Operation officer jobs

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Facilities Officer

Salary:£32,000 - £33,000 

Location: Based in the head office in Hammersmith but you will be traveling to other Advance offices across London and the Southeast at least once every 2 weeks. You will have the opportunity to work remotely one day per week

Hours: 35 hours per week

Contract: Permanent 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Facilities Officer is responsible for supporting the day-to day management and operation of facilities, ensuring a safe, efficient, and well-maintained working environment for staff and visitors.

This role will involve regular travel to the regional Advance offices. Visibility across all sites is an essential part of the job description.

Your key responsibilities and duties include:

• Assist with the day-to-day operation and upkeep of buildings and grounds
• Coordinate planned and reactive maintenance works
• Conduct regular inspections to identify issues and ensure standards are maintained
• Ensure facilities comply with health and safety regulations and building standards
• Maintain and update health & safety records, logs, and risk assessments
• Support compliance checks and statutory inspections (e.g., fire safety, electrical testing)
• Report hazards and ensure corrective actions are taken
• On a rota basis, support the Finance and Operations Directorate by covering the Hammersmith reception between 2pm and 5pm, and on the days when the Operations Administrator is out of office

About You:

To be successful as the Facilities Officer you will have great organisation and problem solving skills, a good understanding of health and safety regulations and the ability to communicate effectively with internal stakeholders and external suppliers. You will need to travel regularly between sites, build relationships with different teams and be the go-to person for facilities management queries.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Friday 7th August 2026 @23:59
• Interviews are taking place on a rolling basis

(Advance reserves the right to close the advert ahead of the closing date) 

What we can offer you - Employee Benefits: 

• A 35-hour working week 
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home 
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more 
• Pension scheme 
• Enhanced maternity/adoption provision 
• Access to our Employee Assistance Programme 
• Employee eye-care scheme 
• Clinical supervision for front line staff and first line management roles 
• Refer a Friend Scheme - £250 for each referral who passes probation 
• Organisation wide away days 
• Thorough induction and training 
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.

Details

• Hours: Full-time (32 hours per week - Monday to Thursday) 

  • Working pattern: Four day work week (Fridays off)

• Benefits: 

  • Annual wellbeing budget

  • Professional development budget

  • Private healthcare with Vitality, including dental & optical cover

  • 9 paid sick days

  • Two-week December shutdown for the end-of-year period

  • Annual team retreat

    • All benefits are subject to passing probation

• Statutory inclusions:

  • 5% employer pension contribution

  • 24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).

About Glitch

We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity. 

We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice.  Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.

While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.

Read our full strategy document to learn more.

Role Overview

The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.

Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.

As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!

Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful

Key Responsibilities

Operations management

• Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity 

• Maintain and improve existing operational systems and processes including information systems

• Organising travel suppliers and task related to charity events

• Manage relationships with external suppliers and service providers across recruitment, finance and personnel

• Support the development and implementation of organisational policies and procedures

• Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.

Governance and compliance

• Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates

• Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process

• Ensure compliance with financial regulations and charity commission requirements

• Support the preparation of Board materials and Trustee meetings and Board activities

• Maintain accurate records and documentation, including sensitive and confidential files

• Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform

• Assist with risk management and insurance matters.

HR and Recruitment

• Lead on talent recruitment, leaning on our retained, legal team when needed

• Manage the onboarding process for new hires

• Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.

Person Specification

Essential qualifications and experience

• Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation 

• Excellent attention to detail and accuracy

• Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects

• Proactive problem-solving approach

• Comfortable and confident managing sensitive, high-importance charity governance documents

• Knowledge of operational management and administrative systems

• Outstanding organisational and time management skills.

Essential skills and attributes

• Understanding of UK charity regulations and reporting requirements

• IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack. 

• Strong interpersonal skills and ability to work collaboratively in a small team

• Commitment to our mission and values.

Desirable

• Experience with HR processes and systems

• Experience working with with Boards, including preparing agendas and taking minutes

• GDPR or ICO training or certification.

Job Title:  Data Officer

Reporting to: CRM Manager

Salary Range: £32,000 - £36,000

Contract Type: 12  - Month Fixed  Term Contract

Location: Hybrid, London

Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday

Requirements We can only employ applicants who currently have the right to work in the UK.  As part of our safer recruitment policy, we do ask questions regarding unspent.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

To provide high-quality operational CRM support for Fundraising through the accurate processing, maintenance and validation of supporter data. The role is responsible for ensuring fundraising data is processed efficiently and accurately, supporting fundraising campaigns, CRM administration and data quality, while maintaining compliance with organisational policies and data protection legislation. 

