Operations and charity events manager jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking a Finance & Operations Leader to lead Design for Good’s finance, operations and organisational effectiveness, combining strategic thinking with hands-on delivery.
Reporting directly to the Managing Director (MD), you will lead the organisation’s core finance, operational and enabling functions, ensuring we have the financial and operational infrastructure, people systems and governance frameworks needed to deliver our mission.
This is a hands-on senior leadership role, suited to someone who is both strategically minded and operationally confident — a collaborative leader who can lead suppliers, strengthen systems and financial processes, and take ownership of day-to-day operational delivery in a growing global charity.
Key Responsibilities
Financial leadership, planning and sustainability
● Support the MD in developing the annual organisational budget and take overall responsibility for financial performance, controls and processes.
● Work closely with the external accountants to ensure timely and accurate management accounts, annual accounts, financial reports, forecasts reporting for the MD, Board and Finance Committee.
● Take ownership of cash-flow forecasting, reserves management, financial planning and financial controls to support the organisation’s long-term financial sustainability.
● Ensure compliance with Charity Commission requirements, Companies House requirements (for any trading subsidiary) and charity SORP accounting standards.
● Lead the annual independent examination process and manage relationships with external auditors/examiners and other financial advisers.
● Oversee payroll, pensions, VAT returns and day-to-day financial administration, working closely with the external accounts team.
● Oversee restricted fund accounting, ensuring accurate tracking of grant expenditure, compliance with funder requirements and timely financial reporting.
Operations, systems and organisational effectiveness
● Lead and strengthen the organisation’s operational infrastructure, ensuring systems, processes and ways of working are effective, efficient and fit for purpose.
● Maintain an overall organisational plan, coordinating priorities, timelines and dependencies across the organisation.
● Identify and implement opportunities to improve organisational systems, operational processes and internal coordination to strengthen effectiveness and support sustainable growth.
● Oversee the day-to-day running of the organisation, including office management, IT systems, supplier contracts and operational compliance.
● Ensure the organisation’s IT and digital systems effectively support current and future organisational needs, including identifying and implementing opportunities for AI to improve efficiency and support organisational goals.
● Lead procurement and contract management, ensuring value for money, appropriate controls and effective supplier relationships.
● Lead financial and operational planning for key organisational activities, including the logistics and delivery of major events.
● Oversee joiner and leaver processes, ensuring a consistent, compliant and effective experience and that all required processes are correctly followed.
Governance, risk & compliance
● Lead the management, monitoring and reporting of the organisational risk register, ensuring key risks are actively managed and appropriately reported to the Board and relevant sub-committees.
● Ensure compliance with relevant legislation and regulatory requirements, including employment law, GDPR, health and safety and charity law.
● Act as the organisational lead for data protection, ensuring effective and compliant data protection practices across the organisation.
● Provide the Company Secretary function, including preparing Board papers and minutes, supporting the administration of the Finance and Risk Committees, and maintaining statutory registers and records.
● Work closely with the Chairs of the Finance and Risk Committees to support effective Board oversight of financial, operational and organisational risks.
● Ensure organisational policies are kept up to date, appropriately reviewed and approved by the Trustees.
Key Requirements
● Demonstrable experience in a senior finance and operations leadership role within a charity, not-for-profit, public or values-led organisation.
● Strong experience leading organisational operations and enabling functions, including finance, governance, compliance, IT and organisational infrastructure.
● Strong financial management experience, including budgeting, forecasting, management accounting, financial controls, audit processes and financial planning.
● Experience contributing to organisational strategy, operational planning and decision-making as part of a senior leadership team.
● Good understanding of governance, organisational risk management and regulatory compliance within a charity or not-for-profit environment.
● Experience working in a fast-paced environment, managing competing priorities, complexity and operational risk while maintaining a high standard of delivery.
Preferred Skills and qualifications
● At least 5 years’ experience in a managerial finance and/or operations role.
● Ability to operate confidently at both strategic and operational levels, balancing long-term organisational planning with hands-on delivery and problem-solving.
● Strong financial and analytical skills, with the ability to interpret, present and communicate financial information clearly to non-finance audiences, including Boards and senior leadership teams.
● Ability to influence, advise and support decision-making at senior leadership and Board level.
● Strong organisational and problem-solving skills, with the ability to strengthen systems, improve operational processes and enhance organisational effectiveness.
● Excellent interpersonal and relationship-building skills, with the ability to build trust and collaborate effectively across teams and with external stakeholders.
● Strong IT and digital systems skills, including experience with finance systems, CRM platforms and organisational technology tools.
● Ability to navigate complexity, manage organisational risk, exercise sound judgement and make sound decisions in a values-led environment.
● Excellent time-management and prioritisation skills, with the ability to manage multiple competing demands and deliver to deadlines.
Knowledge & Understanding
● Good understanding of charity finance, governance and regulatory compliance, including charity SORP and restricted and unrestricted fund management.
● Good understanding of people administration, employment legislation, organisational risk and operational compliance, including safeguarding responsibilities.
