Operation officer jobs

At Tutors Green, we believe that every child deserves access to high-quality education, regardless of their background or circumstances. Our work supports schools, Local Authorities and communities to help young people overcome barriers, build confidence and reach their potential.

This is a hands-on, generalist role combining day-to-day HR operations with a genuine focus on people, wellbeing and culture. You’ll be the first point of contact for routine HR matters, working closely with both the Operations Manager and Director (Founder) to contribute to a positive, inclusive and values-led working environment.
 

Location: Hybrid (London) – 3 days in office (Clerkenwell)
Contract: Full-time, Permanent
Reporting to: 1) Operations Manager 2) Director (Founder)

What You’ll Do

People and Culture

• Work closely with the Operations Manager and Director to help create a positive, healthy team culture that reflects our values and priorities.

• Turn people and culture plans into action, focusing on practical changes that improve day-to-day working life for our team.

• Stay up to date with UK employment practice, especially in education and purpose-led organisations, and use this knowledge where helpful.
   

• Run team satisfaction surveys and feedback activity, and help turn what we hear into clear, practical improvements.

• Support and promote equity, diversity and inclusion through everyday people processes and guidance.

• Work with external HR or legal advisers when needed to help ensure we follow employment law and best practice.

HR Operations

• Be the first point of contact for everyday HR questions from the team.

• Give clear, practical HR advice, knowing when to escalate complex or high-risk issues.

• Keep HR systems, records and documentation accurate and up to date.

• Support updates to HR policies and help ensure we meet employment law and GDPR requirements.

• Work with Finance on payroll changes and provide people data as needed.

Employee Lifecycle

• Manage recruitment administration, from advertising roles to coordinating interviews and preparing offers.

• Support safeguarding and safer recruitment by coordinating all required education-sector pre-appointment checks in line with KCSIE, and maintaining an accurate Single Central Record to ensure compliance before appointments are confirmed.

• Coordinate onboarding and offboarding, including contracts, inductions and exit interviews

• Support key people processes such as probation reviews, absence management and performance conversations.

• Help coordinate employee relations processes (such as disciplinary and grievance cases) with senior support.

We’re Looking For Someone Who

• Has CIPD Level 5 (completed or working towards, with support to complete)

• Has 2+ years’ experience in a generalist HR, HR Officer or HR Advisor role

• Has a good working knowledge of UK employment law and ACAS best practice

• Has experience supporting employee relations cases using agreed processes and guidance

• Is highly organised, with strong attention to detail

• Is a confident, clear communicator able to build relationships at all levels

• Can handle sensitive issues with discretion, empathy and professionalism

• Has experience using HR systems and managing employee data accurately

Bonus if You Have

• Experience in the education, charity or purpose-led sector

• Experience supporting or improving HR processes, templates or documentation

What We Offer

• A friendly, supportive team that values collaboration and learning

• Clear support from senior leadership on complex or high-risk HR matters

• Ongoing training and professional development opportunities

• A generous benefits package, including:

  • 26 days annual leave (plus Bank Holidays)

  • Private health insurance (including dental, physiotherapy and mental health support)

  • Discounted gym memberships

  • Enhanced family-friendly policies

  • Regular team socials, events and celebrations

  • Workplace pension

Salary

£32–38k - depending on experience and CIPD Level 5 completion status.

About Tutors Green

At Tutors Green, we believe every student deserves access to high-quality education — regardless of their background or circumstances. For over ten years, we’ve worked closely with schools, charities and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals.

We partner with schools, Local Authorities and charities across the UK to support students with a wide range of needs, including SEND, SEMH and EHCPs. Our work is rooted in compassion and impact, ensuring support reaches the students who need it most.

We’re a hybrid organisation with an office-based team of around 18–20 colleagues who work closely together to deliver our programmes nationally. From our Angel office, our Education Programme Teams coordinate tuition across the country, while our Onboarding and Tutor Recruitment Team sources and supports the right tutors for each programme. Collaboration is central to how we work, helping us stay responsive, student-focused and effective.

Although many of our programmes are delivered in and around London, we support partners and students nationwide. You’d be joining a team of passionate educators from varied professional backgrounds, united by a shared commitment to education and a belief in making high-quality tuition more accessible.

It’s an exciting time to join Tutors Green. Demand for our services has grown rapidly, our internal team has expanded, and we’re supporting more students, schools and charities than ever before. As we continue to grow nationally, we’re looking for dedicated people to help us deliver life-changing education.

An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this as part of the pre-employment checks.

