Operations jobs in copeland, greater london

Elders Voice, a charity supporting older people, are excited to be joining a consortium of organisations, that will work together on making Brent an age friendly borough. Led by the Brent Pensioner’s Forum, the consortium’s aim is to make Brent a place where people can live healthy and active later lives; a place where the environment, activities and services enable older people to enjoy life, participate in society and be valued for their contribution.

We are looking for a coordinator to develop and implement a borough-wide action plan, that addresses the eight barriers to the wellbeing and participation of older people, as identified by the World Health Organisation (WHO) under their Age Friendly Cities Framework. This action plan will help Brent fulfil its vision of becoming an age friendly borough. The post is funded by a grant from Brent Council and will report into the CEO of Elders Voice.

Role: Age Friendly Brent Project Coordinator

Salary: £19,200 per annum (FTE £32,000)

Hours: 21 hours per week

Contract: Two-year fixed term contract

Responsible to: Chief Executive Officer

Based at: Elders Voice offices in Kensal Green

Overview of Role

• Develop an Age Friendly Borough strategy in association with a range of partners and a project plan with agreed timescales.
• Build on existing partnerships & networks within Brent and engage with stakeholders to understand the current situation and identify priorities for action.
• Collaborate with statutory, health and third sector partners to achieve age friendly status in the borough.
• Ensure older people are fully involved in the development process and all stages of implementation.
• Apply for fundraising to ensure sustainability of the project.

If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, driven and thrive at outreach work and engaging with different audiences. This is an opportunity for you to put your stamp on a brand new project that will benefit older people now and in years to come! To find out more about the role and what it entails, please read the full job description and person specification. 

Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification. 

Finance Manager

ABOUT US – THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

OUR VALUES

• Awareness and personal responsibility.
• Diversity, equality, inclusion and anti-discrimination.
• Kindness and respect for each other and the space we cohabit.
• Collaboration and community: every person matters and so does the collective.

Ready to make a difference? Join us!

We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.

✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways

✔ deliver a diverse role with opportunities to grow as a professional

✔ join the Gestalt Centre, a beacon of excellence in the therapy world

✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives

✔ flexible working and hybrid with home working and convenient office location when you’re in the office.

ABOUT THE ROLE

FINANCE MANAGER JOB DESCRIPTION

Role Purpose

The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.  

As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.You’d also be supported by the Finance Manager Assistant and the Bookkeeper.

Main Objectives

• Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations. 
• Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
• Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
• Lead on enhancing procedural efficiencies and streamlining in finance operations.
• Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
• Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
• Work with and manage the Finance Manager Assistant and Bookkeeper.

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES

The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.

Financial Planning

• Lead on financial planning, budgeting and forecasting.
• Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
• Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.

Financial Management

• Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
• Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
• Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.  
• Prepare quarterly management accounts and reports for decision-making and planning.
•  Advise on and manage investments and cashflow.

Governance: Policies, procedures and financial controls

• Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
• Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
• Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
• Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
• Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.

Accounting

• Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
• Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
• Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
• Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.

Payments and Payroll

• Manage effectively payroll, tax and pension submissions, banking and associated procedures.   
• Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
• Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.

Contracts Management

• Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
• Prepare and issue employee contracts (working with the CEO/HR).

Support service delivery

• Calculate and prepare courses fees and other financial information for reviews and to support decision-making
• Liaise with students to offer and manage payment plans
• Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
• Support the integration of financial and operational systems.

People Management

• Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
• Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.

ABOUT YOU

PERSON SPECIFICATION

Qualifications and experience  

• Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
• Minimum 3 years relevant financial management experience working with a charity/not for profit.
• Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
• Sound knowledge and experience of leading and managing the audit process.
• Thorough practical up-to-date understanding of management accounting principles and techniques.
• In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
• Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
• Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
• Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
• Good experience with organisational realities, challenges and opportunities in the charity sector.
• Experience of working well within a multidisciplinary team (desirable).
• Experience facilitating or leading change and growth (desirable).

Qualities

• Awareness of self and others alongside a learning and growth mindset
• Leadership and management with kindness, integrity and collaboration
• Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
• Proactive dynamic leadership and project management skills and ability to apply big picture thinking. 
• Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills. 
• Ability to be flexible and adaptable in a dynamic organisation.
• Ability to receive and provide feedback, learn and grow as a professional
• Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
• Ability to work under pressure and to tight deadlines.
• Passion and commitment to the Gestalt Centre values, work and direction
• Commitment to equality, diversity, inclusion and anti-discrimination.
• Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
• Competency using MS Office, email, online platforms and learning management systems

Abandon Normal Devices are seeking an experienced finance professional or small accountancy provider to manage our core finance functions on a freelance/contract basis. This is an ongoing, part-time contract supporting the financial operations of a small, ambitious arts organisation working at the intersection of art, technology and digital culture.