● Understanding of how financial management, operational infrastructure and people practices contribute to organisational effectiveness and the delivery of mission and impact.
Design for Good mobilises a global alliance to create lasting impact through design.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Cure Parkinson’s is looking for an experienced events professional to join our Research Team and take charge of our programme of research workshops and conferences, both for the scientific community and for lay/patient supporters of the charity. This is an exciting time to join the team as we restructure our event offering and grow our programme of activity.
As our Scientific Programmes Manager you will have a degree in life sciences, with experience in neuroscience an advantage. You will have significant experience in planning, co-ordinating and delivering scientific programmes events, meetings and conferences (in-person, hybrid and virtual). You will be adept at liaising with and growing a research community and be skilled at speaking to and writing for both lay and scientific audiences.
To apply please upload your CV (max 2 pages) and covering letter (max 2 pages) outlining how you meet the criteria for the role.
Interviews will be held on Wednesday 7 and Thursday 8 October 2026.
We are interested in hearing from you and seeing your examples so please do not use generative AI in drafting your application.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Music as Therapy International is looking for an ambitious, creative and relationship-focused Fundraising Manager to lead our fundraising as we enter an exciting new phase of our development.
Registered in 1998 and recently converted to a CIO, we are a small, established charity with a big ambition: To inspire, guide and champion caregivers to use music to strengthen care. Our work equips caregivers with practical skills and approaches that use music to improve the lives of people in vulnerable situations around the world.
As our Fundraising Manager, you will have a genuinely influential role in making that ambition possible. Working closely with our Director and wider team, you will take the lead on developing and delivering our fundraising strategy across trusts and foundations, major donors, regular giving, community fundraising, corporate partnerships and legacies.
This is not a role where you will be one small part of a large fundraising machine. You will have the opportunity to shape our approach, develop meaningful relationships with supporters and funders, identify new opportunities and turn our impact into compelling propositions that inspire people to give.
We have entered a new strategic period focused on extending our reach, evolving our training and securing the future of music in care. In 2025 we operated with an income of c.£225k. We are now looking for someone to build on this, bringing fundraising expertise, initiative and curiosity to help us turn our strategic ambitions into sustainable growth.
If you are an experienced fundraiser who enjoys having responsibility, building relationships and seeing the direct results of your work, we would like to hear from you.
Please submit your CV and a Covering Letter responding to our two questions (max. 200-300 words per question):
1) What attracted you to the Fundraising Manager role at Music as Therapy International?
2) What from your fundraising experience is most relevant to the role and the charity?
If you have any questions, or would like an informal chat about the role, please contact the charity and ask to speak to Richard.
Interviews with suitable candidates will take place as applications are received (an initial Zoom call, followed by an in-person second stage interview for shortlisted candidates).
The client requests no contact from agencies or media sales.
You will lead on all aspects of safety, facilities and estate management at our outdoor learning centre Hindleap Warren. You will also support and advise the facilities team (managed on site by the Director of Finance at our London Office. This role will be a blend of strategic and pragmatic thinking to create a great place to work, along with the need to ‘roll up sleeves’ and ensure our buildings, grounds and systems of work are safe, compliant, efficient and sustainable. A monthly visit to the London office will be expected.
What you will be doing
Facilities Management
- Lead on delivery of all Facilities Management services, including but not limited to: M&E, fabric, cleaning/ housekeeping, bed linen/ laundry, car parking, grounds, waste management, pest control and external contractors. Occasionally support may be needed out of normal working hours in emergency situations.
- Establish and maintain a comprehensive planned preventative maintenance programme ensuring the satisfactory operation of all buildings, plant and equipment and ensuring our buildings remain compliant, safe, fit for purpose and reflect our brand values at all times.
- Procure and manage services, evaluate contracts and tender processes through a blend of in-house and out-sourced delivery methods, as appropriate, and evaluate value for money.
- Work with the Director of Centres and Delivery and Head of Centre to set the estates, facilities and health and safety elements of their annual budgets and advising on capital expenditure requirements.
- Lead an efficient and high-performing housekeeping and facilities team, ensuring all areas of responsibility are run effectively, maintaining the highest standards of safety, customer experience and service delivery.
- Effectively line-manage and support the development of your team through regular 121s, annual appraisals, guidance and training, including working on their personal development
Health & Safety
- Maintain a health and safety management system -ensuring all regulatory requirements are met, including overseeing risk assessments, health & safety policies and procedures and annual audits.
- Attend monthly meetings of the Safety and Safeguarding Team, analysing reported accident and incident data.
What you bring to the role
The following attributes are required for the role.
- Experience of delivering safe and effective work on customer-facing premises and grounds.
- Experience of managing high performing teams to deliver in line with the needs of an organisation.
- Experience of working and leading teams across multiple sites.
- Relevant qualifications in facilities and estates management and Health & Safety.
- NEBOSH General is essential.
- Knowledge of the Health & Safety compliance standards applicable to our sites and how these should be achieved. (Please note the outdoor adventurous activities are managed by the operations team – specialist knowledge of these areas are not required).
- Ability to communicate in a range of settings with people at all levels of an organisation.
