Operations jobs in south bank, greater london

Our client, a small, values-led charitable organisation is seeking a temporary Finance Officer to provide day-to-day financial support and ensure the smooth running of its finance operations. This is a part-time role (0.6 FTE) and running for 4-months in the first instance, supporting a senior member of the organisation and playing a key part in maintaining accurate records and managing core processes.

Key responsibilities include:

• Daily banking, payments, and transfers using Bankline.
• Responding to finance-related emails and ad-hoc requests.
• Running four-weekly payroll, including pensions and HMRC submissions.
• Preparing monthly spend reports, reconciliations, and journal entries.
• Assisting with year-end processes, audits, and budget preparation.
• Maintaining accurate records in Sage and performing regular backups.
• Paying invoices, managing credit card applications, and filing financial documents.
• Liaising with external providers and handling occasional sensitive notifications.
• Monitoring care home fee payments and raising concerns as needed.

To be considered, you will have:

• Previous experience in a finance or accounts role.
• Confidence using Sage and strong general IT skills.
• Excellent attention to detail and strong organisational skills.
• Discretion when handling confidential or sensitive matters.
• A calm, flexible, and compassionate approach.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

FINANCE MANAGER (Part-Time)
Location: Hybrid – 1 day a week in North West London office
Contract: 2 days per week (0.4 FTE)
Salary: £50,000 FTE

A dynamic and mission-driven arts and education charity is looking for a Finance Manager to oversee day-to-day financial operations, reporting, and compliance. This is a broad and varied role, ideal for someone who thrives in a small team environment and enjoys working across multiple areas of finance, from budgeting and planning to bookkeeping and audit support.

You’ll report to the Executive Director and play a key role in ensuring financial sustainability and robust financial processes as the organisation continues to grow.

KEY RESPONSIBILITIES

• Manage day-to-day finances including income, expenditure, invoicing, payroll and banking
• Prepare monthly and quarterly management accounts and forecasts
• Support budget setting and financial planning
• Lead on year-end accounts, audit preparation, and liaison with external auditors
• Ensure compliance with Charity Commission and Companies House requirements
• Maintain financial systems (currently QuickBooks) and oversee financial policies
• Work closely with the Executive Director and Board to provide financial insights and updates

ABOUT YOU

• Experience in a similar finance role, ideally a blend of commercial and charity experience.
• Strong understanding of charity finance regulations and reporting
• Proficiency with QuickBooks or similar accounting software
• Excellent financial analysis and reporting skills
• A proactive, collaborative approach and comfort working in a small, agile team

As a specialist recruitment agency, we are committed to promoting diversity and inclusion and encourage applications from all sections of the community. We support candidates throughout their recruitment journey.

About the opportunity

We are now recruiting for a Programme Coordinator for our schools in Newcastle.

• The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Friday, 27th June 2025
Interviews: Wednesday 9th July 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:
 

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

• Job Title: Secretary
• Civil service pay grade equivalent: 6/7
• Employer: Public Chairs’ Forum
• Salary: £65,000 per year
• Post: Secondment (up to 24 months)
• Location: London / Hybrid
• Work pattern: Full time or part time (min. 3 days)
• Closing Date: 19 June 2025

This is a hugely exciting time for the Public Chairs’ Forum (PCF) and Association of Chief Executives (ACE) as we seek to assign someone to take up this national role and lead the Secretariat for the next two years.

The Secretary leads the Secretariat in driving membership and diversifying income sources for our two unique networks of public body leaders and ensuring members receive an outstanding membership experience. The Secretary will help us to celebrate our member’s achievements as part of our 20th anniversary in 2026/27.

If you are interested in building your skills and networks, and are motivated to influence change across public bodies, the role of Secretary could provide the perfect leadership development opportunity for you.

Supported by our ambitious and highly-respected boards, we’re growing our membership networks and partnership opportunities as we expand our offering and reach with our new annual programmes bringing insight, support and inspiration for executives and non-executives of UK public bodies.

You will work with some of the most prominent figures in UK public and civil service. You will bring experience of developing and shaping engagement with leadership, with the energy to continue to nurture and grow this organisation, bringing its diverse membership with you.

It’s likely that you’ll be familiar with public bodies, but that’s not what’s really important. If you’re experienced at shaping events and developing leadership programmes, perhaps you’re also creative, tenacious and entrepreneurial, then we’d love to hear from you.

If you’d like to apply for this post, please send your CV and a covering letter, describing in under 500 words how you meet each of the criteria listed in the job and person specification.