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

CRM Administration

• Process, import and maintain supporter, donation, event and fundraising data within the CRM system, ensuring records are accurate, complete and processed within agreed service levels.
• Prepare, cleanse and validate data files prior to import, identifying formatting issues, duplicate records and data anomalies.
• Carry out bulk data updates and routine CRM administration activities to support fundraising operations.
• Perform routine CRM housekeeping activities to maintain accurate and reliable supporter records.

Data Quality

• Proactively monitor and improve data quality through routine validation, cleansing and identification of incomplete, duplicate or inconsistent data.
• Support the ongoing integrity of fundraising data by identifying operational issues and escalating where appropriate.
• Ensure data processing activities comply with GDPR, PECR and organisational policies.

Fundraising Operations

• Support fundraising campaigns through the preparation of data selections, suppression files and operational reporting.
• Assist the CRM Manager with routine CRM activities, fundraising processes and operational support.
• Respond to internal CRM administration requests and routine operational data queries, escalating more complex issues where appropriate.

CRM Development & Improvement

• Assist with user acceptance testing of CRM enhancements, new functionality and process improvements.
• Maintain documentation for CRM administration processes and contribute to the continuous improvement of operational procedures.
• Identify opportunities to improve data quality, CRM processes and operational efficiency.

Collaboration

• Work collaboratively with colleagues across Fundraising, Marketing, Digital, Finance, Database & Reconciliation and Supporter Care teams to support effective fundraising

Essential Criteria 

• Experience working within a CRM, fundraising operations or data administration environment.
• Experience preparing, cleansing and validating data for import into CRM systems.
• Experience processing and maintaining accurate data records.
• Experience working with bulk data imports, exports and data manipulation.
• Strong Microsoft Excel skills, including formulas, lookups, filtering, sorting and working with large datasets.
• Experience identifying and resolving data quality issues.
• Understanding of CRM data management principles and fundraising operations.
• Knowledge of GDPR, PECR and good data handling practice.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong attention to detail and commitment to accuracy.

Are you an exceptional governance professional who thrives working in a fast-paced environment?  

We are looking for a highly capable Governance and Executive Manager to play a pivotal role at the heart of our charity. Working closely with the CEO, Trustees and Executive, you will help ensure the organisation is governed to the highest standards while driving forward key strategic priorities including EDI and ESG.

This is a rare opportunity to combine your governance expertise with meaningful strategic impact in a dynamic and values-led organisation.

As our Governance and Executive Manager, you will be the trusted adviser and primary point of contact for our Board of Trustees, supporting effective decision-making and ensuring compliance with charity and company law.

You will lead the delivery of high-quality governance processes, oversee Board and Committee administration, support regulatory compliance and help develop policies and frameworks that strengthen our organisation.

Alongside this, you will provide executive-level support to the CEO, helping to coordinate priorities, prepare reports and contribute to organisational success.

Job Title:  Head of Finance and Income Operations
Hours:  Full-time, 37.5 hours per week
Contract:  Permanent
Salary:  £45,000 per annum
Location:  Home-based in the UK, with occasional travel for team meetings and events
Role profile: A detailed role profile can be found in the 'supporting documents' for this advert

About the Nature Friendly Farming Network (NFFN)

The Nature Friendly Farming Network (NFFN) is a farmer-led organisation helping farmers restore the balance between farming and nature. We support farmers by sharing knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.

We influence policy to secure fair rewards for farmers who care for nature, and we connect like-minded farmers across the UK.

Our network is open to all: farmers, the public and partner organisations.

About the Role

We are looking for a Head of Finance and Income Operations to lead NFFN’s finance function and help strengthen the systems, controls and reporting that will support the organisation’s next stage of growth.

This is a senior leadership role at the heart of a small, ambitious and mission-led organisation. You will oversee day-to-day financial management, budgeting, management accounts, restricted funds, funder reporting and income operations. You will also help improve how finance works across NFFN, giving budget holders clearer information and helping the organisation make confident, well-informed decisions.

The role is about more than keeping the numbers moving. We are looking for someone who can help build a stronger finance function, improve internal systems, support funder confidence, and help NFFN manage a more complex mix of grants, donations, restricted funding and revenue-based delivery work.

