Operations Director Jobs

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

We are looking for energetic, proactive and self-motivated individual As Evaluation Administrative Assistant you will be responsible for co-ordinating the evaluation of the Boy’s Development Programme, working in collaboration with the Future Men project manager, project co-ordinators and external evaluation team to ensure that the evaluation is implemented and delivered successfully.

 The post holder will work with boys from Year 7 to 11 across secondary schools and will be responsible for onboarding boys to the evaluation, liaising with parents and carers to collect informed consent, conducting randomisation, and collecting data at the start and end of support. The post holder will also support the Operations Director with ensuring a successful implementation of the evaluation in line with FM’s vision, mission and values.

What we can offer you 

• Pension Scheme 
• Cycle to Work Scheme 
• 28 days, prorata 

This is a hybrid role, however there will be times (at beginning of terms and end of term) when you will be expected to be on site in schools and the office every day to do the evaluation elements,  In terms of travel the org covers travel costs for work related travel.

New Vacancy for Operations Director at a well-respected charity in Newport

Do you want to make a difference with your leadership skills? Have you considered a leadership role within a well-respected charity that is making a difference in Wales?

The Gap Wales works to fill the gap between key needs in our community and current public services. The majority of our work is with asylum seekers and refugees. We work with them to help improve their well-being, advocate to meet essential needs and work in partnership with other local services.

After years of helping this community integrate with our wider community, The Gap Wales was registered as a CIO in 2019. Since then it has developed an enviable reputation, including glowing praise in both the UK Parliament and Senedd Cymru. We work in partnership with Newport City Council, Pobl Homes and many other specialist charities.

Last year we completed a Strategic Review of our charity to help us grow well. Demand for our services continues to grow as does the giving from many individuals and bodies who support the positive difference that we are making.

Now we need the right leadership in place. Working with both our highly skilled passionate staff and the Board of Trustees, this new Operations Director role will help lead The Gap Wales into the next phase. Come and join us on this exciting journey.

Although on-site people management is an important part of this role, there is also the opportunity to work remotely every Friday.

There are more details in the attached job description that I've attached. If you believe you could be the right person for the job, please send a cover letter explaining why & your CV.  We are excited to hear from you...

** Deadline for applications = 31st July 2024 **

We have a fantastic opportunity to join The Queen’s Reading Room - an independent charity seeking to promote the joy of literature and the benefits of reading, and to support people in beginning a lifelong reading journey. Formalised as a charity in 2023, we’re a young charity; now is an exciting time to help shape our future direction. 

Here at The Queen’s Reading Room we are seeking a talented and experienced Operations Director to report directly to our CEO. As Operations Director, you will have strategic oversight of The Queen’s Reading Room’s core operations, act as the charity’s second-in-command and lead our team to be efficient, productive, and effective. The ideal candidate has proven experience of managing a team in a finance, events, operations or development role, and is comfortable in translating strategy into actionable strength for our charity’s growth.

Responsibilities:

• Analyse internal operations and identify growth opportunities for the charity, such as partnerships and venues for events

• Oversee financial planning and evaluations, including budgeting and leading the charity’s annual accounts and audit for the Charity Commission 

• Oversee daily operations of the charity, including Finance, Fundraising, Marketing and Content Production, leading our team to encourage maximum performance

• Helping our Events strategy to strong profitability 

• Keeping an eye on all governance issues, such as policies to implement and update

• Preparing board reports 

• Assist the CEO in fundraising ventures and manage relationships with donors

These cover the central duties of the role, but as we’re a small team the person in this role can also expect to work across many aspects of the charity, including: the creative vision for the charity; helping to design and manage events; helping to devise and manage neuroscience research projects; helping to devise and manage our grassroots strategy to increase the number of people reading in the UK and internationally; helping to devise the creation around national reading campaigns and helping to devise strategy around our content across our social media, website and podcast. 

