Operation officer jobs

Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK 
Salary: £53,317 - £61,034 pa plus benefits

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities.  Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.

Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and  community of over 30,000 alumni in over 180 countries around the world. 

As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.

As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations.  As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality.  Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.

If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you.  We are partnering with Richmond Associates on this campaign.  To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.

Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026

· Six month fixed term contract

· Full-time, 34 hours per week

· £32,000 - £35,000 per annum (dependent upon experience) + pension

· 25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

· Covent Garden location with 4.00pm finish on Fridays

· Hybrid working

REPORTS TO

Financial Accountant

OVERVIEW

As Finance Officer, you will support the Financial Accountant in effectively managing the Purchase Ledger and providing a high-quality financial support service to the RMBI Care Company Home Management Teams. This includes overseeing the financial aspects of purchases and supplier management.

Key responsibilities include administering the invoice capture system for supplier invoices, processing staff expenses and corporate credit card transactions via the expense management system, and assisting Homes in the effective operation of Imprest, Residents' Fund, and Amenity Fund accounts within the Resident Information System. You will support the Homes admin team to ensure timely and accurate recording of bank transactions and reconciliation of fund accounts. Additionally, you will provide cover and assistance to the Accounts Receivable team as required.

The ideal candidate will have substantial experience in both Accounts Payable and Accounts Receivable, preferably within a care home or similar environment. Strong communication and interpersonal skills, a proactive approach, and a keen eye for detail are essential for success in this role.

RMBI Care Company is a top 20 Care Home group, 95% of our services are either rated Outstanding or Good by our external regulators. We are a registered charity and caring has been our way of life since 1842. At RMBI Care Co. we aim to deliver professional and individual care services, which make a real difference to everyday lives.

PERSON SPECIFICATION

Essential experience, knowledge and skills

· AAT qualified (or equivalent) or qualified by experience in a similar role

· Experience of Accounts Payable and Accounts Receivable

· Experience in processing large volume of purchase and Sales invoices.

· Excellent written and oral communication skills

· Intermediate Excel skills

· Organised and able to meet tight deadlines

· Team player

Desired

· Experienced in Care Home or similar sector

· Experience of using SUN system, CRM system, Purchase order system, Expense Management System, and Invoice capture system.

· Experience of supporting either remote or branch-based staff

HOW TO APPLY

Please send a CV and covering letter explaining how you meet the person specification.

Deadline for applications: 29 June 2026

Essential

• Experience monitoring performance, KPIs, or service outcomes.
• Ability to manage multiple projects effectively.
• Strong communication and interpersonal skills.
• Good IT skills including Microsoft Office and data management systems.
• Commitment to the mission and values of Luton Foodbank.
• Educated to degree level or equivalent professional experience.
• Full UK driving licence and access to a vehicle.

Desirable

• Experience working within the charity sector.
• Knowledge of safeguarding and compliance requirements.
• Experience supporting funding reports or monitoring returns.
• CIPD qualification or relevant HR training.
• Experience in community or social welfare services.
• PRINCE2 Foundation qualification.

Benefits

• Flexible part-time working arrangements
• Pension contribution
• Training and development opportunities
• Opportunity to make a meaningful impact within the local community
• Supportive and values-driven working environment

Learn more about Luton Foodbank

• Find us on Bluesky, Facebook, Instagran, LinkedIn, Mastodon, Threads, TikTok, X, and YouTube.

An exciting opportunity has come up to oversee the operational management and delivery of our burgeoning volunteer-led music and mental health charity. We are looking for a new Community & Operations Lead who has a track record of working holistically and empathetically in line with best practice to effectively manage and grow our services at an operational level; support the ongoing safe recruitment and retention of volunteers through our volunteer pathway; build and support community engagement; manage our two studio sites; and design, develop and manage exciting projects informed by our community members’ vision in collaboration with the Strategy & Fundraising Lead.

Our new Community & Operations Lead will be a calm and reassuring presence with a track record of facilitating positive working relationships, co-productive and person-centred approaches, and intersectional working in order to support our work addressing local health inequalities and reducing the health, social and financial barriers to creativity and support that local people face.

Seed Studios is a music and mental health charity based at Old Trafford Wellbeing Centre and Broomwood Community Wellbeing Centre working with adults aged 18+. From our centres, we support positive mental health and culture in Trafford through...

