Operational change manager jobs

The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.

The Silver Line Helpline is the only free confidential helpline providing information, friendship and support to older people, open 24 hours a day, every day of the year.

We are now recruiting for a flexible, efficient Helpline Team Leader on a 6 month fixed-term basis. The successful candidate will be responsible for supporting Managers in the delivery of a high-quality telephone support service to older people, ensuring that it is delivered in accordance with the Silver Lines values and operational policies and procedures.

This is a hybrid position offering a blended work pattern between home and our Blackpool Office, candidates must be willing to travel to the Blackpool office when required.

Please note this opportunity will be 30 hours per weeks across 4x 7.5 hour shifts on a rota basis. The working hours will be a fixed pattern between 7.00am and 11.00pm including weekend working.

The salary will be pro-rated for part-time (30) hours, which is £25,080 per annum.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A and Interview = I

* Strong interpersonal and communications skills. A, I

* Flexibility to work a variety of daytime, evening, weekend, overnight and bank holidays hours on rotation and when required for holiday and sickness. A, I

* The ability and commitment to lead and work as part of an effective, supportive team. A, I

* Responsibility for the shift as Shift Leader on a rota basis with other Team Leaders, maintaining a positive morale and motivation of the shift. A, I

* To provide regular one to one support meetings with carer call advisors and advisors, agreeing personal objectives, development needs, performance appraisals etc. A, I

* The ability to always follow strict procedures and protocols at all times. A, I

Great to haves:

* Previous experience of supervising a team and performance management would be desirable but not essential.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation process

Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.

Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Job Title: Senior Programme Officer, Active Fellows

Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)

Salary: £36,062

Start date: 1 November 2025

Contract type: Permanent

Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis

Benefits:

• Challenging and rewarding work, always life-changing, sometimes lifesaving

• Competitive salary

• Team and individual training opportunities

• Commitment to performance and personal development

• Hybrid working, home and office (minimum 2 days each week in the office)

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

• 25 days plus Bank Holidays annual leave entitlement

• 8% employer pension contribution

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes

Role Purpose Statement

The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Key Responsibilities

Fellowships

Casework

· Manage a caseload of up to 50 Cara Fellows, providing tailored support.

· Maintain accurate and GDPR-compliant records of casework activity.

· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.

· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.

· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.

· Liaise with independent legal advisors where necessary.

Finance

· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.

· Promptly issue relevant invoices.

· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.

· Contribute to robust financial processes.

Support Mechanisms

Mentoring Scheme

· Project Lead for the Cara Mentoring Scheme.

· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.

· Recruit mentors and mentees, and decide on a cap on number of participants if required.

· Lead on partnerships with organisations working in the mentoring world.

· Monitor the relevant budget and flag issues to the Team Leader.

· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.

Webinars and Workshops

· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.

· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.

· Monitor and evaluate the success of these events, through clear feedback mechanisms.

· Aim to deliver approximately three webinars per year, subject to team capacity.

· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.

· Contribute to the development of accessible resources to share openly within the Cara network.

Strategic Development

Alumni Engagement and Impact Reporting

· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.

· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.

· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.

Monitoring and Evaluation

· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.

· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.

· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.

Management Responsibilities

Deputise for Team Leader

· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.

· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.

· Approve the Active Fellows team’s working hours.

· Provide input on policy and process improvements.

· Show adaptability and willingness to take on additional work when needed.

Training/Inductions

· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.

· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.

Partnerships

· Support key strategic partnerships in Cara’s Universities and Research Network.

· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.

Ad Hoc Responsibilities

· Show adaptability and willingness to take on additional work when necessary.

· Support Fellowship Programme with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.

Person Specification – Senior Programme Officer, Active Fellows:

Qualifications

Essential:

• Bachelor’s degree or equivalent
• Strong analytical and numeracy skills

Desirable:

• Master’s degree or equivalent

Knowledge & Experience

Essential:

• Understanding of UK immigration options for displaced academics
• Experience managing sensitive casework and maintaining accurate records
• Experience coordinating projects, events, or support schemes
• Familiarity with basic financial processes (e.g. payments, budget tracking)
• Confident use of Microsoft Office and Salesforce or other CRM systems

Desirable:

• Awareness of global issues affecting at-risk academics
• Experience coordinating mentoring programmes or similar initiatives

Skills & Attributes

Essential:

• Cultural sensitivity and commitment to Cara’s mission
• Ability to supervise and mentor junior staff
• Excellent communication and interpersonal skills
• Strong attention to detail and time management
• Ability to work independently and collaboratively
• Adaptability, integrity, and problem-solving ability

Desirable:

• Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)

We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.

