Operations director jobs in east barnet, greater london
This is a unique opportunity to become the first Chief Executive of a bold and ambitious charity with a global mission: that every baby should experience the best start in life.
Founded in 2025 by The Rt Hon Dame Andrea Leadsom DBE, the 1001 Critical Days Foundation is built on three pillars: funding frontline charities, commissioning pioneering research, and championing the cause of babies globally. We’ve already secured significant philanthropic investment, launched groundbreaking projects and forged global partnerships. Now, we’re ready to go further and faster.
1001 Critical Days Foundation
Chief Executive Officer
Location: Central London-based
Salary: £100,000 per annum
This is a hugely exciting opportunity to lead an ambitious new organisation, looking to grow the scale, reach and impact of our work globally. As our inaugural CEO, you will lead the Foundation through its next phase of growth, working closely with our Executive Chair, Board of Trustees, committed team and expert advisory groups. You’ll shape our growth, inspire our team, and amplify our impact across the UK and internationally.
Our new CEO will:
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Maximise our reach and influence to improve outcomes for babies worldwide by leading on our global engagement, advocacy and policy influencing work with partners and governments
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Provide inspiring, values-driven leadership and foster a collaborative, high-performing culture
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Oversee operations, advocacy and fundraising to ensure delivery and sustainability
We are looking to appoint a passionate and ambitious leader who brings:
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Senior leadership experience in advocacy, ideally at a global level
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Demonstrable impact of effecting social change or influencing public policy, with a deep understanding of how to influence and drive policy change
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A track record of increasing impact in the charity, public or private sector
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Proven experience of building trusted relationships with high-level stakeholders
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Financial and operational oversight experience, with a commitment to excellence and equity
We welcome applications from candidates with diverse backgrounds and experiences. You don’t need to come from the early years sector; what matters most is your passion, ambition, and belief that every baby deserves the best start in life.
For further information, to access the full appointment brief and to apply to this role, please visit the Prospectus website.
To arrange a confidential discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie with a copy of your CV.
Recruitment Timetable
Deadline for applications: Wednesday 15th October 2025
Interviews with Prospectus: 21st – 28th October
Interviews with 1001 Critical Days Foundation: w/c 3rd November 2025
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
The role
You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.
Key responsibilities
CRM
- Working alongside our development partner, support the successful implementation of a new CRM system
- Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
- Support colleagues to use the system effectively
- Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required
Other systems and platforms
- Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
- Support colleagues and schools to use these systems effectively
Order processes
- Set up and own the processes by which schools place orders for services
- Respond to queries from schools related to subscriptions, orders and pricing
- Work with the Finance Officer to ensure customers are accurately invoiced for services used.
Data reporting, analysis and presentation
- Set up and run regular reports of key information to stakeholders, to include:
- Camden Learning’s leadership team and board of directors
- Local authority commissioners
- Schools
- Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
- Present this information in a format suitable for its intended audience
Other
- Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
- Act as a leader of social justice who:
- Understands the material and economic and social differences between different groups.
- Works to right the wrongs of marginalised groups.
- Creates safe spaces and opportunities that promote equity between individuals and groups.
- Changes systems, processes, and structures to respond better to the needs of students and the system.
- Interprets their role as working towards excellence and equity for all.
- Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
- Other tasks as required in keeping with the level of the role
About you
Essential criteria
Experience and knowledge
- Experience supporting the implementation and ongoing development of a CRM system
- Strong understanding of system configuration, reporting, and user support within CRM systems
- Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
- Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
- Experience working with external partners and suppliers to deliver system improvements or resolve issues
Skills and abilities
- Excellent technical skills, with the ability to configure systems and generate reports
- Strong analytical skills, with the ability to interpret data and present insights clearly
- Effective communication skills, both written and verbal, with the ability to support and train colleagues
- Strong organisational skills and attention to detail
- Proactive problem-solving approach and ability to work independently
Personal attributes
- Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
- Highly organised and proactive, with a problem-solving mindset
- Passionate about education and community development
- Adaptable and resilient, capable of managing multiple priorities
- Commitment to continuous improvement and delivering high-quality services
Desirable criteria
- Experience working in schools or the broader education sector
- Familiarity with data protection and information governance principles
- Experience using data visualisation tools or platforms
- Experience with order and subscription processes, including invoicing and customer support
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
Group Financial Controller | London | Permanent | £97,166 - £109,699 + Benefits
For a complex global organisation undergoing significant change and transformation, we are recruiting a permanent Group Financial Controller. This role will lead all global financial accounting and statutory reporting. It will support the CFO and Global FD in the leadership and management of all financial accounting, including corporate statutory reporting across the Charity group and 40+ subsidiaries, month-end close and financial compliance, consolidation and balance sheet reporting, audit, short-term cash flow forecasting and working capital management including inter-company. Leading a large multi-disciplined team via 6 direct reports, the Group Financial Controller will also manage the performance of the offshore Managed Service Provider and SAP finance processes.
