 days per week.
• Primarily site based at Lincoln Cathedral.
• Up to 1 day per fortnight home working may be negotiated.
• 33 days annual leave including bank holidays (pro rata).
• Church Workers Pension Scheme.

Safeguarding and Recruitment Information

Lincoln Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This role is subject to enhanced safeguarding requirements, including an Enhanced DBS check with barred list check.

Please complete the Cathedral Application Form. CVs will not be accepted as a substitute for the application form.

Closing date for applications: Tuesday 26 May 2026 at 5pm.

This role is focused on delivery across London and requires regular in-person work with community partners, retailers and stakeholders. Candidates will need to be able to travel frequently and efficiently across London to meet the requirements of the role. We anticipate this will be most practical for candidates based within Greater London. 

Main Purpose of the Role 

We are seeking a dedicated, delivery-driven Project Support Officer to join our team, with a specific focus on hands-on, community-based project coordination. The Project Support Officer will play a key role in supporting, developing and delivering our Rose Voucher Programmes directly within local communities across London. 

Working directly to ARC’s Operations Project Manager, the Project Support Officer will be responsible for supporting projects through engagement with our local delivery partners. This will include working closely with early years settings and community organisations to support project delivery. The post holder will also be responsible for the development and maintenance of local retailer relationships, including engaging with Market Management Teams, supporting individual traders and retailers who are members of the scheme, and helping to identify new retail opportunities as required. 

The post holder must be comfortable working collaboratively with a wide range of partners, stakeholders and diverse communities, and should possess strong communication and relationship management skills. An organised approach to work and keen attention to detail will be essential to help support the charity’s activities over the coming years. 

Job responsibilities  

• Project Support– actively assist with the development, delivery and implementation of Rose Vouchers Programmes across London, working directly within local communities 

• Problem solving – in close collaboration with the Operations Projects Manager, investigate and resolve a varied range of issues in an efficient and constructive way, to support projects to succeed in ways that suit the needs of our varied communities.

• Engage with local partners – build and maintain strong working relationships with partners and stakeholders at the community level to ensure sustained involvement and support. This includes community organisations, local retailers, and local authority and public health staff.

• Ensure project targets are met but not exceeded (e.g. numbers of families actively supported by Rose Vouchers in each area) to balance strong delivery with working within budgets

• Support local projects to host and coordinate regular steering group meetings 

• Work with the Impact & Evaluation Manager to embed processes and procedures for data management and evaluation of project impact 

• Coordinate and deliver training for local project partners on how to deliver, monitor and manage the project locally and provide with required resources 

•  Support project partners in accessing and successfully using the charity’s digital project systems, including troubleshooting common issues.

• Support the distribution of monthly project data to funders and project partners 

• Support the development and administration of project toolkits for delivery partners

• Work with local partners and local authority teams to support the identification of potential new retailers

• Recruit and train new retailers and provide them with required resources and on-going support 

• Further responsibilities relevant to & commensurate with the role of Project Support Officer 

Person Specification  

Knowledge and skills (essential):  

• Project coordination skills and / or an organised and methodical approach to work and attention to detail 

• Experience working within diverse communities

• Good communication skills – written & oral – with the ability to communicate with diverse audiences 

• Practical IT skills and ability to learn new systems – MS Outlook, Excel, Word, and bespoke charity project management and reporting systems. 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children, or individuals for whom English is a second language 

• Relevant experience within the community, health, or social support sector or with transferable skills

• A commitment to the vision, mission, and values of Alexandra Rose Charity in its efforts to create a more equitable food system 

Knowledge and skills (desirable):  

• Knowledge (or interest in developing knowledge) of food & health issues in particular how inequality affects access to a healthy diet 

• Background in public health, social care, or nutrition. 

• Knowledge of food sector nationally especially from work with other third sector organisations and campaigns

Senior Finance Manager 

Suzy Lamplugh Trust 

Location: Hybrid (40% office-based London Vauxhall) 
Hours: Full-time (35 hours) 

Term: Permanent 
Salary: £42,654
Start:: ASAP 

As the Suzy Lamplugh Trust approaches its 40th anniversary year, we are entering an exciting period of growth, development and transformation. We are looking for an experienced, proactive and commercially aware Senior Finance Manager to strengthen our finance function and help support the next phase of the organisation’s journey. 