• our weekly volunteer-led Community Music Wellbeing Workshops, in which adults learn new instruments and disciplines in sessions proven to improve confidence, skills, connections and mental & emotional wellbeing
• our 1-to-1 music tuition and peer support which compliments support that individuals receive from our Trafford, Manchester and Salford health partners
• our inspiring and community-building events such as Open Mics and our annual Celebrate Seed Studios event
• our innovative partnership programmes, like our monthly workshop series with older adults charity String of Hearts, and our fortnightly In Harmony workshops in partnership with Dementia Disco and Trafford Choices.

In 2025, We enabled over 800 hours of free volunteer-led sessions with an annual footfall of over 2500 as well as 24 hours of free, 1-to-1 music tuition support for referrals from our health partners every month.

This is an exciting opportunity for a Data and Insights Officer to join our Impact and Evaluation team and shape how data is used at Chance to Shine. The role holder will strengthen our data practices and lead our monitoring analysis to ensure data is used effectively to support continuous improvement, planning and shape future priorities. They will play a key role in helping Chance to Shine use data in line with wider best practice by working collaboratively with internal and external partners, and being proactive in identifying and driving improvements.

This is a London Office based contract. A minimum of two days a week in the office would be required with the option to work from home on the other days. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.

You are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.

Key Responsibilities

· Lead management, analysis and reporting of monitoring data – ensuring the organisation and partners have timely, robust and relevant analysis. Engaging data visualisation to meet needs of different audiences.

· Plan and deliver data quality assurance processes; regular KPI analysis for England and Wales Cricket Board (ECB), Sport England and internal reporting; and analysis to support fundraising applications and reports.

· Identify and carry out improvements, including effective use of DfE and other data to make sure our systems reflect the most relevant and up-to-date information.

· Work collaboratively with the Director of Strategy and Impact, Impact and Evaluation Manager and Operations department to identify and deliver more detailed analysis to support learning, planning and inform strategic priorities.

· Work closely with the Digital Systems Manager to ensure we are using digital tools effectively internally for monitoring analysis and reporting.

· Work closely with Operations department to ensure we collect and use the right data effectively and together provide support to delivery partners to understand and use analysis.

· Stay abreast of relevant wider developments to inform and improve our monitoring approach – particularly in terms of DfE, DCMS, ECB and Sport England data.

· Support the Impact & Evaluation team with other ad hoc tasks as required.

Skills, Knowledge and Expertise

Essential

· Experience with data analysis and visualisation tools - experienced in using Microsoft Excel (e.g., advanced formulas, pivot tables) and Power BI to clean and manipulate data and build engaging, interactive dashboards and reports

· Data collection and analysis – demonstrable experience working confidently with large, complex datasets from multiple internal and external sources, ensure its accuracy and analyse it meaningfully

· Experience leveraging AI to support data collection and data analysis

· Collaborative working skills – the ability to work confidently with a range of colleagues to understand, agree and deliver analytical priorities

· Communication skills – able to communicate analytical findings clearly to different audiences

· Organisational skills - able to manage multiple projects and deadlines

Desirable

· Experience of using Salesforce 

The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.

The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.

The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.

Why Join Us:

Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.

BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.

Person Specification 

Essential

• Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.

• Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.

• Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.

• Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.

• Experience of leading or supporting governance processes, including board reporting, risk management and compliance.

• Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.

• A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.

• The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.

• The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.

Desirable

• Experience of working in or with the music industry, creative industries or arts and culture sector.

• Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.

• Experience of implementing or managing a CRM system, project management platform or other operational technology.

• Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.

• Experience of leading an organisation through a period of significant change, transition or growth.

• An existing network within the UK music sector, creative industries or racial equity and social justice space.

At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!

To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.

Summary

• A senior leadership opportunity to shape the operational strength, financial sustainability, and future growth of a mission-led education partnership.
• Ideal for a commercially astute, values-driven leader with strong finance expertise and the confidence to lead operations, governance, and organisational development in a collaborative, community-focused environment.

Our Client

Tower Hamlets Education Partnership (THEP) is a locally rooted, values-led organisation supporting schools and education leaders across Tower Hamlets. The partnership brings schools together to improve outcomes for children through collaboration, innovation, and locally driven solutions.

