Operations jobs
Team: Centre
Location: Based at Forth Valley Cat Centre with occasional travel across Dundee & Fife to support surrounding Volunteer Teams
Work pattern: 35 hours per week, 1 in 2 weekends, variable shift pattern covering 7 days per week, 7 hours per day
Salary: Up to £37,565.95 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Centre Manager:
- Manage all employees and volunteers within the centre and within the communities of Forth Valley, Fife and Dundee
- Be responsible for the high standard of care given to the cats within the centre, ensuring welfare and veterinary procedures are adhered to
- Actively promote the values and aims of Cats Protection to all employees and volunteers as well as the local community
- Engage in activities such as trap, neuter and release and community engagement across the Forth Valley, Fife and Dundee regions
- Actively promote the importance of donations, fundraising and other income within the centre and to the general public
About the centre team:
- Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
- Our team is made up of a Centre Manager, Deputy Centre Manager, Volunteer Team Leader and Rehoming and Welfare Assistants
What we’re looking for in our Centre Manager:
- Previous line management experience
- Experience of managing budgets
- Working knowledge of animal welfare and experience in the sector
- Proven ability to multi-task, work on own initiative, delegate tasks and work under pressure
- Excellent customer service skills
- A full, manual driving license is essential as driving of centre vans is required as well as travel across the region
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 4th November 2025
Interview date: TBC
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- virtual interview on Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Financial Controller Role
The Diocese of Arundel & Brighton is a registered charity with care of 250 staff, 180 members of clergy, and many hundreds of volunteers. Reporting to the Chief Operating Officer, the successful applicant will oversee a finance team of 5, including a qualified management accountant and two colleagues engaged in studies.
The finance team supports cloud-based accounting for 80 parishes; overseeing a significant number of transactions, submitting the monthly payroll to the outsourced payroll bureau, and providing the finance function for central operations based at The St Philip Howard Centre in Crawley.
The Financial Controller will be responsible for ;
- Producing statutory audited accounts and acting as the principal contact for external auditors.
- Report on finance matters to the quarterly Diocesan Finance Committee (DFC)
- Oversee the finance team in delivering the budget process and production of quarterly cashflow and budget forecasts, leading on tax compliance, VAT (for one subsidiary), and Gift Aid.
The client requests no contact from agencies or media sales.
This role provides comprehensive administrative and organisational support to senior management, ensuring the smooth running of daily operations. As part of the region team the PA act as the first point of contact, managing communications, schedules, and confidential matters with the utmost professionalism and discretion. The successful applicant must have excellent verbal, and written communication skills. They must be able to build positive relationships with staff and volunteers at all levels and have a working knowledge of Microsoft Office.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
The ideal candidate
We’re looking for an experienced Facilities Manager to be our named competent person for statutory compliance; covering health & safety, fire, water hygiene, electrical safety and environmental standards. You’ll coordinate planned and reactive maintenance - liaising with external contractors, keep accurate compliance records, and produce clear, risk-based reports for senior management. You’ll work with a high degree of autonomy, escalating issues and key strategic budget decisions as required.
What you’ll do
- Own compliance and risk management, maintaining live risk assessments and closing remedial actions within required timescales.
- Schedule and evidence statutory checks and liaise with approved contractors and maintain accurate records.
- Track maintenance spend and provide monthly variance reporting; support value-for-money supplier arrangements.
- Lead facilities projects as required - typically small to medium in scale.
- Drive sustainability improvements across energy, water and waste.
- Act as first responder to facilities incidents during working hours.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
To apply
Please upload your CV with a covering letter detailing how you meet the job specification by 6 November 2025 at 23:30*.
Interviews
*Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you will actively seek and secure new business opportunities while nurturing and maintaining existing accounts, ensuring a steady and growing stream of revenue. You will deliver outstanding customer service, building and maintaining strong relationships with a diverse range of clients, including schools and youth groups. Managing booking processes and systems efficiently, you will ensure smooth operations and resource allocation in collaboration with various teams. Your creative input and support in developing and executing marketing strategies will increase brand awareness and attract more bookings. Additionally, you will assist in gathering and analysing data to inform strategic decisions, contributing to the continuous improvement of our programs and services.
Your responsibilities will include:
- Processing bookings and related paperwork using our booking system, Cinolla.
- Taking a proactive approach to new business.
- Responding to booking enquiries and contracting prospective customers.
- Co-ordinating with the Operations Team to ensure bookings can be resourced.
- Supporting the implementation of the Hindleap Warren marketing strategy to increase overall bookings.
- Managing key accounts to retain customers and reduce churn.
- Collaborating with the finance department to accurately process invoices, credit notes, and refunds.
- Promoting London Youth's policies on diversity and inclusion.
- Contributing proactively to the implementation of London Youth's mission and goals.
The client requests no contact from agencies or media sales.
Are You Who We're Looking For?
Do you love bringing people together, creating uplifting experiences, and making every day count? If you’re organised, compassionate, and thrive in a busy, people-focused environment, then we’d love to meet you!
