Operations and business development lead jobs
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
NHM Unlocked is an ambitious programme to secure the future of our irreplaceable collection, accelerate scientific research and innovation, and enhance our public offer. Made possible by a £201 million government investment, Unlocked will build a new collections digitisation and research centre at Thames Valley Science Park (TVSP), relocate 28 million natural history specimens to the new centre, and a further 10 million to new fit-for-purpose stores at the South Kensington site, capturing digital specimen data that will make the collection available for use by researchers around the world. The programme will not only enhance the UK’s leading role in tackling urgent global challenges, but also unlock the redevelopment of our galleries in South Kensington, transforming our public offer and mission to create advocates for the planet.
The newly created and high-profile role of Project Director, Collections is a rare and career-defining opportunity to lead one of the most significant collection transformation projects in the museum sector. You will inspire and lead multidisciplinary teams responsible for collection moves, storage, datasets and systems to deliver a reorganisation of the collection, driven by collection care and research priorities, that will create the foundations for a new phase of world-leading science, discovery and public engagement. A key part of the programme’s senior leadership team, you will be central to guiding strategic and operational planning for TVSP, turning vision into reality on the build and fit-out projects, and leading the launch of the new centre through to full operation and public opening.
This is a once-in-a-generation chance to shape the future of one of the world’s great natural history collections, helping to create a new centre that will enable ground-breaking research and innovation for generations to come. If you’re excited about the opportunity to make your mark on a project that will redefine how the Natural History Museum cares for, shares and celebrates its world-class collections, we want to hear from you.
About you
The ideal candidate will be a strategic thinker with a background in delivering complex, large-scale projects in the museum, cultural, or heritage sectors, or in similarly dynamic environments where innovation, precision and partnership are key to success. You will be a confident manager of people, capable of inspiring and leading high-performing teams, and adept at bringing together diverse stakeholder groups to deliver meaningful change. Demonstrated excellence in resource and budget management is essential, as is significant experience in procurement, financial and risk management. Experience in delivering construction or fit-out projects, and working with large datasets and systems, is highly desirable. A genuine passion for science, culture and the role of collections in shaping the future will help you thrive in this extraordinary role.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.
The client requests no contact from agencies or media sales.
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (North), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.
In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our Yorkshire and Humberside Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.
We’re looking for someone who:
- Brings expertise in leading complex organisational change with empathy and purpose.
- Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
- Has experience in service design, operational leadership, and using data and evidence to drive improvement.
- Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
- Has a positive approach and values human connection and collaboration.
You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.
If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.
Full outline of the role available in the Job description file attached.
The contract terms:
• Permanent contract
• £65,000 - £70,000 per annum with Benefits
• Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, occasional weekend working may be required with time off in lieu given.
• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.
About Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochurevo. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications will close Sunday 23rd November.
Interviews
All applicants will receive notification of the outcome of their application.
The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.
Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Head of Continuous Improvement
Salary: up to £65,000 (dependant on experience)
Location: Remote with regular face to face meetings in London and Downton
We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.
If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.
You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.
This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.
About You
You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.
We are looking for someone with:
- Experience designing and implementing quality assurance or continuous improvement frameworks.
- Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
- Proven leadership skills with the ability to influence and inspire cross-functional teams.
- Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
- Experience working with CRM systems or operational data environments in a service delivery context.
You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.
The detail:
- Hours: 35 hours per week
- Contract: Permanent
- Closing Date: 23rd November 2025
First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.
Please note: We may close this vacancy early should the right candidates present themselves —early applications are encouraged.
The client requests no contact from agencies or media sales.
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (South), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.
In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our South East Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.
We’re looking for someone who:
- Brings expertise in leading complex organisational change with empathy and purpose.
- Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
- Has experience in service design, operational leadership, and using data and evidence to drive improvement.
- Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
- Has a positive approach and values human connection and collaboration.
You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.
If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.
Full outline of the role available in the Job description file.
The contract terms:
• Permanent contract
• £70,000 - £75,000 per annum with Benefits
• Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, occasional weekend working may be required with time off in lieu given.
• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.
About Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications will close Sunday 23rd November.
Interviews
All applicants will receive notification of the outcome of their application.