The Role

This is a pivotal Executive Team role combining finance, operations, and business development, with responsibility to:

• Provide strategic financial leadership and long-term financial planning
• Lead and strengthen organisational operations and infrastructure
• Support income diversification, new services, and sustainable growth
• Act as a key advisor to the CEO, Board, and senior stakeholders

Main Duties

• Lead budgeting, forecasting, financial reporting, and compliance across the organisation
• Drive long-term financial planning, scenario modelling, and sustainability
• Oversee core operational functions including HR, communications, events, IT, and administration
• Strengthen governance, systems, and processes to improve efficiency and impact
• Support business development, funding bids, and new partnerships through robust financial insight

The Successful Candidate

• A qualified accountant. Full member of ICAEW, ACCA, CIMA, CIPFA or equivalent.
• Strong strategic thinker with the ability to balance financial rigour with organisational mission
• Confident leader with experience improving systems, processes, and team performance
• Excellent communicator able to translate complex financial information for non-financial audiences
• Ideally experienced in education, public sector, charity, or membership-based organisations and with a strong commitment to improving outcomes for Tower Hamlets’ children.

What’s on Offer?

• Salary: £73,266 - £78,090 per annum
• Location: Shoreditch, London (with flexible working)
• Benefits: 31 days annual leave plus bank holidays, local government pension scheme,
• Culture: Values-led, collaborative, community-focused organisation with high trust and autonomy
• Impact & Progression: Opportunity to shape the next phase of THEP’s growth, influence education outcomes locally, and work closely with schools, leaders, and partners

Application Process

Mackie Myers are leading on the recruitment of this role. The recruitment will be managed by our charity, finance recruitment specialist Felicity Akins.

All applicants will need to upload their CV to the job, posted on the Mackie Myers website. Mackie Myers will screen candidates through telephone and Teams calls. Mackie Myers will then conduct a longlisting and shortlisting exercise for the vacancy. All shortlisted candidates will be expected to come to the Mackie Myers office for a fae-to-face meeting.

Timelines

• Shortlisting 1st of June

• 1st stage interviews (Teams) 4th and 5th June

• 2nd stage interviews (in-person) 12th June 

If you have any specific questions regarding the role, feel free to reach out to Felicity from Mackie Myers - contact details are on the website or LinkedIn. 

Our Commitment to Equality, Diversity, and Inclusion

We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.

Executive Director of Finance, Operations & Growth
Keech Hospice

Charity People have partnered with Keech Hospice, a £15million turnover Hospice with sites in Luton and Bedford, in finding their next Executive Director of Finance, Operations and Growth. This is a pivotal moment to join the hospice strengthening their impact and secure their long-term future.

We are seeking an outstanding Executive Director of Finance, Operations & Growth to join our Executive Leadership Team. This is a high-profile, mission-critical role that combines strategic financial leadership with operational excellence and commercial growth. You will play a central role in ensuring the Hospice's future sustainability, driving income diversification, and enabling transformational change that supports the delivery of exceptional care. You will be delivering an ambitious new strategy working closely with an inspiring CEO, collaborative and forward thinking SLT and Board of Trustees. Keech Hospice is in the top 25 of 100 Best Companies to work for.

Salary: circa £90,000 per annum there is a performance related incremental scale offered to all staff.

Contract: Permanent, 37.5 hours
Flexibility: the hospice has a flexible working policy available to all staff including partial home working (initially three days a week and will reduce to two days a week)

Key Duties & Responsibilities

• Strategic Financial Leadership: Shape and deliver the organisation's financial strategy, providing insightful analysis and robust planning to ensure long-term sustainability, effective risk management, and strong financial governance.
• Finance Function Excellence: Lead a high-performing finance function, ensuring accurate, timely reporting, strong financial controls, and continuous improvement in systems, processes, and business partnering across the organisation.
• Growth & Commercial Strategy: Lead and support the development and performance of trading and commercial income streams, including working with our excellent Ass. Director of Trading and Commercial , identifying new opportunities and forging strategic partnerships to diversify income.
• Operations, Estates & Sustainability: Provide strategic oversight of procurement, estates, facilities, and sustainability, ensuring efficient, compliant, and forward-thinking operations aligned to net zero and environmental goals.
• Transformation & Major Projects: Lead and sponsor strategic initiatives and capital programmes, developing robust business cases and ensuring effective delivery, governance, and realisation of benefits.
• Executive Leadership & Governance: Act as a key member of the Executive Team, building strong relationships with the Board and Audit and Risk committee, fostering a culture of accountability, collaboration, and high performance.
• Organisational Stewardship: Ensure effective use of resources, robust risk management, and strong organisational performance, while acting as an ambassador for Keech Hospice and upholding its values at all times.

