Operational manager jobs

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity’s strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn’s and Colitis. In doing so, they will work closely with not only the  Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities.  The post-holder will also be actively involved in leading, supporting and developing the Health Services team.

About You

Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn’s and Colitis.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

 We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Department: Mass Participation
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £48,000 – £53,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)

Benefits

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join Dementia UK as Senior Mass Participation Manager. Leading a team of nine, you’ll be responsible for delivering a successful strategy and operational plan for virtual events and mass participation products, ensuring sustainable growth and impact.

Working within the Fundraising team, this role involves driving the development of engaging campaigns that increase supporter numbers and income, all while providing an excellent supporter experience. Collaboration across the charity is key to ensuring the programme runs efficiently, with decisions informed by data, supporter insights and market trends to help identify opportunities.

In partnership with the Head of Mass Participation, you will help shape and deliver the programme’s strategy, develop and monitor the annual budget and report on performance with clear analysis of any variances. The role also includes leading the creation and delivery of an insight-led marketing strategy.

To be successful in this role, you will have significant experience in mass participation fundraising and virtual events, with a strong track record of growing income. Confidence in setting and managing large budgets, reporting on KPIs and adjusting plans as necessary is essential. An understanding of supporter and stakeholder needs is vital, with the ability to use insight to shape effective communications and stewardship. You’ll also be an experienced team leader who can motivate and guide others to deliver results.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.

Key Responsibilities:

• Creating and implementing strategies to increase legacy giving and gifts in wills
• Engaging with potential donors and developing strong relationships with individual supporters
• Embedding a clear understanding of legacy fundraising through collaborative working
• Leading multiple projects ensuring timely delivery and alignment with strategy
• Analyse fundraising data to inform decision-making

What We're Looking For:

• Excellent communication skills to engage and inspire
• Project management skills
• Previous experience in charity sector with focus on gifts in wills and fundraising in memory
• High level proficiency in CRM
• Strong understanding of charity sector and fundraising regulations

What we offer:

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring, supportive and inclusive environment

A fantastic opportunity has arisen for a Finance and Office Manager with a charity who inspires people living with HIV to live healthy and confident lives, on a permanent, full-time basis. As Finance and Office Manager you will manage all aspects of operational finances and budget controls, together with maintaining office processes.

Please note, there is hybrid working in place with this organisation and you will be required to be in the office 3 days per week.

As Finance and Office Manager, you will:

- Ensure the effective controls of all operational financial activities, including the adequate reporting and recording of all transactions

- Complete all payroll and pension administration

- Lead on all aspects of team budget management and reporting, producing quarterly Management Accounts

- Work with the Senior Leadership Team and Board on financial planning and forecasting

- Manage and control key systems and processes linked to finance and facilities

The successful applicant will:

- Have significant demonstrable experience in finance within the charity sector, in a similar role

- Be part or fully qualified (ACA, ACCA, CIMA etc) or qualified by experience

- Have demonstrable financial management experience

- Have extensive experience in preparation of financial records and information for audit

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you ready to Lead, Inspire, and Transform Clinical Excellence? As our Clinical Services Matron, you’ll launch and lead a brand-new team, setting the gold standard for care. Reporting to the Regional General Manager, you’ll champion clinical excellence, safety, and exceptional client experiences.

 �� Location: Marston Green 

�� Contract Type: Permanent

⌚ Hours: Full time, 37.5 hours core hours 8am-4pm, Monday to Friday with the occasional Saturday shift

�� Salary: £46,434.55 - £56,185.81(depending on experience and skills)

 Your Impact Starts Here ��

Be at the forefront of our regional expansion — Build Something Extraordinary. You’ll help set up new sites and cultivate a skilled, passionate team. If you’re a dynamic leader with a valid Nursing and Midwifery PIN, we want to hear from you! With hands-on training and travel opportunities, you’ll seamlessly integrate and elevate our services and empower teams to inspire them to provide enhanced care, and exceed expectations.

This is your opportunity to Be the Difference, Drive Change, and Deliver Excellence whilst collaborating with Operational and Clinical teams to achieve outstanding results. In return you will have a work-life balance like no other. 

