Operational change manager jobs

Legacy Stewardship Manager
Home based, remote working 
£42,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will plan and deliver an ambitious new legacy stewardship strategy to bring about growth in future legacy income.  It will diversify the current legacy stewardship programme to convert more legacy prospects and maintain more pledgers using a combination of relationship and mass fundraising activities. It will be responsible for planning and delivering high quality communications and experiences which make supporters feel inspired, valued and deepen relationships with them over the long-term.

This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income. It will play a pivotal role in a Legacy Fundraising Team of four people, reporting into the Head of Legacies, working alongside the Legacy Marketing Manager and line managing the Gifts in Wills Specialist Officer.

This role is a new addition to a growing team in an organisation where legacy fundraising has a high profile.  It is an ideal next step for an experienced and confident legacy fundraiser wanting to make their mark by growing the legacy stewardship programme to a new ambitious level that matches an increased investment in legacy acquisition.

You’re an experienced and ambitious legacy fundraiser with the ability to think strategically as well as deliver a full and varied programme of operational activity. You’re ready to apply your previous experience, success and ideas to shape and grow RNID’s legacy stewardship programme to its full potential.  You’re confident, innovative and keen to use data and insight to improve performance. You’re a strong collaborator and able to influence internal stakeholders at all levels. You’re an excellent project and event manager, able to plan and deliver multiple activities simultaneously to agreed deadlines and budgets.

You will be responsible for:

· Working with the Head of Legacies to diversify and plan the legacy stewardship programme, applying test and learn principles to evaluate and improve performance.

· Operational delivery of a varied legacy stewardship programme including supporter care, supporter journeys, in person and online events.

· Overseeing all one-to-one interactions with legacy prospects and supporters, either directly or through senior colleagues such as RNID’s Chief Executive.

· Educating and training colleagues to confidently support legacy fundraising activities.

· Line managing and developing the Gifts in Wills Relationship Officer.

· Working with the Head of Legacies, contributing to annual operational planning, budget setting, phasing, reforecasting and contingency planning. 

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 3 June 2025

Title of Role: Retail Operations Manager

Hours: 29 hours per week worked over 4 days

Contract: Permanent

Salary: £30,000 per annum FTE

Location: Cardiff & Vale

Line Manager: Head of Retail

Job Outline:

At Cerebral Palsy Cymru, we believe in the power of retail to change lives. We’re on the lookout for a Retail Operations Manager to drive success across our vibrant charity shops in Cardiff and Barry. This is your chance to be at the heart of a purpose-driven retail team, supporting our mission to help children and families living with cerebral palsy across Wales.

Duties and responsibilities:

• Lead and Develop Shop Teams: You’ll provide inspirational leadership to a team of Shop Managers and volunteers, supporting them to reach their full potential. This includes overseeing recruitment, training, regular one-to-one meetings, and performance management to ensure each shop team is motivated and high-performing.
• Drive Sales and Maximise Profit: You will be responsible for achieving and exceeding income targets across multiple retail sites. By analysing performance data, reviewing pricing strategies, and identifying local opportunities, you’ll help each shop reach its full potential, delivering vital funds for Cerebral Palsy Cymru.
• Support and Deliver the Retail Strategy: Working closely with the Head of Retail, you’ll play a key role in implementing our Retail Strategy and Business Plan. You’ll help shape the operational direction of our charity shops, ensuring consistency, innovation, and alignment with organisational goals.
• Ensure Operational Excellence and Compliance: From shop floor standards to back-office processes, you’ll ensure that all shops adhere to charity policies, health and safety regulations, and industry best practices. You’ll also support Gift Aid performance, stock management, merchandising and customer service.
• Build Relationships and Promote the Brand: You’ll act as an ambassador for Cerebral Palsy Cymru in the community, building positive relationships with local stakeholders and supporters. You’ll work to increase engagement, generate quality stock donations, and ensure our shops are seen as welcoming, professional and community-focused.
• Provide Flexible Shop Cover and Support Growth: This field-based role requires flexibility across seven days. You’ll provide cover during staff absences and be involved in launching and supporting new shops as we expand across South Wales.

