298 Operation officer jobs

Contract: 12-month FTC with potential for a permanent contract

Sebastian’s Action Trust (SAT) supports children with life-limiting conditions and their families. We help those families navigate the emotional and practical difficulties that come with caring for a child with complex needs and provide a place where they can connect, relax and make precious memories together. 

With the planned retirement of the current CEO, we are looking for an experienced charity leader with a background in fundraising, to take the organisation forward into the next phase of its strategic development. This could be an opportunity for a senior fundraising professional to take the next step into a CEO role. 

This role combines overall leadership of the charity with responsibility for income diversification and growth, with a focus on fundraising to drive stability and sustainability. The successful candidate will oversee the delivery of high-quality services, events and support provision, ensuring that the highest standards of health, safety and safeguarding are maintained. They will also nurture relationships with partner organisations and other local charities to explore opportunities for collaboration and efficiency. 

This role will lead a small but committed team of staff and volunteers who are passionate about the work we do, so you will be comfortable combining strategic thinking with pragmatism and creativity. 

The successful candidate will have experience of charity governance and financial management, and be confident working with a committed board and with partners and stakeholders to maximise impact for service users. They will also need to demonstrate hands-on experience of fundraising, with a track record of securing significant income from trusts, corporates and major donors.

This is a challenging but rewarding opportunity to make a real and lasting difference to families facing unimaginable difficulties. If this sounds like your next step, send your CV and covering letter or email to arrange an informal chat. 

AKF(UK) JOB DESCRIPTION

1. JOB TITLE

Facilities and Operations Manager

2. REPORTING RELATIONSHIPS

JOB TITLE

FOR

2.1 REPORTS DIRECTLY TO

Head of Kings Cross Properties

Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

2.2 REPORTS INDIRECTLY TO

AKF(UK) Property Committee

Reporting on financial results, compliance, company law, charities legislation.

2.3 DIRECT REPORTS

Facilities and Maintenance Assistant Manager

Facilities and Maintenance Officer x 3

Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

3. JOB PURPOSE

In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.

This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.

4.  KEY RESPONSIBILITIES

4.1 AKC Building Operations

· Oversee and manage the teams responsible for the reception, security and cleaning.

· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.

· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.

· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.

· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

· To maintain and review equipment asset registers and update accordingly.

· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

· Support the relationships with the tenants of the AKC retail units.

· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

· Respond to emergency situations or other urgent issues involving AKC.

4.2 AKC Building Administration

· To prepare an annual operational plan and budget for the AKC building management team.

· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

· To lead any supplier procurement processes related to building management.

· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

· To own the AKC building management risk register ensuring that it is up to date at all times.

· To attend the AKF(UK) Property Committee meetings

· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

4.3 AKC Events

· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.

4.4 People Management

· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties.

5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS

5.1 Qualifications

· A degree in Facilities Management or similar qualification would be an advantage.

5.2 Experience

· Experience of staff management

· Experience of managing third-party contractors

· Experience in managing complex mechanical, electrical and plumbing systems

· Experience of managing planned preventative maintenance for hard and soft services

· Experience of working in a complex, multi-stakeholder environment

· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

· Experience of identifying trends and developing/implementing management reports.

· Experience in a similar field e.g. school, university or charity.

5.3 Skills

· Good interpersonal, customer care and liaison with a wide range of stakeholders

· Ability to explain technical issues to non-technical personnel.

· Ability to work both strategically and operationally.

· Ability to successfully manage time, plans and other related tasks.

· Ability to continuously meet targets and surpass expectations.

· Ability to lead, inspire and motivate a team to meet objectives.

· Excellent written and verbal communication skills in English.

· Good presentation skills.

· Excellent communication skills and able to communicate with internal and external customers.

· Commercially aware with good negotiating skills.

· Excellent client facing skills with the confidence to deal with people at all levels.

· Capable of working independently and collaboratively as part of a wider team.

· Good numeracy and presentation skills.

· Self-motivated, action-focused and with a proactive approach.

· Ability to always maintain a professional appearance and approach.

· Proven ability to deal with change.

5.4 Knowledge

· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.

· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).

· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)

· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.

· Awareness of sustainability and energy efficiency practices

5.5 Attributes

· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.

· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age

· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

5.6 Behaviours

· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.

· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.

· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.

· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.

· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.

· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.

· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.

· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.

6. KEY RELATIONSHIPS

Internal Relationships

· AKC Events

· AKC IT

· AKC Gallery

· IIS

· AKU-ISMC

External Relationships

· Suppliers

· Kings Cross Estate

About The Music Works

The Music Works is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people (age 8-30) in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.

About the Role

This is a significant and genuinely distinctive opportunity. We are creating this fixed-term Strategic Operations Director role to help us become a more efficient, data-informed and strategically agile organisation.

The role requires focused, dedicated leadership. It will suit someone who is energised by complexity, motivated by the prospect of building something that outlasts their tenure, and who finds genuine satisfaction in creating order, clarity and capability from the ground up. You’ll have a keen eye for detail and a genuine love of building systems and processes that make everyone else’s work easier.

