We Are With You in Redcar and Cleveland is a free and confidential service for people affected by drugs and alcohol. We provide support to people experiencing issues with drugs and alcohol. We are a unique service as we are part of the first ever integrated domestic abuse, drug and alcohol support service. We are extremely proud to have won this contract which began on 1/4/2022. 

Would you like to be part of it and help us shape the future of our service in Redcar?

We work with both adults and young people on their own goals, whether that’s staying safe and healthy, making a small change or stopping an unwanted habit.” Our approach is sensitive and respectful, listening to people's stories and learning from them. We are innovative and bold working with partners across Redcar and Cleveland providing a service that meets everyone's needs; if a person is homeless, in work, has a family, is alone, not in work, has children, we tailor support so it fits them and their individual Recovery Goals. The service embraces stakeholders and our partnerships; including health, mental health, criminal justice, social care, education and training and our recovery and peer support partners.

We have an excellent opportunity to join our team on a permanent basis in Redcar and Cleveland as a Recovery Worker. This role requires applicants  to be flexible and adaptable to change in a fast paced environment, you will be able to manage a complex caseload and build rapport with both service users and internal and external stakeholders, representing We Are With You to promote specialist treatment and support. The skill to motivate and engage people is vital as well as the ability to competently assess and manage risk.

As a Recovery Worker you will be positive and motivated, you will be an outstanding communicator, and possess excellent skills as a team player. You will also be results driven, highly organised with excellent time management skills. You will also embody the guiding principles of We Are With You - Collaborative, Ethical, Inspiring, Resilient, Self-Challenging whilst adhering to the organisational policies and procedures.

Further information 

This job is subject to a Disclosure and Barring Service (DBS) check at an enhanced level with Barred List(s).

This is a permanent full time role for 37.5 hours per week.

The interview date is to be confirmed.

We have a fantastic opportunity for a dynamic, engaging, and inclusive leader to 
join us as Chief Executive at Keep Wales Tidy. 
After completing many years’ service, the current head of our organisation is retiring. As we begin our 50th anniversary celebrations, we are looking for an inspirational leader to help us build on our achievements and cement our reputation as a leading environmental charity. 
Reporting to the Chair of our Board, you will work closely with our Trustees and executive management team to provide clear, strategic direction. You will have the opportunity to lead a team of more than 70 committed and passionate individuals, nurturing  an innovative and supportive culture.
The quality of our local environment, our green spaces, waterways, beaches, and the air that we breathe is essential to protecting biodiversity for the future and building our resilience to the global climate emergency.
Through our programmes and projects, Keep Wales Tidy has set the stage for working together with government, public bodies, schools, and local communities to take positive sustainable action. National initiatives like Caru Cymru and Local Places for Nature have opened up opportunities to engage communities across Wales, with long term benefits for our health, well-being and natural environment; while international programmes such as Eco-Schools have enabled us to share our learning with global partners. 
Do you have the qualities, skills and experience to lead an ambitious and trusted charity? If you share our vision of a beautiful Wales cared for and enjoyed by everyone, we would love to receive your application to join us. 
How to apply
Please visit our website for more information on the role and how to apply.
The closing date for applications is midday 6 June
Preliminary stakeholder meetings and formal interviews will take place during the week commencing 20 June.

We will be in touch with successful and unsuccessful candidates no later than 14 June. 
Further details 
Keep Wales Tidy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, accredited by Investors in People.
The post is part-funded through the Welsh Government Rural Communities -Rural Development Programme 2014-2020, which is funded by the Welsh Government and the European Union. 

If you really want to change people’s lives, this could be the opportunity for you.

Home-Start Watford & Three Rivers is a respected, dynamic, independent charity that provides vital support to local families with young children through challenging times. We intervene early, supporting parents, as they learn to cope, improve their confidence and build better lives for their children.

The Role:
We are looking for an exceptional candidate to take on this key role. You will have strong leadership skills, be positive, flexible and ‘hands on’ where needed. You will be passionate about our mission and ethos, and both contribute to, and deliver, our strategic vision. Most of all, you will be driven by the desire to help people and will want to play a key role in meeting their needs.

Key Responsibilities:

• Overall management and development of Home-Start.

• Strategic leadership, ensuring the organisation fulfills its vision, mission and objectives.

• Management and support for a growing team with comprehensive business plans and objectives.