Depending on your background, this may suit someone with strong charity finance experience, or someone from a finance, grants, funding operations or mission-led commercial background who wants to use their skills in a values-led organisation.

Key responsibilities include:

• leading day-to-day financial management, controls and reporting

• preparing budgets, forecasts, management accounts and financial updates

• supporting budget holders with clear, practical financial information

• improving finance systems, processes, approvals and reporting tools

• overseeing restricted funds, grant conditions, funder reporting and income tracking

• supporting funding applications with budgets, financial information and reporting structures

• helping NFFN manage VAT, full cost recovery and different types of income as the organisation grows

• working with the CEO, CSO, Head of Fundraising, SLT, Board and external advisers

• providing line management to the Head of Fundraising and potential future roles within the finance and income operations function 

This role will suit someone who combines financial rigour with practical judgement. You will need to be comfortable working independently in a remote organisation, explaining finance clearly to non-finance colleagues, and improving systems in a way that is proportionate and realistic for a small non profit organisation.

We know this is a broad role, and we are not expecting one person to have done everything before. We are looking for someone with strong financial experience, good judgement, attention to detail, and a genuine interest in helping NFFN build the financial infrastructure it needs for the future.

This is a fully home-based role, with flexibility in how work is managed and occasional travel for team meetings and events. You will be joining a collaborative, values-led team working to support farmers, nature and a more resilient food system.

Thames Reach is one of London’s leading homelessness charities, working to end street homelessness and help the people we support to find and sustain a decent home, build supportive relationships and lead a fulfilling life.

We are seeking a Director of Operations to take on a new senior strategic leadership role that will play a key part in the future direction and long-term sustainability of the organisation.

As a member of the Senior Management Team, you will work collectively with the Chief Executive and Director of Services to provide organisational leadership, contributing to strategic direction and operational effectiveness.

You will be accountable for ensuring the organisation has effective infrastructure, people and financial sustainability. You will oversee and provide integration across all non-service operational areas, holding overall responsibility for Finance, People, Data, IT, Property & Facilities, and Thames Reach Housing, our Registered Provider subsidiary.

You will act as a primary point of organisational assurance to the Chief Executive, SMT and Board on operational sustainability, risk and compliance.

Key priorities include providing organisational stewardship of finance, overseeing the transformation and effective operation of digital, data and technology systems, and championing continuous improvement in organisational capability, leadership and ways of working.

Director of Operations Thames Reach
Salary: circa £92,000 per annum
Directorate: Central Operations

About you
We are seeking a leader with a strong collaborative leadership style, with a commitment to collective responsibility and organisational leadership. You will bring:

• Senior strategic leadership experience in a complex organisation, with responsibility for multiple operational and enabling functions.
• Strong financial acumen, including the ability to oversee budgets, interpret financial data and communicate financial matters clearly to senior leaders and Trustees.
• Experience of organisational change, transformation and continuous improvement.
• Experience of governance, risk management and regulatory compliance.
• Ability to operate credibly at Board and Committee level.
• Ability to operate effectively within a regulated environment, including building an understanding of the requirements of the Regulator of Social Housing.
• Extensive experience of managing multiple projects and critical decision making.

Crucially, you will demonstrate a clear commitment to equity, diversity and inclusion and to furthering our mission of ending street homelessness.

How to Apply
For further information, to access the appointment brief and to apply to this role, please click on the Redirect button.

Recruitment timeline
Application deadline: 9th August
Interviews with Prospectus: w/c 24th August & w/c 31st August
Interviews with Thames Reach: 18th September

Our vision has three aims - that people Encounter God, Equip the church for ministry and mission, and Evangelise London and beyond

These three E’s depend on someone who Enables them - turning vision into the people, systems and momentum that bring them to life.

We are looking for someone to take the Vicar’s vision for the church and make it happen - anticipating what’s needed, proposing how to get there, and driving the work through to completion.

They’ll lead our operations so that every ministry can flourish and grow - running towards problems, owning them, and coming back with solutions.

The development officer supports World Physiotherapy’s global development programmes and initiatives, working closely with the development programme manager and senior development officer. The role contributes to projects that strengthen the physiotherapy profession worldwide through programme development, donor engagement, grant support, project administration, stakeholder communications, and the coordination of meetings and events.

This is an excellent opportunity for a highly organised and proactive individual interested in global health and international development. The postholder will work with a diverse range of partners, including member organisations, donors, consultants, academic institutions, and international agencies, helping to advance projects that improve physiotherapy education, practice, and professional development around the world.