Main Duties:
- As part of the Finance Leadership Team, direct and manage finance staff globally
- Lead the improvement of the quality of the financial close processes in SAP and the accuracy of data
- Lead and deliver monthly reporting and insight on balance sheet for inclusion in MI
- Lead delivery of embedding and improving a new weekly 13-week cash-flow forecasts model
- Lead improvements to cash forecasting at entity level to the direct method short term 13-week cash flow forecast
- Lead and deliver year-end reporting process in accordance with UK GAAP and Charities SORP
- Coordinate preparation and audit of statutory accounts for all entities globally
- Ensure financial policy framework is robust and clears all accounting and reporting standards
- Oversee establishing of new subsidiaries, branches and legal entities globally, working with global colleagues across Tax and Legal
- Work with the shared services offshore MSP (TCS) and Head of Global Processes to ensure continuous improvement of delivery
- Work with the Director of FP&A to ensure framework is robust to meet all monthly MI and statutory reporting
- Act as key change agent for all finance change projects
- Develop the Group and Global Finance Team, and ensure duplication of activities across the SSC, regions and countries are reduced
Person Specification:
- CCAB Qualified with experience working in complex global companies
- UK GAAP and statutory reporting both local and group
- Group consolidations
- Substantial experience of delivering large-scale change
- Previous experience of leading multi-location finance teams
- Management of short-term cash-flow models and forecasting
- Strong intercompany experience and experience of big data
- Experience of leading a geographically dispersed and culturally diverse team
- SAP experience
- Shared Services experience
- Treasury Operations and Direct and Indirect Tax experience would be desirable
- Charities SORP would be desirable
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Senior Officer – Direct Marketing
Contract type: Fixed-term contract until October 2026
Salary: £ 36,403 – 40,448 per annum (FTE)
Hours: Full time (35 hours) or Part time
Reports to: Head of Offline
Location: Mark Square, London EC2A 4EG (hybrid working)
Key relationships:
Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.
In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns
You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity’s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors’ Lifetime Value.
- Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
- Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets.
- Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling.
- Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact.
- Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file.
- Remain flexible and rapidly respond to emergency situations.
- Work with our Data team to identify the best approach to data and segmentation for each project.
- Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
- Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities.
- Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
- Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
- Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working in a fundraising environment, ideally in a medium-to-big-size charity.
- Experience in managing onboarding and ongoing donor development activities.
- Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget.
- Experience of managing Telemarketing campaigns with a tracked record of successes
- Strong experience in delivering and managing all aspects of successful Direct Mail campaigns.
- Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors’ Lifetime Value
- Experience of working with suppliers, including campaign planning and briefing.
- Experience of data file development (in collaboration with Data teams)
Essential Skills/Knowledge
- Ability to work independently and proactively identify new fundraising opportunities.
- Ability to multi-task and to work under strict deadlines.
- Excellent written and verbal communication skills with the ability to give constructive and coherent feedback.
- Sound knowledge of key retention and donor development activities.
- Up-to-date knowledge of direct marketing, best practice, trends and compliance.
- Strong numeracy skills with the ability to analyse results and identify trends.
- Ability to recognise, understand and manage your own emotions and the emotions of others.
- Excellent stakeholder and relationship management.
- Proficiency in Microsoft Word, Excel, PowerPoint.
Desirable Skills/Experience
- Experience in delivering fundraising activities in response to emergencies.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
Warm Welcome Fundraising Assistant
Location: Fully remote with flexible working arrangements
Salary: £26,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.6 or 0.8 FTE) or full time. We offer fully flexible working.
Closing date for applications: 19th October 2025, 11:59pm.
*Please note, both a CV and a cover letter must be submitted for applications to be considered.
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 20th October 2025
Start Date – ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together.
The Opportunity
This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.
You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.
Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.
In the role you will:
Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.
Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.
Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.
Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.
Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities.
Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.
Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.
Support the logistical planning for fundraising and wider team events.
Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.
Take initiative to explore new areas of fundraising and contribute to innovation.
Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.
Essential Skills and Experience
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Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.