• Developing relationships and innovative programmes to ensure our growth and influence.

• Ensure long term sustainability through effective delivery, sound finances and good governance.

Person Specification:
With excellent interpersonal skills, you will ideally bring a range of experience - from securing revenue growth, developing partnerships to creating and delivering solutions to help support our families. You will have gravitas, strong emotional intelligence and excellent communication skills. Access to private transport is essential.

For more information, download the CEO job pack below.

To apply for the role please submit your CV and a covering letter to  our Chair Simone Collins, email address in the CEO pack. You can also email the Chair to have an informal chat about the role.

Your covering letter should be no more than 2 A4 pages in length and include:

• why you are interested in the role and how your experience and skills are relevant to our work;
• how you would manage budgets and resource allocation and;
• what strategies you use to motivate a team taking into account their overall welfare and well-being.

At Home-Start, we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to equality and diversity and to ensuring a safe and respectful environment which promotes the well-being and dignity of our employees, partners and the families we support.

We strongly encourage applications from people from a range of backgrounds.

Recruitment Timetable (subject to change)

Deadline for applications: 20th May 2022

First interviews in Watford: w/c 23rd May 2022

Second interviews in Watford: w/c 13th June 2022

We Are With You in Redcar and Cleveland is a free and confidential service for people affected by drugs and alcohol. We provide free and confidential support to people experiencing issues with drugs and alcohol. We work with people on their own goals, whether that’s staying safe and healthy, making a small change or stopping an unwanted habit.” We work with both adults and Young People. Our approach is sensitive and respectful, listening to people's stories and learning from them. We are innovative and bold working with partners across Redcar and Cleveland providing a service that meets everyone's needs; if a person is homeless, in work, has a family, is alone, not in work, has children, we tailor support so it fits them and their individual Recovery Goals. The service embraces stakeholders and our partnerships; including health, mental health, criminal justice, social care, education and training and our recovery and peer support partners.

What we’re looking for

We have an excellent opportunity to join our Young Persons team on a permanent basis in Redcar and Cleveland as a Young Persons Recovery Worker. This role requires applicants  to be flexible and adaptable to change in a fast paced environment, you will be able to manage a complex caseload and build rapport with both service users and internal and external stakeholders, representing We Are With You to promote specialist treatment and support. The skill to motivate and engage people is vital as well as the ability to competently assess and manage risk.

As a Young Persons Recovery Worker you will be positive and motivated, you will be an outstanding communicator, and possess excellent skills as a team player. You will also be results driven, highly organised with excellent time management skills. You will also embody the guiding principles of We Are With You - Collaborative, Ethical, Inspiring, Resilient, Self-Challenging whilst adhering to the organisational policies and procedures.

Further information 

This job is subject to a Disclosure and Barring Service (DBS) check at an enhanced level with Barred List(s).

This is a permanent full time role for 37.5 hours per week.

Interviews will be held on 06 June 2022

About West London Mission’s work

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington with a focus on PTS Coaching, Hubs & Residential Services, Counselling & Therapeutic Services and Criminal Justice Services.

WLM is a values led organisation. Our people are the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches

About the role

WLM has approximately 70 people working in all WLM services including the wider Circuit, Hinde Street Methodist Church and Kings Cross Methodist Church.  The role is responsible for providing HR leadership to the organisation through confident, in-depth HR expertise with a flexible pragmatic and business focused approach.

The role will require you to engage and in lead on a wide range of HR disciplines including, but not limited to, organisational strategy; employee relations; reward, benefits and well-being; HR operations; learning and development; and resourcing.

About You

You will have extensive experience as an HR manager/director at an organisational strategic level.

You will have experience of HR management in a relevant sector, such as social care/housing/ adults' services

You will be able to advise line managers effectively on a range of HR disciplines as mentioned above.

You will have knowledge of the most up to date legislation and best practice across a range of HR disciplines as mentioned above.

How to apply

• ​Please apply using the link to our website. 
• The closing date for the role is midnight on the 3rd June 2022. 
• Interviews will be held on the 8th June 2022.
• Please review the job description on the advert from our website. 
• All appointments will be made on WLM’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Ecommerce Manager

ABOUT FARA

FARA Foundation was started 30 years ago by Jane Nicholson, driven by the sight of the appalling images of neglected and starving children in Romania’s state institutions, in the wake of the fall of Ceausescu in Romania.