We are looking for someone with a strong understanding of charity finance, skilled in Xero, bookkeeping, payroll, reporting, audit preparation, HMRC filings and support with funding reports. You may be an individual already set up for freelance work, or a firm used to providing finance support to charities or arts organisations. You’ll work closely with the Chief Executive and liaise with trustees and external auditors as needed.

To apply for the role please:

• Read the Finance Manager Job Description
• Complete an Application Form 
• Complete an Equal Opportunities Form (submitted anonymously).

Application Timeline

• The closing date for applications is midnight Sunday 1 June 2025
• Interviews are expected to take place on W/b 16 June 2025

About us

Abandon Normal Devices (AND) is a commissioning agency and arts organisation known for creating radical, site-responsive projects at the intersection of art, technology and digital culture. Working across the UK and internationally, AND commissions artists to explore the social, environmental and ethical implications of emerging technologies. Our portfolio includes large-scale outdoor artworks, exhibitions, research programmes, residencies, online projects and our flagship AND Festival — a
nomadic biennial bringing cutting-edge digital experiences to diverse locations.

Our work often takes place in unexpected settings, from post-industrial towns to natural landscapes, creating space for bold experimentation and critical reflection. At our core, we champion interdisciplinary collaboration and are committed to inclusive, sustainable practices that challenge what is considered ‘normal’ in culture today.

Purpose of the role:

At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable. 

So the purpose of this role is to support NEON achieving its mission by ensuring the smooth running of NEON’s finance systems and processes. You’ll do this by delivering on the main financial tasks day-to-day, and support with finance projects aimed at improving NEON’s systems.

Key Responsibilities: 

1. Doing all of our day-to-day fundraising administration to keep us well-organised and compliant. This includes:

   1. Recording and monitoring fundraising data using our Fundraising Tracking Database

   2. Keeping all of our grant agreements, contracts and other relevant documentation well-organised on GDrive and elsewhere 

   3. Ensuring compliance with the financial requirements of the grant agreements, and updating and maintaining the grant payments schedule 

   4. Raising invoices on Xero in line with funder agreements - noting instalment dates and receipts

2. Preparing payroll each month, ensuring everything happens on time and coordinating with our payroll agency. (This may only be a temporary responsibility) 

3. Processing and reconciling payments. This includes:

   1. Reconciling bank receipts and chasing late payments

   2. Processing supplier invoices and payments

   3. Monitoring our team’s Pleo card expenses and posting on Slack to our team for authorisation

   4. Managing the subscriptions on Pleo cards (this is likely a temporary responsibility until our People & Ops Manager returns from sabbatical leave)

4. Preparing some financial reports and accounts. This includes accounts to trial balance, and ad hoc reports from Xero when our team have finance queries or need support

5. Supporting with finance projects which make our finance systems work more efficiently, simply and sustainably e.g. helping to update our budget spreadsheets and approach to budgeting, or moving to a new bank

6. Supporting the Head of Finance with budgets, financial planning and reports and any other ad hoc finance tasks

7. Being part of Ops Hub shared work and cross-organisational work and team days 

About you:

• You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships

• You have solid finance experience and skill. For us that means:

  1. a minimum of three years work experience in a finance role, preferably within the charity/non profit sector. This means you have a good understanding of non-profit finance, including VAT and managing restricted and unrestricted funds

  2. a solid understanding of Accounts Payable (with BACs, invoicing, etc) and Receivable (invoicing and credit control) processes

  3. a Level 4 AAT, equivalent qualification or equivalent experience

  4. experience in control accounts reconciliation, and posting journals

• You know how to use accounting software and apps (e.g., Xero, Quickbooks, Sage) as well as Microsoft Excel or Google sheets

• You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it

• Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard

• You have strong organisational and time-management skills that are required to manage multiple tasks and deadlines. And you are comfortable moving between different paces of work - slower, more methodical work and quicker turnaround work

• You are a great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work

• You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll receive feedback from others well (and learn to give feedback well too)

• You are committed to NEON’s purpose of building the strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression

Job type: Full-time or part-time

Location: Centrally located, light and airy office with great views on Regent Street, London. Hybrid working possible, minimum 3 days per week in office.

