Operational Support Manager Jobs
Micro Rainbow is a leading UK organisation working with LGBTQI people seeking asylum and LGBTQI refugees to enable them to live in safety, with dignity and to rebuild their lives. Our operational teams are based across the UK providing specialist support to LGBTQI people on: safe housing; navigating the complex asylum system; addressing homelessness and poverty; tackling social isolation and accessing health care, education, and employment.
Micro Rainbow has ambitions not only to meet fully the demand for safe housing of LGBTQI asylum seekers by increasing the number of its safe houses but also to improve the experience of LGBTQI people seeking asylum and LGBTQI refugees across the UK by providing specialist LGBTQI services.
Micro Rainbow is looking for an Individual Giving Manager to create an individual giving and fundraising strategy for the organisation. In this newly created position, you will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of LGBTQI refugees and asylum seekers in the UK. As Individual Giving Manager you will be responsible for creating and implementing strategies to attract, retain, and upgrade Micro Rainbow’s allies (individual donors), ensuring a steady and growing stream of funding and contributing to the sustainability of Micro Rainbow.
This role requires a candidate with a strong background in building relationships and identifying and developing new prospects. They will need experience in the development of strategic and creative giving programmes and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with individual and major donors, and high net worth individuals.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes based services in Kingston and Richmond.
Who you are
You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
- To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accomodation.
- To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
- To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
- To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
- Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to at least Care Certificate NVQ level 3
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Job title: Informatics project manager
Term: Full time, two-year fixed term contract
Salary: £45,000 + generous benefits
Location: Victoria, London – hybrid (minimum of one day in office per week)
Closing date: 12 noon, Thursday 23 May 2024
Interviews: From the week commencing 3 June 2024
We are investing in Informatics (Information Technology and Information Governance) to ensure our organisation safely embraces digital opportunities to enhance our services to our members. We are recruiting for an Informatics Project Manager to join our busy, supportive and high performing Informatics team. The current focus of this role is to manage the Customer Relationship Management project which is in flight. The post holder will be expected to manage other projects as they emerge and support the organisation to implement standardised project management methods in line with best practice.
The NHS is in a significant period of reform, due to the legislative change establishing integrated care systems (ICSs) as statutory organisations in 2022. It is also in a uniquely challenging period due to ongoing operational and financial pressures, rising demand, workforce challenges, and the need to recover care backlogs. The reform agenda and operational context both mean trusts need to find new ways to work in their local systems and deliver for patients.
This role is an exciting opportunity for the right person to gain excellent experience of supporting and influencing staff throughout a membership organisation, provide assurance to an Executive Management Team and Board of Directors and achieve a practical impact on the success of our organisation.
The focus of the role may change over time, dependent on the needs of our members.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification via our website.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a Service Development Manager to lead the sustainable development and impact of our community based services, broadening participation from users and vounteers in shaping what we do and how we do it.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Service Development Manager. You will be creative and independent thinker who can work across a range of disciplines to increase our community presence, drive improvement in areas of our business performance, and build participation from volunteers, clients and their families in shaping the charity's sustainability.
You will be a key player in shaping the charity's future. Building on the continued delivery of our growth targets over the next two years, you will help shape the analysis of what our future development looks like and bring values and ideas that align with that already in place across the organisation.
You are someone
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Will work hard to drive performance and financial resilience in their service portfolio
- Actively support and promote the charitys objectives across its core boroughs and contractual partnerships.
Key Responsibilities for this role
-
To lead the development and delivery of operations, new initiatives, partnerships in our community and volunteer services.
-
To lead the development of volunteer capacity across the charity, particularly our horticulture and day opportunities services.
-
To manage staff at our horticultural service and promote our nursey and community garden to drive its development and sustainability.
-
To work with the leadership team to identify and apply for grants, partnerships and other financial support options to drive service development and income growth.
-
To support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services.
-
Work to ensure that the business priorities and targets associated with the corporate strategy are being met for their service portfolio and the staff working with.
-
To draft bids and grant applications (or to support others in doing so) that underpin new areas of work or investment to support existing service provision.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst the teams you lead and the colleagues you support.