The goal of the Operations Director position is to secure the functionality of the charity, to drive extensive and long-lasting growth, and to manage our small, dedicated team in their operations. The person joining now will have a direct influence on the long-term direction and legacy of the charity and it’s key that they find that prospect exciting and energising. 

The key qualities of our ideal candidate:
 

• Excellent at problem solving, with a positive, can-do attitude 

• Practical, logical thinking, with an ability to analyse the benefits of different strategies and to create strategy from scratch 

• Brilliant people skills and a team-oriented approach, including an ability to pay attention to the needs of the team and a willingness to muck in 

• Confidence and willingness to take the lead on projects, such as our first audit and annual report

• Resilience and focus, undaunted by the challenges that charities face, including on budget and fundraising 

• Confidentiality and discretion

• Energy! 

We’re not expecting a candidate to have all the skills needed at the start of their role, but it is essential that they have the desire and enthusiasm to learn new skills and to learn from the CEO about the running of the charity.

The role is home-based, with regular video meetings and occasional meetings in London (infrequently around the UK). 

The salary is available upon request.

If you think you could be a great fit in our small but expanding charity, please submit your CV and a cover letter of no more than 500 words by midnight on the 1st August. In your covering letter you should include: 

• How your experience aligns with the responsibilities of the role

• What you see as the challenges and opportunities of this role

• Why you would be interested in driving The Queen’s Reading Room’s growth 

Interviews are anticipated for mid-August. As a small team we regret that we may not be able to give feedback on every application. Good luck!

St Michael’s Church, Chester Square is a collective of passionate worshippers and a warm sense of community, located a short walk from Victoria in central London.

We are looking for an Operations Director with enthusiasm, experience and a strong, personal Christian faith to lead the office team.

There is flexibility, we will consider applicants wishing to work part-time or full-time. If you wish to explore this, please mention it in your application.

The job description is available on the St Michael's website.

The deadline for applications is 12pm on Friday 9th August 2024.

Associate Director for HR Operations
£61,740 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Associate Director for HR Operations is an exciting and new role at the College in which you will work collaboratively with all Divisions to support a range of operational and strategic HR activities, as well as embracing and contributing to College wide projects and the enhancement of the People & Culture Division.

Reporting directly to the Executive Director for People and Culture, you will take ownership for reviewing and developing policies and processes, alongside establishing innovative approaches to ER issues, change management, managing the recruitment of key hires and championing the EDI agenda.

As Associate Director for HR Operations, you will provide enthusiastic leadership, direction and development to the HR team involved in employee relations, encouraging proactive ER interventions to ensure the increased productivity and efficiency of the College.

Partnering with department managers to identify staffing needs and developing strategies for attracting, developing and retaining top talent, you will embed organisational values as well as overseeing the recruitment and selection process, conducting interviews and making final hiring decisions.

MCIPD qualified and with a bachelor’s degree in Human Resources, you should have extensive knowledge of employment laws and regulations as well as proven experience of working in a trade unionised environment.

You should have a strong strategic mindset with the ability to align HR strategies with business objectives, as well as a proven ability to use management information to drive activity to improve organisational performance. You will also be responsible for maintaining and improving the College’s HRIS.

Strong leadership and managerial skills along with the ability to effectively coach and mentor a team are essential, as are excellent organisational, interpersonal and communication skills.

It is also essential for you to be able to build and maintain strong relationships with employees, managers and stakeholders. Experience of working in a membership organisation would be desirable.

The HR Operations team is responsible for developing initiatives and tools to support the achievement of RCPCH’s strategic objectives. A key requirement of the team is to ensure that we attract, develop and retain the people necessary to provide the organisational agility and skills to meet the transformational change and challenges we face now and in the future.

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 12 August 2024.