What’s in it for you? 

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

✨ Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

�� Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

��️ Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts! 

�� Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

 ��️ What You’ll Be Doing (First 6–12 Months)

�� Strategic Planning & Site Launches – Partner with the RGM to bring ambitious growth plans to life.
�� Seamless Integration – Ensure smooth operations, technology adoption, and team coordination.
�� Team Building – Lead recruitment, onboarding, and training to build a high-performing service delivery team.

This is your chance to make a lasting impact in clinical leadership. Ready to lead the way? Apply now and shape the future of healthcare!

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

Title of Role: Retail Operations Manager

Hours: 29 hours per week worked over 4 days

Contract: Permanent

Salary: £30,000 per annum FTE

Location: Cardiff & Vale

Line Manager: Head of Retail

Job Outline:

At Cerebral Palsy Cymru, we believe in the power of retail to change lives. We’re on the lookout for a Retail Operations Manager to drive success across our vibrant charity shops in Cardiff and Barry. This is your chance to be at the heart of a purpose-driven retail team, supporting our mission to help children and families living with cerebral palsy across Wales.

Duties and responsibilities:

• Lead and Develop Shop Teams: You’ll provide inspirational leadership to a team of Shop Managers and volunteers, supporting them to reach their full potential. This includes overseeing recruitment, training, regular one-to-one meetings, and performance management to ensure each shop team is motivated and high-performing.
• Drive Sales and Maximise Profit: You will be responsible for achieving and exceeding income targets across multiple retail sites. By analysing performance data, reviewing pricing strategies, and identifying local opportunities, you’ll help each shop reach its full potential, delivering vital funds for Cerebral Palsy Cymru.
• Support and Deliver the Retail Strategy: Working closely with the Head of Retail, you’ll play a key role in implementing our Retail Strategy and Business Plan. You’ll help shape the operational direction of our charity shops, ensuring consistency, innovation, and alignment with organisational goals.
• Ensure Operational Excellence and Compliance: From shop floor standards to back-office processes, you’ll ensure that all shops adhere to charity policies, health and safety regulations, and industry best practices. You’ll also support Gift Aid performance, stock management, merchandising and customer service.
• Build Relationships and Promote the Brand: You’ll act as an ambassador for Cerebral Palsy Cymru in the community, building positive relationships with local stakeholders and supporters. You’ll work to increase engagement, generate quality stock donations, and ensure our shops are seen as welcoming, professional and community-focused.
• Provide Flexible Shop Cover and Support Growth: This field-based role requires flexibility across seven days. You’ll provide cover during staff absences and be involved in launching and supporting new shops as we expand across South Wales.

Person Specification:

We’re looking for someone who:

• Brings proven experience in retail management (charity retail a bonus!)
• Is a confident people manager with a passion for coaching and motivating teams
• Thrives in a dynamic, field-based role
• Understands the power of community engagement and high-impact visual merchandising
• Is hands-on, proactive, and solution-focused
• A full clean driving licence and access to your own vehicle

Benefits:

• Flexible part-time working over 4 days
• A collaborative, supportive work culture
• Pension
• Company sick pay
• The satisfaction of knowing your work supports children and families across Wales

Location: Field-based across our shops in Cardiff & Barry (with potential travel across South Wales).

Closing Date for applications: Midnight on Sunday, 8th June.

How to Apply:

Complete an application form

Decent, secure, and affordable homes are getting harder to come by, and there is widespread recognition and acceptance now that London needs more affordable homes, with The Government, The Mayor of London and the London boroughs rightly prioritising affordable housing.

What remains is a gulf between those who are attempting to deliver affordable housing and the communities that need these homes. This is the gap that London CLT successfully bridges, working with local people to create genuinely and permanently affordable homes and community spaces, putting Londoners back in charge of how their neighbourhoods positively develop.