About the role 

This is a pivotal role within the Trust. You will work closely with senior leadership to provide high-quality management information and financial oversight that supports informed decision-making across the organisation. 

We are looking for an experienced and proactive Senior Finance Manager to lead the day-to-day finance operations of the Trust and play a central role in the production of high-quality management information that supports strategic and operational decision-making. 

The Trust operates across both charitable and commercial income streams, including consultancy and training services, therefore experience across both charity finance and corporate/commercial finance environments is highly desirable. 

This role would suit someone who thrives in a fast-paced environment, whilst improving systems and processes that support both, charity-funded and commercial activity. 

The Senior Finance Manager will lead the operational management of the finance function, ensuring robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation. 

Reporting to the Director of Finance, HR and Governance, the role has significant responsibility for: 

• Management accounts and reporting 

• Budgeting and forecasting 

• Cashflow oversight 

• Audit and compliance 

• Payroll oversight 

• Financial controls and process improvement 

• Commercial and operational financial analysis 

• Management of the finance team 

Additional information 

• This is not a senior leadership role and the successful candidate will report to the Director of Finance, HR and Governance.

• This role is hybrid; however, full-time attendance at our London office will be required during the first three months to support induction and integration into the organisation. 

Roman Catholic Archdiocese of Southwark

Chief Operating Officer

£125,000

Full-time, permanent

North Lambeth with travel in the Archdiocese and occasionally beyond with some home working possible.

The Roman Catholic Archdiocese of Southwark is one of the largest dioceses in the UK, but more than that it is a vibrant and diverse Diocese with ambitious plans for leading people to Christ.  This includes through spreading the Good News of the Gospel, delivering high-quality Catholic education and support for the vulnerable and marginalised.

The Archdiocese has 175 parishes and 162 schools across the whole of London south of the Thames, all of Kent and the eastern parts of Surrey. While parishes operate under individual canonical status, the Archdiocese has extensive operating procedures which govern areas of parish life, activity and operation. This means the Archdiocese supports parishes to flourish, while ensuring they comply with UK law.

Today, Southwark consists of range of diverse communities from inner London and suburban parishes to coastal and rural churches. Southwark’s rich history continues to evolve under the dynamic pastoral leadership of Archbishop John Wilson, who invites all to embrace social justice by putting their faith into action, to and become part of an evangelising and missionary Archdiocese that shares the Good News of Jesus Christ.

Centred on Jesus Christ, the Archdiocese of Southwark will evangelise by helping people to grow in faith and to live in hope. Collectively we can change our world for the better by imitating Christ in showing love, justice, and peace to all. Our mission is to invite people to know the Lord Jesus who offers us life in its fullness.

We are seeking to appoint a Chief Operating Officer who is passionate about this mission and who can provide the leadership that will drive us forward in our work to be a Missionary Diocese.

The Chief Operating Officer provides strategic and operational leadership across the Archdiocese.  You will hold responsibility for ensuring that Archdiocesan operations support the mission of the Church, are financially sustainable, and are compliant with legal and regulatory requirements. This role is pivotal in safeguarding and enhancing the Archdiocese’s Mission and the supporting physical estate for current and future generations.

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of 2026.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines - award-winning weekly lessons for classroom discussions about global news stories

• Leadership for Change Prize - child-led solutions to complex global issues

• Community partnerships - support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

THE ROLE

We are looking for a motivated Administrative Officer to provide the quality support and attention to detail that keeps our programmes running smoothly. You will be joining a passionate team dedicated to helping children all over the world develop their critical thinking and learn about global current affairs. We are a small but growing team of 17, and in this role, you will work across every part of the charity, seeing our impact in action and ensuring our daily operations are handled with total consistency.

We want a positive and supportive self-starter who takes genuine pride in their work being done well. You will be someone proactive who anticipates the team's needs and is always looking for ways to make our systems and processes more efficient. This is a brilliant opportunity to learn and grow with us; you will gain a unique, 360-degree insight into how a charity operates while benefiting from our position as an independent organisation supported by The Economist Group. You will experience both the charity and corporate sectors, building a professional network across the Group and developing a versatile, high-level skill set as you progress your career.