Benefits: 25 days’ holiday allowance, flexible working, occasional 1-2 days extra holiday for Christmas period. Part-time holiday allowance will be pro-rated. 

Reports to: Chief Project Officer at the Global Returns Project

Timetable: Candidates will be considered on a rolling basis

Preferred start date: 2nd June 2025

What we are looking for

We’re looking for a highly motivated individual to play a key role in helping us grow our supporter base, communicate our impact and keep our operations running smoothly.

You’ll be someone who enjoys writing and communicating clearly, whether that’s through social media posts, stakeholder newsletters or event invitations. You’ll be confident using digital tools and keen to learn how to manage and improve our new CRM system and website content.

You’ll be a highly organised multitasker who’s excited to contribute across a wide variety of projects – from events and fundraising campaigns to charity research and donor stewardship. You’ll thrive in a small team, taking initiative and juggling priorities in a fast-paced, mission-driven environment.

You’ll care deeply about climate and nature and be motivated to make a meaningful difference in this decisive decade for our planet. There will be opportunities to develop skills across all aspects of GRP’s work, with support from a collaborative and experienced team.

Skills required

1. Undergraduate or post-graduate degree
2. Excellent written and verbal communication skills
3. Strong digital literacy and confidence using online tools
4. Team-player with a collaborative working style
5. Time management and self-organisation skills
6. Ability to take initiative, identify problems, and solve them creatively
7. Very high attention to detail
8. Ability to conduct thorough, independent research
9. Excellent understanding of, and passion to address, climate change and biodiversity loss

Skills preferred but not required

1. 1+ years of professional experience
2. Experience organising events or coordinating logistics
3. Experience using a CRM platform (e.g., Beacon, Salesforce, etc.)
4. Familiarity with website content management systems (e.g., WordPress, Squarespace)
5. Basic data handling or analysis skills (e.g., Excel or Google Sheets)

Main duties and responsibilities

Communications (30% of work)

• Write and publish short regular newsletters for GRP’s stakeholders, including portfolio donors, wealth adviser partners and donors to operating costs.
• Manage and publish weekly content for GRP’s social media accounts, including LinkedIn and Instagram.
• Manage and curate content for GRP website, ensuring information is accurate, up-to-date and maximising opportunities to attract new donors and supporters.
• Coordinate with GRP’s third-party web developer on website maintenance and regularly re-evaluate site structure/functions to maximise its efficacy and usability.

Event planning (30% of work)

• Lead coordinator for in-person and virtual events, in line with events strategy devised by Strategic Relationships Manager.
• Lead event promotion and liaise with venues, speakers, catering, attendees, videographer, graphic designer, etc to ensure events are well-attended and well-run.

Research (20% of work)

• Drive ad-hoc research projects to support GRP’s partnership-building, core fundraising and portfolio selection/assessment efforts.
• Analyse potential sectors and charities for inclusion in GRP’s charity portfolio.
• Identify and research high-quality trust and foundation leads in line with core fundraising strategy.
• Identify and research high-quality leads for wealth adviser or other corporate partnerships.

Customer Relationship Management (CRM) (20% of work)

• Manage GRP’s new CRM system (Beacon) on behalf of team, ensuring the team uses the CRM system consistently, accurately, and effectively. No prior experience with CRMs required – training will be provided.

I am excited to be working with an amazing research-focused charity in search of a highly organised and proactive Executive Support Officer. This is an immediate start 6-month contract, the role is part-time (4 days a week), remote working with occasional/monthly travel to London and the South East. This role will see you support senior leadership and the board across governance, fundraising, communications, research coordination, events, and general operations.