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Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite.
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Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.
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A reliable team player who can prioritise work effectively and manage tasks under pressure.
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Good numeracy skills and the ability to work on simple budgets.
Desirable Skills and Experience
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Experience in fundraising or donor management within a charity or nonprofit organisation.
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Knowledge of data protection and GDPR compliance for handling donor information.
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Basic marketing skills, including experience with digital content creation and donor engagement.
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A proactive learner with a passion for exploring new areas of fundraising and personal growth.
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An interest in supporting community-focused initiatives like the Warm Welcome Campaign.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starters with high levels of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
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This role is remote, full-time, with flexible working arrangements
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting your application
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
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We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Fundraising Assistant role’ in the email subject line and we’ll get back to you as soon as we can.
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Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
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For more information, visit our website or find us on X at @goodfaith
To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use ‘Application for Fundraising Assistant role’ in the email subject line.
The client requests no contact from agencies or media sales.
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
We want a Welfare Benefits Caseworker to join our small but dynamic Advice team. We hold the Advice Quality Standard (AQS) in the Welfare Benefits Casework Level category, and you will be integral to ensuring the ongoing quality of the service provided. You will also contribute to the exciting work that we do with other advice organisations, local MPs and councillors to influence change and policy in the social welfare system.
Advice is a vital service for Disabled People. By joining our team, you will be at the forefront of the fight for equality and justice, as well as supporting Disabled people to claim benefits they are entitled to.
dasl’s success comes from the dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we provide, as well as our commitment to investing in and developing staff. We work flexibly between home and our accessible office in Brixton.
Ideally, you will have a minimum of one year’s experience of advising on welfare benefits.
To apply, please submit the Application Form.
We strongly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.
Closing date: 5pm on Friday 17th October 2025
First stage interviews: Thursday 30th October (online)
Second stage interviews: Tuesday 11th November (in-person)
The client requests no contact from agencies or media sales.
We’re looking for an excellent communicator who is also efficient, friendly and super organised, to help win public services for people not profit. This is a fast-paced role in a small team with a big mission!
You’ll be providing ongoing support to the team on campaigns as well as growing our media and social media profile with impactful communications. We’re looking for someone who has a track record of making compelling videos and graphics, or is eager to learn. You'll need to be keen to carry out a variety of tasks and be flexible about your role.
This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.
We Own It campaigns against privatisation and for 21st century public ownership. We believe public services belong to all of us.

The client requests no contact from agencies or media sales.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.
We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
Camden Learning is looking for a new Independent Chair to lead its Board and support the Executive team.
Camden Learning is a company limited by guarantee, whose current members are the schools and colleges of Camden. The board comprises both independent non-executives and elected representatives of the member schools. The current Chair, Dame Christine Gilbert, is leaving after eight years following her appointment as Chair of Ofsted. Camden Learning is therefore looking to appoint a new Independent Chair to lead its Board and support the Executive team.
Our education strategy to 2030 – Building Back Stronger – is well underway with many initial successes but there is much more to do. At the heart of this is a clear commitment – not only to excellence, but to excellence alongside equity. That means ensuring that we meet and exceed the needs and expectations of all, especially our most vulnerable learners. This is an exciting time to join Camden Learning, to build on our early momentum and work together to transform educational outcomes for our community and beyond.
Key dates
• Applications close: Monday 20 October (5.30pm)
• Screening Calls: w/c Mon 27 October and 03 November (online)
• Final Panel Interview: Mon 10 November (in person at Camden Learning, Pancras Square, London N1C 4AG)
• Start date: November 2025 (or as soon as is possible), to be agreed with the successful candidate.
To apply, please:
1. Download and complete the application form, which includes shortlisting questions about your motivation and relevant experience.
2. Attach your current CV.
3. Submit both documents by email
ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.
Camden Learning – Independent Chair – Appointment Brief
Camden Learning – Application Form – Independent Chair
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Job Purpose:
We are looking for an experienced Management Accountant to provide professional, accurate, and timely financial management and reporting for Repowering London. Reporting to the Finance Director, you will play a key role in supporting our sustainable growth by ensuring sound financial control, analysis and statutory compliance. Working closely with internal teams and external partners, you will enhance the effectiveness and efficiency of our Finance function, contributing to the organisation’s overall operational excellence.
The role will include providing technical and practical support for Repowering and the family of Community Benefit societies which we service and in the future the growth of additional members.
