Operations jobs in canning town, greater london
The Duke of Edinburgh’s Award is the charity that helps young people build lifelong belief in themselves, supporting them to take on their own challenges, follow their passions, and discover talents they never knew they had. Because when you prove to yourself that you’re ready for anything, nothing can hold you back.
Young people want to create a better future. With your help, they can.
Do you have the comms vision to keep DofE relevant, engaging and inspiring for young people? Can you tell our story in ways that resonate with different audiences? Are you a universally respected and respectful team leader? If so, we’d love you to apply to become our Head of Communications.
You will be responsible for delivering on shared strategic goals through compelling communications, externally and across our network of participants, staff, volunteers and organisations which offer the DofE. You’ll amplify the voices of young people, support relationships with funders and other partners, and continually promote the charity’s influence, reputation and brand profile.
The Head of Communications is one of two senior leadership roles in a wider Engagement team, which in December 2024 won Team of Year in the prestigious CharityComms Inspiring Communicator Awards. Working in partnership with our Head of Brand Marketing, you’ll build on that success, bringing a collaborative approach as we evolve our objectives and ways of working. You’ll play a key role as we mark DofE’s 70th birthday in 2026, then pivot to a new organisational strategy for 2026-31.
Critically, you will lead and shape the engagement of our network of almost 5,000 licensed organisations, 38,000 amazing volunteers and more than half a million participants, working closely with senior Operations colleagues. You’ll oversee staff communications, media and PR, and lead on corporate and crisis comms. Members of your team deliver our Youth Ambassadors programme and crucial support for DofE’s Fundraising and External Affairs.
We’re looking for someone who is versatile – able to switch between the big picture and the detail, with antennae equally alert to risks and opportunities. You’ll be an accomplished diplomat and influencer, with an ability to spot and make connections within and beyond the team. Given the breadth of the role, the successful candidate would ideally bring prior experience of different elements of the brief, together with proven experience of team leadership.
How to apply:
If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
- Applications will close on: Sunday 18th May – Midnight
- 1st Interviews will take place: 13th and 16th June (to be held virtually via MS Teams)
- 2nd Interview will take place: WC 23rd June (interview will be in-person at the London Office)
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Development Manager
Are you a passionate and skilled land and property professional with a heart for serving older Christians? We are seeking a Development Manager to play a key role in expanding and strengthening our mission to provide compassionate, faith-based care. This is a unique opportunity to make a tangible difference in the lives of our residents while working alongside a dedicated and motivated team.
We are looking for a Development Manager who will be instrumental in driving our vision forward, identifying new land and acquisition opportunities, and ensuring the highest standards of development and innovation.
As a Development Manager, you will be responsible for leading on strategic development projects, forging key partnerships, and ensuring our growth and renewal programme moves forward in alignment with our mission.
If you are a dynamic and experienced land and property professional with a strong background in acquisitions, planning, project management, and a heart for Christian service, we invite you to apply now.
Responsibilities:
- Lead and manage strategic development projects from inception to completion.
- Identify and develop new opportunities for growth and expansion.
- Work collaboratively with key stakeholders .
- Manage budgets effectively and ensure financial sustainability of development initiatives.
- Prepare reports and provide updates to senior management and trustees.
Skills/Experience:
- Strong leadership and strategic thinking skills.
- Proven experience in land acquisition, development project management, or a similar role.
- Ability to communicate effectively with a wide range of stakeholders.
- Strong financial acumen and experience in managing development budgets.
- A proactive and innovative approach .
- IT proficient, including Microsoft Office Suite.
- Ability to work under pressure and manage multiple priorities.
Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
Full-time, 40 hours per week.
Benefits:
- Salary: £54,000 per annum
- Remote working
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: “It is a friendly and welcoming place to work.” —
We are committed to having a diverse leadership team and encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are currently underrepresented at the senior management level.
Closing date: 23rd May 2025 – However, this vacancy may close sooner if sufficient applications are received, so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
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Our Funding Management team are looking for someone who loves excel and has excellent attention to detail. (We have 2 x roles - a 12 month and a 6 month fixed-term contract)
This role is responsible for ensuring we maximise our restricted funds income in compliance with our funders requirements by allocating funding to grants, compiling and submitting claims and reports to Funders in a timely manner. Working effectively across the King's Trusts Delivery, Finance and Fundraising teams in a proactive manner.