Key Responsibilities
Governance & Administration
•  Organise and minute board and committee meetings
•  Maintain governance records and support trustee recruitment
•  Manage filings with Companies House and the Charity Commission
Fundraising & Events
•  Support donor communications and contact management
•  Help coordinate fundraising events and produce fundraising materials
•  Assist in preparing impact reports
Marketing & Communications
•  Maintain website and social media content
•  Disseminate research outputs and organisational updates
•  Ensure GDPR compliance across databases
Research Support
•  Assist in coordinating research meetings and participant engagement
•  Support research-related event delivery
General Operations
•  Maintain digital and physical filing systems
•  Support IT, software, and subscriptions
•  Handle general enquiries and day-to-day admin

Person Specification
Essential
•  Excellent written and verbal communication skills
•  Accurate minute-taking and attention to detail
•  Strong organisational and time-management abilities
•  Capable of independent and multitask-based work
•  Proficient in Microsoft Office and digital platforms

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Retail Administration Assistant to join us on a full-time basis, working 36 hours per week, for a 12- month fixed term contract.

The Benefits

• Salary of £27,864 - £29,500 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Work in a beautiful location

This is a fantastic opportunity for a highly organised and customer-focused individual to join our iconic and passionate organisation.

You'll play a vital part in shaping the retail experience across some of London’s most famous green spaces, gaining practical experience with a wide variety of retail operations while working in truly inspirational surroundings.

What’s more, you'll enjoy a generous benefits package that supports your wellbeing both inside and outside of work, including private healthcare, flexible working options, and learning and development opportunities!

The Role

As a Retail Administration Assistant, you will support the day-to-day running of our new Hyde Park shop and online retail offer.

Working closely with the Buying and Ecommerce teams, you’ll help to deliver an exceptional customer experience both in-store and online.

Playing a vital role in ensuring a smooth and efficient buying and fulfilment process, you’ll assist with everything from processing purchase orders and invoices to liaising with suppliers and tracking deliveries.

Additionally, you will:

• Set up new suppliers and products on internal systems
• Manage ecommerce enquiries and returns
• Support digital marketing and reporting tasks
• Help manage stock deliveries in collaboration with the Retail Operations team
• Compile ecommerce data and reports

About You

To be considered as a Retail Administration Assistant, you will need:

• Excellent attention to detail and organisational skills
• Excellent customer service skills
• Proficiency in Microsoft Office (Excel/Word/PowerPoint) and the ability to learn new systems quickly
• Confidence in handling data in spreadsheets and managing high volumes of information accurately
• Experience or a good understanding of ecommerce platforms – knowledge of Shopify is highly desirable
• Strong written and verbal communication skills, particularly when dealing with suppliers, couriers, and internal teams
• A proactive attitude with the ability to manage multiple tasks and meet deadlines in a fast-paced environment

Other organisations may call this role Retail Administrator, Retail Administration Officer, Retail Operations Assistant, Ecommerce Officer, Retail Buying Administrator, Ecommerce Administrative Assistant, or Retail Logistics Assistant.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Retail Administration Assistant, please apply via the button shown. Successful candidates will be appointed on merit.

Director - Workforce Policy and Services

Location: AoC London Office
Department: Workforce
Salary: £68,400 - £85,500 (depending on experience)
Hours: Full Time, 37.5 Hours per week
Job Type: Full time
Contract Type: Permanent

An exciting opportunity has arisen to join the Association of Colleges (AoC) in a new position of Director – Workforce Policy and Services. As the national voice for further education (FE) colleges in England, AoC represents and supports member colleges with professional services, advocacy, and sector leadership. We are a not-for-profit organisation established by colleges, for colleges – supporting over 95% of the sector, transforming 2.2 million lives each year.

This senior leadership role will oversee the strategic direction and delivery of AoC’s workforce function – including directing FE workforce policy, industrial relations and pay, employment advice, recruitment, and consultancy. Reporting to the Deputy Chief Executive, the successful candidate will work collaboratively across the organisation and with key external stakeholders to promote and represent the employer interests of colleges across England.

We are seeking an experienced leader with a strong background in at least one area of the workforce remit, strategic insight, advocacy skills and a commitment to supporting colleges and their people. A deep understanding of the challenges facing the FE workforce and a collaborative, inclusive approach to leadership is essential. You will bring excellent stakeholder engagement and influencing skills, strong strategic thinking, and the ability to drive service quality and innovation.

As Director, you will lead and manage a multi-functional team delivering high-quality workforce services and advice to colleges, ensuring these are responsive to sector needs. You will represent college employers in national pay negotiations and workforce policy development, oversee recruitment and consultancy services, and with your team drive policy influencing and evidence-based decision-making through strong stakeholder engagement and data insight. This is a varied and strategic role that combines leadership, sector advocacy, and operational oversight across FE employment and workforce priorities.