The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).

In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.

This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.

Examinations Delivery Manager
The Royal College of Ophthalmologists

The Royal College of Ophthalmologists (RCOphth) is the voice of the profession, representing 4,500 members in the UK and overseas. We set the highest standards in training and clinical practice, influence change at the national level, and ultimately make a difference to the lives of patients with eye conditions.

We are seeking an experienced and motivated Examinations Delivery Manager to join our Examinations Department – a team dedicated to ensuring fair, rigorous, and world-class assessments for doctors training in ophthalmology.

Why this role matters

Our examinations are high-stakes, career-defining assessments that shape the future of ophthalmology in the UK and internationally. You will play a pivotal role in ensuring these assessments are delivered to the highest standards of integrity, efficiency, and candidate care. By balancing meticulous organisation with a people-focused approach, you will directly contribute to maintaining trust in our exams and supporting the next generation of ophthalmologists.

What you’ll do

• Lead on delivery of the prestigious Part 2 FRCOphth Oral Examination and the Certificate in Laser and Refractive Surgery, held three times a year in the UK and at overseas centres.

• Oversee the full exam lifecycle – from candidate entry and timetabling, through to examiner recruitment, training and logistics, and final quality assurance of results.

• Enhance candidate experience, ensuring all participants feel supported and treated fairly, with a strong focus on equality, diversity, and professionalism.

• Manage a small team, providing leadership, guidance, and professional development for the Examinations Administrator.

• Build relationships with senior examiners and committees, ensuring alignment with GMC requirements and College standards.

• Drive improvements, streamlining processes, maintaining secure question banks, and contributing to innovations in assessment and policy development.

• Represent the College at examinations across the UK and abroad, working closely with venues, suppliers, and stakeholders.

About you

We’re looking for someone who combines operational expertise with diplomacy and leadership skills. You will bring:

• Significant experience in higher education or professional examinations administration.

• Proven ability to manage projects, people, and competing priorities under pressure.

• Excellent communication skills, with the confidence to work with senior clinicians and candidates alike.

• A keen eye for detail, with the ability to apply rules and policies consistently.

• Experience improving processes and a proactive, problem-solving mindset.

• Strong IT skills and confidence in learning new systems.

What we offer

This is an opportunity to take ownership of a prestigious, high-profile area of work within a respected professional body. You’ll work with dedicated colleagues, senior clinicians, and international partners, while making a real impact on medical education and patient care.

If you are motivated by delivering excellence, thrive under pressure, and want to contribute to the future of ophthalmology, we’d love to hear from you.

​​

Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?

Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September 2025 60 people will deliver 40 different sessions to an audience of 135 people.

Overview of the role

This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.

Job description

To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance.

Outreach and Operations Support Manager, New Organising Conference

3/4 days/week circa £33,000 f/t/e/

Background

Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here.

Overview of the role

This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week’s holiday during July and August.

Summary job description

To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance.

The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion.

Key tasks

• Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking

• Responsibility for ensuring the website evolves in line with the needs of the Conference

• Maintaining and operating a database of participants, past and present

• Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference

• Supporting the Board led process to select sessions and plan the programme

• Attending the conference and trouble shooting as necessary

• Operating a simple finance system

• Support as needed for initiatives arising from the NOC

• Any other support tasks that may be required

Person specification

Essential

• At least three years experience in a similar role

• Contacts in and understanding of the trade union movement, UK or international

• Proven track record of using outreach on social media to achieve results

• Experience of working independently

• Close attention to detail in data handling

• Persuasive and constructive manner in dealing with other people

• Familiarity with website editors e.g Squarespace

• Experience of basic financial management

Desirable

• Experience of using the Action Network system

• Experience of event management

• Ability to accommodate peaks and troughs in workflow

• Experience of using graphic design software e.g. Canva, Adobe

• Experience of website design

• Experience of managing projects or operations with multiple stakeholders

Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December.

We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics. 

Key dates

• The closing date for applications is midnight on October 4th

• Online interviews will be on October 10th with notification on October 8th.

• In person interviews will be held in London on October 14th with notification on October 11th.

Creative Health Service Delivery Manager
Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am–4.30pm, with some evening and weekend working required with time off in lieu). 
Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate 
Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)

About Us

START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives.

About the Role

We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway.