The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.
Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
The Job (in a nutshell)
Leading the Education partnerships team, responsibility for the development of all Educaiton customers and for maintaining the income generation and young people targets in line with the overall Trust strategy and annual requirements.
Who we’re looking for
A dynamic individual who is capable of balancing the mix of future vision with everyday demands.
This a senior management position which is responsible for the strategic direction and the leadership day to day operation of our extremely busy Education Team. The role requires you to be strategic but pragmatic, balancing the mission and purpose of The Trust with tactical day to day delivery of Sales support and partnership working across the organisation.
You will manage a team of up to ten direct reports, and will also need to build strong relationships across The Trust with fellow Senior Managers and Directors, and most specifically with our Centre Management teams, Fundraising and Marketing Teams. You will need to balance carefully the needs of our internal and external customers, allocating time and resources accordingly. Also, The Trust has a new strategic plan looking at growth of the number of young people we work with, including the recently launched Schools Adventure Programme.
Your experience
We would love you to have a strong background in Sales with proven effective results but also having commercial acumen and experience, with the ability to think and act strategically. You will have a minimum of three years experience of leading, managing and inspiring teams. A supportive approach to the development and coaching of the team is an essential element within this.
The ability to work confidently and flexibly across all Trust departments, supporting where required.
A solid knowledge of the Education Sector for both Scotland and England as well as proven relationship building skills, and enjoyment of working collaboratively across departments and at all levels through effective communication.
Working for the Trust requires a Flexible ‘can-do’ attitude to workload, able to multitask and re-prioritise projects at short notice.
Areas of repsponsibility
- Leadership and management of the Education Team, providing direction, challenge, support and development as appropriate. This will also involve coaching and supporting the team in their professional development, as well as in the management and execution of sales targets.
- Development and ownership of The Education Team’s annual revenue target, specifically looking at Charitable funding levels, volumes and occupancy levels across all centres.
- Ownership of and responsibility for all aspects of the Education sector, ensuring that all aspects of marketing, sales, customer service, delivery and finance are reviewed and implemented to a high standard with the overall objective of informing greater impact for the clients
- Working collaboratively with Early Careers Business Development and Summer Adventures to share ownership of the current capacity levels. Ensuring optimum fill and a responsible client mix.
- Building strong relationships internally and externally. Developing and supporting the Education Team with new initiatives and lead generation ideas.
- Supporting the centre operational teams to have clarity of the sector and a deeper awareness of the Education teams role and focus.
- Ownership of the Education cost centre budget, including the development of return on investment data wherever possible.
- Optimising the use of all internal CRM systems and associated reporting for management purposes.
- Contributing to the work of the wider senior leadership team as required, including attending and contributing to senior team discussions, acting as an ambassador for The Trust at events and conferences, supporting colleagues in other areas of The Trust’s work.
Location: Home-based. The role will include considerable travel across the UK.
Settling in period
There is a 3-month settling in period from contract start date.
The closing date is 21st November 2025 with first interviews taking place on 2nd December 2025.
To inspire young people to realise their potential through learning and adventure in the outdoors.
Head of IT Operations & Governance
About the Organisation
NFP People are recruiting on behalf of a highly respected international philanthropic foundation that uses the law as a tool to combat climate change and drive environmental and social justice. This not-for-profit organisation partners with leading legal experts and changemakers to create systemic, sustainable impact.
Operating across multiple time zones and jurisdictions, the foundation’s work depends on a secure, resilient, and trusted technology environment that enables seamless collaboration and protects sensitive data at every level.
The Role
We’re looking for an exceptional Head of IT Operations & Governance to oversee and advance the organisation’s technology infrastructure, governance, and information security.
This is a strategic and hands-on leadership position, ensuring the foundation’s systems are secure, efficient, and scalable to support its expanding global mission. You’ll manage outsourced providers, optimise cloud and Microsoft 365 systems, and ensure the organisation maintains exemplary standards in cybersecurity, compliance, and data protection.
Confidentiality, integrity, and discretion are paramount. The ideal candidate will have a deep understanding of the pressures surrounding technology management in a global, fast-moving, and high-stakes environment balancing operational delivery with the need for strategic foresight and resilience.