The role is perfect for you if you have strong administration, reporting and time management skills along with experience of using CRM databases and excel.
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Charity People are partnering with The National Deaf Children's Society to help in their search for a skilled Interim Strategic Communications Lead / Chapter Member Communicate. This is a fantastic opportunity to help create a world without barriers for every deaf child. It's also a brilliant time to join the charity which is halfway through its ambitious five-year strategy which means you'll have the chance to really make an impact to their primary focus of delivering early intervention for deaf children.
An Agile organisation, NDCS is organised into chapters of skilled specialists, experts and emerging experts. Each chapter is self-organising, and every member has a vital role to play, sharing skills and knowledge and experience, and learning and developing together. As Chapter Member with a focus on strategic communications you will enjoy a mix of strategic and operation communication responsibilities, one day thinking strategically about iterations to the external communications plan, the next working with a squad on a new initiative with colleagues from across the organisation.
Interim Strategic Communications Lead
Contract: One-year fixed term contract initially, with potential to become permanent
Salary: £45,000 to £48,000 depending on experience
Location: Home based, remote working
Hours: Full-time, 35 hours per week
Closing date for applications: Friday 16th May
Interviews: Interviews will be held remotely with the first stage week commencing 27th May, and second stage week commencing 2nd June
Core responsibilities within your role will be to:
- Leading and running strategic communications across the platforms and chapters, pulling messaging together into a seamless story.
- Ensuring the two-way communications flow with your colleagues in Market, Create and other chapters and leading on the communications planning and prioritisation process.
- Providing expert advice and delivering engaging and compelling strategic communications for a range of audiences, prioritising messages and channels in collaboration with other Communicate chapter members and colleagues from the Create and Market chapters.
- Supporting Chapter Leads to create integrated, seamless strategic communications that reflect and support the organisation's Agile way of working.
- Supporting the colleagues with their communications needs, ensuring they're planned and on message and fit into quarterly planning cycle.
You'll use your storytelling expertise to share the National Deaf Children's Society's story that will engage, inspire and excite people to become part of their community.
We would love to hear from you if you're passionate about working as part of a team; have an outcome focused approach and a can-do attitude; and you're a natural collaborator.
Key skills and experience that are essential for this role include:
- Significant experience of a broad range communications, ideally within a complex organisation.
- Excellent interpersonal and communication skills, with the ability to liaise with internal and external contacts at all levels.
- Excellent copywriting with strong editing skills and attention to detail.
- Experience of strategic communications planning and implementation.
- Brilliant communication and presentation skills.
- Exceptional organisational skills, with the ability to cope under pressure, prioritising work and meeting deadlines working on your own initiative.
If you're interested in learning more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.
The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.
The skills:
· Chartered Accountant.
· Extensive Director level business experience in a complex organisation.
· A strategic thinker with entrepreneurial instincts
· Demonstrable experience in managing contracts.
· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.
· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.
· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.
· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.
· An excellent negotiator and influencer with string emotional intelligence and good communication skills.
· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.
· Experience in financial and risk compliance and governance issues.
· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.
· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.
· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.
· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.
· Experience of managing IT contracts or IT staff.
The team:
The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
The client requests no contact from agencies or media sales.
Capital Appeals Manager (Fundraising Manager)
Salary: Circa 42k FTE Depending on Experience, pro rata for part time
Hours: Part-Time, 3 days (21 hours) per week can be worked flexibly or on set days.
Duration: 2 year contract.
Location: Strength and Learning Through Horses, Greengate Stables, Mays Lane, Barnet EN5 2AQ
Responsible to: CEO Rosie Bensley
About Us:
Strength & Learning Through Horses provides mental health and education support to some of London’s most vulnerable young people through offering equine assisted therapy and alternative education programmes. The organisation’s ability to deliver excellence in its service quality is dependent upon a skilled and competent workforce where learning and continuous improvement is a fundamental aim.
Strength & Learning Through Horses has been in operation for over 10 years and has grown year on year in terms of income and number of young people reached and number of services we offer.
We have 5 full time and 5 part time contracted staff members, 18 freelance staff members and work with 17 volunteers. 400 – 500 young people per year benefit from our life changing services; our hope is that this will increase to 700+ per year from 2027 once the building project at our site is complete. We have ambitious longer term plans for growth.