Horsham Matters - Overview

 Horsham Matters is a local Christian charity that works to prevent and relieve poverty throughout our district.  We do this by the provision of essential services such as food, fuel and household goods, providing advice and guidance to households in need, and working with partners to address the root causes of poverty. Our work is funded by income generated through donated goods which can be sold in our shop or online, by grants and donations and through public fundraising.

 Operations Manager

The Operations Manager is a critical role to ensure the smooth running of all our operations.  Reporting to the Managing Director, you will be a member of the Senior Leadership Team with responsibility for leading a team of staff, volunteers and 3rd party contractors.  You will strive to continually improve systems and procedures across the Charity whilst maximising opportunities to increase income.

This is a full-time role (37.5 hours per week), which will also require some weekend working (approx. 8 Saturdays/year).

Core Responsibilities:

Operational leadership:

· Line management of Logistics Team including performance management, building capability and training etc.

· Ensure smooth communication and excellent links across Charity buildings

· Ensure the optimal use of the vans for delivery, collections etc., including the planning of routes which are cost effective and time efficient

· Work with the Office Manager team to ensure that the needs of clients requiring household items are met by the Logistics team

· Work with the Store Manager to ensure that the Charity store is stocked appropriately, including arrangements for stock rotation

· Support volunteers to develop their role in the warehouse, providing clear instructions and setting expectations

· Liaise with third party contractors including removals firm, IT contractor and others as required

 Safe environment

· Responsible for maintaining a safe environment at our Community Support Centre and other Charitable Activity venues; completing health and safety tasks

· Responsibility for all Horsham Matters buildings, ensuring effective maintenance and building related health and safety

· Ensure vehicles are safe and road worthy, ensuring essential maintenance takes place

· Fully participate and demonstrate best practice including the physical aspects of moving equipment and furniture, as well as driving the van and all other tasks across the logistics sector of the charity

· Ensure that items not suitable for sale are disposed of appropriately and in a timely manner to prevent health and safety issues arising

· Develop and continually review reuse and recycling ensuring that the Charity optimises reuse, as well as maximising revenue

Online sales

· Lead for on-line sales and all other sales avenues excluding our Charity shop (Love it Again) – including ensuring that items are collected, advertised sold and delivered appropriately and maximising gift aid opportunities with donors

· Provide excellent customer service to all members of the public

 Additional Duties

· As a small charity, all employees are required to work together flexibly and collaboratively which may require undertaking different tasks on occasion as agreed with the Managing Director

Person Specification

Experience

 Essential

· Leadership, including mentoring and developing colleagues

· Leading within a logistics environment

· Project development

· Knowledge and understanding of health and safety regulations

 Desirable

· Experience of working in the charity sector

· Experience of the retail sector

Key Skills

• Able to work constructively as a member of a team
• Able to make decisions alone and to prioritise work under pressure

· Excellent organisational skills

· Ability to motivate team members

· Proactive and reactive – according to the needs of the situation

· Someone who leads by example

Personal attributes

• A genuine interest in the voluntary sector: Supports the aims and objectives of Horsham Matters and shows empathy with those who are struggling
• Enjoys working with other people and supports diversity and equality of opportunity
• Resilient with a willingness to persevere in difficult situations

Who we are

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of Role

Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.

About the Role

• Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
• Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
• Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid.
• Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
• Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
• Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.

About You

• Proven experience in a leadership role within the non-profit sector, preferably in an international context.
• Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
• Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
• Experience in managing diverse teams and complex projects across multiple countries and contexts.
• Proven experience in change management and driving organisational development initiatives.
• Proven financial management skills, including budgeting, forecasting, and reporting.

Why You Should Apply

Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.

Benefits

• 37 days holiday (including Bank Holidays and Privilege days)
• Hybrid working (working in office 2 days a week)
• Paid time off for medical appointments
• 2 hours lunch break on Fridays
• Time off in Lieu (TOIL)
• Pension Scheme

The International Programme Officer will report to our Global Operations Director and will work closely with personnel and partners in different countries where WW supports development programmes, to ensure the work we support is aligned with WW’s strategy, and that the delivery of our work has impact, is on track and is in line with donor agreements and budgets. 