Person Specification:

We’re looking for someone who:

• Brings proven experience in retail management (charity retail a bonus!)
• Is a confident people manager with a passion for coaching and motivating teams
• Thrives in a dynamic, field-based role
• Understands the power of community engagement and high-impact visual merchandising
• Is hands-on, proactive, and solution-focused
• A full clean driving licence and access to your own vehicle

Benefits:

• Flexible part-time working over 4 days
• A collaborative, supportive work culture
• Pension
• Company sick pay
• The satisfaction of knowing your work supports children and families across Wales

Location: Field-based across our shops in Cardiff & Barry (with potential travel across South Wales).

Closing Date for applications: Midnight on Sunday, 8th June.

How to Apply:

Complete an application form

Fundraising and Relationship Manager

Applications reviewed on rolling basis, so early application encouraged.
Application process will involve a phone call to gauge suitability, followed by one in-person interview.

The Role:

Our client are seeking a proactive Fundraising and Relationships Manager who will secure income for their vital work. You’ll focus on generating income from Trusts and Foundations, while also contributing to diversifying income streams, including corporate partnerships and individual giving.

This hands-on role requires a balance of strategic thinking and operational delivery. You’ll work closely with project teams across the organisation to identify opportunities, develop compelling funding proposals and deliver on fundraising targets.

You’ll be part of a small and dedicated team where your work will contribute to transforming community services. They’re looking for someone who’s ready to roll up their sleeves, embrace challenges and be part of lasting change for good.

See attached job pack for full details.

Application

They believe that being a diverse organisation that is truly committed to being anti-racist will create the best outcomes for the community they work with. They are therefore actively seeking applicants from ethnic minority backgrounds and the LGBTQ community for this role.

To apply for this role follow the link below to their online application system and answer some questions about your experience relevant to the role.

It’s important that you answer these questions fully, showcasing examples of your skills and experience (both professional and personal) relevant to the role.

REF-221786

Established in 1934 our client supports and develops nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The Academy was launched in 2020 and is the home for all scholarships, leadership programmes, academy membership and policy influence both in the UK and internationally. The Academy offers a comprehensive portfolio of leadership development opportunities, including prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.

We are searching for a team of Academy Operations Managers who will be responsible for ensuring all operational aspects of the Academy activities are seamlessly executed end-to-end. You will use your outstanding project management skills to plan, manage and deliver a portfolio of programmes, and your experience of change management and process improvement to play a pivotal role in transforming our business processes. Your exceptional attention to detail will ensure our participants, commissioners, Academy members, stakeholders and delivery partners experience our programmes and opportunities as truly world class. Providing joined-up cross-functional support for a wide range of programmes, opportunities and events you will make sure that we achieve our purpose of developing excellence in nursing and midwifery leadership.

As well as the management of multiple projects, your key responsibilities will include account and relationship management, process improvement and transformation, and the management of online, in person and hybrid events and logistics.

Successful candidates for these roles will be highly technically adept, have strong interpersonal skills with a strong commitment to achieving the highest quality standards, and have a commitment to uphold the values of the Academy in ensuring that participants in our programmes feel valued and have a truly transformative experience. 

This search is being lead by Prospectus, a specialist recruitment consultancy, to recruit for these vacancies. To apply please submit your CV preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Catherine Bunting at Prospectus. There is not a requirement at this stage to write a cover letter.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

About International Lawyers Project (ILP) 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.

Founded in the UK in 2005, we are staffed by a small core staff team of lawyers and thematic experts dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Over the last 20 years, we have supported partners in more than 100 countries.

We are proud to have a diverse staff and volunteer team reflective of the communities we support, from Africa, Latin America, Asia and Europe, with extensive expertise in our focus areas as well as law and international development. We work primarily in the Global South, with active projects across Sub-Saharan Africa, Latin America, and Asia, as well as in Europe. As a charity, our ultimate aim is to help our clients create long-lasting change in some of the world’s most disadvantaged regions. 