We have been operating in North London for over 10 years from a small stables, after our lease sadly came to an end in January 2023 we moved to our long term home. This was a derelict stables owned by the Council which we have secured via a 25 year lease. In 2022-23 we raised £300,000 to get the site usable as an equine therapy centre although it is still very run down with much of it boarded up an derelict. We now have full planning permission to develop the site and build a purpose built equine therapy centre which will allow us to double the number of young people who access the space.
About the Role:
To make this dream a reality we are looking for an experienced Capital Fundraising Manager to lead the Capital fundraising campaign for this project to raise £700,000 over 2 years in order to fund this build.
The hope is to raise £350,000 in year one in order to fund half of the build (stage 1) with the remaining funding being secured in the 2nd year to complete the build in year 2. We have a strong track record of fundraising including recently securing 5 years core costs funding from the National Lottery Community Fund and we have warm relationships that we can call on once this fundraising campaign gets activated.
This is an exciting opportunity to join the charity at a time of growth and change and an opportunity for someone to really make this role their own.
About You:
Central to this role is the ability to work according to the organisation’s core values of:
- Ambition: for young people, SLTH and ourselves as individuals
- Curiosity without judgment (about human and equine behaviours)
- Embrace difference: a variety of perspectives & life experiences are essential
- Embrace difficulty; it’s where the learning happens
- Commitment to always improving; & owning areas that improvement is required
- Respect
You are driven and ambitious, both in your personal career goals and in achieving and surpassing fundraising targets. You will also bring this ambition to your aspirations for SLTH Equine Therapy, striving for excellence and growth in all endeavours.
Experience of successfully managing capital funding appeals with a proven track record of securing significant funds from high net-worth individuals, corporate organisations and grant making organisations.
Self-motivated and able to confidently lead on fundraising projects including:
- Creating capital fundraising strategy
- Generating a capital fundraising pipeline
- Reporting efficiently on progress
The ability to proactively manage stakeholders from across SLTH to ensure all are involved and their personal networks are utilised in this campaign.
This will include:
- Working alongside the 2 CEO’s to develop a strategy and to utilise existing contacts and warm leads
- Working closely with the Marketing Manager to ensure fundraising materials and pitch decks are high quality
- Engaging staff, volunteers and supporters in the campaign
- Manage fundraising pipeline and presenting a progress updates to the board if required
- Creating a relationship with one of our HNW funders who has connections with other HNW individuals and corporations
- The Equestrian Management Agency (who support us as their partner charity and are invested in making this fundraising campaign a success)
What's in it for you:
- The opportunity to work with and learn from a friendly, flexible team of highly knowledgeable people who are passionate about the charity and its work
- Contributing to tackling youth mental health crisis – with a great team
- Benefit from investment and a genuine commitment to you, your training and career development including:
- Personal CPD budget to access further training & develop your skills
- Access to in-house training sessions in various areas of horse and human psychology
- Generous holiday allowance
- Basic Healthcare plan
Don’t feel you meet every single requirement?
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at SLTH and we’d welcome an explanation as to how you believe you would develop the skills required with training.
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.
No agencies please.
To apply for this role, please send your CV and cover letter. Your cover letter should be no longer than one A4 page and detail how your skills match the job description, and why you feel that you would be a good fit for the role.
Purpose of the job
We are seeking a passionate and skilled Communications Officer to play a key role in enhancing both our internal communications and engagement with our network of youth organisations. This role is ideal for someone who thrives in a collaborative environment, has a talent for storytelling, and understands the importance of clear, effective messaging.
Key responsibilities
Network Communications
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Develop and deliver engaging content for newsletters, emails, and online platforms to keep our network of youth organisations informed and engaged
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Develop and deliver engaging communications of our programmatic work, along with the creation of communication plans in partnership with our Network Delivery team
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Create compelling stories and case studies that highlight the impact of our work and the achievements of our partners
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Manage and update communication materials and resources for youth organisations
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Support in the planning and execution of events, webinars, and campaigns that connect and inspire our network
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Work with the Communications Manager and Marketing Manager to identify opportunities and case studies for other external audiences
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Understanding of the use various communication methods and channels
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Excellent copy writing skills, ensuring brand guidelines and tone of voice are consistent across all messaging
Internal Communications
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Support the development and delivery of internal communications strategies to ensure staff and key stakeholders are informed and aligned
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Support CEO with all across organisation communications
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Write and edit internal newsletters, updates, and key messages
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Work closely with different teams to gather and share insights, success stories, and key initiatives
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Develop and manage internal communication platforms and explore innovative ways to enhance engagement.