Applications close on 23rd January. First stage interviews will take place from 5th January, with final-stage interviews held in our Angel office from 12th January. Early applications are encouraged.

As part of our recruitment process, online checks of public profiles may be conducted in line with data protection legislation. All checks are fair, non-discriminatory and free from bias. By applying, you consent to Tutors Green securely storing your personal data for recruitment purposes in line with GDPR.
 

NACE is a national education charity focused on evidence-informed school improvement and provision for more able learners, and a challenge for all approach to the wider quality of education for all learners. 

We are looking for a Chief Executive to strengthen our voice, grow our membership community, increase demand for NACE resources and services and deepen our impact across the sector.

The Opportunity

As CEO you will be the strategic lead and public face of NACE, building partnerships, amplifying our influence in national conversations, and ensuring our offer continues to deliver clear value for members. 

You’ll work closely with a skilled central team and associates, and with a supportive Executive Board, to realise an ambitious growth plan while safeguarding quality and financial sustainability.

Flexible and portfolio working will be welcomed.

What you’ll lead

Profile & influence:

Position NACE as a recognised and authoritative voice in school improvement for more able learners. Through “challenge for all” strategies in curriculum and pedagogy, by securing speaking opportunities, thought-leadership pieces and strategic policy roundtables; build trusted relationships across MATs, system leaders and sector bodies.

Membership growth:

Deliver a clear value proposition and growth strategy that increases recruitment and retention, secures long-term sustainability, and nurtures a strong sense of community among members.

Partnerships & income:

Develop productive alliances (education, charity and commercial) and responsible income streams (e.g., sponsorships, funded programmes) aligned to mission. 

Team & operations:

Lead and develop the central team and wider associate network; delegate effectively so you can focus on growth, profile and stakeholder engagement; ensure robust budgeting and prudent stewardship. 

What you’ll bring

Sector and system understanding, with credibility to engage senior decision makers and an ability to translate evidence into compelling practice.

Proven ability and track record in scaling reach, membership or audiences through clear propositions, effective marketing/ communications and partnership building.

Excellent communication skills, to include clear, accessible writing and confident presenting for diverse audiences.

Inclusive, collaborative leadership where you develop people, build cohesive teams and work well with trustees; bring sound financial judgement and understand sustainable business models. 

What success looks like in year one

Noticeable uplift in membership recruitment and retention, underpinned by a clear value proposition and data-informed improvements to the offer.

Increased national visibility and demand for resources and services through regular sector platforms, strategic partnerships and stronger recognition of NACE’s contribution to school improvement.

A confident, motivated team with clear roles and delegated operational leadership, enabling you to concentrate on external growth and influence.

Please see the full Job description attached

Our commitment to inclusion

We are committed to fair, inclusive and bias-aware recruitment. If you need adjustments at any stage, or the information in a different format, please let us know. We encourage applications from people with diverse backgrounds and career paths; selection is based on evidence against the criteria in the person specification.

NACE is a registered charity and a company limited by guarantee. Consequently, Board members are simultaneously Trustees of the charity and directors of the company. The Memorandum and Articles of Association are the primary governing documents of the charitable company.

Pure Insight are a trauma-informed charity supporting young care leavers. Our focus is on building trust, compassion, and consistency in practice. We are currently in a process of strengthening our internal infrastructure to deliver high-quality support. As a result of this, we are looking to recruit the new role of Head of Operations and Organisation Development. The role is based in our Stockport office with travel across Stockport, Cheshire East, Warrington and Halton. This is an exciting opportunity to help shape our future organisation.

Purpose of the Role

• Strategic and operational leadership across operations, service delivery, HR, finance, data, income generation, risk, and organisational development.
• Ensures the organisation is safe, well-governed, compliant, financially sustainable, and trauma-informed.
• Acts as an organisational anchor: clarity, structure, stability.
• Initially oversees one frontline delivery team to understand ground-level operations.

Key Responsibilities
Strategic Operations & Leadership

• Develop and implement organisational structures, systems, and processes.
• Support CEO with organisational change and restructuring.
• Provide senior leadership and model relational, reflective practice.

Service Leadership & Management

• Line-manage Business Support Manager, Data/Impact Lead, and core operational workstreams (HR, H&S, GDPR, admin, website, data).
• Line-manage one Area Team; ensure reflective supervision and supportive accountability.
• Participate in safeguarding rota.
• Lead recruitment processes across the organisation.