In the thirty years since its foundation, FARA has cared for over 10,000 beneficiaries in Romania, transforming lives and giving hope of a better future to children and families living in severe disadvantage.

OUR VISION, MISSION AND VALUES

Our Vision is of a world in which everyone can live with freedom and dignity in a loving, protective environment, experiencing fulfilled lives whatever their ability.

Our Mission is to transform the lives of the most vulnerable and disadvantaged children, youth and families living in Romania’s poorest communities.

Our Values underpin all our work and are shared by all those involved in carrying out our mission both in the UK and Romania.

FARA strives to build a just society serving the common good, based on Christian values of love, justice, dignity and respect, welcoming people of all faiths and none.

Our Values

We act with kindness and compassion.

We respect the human dignity of every person.

We believe in practical hands-on care.

We strive to build a just society.

We responsibly collaborate across all sections of society.

We strive to be a best practice organisation.

About the role

We have an exciting opportunity for an experienced multi-platform E-commerce Manager to join FARA Charity Shops, the retail arm of the FARA Foundation. This is a crucial role within the organisation and the chosen candidate will play a key role in overseeing the Online team and driving performance of the Online business.

We are looking for someone who has demonstrable experience of managing multiple online channels who has the skills and ambition to drive to achieve significant growth in FARA’s e-commerce business. The postholder will work closely with the Development & Marketing Director as well as interacting with the Marketing Manager, Warehouse and Shops Operation teams.

You should be performance driven with strong commercial and analytical skills as well as experience in search optimisation and the customer journey, social media’s connection to online selling and implementing efficient process systems to achieve agreed KPI’s.  

This role requires strong leadership and organisational skills, knowledge of selling on multi e-commerce channels and social media platforms and specific skills in analysis, data manipulation and informed decision making.

The successful candidate should be flexible and adaptable with the energy and enthusiasm to take on this role to help achieve ambitious growth in the Online business. 

WORKING TIMES & LOCATION

• Location: FARA Warehouse, TW4
• Working Hours: 08:00 to 16:00
• 8-hour shift/ 30min break
• 5 days per week (Monday to Friday)
• Some weekend working as agreed

WHAT WE OFFER

• Internal policies and procedures training and support throughout your employment
• £38,000 annual salary, reviewed annually in April
• Employee assistance programme
• 28 days annual leave inclusive of bank and public holidays
• Up to 50% staff discount on the majority of goods purchased in the location you are working at
• Loyalty and team effort rewards

Application Instructions

To apply, please send your two-page CV and a maximum 2-page cover letter outlining how you meet the person specification and why you are interested in this role.

We’re looking for a new trustee to be our Honorary Treasurer and chair our Finance Committee
Do you want to support the personal development of thousands of young people in Barnet and beyond? Unitas Youth Zone is seeking an Honorary Treasurer to join our Trustee board and help guide the charity's finances as we grow and expand our services. You will have a front-row seat in one of the most dynamic organisations in North London and you will get to see the impact of your work every day as literally thousands of young people a month come through our doors.

Who we are

Unitas Youth Zone is a registered charity and a company limited by guarantee. Our income in 2021/22 of £1.5m, almost all of which is voluntary income. We are based in a top-of-the-range facility in Burnt Oak, opened in 2019, that offers seven-day-a-week universal access youth provision. We currently have more than 3,000 active members. We are open to young people aged 8-19 years olds (and up to 25 for those with additional needs).

Who we’re looking for

We are looking for a trustee to be our Honorary Treasurer and chair our Finance Committee. In addition to the experience and attributes we would expect of a trustee (see below), candidates will need to be a qualified accountant and have either finance strategy, risk or auditing experience at a senior level and ideally also have experience of an executive or non-executive director role in an organisation of comparable size to Unitas.

The Honorary Treasurer will work closely with Unitas' Chairman and senior leadership team and will also be a member of the Pay and Remuneration and Investment committees.

Who the trustees are

Our trustees set our strategic direction and ensure we are having the greatest impact possible. They make sure that we keep true to our values - putting young people first, acting with integrity, helping young people to dream big, working together as one team and encouraging everyone who is a part of Unitas to be the best version of themselves.