Experience
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At least two years’ experience in communications, marketing, PR, or a related field, ideally within a charity, non-profit, or purpose-driven organisation.
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Experience in writing and creating engaging content for different audiences across newsletters, emails, websites, and social media.
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Familiarity with both internal and external communications, including staff engagement, stakeholder messaging, and storytelling.
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Experience using digital communication tools such as email marketing platforms, CMS, or social media scheduling tools.
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Exposure to event coordination, campaign support, or content creation for events/webinars.
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Experience managing communication materials and ensuring consistency in messaging and branding.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Wednesday 14th May at 11:59pm (midnight)
Provisional Interview Dates: TBC
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Executive Administrative Officer is responsible for the support of the COO and CFO, smooth running of the International Operations office and Global Finance Team through the provision of high-level administrative support.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Significant experience working in an Executive Assistant or equivalent role
- Understanding of the requirements and implications of working with senior Executives
- Discrete; Used to handling highly confidential information.
- Demonstrated organisational and co-ordination skills with experience working in a busy environment and juggling fluctuating priorities
- Demonstrated experience of initiating and maintaining support systems in an office environment
- Advanced knowledge of the Microsoft Office suite and database programmes
- Excellent administration and secretarial skills
- Able to organise large scale events
- Strong communication skills; both written and verbal
- Ability to manage a high-level workload and meet tight deadlines
To perform this role, you’ll need the following experience:
- Proactive; ability to work on one’s own and as an integral part of a team; problem solver
- Confident and professional
- Analytical focus; strong detail orientation and numerate
- Customer orientation: ability to develop and manage relationships with internal and external stakeholders; sensitive to a multicultural environment and the communications needs that accompany this
Formal education/qualification
- No formal educational requirement, qualification through experience is sufficient for the role
Please see the job framework on our website.
Location: London, UK (hybrid working model, working 2 days per week in the office).
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent
Salary: £29,200 - £36,500 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 6
Closing date: 7th May (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Senior Legal Officer
We are looking for a Senior Legal Officer to support the organisation’s grant giving and contracting function.
If you want to join an impact driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Senior Legal Officer
Location: London/hybrid
Hours: Full-time 35 hours/week (part time considered)
Salary: £53,300 per annum, plus generous benefits
Contract: 12 months fixed term contract (possible extension)
Closing Date: 18th May 2025
Interviews: Wed 28th May
The Role
Join an independent What Works Centre, funded by a core grant from central government (the Department for Education), with additional funding from other governmental departments and philanthropic bodies. We are looking for a contract manager to work within the Operations team and support the grant giving and contracting function.
Key tasks include:
• Review and consolidation of existing grant and service agreements templates, ensuring compliance.
• Prepare internal guidance on using the contract templates
• Develop and maintain a register of agreed variations to standard T&Cs
• Advice on due diligence processes and legal considerations for collaborations with a variety of partners (e.g. charities, research institutes, universities, local authorities, government departments etc)
• Support project teams in putting in place agreements for new grants and services
• Supporting project teams with existing agreements
• Provide organisation wide training on standard T&Cs and managing contracts
• Develop robust and future proof contracting processes, to ensure ongoing compliance and best practice
• Act as a main point of contact with external legal advice providers
• Work with the finance team to ensure disbursement of funding is compliant with agreements from our funders and the law
About You
You will have a law (or similar) degree, with experience of contract law and contracting in a not for profit/grant making environment.
Once you click to apply, you will be redirected to the organisation’s website where you will find full details in the job pack on the Job description and benefits and Culture code.
The Organisation
This is a great place to work, where there is a is high performing cultureand where together everyone can achieve impact that make a real difference for vulnerable children and families. Focussing on using and championing high-quality evidence, working directly with government and local leaders, the team provide practical solutions and encourage change. This is an organisation with ambitious aims and people are essential to its success.
Some of the great benefits include:
• 30 days annual leave, plus one extra day off for your birthday paid bank holidays, up to 3 can be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• Pension of 6% employer and 3% employee contribution.
• Employee Assistance Programme with 24/7 counselling, legal & information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at 4 x annual salary
• Bike to work scheme
The organisation’s values and celebrates diversity and are committed to providing an inclusive environment for all employees. People are at the heart of what it does, and it’s vital that the workforce reflects the diversity of stakeholders and the wider society in the UK. We actively seek candidates from diverse backgrounds and communities and offer excellent salaries, learning and development opportunities and a great office location situated in the heart of St James’. The team work in a hybrid and flexible way and recognises the importance of a good work-life balance.