To succeed in this new role, you will need to be a proactive and detail-oriented finance professional with strong analytical skills, excellent stakeholder management, and a genuine commitment to Repowering London’s mission and values.
Key Responsibilities:
· Management & Statutory Reporting: Prepare monthly management accounts, reconcile balance sheet accounts, complete statutory returns (VAT, Companies House, FCA), and support annual audits.
· Budgeting & Forecasting: Assist with annual budgets, reforecasts, cashflow statements, and ad hoc financial projections.
· Business Partnering: Provide financial insights to the management team and project leads, supporting effective decision-making and project financial reporting.
· Supervision: Manage and support the Finance Officer, ensuring professional development and alignment of tasks with departmental goals.
· Systems & Processes: Maintain and improve finance systems and digital tools for accuracy, efficiency, and timely reporting.
· Finance Operations: Oversee sales and purchase ledgers, payroll, and ad hoc financial reporting for senior leadership.
· Audit & Compliance: Prepare reconciliations for external audits and ensure compliance with HMRC, FCA, and other regulations.
· General Duties: Uphold organisational policies, confidentiality, equality, and sustainability commitments while representing the organisation professionally.
About Repowering London
Repowering London is an award-winning social enterprise developing clean energy for urban communities. A community development organisation, we enable local communities to plan, fund, build and benefit from clean energy and energy efficiency projects across buildings. We help people see how they can make a real difference.
We are UK's most experienced urban community energy innovator with a successful track record of working in partnership with major London councils and national funders for the last ten years.
Our local ownership model for clean energy is scalable and strengthens communities by delivering clean energy hand in hand with a range of long-term local services and benefits – from skills training to lower energy bills and generating funds for local investment.
Our vision is for every town and city in the UK to benefit from locally owned clean energy solutions. We believe that urban buildings can be transformed into intelligent, efficient, clean power hubs, providing substantial economic, social and environmental benefits. Energy security can become the norm, and inequality and fuel poverty a thing of the past.
As a place to work, Repowering London has a strong culture of personal respect and integrity. We have a talented and diverse team, and we have all made the choice to be part of positive solutions to the collective challenges we face. We aim to create a supportive and empowering working environment, with high levels of collaboration, team support, and personal and professional development.
About You
The preferred candidate will have the following abilities and aptitudes:
Essential:
- Qualified or part-qualified ACA, ACCA or CIMA.
- A minimum of 5 years experience of management accounts preparation, including reconciliation and reporting.
- Experience of working with accounting software ( QuickBooks & Xero).
- Excellent attention to detail and analytical with a passion for accuracy and commitment to process.
- Ability to manage multiple priorities calmly and effectively in a fast-paced environment.
- Skilled in budget management and resource optimisation.
· Confident communicator, able to collaborate effectively across teams and with external partners.
· Advanced IT proficiency, including Excel and Commitment to teamwork, respect, and collaboration across all areas of the organisation
· Strong understanding of core business functions, including finance, HR, project management, and marketing
Preferred:
- Experience of Charity / not for profit accounting for grants
The client requests no contact from agencies or media sales.
Chair of the Education Committee
£3,000 pa honorarium, plus expenses
Part-time, 3 meetings per year plus 4 Governing Board meetings
Hybrid working with occasional travel to London
We’re seeking an experienced, visionary leader to chair our Education Committee, guiding a passionate professional community and shaping the impact of acupuncture education.
This is a unique opportunity to foster collaboration, and champion the educational aims of an influential complementary health profession recognised by the WHO. We are looking for someone who values the profession, understands its potential, and is committed to supporting its educational development and visibility.
To ensure an independent perspective informed by broader sector insight (across higher education and health), this role is open to senior education leaders from other UK healthcare professions outside acupuncture.
What you’ll do
· Support the development of the educational strategy and decision-making that ensures the committee’s work is both forward-looking and fit-for-purpose.
· Lead and chair meetings effectively, balancing strong voices and diverse perspectives.
· Uphold the principles of Public life (NOLAN principles) build collaboration and trust across committee members, staff leading on education, and external stakeholders.
· Bring an external perspective to shape the committee’s work, policies, and outputs so they are credible, impactful, and positively perceived by external audiences (e.g., public, students, other professions).
· Navigate the balance between autonomy in your committee’s work and alignment with the wider membership body’s vision, working closely with the Governing Board, CEO, and Deputy CEO/Education Manager.
· Working with the Chair of the Accreditation committee, support the accreditation and activity of the BAcC.
What the committee does
· Ensure excellence in acupuncture education within the UK and influence acupuncture’s educational standards globally.