Specific responsibilities will include:

1. Programme coordination, monitoring, evaluation, reporting and learning

• Support organisational and programme planning, ensuring alignment with agreed delivery targets, outputs and outcomes.

• Support partners to ensure MEAL systems are effective in tracking, supporting and learning from delivery of workplans.

• Monitor financial and material resources relevant to project needs, flagging any concerns to the line manager and UK Director of Corporate Services.

• Champion learning, supporting teams and partners to analyse, package and deliver learning internally and externally for advocacy and communications, focused on driving system change at scale.

• Proactively seize opportunities and troubleshoot problems that arise in the course of the work. Deliver proactive management interventions that keep work on track and maximise impact.

• Ensure social inclusion, where the needs of vulnerable people are clearly heard and acted upon, is at the heart of our work.

• Support effective communication across and with the UK team, and partners in other countries. 

2. Technical delivery and quality assurance

• Provide technical advice and support partners with delivery, investigations and assessments.

• Identify or co-develop appropriate methods and guidance to support delivery of key tasks within the programmes.

• Liaise both diplomatically and effectively with stakeholders. 

• Ensure quality documentation and record keeping.

• Support country teams to undertake desk studies and literature reviews and produce and issue background reports.

• Support organisational capacity building and training of partners, including compliance with internal policies and best practice.

3. Documentation, learning and advocacy

• Mentor and support teams to collate, analyse and synthesise knowledge generated.

• Mentor and support teams in documentation, including writing and reviewing high quality, timely reports programme reports that respond to donor requirements and illustrate impact.

• Develop, co-author and disseminate knowledge products, including case studies, training modules, and guidance materials in support of programmes, liaising with the Director of Public and Political Engagement.

• Support our partners to develop powerful evidence-based stories and narratives to engage media, specific targeted groups, our wider networks and new audiences, including press, multi-media and website content.

• Coordinate and support the effective use of Information and Communications Technology across teams.

• Identify opportunities to increase programme visibility and raise the organization’s profile by disseminating results within and beyond the development community and water sector, liaising with the Director of Public and Political Engagement.

4. Organisational development

• Represent Water Witness and the interests of its stakeholders at local and international meetings as required, and develop strategic relationships with partners.

• Contribute to the strategic development of the organisation including through supporting the development or support of funding proposals, bids and efficient back office support and management.

• Provide advice, support to the Director, Senior Leadership Team, team, partners and the Board of Trustees.

• Help secure and deliver consulting and other work assignments globally as required.

At Sadler’s Wells everyone is welcome.

Your strategic leadership skills and ability to approach business with a customer-led lens will be great assets for you at this exciting time of growth for Sadler’s Wells as we open our fourth venue.

Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all. 

As Director of Operations, you’ll be responsible for providing strategy on all day-to-day management, safety, and security of Sadler’s Wells’ operations across all venues, as well as acting as the Responsible Person for Health & Safety (H&S). Having goals for environmental sustainability, your input here will help to drive the organisation’s objectives.

This is a new role which we anticipate will grow and evolve with you and the requirements of the organisation.

You’ll be part of the Senior Management Team, ensuring Sadler’s Wells can respond to the unexpected; embedding suitable plans to ensure business continuity, and the scope to exercise your specialist knowledge and experience.

We know that flexibility works both ways – We’re a supportive and hardworking team that values innovation and collaboration. We have a ‘smarter working’ approach and encourage both on-site and remote working.

Sadler’s Wells benefits include:

• Employee Assistance Programme, which includes counselling
• Complementary tickets and discounts
• Enhanced holiday and time off in lieu
• Additional pay for parental and family leave, subject to eligibility
• Extended carers’ leave

We welcome all applications by 11:59pm GMT on 1 August 2024.