RESPONSIBILITIES

Team operations and administration

• Provide essential admin support including booking travel, purchasing equipment, managing the post, and supporting printing

• Act as the administrator for most team subscriptions, online tools and softwares

• Maintain a well-organised office environment, including inventory management for the team cupboard and equipment

• Proactively identify and fix broken systems, creating better ways to manage tasks

• Build strong relationships with the key teams from The Economist Group such as Facilities, HR, and IT to ensure smooth operational support to the Foundation’s work

Financial administration

• Accurately process and record weekly payment runs and invoices in the banking and finance systems

• Assist with financial reconciliation and proactively chase outstanding payments or missing receipts

• Process staff and volunteer expense claims, ensuring they align with the charity’s financial policies

Programme and event support

• Act as the first point of contact for the Foundation’s inboxes, providing excellent service to teachers by troubleshooting account issues and managing enquiries

• Support the programme and fundraising teams by collating qualitative and quantitative data on students and teachers for programme and funder reporting

• Manage the process of sending physical materials and resources to schools and teachers when relevant, including packing, addressing, and coordinating couriers or post

• Lead the logistics for webinars and live lessons on online event tools, including managing platform settings and hosting calls

• Coordinate logistics for team socials and events with partners, funders, and trustees, including room/venue booking, catering, and on-site setup

HR and onboarding

• Manage candidate logistics, including posting roles, redacting applications, handling diversity monitoring forms, and scheduling interviews

• Provide high-quality service to applicants, acting as a warm and professional point of contact for all interview coordination

• Lead the practical setup for new joiners, including IT access, office tours, equipment handovers, and managing DBS checks

WHAT WE OFFER 

• Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time

• A friendly, driven and highly-effective team: we are deeply committed to being an inspiring place to work, where we learn and achieve things that matter together. Our team of experts work creatively and collaboratively, whilst taking full responsibility for their goals

• Development and support: we invest in training and development and will support you to build the skills and experience as you need

• A competitive benefits package to support your wellbeing, growth, and work-life balance

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. 

Transport for All has a strong reputation for leading the debate and advocating for change to improve the journeys made by disabled people. This role presents an opportunity for a strong leader with the commitment, enthusiasm and expertise to build on our success.

Our Chief Executive will be responsible for continuing to delivering the remainder of our 5-year strategy, whilst horizon-scanning to work with the team and wider DPO community to engage in the opportunities and changes ahead. We’re a small team and this is a wide-ranging role which includes:

• Representing the voice of the 16 million+ people in the disabled community by influencing policy and infrastructure decision-makers through our campaigns.

• Overseeing a highly regarded policy and public affairs function with associated communications and stakeholder engagement, maintaining our high profile and reputation with national and local governments.

• Ensuring the charity’s funding is robust and sustainable, looking at how we can diversify our income and direct it towards what matters through continuing to deliver our strategy and planning for our future.

• Overall responsibility for our successful training, research and consultancy business, building partnerships and further growth. This includes the National Accessible Transport Survey.

• Championing our award-winning support services for disabled people.

• Leading our expert teams through a period of growth and consolidation, embedding a strong organisational culture and matching our structure and systems to our upcoming challenges and increasing size.

You will report to and be supported by a well-functioning and committed Board of Trustees who are professionals with experience of working in the charity and transport sectors, as well as finance, legal and government backgrounds.

At PHG, we’ve spent nearly 30 years turning complex science into practical health policy. We are now looking for a versatile Administration and Communications Officer to join our team. 

As Administration and Communications Officer you can expect to spend half your time supporting our external-facing communications activities, including, designing digital and print content and keeping our website up to date. From monitoring analytics to maintaining our house style, you’ll help ensure our policy perspectives reach the right people. The other half of your time will be spent ensuring our office and HR functions run smoothly. This includes essential HR admin (payroll, recruitment, and contracts), coordinating meetings and events, and managing our office facilities.   However, no two weeks are likely to be the same.

Who You Are

You’re someone who loves variety and doesn't mind switching gears from designing a newsletter to booking an external meeting in the same afternoon.

Our Ideal Candidate

• You have an eye for detail and enjoy using different software (e.g. Adobe Indesign, Canva) to create impactful content

• You’re proficient in Google/Microsoft and either know your way around CMS/CRM platforms or are excited to learn.