At the same time, you’ll understand the importance of collaboration and openness and will be able to work flexibly, creatively and sensitively to deliver best practice within The Music Works unique context and culture.

For the full Job Description and to apply please visit our website. 

Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.

The position

The Chief Medical Officer is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. Although the role is part-time, just one day a week, its influence is not: you'll be the clinical conscience of everything we produce, and a trusted voice for LGBTIQ+ people affected by cancer within the NHS and medical sector.

Working at the intersection of oncology and LGBTIQ+ health equity, you'll ensure our resources, training and peer support are always backed by rigorous clinical evidence and safe, reliable quality standards, giving our small team the confidence to support people safely. Beyond quality assurance, you'll act as a trusted spokesperson and policy voice, opening doors within the NHS and cancer sector that a patient-led charity alone cannot.

Working closely with our incoming Chief Operating Officer and Head of Fundraising & Business Development, and reporting directly to our CEO, your clinical judgement will directly shape how safely and credibly we're able to grow.

To learn more about the role, please read the attached Job Description.

Head of Finance and Operations

We are seeking an experienced finance and operations professional to provide strategic leadership within a growing environmental charity.

Salary: £60,000 FTE, £48,000 actual
Location: Home-based, UK, with some travel to London and occasional UK travel
Hours: 28 hours per week, four days
Contract: Permanent
Closing date: 23:59, Sunday 4 October

Interviews: First round on 13 & 14 October; Second round 16 October

About the role

This is a broad and influential senior leadership role covering finance, governance, operations, people and organisational development.

Working closely with the Executive Director, Senior Leadership Team and Board of Trustees, you will ensure the charity has the financial insight, effective systems and strong infrastructure needed to deliver its ambitions. You will also deputise for the Executive Director occasionally and provide line management for support functions.

Key responsibilities include:

• Leading financial operations, controls, budgeting, cash flow forecasting and management reporting
• Producing statutory accounts and managing the annual audit
• Monitoring restricted, designated and unrestricted funds
• Supporting the Board and Finance Committee with clear reporting, papers and effective governance
• Overseeing organisational risk, compliance, data protection, cyber security, insurance and business continuity
• Improving HR, IT, CRM, digital and operational systems
• Leading the responsible adoption of digital tools, automation and AI
• Coordinating organisational workplans and monitoring delivery against strategic priorities
• Overseeing recruitment, onboarding, employment processes and staff development
• Supporting an inclusive, collaborative and high-performing remote working culture

About you

You will be a qualified ACA, ACCA, CIMA or AAT accountant with at least seven years’ experience in finance and operations management, ideally within a charity or similarly values-led organisation.

You will also bring:

• Experience across HR, IT, risk, data protection and health and safety
• Strong financial planning, reporting and analytical skills
• Knowledge of accounting software, spreadsheets and CRM systems
• Experience managing and developing people
• Strategic thinking and proven project management skills
• Confidence working with trustees and producing board-level reports
• An understanding of how organisational systems support small, remote teams
• Excellent interpersonal skills and a collaborative, self-directed approach

Knowledge of charity governance, philanthropy, Salesforce, Xero or digital transformation would be advantageous. An interest in environmental issues and improving the planet for future generations is also welcomed.

About the organisation

You will join a UK environmental charity working to strengthen philanthropy and increase its impact in response to the climate and nature emergency.

The organisation supports a significant network of funders, advisers and fundraisers by sharing research and expertise, building relationships and encouraging greater investment in environmental causes.

It is a fully remote organisation with a culture founded on kindness, trust, inclusion and mutual respect. Benefits include flexible working, a 7% employer pension contribution, learning and development opportunities, and additional discretionary closure between Christmas and New Year.

Applications are encouraged from people who may not meet every element of the person specification. Adjustments can be made to support an accessible and inclusive recruitment process.

Other roles you may have experience of could include; Finance Director, Director of Finance and Operations, Head of Finance, Head of Operations, Chief Operating Officer, Charity Finance Director, Head of Resources or Director of Resources.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

Elizabeth Fry Charity runs a Ministry of Justice Approved Premises in Reading, accommodating up to 24 women. We strive to be an excellent provider of accommodation and support for women in the criminal justice system.
Do you have strong admin skills, a problem-solving approach, and an eye for detail?

Are you looking for an opportunity where your skills will make a difference in supporting women in the Criminal Justice System?

Referrals Officer

We are currently seeking a Referrals Officer to join our dedicated team. This is a vital role, processing referrals for residents, maintaining accurate data and contributing to the smooth operation of our service. The postholder will come with or be able to develop a good understanding of risk assessment and management, enabling them to identify risk management concerns and share these with the Referral and Premises Manager at the earliest opportunity.