- Ability and experience of training others in health & safety.
- Experience of working as a member of a management team and bringing about changes through the action of your peers and team.
You will be able to demonstrate our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at Hindleap Warren
- Generous holiday allowance of 39 days per annum (31 days A/L plus 8 bank holidays).
- Catered meals provided whilst working when the kitchen is serving young people in residence.
- Health Care Cash Plan.
- Free access to the Employee Assistance Programme for you and your family.
- Free access to the ‘Headspace’ app for you and your family.
- Free access to the Charity Mentoring Network, as a mentee or mentor.
- Free onsite parking.
- Magnificent location surrounded by nature.
- You’ll be working with a fantastic team of passionate colleagues across London Youth.
- An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve.
- You will be making a difference to the lives of young people!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
Following an exciting period of growth, CoppaFeel! is looking for a dedicated and enthusiastic Finance Manager to join our expanding team. This is a fantastic opportunity for a solutions focused individual looking to continue their career in charity finance, both Financial Accounting and Management Accounting, and play a key role in supporting the smooth running of our financial operations.
You’ll be working closely with our Head of Finance & Contracts to help manage CoppaFeel!’s day-to-day finances and contribute to a range of essential finance functions. As part of a newly developed finance team, you’ll have the chance to make a real impact as we shape our systems and processes to support our continued growth.
We’re looking for someone with experience of line management within a finance role, ideally within a small team or charity environment. You’ll need to be confident using accounting software (we use Xero), have strong Excel skills, and be comfortable working independently. Most importantly, you’ll be proactive, detail-oriented, and eager to contribute to the success of our mission.
You will sit within the CoppaFeel! Finance Team. This role is a hybrid role with a minimum of 2 days in the office per week.
Duties & Responsibilities
Financial Accounting & Operations
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Oversee cashflow, month-end processes, reconciliations, journals, payroll, VAT, Gift Aid and grant income.
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Manage the day-to-day finance function, including queries and bank payments.
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Maintain effective financial policies, controls and processes to mitigate financial risk and promote best practice.
Management Accounting
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Checking and finalising of budget holder monthly reports and other internal financial reports.
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Finance business partnering delegated budget holders (managers).
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Lead quarterly Forecasting process & support on annual budget setting.
Stakeholder Management
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Support Auditors and provide required financial information.
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Line manage finance officer and assistant.
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Work with external finance agencies to ensure a smooth handover of day-to-day processes.
Procurement & Projects
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Supporting in value for money costings and ROI’s.
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Work with People team to check Freelance contracts.
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Work closely with the Operations Team and others on cross-organisational projects.
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Undertake any other reasonable duties or responsibilities as required by the Charity, in line with the needs of the organisation.
Skills, Knowledge, & Personal Attributes
Essential
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Qualified Accountant or qualified by experience
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Strong relationship building and communication skills and the ability to engage with a range of people within the organisation
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Have good working knowledge of reporting requirements and UK charity regulations experience including SORP
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Have experience driving change and improving processes.
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Experience in managing a Finance team
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Intermediate to advanced excel skills (pivot tables, sumifs, vlookups etc)
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Proactive and able to use own initiative to be solutions focused
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Ability to identify financial risks and maintain effective controls
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Excellent attention to detail and accuracy
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Ability to analyse financial information and provide clear, practical advice
Desirable
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Experience using Xero
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Experience using Power Query
Application information
Applications will close at 9am, Wednesday 16th September however pre-assessment Excel tests will be conducted throughout the application period.
First Interviews will be held week commencing 21st September
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.
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Employee Assistance Programme
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Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.
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Access to Self Space training and 1:1 therapy
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Core working hours of 10am to 4pm
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Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We want our recruitment process to be inclusive, accessible and fair for everyone. As a Disability Confident Employer, we actively encourage applications from disabled people and are committed to providing reasonable adjustments throughout the recruitment process. Disabled applicants who meet the minimum essential criteria for the role will normally be offered an interview. In some high-volume recruitment processes, we may limit interviews to candidates whose applications most closely meet the role requirements.
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
Job Title: Birmingham Warehouse Operations Manager
Reporting to: Senior Operations Manager
Location: Birmingham, B24 8HZ
Hours: Full time, 37.5 hours per week
Contract: Permanent
Salary: £31,817 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
- Leading on delivering successful end to end warehouse operations and logistics for the site, maintaining a strong presence throughout the warehouse operations, making decisions, problem-solving and balancing priorities whilst always acting with integrity and due diligence.
- Planning, coordinating and managing daily operations at our busy Birmingham warehouse, including daily schedules for stock intake, storage, order processing and dispatch as well as ensuring effective inventory control and cross departmental working.
- Ensuring efficient completion of all daily tasks to keep the warehouse running smoothly, meeting both business and customer needs taking responsibility for ensuring that your team(s) perform to and meets the required Key Performance Indicators (KPIs) and targets.
- Upholding the highest standards of staff and volunteer as well as site welfare and safety, ensuring all warehouse policies, health and safety procedures and protocols are followed by the team and anyone onsite.