Duties and key responsibilities

The development officer will:

• Support the development and delivery of programmes that strengthen physiotherapy globally.
• Provide administrative and operational support to the development programme manager and senior development officer across a range of development initiatives.
• Assist in the identification, design, and development of new programmes and projects that support the establishment and growth of the physiotherapy profession.
• Monitor and track funding, partnership, and development opportunities relevant to World Physiotherapy’s strategic priorities.
• Support donor engagement activities and contribute to the cultivation and maintenance of donor relationships.
• Assist with the preparation of grant proposals, concept notes, reports, and other fundraising materials.
• Support the coordination, administration, and monitoring of existing development projects and programmes.
• Maintain accurate project documentation, records, and databases, ensuring compliance with organisational requirements.
• Coordinate meetings, webinars, workshops, and other activities related to membership and development programmes and partnerships.
• Manage membership and development-related enquiries and assist with follow-up communications with stakeholders and partners.
• Build and maintain positive working relationships with internal and external stakeholders, including member organisations, partners, funders, and consultants.
• Contribute to the preparation of project updates, communications, presentations, and reports as required.
• Undertake other duties commensurate with the role and level of responsibility.

Education and qualifications

• Bachelor’s degree in physiotherapy, international development, global or public health, or related field
• Commitment to ongoing professional development in governance or non-profit management.

Essential experience and skills

• Experience within the health, education, regulatory, international development sector highly regarded.
• Strong communication and interpersonal skills.
• Excellent planning and organisational skills with the ability to manage multiple priorities.
• Experience coordinating projects and supporting committees or governance processes.
• Experience in fundraising and/or writing grant proposals.
• Ability to work independently within a hybrid environment.
• Confidence engaging with senior stakeholders.
• Experience in Microsoft suite/excel.

Desirable

• Knowledge of the physiotherapy profession and the role of professional associations in advancing healthcare and rehabilitation.
• Experience working with international professional associations, non-governmental organisations, or health-related organisations.
• Experience engaging and collaborating with stakeholders from diverse cultural and geographic backgrounds.
• Understanding of global health, rehabilitation, or international development programmes.
• Strong interpersonal and relationship-building skills.
• Proficiency in Spanish or French (highly desirable) or another language in addition to English.

Personal attributes

• Highly organised, proactive, and detail oriented.
• Strong integrity and commitment to transparency and accountability.
• Collaborative, diplomatic, and skilled in stakeholder management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a practical, solution-oriented mindset.

Impact of the role

The development officer will support programmes and partnerships that strengthen the physiotherapy profession globally. Through assisting with programme development, fundraising, stakeholder engagement, and project coordination, the postholder will help World Physiotherapy deliver initiatives that build workforce capacity, support member organisations, and improve access to high-quality rehabilitation services worldwide.

Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring  an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support. 

Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.

Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.

Reporting to: Operations Lead

Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.

Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.

Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.

DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.

Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.

2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.

Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.

3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.

Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.

Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.

4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.

Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.

General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.

5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.

Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity

Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.

6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.

Person specification
Essential attributes
The postholder will be expected to demonstrate:

• Reliability
  Consistency, dependability and the ability to follow through on agreed work are essential in a small team.
• Strong listening skills
  The ability to listen carefully, respond sensitively and support, enable or signpost people effectively.
• Organisation and prioritisation
  The ability to manage competing priorities, multitask effectively and complete work accurately and on time.
• Efficiency and attention to detail
  The ability to work carefully, meet deadlines and maintain accurate records.
• Team working
  The ability to collaborate, support, facilitate and contribute positively within a small charity team.
• Adaptablity
  The ability to learn new systems, processes and areas of work efficiently.
• Reflective approach
  A commitment to learning through experience and developing knowledge in a busy small charity environment

Essential skills and experience

The postholder should have:

• Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.

• Good written and verbal communication skills.

• The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.

• Experience of administration, coordination or operational support.

• Practical experience in a safeguarding role.

• The ability to handle confidential and sensitive information appropriately.

• Strong organisational skills and the ability to manage competing priorities.

• Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.

• Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.

• Experience using CRM systems, particularly Salesforce.

• Experience using Mailchimp or similar communication software.

• Experience using Xero or similar finance software.

• A willingness to undertake safeguarding, data protection and other relevant training.

Desirable skills and experience

The following would be useful but are not essential:

• Experience working in the charity sector.