Key Responsibilities
- Lead the development and implementation of a secure, scalable IT environment aligned with organisational goals.
- Oversee the governance, risk, and compliance framework, embedding data protection and cybersecurity best practices.
- Drive strategic initiatives including Microsoft 365 and SharePoint adoption, digital process improvement, and infrastructure modernisation.
- Manage third-party service providers and ensure high-quality, responsive IT support.
- Establish strong monitoring, reporting, and audit mechanisms to maintain readiness and accountability.
- Foster digital confidence across teams through user training, guidance, and knowledge-sharing.
- Act as the senior point of contact for IT risk management, business continuity, and emerging technology trends.
About You
You are a trusted, discreet, and strategic technology professional with a track record of delivering secure, high-performing IT operations in complex organisations. You bring strong governance, risk management, and stakeholder engagement skills, combined with the ability to lead confidently in sensitive and global contexts.
Essential skills and experience:
- Senior-level experience in IT operations, governance, or systems management.
- Deep expertise in Microsoft 365 and SharePoint environments.
- Proven track record in cybersecurity, data protection, and compliance frameworks.
- Experience managing outsourced service providers and large-scale technology projects.
- Strong strategic and analytical skills, with sound judgment and discretion.
- Excellent communication and stakeholder management across international teams.
Desirable:
- Senior experience in the not-for-profit or philanthropic sector.
- Experience in a global organisation, understanding diverse operational contexts and technology pressures worldwide.
Working Arrangements
- This is a hybrid position, requiring at least 2 days per week onsite at either the Central London or Amsterdam office.
- The post is full-time and permanent; however, a 4-day working week will be considered.
- Salary Range: £80,000 - £100,000 per annum
To discuss this role in more detail please contact Hannah at NFP People.
About The Social Change Nest
At the Social Change Nest (SCN), we’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers – like bank accounts and legal structures – that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency.
We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2020, we have supported groups in securing over £37m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.
The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years.
We work with all types of social movements and community groups, from climate to housing, wellbeing and animal rights. Read more about this here.
How we work
You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together.
We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them.
The ideal person will enjoy working towards building something new and exciting for our clients, and be able to thrive when things change quickly which you need to adapt to. You’ll be the type of person that will intuitively look at the entire system and how your role and function fit into it, always looking to collaborate and make sure there’s great communication across each part of the business.
About You
We are looking for a HR Manager to lead on external HR services delivered through The Social Change Hive (SCH). The Social Change Hive is an ethical payroll management service for people and organisations working towards social change. This role ensures that Hive clients receive expert HR guidance, compliant processes, and a positive employee experience.
Internally, The Social Change Nest’s day-to-day HR administration will sit with the Operations Manager – People & Systems. The HR Manager will collaborate with the Operations Manager to ensure alignment and provide specialised HR expertise where needed but will primarily focus on client-facing HR expertise.
Skills & Experience
- Proven experience as an HR Manager or similar role,
- Strong understanding of UK employment law and HR compliance.
- Experience with employment services is a strong advantage.
- CIPD qualification level 3 is essential.
- Experience of working within a team, with excellent communication skills
- Experience of managing HR platforms is desirable
- Exceptional organisational skills
- Excellent interpersonal and communication skills
- Ability to work with diverse social organisations, activists and changemakers
- Enjoys working in a fast paced environment
- Demonstrable experience of project management
- Exceptional attention to detail
- Strong and creative problem-solving skills
- Process-oriented
- Strong interpersonal skills and experience with stakeholder management
- Confident with numbers and finances
We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role.
Key responsibilities
Client HR Support & Advisory (50%)
- Provide expert HR advice and support to Hive clients, ensuring compliance with UK employment law.
- Act as the main point of contact for client employee relations (e.g. disciplinary, grievances, contract changes, leave entitlements).
- Support Hive clients with recruitment and induction processes, ensuring accessible, values-led practices.
- Deliver HR compliance checks for Hive clients, including contracts, policies, and processes.
- Advise clients on best practice for wellbeing, inclusion, and trauma-informed HR.