- Working closely on a daily basis, with colleagues in the Supply Chain, Development and other regional Warehouses, to help resolve overall operational issues, sharing learning, embedding continuous improvement as well as develop new operational/logistic activity contributing to improved performance and growth of your warehouse and the wider operations team activity, capacity and output.
Key Responsibilities
- Warehouse Operations, including logistics management
- Food Safety Compliance, including quality
- Health and Safety Management
- KPI and Cost Management
- Stakeholder Management
- People Management
- Cross departmental interface and relationship management
- Profile and Promotion
1. Warehouse Operations including logistics, as needed
- Plan, co-ordinate, manage and oversee day-to-day warehouse operations, ensuring all performance, service, quality and safety standards and outcomes are met and delivered.
- Lead on warehouse layout optimisation, inventory management, and stock management processes.
- Support the development, establishment and mobilisation of Corporate Events, commercial and training Kitchen and Meal service as part of Sir Peter Rigby Coronation Food Hub.
- Maintain accurate records for stock, deliveries, and performance.
- Coordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and health & safety.
- Conduct variance analysis, inventory audits, and drive corrective actions.
- Ensure a clean, audit-ready, and well-organised warehouse environment.
- Ensure adequate resourcing for the teams, working within budgets.
- Ensure adequacy, variety and volume of food for members at all sites through
- Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
- Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter
- Ensure that the vans are maintained as roadworthy and legal (taxed and insured)
- Ensure that community food members in your region receive a service, supply and variety of food that is expected/agreed, working closely with the Development Manager to flag potential issues with supply and/or service
- Continually seek and develop best practice on warehouse operating practices from within and outside the FareShare network.
2. Food Safety Compliance and Health and Safety Management
- Take responsibility for the food compliance, health & safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers, working closely with FSM Health and Safety lead.
- Ensure and drive compliance with all FareShare Midlands and FareShare policies and procedures and industry standards as required by food donors and regulators and maintain gold standard at audit level.
- Direct all operations to ensure safe and compliant warehouse operations and food delivery to Community Food Members (CFM’s).
- Ensure Health & Safety process and systems implementation (including Housekeeping) in the warehouse.
- Actively work to support health and safety advisor in carrying out risk assessments, audits and support risk management processes, continuously developing and adopting a health and safety first culture, protecting volunteers, our staff and visitors.
- Ensure the service is delivered in accordance with FSM’s Equal Opportunities Policy and maintain the values and culture of the FSM operation.
- Escalate any health, safety, compliance issues that can’t be resolved locally.
3. Key Performance Indicators & Cost Management
- Work to ensure key KPIs on service levels, performance, food safety, health and safety, complaints, waste and waste conversion rate are met to required standards.
- Ensure the warehouse operates within allocated budget, escalating any variance from budgets or risks to allocated budgets.
4. People Management
- Lead, develop and direct teams on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out.
- Lead, direct and manage staff and volunteer teams to oversee the effective delivery of services and projects ensuring staff and volunteer engagement, training, development and support.
- Coach and develop team members to ensure operational excellence.
- Undertake warehouse staff personal development reviews, regular 1-2-1 meetings and support as required, in line with HR processes.
- Work with the Volunteer coordinator to recruit and train the right volunteers and other work placement trainees within the project.
- Work alongside the volunteer team to ensure a complete and up to date rota is available.
5. Profile and Promotion
- Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
- Build and maintain excellent relationships with all stakeholders.
- Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
- Ensure a positive culture within the organisation, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement, engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.
6. Other
- ·Undertake all other duties appropriate to the post/level of role, as delegated by Line Manager.
Person Specification Experience/Technical Expertise/ Qualities
- 3+ years' experience in a logistics or warehouse management role
- Strong knowledge of, warehouse operations, and inventory control
- Experience working with chilled/frozen storage
- Detail-focused with a continuous improvement mindset
- Solid (established) experience and understanding of health, safety, and quality compliance
- 2+ years people management experience within a Warehouse environment, including developing teams of people and training others on operating procedures
- Excellent, clear and proactive communication skills, both internal and with external stakeholders
- Team working & management skills, including both the ability to delegate and to develop people with a positive approach
- Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
- Ability to do physically demanding work at times
- A positive and creative attitude in support of our FSM values
- Motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
- Flexible work approach, including a willingness to cover alternative shift rotas
Qualifications
- IT literacy, in particular of using Microsoft applications (Outlook, Word)
- Sound numeracy skills
- Qualifications in Food Hygiene, Health & Safety as it applies to food distribution
Desirable
- Knowledge of fleet and driver compliance (desirable)
- Fork Lift truck license would be an advantage, (training provided)
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
Closing date for applications is Friday 18th September.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rural Refugee Network (RRN) is a small local charity in East Hampshire, Havant and Portsmouth, working alongside refugees and people seeking asylum through the work of six board members, thirty operational volunteers, one part-time permanent employee and a small bank of project staff and contractors. The charity is widely recognised by stakeholders and the local community for sensitively and effectively addressing the many challenges people arriving in the UK face as they strive to resettle and thrive in our community.