Key Responsibilities:

• Process referrals which have been allocated to the Approved Premises by the Central Referral Unit, ensuring all pre-arrival tasks are completed.
• Liaise with the Referral & Premises Manager regarding any concerns about the suitability of placements.
• Manage resident departures and complete end of placement assessments.
• Prepare quarterly data reports and gather statistical information on our services.
• Monitor and report on key performance indicators (KPIs) to ensure targets are met.
• Maintain accurate records using appropriate case management and local systems.
• Actively contribute to team meetings, practice development, training, and supervision.
• Work in line with all Elizabeth Fry Charity policies and procedures.

About You:

Essential Skills and Experience:

• Excellent verbal and written communication skills with strong attention to detail.
• Confidence using IT systems, particularly Microsoft Excel and Word.
• Effective time management and organisational skills.
• A commitment to the values and mission of Elizabeth Fry Charity.

Desirable:

• Experience working with individuals facing a range of social or personal difficulties.
• Understanding of the criminal justice system, particularly the Probation Service.
• Awareness of the challenges faced by women in the criminal justice system.

Personal Attributes:

• High levels of enthusiasm, motivation, and a proactive approach to work.
• Ability to work within professional boundaries, balancing care, and control.
• Flexible and adaptable, willing to take on a variety of tasks.
• Commitment to safeguarding and equal opportunities.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a passionate and supportive team, making a real difference in the lives of vulnerable women. We value professional development and offer a collaborative working environment where your contribution truly matters.

In addition, we offer:

· Access to Perkbox, an employee benefits platform. 

· Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years. 

· Access to Employee Assistance Programme. 

· 25 days of annual leave plus Bank Holidays per annum (pro rata), which increases with length of service up to 30 days.

The Talent Set is delighted to be partnering with Mencap to recruit a new Head of Fundraising Strategy & Operations. This is a rare opportunity to join one of the UK's leading disability charities at a pivotal moment of investment and renewed ambition. 

Head of Fundraising Strategy & Operations
Salary: £65,000 - £70,000 dependent on experience
Location: Hybrid (London HQ)

Mencap is seeking an exceptional fundraising operations and strategy leader to join the organisation as Head of Fundraising Strategy & Operations. This is a newly created and highly influential role at the centre of Mencap's fundraising transformation journey. Reporting directly to the Executive Director, Fundraising, the successful candidate will act as a key strategic partner, helping to build the systems, processes, insight and infrastructure required to support sustainable fundraising growth.

This role will shape the future of fundraising strategy and operations at Mencap. Working across a directorate with clear ambition for growth, you will lead the planning, performance, insight, systems and case for support activity that helps their fundraising teams work with clarity, consistency and confidence.

Mencap’s fundraising teams need strong foundations to build trusted relationships, grow income and deliver lasting impact for people with a learning disability and their families. You will work closely with senior fundraising leaders and colleagues across Mencap to turn the ambition of Mencap 2030 into joined-up plans, strengthen reporting and forecasting, and improve how data, systems and evidence are used to support decision making.

We are looking for a confident fundraising strategy and operations leader who combines strategic thinking with strong planning, reporting, systems and stakeholder management experience. You will be able to bring structure to complex work, improve ways of working and support sustainable fundraising growth across the directorate.

You will directly lead key roles across fundraising operations, case for support, stewardship and strategy, creating the leadership, confidence, systems and ways of working needed for fundraising strategy and operations to support growth. This role is for someone who can connect strategy with delivery, build the conditions for teams to succeed and help the directorate scale income and deliver lasting impact.

Over the last year Mencap has made significant investment in fundraising capability, including the implementation of Salesforce. As the organisation enters the next phase of its development, the focus is shifting from implementation towards optimisation, embedding best practice, building capability and creating a more strategic, data-led fundraising culture. This role will be instrumental in helping Mencap realise the full value of that investment.

This is not a traditional fundraising role. Rather than leading frontline income generation, the Head of Fundraising Strategy & Operations will be responsible for building the engine that enables fundraising success. You will identify risks, strengthen processes, improve ways of working and create the conditions that allow fundraising teams to perform at their best.

This is a highly collaborative leadership role requiring strong relationship-building skills, excellent project management capability and the ability to influence across organisational boundaries. The successful candidate will act as a trusted advisor to the Executive Director, helping to drive continuous improvement across the fundraising function and supporting the wider transformation agenda.

Potential Early Objectives / Success Measures

• Develop and embed a clear fundraising planning cycle aligned to Mencap 2030.
• Establish reliable operational reporting, forecasting, budget oversight and KPI routines across the Fundraising Directorate.
• Strengthen use of data, insight and Salesforce to support decision-making, performance management and continuous improvement.
• Review fundraising systems, data and compliance practices, including GDPR, Gift Aid and Fundraising Regulator requirements.
• Develop a clear case for support and stewardship approach that can be used consistently across fundraising activity.
• Build capability, confidence and clear accountabilities across fundraising operations, case for support, stewardship and strategy roles.