In this role, you will:

• Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management
• Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards
• Drive quality assurance, ensuring learning is shared and improvements are embedded in practice
• Champion the delivery of high-quality programmes that support improved mental health and wellbeing

We are looking for someone with:

• Significant experience managing service delivery in a health, wellbeing or voluntary sector environment
• A track record of meeting contractual KPIs in a Commissioner-led setting
• Strong line management experience, including leading multidisciplinary teams
• Experience delivering or overseeing creative programmes that promote wellbeing
• Excellent organisational, communication and stakeholder engagement skills

If being part of our next chapter sounds exciting, we would love to hear from you. We offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, we can offer you excellent progression potential and a host of benefits including:

• competitive starting salary 
• generous pension scheme 
• 30 days annual leave plus all public holidays (pro rata for part time employees)
• flexible working options 
• a culture encouraging inclusion and diversity 
• interest free employee loans
• employee assistance programme
• group income protection scheme

The closing date for receipt of applications is 12 noon on 19th September 2025.
Initial interviews are scheduled to be held on week commencing 29th September 2025.

Please note: We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Please read the job description for details and relate to this in your application.

No agencies please.

Are you passionate about generating income for charitable causes? Do you have experience building strong relationships and leading applications to institutional funders?

We are looking for a motivated and experienced Grants & Trusts Manager to join our Income Generation Directorate. You will play a key part in securing vital income to support our work and mission. As the Grants & Trusts Manager, you will lead and inspire a dedicated team to deliver essential funding for the Association.

Key Responsibilities:

• Lead the identification and development of a portfolio of grants, trusts, and foundations.
• Build and nurture strong relationships with funders to secure long-term partnerships.
• Lead, motivate and manage the Trusts team, including the line management of two Trusts Fundraising Officers, providing ongoing support and team development.
• Deliver high levels of donor stewardship through a proactive approach.
• Oversee the Trusts Team in delivering to develop and deliver persuasive and timely funding applications.
• Collaborate with the Prospect Researcher to identify and champion the development of new funding sources and opportunities.
• Work across the organisation to create compelling propositions that align with funders’ priorities.
• Ensure clarity and alignment with other fundraising teams on donor stewardship and contact strategies.
• Manage reporting, ensuring compliance with all terms and conditions of awarded grants.
• Assist with the creation of income and expenditure budgets and provide regular progress reports.
• Champion the use of our CRM system to ensure accurate and accessible donor information.

About You:

• Experience in growing income through grants, trusts, and foundations, with strong bid writing skills.
• Proven leadership skills with the ability to develop and motivate a high-performing team.
• Strong relationship management and communication skills, including the ability to influence at senior levels.
• Financial expertise including analytical skills with experience in budget management and the ability to develop funding pipelines.
• Proficiency in CRM systems and fundraising software.
• A commitment to the mission and values of the MND Association.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.

About the Role

The Director of Grants and Operations is a senior role within the Jack Petchey Foundation with responsibility for leading our operations, partnerships and grant-making. You will ensure that our operations are agile, efficient, effective, forward-looking and robust. In addition, you will have strategic responsibility for ensuring our grants and partnerships teams deploy over £10m pa to benefit young people and strengthen the youth sector across London and Essex.

As a member of the Executive Team, you will play a crucial role in delivering our ambitious strategy, expanding our impact and investing more through JPF’s proven grants and partnerships. You will work to ensure that JPF programmes benefit more young people, particularly in areas and groups with the greatest need.

We are seeking an experienced, forward-thinking leader with a proven track record of building and improving highly effective operations functions within complex organisations. You will bring strategic vision and operational excellence, ensuring that our systems and processes are robust, inclusive and future-focused. With significant experience in digital transformation, financial oversight and people leadership, you will know how to create the infrastructure that enables impact at scale. At the same time, you will be motivated by our mission, committed to youth empowerment, comfortable leading high volume grant programmes, developing programmes to fill identified gaps, and skilled at translating strategy into practical action.

Main Areas of Responsibility:

You will provide strategic leadership to our operations, partnerships and grant-making, ensuring that JPF

achieves maximum positive social impact through our programmes, funding and operational delivery.

Key responsibilities include:

Strategic Operational Leadership

 Lead the strategic development and implementation of operational infrastructure, including HR, IT, digital

systems and facilities.

 Lead and oversee digital transformation and the efficient and effective use of CRM systems to support

effective decision-making and operational delivery.

 Ensure robust, efficient and inclusive systems, policies, and procedures that drive organisational

effectiveness and resilience.

 Ensure systems are user-friendly and future proof.