RRN is seeking an experienced Head of Operations to lead its support for refugees and people seeking asylum. This is an exciting opportunity to lead a small charity through a period of significant change, with overall operational responsibility for the charity, including partnerships, funding, coordination of delivery, safeguarding and compliance.
Working directly with a range of stakeholders and beneficiaries, the ideal candidate for this complex and high trust role will be self-reliant, adaptable, and able to engage and influence through excellent face-to-face and online communication skills. This is a genuinely flexible role, with significant autonomy over when and where work is undertaken. There will be regular opportunities for in-person team management and relationship-building, alongside substantial flexibility in how the wider working week is structured and where work is carried out. We are looking for someone who is confident working independently, manages their own time effectively and values the trust and responsibility that come with this level of autonomy.
A candidate who is energised by working flexibly and sensitively with a small team will thrive in this role, which offers the opportunity to make a direct and meaningful impact on people’s lives.
Experience in the refugee sector is desirable.
Deadline: 5pm Monday 21 September
To apply, please send your CV and a supporting statement of not more than 2 sides, explaining your motivation, reflecting on how you would approach being RRN’s only core employed leader, and demonstrating your fit against the specification below. Please use the email subject heading “Head of Operations Application”. Unfortunately, we are unable to respond to all applications.
Job Description
Title: Rural Refugee Network Head of Operations
Reports to: Board of Trustees
Hours: Part-time (0.5 FTE, negotiable). Permanent contract.
Salary range: £40,000 - £45,000 FTE depending on experience.
Benefits: 25 days plus bank holidays (pro rata to hours agreed). 3% employer pension contribution.
Location and expectations: Flexible hybrid working with frequent travel to projects, events and stakeholder meetings in Portsmouth, Havant, Petersfield and the wider Hampshire area. Occasional evening and weekend in-person working required.
Purpose: To lead the day-to-day operation, development and sustainability of Rural Refugee Network, working with trustees, volunteers, funders and partner organisations to ensure refugees and asylum seekers receive practical support and RRN maintains compliance and operational sustainability.
About the role:.
In this small charity, the Head of Operations combines operational coordination, programme oversight, partnership development and income generation, with delivery shared across volunteers, trustees and contracted staff.The role offers a high degree of autonomy and flexibility, alongside the opportunity to shape how the organisation works and develops. It requires strong judgement in balancing opportunities, risks and priorities within limited capacity, and the confidence to work independently while bringing others with you.
RRN is volunteer-led, and the Head of Operations is the organisation’s only permanent employee, holding overall coordination and accountability for day-to-day operations. This is therefore a broad, high-trust role: rather than delivering everything directly, you will enable and coordinate others, working closely with trustees, volunteers and contractors who deliver significant elements of the activity you lead.
The role will suit someone who enjoys variety, autonomy and a flexible working pattern, and who is comfortable taking ownership while knowing when to collaborate, delegate or seek support.
Key responsibilities:
Leadership, coordination and partnerships
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Deliver agreed strategic objectives and support trustees in developing future priorities.
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Prepare quarterly Board reports.
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Coordinate relationships with statutory, voluntary and community partners.
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With the support of trustees, represent the charity in local forums, develop opportunities for collaboration and promote RRN in the local community.
Programme and volunteer coordination
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Provide oversight of funded and core programmes.
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Recruit, train and manage project staff (currently two youth workers) and contracted/sessional staff.
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Recruit, train, support and retain volunteers.
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Oversee referral pathways and access.
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Support volunteer-led communications activity including website, newsletters, social media, impact reports and case studies.
Income development and funding
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Write grant applications and manage reporting requirements (with volunteer/trustee input).
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Maintain and develop funding pipeline and actively develop new funding streams.
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Support relationship-building with donors and community supporters.
Finance and compliance
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Monitor programme budgets, working with the Treasurer.
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Support trustees in governance, reporting and compliance responsibilities.
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Maintain organisational policies and procedures.
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Lead safeguarding practice and reporting, acting as Designated Safeguarding Lead and ensuring policies are implemented by staff, volunteers, and contractors.
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Maintain oversight of organisational risk, compliance with Charity Commission, data protection, employment requirements and insurance arrangements.
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Ensure appropriate administrative systems are in place and followed, including maintaining up-to-date records in the CRM, Lamplight.
PERSON SPECIFICATION
Essential
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Substantial experience managing programmes or services in the charity/social impact sector, including line management, budgeting and financial oversight, and grant compliance/reporting.
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Strong partnership-building and stakeholder engagement skills.
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Experience leading and recruiting volunteer teams.
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Deep understanding of safeguarding and compliance and recent experience leading safeguarding practice and decision-making. Up to date on requirements and best practice.
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Ability to work independently, exercising sound judgement about what trustees need to know and when, and to prioritise effectively within limited capacity and competing demands.
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Excellent written and verbal communication skills, IT proficiency.
Desirable
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Experience working with refugees, asylum seekers or other vulnerable groups.
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Understanding of immigration, integration or resettlement issues.
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Successful fundraising and bid-writing experience.