The successful candidate will be able to demonstrate:

• Significant experience leading fundraising operations, strategy, planning, insight or performance functions.
• Strong understanding of fundraising processes, systems and best practice across multiple income streams.
• Experience managing CRM platforms and driving organisational adoption of data and technology solutions.
• Excellent project management skills, with the ability to balance multiple priorities and deliver complex initiatives.
• Experience developing performance frameworks, reporting systems, KPIs and management information.
• Strong analytical capabilities, with the ability to translate data into actionable insight and strategic recommendations.
• Experience building operational infrastructure and supporting fundraising growth or transformation programmes.
• Outstanding stakeholder management skills, with the ability to influence and collaborate across departments and seniority levels.
• Proven people leadership experience, with a track record of developing capability and building high-performing teams.
• A strategic mindset combined with strong operational delivery skills and attention to detail.
• A commitment to continuous improvement, innovation and fundraising excellence.

Above all, we are looking for a collaborative and solutions-focused leader who is passionate about fundraising excellence. This is a unique opportunity to help shape the future of fundraising at Mencap by building the systems, insight and operational foundations that will support long-term sustainable growth and enable greater impact for people with a learning disability and their families.

How to Apply
The deadline for applications is Friday 2nd October with 1st stage interviews to take place w/c 12th October. To apply, please submit your CV demonstrating your suitability for this role via our website using the apply now button.
If you have any initial questions before applying, please get in touch. We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.

Help widen access to education while gaining hands-on experience across governance, finance, events, systems and strategy in a national charity.

Join Classics for All as our Operations Intern and develop the skills, confidence and experience to launch a career in the charity, education or cultural sectors.

Operations Intern
£23,088 per annum (30 hours per week, 0.8 FTE)
Fixed-term until September 2027 | Hybrid working | London

Do you enjoy bringing order to complexity, spotting ways to improve how things work, and helping people succeed?

Classics for All is looking for an enthusiastic and organised Operations Intern to join our small, ambitious team. This is a rare opportunity to gain hands-on experience across the full breadth of charity operations while helping us expand access to Classics education for young people in state schools across the UK.

You'll work directly with our Chief Executive and colleagues across fundraising, communications, programme delivery and operations. Rather than being confined to a single project, you'll gain exposure to how a national charity actually works: from supporting trustee meetings and finance processes to helping run events, improving systems and maintaining our Salesforce database.

No two days are the same. One day you might be preparing papers for a trustee meeting, processing invoices or supporting organisational planning. The next you could be helping coordinate a national event, improving administrative processes or ensuring our data is accurate and up to date.

We designed this role as a developmental opportunity for someone looking to build a career in the charity, education, cultural or non-profit sectors. You'll receive support, mentoring and practical experience that will help you develop highly transferable skills in project coordination, governance, administration, finance and organisational management. 

Why join Classics for All?

Classics for All is a national education charity working to ensure that every young person, regardless of background or postcode, has the opportunity to explore the ancient world through language, culture and history. We support schools across the UK to introduce and sustain Classics, helping young people develop confidence, curiosity and cultural understanding. 

Our team is collaborative, supportive and mission-driven. You'll join us at an exciting time as we develop a new organisational strategy and build on the impact we've already achieved supporting schools and teachers across the country. 

We're looking for someone who:

• Enjoys organising information, processes and tasks.
• Has excellent attention to detail.
• Likes solving problems and finding practical solutions.
• Communicates clearly and professionally.
• Is curious, proactive and keen to learn.
• Wants to gain experience across multiple areas of charity operations.
• Shares our commitment to educational opportunity and inclusion.

We particularly welcome applications from people who may not see themselves reflected in the traditional image of Classics.

You do not need to have studied Classics and there definitely won't be any Latin tests. We're interested in your potential, motivation and willingness to learn. We warmly welcome applications from people of all backgrounds and especially from groups currently underrepresented within the Classics community.

What we offer

• A genuinely varied role with meaningful responsibility from day one.
• Direct exposure to charity leadership and governance.
• Structured support and development opportunities.
• Flexible and hybrid working.
• Employee Assistance Programme.
• Generous annual leave plus Christmas closure period.
• The opportunity to help shape educational opportunities for young people across the UK.

We help high-impact nonprofits run brilliantly - now we need someone to do the same for us. You'll own Impact Ops' finances, payroll, contracts and compliance, reporting straight to the founder.

Summary

Impact Ops is looking for a Finance & Operations Manager to join our team. This is a newly created, internal-facing role: rather than working on client portfolios, you’ll own the financial and operational machinery of Impact Ops itself. The salary range for this role is £50,000–£60,000 GBP, depending on experience, with flexibility for exceptional candidates.

We’re looking for a qualified accountant who is genuinely happy to be hands-on, someone who can handle a corporation tax return and a contracting in the same afternoon and see both as worth doing well. If you want breadth, autonomy, and a role where you can see the whole organisation from the inside, we’d love to hear from you. The deadline to apply is 11 October 2026.