Our vision is a just and sustainable world in which the law serves as a tool for those who need it most. 

Role and Responsibilities 

We are looking to recruit an experienced, innovative senior legal manager to manage our international Governance & Accountability Programme. The ideal candidate will be a qualified lawyer (or international development professional with equivalent experience in rule of law /governance / NGO use of legal strategies), with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve anti-corruption reform. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.

Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs, governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. You will also nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, drafting fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.

Key Responsibilities: 

1. Implement the strategic vision for ILP’s Governance and Accountability (G&A) programme, in conjunction with the Senior Programmes Director, Senior Counsel, Legal Fellows, Executive Director, partners, staff and Board; 

2. Develop an expert understanding of the most effective policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others; 

3. Build and maintain ILP’s G&A programme. This includes:

· Liaising with partners to identify legal/policy/campaign needs and offer potential legal and/or policy reform solutions, including through conducting analysis of their activities; 

· Creating an active pipeline of G&A projects and cases including environmental crime and corruption, through identifying and engaging in regular outreach with potential new partners; 

· Ensuring an even spread of G&A projects across the five strategic programme pillars;

· Identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;

· Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries; 

· Representing the programme in external fora and events; 

1. Ensure effective project delivery and evaluation of impact including: 

· Managing & coordinating project implementation through the full project cycle; 

· Delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting; 

· Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s databases; 

1. Working closely with the Senior Counsel and Senior Programmes Director, lead fundraising activities to support both the G&A programme and organisational overheads, including exploring opportunities for potential funding with partners, liaising with and nurturing donors, designing funding applications and creating relevant budgets; 

2. Line management of G&A Legal Fellow;

3. Share in the necessary operational and administrative activities of the organisation and contribution to website and social media communications.

Candidate profile:

We are especially interested in candidates with the following skills and experience: 

· A qualified lawyer (or equivalent with significant relevant professional experience) with an  excellent understanding of how law is useful to achieving reform in our key strategic work areas: public procurement integrity, environmental crime and corruption, accountability for international corruption asset recovery, countering illicit asset flows and illicit asset recovery, and tackling the UK’s role as an international money laundering hub for enablers; 

· Understanding and enthusiasm for the concept and practice of pro bono legal assistance;

· Demonstrable project management skills and experience in an NGO (5+ years);

· Demonstrable experience in donor management, including drafting fundraising applications and budgets, nurturing new and managing existing relationships, meeting donor reporting requirements, drafting donor impact reports and raising funds for future projects and activities;

· Relevant experience and knowledge (either from previous work experience or study) relating to economic justice and/or environmental law and policy in an international development context;

· Ability to work on a wide range of tasks simultaneously, and at speed, including developing and managing relationships with a range of stakeholders (donors, NGOs, civil society organisations and government representatives), on an international basis;

· Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals; 

· Excellent research skills; strong administration and coordination experience in an NGO setting;

· Strong interpersonal and team working skills; 

· Comfortable working independently and proactively and as part of a small team with a busy caseload;

· Very high level of fluency in spoken and written English;

· Working knowledge of another language such as Spanish (desirable).

Key details about the position

· Travel: candidates must be willing and able to travel internationally 2-5 times per year, including fulfilling vaccination and other requirements.

· Our genuine support for equity, diversity and inclusion is illustrated by our current team.

· Visa sponsorship: we are open to sponsoring a UK visa application for an extraordinary candidate. 

The Salvation Army – Supporter Acquisition Manager x 2

Location: Hybrid working, 2 days in office, London SE5.

Salary: £47,741 per annum.

Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers are  responsible for growing the organisation’s file of donors and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, they will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The roles will lead on planning and project managing delivery of a variety of media channels, both online and offline. Each manager will hold strategic areas of focus, be responsible for seven figure expenditure budgets and line manage a Supporter Acquisition Officer or Executive.

The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors.  You will have a passion for fundraising with a commercial understanding of the charity marketplace and competitors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation.