· Encourage institutional self-improvement by valuing diversity, creativity and innovation.
· Promote the standards of education and with these curricula standards, celebrate the unique and diverse traditions of the profession.
Who we’re looking for
Someone with significant senior leadership experience in UK healthcare higher education, from a profession other than acupuncture, with a strong understanding of professional education, governance, and academic standards.
You will have:
· a collaborative, inclusive style and excellent facilitation skills
· the ability to manage vocal and engaged members effectively while maintaining focus on outcomes
· strategic thinking with the ability to bring external insight to influence committee outputs and alignment with wider organisational goals
· the capacity to balance independent judgment and delegated authority alongside understanding education’s role within the organisational vision and priorities
· a passion for supporting and championing acupuncture education and standards while offering an independent perspective informed by broader sector insight
Time commitment:
· 3 meetings per year plus 4 Governing Board meetings
· Regular touchpoints with Chair of the Governing Board, Chair of Accreditation Committee, CEO and Education manager.
· Undertake preparatory work in advance of meetings.
If you are interested in this role and would like to discuss it informally before applying, contact details can be found via the application link.
Closing date: 12pm on Monday 20 October.
Interviews will be held on Wednesday 29 October via MS Teams.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Details
Application deadline: October 19th, 11:59 pm London UK time. Applications will be processed on a rolling basis, so early applications are encouraged.
Expected hours: Full-time (35 hours per week)
Location: London (strongly preferred, visa sponsorship and moving costs support available); otherwise remote
Compensation: Based on needs and location, the typical range in line with our salaries across the organisation is £40,000-50,000 gross per annum.
Start date: January 2026 preferred
About Ambitious Impact (AIM)
Ambitious Impact (AIM), formerly Charity Entrepreneurship, launches organizations that cost-effectively improve human and animal lives at scale. To do so, we find talented potential entrepreneurs and provide them with world-class training, research, mentorship, and funding to start new organizations.
AIM’s work is grounded in the conviction that the world’s most significant problems can be solved by talented, dedicated entrepreneurs using evidence, innovation, and a laser focus on cost-effective impact.
Since 2018, we have incubated over 50 charities, providing talented founders with evidence-based intervention ideas, ongoing mentorship, and seed funding. Together, they are estimated to improve the lives of more than 75 million people and 1 billion animals worldwide and have been backed by organizations like GiveWell, Mulago, the Gates Foundation, and Animal Charity Evaluators.
Our flagship Charity Entrepreneurship Incubation Program currently launches ~10 nonprofits per year. In 2026, we want to double this, launching more than 20 charities improving lives at scale. Our bottleneck to launching more impactful charities isn't funding – it's finding the right people and ideas. Will you join us to help find the ideas that our next founders will turn into world-changing organizations?
If you’re curious what it’s like to work at AIM, we have just created a video [https://youtu.be/YjMDSHVCGFQ] where our team sits down to share their favorite aspects of the organisation, who might find it less of a good fit, and what kinds of people thrive with us.
About the Role
We seek two analytic and entrepreneurial Research Managers to contribute to our ambitious research agenda, and scale the Charity Entrepreneurship Incubation Program from launching ~12 charities per year to 20. In these roles, you will be key in finding the ideas we recommend to future entrepreneurs, like those listed on this page.
Research roles at AIM offer unparalleled opportunities to do good through research. Within six months to a year of publication, our work becomes a fully fledged non-profit working to implement the solutions proposed by our analysis.
You will join a tight-knit team of researchers, which currently includes Filip (Senior Research Manager, Global Health and Development), Vicky (Senior Research Manager, Animal Welfare), and Morgan (Research Director).
“Research work at AIM is really unique in how applied it is. With most other research, you have to hope that you change someone's mind, or that anyone reads it. With AIM, you will have people picking up your work and dedicating their careers to working on the issue you have identified as little as 6 months later.
I've been here for six years because I love the work and think it is rewarding. Even though the process hasn't changed too much over that time, I haven't gotten bored because I kept looking into different ideas all the time, which keeps it new and interesting.”
Vicky Cox (Senior Research Manager, Animals) - Author of reports that led to Shrimp Welfare Project and Animal Policy International.
Core research focus:
We are seeking two research managers to join the team. We prefer individuals who are interested in multiple cause areas and domains.
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We plan to hire one manager who will exclusively focus on human well-being. All else equal, we prefer candidates willing to work on animal welfare as well.