Our Board is made up of 12 trustees. We need a diverse range of people and skills on our Board, but as a group, the trustees need to:

• Think creatively

• Set our overall strategy

• Look in detail at our progress

• Communicate clearly and sensitively as part of a group

• Make decisions

• Be ambiitous and optimistic about young people

It is hard in words on the page/screen to get across the immense impact of Unitas. We would encourage you to follow us on social media to get a flavour, and before any candidate would be accepted as a Trustee we will invite you to visit the building for a tour and to meet our youth workers and young people/

Please click the 'How to apply' button for more information on how to complete your application

Closing date: 11.59pm on Thursday 26 May 2022

The time commitment

The Honorary Treasurer role will involve a commitment of approximately 1-2 hours a week on average. This includes attendance at the meetings detailed below. All meetings can be joined by Zoom if necessary, though we encourage some in-person attendance in order to get a "feel" for the workings of the Youth Zone.

The Board of Trustees currently meets six times per year. Meetings are two hours, 5-7pm. They can be attended in person or via Zoom.

The Finance Committee currently meets six times a year. Meetings are an hour. They are currently 9am-10am but they can be changed if the Treasurer wishes.

The Pay and Remuneration Committee meets twice a year for 1.5 hours - once in March and once in September. These meetings can be scheduled according to attendees' schedules.

The Investment Committee meets on an ad hoc basis, entirely online. Meetings are usually only an hour.

On top of these formal commitments, there are occasional emails and phone calls (no more than 30 mins a week maximum). Our annual audit (usually in May/June) may require a bit more time.

Direct email applications only - jobs @ hatchenterprise . org

Please email us your CV and a cover letter of no more than 1000 words explaining:

• What excites you about Hatch as an organisation and about this role in particular?
• How do you manage your workload to balance activities you are leading on with providing support to others?
• What would you do in this role that would really make an impact?
• Where did you first hear about this opportunity?

Send these via email with “EA and Office Manager Application – Your Name” as the email subject line by 9am on Monday 23rd May. If you have any questions or need any help with your application, please drop us a line. (Recruiters will be politely turned away)

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.

• Salary: £24,950 – £29,000 with scope for salary progression
• Contract Type: Permanent
• Hours: Full Time (typically 09.30-17.30 but with flexibility)
• Location: Elephant & Castle / Remote. For this role we expect you to be able to be in the office in Elephant and Castle at least one day per week
• Responsible To: CEO
• Application Deadline: 9am Monday 23rd May
• Interview Dates: 1st round w/c 30th May, 2nd round w/c 6th June

Role Purpose

Do you love keeping things organised and running smoothly? Do you have an eye for spotting ways things could be done more simply? Are you happiest keeping everything running efficiently, freeing others up to do what they do best? 

Hatch is in the middle of a growth spurt; these are busy and exciting times with ambitious goals and big projects in the pipeline to triple the size of the team and provide 25,000 enterprise support opportunities to underrepresented founders in the next 5 years. 

Our CEO is increasingly focussed on building external partnerships and profile to support this growth and is looking for an EA to support him in staying on top of multiple meetings, relationships and projects and to ensure nothing falls through the cracks and to support with Board and committee logistics. You will also ensure a smooth running office for a hybrid working team and play a key role in planning and organising team-wide activities. 

By spotting and fixing problems before they arise, and by looking after the little things that matter a lot, you will be the glue that keeps the team together, and the oil that keeps everything running smoothly for the CEO and the wider Hatch team. 

Responsibilities

Executive Assistant and Office Manager

EA to the CEO 

• Managing the CEO’s diary, organising and responding to internal and external meeting requests
• Managing the CEO’s inbox,  dealing with requests for support, answering those we aren’t going to progress or will progress by introductions to our wider network and ensuring requests are shared with the relevant members of the Hatch team
• Leading on extracting contacts, documents and communications threads from the CEO’s historical inbox and transitioning them to the organisation-wide CRM system as part of a wider systems upgrade process 
• Synthesising and bringing ideas together and turning them into documents and presentations

Governance 

• Supporting with Board decks, coordinating inputs from across the team, leading on formatting and distributing board decks and documents ahead of meetings
• Taking and distributing Board, Advisory Board and Sub-Committee meeting minutes as relevant, scheduling meetings and managing apologies
• Managing board advisor, observer and trustee recruitment and induction processes 
• Maintaining up to date Trustee records at Companies House and Charity Commission