Excellent numeracy and strong analytical skills will be combined with excellent written communication abilities and a good attention to detail and ability to prioritise work. Finally, you will have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 2nd June, 9.00am.

We're looking for a kind, compassionate and resilient Contract Manager to join our Mental Health service in Slough.

£41,000.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking an experienced and dynamic Contract Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.

As a Contract Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.

What you'll do:

Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments

For the full list, please see our website.

What you'll bring:

Essential:

Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:

Other relevant professional memberships and/or specialist qualifications
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Deputy Service Manager 

Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area. 

Salary: £30,200

Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.  

About the role

We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night. 

This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals. 

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working with people who have enduring mental health and complex backgrounds
• Previous leadership experience
• Ability to motivate and empower a team to achieve service KPI's through direct leadership
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.

The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.

Responsible to 

Head of Community and Engagement

Direct reports 

Events and Community Officer 

Working hours and contract 

This is a permanent full-time role. We will consider part-time and flexible arrangements.

Salary 

£40,000 

Location

Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required. 

How to Apply

Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.

Closing date for applications: 9am Friday 20th June 2025

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.

Role Responsibilities 

Strategy and planning

• Deliver the existing Community and Events strategy and maximise opportunities for income growth 

• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities

• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting 

Income growth, event and supporter management

• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer

• operational management of all income and expenditure ensuring sound ROI.

• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry 

• Implement new digital and value exchange fundraising streams

• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds 

• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity

• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs. 

Fundraising events management

• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants

• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us 

• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support

• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data 

• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.

• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management

Marketing 

• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks

• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories 

• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts

• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts

Managing information and reporting 

• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving

• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income 

• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities

• Other duties as may be reasonably required by line manager role

Leadership & management  

• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing

• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan

Other

• Become fully conversant with the aims and objectives of the organisation 

• Keep up to date with developments in the sector and key new initiatives in our field

• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation

• Events as necessary

Person specification

Desirable skills, knowledge & experience

• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.

• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections. 

• Meeting income targets of over £350,000.

• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.

• Liaising at all levels with the ability to motivate and inspire others to support financially. 

• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.

• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.

• Proven experience of devising budgets and project plans and reporting against them. 

• Excellent track record of personally securing community partnerships and supporter-led events

• Experience of implementing new digital and hybrid fundraising strategies.

• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.

• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.

Personal qualities

• An understanding of and commitment to the sight loss community.

• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.

• Excellent financial fluency.

• Flexibility and a practical, can-do attitude.

• Highly motivated and able to juggle a varied workload.

• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.

• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects. 

• Excellent accuracy and attention to detail. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview in person at our Mansell Street offices.

The interview process will include two stages and will be conducted on a rolling basis. There is likely to be an exercise or task at second stage. 

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Location: Home Based (UK)
Hours: Minimum 30 hrs a week; may be worked flexibly each week
Salary: £40,000 Full Time Equivalent.
Contract: Temporary (maternity cover)
Start date: ideally early July 2025 to permit ample handover with current finance manager before maternity commences in early Sept.

The Jon Egging Trust is seeking an exceptional Finance Manager to uphold and enhance our existing strong financial infrastructure whilst our current postholder is away on maternity leave. This role involves managing day-to-day financial reporting systems and controls, providing forecasts for bids, ensuring financial plans align with budgets, and meeting external reporting requirements.

Key Responsibilities:

• Financial management: maintaining robust financial reporting systems and controls, and line managing the Finance Assistant.
• Fundraising support: providing accurate financial forecasts for bids and meeting fund reporting requirements
• Budgeting: ensuring financial plans are in line with budgetary constraints.
• Accounts production: leading the production of monthly management accounts and communicating to operational managers.
• Re-forecasting: handling budgeting and re-forecasting processes.
• Compliance: communicating effectively with auditors and the external finance committee.