Person Specification

• Senior Leadership Experience: Proven track record in a Board or Executive-level finance leadership role, ideally within a complex, multi-faceted organisation.
• Sector specific: Senior financial and operational leadership experience within a charity or not-for-profit sector; Or strong desire to be working in a mission driven organisation
• Charity SORP: Strong understanding of Charity Commission requirements and SORP.
• Strategic & Commercial Acumen: Demonstrable success in financial strategy, commercial income generation, and driving sustainable organisational growth.
• Financial Expertise: Professionally qualified (e.g. ACA, ACCA, CIMA) with deep knowledge of financial governance, planning, reporting, and risk management.
• Operational Leadership: Experience overseeing operations, estates, procurement, or infrastructure, with a focus on efficiency, compliance, and continuous improvement.
• Change & Transformation Capability: Strong experience leading large-scale transformation programmes and delivering measurable organisational impact.
• Values-Driven Leader: A collaborative and inspiring leader who models integrity, builds high-performing teams, and is committed to the values and mission of hospice care.

Shortlisted candidates will be asked to respond to three written questions to highlight their experience, approach, and leadership style.

Role will be closing on 24^th June, 2026

First stage interview via MSTeams or in person 2^nd July, 2026

Second stage in person 7^th or 8^th July, 2026 followed by an informal chat to "get to know" on 10^th or 13^th July, 2026

Charity People is a forward-thinking, inclusive organisation that deliberately champions equity, diversity and inclusion. We know charities thrive when inclusion is at the centre of decision-making. We proudly match organisations with talent based on skills and values, not background - because diverse teams deliver stronger results.

Interim Director of Finance & Operations

• Contract: 12 months fixed term
• Hours: 37.5 hours per week 
• Location: Oxford is the primary location, with some opportunity for hybrid working 
• Salary: £80,000 per annum
• Closing date: 14th June 2026

Lead strategic finance and operations at a purpose-drive organisation delivering vital care and support to children and families.

We are seeking an experienced and commercially astute Director of Finance & Operations to join our Executive Team on a 12-month fixed term basis. Reporting to the CEO, you will play a critical role in shaping organisational strategy, ensuring financial sustainability, and overseeing key enabling services that support the delivery of outstanding care and impact.

This unique opportunity to step into a pivotal leadership role, providing direction across finance, estates, governance, date and risk, and project management functions.

About the role:

As a member of the Executive Team, you will:

• Provide strategic financial leadership to the CEO, Board and senior stakeholders
• Lead and develop high-performing teams across Finance, Estates & Operations, Data & Risk, and PMO
• Oversee planning, budgeting, forecasting and financial reporting, ensuring long-term sustainability
• Drive organisational performance, insight and continuous improvement.
• Ensure robust governance, compliance, and risk management frameworks

About you:

We are looking for a collaborative and influential leader who:

• Is a fully qualified accountant (ACA/ACCA/CIMA or CIPFA)
• Brings significant senior leadership experience, ideally overseeing multiple functions
• Demonstrates strong commercial judgement and financial insight
• Has a proven ability to lead, develop and deliver results through high-performing teams.
• Is an excellent communicator, able to influence at Board and Executive level.
• Thinks strategically, with the ability to translate vision into delivery and results

Apply now to be part of an organisation where your expertise will directly support lives and communities.

We reserve the right to close the advert at any time should we receive sufficient applications, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Lead Daybreaks Trust as Chief Executive Officer and strengthen operations, governance and income to improve the lives of retired greyhounds.

Applications close at 9 a.m. Monday 29th June.

Salary: £40,000 per annum. We are ideally seeking someone on a full-time basis; however, there may be flexibility around working pattern for an exceptional candidate. This could include consideration of a 0.8 FTE arrangement, with salary and working arrangements to be discussed and agreed with the successful candidate.

Daybreaks Trust is a specialist Birmingham charity dedicated to the care, well-being and rehoming of retired racing greyhounds. Since Daybreaks Kennels were established in 2006, the charity has found over 3,400 loving homes for ex-racing greyhounds, supported by a committed team of staff, trustees, volunteers, adopters and supporters.

This is a significant moment in Daybreaks Trust’s development. In recent years, the charity has enjoyed a period of sustained financial performance. It has also recently received a significant financial legacy, which provides an important opportunity to invest in future capacity, resilience and impact.

Daybreaks Trust is now appointing a Chief Executive Officer to provide operational leadership, strengthen governance and work closely with the Board, staff and volunteers to shape the next chapter.

We are looking for an operationally strong, values-led leader who can manage the whole charity, oversee finances, support income generation and ensure the organisation remains well-run, compliant and focused on improving the lives of retired greyhounds.

Applications for this role close at  9 a.m. Monday 29th June.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.

Reports to: Operations Director (Head of Delivery) 
Contract: Part-time 20 hours over 5 days a week (0.5 FTE) 

Role Purpose 

As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time. 