Organisational Structure, Policy & Risk

• Develop and embed organisational policies, procedures, manuals, and guidance.
• Strengthen internal processes for clarity, consistency, and relational practice.
• Lead organisational risk management.
• Oversee project management for new initiatives.

Finance Oversight

• Support CEO and Finance team in budget monitoring, financial planning, and sustainability.

Income Generation

• Assist in funding applications, reporting, and exploring new aligned funding streams.

Reporting, Evaluation & Impact

• Oversee data collection and reporting, ensuring trauma-informed, ethical practices.
• Produce the annual Impact Report.
• Develop external evaluation processes and relationships.

Stakeholder Management

• Build relationships with local authorities, funders, partners, and community organisations.
• Represent the charity externally.
• Travel to service delivery areas as required.

Please see Job description for more information.
 
REF-225 841

This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people’s lives.

Together, we improve the lives of local people affected by cancer.  We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond.  As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you’ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer.

About the Role

As a key member of Big C’s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise.

You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them.  This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer.  An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors.

You will also support the Chief Executive with the strategic development and direction of Big C’s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C’s charitable operations to meet rising demand.

On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence.

Location: You will be based in Big C’s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly.

Hours: 35 hours per week

Salary: £60,000 to £65,000 per annum (subject to skills and experience)

Contract: Permanent

About You

You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C’s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most.

You will bring:

• Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services.
• Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery.
• Strong people leadership skills, with a compassionate, inclusive and values-driven approach.
• Experience of governance, safeguarding and working effectively with Boards or Trustees.
• Financial and commercial awareness, including budget management and income generation.
• Credibility and confidence to represent Big C with partners, funders and stakeholders.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Why Big C?

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Some hybrid working with some flexibility in hours
• Opportunities for professional development

Apply Now

Closing date for applications: Monday 26 January 2026

Please take a look at the vacancy pack for further information and the job description. 

When applying, please complete the online application fully.  Information to support your application can be in your attached covering letter or as indicated in the application. 

If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager.

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. 

This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position. 

Make a real impact for people living with rare, life-altering conditions. 

Inflammatory Neuropathies UK is the only UK charity dedicated solely to supporting people impacted by Guillain-Barré Syndrome (GBS), CIDP, MMN and other Inflammatory Neuropathies. These are rare autoimmune conditions that can dramatically change lives. We are here to work with people, to provide support, and to make things better. 

We provide information, peer support, personal grants, local and online groups, and fund vital research. We are ambitious, people-focused, and growing fast. Along with our community, we are IN this together. 

We are now looking for a proactive, organised and mission-driven Operations Manager to help us strengthen, streamline, and expand our core services so we can reach and support even more people. 

About the role 

As Operations Manager, you will be at the heart of our charity’s day-to-day running. Working closely with our Chief Executive, Trustees, staff team, and dedicated volunteers, you will lead on: 

• Operational Management 

• Day to Day Financial Management 

• Governance & Compliance 

• Volunteer Support 

• Projects, Programmes & Fundraising 

This is a varied and rewarding role for someone who enjoys improving processes, working with people, and building organisational capacity. No two days will be the same, and your work will directly help people impacted by life-changing conditions. 

The role is mainly remote, but does require regular travel to our office in Sleaford (at least once a month), as well as some occasional travel around the UK and Ireland. It may also require some evening and weekend working.

About you 

We’re looking for someone dynamic and innovative, bold, and forward thinking. You will have proven experience in operations, administration, or charity management, with strong knowledge of charity governance, finance, and compliance. We want someone who is organised, can communicate well, and who can work well with our team. You will need to be driven, with a person centred approach at your core. 

If you have experience with a health or rare-disease charity that would be great, but it isn’t essential.

You could be an established manager looking for a fresh challenge, or an up and coming professional looking for their next step. We have an incredible team, and we want to build on it by bringing in the best. 

Why join us? 

If you want to be part of an ambitious, developing team working within a national charity, then this job is for you. This is your chance to make a real difference for a group of people who are often overlooked and who are facing multiple challenges. 

We offer: 

• A competitive salary 

• Remote working with flexibility and autonomy 

• Progression and development 

• The chance to make a tangible difference every single day 

• The opportunity to be part of a supportive and passionate community 

How to apply 

If you’re excited by the idea of helping us make a big impact, we’d love to hear from you. 

Apply via CharityJob with your CV and a supporting statement outlining how your experience meets the job description and person specification. 

Apply now and help us make things better for people living with Inflammatory Neuropathies. 