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Experience of local authority commissioning or grant funding.
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Comfort and experience in IT, data and/or CRMs.
RRN is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment is subject to an enhanced DBS check, including a check of the relevant barred list, two satisfactory references, including your most recent employer, and safer recruitment practice including verification of employment history and a right to work check. RRN is unable to sponsor work visas, so applicants must already have the right to work in the UK.
St Dionis Church is looking for an exceptional Operations and Office Manager to oversee the practical, financial, and administrative life of our vibrant church community.
This is a pivotal role. You will work directly alongside the clergy and staff team to manage our beautiful facilities, streamline our systems (using ChurchSuite), and organise and make possible the functioning of the body of Christ at St Dionis.
From managing daily church infrastructure and overseeing finances, to acting as PCC Secretary and supporting our local charity partnerships (like Glassdoor and Crosslight), you will ensure everything runs smoothly behind the scenes.
We need a highly organised, systematic, rigorous, joyful and efficient team player who loves making things happen.
The client requests no contact from agencies or media sales.
Tinnitus UK is looking for an experienced, ambitious and highly organised Operations Manager to join our senior team and play a key role in the leadership and future development of the charity.
You will work closely with our CEO, Board of Trustees and colleagues across the organisation to help turn our ambitions into action and ensure Tinnitus UK has the strong foundations, systems and ways of working it needs to succeed and to best support people living with tinnitus, and those who support them.
You will be an important link between the staff team and Board, bringing insight, challenge and practical solutions to organisational decision-making. You will lead and develop a small team, build strong relationships with external partners and suppliers, and take ownership of a broad portfolio spanning finance, governance, people, systems, risk, compliance and organisational improvement.
We are looking for someone who enjoys making organisations work better: someone who can see the bigger picture while also making sure the detail is right. You will be comfortable moving between strategic conversations with the CEO and Trustees and the practical work required to make things happen.
You do not need to be an expert in tinnitus. What matters is that you share our values, are motivated by our purpose and want to use your operational leadership to help Tinnitus UK achieve more for people affected by tinnitus.
About the role
As Operations Manager, you will provide leadership across Tinnitus UK’s internal operations, ensuring we have robust systems, financial oversight, governance, people processes and infrastructure in place to deliver our strategy.
Working closely with the CEO, you will translate organisational priorities into effective plans and ways of working. You will help create clarity across the organisation, identify risks and opportunities, make sure decisions are followed through and drive continuous improvement.
You will also play an important role in ensuring that Tinnitus UK is ready for the future: improving organisational resilience, strengthening our infrastructure and helping us develop the capacity to grow our reach and impact.
About you
We are looking for an experienced operations professional who enjoys making organisations work better and wants to take significant responsibility within a national charity.
You will be proactive, solutions-focused and comfortable bringing structure to complexity. You can see the bigger picture while making sure the detail is right, manage competing priorities and take ownership of work through to delivery.
You will be confident working with colleagues at all levels, from supporting and developing your team to discussing finance, governance and organisational priorities with the CEO and Trustees. You will build trusted relationships with external partners and suppliers and be comfortable offering constructive challenge when needed.
You will bring experience across a number of areas including organisational operations, financial management, project and change management, governance and risk, people management, suppliers and contracts, and organisational systems or CRM platforms.
Experience within the charity sector, membership organisations, digital transformation, events or professional education would be valuable, as would experience working closely with a CEO, senior leadership team or Board.
Most importantly, you will be collaborative, pragmatic and dependable, with the confidence to take ownership, maintain high standards and help create an organisation in which people can do their best work.
What we can offer
This is an opportunity to take on a genuinely influential role within Tinnitus UK at an important point in our development.
You will have the scope to shape how the charity operates, introduce improvements and work closely with our CEO and Board to strengthen the organisation for the future.
The role offers considerable variety. One day you might be discussing organisational risk and financial performance with Trustees; the next you could be improving a system, negotiating with a supplier, supporting a member of your team or developing the operational plan for a major national event.
You will join an organisation committed to improving the lives of people affected by tinnitus and a team that wants to continually improve the way we work and the impact we achieve.
Tinnitus UK is committed to equality, diversity and inclusion and welcomes applications from people with a wide range of backgrounds and experiences.
If you are an experienced operations professional looking for a senior role where you can influence, improve and help lead an organisation with a clear social purpose, we would love to hear from you.
How to apply
Please apply with your CV and a cover letter outlining how you meet the person specification, including the experience and skills you would bring to Tinnitus UK.
The deadline for applications is 5pm on Monday 14 September 2026.
Interviews will take place in person on Wednesday 23 September 2026 at our Sheffield office.
Striving for a world without tinnitus.
The client requests no contact from agencies or media sales.
Divisions Events Manager (Maternity Cover)
£45,814 - £51,591 pa plus excellent benefits
London and hybrid working
35 hours per week, full-time, fixed term (maternity cover) contract
The College is seeking an experienced, self-motivated individual to manage and deliver a varied programme of events for the English Divisions of the Royal College of Psychiatrists.