You may have experience in other areas such Legal Officer, Legal Counsel, Senior Legal Officer, Senior Legal Counsel, Lawyer, Solicitor, Contract Lawyer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Everyone deserves a decent place to live. Join Habitat for Humanity Great Britain as our new Finance Manager and support people to find a safe, affordable home.
Are you an experienced and effective finance professional looking to make a difference in the charity sector? Habitat for Humanity is seeking a Finance Manager to take day-to-day responsibility for our financial systems and procedures, and so promote the long-term sustainability of our organisation.
Reporting to the Director of Finance and working closely with the Senior Leadership Team and colleagues across the organisation, you will be a key person ensuring that our financial data is complete and accurate, overseeing reporting to our programme funders and our international network, and ensuring best practice in all aspects of financial management. You’ll supervise the Database and Income Processing Officer and the Finance Assistant (position currently vacant).
Job Title: Finance Manager
Department: Finance, Operations & Compliance
Reports to: Finance Director
Budget responsibility: Yes
Line management: 2 direct reports
Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the charity is able to deliver the Strategy with impact, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB. As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.
Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m.
Job Purpose
As our Finance Manager, reporting to the Director of Finance and working closely with the Senior Leadership Team and colleagues across the organisation, you will be a key person ensuring that our financial data is complete and accurate, overseeing reporting to our programme funders and our international network, and ensuring best practice in all aspects of financial management. You’ll supervise the Database and Income Processing Officer and the Finance Assistant (position currently vacant).
Key responsibilities
Ensure the integrity of financial data and controls, including budgeting, forecasting, Treasury and cash flow management
· Prepare data ready for monthly accounts, reports, and financial statements. This will include the normal monthly journals, reconciliations, and checks
· Support financial planning, risk management, and decision-making
· Liaise as necessary with colleagues in Habitat for Humanity’s international network for reporting and efficient transmission of funds to overseas affiliates
· Manage payroll, tax returns, and financial reporting for funders
· Provide leadership to finance team members and develop financial policies
Accountabilities and Responsibilities
Purchasing / Expenditure
· Administering commitment and invoice approvals in line with our Delegation of Authority
· Coordinating and verifying expense coding by non-finance staff
· Administering transfers to international partners according to policy
· Other ad hoc payments, including foreign currency transactions
· Reconciling supplier accounts each month
· Ensuring VAT records are accurate and returns made on time
· Maintaining auditable financial records
Income / Donations
· Manage income processing team
· Working with fund-raising teams to ensure all income is appropriately coded and documented
· Importing grants and donations from the CRM system (Raiser’s Edge) to the accounting system and reconciling to bank
· Regular reconciliations between the accounting and CRM systems
· Coding, processing and reconciling other income
· Assisting with Gift Aid claims
Bank
· Administering weekly payment runs and coordinating on-time authorisations
· Processing international transfers
· Currency and treasury management
· Bank account reconciliations
General queries
· Dealing politely and efficiently with questions from inside and outside the organisation
· Dealing assertively and effectively with cases of any deviations from policies and procedures
Record keeping
· Complete and accurate record keeping bearing in mind detailed level of audit compliance
· Logical filing of evidence of transactions, primarily electronic.
Month- and Quarter-End processes
· Preparing nominal journals, such as accruals/prepayments, payroll allocations, depreciation
· Monthly reconciliations of balance sheet accounts.
Other duties
· Checking Employee Expenses Claims (processed by the Office Manager) and final processing
· Assisting Director of Finance and other relevant staff with finance-related questions
· Assisting with the annual audit and preparation of financial statements
· Additional finance admin duties as required
· Run donor budget reports for the Europe region office and internal stakeholders
What we’re looking for
· A qualified or part-qualified finance professional with at least 3 years’ experience in charity finance, including fund accounting
· Skills in financial control, compliance, management, and reporting
· Knowledge of accounting software (Sage50 and Sun ideally) and downstream spreadsheet and similar tools; a willingness to learn new ways of handling data
· Good summarising and communication skills with the ability to influence colleagues and senior leaders
· A pragmatic, efficient character with a dedication to accuracy and reliability
· A questioning mindset, finding opportunities to improve every day
The role and responsibilities will be carried out in a way that reflects
· Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy
· A commitment to Habitat GB’s vision, mission, values, and approach
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures
We offer a flexible and supportive working environment with options for hybrid working and training and other arrangements to help you thrive in your role.