 The Opportunity:

As Operations and Impact Manager, you will provide the operational stability and strategic insight that enables our team to fight for equality for young migrants. By ensuring strong systems, financial health, and data-driven impact evaluation, you will help us deliver campaigns, advocacy, and support that change lives. Your work will empower We Belong to grow sustainably, remain accountable, and amplify the voices of young migrants across the UK.

Key Responsibilities:

·Lead organisational systems and operations to ensure smooth, efficient processes across finance, compliance, and team workflows.

·Drive impact and learning frameworks, embedding data-driven insights into strategy and reporting.

·Manage cross-team projects and fundraising pipelines, supporting timely delivery of proposals and reports.

·Support governance and strategic planning, preparing board papers and ensuring compliance.

·Line manage communications, ensuring campaigns and content reflect We Belong’s mission and values.

Application Closing Date: 16 January 2026 

Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK. 

Term: full time - 35 hours a week

Organisation: Global Greengrants Fund UK 

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum. 

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays. 

About Global Greengrants Fund: 

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. 

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions. 

In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable. 

The Role 

The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.

Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.

Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management. 

The candidate profile. 

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must. 

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills. 

How to apply: 

Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

We thank all those who apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity. 

Prospectus is delighted to be supporting a small, London based performing arts charity to recruit for a Head of Finance and Operations. This is a role based full time from their site in Islington and is a permanent vacancy. The charity works with care leavers and at risk young people using drama, staging high profile theatre and film productions.

Reporting in to the CEO, the Head of Finance and Operations is responsible for managing the day-to-day operational, financial and legal aspects of the charity, the work it produces and its staff, ensuring successful delivery of all services. Accountable to the CEO, this person must ensure that the right balance is achieved between a programme of activity and prudent financial management. Some of the key responsibilities include strategic and financial planning, leading in the development and management of business plans. You will ensure realistic financial targets are set, work alongside the CEO to develop a robust, deliverable business plan for financial partnerships and will lead on the development and implementation of HR strategy and staff management policies. You will support the Fundraising team alongside the CEO, working with them to develop and manage a realistic weighted pipeline of trusts and foundations. You will also monitor funding agreements and renewals, support the preparation of corporate sponsorship contracts and over see the management of the office space.

The successful candidate will have prior experience managing finances, ideally for a charitable organisation or not for profit, however you do not need to be a fully qualified accountant. You will have team management experience with the ability to motivate and support staff and bring experience of embedding policies and processes to ensure smooth running of the organisation. You will be a self starter with the ability and drive to learn aspects of the role that you are not as familiar. The charity is open to candidates looking to develop and broaden their experience on the job and therefore you will not be expected to have strong experience in every area.

To apply please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Maudsley Charity funds work led by South London and Maudsley NHS Foundation Trust, research teams at King’s College London, and partners in the voluntary and community sector to help build a more equitable and effective mental health care system in south London. We share what we learn to inform and inspire change across the UK.

We are a grant-making charity focused on advancing and accelerating positive change in mental health care. Our aim is to ensure that everyone who experiences mental illness can access the care that’s right for them.

While our roots are firmly in south London, we seek to amplify the knowledge and evidence generated through our programmes to influence practice nationally. We are a small but growing team (21 staff) with bold ambitions.

The role

Maudsley Charity is entering a new chapter of growth and renewal. We are strengthening our governance, welcoming new trustees, and establishing a Finance, Audit and Development Committee to underpin our ambitions. We are evolving our operating model to ensure we remain agile and effective as we scale our impact.

Following a period of interim leadership in this role, we are now seeking a permanent Director of Finance and Operations who will play a pivotal role in shaping this next phase.

This is a role of considerable breadth and strategic influence. The Director of Finance and Operations will lead our financial strategy, oversee our investment approach, including social and impact investing and manage our property portfolio. The role will also explore innovative funding models and commercial opportunities, ensuring we have the resources and resilience to deliver our mission. Alongside this, it will lead core operational functions; HR, IT, Facilities and drive digital transformation to strengthen our infrastructure for the future.

How to apply

To make an application, please click on the apply now button, with the following prepared:

• Your CV (no more than three sides).

• A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

 

Timeline

· Closing date - Friday 23rd January 2026

· Preliminary interviews - w/c 2nd February 2026

· First stage panel interviews - Wednesday 25th and Thursday 26th February 2026

· Final panel interviews – w/c 9th March

We are currently seeking a Building Operations Support Officer (Hard Service and Project Coordinator) on permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

The Building Operations Support Officer (Hard Services and Projects Coordinator) role has oversight of all external maintenance contractors ensuring all periodical compliance checks are completed, and that onsite contractors are fully inducted and are equipped with the necessary permits to work. This role requires working closely with the Building Operations Soft Services Officer and the Building Operations Coordinator. 