Hatch-wide coordination 

• Developing and maintaining an organisational calendar of key activities and deadlines that impact multiple people and teams including internal meetings,  Board meetings, Hatch audit processes and other key governance and operational dates and deadlines
• Scheduling Senior Leadership Group meetings and other cross-team meetings including providing coordination and support to team working groups 
• Scheduling weekly, quarterly and ad hoc team meetings, strategy sessions and other events 
• Coordinating team input and formatting of slide decks for team meetings and events
• Arranging venues / managing online hosting as relevant for team wide activities and leading on arrangements with any external speakers or guests, working with our Events Coordinator

Office Management

• Managing incoming phone calls, emails and post and giving a great first impression of Hatch 
• Liaising with all office suppliers, contractors and maintenance staff including landlord, utilities suppliers, caretaker, alarm company etc
• Maintaining supplies of stationery, cleaning and other office supplies and ensuring everything is in good working order
• Working with the Operations Director to complete and update the office risk assessment and implement control measures
• Working with the Operations Director to ensure the Health and Safety of all staff, freelancers, volunteers and visitors to 55 East, including ensuring fire safety and first aid training and procedures are in place and updated for hybrid working 
• Working with the Operations Director to ensure the Health and Safety of all staff while working from home or off-site, including reviewing and updating policies and procedures as relevant
• Maintaining up to date information in the Hatch Team Guide on all office systems and procedures 

Person Specification

• Efficient – you have great time and task management skills
• Attention to detail – every email answered, every data point entered is your natural way of working 
• Planning – you are organised, unflappable and are always looking a few steps ahead
• Prioritisation – it doesn’t put you off to have lots of stuff thrown at you at once, you like to be busy and are great at managing multiple projects and activities at once 
• Solutions oriented – you can spot when something could be done better, faster, or more smoothly and won’t hesitate to change things to make your job and others’ easier 
• Flexible and proactive – you are willing to get stuck into any task, however large or small
• Supportive – you can spot opportunities to support others and are ready and willing to provide it
• Self- motivated – you are comfortable working independently and taking the initiative
• People oriented – you thrive in a team environment, build positive relationships and understand that this is how the work gets done
• Digital skills –  you don’t need to be a tech whizz but you know your way around the google suite and how to use a CRM system 
• It’s important that you have an interest in start-ups or not-for-profits. That’s what we do here at Hatch and we want you to share our passion for it!

Benefits

We care about our people and giving them the things they need to succeed. 

We have always been supportive of flexible working, which has become even more important recently. We have an office in Elephant & Castle, which is available for anyone to work from as much or as little as they’d like. For those working at home, we’ll provide you with a laptop to get you set up. In the post-COVID world we’re experimenting with full flexibility to work from home or in the office as it suits you, but hope the whole team will be able to come together periodically.

• Flexible working – work from home or in the office and at the times that work best for you 
• 38 fully flexible holiday days (including the 9 UK bank holidays) 
• 3% employer pension contribution 
• £500 home office set up allowance
• £750 annual budget for learning and development or wellbeing activities
• Paid time off for dedicated learning and development opportunities 
• 4 days per year paid time off to volunteer

Equal Opportunities

We believe everyone has potential. We are committed to increasing diversity among business owners, and we want to do the same for our team. If you’ve read this far, and you like the sound of the job, but you’re worried you don’t quite fit the requirements, we’d love it if you went ahead and applied.

We want to ensure that our team represents a wider cross-section of society than a typical start-up, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us. 

Please note we are only able to accept applications from candidates who have  the right to work in the UK.​

Join us for 21 hours a week as our Communications Officer (12-month fixed term contract).

We’re looking for someone to join our team to help us build our social profiles and create engaging content. 

For families facing tough times, a holiday is a much-needed break from the day to day, as well as giving space and time to breathe, and think differently.  Families report feeling happier, creating memories and feeling more confident to face the future.  Their stories capture our hearts and the hearts and minds of our supporters, fundraising partners, suppliers and friends.

This role is important in helping us tell the stories and share the impact of holidays on families.  It’s important to bring people closer to all the aspects of our work, the different ways in which the wider community can be involved with and help families facing tough times. And in bringing these fabulous stories, and the voices of families we are here for, to life.

Stories and content about fundraising activities and the brilliant people that make up the team of #HolidayHeroes (people who work together to make holidays happen for families facing tough times) is key to help us grow awareness of our small-but-mighty charity, and drive engagement that results in actions – like supporting us with donations, gifts in kind/partnership. 