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If this sounds like it could be a good match for you, please take a look at the Candidate Pack.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
Applications comprising a CV and cover letter explaining how your skills and experience match the job requirements should be sent by email (referencing the job title in the subject line) to: (See candidate pack for email)
Tell us about the skills and experience you would bring to the role and your motivation for applying.
The deadline for applications is 11th May 2025 (at 11:59 pm).
Habitat for Humanity requires all employees to take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client is committed to transforming lives of children and young people by creating opportunities to learn, grow, and develop through Education. The organisation is an independent funder and our income is generated from our endowment which consists of both significant property holdings and financial investments, therefore we do not fund raise, the organisation has distributed over £298 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year. The charity gives grants to benefit children and young up to the age of 25 (or up to 30 for younger people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London.
We are delighted to be working with the charity to recruit a permanent Financial Controller to join its established team based in conveniently located offices in Central London.
The role:
Reporting directly to the COO, the Financial Controller will ensure the provision of consistent, robust financial advice to the charity as a whole. This person will be responsible for overseeing all aspects of finance and financial operations, ensuring these are compliant with statutory requirements and appropriate and effective financial controls are in place. They will also maintain a financial planning framework that will facilitate the delivery of the charity's financial strategy. This will involve managing one direct report, overseeing all financial reporting and tax compliance, preparing the charity’s management accounts and the end of year accounts for approval and sign off by the Trustees. In addition, the role will be responsible for managing an annual financial audit process preparing the annual budgets in advance for SLT sign off and providing sound financial advice across all of these areas.
This person will also manage all external relationships with banks, financial institutions, property Investors and auditors wherever Finance is the main issue being dealt with. This person will also oversee all Grants related financial transactions in close collaboration with the Grants department.
The person:
The successful candidate will be a qualified accountant and will be able to provide excellent financial management and reporting for the Charity. They will be confident working with different internal stakeholders and external professional advisors and will be capable of considering their different requirements and priorities in a knowledgeable way. This person will have excellent attention to detail and will be highly organised and a strong communicator across a wide range of audiences. Educated to Degree level or the equivalent (ACCA, CIMA, ACA or CIPFA), this person will have excellent interpersonal skills, strong written and verbal communication and will be up to date on all MS Office packages and financial software including SAGE being essential.
Candidates with prior experience of working with endowed Trusts, Foundations or Charities or who have worked in Charities that have income derived from a permanent endowment (either partially or totally), will be of particular interest, so please draw attention to this when applying.
This person will have demonstrated substantial financial management experience at a senior level in the Charity or Not-for-Profit sectors, with extensive knowledge of UK Charity Accounting Standards (SORP, Charity Commission compliance and VAT). Also experienced in strategic financial planning, preparing complex financial statements, budgeting and cashflow forecasting, and have good knowledge of financial planning in a Funder or Grant-Maker setting. As our income is generated from our endowment which consists of both significant property holdings and financial investments a substantial experience of managing income and cashflow from property and investments is essential.
This role represents a wonderful opportunity to become a key part of a long established and successful charity, which has outstanding roots and a lasting positive legacy in the local communities in Central and Greater London it serves.
The organisation encourage applications from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support. This includes Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
First Round Interviews: 12th May 2025
Second Round Interview: 19th May 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Maintenance & Estates
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Head of Maintenance and Estates
Location: Central Office based in Islington, N1 1TY (approx. 10 minute walk from Highbury and Islington station). The role is mixed hybrid including 3 days in the office and 2 days from home, including regular service visits to any of our sites. Flexibility will be required to attend visits, away days, and office working around the number of days listed.
Salary: £46,900
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
About the role
Reporting to the Director of Housing, we are looking for a Head of Maintenance and Estates to lead on the effective delivery of an efficient and customer focused maintenance and estate service across our properties within SIG. Managing a small team, you will focus on management and leadership activities to empower staff to achieve high quality results in the service. You will take oversight of the Maintenance and Estates function, to ensure the smooth running of upkeep and repair operations, working with various teams internally and externally to build sustainable working relationships.