Compliance & Risk (20%)
- Ensure Hive services remain compliant with UK employment law and statutory requirements.
- Monitor changes in employment law and update Hive policies, templates, and processes accordingly.
- Oversee HR risk management for client organisations, escalating high-risk issues to Head of Operations.
Client HR Systems & Processes (15%)
- Manage Hive’s HR platforms (e.g. BrightHR) for client employees.
- Ensure accurate employee records and reporting for Hive client staff.
- Maintain and update client-facing HR resources and guidance.
Payroll & Benefits (10%)
- Support Hive’s payroll function by advising on client HR inputs (contracts, salary sacrifice schemes, benefits).
- Liaise with SCN Finance and external providers to resolve client payroll queries.
Internal support to Operations Manager (5%)
- Support Operations Manager with escalated HR queries and employee relations management
Terms and benefits
Terms: The role will be 30 hours/week. We will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional UK travel will be required (by arrangement).
We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.
Salary: £31,416 (pro rata, 30 hours a week)
Contract duration: This is a permanent contract.
Location: You must be based inside the UK. We have an office in Farringdon, London which London-based staff are in 2-3 times a week. We do have some staff working remotely but due to the responsibilities of the role, we would prefer the Head of Operations to be London-based.
We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person and for which we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary.
Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we are unable to provide visa sponsorship.
Holiday: 28 days plus bank holidays
Employer pension contribution: We offer a 3% employer pension contribution, that you will be auto enrolled into after 3 months of employment with SCN.
Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities
Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP.
Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:
- Salary sacrifice/exchange schemes for groceries, childcare and pensions, which provide staff with savings on National Insurance contributions, and tax where applicable.
- Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.
- Benefits app – retail discounts. Select from over 80 brands.
Start Date: January 2026, or sooner depending on availability
How to apply
To apply please fill out this application form, following the instructions on the first page.
IMPORTANT: You will need to sign in with a Google account in order to access the form. This is required to enable you to attach a CV to your form submission.
We recognise that AI tools are becoming increasingly prevalent in various aspects of professional life, including the job application process, view our AI use guidance for some points to consider.
Hiring process
We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications.
We follow a blind recruitment process, which means that hiring managers for the role can only see your work history and cover note when deciding to progress to the interview stage.
If you need any accessibility accommodations for this application please do not hesitate to contact us via the details on our website.
Please visit our main vacancies page for our equal opportunities statement.
The client requests no contact from agencies or media sales.
Salary: £57,000.00 per annum
Location: London Old Street (with flexible hybrid working options)
Contract: Permanent
Hours: Full time 37.5 per week – we are also open to flexible/part time applicants
Closing date: Tuesday the 18th of November at 11:30pm
Please note that interviews will be taking place on Monday the 1st of December. This will consist of a formal interview followed by a stakeholder panel interview on the same day.
Shelter is looking for a talented Head of High Value Operations and Stewardship to build the newly formed Operations and Stewardship team, which will provide our high value supporters across England and Scotland with an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home. This person will need a deep understanding and extensive experience of high-value fundraising and a proven track record in leading and motivating multi-disciplinary teams to problem solve through innovation.
If this sounds like the right next step in your career, we invite you to apply for this newly created role. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy.
About the role
This is a new and exciting role at Shelter, as the post-holder you will have the opportunity to head up a new function which will empower Shelter’s high value fundraisers to deliver transformative partnerships and donor relationships by providing exceptional operational support, donor insight, and high-quality resources. This team will help to build meaningful relationships that motivate supporters, diversifies our audiences, and secures the sustainable income needed to end the housing emergency.
This position is key to support our bold ambitions to grow high value income and provide best in class donor stewardship and experience. You will have the opportunity to shape our High Value Partnerships Operations and Stewardship function, making it your own. It is a very exciting time to be joining us as we launch our new four-year strategic plan.
What to expect
This cross High Value Partnerships team brings together the existing functions Prospect Development and High Value Events alongside the brand-new Information and Assets function. You will be responsible for overseeing these functions and developing the cross-team strategy. There are two excellent senior managers to lean on delivering Prospect Development and HV Events, so it is expected the main focus for the first 6-12 months will be driving the development of Information and Assets.