You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work. 

This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation. 

Core Responsibilities 

1. Payroll Management 

• Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff. 

• Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures. 

• Ensure timely submission of payroll information to Finance and external providers. 

• Reconcile payroll each month, identifying and resolving any discrepancies. 
   

• Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director. 

2. Compliance and Record-Keeping 

• Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers. 

• Maintain accurate and confidential employee and contractor records. 

• Support statutory reporting, including PAYE, HMRC, and pension submissions. 

• Liaise with HOST’s Finance Team on audits and compliance reviews. 
  Reporting cadence: Monthly compliance report; annual payroll compliance review. 

3. System Management and Improvement 

• Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools. 

• Support the development of HOSTHub payroll features and automation processes with the Tech Team. 

• Identify opportunities to simplify workflows and strengthen reporting. 
  Reporting cadence: Quarterly system and process improvement review. 

4. Contractor and International Payroll Support 

• Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation. 

• Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction. 

• Track and report on cross-border payroll performance and issue resolution. 
  Reporting cadence: Monthly report; immediate escalation of compliance concerns. 

5. HR and Staff Support 

• Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses. 

• Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation. 

• Support onboarding and offboarding processes for staff and contractors. 
  Reporting cadence: Ongoing; monthly summary of staff queries and resolutions. 

6. Risk and Confidentiality 

• Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager. 

• Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies. 
  Reporting cadence: Ongoing; quarterly inclusion in organisational risk report. 

Key Relationships 

Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead. 
External: Payroll providers, Employer of Record partners, and hosted partner representatives. 

Performance Indicators 

• 100% accuracy in payroll delivery and documentation. 

• 100% on-time monthly payroll completion. 

• All compliance and statutory submissions completed by deadline. 

• 100% confidentiality maintained in payroll data handling. 

• Measurable improvements in payroll efficiency and staff satisfaction. 

Qualifications/Experience:  Member of recognised payroll body e.g. CIPP/GPA 

Are you an experienced charity leader ready to drive strategy, sustainability and frontline impact for an organisation supporting vulnerable young people experiencing social/emotional/domestic difficulties in school?

Mentor link is seeking an exceptional Chief Executive Officer to lead our Stourport based charity into its next phase due to the retirement of the Founder and CEO. Strengthening financial resilience, governance, partnerships and service impact whilst delivering high-quality, mentoring support.

This is a pivotal senior leadership role with full strategic and operational accountability.

About Mentor link

Mentor link supports vulnerable young people experiencing social/emotional or domestic difficulties in schools across the West Midlands. Based in Stourport on Severn Worcestershire the position is full time  circa £60k per annum and permanent subject to 3 months’ probation.

Please see the full job description attached

Chief Executive Officer

We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women’s charity into its next chapter, strengthening impact, income and community influence.

Salary: £55,000–£60,000 FTE (pro rata, DOE)
Location: Holloway, London (hybrid working)
Hours: 0.8 (some flexibility)
Contract: Permanent
Closing date: 26th June 2026
 

About the role

This is a unique opportunity to lead a well established, community rooted women’s organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees.

You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports.

Key responsibilities include:

• Developing and delivering a clear organisational strategy aligned to the charity’s mission and values
• Leading, motivating and supporting a small, dedicated team
• Ensuring strong governance, safeguarding, compliance and operational systems
• Support high quality, person centred service delivery and impact through strategic oversight and delegation. 

• Leading income generation across trusts, foundations, corporates, earned income and individual giving also including pitching to major donors and relationship building with communities

• Managing budgets, financial planning and organisational resources
• Acting as an ambassador and advocate, building partnerships across local VCS and local authorities
• Raising the organisation’s profile, influence and reach locally and beyond

About you

You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity.

You will bring:

• Proven experience of strategic leadership, organisational development and growth
• A strong track record of fundraising and financial management
• Experience of working effectively with a Board of Trustees
• Excellent communication, influencing and partnership building skills
• A genuine commitment to equality, inclusion and supporting marginalised communities
• The ability to thrive in a small organisation, balancing strategy with delivery

Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential.

About the organisation

The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London.

Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence.

Please note: This is a women only role under Schedule 9 of the Equality Act 2010.
DBS and right to work checks will apply.

Other roles you may have experience of could include:
Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead

What you’ll be doing: 

• Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements

• Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment 

• Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.

What we’re looking for: 

• We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems. 

• The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects. 

• Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks. 

If this role is of interest, please refer to the full job description and person specification for further details.