About Impact Ops

Impact Ops is an independent organization providing finance and operations support to high-impact nonprofits. Our services include bookkeeping, financial reporting, accounts payable, payroll, recruitment, entity setup, due diligence, and systems implementation. We serve over 50 clients globally, spanning cause areas including global health, animal welfare, AI safety, and climate.

We’re a remote-first team based across the world. We’re looking for motivated, detail-oriented people who care about doing good work in service of organizations trying to do good in the world.

The role

Everything we do for our clients, we also have to do for ourselves — and to date that work has been spread across the founder, the finance team, and external accountants. This role brings it together under one owner.

As Finance & Operations Manager, you’ll run Impact Ops’ own finances, company secretarial obligations, payroll, invoicing, contracting, and HR administration. You’ll report to Joshua Axford (Founder & CEO) and work closely with Eric (Head of Finance), who leads our client-facing finance function.

It’s a broad role with real trust attached. You’ll have visibility into every commercially sensitive part of the business, and you’ll be the person we rely on to keep it running properly.

Finance

• Owning Impact Ops’ bookkeeping, month-end close, and management accounts
• Preparing annual accounts
• Cash flow forecasting and budget tracking
• Accounts receivable and accounts payable: raising client invoices, chasing payment, processing supplier invoices and payment runs
• VAT returns and corporation tax submissions

Company secretarial & compliance

• Confirmation statements, annual returns, and Companies House filings
• Maintaining statutory registers and corporate records
• Insurance renewals across the group, including professional indemnity, private medical and employers’ liability

Payroll

• Running end-to-end monthly payroll for our UK team, including RTI submissions, PAYE/NI, and pension auto-enrolment
• Coordinating payments for team members engaged internationally across several jurisdictions
• Year-end tasks including P60s and P11Ds

Contracts & client administration

• Drafting, issuing, and tracking client Service Level Agreements
• Managing employment contracts and contractor agreements for the team
• Maintaining a reliable view of contractual obligations, renewal dates, and scope changes

HR administration

• Onboarding and offboarding administration
• Maintaining people records and keeping our HR systems accurate
• Leave tracking, benefits administration, and equipment provisioning

About you

You’ll need to have:

• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent) — or qualified by experience with a track record that speaks for itself
• Experience running or providing accounting support for the finance function of a small business, or a comparable breadth of ownership within a larger one
• UK payroll experience, or the confidence to take it on with support
• Genuine comfort with administrative work: this role is hands on and we’d rather be honest about that than have you discover it in month two
• Strong judgement about confidentiality and discretion — you’ll see everything
• The ability to work independently in a remote environment and set your own priorities
• A genuine desire to have a positive impact with your career

It would be a bonus if you also have:

• Practice background: experience in an accountancy practice, particularly with company secretarial work
• Contract administration experience: comfort reading and drafting commercial agreements
• Familiarity with our tool stack: Xero, Ramp, Deel, Apron, or similar
• A process improvement mindset: you spot inefficiencies and take initiative to address them
• Commercial exposure: experience with pricing, proposals, or commercial analysis — not required for the role as scoped, but useful as it develops

Compensation & logistics

• Salary: £50,000–£60,000 GBP, depending on experience. There may be flexibility for exceptional candidates.
• Location: Remote, but we have a strong preference for candidates based in the UK and specifically the South West. This role involves periodic in-person co-working with the CEO, and the trust-level nature of the work benefits from face-to-face time.
• Hours: Full-time, or part-time (at least 3 days a week or equivalent) depending on candidate preference
• Start date: 1 December 2026 preferred, but we’re flexible for the right person — a Q1 2027 start is fine if you have a longer notice period
• Application deadline: 11 October 2026

Growth & Progression

We’re deliberately hiring above the immediate need. The brief described here is where the role starts, not where we expect it to stay: as Impact Ops scales, we anticipate significant operational leadership responsibility sitting with whoever takes this on, and we’d rather find that person now than replace them later.

We’re looking for someone who wants to grow with the business.

Our benefits include:

• Prioritised health & wellbeing: Private medical, vision, and dental insurance; up to 2 weeks’ paid sick leave; a generous mental health allowance
• Flexible working: Set your own schedule (with some overlap with colleagues as needed); remote workspace covered if needed
• Generous vacation: 25 days’ holiday per year plus public holidays — we encourage you to use the full allowance
• Professional development: A generous annual allowance for CPD, plus on-the-job growth and clear progression pathways
• Retirement: Pension with 10% employer contribution
• Parental leave: Up to 14 weeks fully paid, up to 52 weeks total; financial support for childcare where needed
• Equipment: Full remote setup covered (laptop, monitors, chair, etc.)
• Team retreats: Two in-person staff retreats per year

How to apply

To apply, please submit your CV and a short cover letter explaining your interest in the role and relevant experience. 

We’re committed to building a diverse and inclusive team and warmly encourage applications from candidates of all backgrounds.

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please let us know. We’re happy to support your needs and adjust the application process.