You will be required to translate organisational priorities into compelling cases for support and donor communications, create and manage funding priorities and funding gaps, improve access to case studies and other storytelling tools, partner with HVP teams to understand their requirement and their prospects and donor’s needs. Your work will be key to creating an inspiring donor experience that clearly demonstrates impact and encourages continued support.
You will champion new ways of working and best practice in high value fundraising operations, working to develop streamlined processes and systems to empower fundraisers with the tools they need to work their portfolios efficiently through the donor journey.
About you
We’re looking for a dynamic and experienced individual who has a strong understanding of high-value fundraising and a proven track record of leading and motivating multi-disciplinary teams, ideally within a high value fundraising environment.
You will need to have the ability to identify fundraising opportunities within complex strategic plans and be able to effectively shape these into compelling presentations for potential funders to drive income.
Being a natural relationship-builder, you will excel at collaborating and influencing teams both within and outside of fundraising to drive success and achieve shared goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits including:
- Charity Worker Discount
- Blue Light Card Discount
- 30 days of annual leave
- Enhanced family friendly policies
- Pension
- Interest free travel loans
- Access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We enable decision making
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.
We are looking for a modern people leader who will bring fresh thinking and inspire trust across the organisation; a forward -thinking person who will model the standards of behaviour expected from employees and effectively challenge any employee behaviour that falls below these standards. You will be a confident communicator and decision-maker with the ability to respond quickly and effectively to employee issues.
You will be part of the Senior Leadership Team and will have significant involvement in the development of the Trust across all areas, including future workforce development and organisational transformation.
Working closely with the Chief Executive you will be the trusted deputy in their absence, making key decisions relating to all aspects of the organisation’s operations and providing a consistent leadership approach that reflects our organisational values.
To be shortlisted for this role we require an application form to be completed and submitted.
To apply for the role, please click the button to be redirected to our website.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionYou’ll join Marie Curie’s Assurance & Compliance team - a collaborative and proactive group supporting the charity’s commitment to high standards, effective governance, and operational resilience. The team works across the organisation to identify risks, strengthen compliance frameworks, and ensure Marie Curie can continue to provide outstanding care and support, whatever challenges arise.
As Senior Compliance Manager, you will be our expert leading on development and enhancement of frameworks, policies, and guidance that strengthen Marie Curie’s ability to prepare for and respond to incidents, crises, and disruptions. You’ll provide expert advice, coordinate responses, and build organisational capability to ensure continuity of services - helping safeguard the charity’s people, operations, and reputation.
What you will do:
- Lead and develop Marie Curie’s corporate resilience, crisis, and business continuity frameworks.
- Advise senior leaders and stakeholders on incident management, recovery planning, and risk mitigation.
- Coordinate responses to incidents, crises, and complaints, ensuring alignment with policy and best practice.
- Develop and maintain insurance arrangements and claims handling processes.
- Oversee business continuity and recovery plans, ensuring they remain relevant and effective.
- Monitor and report on resilience and compliance performance, identifying insights and areas for improvement.
- Contribute to continuous learning by capturing lessons from incidents and sharing best practices across the organisation.
- Deliver training and exercises to build organisational preparedness.
Key Criteria:
- Substantial experience developing and managing corporate resilience, business continuity, or crisis management in a large or complex organisation.
- Qualification in Business Continuity Management (e.g., ISO 22301, CBCI) or other relevant certification.
- Knowledge of insurance, claims handling, risk management processes.
- Proven success in managing incidents effectively.
- Strong communication skills, with the ability to influence at senior levels and engage with diverse stakeholders.
- Comfort working in situations where priorities may shift and challenges arise, with a focus on finding solutions and maintaining progress.
- Excellent analytical, organisational, and report-writing skills.
Please see the full job description .
Meeting every requirement isn’t essential. If you are excited about this role and believe you can make an impact, we’d love to hear from you!
Additional InformationApplication & Interview Process
As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 19 Nov 2025.