Proud to be at the forefront of the Community Land Trust (CLT) movement, we were the first CLT in the capital to sell homes, starting with our flagship project at St Clements in Tower Hamlets with 23 homes, and then continuing with our first direct development at Citizens House in Lewisham with 11 homes. We also currently have projects across 6 London boroughs, with 34 homes built to date and a pipeline of 100+ new homes in development.

London (hybrid working – minimum 2 days in office per week)
£36,000 – £41,000 per annum (part-time, 2.5 to 3 days per week)

Our expectations for this new role are high.

We are looking for an individual who will ensure that the effective day-to-day operations and communications of London CLT run smoothly. Providing vital support across administration, governance, HR and project delivery, acting as a central point of contact for London CLT and taking ownership of our communications strategy, developing an annual communications plan and producing well-targeted, engaging content and communications for members and other priority audiences.

You will bring strong experience in operations, office management, administration and communications, ideally in the non-profit or social enterprise sector, with the ability to manage multiple tasks and priorities, and feel confident with IT and Office systems.

It would also be helpful and advantageous if you have experience working with community-led organisations, an understanding of social justice and community development principles or bring lived experience of housing challenges or connection to communities affected by the housing crisis.

If this appeals to you and you would welcome the opportunity to play your part in addressing what is arguably the biggest social issue impacting London, please do consider applying.

London CLT actively embraces diversity, promotes equality of opportunity and is determined to reflect the rich and diverse city that we represent, encouraging applications from all sections of society and communities.

Call for expression of interest 

Title: Senior Finance Consultant 

Location: Nampula, Mozambique 

Length of contract: 12 months, with a possible extension to 18 months 

About the role 

Sightsavers’ Mozambique country office (MCO) oversees the implementation of Sightsavers’ programmes in Mozambique that focus on eye health (cataracts and refractive error), Neglected Tropical Diseases (trachoma and onchocerciasis) and social inclusion (economic empowerment), with the finance function overseeing a vast portfolio of activities covering the various aspects of finance and administration. At this moment, the role of Finance & Support Services Manager (FSSM) is currently vacant in Mozambique at a time where the total programme portfolio is at a significant level. 

Given this vacancy at management level, combined with significant levels of programme funding planned in Mozambique for the foreseeable future, this is a great opportunity for the organisation to understand the current gaps and needs for the country office finance and support services (FSS) function going forward. 

As the Senior Finance Consultant, you will provide expert advice on the steps and resources required to transform the FSS function, within the next 12 to 18 months and lead on the implementation the agreed transformation roadmap. 

Further responsibilities include: 

Finance & Support Services transformation 

• Working with a steering group of global and regional senior finance and operations staff to define clear objectives for the transformation of the FSS function in Mozambique. 

• Review all relevant reports and documents and consult with key stakeholders to complete a situation analysis for the MCO FSS function (current strengths, weaknesses, gaps, requirements over the next 3 years, etc.). 

• Work with the MCO management team to develop a 12-month transformation roadmap for approval by the steering group. 

• Lead the implementation of the roadmap and be accountable for completion of agreed milestones. 

• Provide regular reports on progress with implementation of the roadmap to the steering group. 

Interim Finance & Support Services Manager (FSSM) for the country office 

The Senior Finance Consultant will act as an interim FSSM for the country office, and these duties involve: 

Financial Management 

• Ensure financial control and managing risk. 

• Ensure the conformity to the Sightsavers Global Financial Framework. 

• Ensure compliance to all applicable global and local regulations, as well as governance requirements. 

Administration and Support Services 

• Lead in facilitating the implementation of administrative organisational policies and procedures. 

• Manage logistics, supplies, and purchases as per Sightsavers’ procurement policy. 

• Ensure IT Equipment and connectivity for MCO runs in line with IT policies. 

• Support and line manage administrative staff. 

Project and Programme Management 

• Provide effective support to MCO programme teams 

• Support, administer and strengthen financial management, accountability, and capacities of partners. 

• Ensure proper financial monitoring of projects including audit of funds provided. 

• Oversee financial monitoring of partners at all levels. 

Human Resource Management 

• Support the OP&F Senior Human Resources Business Partner in implementing relevant HR policies and procedures at MCO level. 