This role is offered on a permanent, full-time basis. There will be regular travel to AoC’s national office in London and across the country to attend meetings and represent the organisation. Flexible working requests will be considered. If you’re a senior workforce leader with a passion for improving outcomes in education and want to be at the forefront of shaping FE workforce policy and services, we’d love to hear from you!

At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.

Please review the full job description and person specification, which outlines the role in more detail. 

How to Apply

If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.

To be considered for this role, your application must be submitted and received by 9am on 26 May 2025.

Interviews: 

Date: W/C 2 June 2025
Venue: In person, AoC London Office

AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.

Thank you for your interest in this opportunity to join the AoC team.

REF-221501

We are looking for an experienced leader with key skills in line management, bid-writing and safeguarding, preferably with a qualification in social work. Our ideal candidate will be emotionally resilient, compassionate and empathetic with a proven background in managing people and overseeing service delivery.  You will be responsible for service quality, operational strategies and policies, providing high-level support to a small, dedicated team of staff and volunteers and bid writing to secure long term funding for the charity to continue its vital work. 

The charity provides support to vulnerable parents with pre-school aged children living in the borough of Gravesham, supporting up to 85 families at any given time.  Waterside offers 1:1 support, peer group sessions, structured family sessions, access to local agency clinics, counselling services, and courses, 5 days a week, 50 weeks a year.

Reporting to the Chair of Trustees, you will work with the team, trustees and external providers to ensure the delivery of impactful services and cultivation of strong partnerships in order to respond to the local needs of our families. 

The Centre Manager role will be expected to work from the centre the majority of the time as it is important to have a presence with the families and staff. On occasion, when it is required to meet key deadlines, working from home is supported but this is on an ad-hoc basis and not part of a regular working pattern. 

Key Responsibilities:

• Lead, manage and co-ordinate the work of Waterside Parents’ Centre to ensure smooth running of the service. 

• Designated Safeguarding Lead.

• Manage day-to-day operations, ensuring high-quality service delivery and adherence to best practices.

• Lead and support a dedicated team, providing supervision, training, and professional development opportunities.

• Ensure you are visible and approachable to the families we engage with specifically in family sessions. 

• Effective bid writing to secure crucial funding for the charity

• Build and maintain relationships with key stakeholders, funders, and commissioners.

• Develop and implement strategic plans that align with the organisation’s goals and values.

• Manage all policies and procedures ensuring that they align with appropriate legislation and regulatory requirements.

• Work with the Finance Officer to ensure accuracy of financial recording and reporting.

Skills and Experience:

Desirable

• Experience in a social work environment.

Required

• Experience of leading services in the charity or social care sector.

• Non judgmental approach ensuring focus is on acceptance and understanding.

• Proven ability to manage diverse funding contracts and reporting requirements.

• Strong team leadership, with a focus on collaboration and staff development.

• Excellent communication and partnership-building skills.

• A commitment to equality, diversity, and inclusion.

What we are offering you:

Waterside is a family-centric employer and we provide our employees with a supportive and engaging environment. 

As well as ongoing development and training, we offer a generous annual leave entitlement, flexible working and hybrid working on occasion.  We offer a contributory pension scheme and free on-site parking.

Waterside is committed to safer recruitment and equality of opportunity and diversity.  This role is subject to DBS checks

Driven and engaging Finance Director required for a commercially focused Not for Profit who uphold industry standards for their sector and members on a 12 month FTC basis.

• Up to £120k
• 12 month FTC to start immediately
• London/hybrid (2-3 days)

You will be a strategic thinker, with strong financial acumen and leadership skills who will oversee the financial operations of the company and its trading subsidiaries. This will including financial planning, financial budgeting and forecasting, cost management and financial analysis as well as playing a key role in developing and implementing financial strategies to drive growth and profitability across the group including identifying and analysing new business opportunities as the organisation looks to scale up.

The FD will also lead the roll out the new finance system so experience of a system implementation is essential.

Ideally successful candidates will have relevant experience of being in a No1 finance role from a membership background and/or private sector, SME's being particularly beneficial. You will also need to be a formally qualified accountant.

Summary

Introduction

Working within the Central Secretariat, the Safeguarding Structures Programme Director will lead a programme team to implement the new independent structures for the Church of England's safeguarding function.

About the Department

The Central Secretariat provides support to many of the governance bodies of the Church of England, including the General Synod, House of Bishops, Archbishops' Council and others. It also provides policy analysis and support on internal matters relating to the structure and governance of the Church of England.