Interviews will take place, in person, on 8 August 2024. Second stage interviews are scheduled for 14 August 2024.

We are committed to building a culturally diverse workforce. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler’s Wells also works collaboratively with Parents in Performing Arts (PiPA) in efforts to support parents and carers within the industry.

If you would like support or have any queries regarding the format or submission of the application, please contact us.

We are working in partnership with Age UK Birmingham, who empower people aged 50+ to live with dignity, respect, good health and wellbeing, and can access services, support to meet their needs.  They support people across Birmingham, Sandwell and surrounding areas to enrich their lives and live independently.

They are seeking a new Head of Operations to join their senior management team, to build on the progress made by the charity over the last 5 years. 

The new Head of Operations will lead the charity’s forward-facing operations, building on current strengths and identifying new opportunities. Partnership working with national Age UK and local stakeholders particularly in Health and NHS settings across the West Midlands and neighbouring Age UKs will also be a key focus.

You will have:

• Proven multi team leadership experience and the ability to manage and motivate staff and volunteers 
• Well-developed communication and presentation skills both written and verbally
• The ability to understand and deal with complex documents and solve problems
• Skilled at prioritising conflicting demands, project management planning and development
• The ability to produce clear and concise reports and documents as required
• Experience in financial planning and managing budgets

The successful candidate will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of older people in Birmingham, Sandwell and surrounding areas in accordance with the strategic aims of the organisation. 

You will ensure all services meet required financial and quality standards and comply with all contractual requirements. 

The post-holder will work with the Chief Executive in identifying new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income and will fulfil the role of deputy to the Chief Executive as required.

For more information and a full job specification please contact Sandra Smith, Associate Director, Charisma Charity. Applications should be submitted through the Charisma website and include your CV and supporting statement. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 28th July 2024

First interview date: 15th or 20th August

Second Interview date: 23rd August

Job Description
Title: Operations Administrator
Reports to: Associate Director of Business & Operations
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.
Key Responsibilities:
•
Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.
•
Collate websites update requests and liaise with Communications Team to instigate the changes.
•
Proofreading and final point of sign off before Senior Managers.
•
Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.
•
Diary Management for the senior management team
•
Minute taking and writing for Senior Management.
•
Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.
•
Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.
• Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.
•
Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.

Person specification:
-
Educated to GCSE level
-
Excellent verbal and written communication skills
-
Competent in Microsoft Word and Excel
-
Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
-
Ability to work on own initiative
-
Good attention to detail and accuracy
-
Can work flexibly, and as part of a team
-
Methodical and thorough approach to work
-
Friendly and polite

Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?

Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week.  Working with a vibrant team of over 60 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.

Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food.  We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.

Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.

We are looking for an individual who shares these values for the role of Part-Time Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health and safety standards, support the Project Director to achieve agreed outcomes and goals.

If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.

Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision.  Strong organisational and planning skills, as well as good people management and interpersonal skills are essential.  Understanding or experience of the voluntary sector would be helpful, as would customer service experience.

This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!

Please note:

We are seeking someone who can commence their employment with us at the earliest possible opportunity.

Monday, Wednesday and Thursday are the days we expect to require this role. 

How to apply for the role:

Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.

Applications should be sent by 5.00pm on August 12th

We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.

If you want to understand more about us, or have questions about the role, or request reasonable adjustments,  please send an email to us giving us your name and a contact phone number and we will respond as soon as possible.

An excellent opportunity to join a dynamic team at the heart of cutting-edge marine conservation.  This is a role which will optimise Blue Marine’s ability to deliver conservation, work with partners, reduce the charity’s risk and support the finance and fundraising operations.

Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030.  We are a London-based NGO, with around 50 projects in 25 countries around the world.

Following a phase of sustained growth, Blue Marine is seeking a Head of Operations.  This new team member will support the Director of Finance, Operations and Governance to manage a broad scope of operational functions, particularly focused on contracts and agreements, data management, risk management, systems and security.  The role will involve collaborating with colleagues from across the organisation to drive system and process improvements.  (Note that HR is not within the scope of this role.)