• You can juggle competing priorities without dropping standards or missing deadlines.

• You’re a team player who is self-motivated, professional, and ready to take the initiative.

This is a chance to work at the intersection of science and policy in a flexible, supportive environment. 

The PHG Foundation is a linked exempt charity of the University of Cambridge.

The Finance Officer will play a key role in maintaining strong financial controls, ensuring data accuracy, and supporting the effective stewardship of resources across the organisation.

Key responsibilities:

Financial Operations

• Act as the first point of contact for finance-related queries, responding or escalating as appropriate 

• Contribute to the effective day-to-day financial operations across the Church and associated entities 

• Process and accurately record income and expenditure transactions in line with internal processes 

• Maintain accurate, complete, and audit-ready financial records 

• Support the handling, recording, and secure processing of cash and cheque income in line with established procedures 

• Prepare and arrange the banking of funds, ensuring accurate reconciliation to financial records 

• Support financial processes across multiple related entities, including appropriate allocation of income and costs 

• Process and reconcile inter-entity transactions where required 

• Investigate and resolve discrepancies, escalating issues where appropriate 

Income, Giving, & Donor Administration

• Administer all income streams, including donations, events, and charitable and commercial activities 

• Maintain accurate records of donor giving and ensure appropriate allocation of funds 

• Process Gift Aid claims in compliance with relevant regulations and maintain supporting documentation 

• Reconcile giving records with bank and system data, investigating and resolving discrepancies 

• Support donor communications, including responding to queries and preparing giving statements and related communications 

Accounts Payable & Receivable

• Process supplier invoices, staff and volunteer expenses, and other payments in a timely manner 

• Ensure all transactions are appropriately authorised and coded in line with financial controls 

• Support the preparation and execution of payment runs 

• Raise invoices and manage incoming payments, including monitoring outstanding balances and following up where necessary

• Prepare and process payments, including international transactions where required, ensuring accuracy and appropriate authorization.

Financial Controls & Compliance

• Maintain and apply financial controls, including approval processes and expense policies 

• Support fraud prevention measures, including verification of payment details and appropriate segregation of duties 

• Ensure compliance with charity finance requirements, including Gift Aid and restricted fund management 

• Maintain accurate and audit-ready financial records and supporting documentation 

• Maintain appropriate controls over cash handling and banking processes 

• Support the integrity and accuracy of financial data across systems

Month-End & Reporting Support
 

• Assist with period-end processes, including reconciliations and preparation of supporting schedules 

• Prepare draft financial reports and summaries for review by the Finance Manager 

• Provide basic analysis and commentary on financial performance where appropriate 

• Monitor bank balances and support cashflow awareness through regular updates and reporting 

Systems & Process Improvement

• Use financial and related systems effectively to maintain data accuracy and efficiency 

• Identify opportunities to improve processes, systems, and internal controls 

• Support the implementation of new systems or process improvements where required 

General Support

· Provide administrative and operational support to the Finance Manager as required

· Contribute to the continuous improvement of the finance function

· Undertake other duties appropriate to the role

Christian Faith and Culture

• Will clearly live out, embrace and impart the culture of New Life Church through being Honouring, Courageous, Compassionate and Generous.

• Clearly demonstrate a heart and passion for the church and the city

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

• Willingness and ability to communicate their own story of their faith journey

• Positively promote the Christian faith in line with the objectives of New Life Church

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities.

Founded in 2005, Lumos partners with governments, civil society and young people to transform care systems globally and advocate for family-based solutions that help children thrive. We work across Europe, Africa, Latin America, Asia and the Middle East to drive systemic and sustainable change.

We are ambitious for children. Over the next 10 years, Lumos aims to help 500,000 children transition from institutional care to family-based care and prevent 10 million more from experiencing family separation. Our values of collaboration, excellence, respect, care and passion underpin everything we do.

Position

We are looking for a proactive and organised Individual Fundraising Coordinator to support the delivery of our individual giving and digital fundraising programme during a maternity cover period.

In this role, you will contribute to donor stewardship, digital fundraising campaigns, and supporter communications, helping to ensure a high-quality and consistent experience for Lumos supporters.