The role ensures that Shakespeare’s Globe buildings (on site and off site) are appropriately maintained and in good conditions and working order; and will assist the Deputy Head of Estates and Capital Projects with the implementation of Health and Safety Policy across the Globe estate.  This role will form an integral part of the Building Operations Emergency Response and 24/7 call out team.

The team:

The Building Operations and Security (BOPS) team plays a central role in ensuring that the Globe’s environment remains safe, compliant, and fully operational at all times. This team oversees the maintenance and performance of all building systems across the theatres, offices, public spaces, the Swan Bar and Restaurant, and offsite properties, while working closely with The Security team to keep the site safe for audiences, staff, and artists.

Working with other departments, the team supports the smooth running of performances, events, education programmes, and commercial activities by maintaining high standards of building safety, life-safety systems, and operational readiness. As part of this team, the Building Operations Support Officer (Hard Services & Projects Coordinator) plays a key role in managing essential maintenance, coordinating contractors, supporting compliance, and contributing to the Globe’s emergency response arrangements.

The skills:

• Proven experience coordinating hard FM services within a complex estate.
• Practical experience working with and overseeing external maintenance contractor.
• Experience managing planned preventative maintenance (PPM) programmes and reactive repairs.
• Demonstrable experience maintaining and reviewing compliance documentation and statutory records.
• Experience supporting emergency response, call-out, or facilities-related incident management.
• Strong understanding of building compliance requirements, including Electrical testing, Legionella control water hygiene, Fire Risk Assessment processes.
• Ability to manage and prioritise a varied workload.
• Excellent organisational skills.
• Confident communicator and capable of liaising professionally with contractors, and internal stakeholders.
• Ability to maintain accurate records.
• Proactive, and consistently promoting a strong H&S culture.
• Calm, reliable, and responsive, with the ability to work well under pressure.
• High level of integrity and professionalism.
• Willingness to participate in a 24/7 on-call rota and attend out-of-hours incidents when necessary.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme
• Season ticket loans
• Eye test voucher scheme
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from our linked main website/jobs page. To apply, please complete the online application form on our main jobs page by 5pm on Monday 19 January 2026.

If you have any queries on the application process or online form, please email the Recruitment Team - email on our main jobs page.

Location: Dudley
Salary: £30,000 per annum
Hours: 37.5 hours per week, including occasional evenings and weekends
Contract: Full-time, Permanent
Benefits: Access to BCLM’s 31 Acre Site – Generous Annual Leave Allowance – Contributory Pension Scheme – 24/7 Employee Assistance Programme – Retail Discounts via BCLM Online Rewards Portal – Discounted Membership with Sandwell Leisure Trust – Complimentary Entry Passes to BCLM – Staff Discount Scheme – Free On-site Parking – Enhanced Maternity/Paternity Pay – Payment of Professional Subscriptions - Free Flu Jabs
 
Black Country Living Museum is seeking an enthusiastic and dynamic individual to take on the role of Public Programmes Producer. Your passion and organisation will enable you to deliver a range of innovative and inspiring programmes which successfully engage audiences in the history of the Black Country.
 
What will you be doing?
• Designing, delivering and evaluating programmes for a range of audiences, including themed evening events, that showcase the best of BCLM.
• Collaborating with wider BCLM teams by delegating tasks, setting and meeting deadlines to ensure programmes are delivered successfully.
• Forging relationships and selecting artists and entertainers to develop programmes that are high quality and representative of our Black Country communities.
• Collaborating, consulting and co-creating with our local communities to ensure programmes are relevant and diversify our audiences.
• Supporting the development of themes, characters and stories of the Museum’s annual programme.
• Working alongside the Assistant Producers to distribute tasks, offer guidance and collaboration.
 
What are we looking for?
• A highly organised and creative individual with a proven track record of developing, delivering and evaluating projects and programmes.
• A record of successful achievement in a comparable organisation, specifically relevant to the purpose of the role.
• An ability to work independently as well as with internal teams, external partners and organisations to successfully deliver projects whilst balancing workload.
• Passion, enthusiasm and ideas for stories about the Black Country and creative ways to tell them to our audiences.
 
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
 
What can you expect?
• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations
• Opportunity to learn new skills
• Competitive rewards & benefits
• Supportive & inclusive work culture
• Positive attitude to work-life balance
• What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
 
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
 
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
 
Closing date: 19 January 2026
Interviews are expected to take place within 7 days of the closing date. Adjustments will be made should successful candidates be unable to attend.
 