- Recognition of the skills, knowledge and commitment of those working for the organisation or supporting its aims
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Job title: Information governance manager
Term: Three days per week, permanent
Salary: £48,000 + generous benefits
Location: Victoria, London – hybrid (minimum of one day in office per week)
Closing date: 12 noon, Thursday 23 May 2024
Interviews: From the week commencing 3 June 2024
We are investing in Informatics (Information Technology and Information Governance) to ensure our organisation safely embraces the digital opportunities ahead. We are recruiting for an Information Governance Manager to join our busy, supportive and high performing Informatics team. The current focus of this role is to set up and maintain the appropriate legal controls to ensure that our organisation is compliant with all Data Protection law and regulations and to ensure that we continue to meet the recognised best practice accreditations. The role will be working with our Information Asset Owners and senior managers to assess information risks and implement a framework of policies, guidelines and training.
The NHS is in a significant period of reform, due to the legislative change establishing integrated care systems (ICSs) as statutory organisations in 2022. It is also in a uniquely challenging period due to ongoing operational and financial pressures, rising demand, workforce challenges, and the need to recover care backlogs. The reform agenda and operational context both mean trusts need to find new ways to work in their local systems and deliver for patients.
This role is an exciting opportunity for the right person to gain excellent experience of supporting and influencing staff throughout a membership organisation, provide assurance to an Executive Management Team and Board of Directors and develop and run training courses to keep all staff current with regulation and best practice.
The focus of the role may change over time, dependent on the needs of our members.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification via our website.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with a range of complex needs using our Wandsworth Day Opportunities Services.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including two day centres in Wandsworth offering a range of support, activities and theraputic interventions for people with complex physical and learing disability needs.
Who you are
You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
- To work as part of a multi-disciplinary team providing personalised support and group based activities to people accessing our Day Opportunities service in Wandsworth.
- To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
- To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
- To work from one of our day centres based in Tooting or Southfields and to key work specified individuals and act as a primary contact for the families, carers and other key professionals
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
- Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to at least Care Certificate NVQ level 3
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £42,000 - £44,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Hybrid, with a requirement to attend our offices in Hatfield, Herts, at least 1 day per month.
Join Our Team!
We are looking for an experienced Business Intelligence Manager to lead and develop a function that supports our charity in making decisions based on data and insight. To establish a business intelligence centre of excellence, championing best practices, standardisation and data governance.
You will be leading and managing our Business Intelligence Team, including operational planning and budgeting. Helping to develop and deliver an annual operating plan that aligns with, and supports our strategic objectives. Working with our Senior Executive Team to ensure that our internal stakeholders are informed of the reach and impact of our work, and methods of improvement. You will be building excellent working relationships with all our stakeholders both internal and external.
As a member of the Management Development Forum, you will be expected to provide leadership across the organisation, including liaising with the Senior Leadership Team and deputising for the Head of Operations as required.
Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About you
- You will have strong reporting and analytical skills
- Experience using a CRM database and business intelligence tools/software
- Experienced in managing and developing a team
- A technical aptitude, with an ability to quickly learn new software.
- You will be comfortable presenting and explaining complex data and intelligence in a way that’s accessible to all stakeholders. Writing reports and procedures, liaising with internal and external stakeholders and managers at all levels to influence others’ thinking and to negotiate with them, to achieve the required outcome.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email address stated within our recruitment pack
Closing Date: Monday 17th June 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure that you supply your supporting statement with your cv
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Manager.
The Advice Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that projects are delivered on time.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support and supervision to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff, volunteers and partner agencies.
- Creating a positive working environment in which equality and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services, including contributing to possible future expansion.
- Maintaining a small personal caseload (approximately one day’s work per week).
- Working with the Operations Manager to ensure that BIAS maintains the Advice Quality Standard (AQS) and is successful in AQS renewal.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
For more information about the role and who we are looking for, please see the attached job pack.
Candidates must be eligible to work in the UK. This role will be based in our advice offices but there may be some options for flexible working (i.e. one or two days per week).
WHAT DOES BIAS DO?
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £1 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for possible further expansion in 2024 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
To apply, please submit a CV and cover letter (max. 1500 words). Your cover letter should demonstrate how you meet the essential and desirable criteria for this role, with supporting examples.