Reporting to the Head of Divisions, and working with an experienced team of staff and members, you should be a team-player with excellent communication skills who is able to deliver a range of online and face-to- face events across England.
You will have a solid understanding of medical education events and will have experience of working in a membership organisation. You will be adept at building strong working relationships with members to produce events, as well as promoting the continuing engagement of the membership at a local level.
We need a flexible and confident individual to join our team who can hit the ground running and who will enjoy the variety promised by this role. The role entails regular travel across England with the need for occasional overnight stays.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 16 September 2026
Interviews: 29 September 2026
We are looking for an experienced Regional Opperations Lead, to coordination all aspects of the StreetDoctors operations within the London Region and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid, through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing their skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
- To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
- To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
- To deliver training and ensure the quantity and quality of projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
We are looking for an Operations Executive Assistant to join our Operations Team. This is a varied role at the heart of the organisation, combining operational coordination and executive support. Working across every part of Purposeful Ventures, you will help ensure colleagues have the systems, processes and support they need to do their best work.
Working closely with the Director of Finance and Operations, you will coordinate operational priorities, anticipate issues before they arise, and ensure the organisation runs smoothly, enabling senior leaders to remain focused on strategic work.
No two days will be the same. You might be coordinating a new starter's first day, overseeing office operations, preparing papers for senior meetings, implementing a new operational process, coordinating organisational compliance activities, supporting grant administration, or resolving an operational issue before it becomes a problem.
This is a role for someone who enjoys making things work well. You will be trusted to take ownership, build strong relationships across the organisation and continuously improve how we operate. You'll need to be equally comfortable supporting senior leaders, coordinating projects, solving practical problems and paying close attention to detail.
This role sits at the centre of Purposeful Ventures. You will work with colleagues across the organisation, gaining a broad understanding of how we operate while taking ownership of the systems, processes and coordination that help enhance how the organisation works. If you are someone who enjoys understanding how organisations work and finding practical ways to make them work even better, you will have plenty of opportunities to make a difference.
Job Description
Purpose
The Operations Executive Assistant plays a central role in the efficient running of Purposeful Ventures by providing operational management, executive support and administration across the organisation.
The role is varied and post holders are expected to have, and will be supported to continue to develop, expertise across a broad range of operational activities.
Responsibilities and duties
Executive support
Working closely with the Director of Finance and Operations and Management Team:
- Monitoring operational priorities and proactively following up actions on behalf of the Director of Finance and Operations.
- Preparing briefing notes, reports and background information to support decision-making.
- Coordinating cross-organisational activity on behalf of the Directors, ensuring actions are progressed and deadlines met.
- Providing proactive executive and administrative support to members of the Management Team.
- Managing diaries, scheduling meetings and coordinating logistics where required.
- Providing holiday and absence cover for the Executive Assistant to the CEO, ensuring continuity of support.
- Preparing agendas, coordinating papers and tracking actions from meetings.
- Organising meetings, workshops and events.
- Anticipating administrative requirements and proactively resolving issues to enable senior leaders to focus on strategic priorities.
- Coordinating operational issues across the organisation, using judgement to resolve matters independently and escalating where appropriate.
- Handling confidential information with professionalism and discretion.
Operations and Business Administration
- Working closely with colleagues across operations, communications, philanthropy, finance and project teams:
- Being a first point of contact for enquiries, correspondence and shared mailboxes, ensuring a consistently high level of customer service.
- Managing calendars, room bookings, registering and greeting visitors, organising meetings and organisation wide events.
- Ensuring the effective management of organisational documents, templates and operational systems.
- Maintaining CRM records and contributing to operational reporting.
- Coordinating document administration including agreements and approvals.
- Driving continuous improvement of organisational systems and processes, for example:
- Leading small operational improvement projects.
- Coordinating the implementation of new systems and operational processes.
- Support organisational change initiatives.
- Acting as first point of contact for our external IT provider (Penelope), managing internal IT operations
- Coordinating our operational compliance calendar, ensuring key activities are completed on time, including:
- Supporting the implementation and review of organisational policies and operational procedures.
- Coordinating annual policy reviews and maintain version control.
- Monitoring mandatory organisational compliance activities and escalating any risks.
- Maintaining relationships with operational suppliers; coordinating contract renewals; monitoring service delivery and escalating issues.
- Coordinating office health and safety arrangements, working closely with the building management company. Coordinating workplace risk assessments, maintaining accident records and coordinating fire marshal/first aid arrangements. Acting as Fire Marshal following appropriate training
People operations and onboarding
Working closely with the People Coordinator and colleagues to deliver an outstanding onboarding experience by:
- Carrying out Right to Work and DBS identity verification processes through our Due Diligence Checking platform, including video identity checks where required.
- Managing IT onboarding requests, including Penelope onboarding forms.
- Coordinating system access including EdCity passes and user set up.
- Preparing first-day arrangements including laptops and merchandise; welcoming new starters including building orientation, team introductions, and IT set up.
- Scheduling induction meetings, one-to-one introductions and team coffees.