As we say in the Black Country, tara-a-bit!
 
You may also have experience in the following: Public Engagement Curator, Programme Curator (Public Programmes), Audience Engagement Officer, Learning and Participation Manager, Community Engagement Producer, Public Events Producer, Engagement and Interpretation Officer, Cultural Programmes Coordinator, Public Programming Manager, Exhibitions and Events Producer, etc.
 
REF-226 015

Our Fundraising Assistant will provide key administrative support to the Fundraising Team. Being based primarily at our Shrewsbury office, this person will be a key point of contact for our supporters in the office, and will assist with managing online fundraising platforms, email and phone communications and ensuring fundraising materials are ready and waiting to go out into the community.

This person will also work closely with our Operations Team, ensuring that they have the information they need to process donations accurately, and that our valued supporters are thanked in a timely manner. They will form part of a rota with Operations colleagues to ensure all Reception desks are staffed as required.

They will be friendly, able to communicate well with people across the community, including those living with cancer or who are bereaved. They will also be collaborative, detail-focussed and willing to work with others to solve problems.

We are looking for someone to work 22.5 hours per week; this can be worked in a flexible pattern as agreed, within office hours and across at least three working days. This role can be worked within school hours across five days if required. This role will be based primarily at our office at the Royal Shrewsbury Hospital but will need to work at our other sites within Shropshire, Telford and Mid Wales on occasion.

About Us

VAST is a registered charity dedicated to supporting and empowering the Voluntary, Community, and Social Enterprise (VCSE) sector in Stoke-on-Trent. We aim to foster strong local networks, strengthen community engagement, and build the capacity of local community groups.

The Role

As Finance & Business Operations Director, you will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, and compliance with Health & Safety. You will oversee the efficient running and management of The Dudson Centre (a Grade II listed building), act as Company Secretary, and serve as the organisation’s Money Laundering Reporting Officer.

This is a senior leadership role, contributing to strategic planning and organisational development while supporting VAST’s day-to-day delivery. It’s an exciting opportunity for someone who combines financial expertise with operational leadership and a commitment to community impact.

What We’re Looking For

• Qualified accountant (ACA, ACCA, CIMA, etc)
  Significant experience in financial management and business operations in the VCSE sector.
• Strong leadership and strategic planning skills
  Knowledge of charity finance, governance, and compliance.
• Excellent communication and problem-solving abilities.
• Ability to travel locally and work occasional evenings/weekends.

Why join us

At VAST, we offer more than just a job. You’ll be part of a team committed to helping communities thrive. We believe in equal opportunities and strive to create an inclusive work environment where everyone can succeed.

You will also have access to a range of wellbeing perks, including:

• Mortgage and pension advice.
• Virtual GP appointments and second medical opinions.
• Comprehensive mental health support
• Wellbeing programmes to support a healthy lifestyle.

To apply

Applications are accepted by CV and covering lettter only. 

Closing date for applications is Midnight on Friday 30th January 2026.

Interviews will be held during February 2026

VAST is an equal opportunity employer and welcomes applications from all individuals, regardless of gender, race, ethnicity, religion, marital status, sexual orientation, age, or disability.

Interim CEO

Mental health charity | 3–6 Months | Hertfordshire - Hybrid
Salary: £55,000–£65,000 (pro rata)

I am excited to be working with an established mental health charity at a pivotal moment of change, seeking an experienced Interim CEO to provide steady, credible leadership during a period of transition.

Reporting to the Board, you will stabilise day-to-day operations while delivering a focused organisational review covering governance, safeguarding, culture, skills, and sustainability. This is a hands-on assignment starting early January 2026 requiring clarity, sensitivity, and pace.

Key Focus

• Lead and support staff and volunteers, ensuring service continuity

• Conduct an organisational and governance review

• Deliver a full safeguarding audit

• Assess skills and capacity across staff, volunteers, and trustees

• Facilitate sensitive conversations and help rebuild trust

• Advise on future leadership recruitment

About You

• Senior leadership experience in the charity sector

• Proven interim or turnaround experience

• Strong safeguarding knowledge and audit experience

• Excellent board-level communication and reporting skills

Practicalities

• Contract: 3–6 months

• Hours: Full-time (part-time considered)

• Location: Hybrid with regional travel

If you have the above skills and experience and are available from early January 2026, please apply online today, I would love to have a conversation with you!