We encourage candidates to apply as soon as possible as interviews will be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
Waterloo Community Counselling (WCC) offers life-changing accessible and affordable counselling in the heart of London and is a small charity that has a big impact! We are one of only a handful of Low-Cost Counselling services offering weekly therapy at reduced fees, or for free. We reach adults from diverse backgrounds and our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile, torture, human trafficking and modern slavery in 30 languages.
WCC has gone through a period of transformation and operational improvements over the past 2 years which has increased the charity’s financial and organisational resilience. We are now looking for a Finance Manager who will join a well-developed team and be responsible for embedding the progress made and identifying further areas for improvement.
About the role of Finance Manager
The Finance Manager is a core member of WCC's management team and is a key advisor and partner to the CEO on all areas of finance. The post-holder will have responsibility for timely and efficient management of the day-to-day accounting function and all internal and external financial reporting. Reporting directly to the CEO this role is part of a friendly, highly productive and collaborative, dedicated clinical and operational staff team of ten.
It is a varied and senior position that is part time, 3 days per week, and we are happy to discuss how the hours are worked over the week. It’s hybrid, working a minimum of one day per week in our Waterloo office. The salary is £45,000 to £48,000 pro rata, depending on experience.
The successful candidate will:
- Be a Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc).
- Have 5+ years PQE, preferably with charity sector/ fund accounting experience.
- Able to demonstrate working independently and as finance lead.
What's on Offer
- Permanent contract (you will have a probation period of 6 months)
- Salary range of £45,000 to £48,000 depending on experience (Part time 3 days, pro-rated salary to hours)
- Flexible, hybrid working (1 day a week in our Waterloo office but this can be flexible)
- 25 days annual leave plus bank holidays (pro rata)
- Employer Pension contribution 3%
- Ability to be a key influencer / decision maker within the organisation.
- Positive, supportive working environment where learning and development is actively promoted, and training needs supported.
- Monthly Reflective Practice Group for the staff team (RPGs provide a supportive space for people to explore and understand their interactions and team dynamics amongst other things)
WCC is committed to Equality, Diversity and Inclusion and we therefore welcome and encourage applications from people of all backgrounds. The charity promotes a positive work life balance through its inherent flexible approach.
Closing date: Friday 14th June
Interview date: week commencing 1st July
If you would like to join our friendly, highly productive and collaborative team, please apply with your CV and covering letter highlighting how you meet the requirements of the role.
Our mission is to deliver life-changing counselling and mental health support for Londoners that is affordable and accessible.
The client requests no contact from agencies or media sales.
Hours 37.5 hours per week
Location Yorkshire (Leeds, Kirklees, and York)
Salary £41,355 - £45,283
Emerging Futures (EF) works across the country to support people affected by homelessness, addiction, and mental health challenges. Our greatest resource is our people, so we also offer generous annual leave, pension, employee assistance programme and other benefits.
About the role
As the Area Service Manager, you will be accountable for ensuring our contracts with partners and/or commissioners deliver to the highest standards, in a way that creates maximum impact.
Across Yorkshire, you will lead on the delivery of our coaching and behaviour change programmes alongside managing our expanding housing portfolio and housing support services. You will take responsibility for growing the business across Yorkshire with existing partners, other organisations and via Local Authority contracts.
As a member of the national Joint Leadership Team (JLT), you will help to shape and develop our services and products, ensuring that the EF’s growth remains rooted in our organisational values of respect, accountability, and integrity.
Our current contracts cover Leeds, Kirklees, and York, and you will be required to work across varying sites. You will directly manage a team of Service Managers and Team Leaders and be responsible for a growing staff team of over 25 individuals.
About you
You are an experienced operational leader who has a proven track record in managing front-line substance misuse, recovery and/or housing services.
As a values-led manager, you have a passion for developing services and staff to be the best they can be.
Organisation, planning, and communication skills come naturally to you, as you will managing competing priorities across a large geographical area.
You are flexible and can work autonomously, managing your own diary based on service needs.
What do our staff say about working for us?
“My professional development is being addressed all the time. I have had so much training while I have been here.”
“We try to create an environment where it’s ok not to be ok. I feel very blessed to be part of this organisation.”