Our guests arrive having been told, in a hundred different ways, that they are a problem to be managed. Our radical welcome is the opposite of that — and we are looking for someone to help us sustain it.

Kairos Housing grew out of a shared vision between local churches in Blackburn with Darwen. Our mission is to show the love of Jesus as we provide sanctuary, build community and seek justice.

The people we house have often been sleeping on park benches, sofa-surfing, or staying somewhere unsafe. Some have had an asylum claim refused and cannot work, rent or claim benefits. Others have just been granted refugee status and days to leave Home Office accommodation. We offer a home, and walk with them until they can stand on their own.

Our welcome means saying welcome home and meaning it — a safe place, a bed, community, support and belonging. Not hostility, and not even tolerance. We publicly challenge the hostility our guests face and speak up for a fairer system as part of our mission.Everything in this job about compliance, rent collection and record-keeping exists as so we can provide that radical welcome.

The role

We need someone to take on the day-to-day running of Kairos Housing. 

What you'll be working on

• You'll oversee our properties — maintenance, repairs, standards and compliance — as we grow from five homes to seven.
• You'll manage rental income and housing benefit applications from start to finish.
• You'll line manage two part-time colleagues and our volunteers, and coordinate the support our guests receive.
• You'll hold hard conversations with our guests around: arrears, house rules, and occasionally asking someone to leave.
• You'll build partnerships with councils, contractors and other charities, and work with our CEO and trustees on the charity's growth.
• You'll hold our Christian ethos — leading staff prayer and devotionals, building partnerships with local churches, and being available for prayer when asked.

This job is for you if…

• you have a heart for social justice and for people rebuilding their lives
• you are well organised and can hold a lot at once without dropping things
• you build good working relationships easily, inside and outside your own team
• you are calm in difficult situations and can say hard things with kindness
• you are confident with records, figures and computer systems, or ready to learn
• you can travel between our properties across Blackburn and Darwen

You do not need a housing background. If you arrive with relevant operations or housing experience, we would expect to appoint at or near the top of the range. If you have the values and transferable skills but not the technical knowledge, we will train you — including a fully funded housing qualification with paid study leave.

Key details

Office based at Church House, Blackburn Cathedral grounds, with the option to work from home occasionally, and regular travel to our properties. 37.5 hours per week, Monday to Friday (This is not an on-call role). Responsible to the Board of Trustees.

Benefits: 25 days holiday plus statutory holidays; 3% employer pension; full mileage; funded qualification and paid study leave; reflective supervision and peer support.

It is an occupational requirement of this post that the postholder is a practising Christian, in accordance with Schedule 9 of the Equality Act 2010. Our guests come from many faiths and from none, and are never expected to share ours.

A driving licence valid in the UK and access to a vehicle are essential, and an Enhanced DBS check is required. We cannot sponsor visa applications.

We shortlist blind, and guarantee an interview to anyone meeting the essential criteria who identifies as disabled or has first-hand lived experience of the UK asylum or immigration system.

How to apply

Download the recruitment pack and application forms from our website and return them to our recruitment inbox. We would be glad to have a chat or show you round first — please get in touch.

Closing date: 11.59pm on Sunday 27 September 2026. Interviews will be held in October.

Improving lives and developing local pride, through professional theatre

Finance Officer Job  Description

📋 Job Purpose

To support the charity's daily operations by delivering accurate, timely, and robust financial administration. This role is responsible for maintaining financial integrity, supporting compliance with legal and regulatory requirements, and ensuring management of restricted and unrestricted income streams

Proposed Hours 24 hours/3 days per week

Reporting:

Line Manager: Artistic Director

Governance: Support Treasurer in reporting financial matters to the Board of Trustees.

Operational Liaison: General Manager

Key Relationships: Close work with Department Heads/Budget Holders

🔧 Key Responsibilities

Budget and Strategic Management

● Support organisational financial decision-making through financial analysis, management accounts, budget monitoring and variance reporting.

● Attend regular month-end finance meetings with the Treasurer and General Manager to review financial reporting.

● Develop and maintain templates for recording budgets, cashflow, freelance payment schedule and continuously improve financial systems and processes.

● Support department leads to plan, monitor, and manage budgets, and to meet reporting deadlines as set by the Artistic Director and Trustees.

● Assist the Artistic Director in managing budgets and associated cashflows where there is no other identified project lead.

● Aid the Treasurer in preparing financial reports to the Board by supplying figures/tables as required.

Financial Processing & Bookkeeping

● Record Transactions: Record all income, expenditure, invoices and expenses accurately in the cashbook, cashflow forecasts and accounting software.

● Bank Reconciliations: Complete monthly reconciliations for all bank accounts, PayPal, Stripe and GoCardless, investigating and resolving discrepancies.

● Ledger Management: Maintain accurate and up-to-date purchase, sales, and general ledgers.

● Payment Processing: Prepare and process approved supplier payments and staff/volunteer expense claims, ensuring appropriate authorisation and supporting documentation.