We’re looking for a Daycare Coordinator to join our new daycare service. You’ll play a vital role in ensuring our day service runs smoothly, providing a welcoming and engaging environment where everyone feels valued and supported.
About the Role
As our Daycare Coordinator, you’ll be the heartbeat of our service — making sure every individual who attends enjoys a positive, person-centred experience.
You’ll support the Daycare Operations Manager in running the service day to day, lead staff and volunteers, and help plan meaningful activities that bring joy, connection, and purpose to the people we support.
This is a hands on, rewarding role for someone who loves people, enjoys variety, and takes pride in delivering high quality care and service.
Key Responsibilities
- To coordinate the day-to-day operations of our daycare service
- Ensure clients attending have a positive and engaging experience.
- Support the Operations manager to deliver high-quality, person-centred support and activities.
- Deputise for the Operations Manager in their absence or as and when required.
- Financial management, oversight and record keeping: including sales and purchase invoicing, receipts, credit control functions, petty cash and reconciliations
- Oversee staff and volunteers
- Organise activities
- Accurate record keeping
- Support individual client plans
- Contribute to the ongoing development of the service
Closing date: 29/10/25, 5pm
Interviews will be held week commencing 3rd November 2025.
Family members and friends cannot always be around so we take pride in making sure that your dedicated care support worker is the next best thing



Location: Hybrid, Old Street, London
Department: Supporter Engagement and Operations
Salary: £38,588 per annum
Hours: 34.5 hours per week
Contract Type: Fixed-term until 15 January 2027 (maternity leave cover)
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
Are you passionate about delivering exceptional supporter experiences? Do you thrive in a fast-paced environment where people and purpose come first? If so, we’d love to hear from you.
We’re looking for a Supporter Engagement Team Leader (maternity cover) to join our dynamic Supporter Engagement & Operations Unit. In this vital role, you’ll lead a dedicated team responsible for providing outstanding service to our supporters across multiple channels — including phone, email and post.
In this role, you will be line-managing and supporting the day-to-day operations of the Supporter Engagement Team. You will ensure the team meets service level agreements (SLAs) and delivers timely, high-quality responses to all supporter enquiries. You will be responsible for coaching, developing, and motivating team members, and championing a culture of supporter-centric service, ensuring every interaction leaves supporters feeling valued and inspired. You will also be working with the Senior Supporter Engagement and Operations Lead to deliver our exciting plans during 2026.
We are looking for someone with proven experience in line management within a busy customer or supporter care environment. You should have a genuine passion for supporter engagement and delivering exceptional service. Strong organisational skills with the ability to prioritise and manage competing demands are essential, as well as excellent communication skills — tactful, diplomatic, and confident across all channels.
Why join us? You’ll be part of a supportive, mission-driven team that puts people at the heart of everything we do. We offer a collaborative working environment, opportunities for professional development, and the chance to make a real impact every day.
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.
The deadline for applications is 23:59 on 9 November 2025
Interviews will take place on 19 and 20 November 2025
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-224 776
Camp Jojo is currently in transition. Over the first 8 years it has worked from one established site in Mersea, Essex; but we are now opening a second site near Appleby in Cumbria. The role of Program Manager will work across the whole organisation, towards the successful development of the values and the proven model in a second site; and its partnership with the Essex site will be an important part of the role.
Camp Jojo is growing from a young, largely trustee led, organisation to a staff team led organisation. Again this role will be a fundamental part of that transition. This is a predominantly an operational post, and not responsible for the finances of organisation, though it will deliver operations within the board approved budget. They will also sit on, or chair, several of the Committees of the charity; including the Senior Operations Team.
The role will offer leadership to key functions of Camp Jojo, Camp Jojo staff and contractors, and to members of the Camp Jojo Board, in relation to the work of the charity. Whilst the majority of the work will be remote the incumbent will be required to attend some meetings and events in person, including at both sites. They will also be required to attend at least part of the actual camp events. They may need to work flexibly, according to the seasonal demands of the charity.
The Program Manager will have a varied and sometimes high-pace job environment. As such, they will need to handle multiple tasks, manage their own time well, interact professionally with the Camp Jojo community and be very good communicators. They will deal with model consistency, values, and operational issues across both sites.
Please use your cover letter to provide as much evidence as possible to show how your skills, abilities,
knowledge and experience meet each of the criteria in the role. Please provide examples which are
relevant to this role.
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their
supporting statements with minimal use of AI. This helps us to better understand your authentic voice,
skills and motivation for this role. Thank you.
Deadline for applications - 31st October 2025
The client requests no contact from agencies or media sales.
Chief Executive Officer – St Luke’s Community Centre
Location: London EC1V (on-site presence required)
Salary: Between £95,000 - £105,000 per annum
Contract: Permanent, full-time (37.5 hours per week)
Are you ready to guide St Luke’s Community Centre - south Islington’s 500-year-old community hub - into its next era of intergenerational community impact?