Interested?
To apply, please send us your CV and a covering letter. Within your covering letter, please address the following questions:
- 65% of Emerging Futures employees have a lived experience of addiction, homelessness and/or the criminal justice system. Tell us how you would adapt your management style to accommodate our staff and what issues might arise?
- Managing services across different geographical areas is fast paced and can be challenging. Based on your experiences, how do you manage competing priorities to ensure you meet key performance indicators?
- Tell us about a time when your values and principles have impacted your management decision making?
A full job description is available to download.
If you would like to have an informal discussion about the role, email us and a member of our team will be in touch.
Closing date Monday 27th May 2024.
Interview date Thursday 6th June 2024.
Interviews will be held in our hub in Huddersfield, Kirklees.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.
This is a new role, joining a small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the CEO, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Manager will build positive relationships to secure significant income and develop new relationships specifically with churches and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve.
Main duties and responsibilities
Fundraising Overview
1. Develop, deliver, and monitor a fundraising strategy for Pecan.
2. Maximise the contributions and connections with local churches and individuals.
3. Coordinate all Appeals including the Pecan and Foodbank Christmas fundraising campaigns and Big Give Campaigns across all income and media streams.
4. Research and utilise new fundraising streams and opportunities across Pecan such as Payroll Giving, Legacies, in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
1. Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.
2. To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
3. Act as the ‘first point of call’ for all supporters and managing complaints and issues, ensuring they are reported centrally within agreed procedures, that they are resolved or escalated as necessary and maintaining excellent communication with supporters throughout these processes.
4. Develop and implement stewardship programmes including reactivation of lapsed donors.
Database Management
1. Assist with setting up our CRM database with responsibility of developing and maintaining the database, ensuring efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
2. Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
3. Train other staff members to be able to use the database sufficiently.
4. Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
5. Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
1. Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
2. Lead all individual giving streams such as direct mail appeals, online donations, regular campaigns and appeals to maximise income generation.
3. Work with the Marketing Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
4. Develop campaigns and messaging that engages new segments and audiences.
Church Giving
1. Inspire churches to journey with us as we transform lives in Peckham.
2. Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.
3. Work strategically with denominations to inspire partnership and engagement with Pecan across their networks and congregations.
4. Build a team of speakers who will host and speak at meetings with churches and Christian networks in Southwark.
5. Be willing to represent Pecan at external events, including Christian exhibitions and festivals, church talks etc…
6. Increase income from churches.
Fundraising Appeals and Campaigns
1. Work alongside teams and Partnerships Manager to project manage fundraising appeals and campaigns including Pecan at 35yrs; Christmas Campaigns etc.
2. Overall responsibility for Big Give Campaigns.
3. Oversight of Enthuse campaign pages.
4. Establish a corporate fundraising strategy with an accompanying narrative, alongside the Partnerships Manager, to explain the work of Pecan to potential company supporters.
5. Tailor campaigns and appeals for different audiences and supporters alongside Partnerships Manager to target corporates; smaller local businesses; individuals and churches.
Staff and Volunteers
1. Support with recruiting fundraising volunteers as appropiate.
2. Management of a part time Partnerships Manager with responsibility.
3. Work closely with Head of Services and Head of Food Services to ensure all fundraising is coordinated.
Wider organisational responsibilities
· Attend Pecan team meetings as and when required, including meetings where there may be a time of prayer and reflection.
· Read and adhere to all policies and procedures.
· Lead on applications to charitable trusts or statutory bodies with support from the Head of Services.
· Undertake responsibilities associated with being a member of the Pecan team.
· Perform all the duties required by the post in line with Pecan’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
· Carry out other duties as agreed by the Chief Executive Officer.
· In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
- Do you want to help build a world where everyone feels part of a community?
- Do you have a track record of business and operations in the third sector?
- Are you an inspiring and experienced senior manager?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a part-time Senior Operations Manager with extensive operational, business, Health & Safety, IT and HR experience. A member of the Senior Management Team, this person will play a vital role in enabling Time & Talents to deliver our strategy, maintain best practice and develop robust long-term plans.
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects.