You’ll be an important member of our team, working with different fundraisers on their activity, our experiences team to help make sure their messages are clear. Making sure we all understand what's happening in our social channels and what you need to make them the showcase they should be for our work. You’ll have lots of opportunities to try different things, learn and continue to grow our activity. 

The role itself is a fixed term contract for 12 months and is for 21 hours a week.  We’re super flexible about how to work those hours through the week, so this is something we can work out between us.  We work in a hybrid way – a mix of office and working at home.  Some people prefer more office time, and that’s fine too.

If you’d like a chat about the role, just get in touch. You might want to hear more about where we are now, and where we are heading. Or what the office is like, or the people, or whether there’s a biscuit tin (duh, yes!). They’re all great questions, so just ask them.

#NonGradsWelcome #ShowTheSalary

As part of our commitment to safeguarding the families we’re here to help, we follow safer recruitment practice.  This means we will ask you to share details of any convictions you may have had, and we may ask you to complete other pre-employment checks. You may be required to complete a DBS check (at the charity’s expense).  We also run basic searches on social media and through search engines as part of our checking process.

Are you a proactive, organised, and friendly team player with a background in administration? Are you committed to working towards a world where women have equal rights to men, and have the economic independence they need to participate fully in society?

If so, then you could be the Cherie Blair Foundation for Women’s new Corporate Services and Partnerships Administrator!

The Cherie Blair Foundation for Women is looking for an enthusiastic and energetic individual who is eager to make a difference. This will be a position that you can truly make your own, and where you will play a key role in the daily operation of the charity and its fundraising.  This is a dynamic and engaging position which offers the unique opportunity to work and gain experience within two key departments. The Administrator position reports into the Corporate Services (CS) team, but your time will be split equally between the CS team and the Partnerships (fundraising) team. Given the wide variety of support required you will need to be willing to adapt and respond to the needs of both departments and the wider organisation if needed. However, if you are looking for a space in which to learn and develop in a values -driven and fast-paced charitable environment, then this is the organisation for you.

The Foundation offers a fantastic annual leave package of 28 days of annual leave (which includes 3 that must be taken at Christmas). We truly try and take care of our staff and offer a great benefit scheme that includes an EAP service, childcare benefits, as well as many others. Our organisation works hard to be collaborative and engaging and as such we run training sessions, ‘lunch and learns,’ as well as opportunities for the staff to come together and have some fun – whether it is something nice to eat being delivered to your home, or the annual Christmas party!

The Foundation is an equal opportunity employer; however we ask that you review our JD to see if we are the right fit for you.

If this sounds like the sort of challenge you have been looking for, please read our attached job description. We welcome your application.

This is a fulltime position split evenly across the Corporate Services and Partnership Teams, with a salary range of £21, 096 – 25,315 pa.

To apply, please download the job description and send us the following via CharityJob:

• Covering letter addressing relevant experience for the role
• Current CV – no more than two pages

Apply by midnight, 22nd May 2022. Interviews will be held the following week. We reserve the right to review candidates ahead of the closing date, and we encourage applicants to apply early as we may interview ahead of schedule.

The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position – diversity is important to us. All applicants should have the right to work in the UK. We are open to receiving applications from individuals who are interested in flexible or remote working options. Please let us know if you have any access requirements of which you would like us to be aware during this process.

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.

Head of Human Resources

Salary £56,851

Framework is a registered charity with over 1,000 employees across the East Midlands and South Yorkshire. We deliver housing, health, employment and support services to more than 18,000 homeless and vulnerable people each year.

This is an exciting opportunity for an experienced and innovative Head of Human Resources to join our organisational leadership group and lead us on our journey of transformation for the workforce.

Steering the HR function and reporting directly to the Corporate Services Director, this influential role will form strong, professional and credible working relationships with other leaders and skilled HR professionals to engender a culture of high performance, engagement, wellbeing and inclusivity.

CIPD qualified, you will have sound knowledge of employment law and HR best practice, as well as being flexible and innovative in finding solutions to organisational challenges. Strategic yet pragmatic you will lead and be supported by a team that ensures legal and ethical compliance for a broad suite of HR services including payroll, employee relations, recruitment, learning and development and organisational development.

In return, you will be part of a socially conscious and values driven organisation which will support your professional development and growth and provide you with the autonomy to make a real difference at this stage in your career.

Framework staff are known for their commitment, dedication and passion. Come and join a team that cares about making a difference.