● Credit Control: Monitor outstanding invoices and payments, follow up overdue accounts and escalate persistent or significant debts as appropriate.

● Supplier Invoice Processing: Receive, check and process supplier invoices, ensuring they are correctly allocated to the relevant project, department or budget and appropriately authorised before payment.

Fund Accounting & Income Management

● Restricted Funds: Track and allocate restricted grant and donated funds, ensuring expenditure complies with funder terms and conditions.

● Gift Aid Claims: Maintain accurate Gift Aid records and ensure compliance with HMRC requirements. Reconcile GoCardless transactions with supporter databases (RABBLE Rousers) and prepare and submit quarterly Gift Aid claims.

● Theatre Tax relief (TTR): Coordinate with the organisation's accountant on eligible Theatre Tax Relief claims, working with project leads to maintain accurate production cost records and provide supporting financial information.

● Grant Reporting: Support project leads with providing financial evidence packs and spend validation reports back to external institutional funders.

Payroll, Pensions & Tax

● Payroll Processing: Work with the payroll provider to support monthly payroll processing, ensuring statutory deductions are accurate.

● Pensions: Oversee pension administration and employer contributions for eligible employees.

● PAYE Administration: Support the onboarding of new PAYE staff by ensuring required payroll, tax and pension information is collected and accurately recorded.

Reporting & Audit Support

● Management Accounts: Assist project leads in preparing termly variance reports for leadership.

● Reporting: Prepare quarterly finance report for Trustee meetings

● Budget Tracking: Monitor organizational cash flow and alert leadership to potential financial risks.

● Year End Accounts: Liaise with the accountant/independent examiner during the annual independent examination, prepare supporting schedules and documentation, maintain audit-ready financial records, and provide financial information required for the statutory annual report and accounts.

🎓 Person Specification: Skills & Qualifications

Essential Requirements

● Experience: Minimum of 3 years’ experience in hands-on bookkeeping, finance administration or management accounting.

● Qualifications: Part-qualified ACCA/CIMA, AAT Level 3 or 4 qualified, or equivalent will be considered.

● Software Skills: High proficiency using cloud accounting software like Xero, QuickBooks, or Sage.

● Spreadsheets: Advanced skills in Microsoft Excel, including VLOOKUPs, pivot tables,data analysis and reporting.

● Values Alignment: A strong commitment to the charity's core mission and an understanding of donor fund stewardship.

Desirable Attributes

● Experience working in the charity, arts, culture or not-for-profit sector.

● Knowledge of Charity SORP requirements.

● Experience managing restricted and unrestricted funds.

● Experience preparing Gift Aid claims.

● Experience supporting audits or independent examinations.

● Knowledge of Theatre Tax Relief or other creative-sector tax incentives.

● Experience of VAT accounting within a charity environment, including an understanding of the VAT treatment of grants, donations and fundraising income.

Who are RABBLE?

We are a professional Theatre Company who commission and stage award winning productions. We also work in partnership with a range of communities from all over Reading, to deliver projects that inspire excellence, teach new skills and provide pathways to a career in the arts. 

Our client is a leading independent think tank and advocacy organisation. For over 50 years, we have worked to challenge inequalities and create a more just and equitable society through high-quality research, evidence-based policy development, and public engagement. Our work seeks not only to understand inequality but to challenge the structures and systems that sustain it. We are a values-led organisation – uncompromising on quality, rooted in care, thoughtfully courageous, and committed to solidarity and social justice.

We are seeking a resilient, confident, and strategically minded Director of Finance and Operations to lead our core operational and enabling functions. Working closely with the CEO as a trusted partner, you will ensure the organisation has the financial resilience, operational infrastructure, and governance frameworks needed to deliver its mission.

Key priorities for the role include bringing structure, stability, and clarity to a deeply passionate, activist-driven team of 15 people. You will build agile systems that enable a dual focus: balancing long-term strategic projects with fast-paced, responsive work, championing this reactive work as a natural and vital part of our impact.

Director of Finance and Operations
Our Client
Salary: £68,985 to £77,643 (FTE, pro-rata for part-time)
Location: Hybrid – two days a week in the office in London
Hours: 28 to 35 hours per week (0.8 to 1 FTE)

About you

We are seeking a highly collaborative and objective leader, with:

• A demonstrable background in a senior finance and/or operations leadership role within the charity, not-for-profit, public, or values-led sector.
• A recognised accountancy qualification or demonstrable equivalent senior-level financial management expertise gained through practice.
• A proven track record of building, structuring, and developing an operations team from the ground up.
• Experience working within a mission-driven or activist charity environment, possessing a strong understanding of how to support and manage the unique dynamics of a deeply passionate workforce.
• Resilience, confidence, and grit, with the ability to bring structure and clarity during times of organisational change or transition.
• Agility and adaptability, with the ability to shift gears quickly to manage a dual environment of long-term projects and fast-paced, responsive work.
• Diplomatic leadership capabilities to balance and bridge the rights and responsibilities of a mission-driven team.
• An objective, clear, and firm approach when establishing and embedding operational systems, processes, and expectations.
• Strong financial and analytical proficiency to interpret, present, and communicate financial information clearly to non-finance audiences including Boards and senior leadership teams.