• Experience working with a Board of Trustees or Directors.

• Experience working with or supporting volunteers.

• Experience supporting local, regional or partnership projects.

• Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.

• Project coordination or project management experience.

• Risk assessment and risk management skills.

• Bookkeeping, budget monitoring or reconciliation experience.

• Fundraising administration or donor stewardship experience.

• Experience creating content using Canva.

• Experience updating website content using WordPress.

• Experience using social media platforms, including Facebook.

• Experience using WhatsApp or similar messaging services for community or project coordination.

• Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.

Working relationships

The postholder will work closely with:

• The Operations Lead
• The Reach team
• Trustees
• Branch Coordinators
• RAW Mentors
• Volunteers
• Members and families
• Donors, funders, partners and external stakeholders

Safeguarding, equality and inclusion

Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.

Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.

To apply please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach. 

Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm 
Interviews Round 2 (in person): Wednesday 16 September   

Appointment is subject to enhanced DBS & 2 professional reference. 

Good luck! Reach is an inspiring community to work with. 
We look forward to reading your application.

The Role

The Finance and Operations Assistant will play an important role in ensuring the efficient day-to-day operation of the organisation. Working alongside the Chief Operating Officer, the successful candidate will provide administrative support across finance, governance, human resources, procurement, facilities and organisational operations.

This is an excellent opportunity for someone looking to build a career in finance, operations or charity management within a fast-paced and intellectually stimulating environment.

Your duties will include, but are not limited to:

Finance

• Process purchase invoices, supplier payments and expenses.
• Raise sales invoices and monitor outstanding payments.
• Assist with bank reconciliations and maintain accurate financial records.
• Support monthly management accounts preparation.
• Maintain finance spreadsheets, bookkeeping, cashflow and accounting systems.
• Assist with budget monitoring and expenditure reporting.
• Support the preparation of year-end accounts and external audits.
• Maintain financial filing systems and supporting documentation.
• Process corporate credit card reconciliations.
• Liaise with suppliers regarding invoices and payment queries.
• Support grant and project financial reporting where required.
• Ensure compliance with internal financial controls and policies.
• Support the Director of Development with essential administration tasks. 

Operations

• Be the lead on all HJS physical and online events – working closely with the (but ultimately having responsibility for) Research and Communications Departments to ensure smooth and successful delivery of the events.
• Support the day-to-day running of the office, including overseeing facilities and office supplies.
• Support the COO with overseeing and maintaining the research pipeline working closely with the Director of Communications and Director of Research.
• Work with the COO to maintain organisational policies, procedures and operational documentation.
• Support health and safety compliance and office risk assessments.
• Help organise internal meetings, events and board meetings.
• Maintain organisational records and filing systems.
• Support business continuity planning and operational resilience.

Governance and Compliance

• Assist with Board and Committee administration.
• Maintain governance records and statutory filings.
• Support GDPR compliance and records management.
• Assist with organisational policy reviews.
• Support compliance with Charity Commission and Companies House requirements (where applicable).

Other responsibilities 

• Support the COO to monitor KPIs, introducing clear metrics for monitoring output and impact month on month.
• Support where required the delivery of events and conferences.

The ideal candidate will be an enthusiastic individual who is excited to join a new team who are working hard to take The Henry Jackson Society to the next level. Someone who is highly motivated, energetic and understands the need for intuitive improvisation as well as careful planning. We are looking for someone who has:

• Excellent organisational and time management skills.
• High level of accuracy and attention to detail.
• Strong numerical and analytical skills.
• Good understanding of financial administration processes.
• Proficiency in Microsoft Office, particularly Excel.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal skills with the ability to work collaboratively.
• Ability to handle confidential information with discretion.

Candidate must have:

·Experience using accounting software (e.g. Xero, Sage, QuickBooks or similar).

·Experience using Salesforce (or a similar CRM). 

·Experience in an administrative, finance (bookkeeping) and operations support role(s).

Helpful (but not essential) experience includes:

·Experience working within a charity, not-for-profit organisation or think tank.

·AAT qualification or working towards an accounting qualification.

·Knowledge of UK charity governance and compliance.

Switchback is an award-winning charity supporting young men to live life differently after prison. As we launch our next strategic plan to grow our impact even further, we are looking for a new Director of Finance and Operations who can bring both strategic thinking and hands-on operational expertise to help us turn our ambitions into reality.