You will have overall responsibility for ensuring policies and processes are up to date and that the way the function is run has continuous improvement. You will lead with creating and implementing a strategic plan, supporting with short to medium to long term objectives. You will work to ensure properties and estates are kept safe, to required standards and lead the team towards achieving the SIG ‘Good Homes’ standard.
About you
We are looking for someone who has extensive experience in managing similar repairs and estates services and who is able to lead a team to be empowered to provide a high-quality service. You will be able to to develop and implement maintenance plans, strategies, and procedures, and have confidence to take ownership of your department, making key decisions.
- Management and leadership experience, including with direct line of reports and indirect
- Experience in developing and implementing formal maintenance plans, strategies, and procedures with a key eye to detail
- Experience in directing and delivering customer service functions, ideally in a repairs and maintenance or cleaning context
- Experience in completing and managing risk assessments
- A recognised building services qualification and/or any of the following: NEBOSH, IOSH, Certificate in Occupational Heath and Safety, Legionella Awareness, Asbestos Duty Manager Training, Fire Safety Qualification
- Proactive approach to work, ability to use own initiative to resolve challenges
- Ability to work in a fast-paced, constantly changing environment
- Ability to balance competing priorities
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Executive Director of Finance & Corporate Services
?? Aldgate East, London
?? Circa £140,000 per annum
?? Closing Date: 12th May
First Stage Interviews: 20th & 21st May | Final Interviews: 27th May
About Us
EastendHomes is a community-based housing provider, established in 2005, currently managing 3,800 homes, operating exclusively in the London Borough of Tower Hamlets. Their vision is to achieve the comprehensive regeneration of their estates and deliver sustained improvements to both the homes and quality of life of our residents.
We are now seeking an exceptional leader to join our Executive Team as Executive Director of Finance and Corporate Services. This is a pivotal role, providing strategic oversight and leadership across Finance, People and Culture, IT, and Communications.
Please find link to microsite here to read more about the organisation and the role:
The Role
Reporting directly to the Chief Executive, you will lead and manage the Finance and Corporate Services functions, ensuring strong financial governance, compliance, and strategic planning. You'll work closely with internal and external stakeholders including the Board, Executive Team, regulators, auditors, and funders.
You will also act as the organisational lead for financial strategy, treasury management, HR, IT infrastructure, and internal and external communications-ensuring that EastEnd Homes is well-resourced and delivering outstanding services.
Key Responsibilities:
- Providing leadership across Finance, IT, HR, and Communications, implementing procedures, policies and strategies
- Manage, support, and develop staff across the Finance and Corporate Services teams, including performance reviews, training needs, and continuous improvement
- Ensure all statutory returns and performance reports are accurate and submitted on time
- Embed a culture of data-driven decision-making and continuous service improvement
- Ensure full compliance with the Housing Regulator's and FCA's financial frameworks, including the timely submission of returns
- Lead the preparation of annual statutory accounts and liaise effectively with external auditors
- Oversee day-to-day financial operations, ensuring robust systems and internal controls are in place
- Manage relationships with lenders and ensure compliance with loan covenants
- Leading treasury management, budgeting, financial planning and reporting
- Monitor spend against budgets and provide timely, accurate financial reporting to the Executive Team and Board
- Develop sound financial controls and value-for-money initiatives, ensuring efficient and cost-effective service delivery
- Identify and pursue additional funding or grant opportunities aligned to EastendHomes' goals
- Driving improvements in digital services and internal IT systems to enhance customer experience and internal efficiencies
- Proactively identify and manage financial and operational risks, contributing to a robust risk management framework
- Ensure compliance with regulatory standards and contribute to the Annual Assurance Statement
- Represent the organisation with external partners, stakeholders, funders, and regulators
About You:
- Recognised accountancy qualification (e.g. ACCA, ACA, CIMA)
- Proven experience in a senior finance and/or corporate services leadership role
- Experience working within the housing sector, or a similarly regulated, customer-facing environment.
- Experience of working effectively with a Board or committee, writing and presenting reports, strategies etc.
- Strong understanding of financial governance, legislation, and risk management as well as developing short, medium and long term financial plans which ensure their financial viability over the longer term
- A collaborative, values-driven leadership style who fosters an inclusive environment at the fore front of what they do
- Excellent communication and influencing skills to be able to communicate financial concepts and organisational performance insights to internal and external stakeholders
Apply Now
To apply, please submit your CV with a supporting statement as to why you are interested in this specific role by Monday 12th May.