What you'll be doing

The purpose of this role is to deliver the General Synod's motion of February 2025 to design, develop and deliver independent scrutiny of Church safeguarding and such operations as the Synod decides. It needs to do so in a way that brings stakeholders - victims and survivors, safeguarding staff across the Church, trustees and others - along with them, with a focus on delivering a system of safeguarding that commands greater confidence. And it needs to do so working through an executive chair and lead bishop.

You will lead a programme team that is in the process of being formed, and you'll report to the Director of the Central Secretariat, whilst also working through an Executive Chair (currently being recruited), the lead bishop for safeguarding and a Programme Board, and maintaining the confidence of the wider Church of England, including the General Synod, the House of Bishops and others.

Key responsibilities

• Lead the programme team to deliver an ambitious programme of policy development, legislation, restructure and new service development, being accountable for ensuring the programme meets objectives , delivers outcomes and realises benefits
• Support the Executive Chair and lead bishop to deliver the mandate of General Synod (February 2025) regarding the future of Church of England safeguarding - maintaining their confidence and engagement at all times, building a relationship of trust and collaboration.
• Lead the team to deliver the change:
• Design the change - agreeing the new models for scrutiny/complaints and operations
• Secure buy-in to the change - including from governance bodies, the General Synod, and other stakeholders
• Execute the change through a mixture of legislative, contractual and other arrangements; and
• Embed the change - through the communications, engagement, planning etc that will enable the programme to deliver the benefits
• Maintain excellent programme governance - both ensuring the programme is well-run, with appropriate internal governance (plans, resource management, risk management) and reports effectively to the Programme Board, and to governance bodies
• Develop excellent engagement with safeguarding staff and leaders across the Church
• Ensure that the proposals are designed from the user perspective - with a particular focus on victims, survivors and parish safeguarding officers
• Lead, support, encourage and manage, the programme team of approximately 6-8 people
• Develop key messaging and strategic engagement , overseeing internal and external engagement
• Equip and enable the lead bishop and Executive Chair to be effective senior sponsors and externally facing change champions, ensuring that they are fully briefed on all developments and properly supported prepared for their meetings.

About You

Along with a recognised Programme Management accreditation (e.g. APM, PMI, PRINCE2 or equivalent), you will also need to demonstrate:

• The ability to create the vision and a sense of the destination, and also to engage in the precise details of what needs to happen to deliver it;
• A track record of engaging with people who are impacted by substantial change;
• Ability and experience of working collaboratively with a programme team and wider stakeholders to achieve success
• Experience of working with senior stakeholders to deliver, and capacity to work with an Executive Chair and lead bishop or similar.

• A salary of 82,157 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any salary-sacrifice pension contributions you make up to an additional 3% of your salary.

• 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Introduction to the Role

We are seeking a results-driven Development and Fundraising Officer to lead our grant applications, trust initiatives, and donor engagement efforts. In this international role, you will work closely with our team to create compelling proposals, coordinate fundraising events, and secure essential funding. Reporting directly to the Interim Director, you will play a vital role in shaping our fundraising strategy while working within a flexible, remote environment.

General Details

• Title: Development and Fundraising Officer

• Salary: £28-35,000 per annum based on experience and training

• Reporting to: Interim Director

• Contract: One-year renewable, Full-time (35 hours per week)

• Location: Remote

• International scope: Engage with international donors, trusts, and grant-making bodies

Core Responsibilities

1. Grant & trust applications

You will drive the research, development, and management of grant applications and trust funding. Your role involves identifying funding opportunities that align with Hong Kong Watch’s mission and preparing detailed proposals that secure essential resources for our projects.

2. Fundraising campaigns & donor engagement

In this responsibility, you will design and execute targeted fundraising campaigns and events. You will work to cultivate and maintain relationships with individual donors, trusts, and institutional funders, ensuring a consistent flow of financial support that underpins our advocacy and community work.

3. Coordination & communications

This responsibility centres on effective internal collaboration and external representation. You will coordinate with our communications teams to ensure consistent messaging, manage donor communications, and report on the impact of our fundraising efforts.

Key Tasks

• Research and application development:
  Identify suitable grant opportunities, trusts, and philanthropic funding sources both in the UK and internationally. You will draft, refine, and submit proposals that reflect Hong Kong Watch’s strategic priorities, ensuring compliance with each funder’s requirements.