The Director of Finance and Operations is a key role in the leadership team of a dynamic charity making a real difference in young people’s lives. Managing a small team, you’ll have responsibility for a range of essential business functions central to Switchback’s success as a charity: financial and business planning, HR processes, infrastructure (including IT), governance, risk management and compliance.

You’ll also support our business development and strategic partnership-building, helping us tap into exciting new areas of income and impact, including our plans to share our learning through training and consultancy.

Crucially, you’ll oversee and develop our systems and processes in a way that protects Switchback’s agile and human working culture. This is a fantastic opportunity to play a central role helping Switchback achieve our aims of reaching more young men while inspiring change across the justice system and beyond.

The right candidate will have great strategic judgement, proven financial and business acumen, practical knowledge of operations and good governance, and a strong understanding of creating and leading high-performing teams.

You will have a collaborative approach to working with colleagues and trustees, enjoying getting stuck into the day-to-day business of running a growing charity, as well as the ability to bring in new external partnerships and contractual relationships that serve our commitment to providing real opportunities for our Trainees.

You will be driven to achieve great value for money and use smart processes to enable others to do their best work for a vital social cause.

As well as technical expertise, this role acts as a key sounding board for the CEO and Leadership Team, so you’ll also bring excellent listening skills and the confidence to act as a thinking partner across both strategic and operational issues. As a member of the Leadership Team, you’ll also model our values in the way you work, collaborate and communicate.

If you are interested in using your proven financial and operations management skills to contribute to our exciting next chapter, we’d love to hear from you. In return we can offer the opportunity to work in an organisation with a strong history of personal and strategic impact, where each day you will witness the incredible steps that our Trainees make to change their lives.

Do you want to help us make a lasting difference to the lives of dogs and their owners?
We’re searching for an experienced Legacy Officer, who will play a vital role in ensuring every gift left to Dogs Trust in a will reaches its full potential. This role sits at the heart of our work, as every legacy makes a difference to the dogs we support.

What does this role do?
As a Legacy Officer, you will: 

• manage a caseload of pecuniary, specific, life interest, and residuary legacies, ensuring the charity receives its full entitlement and maximising value where possible,
• liaise with external stakeholders, such as executors or solicitors, handling sensitive conversations efficiently and professionally,
• review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered,
• represent the charity’s interests in all legacy-related correspondence, handling queries from legal professionals and the public with professionalism,
• maintain accurate records using the First Class 4 database, support with reporting, and escalate significant matters to senior legal staff as needed.

Interviews for this role are provisionally scheduled for week commencing 17th August 2026, and will take place at our London office.

Could this be you?
With proven experience in legacy administration, you will have good knowledge of wills, probate, tax and trust law. With excellent attention to detail, you will be highly organised and able to demonstrate experience of managing and prioritising own caseload. A certificate in Charity Legacy Administration is desirable. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We are looking for a highly motivated and organised Finance Manager. You will play a pivotal role in the organisation, ensuring the smooth running of Create London’s finances. Reporting to the Director and working closely with the Head of Strategic Operations and Operations Coordinator, in this role you are expected to be a professional lead within your respective area of finance, provide expertise and high quality financial services to senior stakeholders, including the charity’s Finance Sub-committee.

You will be working with the CEO and SMT to maximise the impact and longevity of the charity through strong and robust financial management, provide comprehensive finance support and manage effective systems to monitor Finance KPIs, identifying improvements and efficiencies in our financial systems.

Hours: 0.4 FTE (2 days per week)

Salary: £36,000 pro rata (£14,500)

Location: Colourworks and other Create sites

Term: Temporary, 2-year fixed term

Reporting to: Director

Annual Leave: 28 days pro rata, plus statutory holidays (11.2 for 0.4 FTE)

APPLICATION DEADLINE: Sunday 9 August 2026, 12:00 PM BST

INTERVIEWS: w/c 17 August 2026 (in person or remote)

The Operations and Administration Manager is essential to Kalayaan’s team and to our ability to transform the lives of our clients. The role offers and opportunity to use and build skills across a range of areas with a high degree of responsibility, working with a talented and committed team. 

We have seven staff, three freelance or contract staff and 12 volunteers; four of our staff work full-time.  We are looking for a capable, positive and motivated problem solver with the experience to manage a broad range of tasks and responsibilities.

This is an exciting time to join Kalayaan in an operational and administrative role, with a range of operational change projects underway, a new database being rolled out, office redecoration about to start, and a new website ready for launch in July.