You will also support the delivery of prize draw campaigns, coordinating timelines, communications, and activities across internal teams and external partners. This includes supporting campaign setup, communications, and operational delivery to ensure campaigns run smoothly and effectively.

Working closely with Fundraising, Marketing & Communications, and Operations teams, you will play a key role in maintaining momentum across campaigns and day-to-day fundraising activity.

Key responsibilities include:

· Supporting donor stewardship activities, including communications and newsletters

· Coordinating digital fundraising campaigns, including the end-of-year appeal

· Supporting the delivery of prize draw campaigns, including coordination with partners and internal teams

· Drafting and editing fundraising content for email and digital channels

· Supporting campaign setup, testing, and performance tracking

· Assisting with fundraising operations, including CRM-related tasks and data management

Requirements

Essential:

· Strong written communication and copywriting skills

· Excellent organisational and coordination skills, with the ability to manage multiple priorities

· Strong attention to detail

· Experience in a fundraising, marketing or communications role

· Experience supporting campaigns or projects involving multiple stakeholders

· Ability to work collaboratively and independently within a structured environment

Desirable:

· Experience in individual giving or digital fundraising

· Familiarity with CRM or email marketing platforms (e.g. Salesforce, Pardot/MCAE)

· Understanding of donor journeys and supporter engagement

· Experience in the charity or nonprofit sector

Other Information

· Part-time role (3 days per week)

· 6-month Fixed Term Contract (maternity cover)

· Salary: £30,000–£34,000 FTE (pro-rated)

· Location: London, UK (hybrid working)

· Applicants must have the right to work in the UK

· Only shortlisted candidates will be contacted

· Closing date: Sunday 31 May, 23:55

Lumos is committed to safeguarding and promoting the welfare of children and adults at risk. All successful candidates will be subject to appropriate checks and references.

We are an equal opportunities employer and are committed to building a diverse and inclusive workplace.

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions. 

Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support. 

You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements. 

Key responsibilities 

• Manage bookkeeping, invoices, payments, and reconciliations 

• Take responsibility for billing processes and financial records 

• Prepare month-end adjustments (including accruals and prepayments) 

• Maintain accurate financial systems in line with charity and legal aid requirements 

• Support audit and compliance processes 

• Provide general administrative support 

• Use finance and office systems accurately and efficiently 

What we offer 

• Opportunities to develop experience in finance, administration, and legal processes within a charitable setting

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying. 

Would you like to play an important role in improving science coverage in the news?

We are looking for a Press Officer with a passion for science and the media to help us make, break and react to some of the biggest science stories in the national news. Working on everything from genome editing and vaccination to climate change and AI, the SMC is an independent press office for science specialising in the science, health and environment stories that hit the headlines.

Our Press Officers are immersed in the most controversial, politicised and messy science stories in the news. This is not a role for the faint-hearted; but if you're passionate about accurate media coverage of the science stories that define our times, and you can work with a calm head when things are busy and demanding, this is the job for you.

What we are looking for

You are someone who is passionate about science in the news being accurate and evidence-based, and who is genuinely excited by the SMC's work. You are able to work fast and reliably on multiple subjects and collaborate effectively with your colleagues. You are someone with a science background who can demonstrate good judgement, good media awareness, and a strong understanding of the difference between evidence and ideology. You are excited to progress your career as part of a small but high-impact, office-based team in a fast-moving environment.

What we can offer you

• 25 days annual leave + bank holidays + Christmas closure, increasing after 5 years’ service
• Annual performance-related pay reviews
• Generous pension, healthcare, and family-friendly provisions
• Free gym and discounted lunch options

Selection process

• Application (CV and cover letter)
• Interview consisting of a 40min task and 40min panel interview, at our London offices on Monday 8th June
• References

This is an on-site role based at our offices in London (Euston). Staff are expected to be in the office five days a week. Start date asap (exact date to be agreed).

How to apply: please submit your CV and a covering letter via this platform detailing why you want this particular role and how you fit the role requirements. You can also email your application to the jobs@ address listed on our website. Your CV and covering letter should not be more than one side of A4.

If you wish to have an informal discussion about the role you can find contact details on the job listing on our website.

Applicants must have a pre-existing right to work full time in the UK as we are unfortunately unable to sponsor visas.