If you’re shortlisted, we will contact you via email to arrange a time for an interview. We expect to hold interviews Monday 30 June 2025.

PROGRAMME MANAGER (GIVING PLATFORMS)

Salary: £38,000 - £42,000 per annum

Reports to: Senior Manager - Giving Platforms

Department: Marketing, Fundraising & Engagement

Location: Stratford w/ high-flex (1 - 2 days per week in the office)

Employment type: Fixed-term contract until May 2026

Working hours: 35 hours per week

Closing date: Sunday 22 June 2025, 23:55

Interview date: w/c 30 June 2025

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.

We have an exciting opportunity for you to join us as a Programme Manager (Giving Platforms). We need you to manage and coordinate cross-functional delivery teams, including external fundraising platform partners. You'll ensure the efficient implementation of a shared, insight-driven, and audience-led vision, to deliver CRUK's commitment to research.

In this role, you'll foster an empowered culture within cross-functional teams, building a collective sense of shared ownership of end-to-end outcomes, while maintaining oversight of the entire delivery process and its role in MFE-wide operations and outcomes.

What will I be doing?

• Driving continued growth of CRUK audiences and supporters by proactively managing the delivery of the Giving Platforms programme with implementation plans, working collaboratively and cross-functionally across MFE and beyond, within the allocated budget

• Ensuring that agile cross-functional teams deliver against shared audiences, volume, value, contribution and other objectives, by effectively managing activities, while empowering team members to make decisions

• Collaborating with MFE Proposition teams to develop understanding of their audience needs and income objectives, and supporting them to achieve this by implementing tests and initiatives that leverage opportunities on third party and CRUK owned giving platforms

• Driving a culture of end-to-end delivery, building excellent working relationships, and ensuring a collective understanding of the Giving Platforms programme

• Ensuring that standards are set and upheld for proposition squad processes and culture - including frequent touchpoints and communication cross-functionally, in conjunction with the Senior Programme Manager, Programme Community of Practice and any external benchmarking of best practice in our sector

• Ensuring sound resource allocation plans, proposition briefs and business cases are developed

• Facilitating group activity e.g. proposition squad or working group, including cross-functional decision making, dependency, risk, and issue mediation

• Effectively and efficiently coordinating any changes to the implementation plan, using tools such as service blueprints, working in collaboration with Internal stakeholders, to ensure than any amendments are driving the product/proposition towards the desired outcome

• Working with the Senior Manager (Giving Platforms) and Programme Community of Practice to establish appropriate governance frameworks

• Working with external stakeholders, such as third-party fundraising platforms to meet CRUK in year and long-term goals

What skills are we looking for?

• Experience of project management principles and methodologies - aligned to the need of the programme and best practices

• Proven ability to manage complex projects involving multiple stakeholders either within a charitable or commercial environment

• Strong facilitation skills, including the ability to effectively manage cross-functional teams and meetings to deliver the required outcome within the time allocated

• Ability to work within a complex and ambiguous environment, ensuring speedy decision-making and timely resolution of issues, including the ability to understand, work and communicate with both technical and non-technical stakeholders

• Adoption of a growth mindset-constantly seeking ways to improve and champion existing processes and approaches within the wider business

• Communication skills, both verbal and written, with the ability to influence and negotiate effectively within a cross-functional and cross-disciplinary environment, explaining complex information clearly at a senior level

• Strong commercial skills and financial awareness.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

BAPM Team Administrator
£26,372 pa pro rata plus excellent benefits
Home-based or London WC1 if preferred
35 (or 28) hours per week
Fixed-term contract for one year, with likelihood of extension

The Team Administrator for the British Association of Perinatal Medicine (BAPM), is a varied and vital role in which you will provide administrative support for the Association’s activities, such as supporting the working and steering groups, minute taking, managing the application process, adding events to our website and sending email newsletters.  

As Team Administrator for the BAPM, you will manage the administration for the BAPM endorsement process and run the administration for the student essay competition and the BAPM Awards.

Reporting to the BAPM Chief Executive, you will work as part of a team of five staff members, therefore flexibility of duties and roles will be required. As a crucial member of a small team, it is essential for you to develop and maintain an understanding of perinatal issues in order to appreciate the wider impact of BAPM’s work. Ideally the role is for 35 hours per week but 28 hours per week can be offered for the right candidate.

Educated to a good standard, you should have substantial experience of providing administrative support to a busy team and be capable of prioritising competing demands and delivering to deadlines. With experience of organising online meetings and taking notes, ideally you will have a background in using online forms to collect and present data and be adept at managing a shared email inbox, running webinars and updating websites using a content management system.