Financial Leadership

 Provide executive-level oversight of financial planning, budgeting, reporting, analysis and reporting.

 Ensure compliance with statutory, legal, and regulatory requirements.

 Work closely with the Finance Manager to ensure strong financial controls and risk management systems.

Grant Making and Partnerships

 Lead strategic oversight of JPF’s small grants programmes (>£5m pa to over 1500 schools and youth

organisations) as well as our 16 partnership programmes (>£4m pa) and paid youth sector internship

programme.

 Identify and develop innovative partnership models that align with the Foundation’s mission, vision,

values and theory of change.

 Lead the management and implementation of JPF’s c£2m new legacy grants programme.

 Ensure grant-making processes are efficient, from application to evaluation.

 Build and maintain strong relationships with delivery partners, funders and with the sector.

People and Culture

 Lead, manage, and support staff across the Grants, Partnerships and Operations functions, fostering a

high-performing, inclusive and collaborative team culture.

 Foster staff wellbeing and bring excellent judgement and good humour to your work.

 Champion continuous improvement, learning and data-driven decision-making.

 Work to embed youth-centred approaches, safeguarding, equity and inclusion across the organisation.

Organisational Leadership

 Actively contribute to strategic planning and organisational leadership as a member of the Executive

Team.

 Represent the Foundation at events and engagements and act as an ambassador.

 Undertake other duties in line with the role as organisational needs evolve.

Please submit your application with a cover letter by 24th September 2025
About Homewards

Homewards is a five-year, locally led programme, launched by Prince William and The Royal Foundation of the Prince and Princess of Wales in June 2023.The aim of Homewards is to demonstrate that together, it is possible to end homelessness – making it rare, brief, and unrepeated. 

The Royal Foundation has selected six flagship locations across the UK and formed Coalitions of committed organisations and people from their public, private and voluntary sectors: Aberdeen, Bournemouth, Christchurch and Poole, Lambeth, Newport, Northern Ireland, and Sheffield.

About The Royal Foundation

The Royal Foundation mobilises leaders, businesses, and people so that together we can address society’s greatest challenges. Led by our Principals, The Prince and Princess of Wales, our work is built on world-class research, long-term partnerships, and measurable, scalable impact.
 

Role description and core responsibilities

We are seeking an exceptional Project Manager to play a key role in coordinating and delivering projects across our Northern Ireland location. Reporting into the Northern Ireland Lead and working closely with colleagues across the programme, thisis a vital role as we deliver an ambitious Action Plan across the country.

The Project Manager will be based within the core Homewards team but will work closely with other Foundation teams, Kensington Palace, and external delivery partners.

The role will be varied and wide-ranging, working with other internal and external colleagues to determine project needs and key deliverables.
Key responsibilities include (but are not limited to):

· Establishing and executing the project management processes required to ensure effective delivery of projects within Northern Ireland

· Coordinating delivery efforts with the Homewards Northern Ireland Coalition (and other external delivery partners) to ensure strategies and commitments are deployed on the ground

· Taking ownership for the successful delivery of allocated projects

· Monitoring and reporting on delivery of projects against agreed timelines, ensuring risks, assumptions, dependencies, and actions are identified, tracked, and resolved

· Organising programme and stakeholder meetings, preparing agendas/papers, managing logistics and producing minutes as required

· Build and maintain relationships with appropriate internal and external stakeholders, and support the day-to-day management of the stakeholder ecosystem

· Working with senior colleagues on agendas and ensuring actions are captured and carried out

· Promoting a strong partnership/team ethos and collaborative ways of working both within the programme team and wider Homewards partnership

• Playing an active broader role in the programme team, working collaboratively to offer ideas on strategy and operational design.

Relevant knowledge and experience

· Knowledge and experience of project management, being directly responsible for the delivery of substantive projects (essential)

· Previous experience of working in a fast-paced delivery environment and/or on a complex project (essential)

· Experience of budget management (essential)

· Highly competent user of Word, Excel, PowerPoint and Outlook (essential)

· Experience of successfully dealing with stakeholders at different levels (essential)

· Experience with a project management tooling such as Mondaycom, MS Project, Smartsheet, Trello, Salesforce (desirable)

· Previous experience in a sector relevant to the programme (e.g. homelessness sector or charity sector more widely, local government) (desirable)

Personal qualities

· You will be a collaborative and confident relationship builder, with strong stakeholder management skills; a genuine ‘team player’ who is able to influence and bring people with you

· You will be agile, able to respond confidently and positively to changing scenarios

· You will be highly organised and capable of balancing multiple, complex priorities 

· You will have an optimistic and energetic outlook, keen to maximise the positive change you and the team can deliver 

· You will be an excellent communicator, both in writing and orally, able to tailor your deliver based on the audience. 