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We plan to hire one manager focused on animal welfare. Given our research pipeline, we expect the candidate to be willing to work on human well-being as well.
Specific Responsibilities
(The exact % split may change based on updates to AIM’s strategy and the number of programs we are running.)
Contributions to the research process [85%]
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Research analysis tasks as depicted in our research methodology. Our research stages include tasks involving:
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Brainstorming and creative work, finding solutions to problems
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Scoring ideas based on priors, judgments, and rapid analysis.
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Carrying out rapid (1h) evidence reviews and back-of-the-envelope calculations
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Extensive research to produce reports as shown here, including:
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Quantitative modeling
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Rapid decision-making-based analysis
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Expert interviews
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Literature review
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Other research tasks [15%]
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Research analysis tasks outside of our core research process, including:
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Work to improve our methodology
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Special investigations
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Monitoring and Evaluation tasks
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Supporting and managing research fellows and volunteers.
About You
We are most excited about candidates who can tell us why their unique skills and background will lead to better or increased recommendations for highly impactful organisations that our prospective entrepreneurs can pick up.
Our researchers come from a variety of backgrounds and disciplines. We value transparency and a narrow and ruthless focus on making good decisions based on research.
Personality traits:
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Conscientious and organized with exceptional project management abilities
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Has a bias toward action and strategic execution
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High emotional intelligence and cultural sensitivity
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Calm under pressure when others around them may feel stressed out
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High standards and a constant desire to improve systems and outcomes
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Excited to ruthlessly focus on only the most effective tasks and strategies
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Highly collaborative with low personal ego
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Keen to give and receive feedback at both strategic and tactical levels
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Quick and self-driven learner across multiple domains
Core competencies:
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Strength in research skills and tool mastery: The ability to carry out and quality assure evidence reviews, cost-effectiveness analyses, and theories of change (as well as other tools commonly used in our research process) to an excellent standard.
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Transparency and decision-making focus: Demonstrating exceptional reasoning, transparency, and focus on decision-making.
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Work at pace: Demonstrating capacity for timely and agile work
Experience and technical skills:
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Nonprofit Sector Knowledge: Deep understanding of charity operations and scaling challenges
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Impact Focus: Proven track record of results-oriented, impact-minded work
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Cause Area Familiarity: Experience with global health & development, animal welfare, policy, or related areas
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Evidence-Based Approach: Comfort with empirical research and evidence evaluation
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Cross-Cultural Competency: Ability to work effectively with international founders and stakeholders
Potential bonus skills or experience:
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Experience evaluating or carrying out monitoring and evaluation in early-stage organizations, particularly nonprofits
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Research experience in nonprofit effectiveness or organizational development
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Existing networks in global development, or animal welfare communities
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Experience working or living in low- or lower-middle-income countries
What We Offer
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A role with significant and tangible impact: the charity ideas we research and recommend are incubated as non-profits that implement solutions based on our analyses.
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Flat hierarchy, low bureaucracy, and a supportive, impact-focused team of ~20
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30 days of paid leave plus flexible working arrangements
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, and a workplace pension
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An annual cost-covered retreat to bring our whole team together to celebrate our achievements
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Dedicated time and budget for personal development
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UK visa sponsorship and relocation support if needed
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A workspace in our vibrant London office hub for impact-focused organizations and AIM alumni, with flexibility to work remotely
Future Growth Trajectories
The AIM research team is an excellent training and development ground for researchers. Over time, we expect research managers to gain increasing degrees of independence and eventually own work streams as senior research managers.
Previous staff have also started organizations and gone on to work in other research and grantmaking institutions, including Founders Pledge and Open Philanthropy. Research fellows from our AIM Research Training Program have gone on to work for several highly impactful research organizations, including Giving What We Can, Animal Charity Evaluators, Animal Advocacy Africa, and Giving Green.
Application Process
Our application process is designed to be efficient and informative. Our application is designed to identify and evaluate skills that are actually predictive of an applicant’s performance on the job (such as test tasks) rather than conventional but less predictive assignments (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of advancing, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
For this staff role, we will ask candidates to complete the following stages:
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Written application (30–60 minutes)
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Short test task & record interview (2 hours total)
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Job simulation task (3 hours)
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Final interview (~75 minutes)
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Reference check
Applications close on October 19th. We assess applications on a rolling basis and encourage early applications.
Diversity and Inclusion
We are committed to building a diverse and inclusive team. We particularly encourage applications from women, people of color, and neurodivergent applicants. If you need any adjustments during the application process, please let us know.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.