• Manage and facilitate staff development plans for MCO. 

Skills and Experience 

As the ideal candidate you will hold a degree in finance, accounting, or a related field. You will also possess a professional accounting qualification (e.g., CPA, CFA), have extensive experience in financial and operational management, and have experience working for an INGO/NGO in a Finance role. 

Further requirements include: 

• Experience in a management/senior management role. 

• Proven experience in managing staff in a Finance environment. 

• Experience in financial, fund management and donor compliance aspects of programme implementation. 

• Demonstrated stakeholder and change management abilities. 

• Bilingual (lusophone/English). 

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Terms of Reference (ToR) for full details.    

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Next Steps 

To apply for this exciting new opportunity, please complete our online Expression of Interest form (EOI), upload your CV, and answer the application questions all via our recruitment portal. Please feel free to upload any examples of previous work that may help with your application. 

We anticipate that the selection process will begin during the week commencing 9 June with a written task, and then a first stage oral interview during the week of 16 June, with a final second stage interview during the week of 23 June, to be completed by successful candidates. 

Closing date: 1 June 2025 

As a global equal opportunities’ employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society, and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply. 

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

An exciting opportunity has arisen to join Westway Trust as our Adult & Community Learning Manager, responsible for leading the Adult learning provision within a community setting. 

You will work closely with the Senior Manager: Learning to ensure that the design and delivery of the Trust's Learning Programme is innovative, creative and responsive to the creative, cultural, practical and wellbeing needs of community interest.

You will be an ambitious individual who will demonstrate an entrepreneurial flair in identifying and implementing opportunities to develop unique and distinctive learning opportunities specifically oriented to the communities of North Kensington.

You will also provide strategic and operational leadership to the programme team in the delivery of these objectives, and will lead and motivate a team of tutors to drive the programme’s success and meet our strategic goal of putting the community at the heart of what we do.

Key responsibilities of the role include but are not limited to:

Strategic Leadership and Curriculum Development

• Clear understanding of the national and local policy context of the Adult Education Sector with a focus on: impact on funding or impact on the future curriculum.
• Ensuring the curriculum aligns with educational standards, accreditation requirements, and community demands.
• Leading on the servicing and management of specific regulatory and statutory inspections.
• Develop and articulate a compelling purpose and identity for the Learning Programme to reflect the Trust’s strategic objectives, ensuring that all activities are aligned to this purpose and driving performance.

Programme Management

• Contribute to RBKC self-assessment process, including supporting the Senior Manager: Learning in analysing data and drafting appropriate sections of the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP).
• Offer clear academic and managerial leadership to all teaching staff involved with the programme and to deploy and organise the team in a way that makes the most effective and efficient use of all team members.
• Working with the team to foster a culture of pride and ownership, setting high expectations and supporting operational discipline and best practice.
• Ensure the effective management of the Adult Learning budget.
• Provide timely and impactful information to the Board of Trustees committees and in support of funding bids as required.
• Co-ordinate the assessment and internal verification process where appropriate, including liaison with the external verifier and preparing for the External Verifier visit.
• To carry out internal verification as required and adhere to quality frameworks, such as the Education Inspection Framework, Internal Quality Assurance and External Quality Assurance requirements.

Quality Improvement

• Working to ensure the highest quality of experience is at the heart of what we do and ensure compliance as required for external regulators.

Talent management and team development

• Working to foster a culture of engagement, ownership and co-creation in the team, cultivating high expectations of themselves and others within a peer support environment.
• Identify and develop the skills and capabilities within the team to deliver its objectives.

External Advocacy

• Represent and advocate for the Trust externally to cement and raise profile and internally when collaborating to meet organisational objectives.
• Help raise the profile of the Westway Learning programme with the wider community.