We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential. 

Role and Responsibilities: 

Reporting to the Director of Finance, Operations and Governance, you will:

• Write organisational policies and lead the policy workflow process on Sharepoint, driving policies through the amendment, approval and employee attestation phases.
• Manage the relationship with Blue Marine’s external IT Support consultancy, including communicating changes to cyber security and leading asset management processes.
• Support the finance, fundraising and project delivery teams with funding/partnership contracts, agreements and MoU templates, including writing and reviewing routine agreements.
• Assist with the restructure of data architecture across Sharepoint and provide appropriate support and training for colleagues across the organisation, including future new starters.
• Support the implementation of new software and technologies across the organisation, potentially including Microsoft Copilot AI.
• Advise the executive team on data management and GDPR.
• Assess and manage operational risk, including maintaining the organisational risk register but also in the wider promotion of a responsible risk culture.
• Support the finance and fundraising teams with due diligence queries from donors.
• Assess suitability and manage renewals of insurance cover.
• Maintain records and statutory registers and assist with the facilitation of good governance.
• Line management of the Office Manager, taking responsibility for ensuring the office is fit for purpose and driving the office management committee in maintaining high standards of office tidiness and aesthetics.
• Other ad-hoc duties as required.

Personal specification

The ideal candidate will be, above all else, an excellent professional communicator, comfortable with both writing formal documents and managing operational change within the organisation.  You do not need to have legal experience but will nevertheless have a proven ability to produce formal but readable agreements and policy documentation.  You do not need to have a technical IT background but will nevertheless be comfortable discussing best practice and data management within the Microsoft Office 365 cloud environment and use your experience to support colleagues to get the best from the technology available to them.  You will be a champion of Blue Marine’s working environment, taking an active role in the office culture and driving staff engagement of operational systems through giving presentations and one-on-one support to colleagues. You will uphold Blue Marine’s values and always embody this behaviour internally and externally.  Blue Marine is committed to supporting staff with extensive training and will support the successful candidate in developing skills required for the role.

Skills and Experience

• Essential: Excellent written communications skills with a proven ability to document formal matters in a readable manner.
• Essential: Excellent verbal communications skills with a proven ability to communicate technical matters in an understandable way.
• Essential: Experience with writing and reviewing policies or contracts or formal agreements.
• Essential: Technical knowledge or highly skilled user of Microsoft O365, including sharepoint.
• Highly desirable: Experience working with multiple stakeholders to tight deadlines.
• Highly desirable: Management-level experience in driving organisational change.
• Highly desirable: Experience with data management and cloud storage architecture.
• Highly desirable: GDPR experience as a data controller or similar.
• Highly desirable: Experience in risk management and risk mitigation.
• Highly desirable: Skilled communicator in promoting positive office culture.

Qualities

• Enthusiasm for the conservation of the environment, climate and oceans.
• Self-motivated, able to work on own initiative and with a hands-on approach.
• Able to prioritise and deal effectively with a busy workload in a dynamic environment.
• Comfortable working to tight deadlines with multiple stakeholders.
• Honest and discreet when dealing with personal and confidential information.
• Able to learn quickly and adapt to developing processes and systems.
• Embody Blue Marine’s core values of being:

          - Brave, innovative and pioneering,

          - Compassionate, supportive and responsible

          - Empowering

       - Equitable

          - Respectful

          - Collaborative

Hours: Full time, 35 hours per week.  Monday – Friday, 9am - 5pm but flexible working is encouraged.

Location: Somerset House, London. Flexible and remote working is possible, although regular presence in the office will be expected.

Benefits: A generous benefits package is offered, including an optional subsidy of £2,000 per year which is currently available to employees attending the London office at least two days per week.