Salary: £45,000-50,000 per annum
Contract: Permanent, full-time (35h per week)
Based: Home-based. You will work remotely with occasional travel across the UK as required.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Age UK is hiring a Philanthropy Lead! We are delighted to be recruiting for this brand new role in Age UK's award-winning partnerships and philanthropy team. You'll be joining a team of c30 talented and dedicated colleagues working across philanthropy, corporate partnerships, trusts & foundations, statutory, all supported by a fantastic partnerships operations team. We work closely with colleagues in services to drive forward our restricted funding priorities and are well embedded within the charity.
It's an exciting time to join Age UK as we embark on a new income generation strategy to drive significant growth in income and impact, to end the crisis hiding in plain sight for older people.
We're looking for an experienced major donor fundraiser who has the passion, drive and strategic understanding to lead Age UK's Philanthropy programme. You will work to create a step change in philanthropy income & impact, aligned to Age UK's thematic priorities to tackle pensioner poverty, disconnection and health and care - locally, nationally and internationally. You will forge relationships to secure new donations and maintain existing donor relationships, whilst also leading and coaching a team you have the opportunity to recruit and build yourself.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Last date for applications Monday 17th November 2025. Interviews for shortlisted applicants will take place via Teams on Tuesday 25th and Wednesday 26th November.
Age UK internal grade: 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Significant experience of developing philanthropy strategy, implementing major donor programmes and meeting annual income targets. A, I, P
- Significant experience of driving a pipeline of opportunities forward, making 7+-figure asks and supporting senior colleagues and volunteers to participate in the ask process. A, I P
- Proven outstanding donor-facing and relationship management skills with the demonstrable ability to communicate, influence, and negotiate successfully at the most senior level with donors and colleagues. A, I, P
- Experience of managing teams of fundraisers to work at pace to achieve targets and build long-term relationships with donors. A, I
- Proven success developing complex restricted funding bids that have secured six and seven figure multi-year investment from individuals. I, P
Skills and knowledge
- Confident when speaking to external stakeholders with the ability to influence at all levels, including senior business people and celebrities. I
- Excellent levels of financial management and numeracy with significant experience of putting together, managing and monitoring budgets. A, I
- Outstanding communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences - up to board level. A, I, P
- High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. I, P
- Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. I, P
- Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising. I, P
Personal attributes
- A passion to join Age UK in supporting older people and a belief the support from major donors is critical to achieving our strategic goals. A, I
- A high degree of diplomacy, tact and confidence. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of working with public fundraising teams to drive philanthropy and legacy prospecting. I, P
- Experience in developing and delivering major appeals/ campaign fundraising. I, P
- Experience in project management, reporting and analysing results. I
Skills and knowledge:
- Sound administration skills, including a good working knowledge of MS Office products and databases. I, T
Personal attributes
- A collaborative approach and the ability to work effectively with internal stakeholders in the wider Fundraising division and most other teams within the Age UK. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Science Centre (CSC) sits at the heart of a vibrant network of philanthropists, educators, community groups, visionary businesses and local government bodies across East Anglia. With over a decade of trusted STEM engagement behind us, a dedicated expert team and a loyal network of long-term supporters, CSC is uniquely positioned to drive lasting
change in communities across the region.
This role builds on that strong foundation. You will deepen existing relationships, identify and shape new opportunities, and help secure CSC’s long-term financial sustainability through innovative, high-impact partnerships.
As the primary contact for partnership development, you will play a central role in shaping and funding our multi-year programmes, while also leading on high-value, short-term opportunities connected to our Cambridge Science Park site and outreach hubs such as Inspire Wisbech. Your work will balance immediate income generation with the cultivation of long-term strategic
relationships that advance CSC’s mission and regional impact.
The client requests no contact from agencies or media sales.
Location: Remote with travel across the UK.
About the role
It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy.
The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.
This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures
The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.
As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.
Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
How To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack with applications needing to be submitted by 9am on Thursday 13th November 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 27th November 2025. Second interviews to be held on Friday 5th December 2025.