The closing date for applications is Friday 27 May (midnight).

Interviews and assessments will be held on Wednesday 15 June.

NO AGENCIES PLEASE.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

Would you like to finish work each day knowing that you have made a difference? Why not join us as a Contract Manager?

You’ll be joining the friendly Harrogate and Scarborough Resettlement and Community Safety (RACS) teams. We provide housing related support services for offenders, supporting them with their accommodation and ways of reducing the risk of reoffending.

Key to the role will be cultivating a positive team culture, ensuring your services are a great place to work, acting as a role model and demonstrating good practice. You’ll be responsible for proactively managing and developing your team and the quality of the service.

All you need is:

• Experience of working with and supporting vulnerable people
• A keen interest in housing and homelessness
• Strong interpersonal skills with the ability to build effective relationships
• A full UK driving licence and have access to transport.

So, what’s in it for you?

You’ll benefit from:

• Hybrid working
• Commitment to flexible working
• Incremental progression
• 25 days annual leave plus bank holidays, rising to 30 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity, paternity, and adoption benefits
• Care workers discounts
• Access to our Employee Networks including BAME, LGBT+, Mental Health and Wellbeing etc.
• Health and wellbeing opportunities
• Cycle to Work Scheme
• Access to Corporate Health Plan

We aim for our workforce to reflect the diverse and exciting region we serve.

We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.

Good Luck!

Closing Date:  23:59 Sunday 29 May 2022

Interviews TBC

Head of Customer Experience and Impact

Do you have a passion for excellent customer service? Do you know how to collect, analyse and act on data? If so, we’re looking for you. We’re on the hunt for a Head of Customer Experience and Impact to lead our work across the Association.

We are seeking a highly motivated individual to join our Communities Directorate team with a specific focus on customer experience and impact. In this role you will work closely with both Head of Communities roles (North and South) to evaluate and develop the overall customer experience approach, across all sites. You will lead and inspire the Front of House team to drive sales, and provide high quality customer experience, and encourage retention and engagement.

As a new role, this is a high-profile role and provides a great opportunity to join our organisation as part of the Leadership team, empowered to affect change, implement new process and where required, transform the current customer service operation.

The role will focus on creating and embedding a new customer centric culture and service user focussed drive towards excellence, and the successful candidate will:

• ensure we put customers at the heart of everything we do
• be the driving force for excellent communications with customers by ensuring we deliver a great service throughout our business
• design, develop and roll out a Customer Experience Programme embedding a culture that delivers customer centric services and focusses on excellence
• be the business lead for complaints
• regularly report on customer complaint activity and trends
• lead an impact focused culture across the organisation
• work closely and effectively with all teams to ensure a thorough understanding of YMCATG and the needs of our residents, members, families and young people
• develop outcomes frameworks and surveys to measure impact
• provide analysis on trends, emerging gaps and performance to further enhance our offer and improve client outcomes
• keep records essential for control, evaluation, and reporting to all stakeholders, the Board, Department Heads, the Executive Team and the Executive Director

Joining our team is an opportunity to be part of a global movement that is inclusive, diverse and forward-thinking. YMCA is the largest and oldest charity working with young people in the world.  Across England there are 114 YMCAs, and YMCA Thames Gateway Group is one of the 10 largest.

We are dedicated to helping people reach their full potential in mind, body and spirit. We provide support to around 10,000 people in our local communities through a diverse range of services including supported and move-on housing; health and wellbeing activities; and childcare, youth and family work.

We are on an exciting growth trajectory. Our turnover has increased from £3.5 million to £10 million over the last few years, and we are shortly launching a new five-year strategy focused on strengthening and developing our existing work, whilst continuing to achieve our growth and impact ambitions.

Applications must be received by 5pm on Monday 6th June 2022.

ETT is seeking a creative, dynamic, and organised Marketing and Communications Manager to create, plan and execute ETT’s marketing strategy. The appointed Marketing and Communications Manager will be a key member of staff within our small permanent team and will play a leading role in shaping ETT's brand, supporting audience development across all public activity including our national and international touring operations and being the creative lead in the day-to-day marketing needs of the company.
This new role at ETT will allow the Marketing and Communications Manager the opportunity to craft marketing policy and infrastructure that best supports the artistic vision and the financial and operational aims of the organisation.

For further inforamtion and to apply please see our wesbite.