First stage interviews are scheduled for 20th & 21st May, with final interviews to follow on 27th May.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Salary: Grade 4 - £34,085 per annum
Full time: 37.5 hours per week
Location: Flexible with travel as required to deliver training – frequency will vary
Contract: Permanent
Closing date: Sunday 18th May 2025 at 11.30pm
Do you have a good understanding of housing law and proven experience of preparing, planning and delivering training courses to individuals and groups, online and face to face? We are looking for a Trainer and you could soon be helping us to help better support professionals and their clients with housing problems.
About the Role
You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.
About you
To succeed, you will need experience of delivering and developing training courses which are engaging and interactive, along with a strong understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications. The role will involve travel to deliver training as needed.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
You will be joining a multi-disciplinary team that delivers a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Supporter Engagement Officer will be a vital member of our charity team, responsible for supporting all activity across community and events fundraising.This role will focus on providing exceptional stewardship for our calendar of community and events fundraising and enhancing supporter engagement. You’ll build relationships with individual supporters, promote fundraising and donor opportunities and help deliver impactful events, all while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.
ABOUT US
We are a children’s charity supporting cardiac, respiratory and intensive care at Royal Brompton and its network of partner hospitals throughout London and the South East.
ABOUT YOU
Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact.
MAIN DUTIES AND RESPONSIBILITIES
Events Fundraising
- Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
- Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
- Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.
Community Fundraising
- Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
- Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
- To represent the charity as and when required in schools, engagement events and cheque presentations.
Supporter Care
- Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
- Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
- Manage our CRM database.
- Maintain accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
- Continuously evaluate the supporter journey, aiming to enhance retention and engagement.
Administrative and Financial Support
- Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.
- Adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.
- Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.
- Overseeing our online shop.
Marketing and Communication
- Create engaging materials (posters, leaflets, stories etc) and social media content to inspire participation in fundraising activities.
- Produce regular newsletters and impact reports.
- Ensure fundraising and associated webpages are kept up to date.
- Collate information for the Head of Fundraising to support trust and foundation applications.
Team Collaboration
- Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.
- Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
- Any other duties as required by the Head of Fundraising.
ADDITIONAL INFORMATION
Salary is £27000 - £29,000 (depending on experience) FTE per annum. The role covers 30 hours per week. A minimum of one day per week working in our charity office and the remaining hours working remotely which may be spread across 3-4 days depending on preference and will be discussed at the interview stage. Occasional evening and weekend work subject to our events calendar.
One-year fixed term contract however there is potential to increase working hours and / or extend contract length after 12 months subject to performance.
A full driving licence or the ability to travel to events and meetings within London and the South East is essential.
Applicants must be eligible to live and work in the UK to apply for this position.
The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity).
Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.
The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
PERSON SPECIFICATION
Skills
- Strong relationship management skills.
- Excellent communication skills, both verbal and written, with the ability to convey information effectively.
- Project management with a focus on meeting deadlines and managing multiple priorities.
- Analytical mindset with attention to detail, ensuring accurate record-keeping and data management.
- Excellent IT skills – proficient in the use of MS Office, Adobe and WordPress is essential.
- Knowledge of GDPR and fundraising guidelines.
- Ability to work independently and as part of a team.
- Experience of working with and managing volunteers.
Experience
- Experience of successfully delivering fundraising events.
- Experience providing excellent supporter or customer care, using effective communication to build positive relationships with supporters and stakeholders to maximise impact.
- Demonstrable experience of promoting events to secure support and encourage participation.
- Familiarity with digital fundraising platforms, CRM systems and handling of personal data.
STAFF BENEFITS
- Flexible working hours to balance home / work life
- Time off in lieu for evening and weekend work
- Home office set up including phone, laptop and printer.
- Pension scheme.
- Training and development with career progression opportunities.
- Reasonable expenses paid for offsite meetings and activities
- Annual Leave: 20 days holiday per year plus 8 bank holidays. This is on a pro rata basis.
- Blue Light Card: enjoy discounts both online and in store across various outlets.
How To Apply
Apply online with covering letter highlighting your achievements, relevant experience and why your application should be considered.
We will only contact those applicants who have been successful for interview selection at which point you will berequired to provide details of two referees.
Early application is encouraged as we will review applications throughout the advertising period and reserve theright to close the advert early.
The client requests no contact from agencies or media sales.