The client requests no contact from agencies or media sales.
We are looking to appoint someone who sees risk not just as a challenge to avoid, but as an opportunity for kingdom impact. This role calls for someone able to blend robust yet proportionate compliance and an eye for detail, with bold, faith-shaped decision-making.
In this newly created role, you will play a key part in shaping how we coordinate policies, manage risk, and navigate complexity with both diligence and hope. You will ensure that our compliance meets or exceeds required standards, strengthening trust and relationships. You will support governance that enables wise decision-making and foster a risk management culture that both protects the organisation and recognises and seizes opportunities, all while actively pursuing and staying faithful to our calling.
- Salary: £33,000-36,000 (pro-rata) + benefits
- Location: Home-based or the option of a desk at our office in Oxford.
- Terms of appointment: Part-time (22.5 hours per week). Permanent
- Closing date: Monday 3 November at 9am
- Interview date: Interviews will be held over 10 and 11 November 2025
Key responsibilities:
- Compliance management
- Legal agreements and advisory implementation
- Risk management
- Governance support
For more information, see our application pack.
Benefits include:
- 33 days’ annual leave, including bank holidays
- Up to 5 days’ extra leave to serve on the Board of an external organisation
- Competitive contributory pension scheme
- Employer pension contributions up to 7.5%
- Fully employer-funded life assurance
- 24/7 employee assistance programme for emotional and practical support
- Tax-free home-working allowance
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
- Fully paid-for professional development opportunities.
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
A world where everyone can know Jesus through the Bible

The client requests no contact from agencies or media sales.
Job Title: Specialty Training Administrator
Job Type: 6-month fixed term
Hours: 28 hours per week (0.8 FTE)
Department: Education & Training
Salary: £21,862.40 pro rata (£27,327.96 FTE)
Reports to: Director of Specialty Training
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a dedicated administrator to join our team and provide essential administrative support across our Specialty portfolio. As Specialty Training Administrator, you will play a pivotal role in ensuring the smooth operation of our team by managing various administrative tasks efficiently and effectively. From organising meetings and maintaining educational product content to handling correspondence and managing databases, your attention to detail and organisational skills will be instrumental. You will collaborate closely with team members to streamline processes and contribute to the overall success of our specialty training programme and high-stakes membership exams.
The role:
Project Administration
- Provide administrative support for specialty projects, ensuring key deadlines and milestones are tracked.
- Assist with project documentation, including maintaining records, updating trackers, and organising files.
- Schedule project meetings, prepare agendas, and take minutes, ensuring follow-up actions are recorded and monitored.
- Support project reporting by collating data and preparing summaries for stakeholders.
- Liaise with internal teams and external partners to coordinate project activities.
Administration of examination database and systems
- Maintain digital question banks in line with policy and procedures
- Process examination candidate applications
- Process examination candidate requests and complaints/appeals
- Proof-read examination materials
General administration
- Manage the specialty team mailbox and act as first point of contact for queries
- Maintain up to date records on Customer Relationship management system (CRM) and ePortfolio, ensuring accurate and accessible information
- Provide administrative support for Specialty Training Board and its sub-committees, including managing meeting attendance, circulating papers, taking minutes and tracking actions.
- Maintain accurate version control of documents by systematically updating and tracking revisions, ensuring proper documentation of changes and adherence to version control protocols
- Assist in organising online and in-person events, workshops, and training as needed
- Assist with diary management and scheduling of meetings for team members.
- Maintain assets and resources on Training Hub and website
- Provide ad hoc administrative support throughout the year, across the portfolio
You will be:
- Organised and systematic in your approach
- Diligent and commit meticulous attention to detail to tasks
- An excellent communicator
- A proactive and collaborative team worker
- Efficient and able to effectively manage a busy workload
- Flexible and adaptable
- Able to use a range of digital systems to an intermediate level
- Willing to learn about the SRH workforce and training pathways
You will have:
- A-Level or equivalent
- Proficiency in using Microsoft office programmes
- Proficiency in using digital systems (e.g. CRM, Learning Management System)
- Knowledge of data protection and compliance requirements
You will have experience:
- Providing administrative support to a team
- Managing a mailbox and providing customer/member support
- Developing and maintaining systems, processes and administrative procedures
- Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
- Coordinating logistical arrangements
- Using a CRM and databases to manage data and information
- (Desirable) Working in a project-based environment
- (Desirable) Working in education, membership or healthcare environments
- Join our team and contribute to quality SRH training and education.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
We offer a range of benefits at CoSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave
- Flexible working culture
- Pension and life assurance scheme:10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 21 October 2025
Interviews will take place on Monday 27 October 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits Adviser
West Kensington, London
£30,000 - £32,000 per year (salary open to discussion for candidates with significant relevant experience)
Permanent
Job Description
Company profile - Kinly
Kinly is a fast-growing social impact start-up with a mission to help older people live independently for longer. We are focused on the megatrend of ageing demographics, improving healthspan and helping to reduce the economic and social burden of ageing.