We know that some demographics are less likely to apply for roles if they don’t feel they meet every requirement. We encourage all applicants who have a strong interest in our work and believe they have the right skills to succeed to apply for the role.

The role

Job Title: Youth & Community Engagement Officer

Part Time:          8- 12 days per month

Salary: £28-30,000 pro rata

Reporting to: Operations Director

Job Purpose:

 This role will lead the development and delivery of Allergy UK’s youth engagement initiative. We are beginning several exciting new projects focused on engaging young people who live with allergy and providing opportunities for them to have a voice and support them in raising awareness of the issues that affect their life. We are seeking young people’s participation and co-production in all activities we develop to support their needs. The role of Youth Engagement Officer will be to engage with young people across the UK, to ensure that they have the opportunities and support to shape and influence Allergy UK’s programmes and activities for young people living with allergy.

The Youth & Community Engagement Officer will engage with children and young people across the UK to ensure they are meaningfully involved and supported to influence Allergy UK’s services, campaigns and resources. This includes creating safe, inclusive spaces where young people and parents and carers feel listened to and empowered to share their experiences.

The successful individual will develop youth opportunities that build confidence, skills and life chances, while supporting children and young people living with allergy to overcome the social, emotional and practical barriers they may face. A key part of the role will be working collaboratively with parents and carers to ensure their voice inform decision making and design.

As a Youth & Community Engagement Officer, you will have experience of working positively with children, young people and families, and have a proactive, organised and confident approach.

Strong organisation skills and initiative are essential as you will be the lead Allergy UK’s youth provision.

You will coordinate a range of activities on-line and in-person engagement sessions, blogs, podcasts, learning opportunities and digital activities all rooted in co-production principles. You will work as part of a wider team to engage children, young people and parents and carers, to amplify unheard voices and stories, and help drive positive change for families living with allergy.

The post is funded by the National Lottery Community Fund until September 2028. As a grant- funded role, the postholder will be responsible for the effective delivery, monitoring and evaluation of agreed grant outcome and KPI’s, ensuring full compliance with funder requirements and reporting deadlines.

Your main responsibilities include, but are not limited to:

Key Accountabilities:

· Design, develop and deliver youth-led and family-centred services across three core areas:

o Continue to design and deliver youth-led services with the existing 18–25 youth group for people living with allergies

o Recruit, , launch and establish a new youth group for 13–17-year-olds living with allergies

o Recruit, launch and establish a support and engagement group for parents and carers of children and young people living with allergies

· Plan, project manage and deliver engaging co-production projects, building positive, trusted relationships with children, young people and parents and carers, and promoting meaningful participation.

· Create opportunities for young people to have a strong and influential voice, supporting them to engage in Allergy UK’s awareness- raising and public affairs activity to influence policy, improve services and drive change.

· Establish, develop and lead the Allergy UK Youth Forum, ensuring it is representative, inclusive and impactful.

· Support and develop young people to become champions and ambassadors for Allergy UK, building confidence, leadership skills and advocacy capability.

· Work collaboratively with a wide range of organisations including but not exclusively schools, local government, health and youth services and voluntary sector organisations.

· Develop and deliver training and development resources to support young people’s skills, understanding and personal development.

· Ensure all required documentation is completed accurately, secularly, and within agreed timescales, in line with contractual, safeguarding and reporting requirements

· Work closely with the Operations Director and wider staff team, providing insight and advice on issues affecting children, young people and families living with allergy.

· Develop and embed effective youth engagement procedures and best practice, ensuring a consistent, safe and inclusive approach across all activities..

· Take responsible for the health and safety including risk assessments and reviews for all youth and family engagement activities, ensuring safety and wellbeing of participants.

· Act as a key role holder for safeguarding, ensuring that the safety and wellbeing of children, young people and vulnerable adults is central to all youth and family engagement activity. This includes promoting a strong safeguarding culture, adhering to Allergy UK’s safeguarding policies and procedures, identifying and escalating safeguarding concerns appropriately, completing and contributing to risk assessments, and working closely with designated safeguarding leads and relevant staff to ensure safe, inclusive and compliant practice at all times.

· Maintain accurate and confidential records, ensuring the secure and compliant recording of sensitive data on Allergy UK’s Salesforce database in line with data protection requirements.