Candidate Profile:

• Accounting experience: minimum of two years in relevant financial management roles in a charity or non-profit.
• Essential Skills:
• Preparation of monthly management accounts and reporting
• Lead on delivery of the annual and half year budgetary process
• Develop budgets for funding applications and providing financial support to fundraising
• Strong communication skills, capable of translating complex financial information.
• Highly methodical and organised in record-keeping and analysis.
• Inclusivity: We welcome applicants at any stage of life or background, including those returning to the workforce or seeking a change of pace.

If you are passionate about financial management and eager to make a difference, we encourage you to apply and become part of our dedicated team.

Our benefits package includes:

• Flexible working
• Enhanced annual leave
• Homeworking allowance
• Occupational pension scheme
• Occupational sickness scheme
• Special paid leave provision

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

• Please complete our online application form.
• The closing date is Monday 2nd June at 23:59pm.
• Interviews to be held virtually.
• 1st Stage Interview: Friday 6th June
• 2nd Stage Interview: Tuesday 10th June.

Questions?

Contact us through our website.

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

REF-221737

Are you passionate about making a lasting impact in the community? Belfast YMCA is seeking a motivational and driven Fundraising & Communications Manager to lead one of our key strategic priorities: diversifying and increasing income to support our vital youth, family, and community programmes. This exciting and varied role offers the opportunity to shape and implement our fundraising and communications strategy, bringing your own creativity and expertise to the table. A key focus will be securing annual and multi-year trusts and grants, with the chance to lead a major capital funding programme as we redevelop our facilities and expand our reach across Belfast over the next three years. If you're ready to make a difference and play a pivotal role in the future of Belfast YMCA, we’d love to hear from you.

Taunton Foodbank works in partnership with local churches and our generous local community to reduce the impact of poverty and hardship on local people.  The Foodbank is affliated to Trussell, a leading anti-poverty charity, and we share their vision for a time when no-one in the UK needs a foodbank to survive.

The charity is governed by a Board of Trustees and is now embarking on an exciting new phase of growth and development.

We are looking for a passionate and experienced Senior Manager to join our team and lead Taunton Foodbank into the next phase of growth.
As part of our re-organized staffing structure, this role offers the exciting opportunity to:
●  shape the future direction of the organisation
● expand our services beyond just emergency food
● Provide much needed support to clients in various aspects of their lives
Key Responsibilities
● Lead and manage the expansion of our services to support clients facing difficult circumstances.
● Work closely with the Operations Supervisor to ensure the smooth operation of food distribution and warehouse functions.
● Oversee the strategic development of Taunton Foodbank, ensuring that we remain responsive and effective in meeting the needs of our community.
● Support and work with a small team of paid staff and many dedicated volunteers.
● Innovate and bring fresh ideas to the organization  to drive positive change and growth.
Key Requirements
● Experience in managing teams and projects within the charity sector or a related field.
● A passion for supporting those in need and a strong commitment to community development.
● The ability to work strategically and practically, leading an expanding organization through its next phase of growth.
● Excellent organisational, communication, and leadership skills.
● Experience working in foodbanks or with community-based services is desirable but not essential

The Talent Set are delighted to be working with a fantastic Children’s charity to find their Individual Giving Manager.
The charity offers a flexible working environment, with remote working and occasional travel to their London office for meetings.

This role will take the lead on the day-to-day operational delivery of fundraising campaigns, including campaign planning, financial management, working across teams and departments and line management. This role will focus on managing the warm programme, bringing in around £1.2 million per year. Also, supporting the recruitment and stewardship of donors to achieve the best supporter experience.

Key Responsibilities:

· To assist the Senior Individual Giving Manager to develop and implement an effective supporter acquisition and development strategy to maximise the lifetime value of supporters and the long term sustainable net income raised.

· To manage income and expenditure budgets on a monthly and annual basis.

· To lead on the development and implementation of an effective programme to recruit and develop supporters using a range of channels, including but not limited to direct mail, telemarketing, face-to-face fundraising, DRTV and digital, and products including cash, raffle, regular giving, weekly lottery.

· To line manage up to 3 direct reports.

· To project manage several projects and fundraising campaigns simultaneously as directed by the Senior Individual Giving Manager.