• Campaign strategy and event coordination:
  Develop integrated fundraising campaigns in collaboration with our communications team. This includes planning virtual and in-person events, managing donor appreciation sessions, and ensuring that each campaign aligns with our overall mission and values.

• Donor relationship management:
  Build and nurture relationships with a diverse range of funders. This task involves regular communication, organising meetings and presentations, and providing clear, detailed impact reports that demonstrate the effectiveness of our initiatives.

• Internal collaboration and reporting:
  Work closely with the operations team to ensure that all fundraising efforts are fully aligned. You will attend monthly strategy meetings, coordinate updates, and produce comprehensive reports on campaign performance and donor engagement.

• Digital and social media integration:
  Collaborate with the communications team to create engaging online content that supports fundraising efforts. This includes drafting newsletters, managing social media updates, and developing digital materials that promote events and initiatives.

• Monitoring, evaluation, and strategic review:
  Continuously track key fundraising metrics and donor engagement levels. You will evaluate the success of fundraising initiatives, adjust strategies as needed, and prepare strategic reviews that inform future plans and objectives.

Essential Skills & Behaviours

• Grant-writing expertise:
  Proven track record of researching, drafting and submitting successful grant and trust applications.

• Excellent written & verbal communication:
  Able to craft compelling narratives and present confidently to donors, partners and colleagues.

• Relationship-building & stakeholder management:
  Skilled at cultivating and maintaining donor relationships, with strong interpersonal presence.

• Project & time management:
  Highly organised and able to plan multiple bids, campaigns and events to tight deadlines without oversight.

• Attention to detail & accuracy:
  Meticulous in proposal compliance, budgets, reporting and data entry.

• Analytical & outcomes-driven:
  Tracks fundraising metrics, evaluates impact, adjusts tactics to hit targets.

• Team-player & collaborator:
  Works seamlessly with communications, operations and senior leadership to align messages and priorities.

• Self-starter & remote-working discipline:
  Proactive, resourceful and able to manage your own workload in a flexible, home-based role.

• Cultural sensitivity & political awareness:
  Strong understanding of Hong Kong’s human rights context and respect for diaspora communities.

Desirable Skills & Behaviours

• Language skills:
  Proficiency in Cantonese.

• Event planning & virtual engagement:
  Background in coordinating both in-person and online fundraising events, webinars or galas.

• Digital fundraising & social media integration:
  Know-how in peer-to-peer platforms, crowdfunding tools and integrating campaigns with social channels.

• Budgeting & financial literacy:
  Able to draft, monitor and report against budgets for grant-funded projects and campaigns.

• Network in philanthropic/trust circles:
  Existing contacts or familiarity with UK and international grant-makers, foundations and trusts.

• Human rights or advocacy sector experience:
  Prior work in NGOs, think tanks or advocacy that demonstrates commitment to civil liberties.

• Strategic thinking & innovation:
  Creative in identifying new funding streams and piloting novel campaign approaches.

What We Offer

• Competitive salary: £28-35,000 per annum

• Flexible working: Enjoy a remote working environment with one monthly in-person meeting in London if you are based in the UK

• International exposure: Engage with a diverse network of global donors, trusts, and philanthropic partners

• Professional development: Opportunities for training and growth in the field of international fundraising

• Collaborative culture: Join a dedicated team committed to making a tangible impact for Hong Kongers and their communities

Interviews

First-round interviews will be conducted on a rolling basis, both before and after the application deadline.

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

With over 300 volunteers at Crimestoppers, this important role is crucial in ensuring the smooth operation of the volunteer programme.

We're looking for someone to support with:

• Volunteer Recruitment and Onboarding
• Volunteer Data Management​
• Vounteer Support and Retention
• Event Coordination
• Volunteer Communications

We're hoping that you'll have:

Experience:

• Proven experience in an administrative role, ideally within a volunteer or community-based environment.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
•  Excellent attention to detail, particularly when maintaining records and databases.

Skills:

• Strong interpersonal and communication skills, with the ability to engage effectively with volunteers, staff, and external stakeholders.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.

Attributes:

• A collaborative, solutions-focused approach to work.
• Strong organisational and time-management skills.
• A proactive and flexible attitude to work, with a willingness to learn and adapt to new challenges.

You'll find out more information in the job pack, along with details of how to apply.