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Top job
Closing soon
One YMCA, Multiple Locations
£34,685 - £38,363 per year
Do you have strong experience managing a staff team working with vulnerable individuals in a homelessness, social care or similar setting?
Posted 6 days ago
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Page 4 of 7
Bishop's Stortford, Hertfordshire
Stevenage, Hertfordshire
Hoddesdon, Hertfordshire
Borehamwood, Hertfordshire
£34,685 - £38,363 per year
Permanent, Full-time
Job description

Do you have demonstrable experience of supporting, including through line management, a staff team working with vulnerable individuals in a homelessness, social care or similar setting?

Would you like to be a key part of a management team, dedicated to providing a high-quality service to residents across multiple sites?

Can you be proactive, enthusiastic, and committed to One YMCA’s growing work supporting clients with varying and complex needs?

Based across Bishop's Stortford, Borehamwood, Stevenage and Hoddesdon.

In 2020/21, One YMCA provided over 185,030 nights of safe and secure accommodation to those most in need. Providing considerably more than just accommodation, our highly experienced support and complex-needs team deliver over 23,000 housing related support sessions each year through which our housing team were able to support a total of 992 vulnerable individuals to escape homelessness and rough sleeping with 463 of our residents being helped to move-on positively into their own long term settled accommodation.

Benefits: As well as fulfilling work and lots of support from your manager, we offer a health cash plan, 24/7 GP adviceline, an employee assistance programme, pension and life cover.

About the role:

One YMCA is entering a period of rapid expansion and growth, with aspirations to both diversify and strengthen our housing provision. Working with and supported by local partners, whilst accessing a range of funding streams, by 2025 we aim to successfully deliver our five-year strategy, Mission 25, to reduce or end homelessness and rough sleeping across the three counties. This is an exciting time to be joining One YMCA as we embark on an ambitious plan to grow our housing service and double the impact we have across all our accommodation sites.

Whilst part of a rapidly expanding staff team, currently with over 100 employees, this is a new role as part of the management team overseeing multiple accommodation projects.

As Deputy Supported Housing Manager, you will work closely with the Supported Housing Manager to support geographically dispersed staff teams to deliver high quality services at different stages of our Dynamic Pathway to Independence. 

As a Deputy, you will role model person-centred support and guide the team to work to the best of their ability. You will work across sites and be flexible to the needs of the services in your area. 

The key elements of the post are to:

  • Work closely with the team, and those you line manage, to deliver a high-quality service and meet key service targets
  • Work with colleagues to promote a safe environment for all, managing sometimes challenging behaviour and ensuring staff are aware of and implementing One YMCA’s policies and procedures, including around Health & Safety and Safeguarding
  • Use your leadership skills to promote a culture of continuous improvement across all areas including support plans, risk assessments and supporting residents using the Outcomes Star methodology  

We are looking for substantial and proven experience across the above responsibilities, as well as those in our full job description (attached).

Location and travel:

This role requires regular travel between One YMCA sites in Bishop's Stortford, Borehamwood, Stevenage and Hoddesdon. You may be based at any site but will work between sites as required. 

Daily access to a car (insured for business use) is essential for use in the course of your employment. One YMCA will reimburse you for mileage incurred in the course of work duties.

Working hours:

This is a 37.5hr per week, Monday-Friday role, with occasional shift working where required based on service need and to provide guidance/1:1 supervision to staff.

Some evening or weekend hours will be required from time to time.

If you feel that you have the necessary skills and experience to maximise positive outcomes for our residents by fostering a culture of excellent customer service, genuine care and team spirit, then we would welcome your application.

An Enhanced Disclosure DBS check is required for this role. 

Application resources
More about One YMCA

Our Impact

In the last year alone we helped over 95,700 local people, across Hertfordshire, Bedfordshire and Bucking... Read more

Posted on: 12 January 2022
Closing date: 25 January 2022
Tags: Social Work,Housing Management

The client requests no contact from agencies or media sales.