· You take a creative/innovative approach to problem-solving, as well as being keen to offer ideas/challenge on issues not strictly within your remit.

The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.

FEMALE TRUSTS AND FOUNDATIONS MANAGER
ANAWIM
BIRMINGHAM

• Schedule 9, Paragraph 1 of the Equality Act 2010 applies.
• This post is exempted from the Rehabilitation of Offenders Act 1974
• Fixed term for two years initially

Job Title: Trusts and Foundations Manager

Location: Anawim, Balsall Heath, Birmingham, B12 9RJ (hybrid working available)

Grade: Anawim Scale Point 36-42

Salary: £35,753-42,165 per annum

Hours: 37 hours per week

Responsible to: Head of Development

From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential

Our Vision statement: A world where women are safe, free, valued and equal members of society.

Our Values:

· Anawim believes in the intrinsic value of every person and welcomes each women without judgement

· We are deeply committed to listening to our women and building services around their needs

· We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us

· Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent

· We want the best for our women and to make sure their basic needs are met. We won’t rest until we’ve done all we can to keep them safe.

Key aim of the job role:

The role will drive Anawim’s trusts and foundations fundraising, ensuring vital income to sustain and grow Anawim's services. You will build on relationships with existing funders and identify new funders to raise significant funds from trusts and foundations, including six- and seven-figure funders. You will have a proven track-record of making successful high-quality, creative funding applications. You will work collaboratively across teams to ensure funding is aligned with operational needs and identify any funding gaps.

Alongside income generation, you will provide leadership, coaching, and strategic guidance to colleagues. This role is crucial in securing long-term, flexible income that enables Anawim to continue to deliver its essential work.

For more information, please visit our website to download the Job Description & Person Specification and an External Application Form.

Deadline: We reserve the right to close this vacancy when the position is filled so we highly recommend you get your application in as early as possible.

Interview: We will be interviewing as applications come in.

Job Type: Full-time

Pay: £35,753.00-£42,165.00 per year

Make a real difference with Stonewater

At Stonewater, we're on a mission to be the go-to provider for young people - and that means putting them at the heart of everything we do. We’re looking for a passionate, driven, and visionary leader to help us deliver life-changing services that support young people and individuals with mental health needs.

As our Supported Housing Operations Manager, you’ll take the lead across a group of our supported living services. Your role will be pivotal in shaping vibrant, inclusive services that champion co-production, unlock sustainable futures, and give young people the best possible start in life.

What you’ll be doing:

• Leading and inspiring Service Managers to deliver outstanding services
• Driving operational excellence across supported living schemes within your portfolio
• Building strong, strategic partnerships with local stakeholders to create real impact
• Championing high standards of customer satisfaction and achieving key performance targets
• Bringing fresh ideas and energy to our work with young people and our wider supported living offer

Your portfolio may include schemes across Dorset, Devon, Oxfordshire, Wiltshire, and Gloucestershire. This is a home-based role with regular travel to sites, so flexibility is essential as our services continue to grow. The successful applicant will be required to register as our Ofsted Nominated Individual and take part in an on-call rota.

Here is a short video from a former customer of one of our Supported Housing services -

https://youtu.be/FBkEEaTzRsI?si=rl4EF6MCCn8AgWS0

What we’re looking for:

• Proven experience in managing Supported Living services
• A confident leader with a clear vision for innovative, sustainable service delivery
• Strong budgeting, performance management, and stakeholder engagement skills
• A natural collaborator who thrives on partnership working
• Someone who’s self-motivated, organised, and able to juggle multiple priorities
• Knowledge of Health & Safety, safeguarding, and best practice in supported housing
• A track record of securing service growth and delivering successful contracts

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

ID: 1557

Job Title:  Deputy Director of Services & Innovation, Central Region of England

Service: Services & Innovation

Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum

Location: Homebased with regular travel across the central region of England and occasional London Head Office.

Hours: full-time 37 hours per week.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

About the role:

The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.

The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.

The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.

Main Responsibilities:

· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.

· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.

· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.

· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support

· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.

· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership. 

Main Requirements (for details check the job description and person specification):

· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.

· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.

· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.

· Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59

Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing  13th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London.

At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London.

Sounds great, what will I be doing?

This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support.

Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.