Person Specification

This role involves regular contact with children, young people and potentially vulnerable adults. The successful candidate will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, in accordance with organisational safeguarding policies.

Essential:

 Education & Qualifications

 Degree or equivalent and demonstrable/relevant work experience.

Essential Experience

 · Minimum of 3 years’ experience working with young people

· Experience of directly engaging children and young people (ideally across different age groups, e.g. 13–25)

· Experience of developing and delivering engaging youth engagement opportunities, following best practice, and adopting methods of co-production

· Experience of planning, delivering and evaluating projects or programmes

· Coordinating online and inperson activities (e.g. groups, workshops, forums, events)

· Managing multiple workstreams and meeting deadline

· Experience working independently while contributing to a wider team

· Practical experience of working in a safeguarding‑aware environment

Desirable Experience

 · Experience of working with or supporting parents and carers, particularly in health, disability or community contexts

 The purpose of this job description is to focus attention on the most important aspects of the jobholders role. It is not intended to be a complete list of duties: therefore, it is to be expected that the day-to-day performance of the job will include tasks not listed above. The list of duties for which the jobholder is responsible may reasonably be varied or added at the discretion of the charity.

What you will bring

Essential Skills and Knowledge

 · Knowledge of safeguarding responsibilities relating to:

o Children and young people

o Vulnerable adults

· Experience of recognising, recording and escalating safeguarding concerns in line with local and national guidance.

· Experience of recording accurate information on a CRM system, ideally Salesforce, ensuring timely and GDPR-compliant data entry.

· Experience of monitoring, evaluation and reporting against grant-funded KPIs.

· A Demonstrable experience of working directly with young people in a youth engagement/participation role.

· Demonstrate experience in the development and delivery of strategies to successfully engage, interact and promote development with young people.

· Experience in planning and delivering youth sessions and activities.

· Experience of working with a range of stakeholders and representing the views of young people.

· Experience of writing reports and meeting conflicting deadlines.

· Experience of managing people, resources, or projects.

· Skills and Knowledge Ability to engage with young people.

· Ability to work independently.

· Ability to motivate others and work as part of a team.

· To ensure young people feel safe and are safeguarded, by ensuring cross partnership and local safeguarding policies and procedures are adhered to.

· Understanding of the issues facing young people.

· Understanding and commitment to equal opportunities policies.

· Evidence of challenging discrimination or implementing equal opportunities with young people.

· Knowledge and understanding of relevant legislation, especially regarding children’s rights, promoting inclusion.

· Proficient in Microsoft Office, including Microsoft Teams, Salesforce (or similar CRM) and Zoom

· Able to work flexibly to meet requirements of the role.

Desirable

· Understanding of allergy

· An understanding of the charity sector and the work of volunteers.

Behavioural Competencies

 Relating & Networking Working with People

Adhering to principles and values Persuading and influencing Formulating strategies & Concepts Planning & Organising

Attitudes

· A positive individual who can guide, inspire and motivate team members

· Decisive and determined

· Ability to think on your feet and adapt quickly when needed

· Ability to manage a large and varied workload, prioritising to meet competing deadlines

· Empathetic and sensitive

· A passionate commitment to delivering the charity’s vision, mission and values

· Commitment to equality, diversity and inclusion

Friends of the Dales is seeking an outstanding Executive Director to lead our next chapter. We are an independent, dynamic and resilient charity working to protect and enhance the special landscapes, biodiversity and cultural heritage of the Yorkshire Dales, while supporting the wellbeing of local communities and encouraging people from all backgrounds to value, enjoy and protect this remarkable place.

This is an exciting opportunity for a values-driven leader to build on our strong reputation, recent strategic review and ambitious campaigning work. We are looking for someone who can combine strategic vision with hands-on leadership, bringing energy, credibility and expertise to a charity with a proud history and a growing future.

About Friends of the Dales

Friends of the Dales is an independent membership and campaigning charity dedicated to the Yorkshire Dales. We campaign on issues including nature recovery, wildlife, farming, access, housing, transport, climate resilience, landscape management and sustainable rural communities.