- Setting colleagues up on the compliance learning system and assigning mandatory training. Monitoring new starter and refresher training to ensure completion and compliance.
- Maintaining organisation charts and onboarding documentation.
Office and Facilities
Ensuring that Purposeful Ventures provides a welcoming, productive and well-organised working environment by:
- Coordinating the day-to-day running of our fully serviced office at EdCity.
- Welcoming visitors and supporting colleagues in the office.
- Managing office supplies and equipment.
- Liaising with building management and external suppliers.
- Coordinating office IT equipment and ensuring new and existing colleagues have the equipment they need.
- Supporting the organisation of internal events and team activities.
Supporting Incubating Organisations and New Projects
Working with organisations that Purposeful Ventures is incubating by:
- Providing ad hoc administrative support to them and new projects.
- Assist with processes, communications, and administration.
- Support teams with coordination and project delivery activities.
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for a highly organised, proactive and collaborative professional with experience providing executive and operational in a fast-paced environment. You will take ownership, build trusted relationships across the organisation, and be passionate about creating efficient systems and delivering an outstanding experience for colleagues and stakeholders.
You will bring an appreciation of the charity and social impact sector and a commitment to Purposeful Ventures' mission and values, recognising the importance of working for the good of the wider system.
Key requirements
The successful candidate will have:
- A strong understanding of office, operations and business administration, with an appreciation of how effective operational processes enable organisations to deliver meaningful outcomes and impact.
- Knowledge of executive support and the principles of providing proactive, high-quality support to senior leaders and management teams.
- An understanding of employee onboarding, colleague experience and the importance of creating a welcoming, well-organised and inclusive environment for new starters.
- Working knowledge of Microsoft 365 and confidence using and administering a range of digital systems, with the curiosity and agility to learn new technologies quickly.
- An understanding of organisational policies and procedures, and the importance of maintaining compliance, consistency and good governance within a charity.
- An understanding of the role of the Charity Commission and Companies House, and an appreciation of the governance and compliance responsibilities of charitable organisations.
- An understanding of information governance, confidentiality and UK data protection legislation (including GDPR), and the importance of handling sensitive information with integrity and professionalism.
- Right to work in the UK
Experience
The successful candidate will have demonstrable experience of:
- Providing proactive executive or senior administrative support to senior leaders or management teams, anticipating needs and enabling others to focus on strategic priorities.
- Coordinating complex diaries, meetings, events and logistics while balancing multiple competing priorities.
- Managing office operations or business administration within a busy, collaborative and fast-paced environment.
- Coordinating multiple operational priorities while exercising sound judgement and working with a high degree of autonomy.
- Delivering a positive onboarding experience through coordinating new starter administration, systems, induction activities and colleague support.
- Taking ownership of operational processes and continuously identifying opportunities to improve systems, simplify ways of working and enhance the experience of colleagues.
- Building positive and trusted relationships across teams and with external suppliers, partners and stakeholders.
- Working with confidential and sensitive information, consistently exercising sound judgement, discretion and high ethical standards.
- Working collaboratively across functions to achieve shared objectives and support organisational success.
Desirable:
- Experience within the charity, education or social impact sector.
- Experience supporting governance, Board or senior leadership meetings.
- Experience coordinating compliance processes such as Right to Work, DBS checks or mandatory training.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with London’s Air Ambulance Charity to recruit for an Events Manager for The Institute of Pre Hospital Care. This is a full time, permanent role to work from their sites at Aldgate/Whitechapel approximately 3 times per week.
For 37 years, London’s Air Ambulance Charity has been a leader in the development and practice of pre-hospital care in the UK and abroad. It has influenced clinical guidelines, governance standards and the practice of air ambulances in the UK, Europe and Australia.
London’s Air Ambulance Charity delivers first-class, world-renowned training and education via The Institute of Pre-Hospital Care. Founded in 2013, its mission is to drive excellence in pre-hospital care standards and practice through education, innovation and research. The Institute of Pre-Hospital Care is the education and training arm of the charity and delivers training and education events not only to the clinical teams but to many other clinicians outside of London’s Air Ambulance Charity as well.
The charity is looking for an enthusiastic and experienced events professional to help support their developing programme of large-scale medical education and innovation events. You’ll have strong organisational and communication skills with experience of planning and delivering events. Working closely in The Institute of Pre-Hospital Care team, with the charity’s wider teams and clinical and academic colleagues, you will help to deliver high-quality, high-profile events to a wide audience including medical students and pre-hospital medicine specialists.
To apply please submit your CV and a tailored supporting statement, preferably in Microsoft Word/PDF format. For the statement, in no more than two pages please outline how your skills, knowledge and experience match those required for the role. For the full Job description please click on the Appointment Brief button below.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.
The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.
The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.
The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.
As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
Tasks and responsibilities:
Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).
•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.
Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.
•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.
Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.
•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.
Person specification / What we’re looking for:
Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]
Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]
Application closing date: Monday 14 September at 5pm (BST)
First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026
Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026
Early applications are encouraged.
For any queries, please contact our recruitment team.
The client requests no contact from agencies or media sales.