An excellent team player with outstanding organisational, communication and customer service skills, you should be self-motivated and have the ability to act in a professional manner and manage sensitive and confidential information.

The ability to undertake occasional travel for BAPM meetings and conferences would be desirable.

The role is home-based with the option of London desk space working if preferred.

The British Association of Perinatal Medicine (BAPM) is a professional association and charity established to improve the standard of perinatal care in the UK. Our members are neonatologists, obstetricians, nurses, midwives and other health professionals who work in practice, teaching and research into all aspects of perinatal medicine.  BAPM is a specialty group of the Royal College of Paediatrics and Child Health (RCPCH).

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 22 June 2025.

Office based, London (with hybrid working)

6-month fixed term contract

Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.

Who we are

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.

You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers - both online and offline - driving improved engagement, satisfaction, and retention.

If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.

What we are looking for

The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.

If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.

Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous pension scheme
• Life insurance cover
• Season ticket loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to work scheme
• Access to an Employee Assistance Programme and more!

How to apply

For more information and to apply online, please visit our recruitment portal.

Closing date: 5.00pm on Friday, 20th June 2025.

Interview date: w/c 30th June 2025 (held virtually).

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The role may close earlier than the stated deadline if we receive a high volume of applications.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Around 84,000 children in England live in care. 7 in 10 children experience a change in where they live, where they go to school, or who their social worker is each year and 1 in 3 care-experienced young people become homeless within 2 years of leaving care.

Our client is the national charity that’s here to support every child and young person with experience of the care system. They listen to care-experienced young people to understand what’s not working, and together, they fight to make change happen.

It’s a hugely exciting time to join the organisation. Our client have grown in recent years and are in a stable position to increase our impact and ensure a better care experience for children and young people across national systems. They have recently developed a new strategy and refreshed their brand to strengthen their voice. Our client have sustainable funding and a warm, welcoming culture with a growing team of passionate experts committed to transforming outcomes for care-experienced young people.

Chief Executive Officer
Location: London/Hybrid working that ensures the best leadership of the charity. Likely to be two to three days a week in the London office plus key stakeholder meetings.
Salary: £90,000 to £95,000

This is an exciting opportunity to lead an ambitious organisation, looking to grow the scale, reach and impact of their work. Building on the organisation’s effective work, well-respected reputation and solid financial position, the CEO will work alongside the highly skilled Board and their passionate team to drive the organisation's strategy.

As CEO, you will:

• Maximise the organisation’s impact to deliver a better care experience for children and young people across national systems.
• Provide inspiring leadership in accordance with our client’s values and shape an inclusive culture of high support, achievement and collaboration.
• Oversee operations, campaigning and fundraising to ensure delivery, influence and income are maximised.

Our client are looking to appoint a passionate and ambitious leader who brings:

• Experience of operating at strategic level (CEO or senior director), with inspirational leadership skills.
• A track record of enhancing reach and increasing impact within the charitable sector.
• Experience of reviewing scope and scale of delivery at a strategic level.
• Experience of acting as an ambassador and engaging with high level external stakeholders.

Our client are determined to create a truly inclusive, equitable workplace. They know this is an ongoing journey - and they're fully committed to it. As a charity supporting children in care and care leavers, they actively encourage applications from people with care experience as they know how vital their perspectives are within their team. They're also committed to building a diverse team that reflects the young people they serve, and especially welcome applications from people from Black, Asian and diverse ethnic backgrounds.

For further details about this exciting role and how to apply, please click ‘Redirect to Recruiter’.

Deadline for applications: Sunday 15th June 
Interviews with Prospectus: 23rd - 26th June
Engagement meeting with Chair, Leadership Team and Youth Panel: 30th June & 1st July
Interviews with Client: Friday 11th July

Location: Home-based
Department: Operations
Salary: £33,256 - £36,952 per annum
Hours: 37.5 per week
Contract Type: Permanent
 
There’s never been a better time to join their team! They have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making them healthier and happier, cycling can help us all thrive.
 
They're looking for a Programme Management Office Business Partner to play a key role in shaping how they manage and deliver impactful projects across the organisation. This role will work closely with project leads and senior stakeholders to embed best practices, improve governance, and support the delivery of our project portfolio. This is a unique opportunity to contribute to meaningful change while developing and championing project management across a purpose-driven charity.
 
This role offers the opportunity to continue their work in improving and embedding our project management framework, deliver training in project management best practice, and provide expert guidance throughout the project lifecycle. 
 