Essential Experience, Skills and Attributes

• A minimum of 2 years’ experience and up-to-date knowledge of policies, initiatives and developments of Adult Education.
• Designing and delivering an innovative and distinctive creative/cultural practice curriculum programme in response to identified market needs and to successfully attract new students.
• Managing a diverse team in an educational setting or learning environment, proactively creating a positive working environment and effectively leading a high performing team that contributes to organisational success.
• Working with awarding and Quality Assurance bodies to ensure compliance with identified standards.
• A track record of working with external audit organisations e.g. Awarding Bodies and Ofsted
• Knowledge of the Education Inspection Framework and funding methodologies and their impact on courses and programmes of learning.
• Knowledge of national, regional and local priorities for adult and community learning services. 
• Excellent communication skills and an ability to adapt approach to engage with a variety of internal and external stakeholders.
• Resilience and able to work under pressure.

Desirable:

• Ideally the post holder will also have a background in ESOL and be responsible for all Adult (19+) learning programmes and activities.
• A good understanding of the local area (North Kensington).

Qualifications:

• Teaching qualification or relevant equivalent qualification/experience.
• Educated to degree level or can demonstrate relevant equivalent experience.
• Level 4 TAQA qualification in the Internal Quality Assurance of Assessment Processes or equivalent qualification.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 1 June 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

We are excited to be recruiting for the new full-time position of Alumni Relations and Development Manager at Linacre College.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• Competitive Salary
• 38 days of annual leave, which includes the 8 statutory public holidays, a day off to support your wellbeing and the option to purchase up to 10 extra days and additional leave after long service.
• An excellent contributory pension scheme.
• A meal (usually lunch) is provided free of charge when you are on duty and when the College kitchen is operational.
• All staff are members of the Common Room and have access to a vibrant college community with clubs, sport and recreation facilities.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• A commitment to hybrid and flexible working to suit your lifestyle and the requirements of the role.
• Enhanced family leave.
• Access to an Employee Assistance Program (EAP) through Health Assured.

About the Role

The successful candidate will form a key part of the College’s development team and will take a leadership role in fundraising and alumni relations at Linacre College. The full Job pack and person specification can be found on our website

How to Apply

Applications are made via the Competency Application Form on the College Vacancies Page of our website. if you need an alternative format for accessibility reasons, please contact our HR Officer

The closing date for applications is midday (noon) Monday 23 June 2025. Interviews are expected to be held the week commencing 14th July 2025.

Job Description

The ideal person for this role will be a proactive and engaging comms professional with at least 5 years of experience in a communications environment. You will thrive in a small team and are comfortable supporting a range of comms requirements within the organisation. My Name’5 Doddie Foundation is proud to have committed over £19.5M to MND research and a further £2M to supporting people living with the disease – all in the space of just 7 years. By leading on our message in all written and visual comms, this role is crucial in helping us continue to deliver Doddie’s legacy. 

Key Responsibilities

1.Brand Guardian

2.Storytelling

3.Marketing Creativity

• Guardianship of the visual brand, in all internal and external activity
• Guardianship of our brand voice to ensure our tone is authoritative and urgent or fun and irreverent asappropriate
• Oversee a clear social media plan and day to day management of social media platforms, supported by digital executive
• Ensure we tell our story by maintaining a group of people who are willing and able to share theirs (fundraisers, family members, scientists and people living with MND)
• Lead on major written publications (e.g. annual report)
• Work creatively with commercial agency to lead from Foundation side on partnerships with licensees on merchandise lines
• Play a key role in identifying and delivering on opportunities with sporting partners
• Manage relationships with supporting agencies (Commercial, PR and design)
• Work with Digital and Campaigns manager to develop and implement comms strategy
• Help us to deliver the Foundation strategy with Love, Fun and Hope!

Strategic Growth and Planning 

• Contribute to strategic planning by providing insight from across the sector
• Gather and use supporter insight to spot opportunities for brand growth.
• Produce regular reports and make recommendations for strategic planning.

Key Relationships 

• Director of Fundraising and Comms; Digital and Campaigns Manager; Senior Community, Eventsand Volunteering Manager; Fundraising team
• Research team
• Key agencies

Closing Date: Friday 30th May

Interview Date: Wednesday 11th June 2025

#Communication #Brand #Marketing

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.                                                                           

As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.

You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.

This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.

You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.

Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.

This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.