Founded in 1981, we are known for our critical and supportive local voice and our collaborative approach to campaigning and influencing policy. We work with partner organisations, local communities, trustees, volunteers and supporters to protect and improve the Dales for future generations.

We also work with the network of National Park Societies and Campaign for National Parks, and we have a strong commitment to widening diversity and inclusion across our charity and the communities we serve.

The Role

The Executive Director will provide strategic leadership, operational management and external representation for the charity. Reporting to the Chair of Trustees, you will be responsible for delivering the Board’s strategic direction and business plan, growing the supporter base, strengthening financial resilience and ensuring our campaigning remains impactful and aligned with our mission and values.

This is a varied and influential role requiring a confident, collaborative and hands-on leader who can balance strategic oversight with day-to-day delivery. You will work closely with trustees, staff, volunteers, members, supporters and external partners to help shape the future of the charity.

What We’re Looking For

We are seeking a candidate with:

● Senior leadership experience or aligned and transferable experience and skills in a charity, membership organisation or similar environment.

● Direct experience or transferable experience of campaigning, influencing, advocacy or policy work.

● Strong organisational leadership and operational management skills.

● Knowledge and experience of fundraising, membership growth, partnership working and charity operations.

● The ability to inspire staff, trustees, volunteers, members and supporters.

● A values-driven approach and a strong understanding of, or connection to, the Yorkshire Dales and the issues affecting it.

Experience in a similar setting may be transferable, and we welcome candidates who can demonstrate the skills, insight and leadership needed to succeed in the role.

Working Arrangements

This is a permanent role, offered as either:

● Part-time: 4 days per week, or.

● Full-time: 37 hours per week.

The salary is £50,000 per annum FTE, with part-time hours paid pro rata.

The role is based at Canal Wharf, Eshton Road, Gargrave, BD23 3PN, with some flexibility around working hours and location by agreement. Regular travel across the Yorkshire Dales and occasional evening and weekend working will be required. Ideally, the successful candidate will live in, or within approximately 30 miles of, the perimeter of the Yorkshire Dales.

We offer:

● 22 days annual leave, rising to 27 days after five years’ service, plus English bank holidays, pro rata for part-time hours.

● Additional paid leave over the Christmas and New Year office closure.

● An enhanced employer pension contribution of 5% via NEST.

Applicants must already have the right to work in the UK, as we are unable to offer sponsorship.

How to Apply

To apply please read the full candidate briefing - available on the Friends of the Dales website - and submit:

● A current CV, including any gaps in employment.

● A supporting statement of no more than 2,000 words, explaining why you wish to apply and how you meet the criteria in the person specification.

● Details of two referees, including one from your current or most recent senior leadership role, with confirmation that you are happy for us to contact them if shortlisted.

● Any dates when you may be unavailable or difficult to contact.

● Any adjustments or accommodations you may require at the interview or presentation stage.

Shortlisted candidates will be invited to a one-day selection event in the Yorkshire Dales, including a short presentation and panel interview. Full details of the presentation topic and interview questions will be shared in advance.

Recruitment Timetable

● Monday 18 May 2026, 5pm: Closing date.

● Week commencing 25 May 2026: Review of applications and shortlisting.

● Week commencing 15 June 2026: Shortlisted candidates invited to the Yorkshire Dales selection day.

● Week commencing 29 June 2026: Candidates informed of outcome.

Equal Opportunities

Friends of the Dales is committed to building a workforce that reflects the community it serves. We welcome applications from all backgrounds and all sections of the community, and we will respect the privacy of any initial approach or expression of interest, whether formal or informal.

Informal Discussion

For an informal and confidential conversation about the role, please contact Jonathan Riley, Chair of Trustees after reviewing the appointment brief.

Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.  

Our UK office is seeking a highly motivated and detail-oriented Senior Data & Insights Officer to lead on the day-to-day maintenance and utilisation of our data management platform, Microsoft Dynamics 365, with a particular focus on the Customer Relationship Management (CRM) module. This role is pivotal to supporting a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.

The Senior Data & Insights Officer will be a key point of contact for colleagues across the organisation, playing an instrumental role in supporting how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management.  The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising Development team (F&D) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight.  They will work with HQ ICT to deliver improved functionality and system upgrades while maintaining data integrity and compliance requirements.  Experience in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.

To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.