If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post
The Business Administrator will play a key role in ensuring the smooth day-to-day running of AHS. This position focuses on the practical delivery and coordination of operations including implementing processes, maintaining systems, and supporting teams to work efficiently to deliver a longitudinal study. Acting as a central point for administration, the postholder will help keep our operations organised, identify and escalate issues as they arise, and ensure that processes and activities run seamlessly across our remote organisation.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Main responsibilities
Operational Delivery and Implementation
· Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study
· Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently
· Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Manager
Administration and Systems Management
· Maintain and update shared digital platforms, databases and documents to ensure accuracy and compliance
· Manage administrative functions such as task tracking in a fully virtual environment
· Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents
· Manage AHS central inbox(es) and escalate matters to the Business Manager as appropriate
Team Coordination and Support
· Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required
· Provide key administrative support during meetings, including business and study meeting minutes as required
People and HR Administration
· Support HR processes including onboarding, training coordination, and maintaining staff and contractor records
Knowledge, skills and experience Essential criteria
· Experience of working in a health and/or data research environment
· Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role
· Proficient in Microsoft Office suite of software
· Able to manage information electronically through databases and spreadsheets
· Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines
· Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions
· Understanding and experience of using project management tools and techniques
Desirable criteria
· Experience of working in an organisation in its infancy or a start-up
Dimensions
· This is expected to be a full-time post
· AHS is a national organisation, and our activities take place across the UK
· Flexible working will be required across several geographical locations in the UK
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is EoD Sunday 16 November.
Interviews are currently expected to be held during the week commencing 08 December 2025.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
About the role
We are seeking a Grants Systems and Business Analyst to join our Foundation, providing subject-area expertise to our grantmaking and wider teams. This exciting role leads on our grants system and processes and ensures we are working in the best way to support our grant-making (approx. £35m of grant spend per year).
You will lead on maintaining, designing and developing grant making systems and processes and their relationship to other parts of the organisation. You will work with colleagues to identify where we could improve our use of existing digital systems or introduce new systems and oversee the introduction of new systems as agreed including the development of a new grant management system. A key element of this role is to help others work in the most efficient and effective way.
In addition, the role leads on introducing, developing and overseeing the operation of digital systems to support the operation of PHF’s wider business. The post holder will bring a mix of technical and people skills to lead on continuous improvement, ensuring our systems and workflows fit the needs of the organisation and those we work with, and colleagues are skilled-up to work effectively. This may involve working on the introduction of new software as required and will include working with our IT support company, software suppliers and colleagues who have specific oversight of some systems.
Main areas of resposibility
- System and Process Design for grant-making
- Systems to support PHF’s operation
- System Administration and Support
- Integration with other systems
- Reporting and data management
Our ideal candidate will be an experienced digital systems and data expert who can confidently translate technical language to a non-expert client group in order to improve systems and ways of working. You may have exeperience of Blackbaud Grantmaking software or will be confident to pick this up.
About us
Paul Hamlyn Foundation was established by Paul Hamlyn in 1987. Upon his death in 2001, he left most of his estate to the Foundation, creating one of the largest grant-making foundations in the UK.
We use our resources to support social change, working towards a just and equitable society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.
Our vision is for a just society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.
Our mission is to be an effective and independent funder, using all our resources to create opportunities and support social change. We partner with inspiring organisations and individuals to put them at the heart of leading change and designing solutions to overcome inequality.
We are committed to being an anti-racist organisation. This commitment drives how we work, who we work with and how we make decisions. You can read more about our commitment to Diversity, Equity, and Inclusion (DEI) here.
We have five funding priorities where we wish to see change for our work in the UK:
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Investing in young people
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Migration
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Arts
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Arts Education
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Nurturing ideas and people
Our values are important to us and we work to and carry them through all our activity.
Benefits
The Foundation is based in light and recently refurbished offices near Kings Cross in London and we currently work to a hybrid working model with 40% of time worked in the office and the rest a combination of external grantee visits and homeworking. We offer fantastic benefits including
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25 days annual leave,
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10% non-contributory pension contributions with optional additional 2.5% matched employer contributions
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Enhanced maternity and paternity policies
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Complimentary lunch when in the office.
First stage interviews are expected to take place remotely on Friday 28th November. Second stage interviews are expected to take place in-person on Wednesday 10th December.
We are one of the largest independent grantmakers in the UK, focusing on the arts, education and learning, migration and young people.



The client requests no contact from agencies or media sales.