Responsible to

Operations Manager

Direct reports

None

Working hours and contract

35 hours per week, working across a flexible seven-day rota

Salary

£25,207 per annum (London Living Wage)

Location

Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.

How to Apply 

Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage

Role Responsibilities

· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub

· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities

· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch

· Maintain clear, efficient systems for inventory tracking and stock distribution

· Deputise for the Operations Manager as required, supporting wider operational priorities

· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards

· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations

· Step in to cover driving duties as required (subject to driving licence)

· Load vans safely and efficiently, ensuring optimal routing for stock movement

· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing

· Support waste management processes to reduce landfill and maximise recycling or resale potential

· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics

· Create a positive, inclusive environment where volunteers are valued, recognised, and supported

· Define clear volunteer tasks and responsibilities in line with operational needs

· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager

· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility

· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances

· Support and represent Fight for Sight during home collections and local engagement initiatives

· Promote and encourage donations through strong community-facing presence and service

· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety

· Carry out regular H&S checks, reporting hazards and ensuring safe working practices

· Adhere to data protection, safeguarding, and secure stock handling procedures

· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements

· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement

· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours

· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement

· Provide feedback and insights to the Operations Manager to support continuous improvement

Other

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience

· Previous experience in a warehouse, stockroom, logistics or charity retail environment

· Demonstrated experience in leading or supervising volunteers or small teams

· Excellent organisational and time management skills

· Ability to prioritise workload in a busy environment with changing demands

· Comfortable with physical work including lifting, sorting and operating equipment

· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)

· Managing multiple workstreams and deadlines.

Qualifications

· Full UK manual driving licence

· GCSE C or equivalent in Mathematics and English

Personal qualities  

· An understanding of and commitment to the sight loss community

· Strong verbal and written communication skills

· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude

· Personable, with excellent listening skills

· Calm under pressure and solution-oriented

· Commitment to excellent customer service and volunteer experience

· Excellent accuracy and attention to detail

· Highly organised with ability to plan effectively and allocate resources appropriately. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview TBC

The interview process is planned as follows: TBC

· 1st Interview: TBC

· 2nd Interview and an informal meeting with trustees and colleagues: TBC

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Our client is a multi-dimensional institution: academic excellent, intellectual development and strong pastoral care lie at the core of an exceptional education, identifying and nurturing each pupil’s potential. They will recruit a new Development and Engagement Manager and Prospectus are pleased to lead the search.

The Development and Engagement Manager will contribute to and implement a comprehensive fundraising and engagement strategy with a variety of supporters. Reporting to the Director of Development, the Manager will foster strong working relationships across the School community to deliver an innovation operational plan focused on alumni and supporter engagement. This will include identifying potential major gift donors and long-term alumni relationship development.

The selected candidate will have demonstrable fundraising experience in education or a charity setting and will have proven experience with donor engagement and managing a diverse portfolio of donors. You will have experience of communication key messages verbally and in writing through a mixture of conversation, presentations and reports and will ideally have experience of planning and executing events.

If you have any disability and would like assistance with completing an application then please contact Femke Vorstman at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.          

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.    

Who we are

There are nearly a million people in the UK who live with a form of dementia, and despite the progress being made in the search for a cure, it is unlikely to come quick enough to help them. For these people, what’s essential is to find the best way of living with their dementia.

‘Our Dementia Choir’ began as part of a documentary created for BBC1 in 2018. The two-part series saw acclaimed actress Vicky McClure take us on a deeply personal journey where she sets out to discover the true extent of music’s power in combatting dementia.  Vicky knows only too well the cruelness of dementia having helped care for her grandma who died in 2015.  Vicky also saw the amazing effect the music had in calming her down as well as giving glimpses of the old “Nana”. 

Today, we work with carers and volunteers to hold regular rehearsals for choir members, each living with dementia.  The Choir gives regular performances, and is involved in a range of community projects. As a leading voice on the power of music for people living with dementia in Nottingham, the Charity’s aim is to bring the power of music to other communities and organisations within the UK.