· To support, implement and promote the charity’s Fundraising strategy and vision.

Person Specification:

· Substantial direct marketing experience, ideally gained in a large organisation, and a strong understanding of Individual Giving fundraising, with a track-record of success.

· Significant experience of managing print-led fundraising campaigns, plus at least two other channels such as email, social media, telemarketing, F2F, DRTV.

· Experience of planning, implementing and evaluating Individual Giving campaigns/projects, including both fundraising appeals and strategic or process change projects.

· Understanding of how to effectively manage and motivate direct reports.

· Experience of developing and managing complex project budgets.

· Experience of using internal performance data and insight to inform future planning, including compiling reports and evaluations, and an understanding of a test and learn approach.

· Experience of working with colleagues across corporate departments to achieve common goals.

· Experience of external agency management and evaluation.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are looking for a motivated self-starter, and someone who is passionate about the work of CJA members. 

The Policy and Public Affairs Manager will monitor and map the criminal justice policy landscape, tracking developments across the system. They will engage with MPs, civil servants and key stakeholders, bringing evidence from our membership and the voices of those impacted directly by the criminal justice system to government to influence change.

The postholder will have excellent written and verbal communication skills and have demonstrated evidence of impact in policy and public affairs. They should be confident in building relationships with a diverse range of stakeholders, be a collaborative and inspiring team player, show commitment to our values and share a passion for the CJA’s vision and mission.

Main responsibilities

Public Affairs (50% time)

• Develop and implement the CJA’s public affairs and influencing strategy to advance the CJA's objectives.
• Work with CJA members on influencing specific legislation, including campaigning around bills, writing amendments, and working with MPs and Peers to promote them within the legislative process.
• Stakeholder engagement (Parliament): Build and maintain relationships with key policy makers and parliamentarians through face-to-face meetings, providing briefings to MPs and Lords for Parliamentary debates, preparing written/oral questions, and attending Select Committees, APPGs, Parliamentary receptions and other relevant roundtables and events.
• Stakeholder engagement (other): Build and maintain relationships with other key stakeholders, including Police & Crime Commissioners, the Victims Commissioner, HM Inspectorates, civil servants, and other relevant bodies.

Policy and Research (40% time)

• Monitor policy and political debates and developments on criminal justice issues, horizon-scanning emerging policy issues, and where appropriate, disseminate and brief colleagues and CJA members.
• Maintain a repository of evidence briefings from CJA members.
• Identify proactive and reactive opportunities to promote and embed CJA and members recommendations and research.
• Produce high quality and influential policy briefs, reports, position papers, and responses to consultations, to advocate for changes in policy and practice put forward by CJA members.
• Lead on the monitoring of policy engagement and impact by using our evaluation tools and work with external evaluators as required to capture impact and utilise learning.
• Work with CJA members, people directly impacted by the justice system and other key stakeholders to harness and amplify their expertise and insights.
• Lead the co-ordination and establishment of member expert groups to inform our policy work.
• Develop opportunities for joint working with researchers / research organisations and manage that partnership work, including co-ordinating the CJA research symposium.

Other (10% time)

• Work with the Communications and Engagement Manager to respond to media and other communication opportunities to promote the CJA’s work and to contribute to national debate on criminal justice issues.
• Work with the CJA team to recommend and secure relevant speakers and presenters for CJA meetings and events. 
• Support the Communications and Engagement Manager to develop content for the website and other internal and external communications, such as blogs and articles.
• Contribute to the general administration and delivery of CJA programmes, events and overall objectives.
• Work with the Director to support the development of potential fundraising bids and reporting progress to funders.
• Conduct the duties of the job description in accordance with the operational policies of the CJA, including the Diversity and Adult Safeguarding Policies.
• Maintain good working relations with trustees, staff and other stakeholders.
• Maintain up to date and accurate records of contacts, engagement and stakeholder areas of expertise.
• Line manage any policy interns and / or other policy staff as required.
• Undertake any other reasonable duties as may be required.