T&T has grown substantially over the last 5 years, and we are in an exciting time for the charity. We are reviewing our long-term aims and changing local needs to ensure programme delivery continues our extensive track record of positive outcomes. We also need to review our current contracted provision and best practices in the charity’s business and operations.
We are strengthening our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us maintain best practice in our work.
The role
In this role, you’ll:
- Hold responsibility for T&T’s internal business and operations functions
- Motivate and manage the operations team
- Contribute to the wider organisation as a member of the Senior Management Team
- Act as Deputy Safeguarding Lead for the organisation
About you
You are passionate about the power of community to connect and support people. You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector. You have demonstrable experience in charity finance, leadership and internal operations. You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 18, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.
This role is part-time, with flexibility for regular evening and occasional weekend working.
Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please get in touch and we will be happy to speak with you.
The closing date is 09:00 Tuesday 28th May.
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without a cover letter.
INTERVIEWS: First round interviews will take place on Thursday and Friday 12th and 13th June. Shortlisted candidates will be invited to a second interview on Thursday 20th June.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without a cover letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.
This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.
We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Terms & Conditions
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.
Salary: £35,000 – 40,000, dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications.
We are a Disabled Confident employee.
Please attach a personal statement ( no more than 2 pages long) outlining how you meet the Job Description and Person Specification.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Radley College is seeking an experienced, target-orientated and creative Foundation Manager, with full understanding of the running of an annual fundraising programme. This role offers an exciting opportunity for an ambitious fundraiser to join a supportive team at one of the UK's premier boys boarding schools, with an established fundraising culture and alumni relations programme. The Foundation Manager will produce all of the annual appeals (bespoke, parent deposits and all community), manage the trusts and foundations portfolio, deliver all Foundation events, produce the Foundation publications and communications.
The Foundation Manager will join a close-knit, supportive and collaborative Development Office dedicated to supporting Radley College's mission and advancing its fundraising goals. While a background in education is advantageous, we welcome candidates from various sectors, prioritising drive, energy, and passion. This position offers an exciting opportunity to make a significant impact by securing substantial financial support and building enduring relationships with donor's who share a passion for our College.
If you have a passions for building relationships for successful fundraising, spearheading change and driving impact, strategic thinking and managing diverse campaign, experiences and innovation...we would love to hear from you. Your contributions will be pivotal in expanding our mission, empowering our community, and transforming lives.
Radley offers a salary in the region of £37,000 to £42,000 pa along with a generous benefits package including College sickness scheme, contributory group personal pension plan, Employee Assistance Programme, reduced membership of the school's sports centre, free parking and free school meals during term time.
The deadline for applications is 12noon, Wednesday 29 May, but we reserve the right to consider applications as they arrive. Interviews will take place on 5 and 6 June,. Candidates are encouraged to contact the Development Director, Elisabeth Anderson, +44 (0) 1235 543151.
The client requests no contact from agencies or media sales.
We currently have an exciting opportunity for a Branch Development Manager to join our field operations team. You will join us working 21 hours per week (including some evening and weekends) on a permanent basis and in return you will receive a competitive salary of up to £24,817.80 per annum, plus car allowance and excellent benefits.
The role will be home-based and the successful candidate must be based in (or willing to relocate to) easy reach of the Northumberland, County Durham & Teesside areas and travel as necessary in the East Yorkshire area region.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee. Usually volunteering from their own homes, our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
Responsibilities of our Area Branch Development Manager:
As an Area Branch Development Manager you will be accountable for the development, growth and local governance of branches within a designated area. Providing a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers. You will develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability. You will work collaboratively with other CP regional teams where appropriate, identifying where there are opportunities to achieve more by working together.
What we’re looking for in our Area Branch Development Manager:
- Proven management experience including drafting business and operational plans
- Proven experience of leading and managing volunteers
- Experience of planning and implementing new processes and systems across a multi-site organisation
- Proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
- Personal and professional manner and credibility that generate trust and confidence in others
- Knowledge of the animal welfare sector
- Hold current full clean driving licence
What we can offer you:
- salary of up to £24,817.80??????? per annum plus excellent benefits
- generous annual leave entitlement
- car allowance
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 24 May 2024
In-person interview date: 06 or 07 June 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.