About the role

Our Dementia Choir is seeking a dynamic, compassionate, experienced CEO to lead the team supporting the choir and the charity as it moves into a new stage of development.

As an experienced CEO, you will be responsible for the day to day running of the charity, adherence to the requirements of the charity commission as well as ensuring the charity delivers on its mission and vision – ensuring operational excellence to support all choir members and their carers.

This role requires a leader with a proven track record of excellent people skills, organisational management, clear understanding of charity governance and correct procedures, creative thinking and highly effective collaboration and organisation. You will be a team player and have the ability to foster a positive, inclusive and productive organisational culture within the team as well as across the organisation as a whole.

Key Responsibilities

Strategic Leadership

Lead the development and execution of the strategic plan; ensuring the Charity's vision and objectives are implemented, clearly documented and effectively communicated to all relevant stakeholders.

Identify, build and maintain relevant opportunities for partnerships and collaborations that enhance the Charity's impact and reach.

Operational Management

Maintain a detailed understanding and responsibility of all key workstreams, activities and related processes across the Charity. 

Ensure compliance with current policies, regulatory standards and procedures, particularly the Charity Commission and ICO.

Team Leadership and Development

Inspire, motivate, and mentor team members and volunteers, encouraging them to foster the same in their practices. 

Create a collaborative work environment where all employees can flourish, are motivated and feel a sense of purpose.

Programme and Project Management

Lead the effective delivery of the Charity’s current programmes and partnerships, whilst working with the Engagement Manager to identify new partnerships and development opportunities.

Stakeholder Engagement

Represent the Charity externally where relevant and appropriate, shaping its image and reputation through engagement with partners in the statutory, private, and voluntary sectors. 

Develop and embed a stakeholder engagement strategy to strengthen relationships.

Financial Management

Ensure the financial health and sustainability of the Charity and manage the day-to-day finances of the Charity.

Create and implement a fundraising plan that will consider identification of diversifying income streams, have documented plans and related timelines, to secure financial support for the Charity and  future initiatives.

Policy and Advocacy

Advocate for policies that support the charity’s mission and goals. 

Engage with local policymakers to promote the Charity's strategic vision.

Communication

Manage the Charity’s brand and ensure regular communication about the delivery of services and client feedback.

Equality, Diversity, and Inclusion

Our Dementia Choir strives to be a diverse and inclusive place where everyone can be themselves. We are committed to equality of opportunity for all staff, encouraging applications from individuals regardless of age, disability, gender, sexual orientation, race, ethnicity, religion, or belief.

We are looking for someone who can;

• Champion the charity’s mission.
• Champion supporting those affected by dementia through the power of music.
• Adhere to and lead on the implementation of the charity’s policies and procedures.
• Work with the Board to develop the Charity in its next phase of development.
• Take responsibility for their learning and development for those in the team and the whole organisation.
• Deliver their work professionally to deadlines and at a high level.
• Lead on furthering a culture of inclusion and collaboration,

Person Specification and Selection Criteria

Essential:

• Minimum of 2 years experience in a senior leadership role within the charity sector.
• High level of understanding of charity compliance and governance.
• Have a good understanding of dementia, its impact on people living with the condition and those who care for them.
• Previous experience in financial planning, bidding and budgeting.
• Experience of developing and implementing organisational strategies and adapting action plans.
• Significant experience in fostering and promoting team and partnership working, and the ability to work with diverse stakeholders.
• A strategic thinker with strong business acumen, a vision to driver the charity forward, but most importantly a people first leader.
• An adaptive leadership style with the ability to influence others and balance complex workloads.
• A clear and concise communicator who engages and supports a positive organisational culture.

Desirable: 

• Degree level or further training in relevant areas such as management, leadership, finance, governance.
• Ability to create an inclusive culture, building diverse teams and ensuring EDI strategy is embedded.

The post will be subject to a satisfactory Criminal Records Check, from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or AccessNI (Northern Ireland).

Further Information

Hours: 35hrs (to be worked flexibly – to be agreed depending on schedule of the Charity)

Location: Hybrid