Crucially, you will share a demonstrable commitment to social justice, equity-centred leadership, and fostering inclusive organisational cultures.

How to Apply

For further information, to access the microsite and to apply to this role, please click 'redirect to recruiter'

If you have any queries, please contact our retained advisor via email with a copy of your CV.

Recruitment Timetable

Closing date for applications is 27th September.

Job Overview 

We are seeking a highly organised and proactive Executive Support Officer to provide comprehensive administrative support to the Chief Executive Officer (CEO), Chair of Trustees and Senior Management Team. The successful candidate will be responsible for coordinating Board, Committee and leadership activities, working with trustees and Committee chairs as required, including organising meetings, preparing papers, taking minutes and tracking actions to support effective governance and decision-making.

Alongside this, you will provide practical operational and administrative support across the organisation, helping to coordinate day-to-day activities and maintain effective systems and processes,

Working with a high degree of autonomy, you will manage competing priorities, use your initiative and identify opportunities to improve administrative processes and ways of working. This is a varied role that will play an important part in helping the organisation run smoothly and effectively. 

Responsibilities 

• Provide high-level administrative and governance support to the CEO and Chair of Trustees, helping to coordinate priorities, communications and key activities. 

• Keep governance and organisational records accurate, up to date and easy to access. 

• Coordinate Board, Committee and Senior Management Team meetings, working with Trustees and Committee Chairs as needed. This will include preparing agendas and papers, taking minutes and following up actions. 

• Review and improve administrative systems and processes to enhance organisational efficiency and effectiveness. 

• Prepare, review, and distribute correspondence, reports, presentations and other organisational documentation using Microsoft Office applications. 

• Provide day-to-day administrative and operational support, including organising meetings, events and travel, ordering supplies, coordinating equipment and helping with other practical tasks. 

• Maintain clear and organised digital and physical filing systems. 

Skills & Experience: 

• Proven experience providing executive, governance, or senior administrative support. 

• Experience coordinating meetings, preparing agendas and papers, and producing accurate minutes and action logs. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and a range of digital systems 

• Ability to handle confidential and sensitive information with professionalism, integrity, and discretion. 

• Excellent organisational and planning skills, with the ability to manage competing priorities and meet deadlines. 

• Ability to work independently, using initiative and sound judgement to solve problems and improve ways of working.

• Excellent interpersonal and communication skills, with the ability to build positive working relationships with colleagues, Trustees and external stakeholders. 

We recognise that no candidate will meet every requirement. If you believe you have the skills, experience and enthusiasm to succeed in this role, we encourage you to apply. 

Our Commitment to Equity, Diversity and Inclusion: 

We believe that a diverse workforce strengthens our organisation and enriches the communities we serve. We welcome applications from people of all backgrounds and experiences, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, belief, or socioeconomic background. 

We are committed to fostering a workplace where everyone feels valued, respected, and able to contribute fully. We strive to create an inclusive culture that embraces different perspectives and ensures fairness and belonging in all aspects of our work. 

We are also committed to making our recruitment process accessible and inclusive. If you require any adjustments or additional support at any stage of the application or selection process, please let us know and we will do our best to accommodate your needs. 

St Barnabas with Christ's Chapel is a large, thriving, inclusive parish at the heart of Dulwich Village. This is an exciting opportunity for you to join our team in a central role that is key to the continued flourishing of our busy parish. This is a reconfigured and expanded role where you would have the opportunity to make a real difference to how we work together and implement our vision and mission priorities. In return we would offer you warm, collegiate, and engaged colleagues, both staff and volunteers.

This role is ideal for you if you a hands-on, collaborative, relational, and mission driven Christian professional who can balance operational excellence with a heart for people and community. As Operations Manager you will oversee the parish’s resources: people, buildings, IT, and finances, developing systems and structures that are effective, flexible, and culturally responsive.

PURPOSE:

● To work collaboratively with the Vicar, Wardens, PCC (church council), staff and congregation, supporting St Barnabas with Christ’s Chapel as we live out our vision and implement our Mission Action Plan (MAP).

● To help nurture a staff and volunteer culture rooted in mutual respect, honest communication and shared responsibility, supporting healthy rhythms of work and life.

● To be responsible for the management of the parish’s resources of people, buildings, IT, and finances. Developing effective, efficient, and flexible administrative processes, and robust and appropriate structures for leadership, management, and governance (including statutory compliance).

As a leadership role within a Church of England parish, there is an occupational requirement for the post-holder to be a Christian and enthusiastic about the vision and values of St Barnabas with Christ’s Chapel.

Full details of the role, benefits and the person specification for this exciting role can be found in the attached job pack. 

We look forward to hearing from you.