They're looking for someone with proven experience in project or programme management who thrives on making a difference through structure, strategy, and support. You’ll be a confident communicator and facilitator, capable of engaging stakeholders at all levels and building strong, trusted relationships.
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
 
They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most.
 
The role is home based in the UK, with occasional travel to Guildford head office and London

Applications close at 9:00am on the closing date shown
 
You may have experience of the following: PMO Business Partner, Programme Management Business Partner, Project Portfolio Partner, Project Delivery Business Partner, Project Governance Lead, PMO Consultant, Project Management Framework Lead, Project Strategy Partner, Project Support and Governance Manager, Strategic Project Delivery Advisor, etc.
 
REF-221 877

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom
House, Newham. We deliver Newham District Foodbank (a Trussell foodbank run by ACT
and two community partners), welfare benefits advice, immigration advice, ESOL classes,
work with adults with learning difficulties, as well as work with children, young people and
their families.

Our volunteers come from all walks of life, and their experience includes working with
corporate companies, students, school children, people with lived experience of poverty,
refugees, asylum seekers, and adults with learning difficulties. Our mission statement –
“Enabling the whole community to make the community whole” – means that we work with
all members of our community and promote integration.

We are looking for someone with good interpersonal skills, who can welcome and listen to
prospective volunteers to find out their interests, skills and goals and match them with the
right volunteering opportunity.

You will work two days a week with Newham District Foodbank strategic partners to mobilise
volunteers across our three delivery sites, and one day a week to support volunteer
involvement across the rest of ACT. You will need to be able to think outside the box to spot
opportunities – across all our projects – to invite volunteers to join in with our mission,
whether that’s regular volunteering, one-off projects or using their skills to help us with
strategy or communications.

You will also need to be methodical, making sure references are taken up and DBS-checks
are completed, as well as tracking and recording volunteers’ training. To make this easier
you will help us implement the ‘Assemble’ volunteer management software across Newham
District Foodbank’s three partners.

Location: Homebased in the East Region 

Essex · Hertfordshire · Central Bedfordshire · Cambridgeshire · Suffolk · Norfolk

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes the Regional Casework Manager to whom this role reports.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability or mobility. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, email and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

Closing date: Midnight of 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 30 June 2025.

As part of the selection process, you will be required to complete an assessment.

Housing Officer

We’re looking for a dedicated Housing Officer to join a small, passionate team making a big difference in women’s lives across West London.

Position: Housing Officer
Location: Hammersmith, London / Hybrid (Tuesdays in the office)
Hours: 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £37,120 per annum

Closing date: Sunday 15th June (midnight)
Interviews/assessments: Monday 23rd June

About the role:
You’ll join a growing organisation during an exciting period of change, helping deliver excellent housing services for over 1,000 residents. Reporting to the Housing Manager, you'll manage a patch of properties and be responsible for a range of tenancy management functions, including lettings, rent arrears, anti-social behaviour, and resident engagement. You’ll work collaboratively across teams to support residents’ independence and wellbeing.

Key responsibilities will include:

• Delivering tenancy services such as allocations, lettings, tenancy audits, and rent management
• Managing anti-social behaviour cases and ensuring legal use of housing stock
• Supporting residents with rehousing, transfers, mutual exchanges, and benefits advice
• Building strong relationships with residents and engaging them in service delivery
• Working with contractors, third parties, and internal teams to deliver responsive services
• Maintaining accurate records and working to KPIs on income and tenancy sustainment

To perform well in this role, you’ll need:

• Experience of delivering excellent customer service, ideally within housing or support services
• Strong communication, organisational and problem-solving skills
• The ability to remain calm and empathetic when handling complex or sensitive issues
• A good grasp of IT and CRM systems, plus strong numerical skills
• A proactive, can-do approach to service delivery
• An understanding of equality, diversity and inclusion in the context of social housing

Previous experience in Social Housing is preferred but not essential.

About the organisation:
The organisation was founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe, and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. They remain committed to making a positive difference to women’s lives by providing high quality homes and services.

Their vision is for all single women across London to have access to a safe, secure and affordable home.

Their mission is to offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life. To influence other housing providers so they understand the needs of single women and offer services that meet this need.  Their values, co-created with their staff and residents, reflect both their history and their future Putting residents 1st, we are Open,  Nurturing great relationships with Equality, Empowerment and Respect being at the core of what we do.

Other roles you may have experience of could include: Tenancy Officer, Neighbourhood Officer, Housing Advisor, Supported Housing Officer, Lettings Officer, Tenancy Support Worker, Income Recovery Officer, Housing Services Officer, or Resident Liaison Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,. 

Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.

Do you have experience in generating and sustaining charitable giving from individuals and nurturing a Friends scheme in the Arts education sector? Are you passionate about choral singing and its power to change the lives of children and young people and can you successfully advocate on our behalf to potential major donors?

The primary focus for the new role is to generate sustainable charitable giving from individuals, maintaining and growing our Friends memberships and developing significant income from major donors. We will also welcome input on stewardship of trusts and foundations if this is also your area of expertise.

We are a leading choral singing organisation and run residential summer courses for children and young people. Our artistic director, Ralph Allwood, founded the organisation 45 years ago, since when over 10,000 young people have benefited from our life-changing courses. Nowadays, around one third of students receive generous bursary support to attend a course and we also work with a range of partner organisations to encourage even more young people from diverse backgrounds to take part in our choral singing courses. We want to secure the future of the organisation and increase the number of students we can support by significantly growing our individual  giving.

We are looking for an experienced fundraiser to work up to 2 days per week on a freelance basis to help us move up a gear or two in terms of our fundraising, specifically to develop private giving from our extensive alumni network and the many successful individuals who feel music education at a young age made them the person they are today.

We have an office in central London but the job can be done remotely with occasional meetings with the General Manager, either in person or virtually.

Key information

Position: Head of Development, Friends and Major Donors

Reports to: General Manager

Key relationships: Artistic Director, Operations Manager, Assistant Director Rodolfus Choir, Communications Manager & Artistic Adviser, Chairman and Trustees

Location: Working from home with occasional visits to the office at King’s Place, London and meetings with donors c. weekly

Main goal: To launch our 45th anniversary year development appeal and manage fund raising through individual giving, Friends memberships and legacy donations and pledges, growing our charitable income in line with our strategy. 

About this role:

The main duties and responsibilities for the Heads of Development role are as follows:

INDIVIDUAL GIVING

· Maintain and build relationships with our donors, and identify new individuals who would like to see the Rodolfus Choral Foundation thrive

· Use our extensive alumni list to source and maintain donors

· Use contacts from the artistic director and trustees to generate new donors

·  Ensure that our top and potential donors are well looked after and researched, passing on key information to the Artistic Director and, where appropriate, arranging meetings between him and our donors

· Organise and co-host special donor events in unique venues

· Plan and help organise membership events for donors

· Help establish a legacy giving scheme for Rodolfus

· Have overall responsibility for reaching individual giving targets

· Ensure that data is accurately kept in our database in line with GDPR, and is harnessed to support our fundraising efforts

STRATEGIC PLANNING & REPORTING

· Develop a five-year Fundraising Strategy

· Set ambitious but achievable targets for each year, within the overall Rodolfus budget

· Contribute new ideas and find new opportunities for fundraising

· Produce quarterly fundraising updates for the Trustees

· Produce a fundraising report for the annual accounts, identifying strengths, weaknesses and areas for development in the Fundraising Strategy

TRUSTS AND GRANT-MAKING BODIES

· Liaise with the General Manager to ensure a coordinated fundraising plan and targets, in keeping with the artistic vision for Rodolfus

· Proof and submit applications and be the point of contact for Trusts and Foundations (this work is currently supported by the General Manager and a fundraising consultant)

GENERAL

· Attend Team and Board meetings as required

· Be a passionate advocate at all times for Rodolfus

· Adhere to all legal requirements relating to the General Data Protection Regulation (GDPR) as well as all other company policies and procedures

· Create a positive work environment, underpinned by the organisation’s values

· The list of responsibilities is not exhaustive and may be reviewed from time to time by the Trustees.

· The appointee may be required to perform duties outside of this as operationally required and at the discretion of the Board.

ABOUT YOU

We are looking for someone who:

· Is able to foster excellent relationships with major donors

· is positive, proactive, hard-working, innovative and ambitious

· is numerate, analytical, organised and has attention to detail

· is friendly, approachable and collaborative

· happy working in a small but dedicated team

· happy to travel regularly when required for donor and team meetings

Essential Criteria:

· excellent interpersonal skills

· experience of developing positive relationships with donors

· proven success in securing major donations

· experience of prospective donor identification and initial approach

· outstanding communication skills, both spoken and written

· experience in budget management

· good attention to detail

· excellent personal organisation and time management

· experience of working efficiently and effectively on their own as well as in a team

· understands the arts sector

Closing date: Midday on 23rd June 2025

Interviews: First round interviews will be held online on w/c 30th June 2025

Second round interviews will be held w/c 7th July 2025