Kinly supports older people and their families to understand what support and allowances they are eligible for and then does all the complex forms/applications for them. By doing so, we unlock £5,000 a year per person on average, helping people to afford health/care support, physios, taxis, and at-home equipment.
A majority of older people are cut off from the support they need due to barriers to access – disability, low income, lack of internet or lack of family. We help people navigate a complex system and make ageing easier. Our services are free at the point of use, and fully accessible offline (using only a landline phone), but we use a lot of technology to deliver the service.
Kinly was founded by a previous unicorn founder (insure-tech) and ex-Managing Director of an AIM-listed healthcare company. The business is based in West London, with teams focused on Benefits, Customer Success, Tech and Operations. The business has a very senior advisory Board, including Government advisors and health and care leaders. Kinly’s Head of Benefits formerly lead a successful Information & Advice Service at Age UK, gaining two external Quality Marks under her leadership.
About the role
This is an exciting new role for someone with welfare benefits advice experience.
You will complete benefits checks and applications for our clients, their families and their carers. This includes providing support with Personal Independence Payment, Attendance Allowance, Pension Credit, Carer’s Allowance, Council Tax and Housing Benefit applications.
What We Offer
Salary: £30,000 - £32,000 per year (some flexibility for discussion for candidates with significant relevant experience)
Hours: Full-time (Monday – Friday) + holiday
Contract: Permanent
Promotion: Opportunities for personal growth and promotions within the company
Perks: Free Nuffield gym membership
Location: West Kensington, London (future hybrid work arrangement possible)
Start date: As soon as possible
Main Responsibilities
Providing information and advice over the telephone to older people, their carers and relatives
Completing benefits checks and advising clients accurately and appropriately in relation to their welfare benefit and related entitlements
Completing benefit applications
Holistically exploring a client’s financial, health and care needs to fully understand and tailor support to their specific circumstances
Communicating with empathy, patience, and good listening skills
Presenting and discussing information with clients in an accessible way, enabling them to understand and make informed choices
Identifying and researching information using trusted resources.
Understanding how regional differences can affect benefit entitlement (e.g., Local Housing Allowance) and advise accordingly
Keeping secure, up-to-date, full and accurate records using Kinly’s systems
Reviewing completed forms and carrying out case checks to ensure quality
Upholding Kinly’s high standards of professionalism, and living up to our core values of “access for all”, trust and championing older people
Person specification
Knowledge of welfare benefits, including Personal Independence Payment, Pension Credit, Carer’s Allowance, Housing Benefit, Council Tax Support, Attendance Allowance, Blue Badge
Recent experience of delivering information and advice on welfare benefits – particularly in relation to Personal Independence Payment, Attendance Allowance and Blue Badge and Pension Credit
An understanding of, or interest in how different benefits impact each other (e.g., Carer’s Allowance and State Pension, Pension Credit and the Severe Disability Premium)
Knowledge of, or an interest in issues affecting older people including housing, transport, disability aids and adaptations, care assessment and funding, and community support
Desire to learn about benefits in different regions (e.g., Social Security Scotland)
Ability to work flexibly, independently, and as part of an energetic, driven and collaborative team in a very supportive and busy work environment
Excellent communication and interpersonal skills with an ability to relate to people at all levels and from different cultural backgrounds
Attention to detail
Experience of working independently to prioritise work and meet deadlines
Willingness to participate in opportunities for training and professional development
Competent and efficient IT skills (Microsoft, Outlook, Excel, IOS)
Job Benefits
Casual work attire
Gym membership
On-site parking
We will consider all applications, but it would be really helpful if you could please attach a short cover letter outlining:
1) Your motivations for helping older people (50+)
2) Your level of experience in advising on benefits for older people (especially PIP, Attendance Allowance, Blue Badges, Pension Credit, Council Tax)
You'll see these questions above in the screening questions also - would be great to get a bit more than the CV here if possible here!
Specialist support to help older people live independently.