About St Luke’s
St Luke’s Community Centre traces its roots back over 500 years, stewarding ancient parish endowments to relieve poverty in our defined area of benefit. In 1982 we opened our purpose-built home on Central Street. In 2019 we transformed from an over-55s’ welfare organisation into a vibrant, intergenerational hub. Our programme of over 100 weekly activities has grown year-on-year, and we’ve become the first organisation in Islington to achieve the trusted standard benchmark. Our already strong reputation was bolstered by our team’s incredible response to the challenges the Covid-19 pandemic, during which we never closed, but pivoted to preparing daily meals, running befriending calls and welfare checks, and welcoming the community back in as soon as it was safe to do so. Today, we are the beating heart of the community.
As our next CEO, you will:
- Shape Strategy & Impact: Lead development and delivery of our three-year rolling strategy, balancing service excellence with financial sustainability.
- Governance & Finance: Oversee robust governance frameworks and financial controls, stewarding our £20 million investment portfolio, trading income and grant programmes.
- Operational Leadership: Inspire and support a diverse team of 44 staff and hundreds of volunteers, embedding a culture of continuous improvement, inclusion and professionalism.
- Income Generation: Unlock new revenue streams - maximising room hire, cookery-school capacity, digital/social enterprises and corporate fundraising partnerships.
- Community & Partnerships: Forge and deepen relationships with local authorities, corporate sponsors, umbrella bodies and community groups.
- Brand & Profile: Be the public face of St Luke’s, elevating communications, safeguarding our reputation and ensuring our values of inclusion, equality, friendship, wellbeing and support shine through.
Who you are
- A seasoned senior leader (CEO or equivalent), ideally within the charity, membership or community-services sectors.
- Demonstrable expertise in strategic planning, P&L management and complex stakeholder governance.
- A persuasive communicator and boardroom presenter with the gravitas to inspire trustees, staff, volunteers and funders.
- Entrepreneurial and innovative, able to identify revenue opportunities and drive their delivery.
- Hands-on and approachable - a visible presence on the shop floor as well as the board table.
- (Desirable) Experience of trading-arm management, social-enterprise models or corporate fundraising.
Why St Luke’s?
- Lead a historic, 500-year-old charity with a modern purpose-built centre at its heart.
- Salary between £95,000 - £105,000 plus generous employee benefits (Benenden health membership, pension, season-ticket loans, cycle-to-work, subsidised lunches).
- Shape a charity whose community-shop, wellbeing hub, cookery school, employment hub, lunch club and gardening projects touch hundreds of lives each week.
- Join a committed Board, supportive Chair and passionate team determined to grow St Luke’s impact in challenging times.
Please see the attached Recruitment Brief with details on how to apply.
Closing date for applications: 9am, Monday 10th November 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are seeking to appoint an experienced General Manager/CEO to take on a pivotal leadership position, responsible for overseeing the strategic and operational direction of Wrexham Tennis & Padel Centre, ensuring its continued growth, sustainability, and community impact.
The successful candidate will bring substantial senior management experience within a comparable sports, leisure or charity environment, with a proven track record of delivering strategic objectives, managing complex operations, and leading high-performing teams. This is an outstanding opportunity to shape the future of a vibrant and ambitious organisation, committed to providing inclusive access to tennis, padel, and pickleball across all levels of the community.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
The Single Homelessness Prevention Service (SHPS) works with individuals who are homeless or at risk of becoming homeless, helping them to either find new accommodation or sustain their existing tenancies. The service is currently operating in three London boroughs and has received central government funding to expand further. SHPS is funded as an outcomes contract, where Councils only pay for the positive social outcomes achieved by clients. This approach allows for greater flexibility in how the service is delivered as there is no fixed service specification, with performance measured by the outcomes achieved.
The programme will take a person centred and holistic approach and provide a service that enables and empowers through training, coaching and sharing knowledge.
The programmes operate to deliver three key outcomes:
1. Creating a tailored personal housing and support plan
2. Delivering a housing outcome by preventing homelessness risk
3. Evidencing the long-term success and no risk to the tenancy at the eight-month point.
The structure
Single Homelessness Prevention Services commission local specialist charities to deliver the services with oversight from the operations lead. Your role will be to drive continuous improvement across the programmes, provide support and encouragement to achieve success, build local stakeholder relationships and develop strong links with relevant community organisations to drive performance and collaboration across the programme to drive performance and collaboration across the programme
The Operational Lead will report into the Programme Director.
Roles and responsibilities will include:
Support across the referral process (in partnership with the individual service managers of each Delivery Partner but with full oversite across the delivery partnership)
- Build strong operational relationships with relevant agencies to create effective referral pathways.
- Work closely with the Programme Director to provide details on referral activity and outline any issues which might need intervention. Ensure the referral target is met each month by delivery partners. .
Drive effective and authentic co-production and innovation across the partnership.
- Work with the Programme Director and delivery partners to ensure the voice of those who have experienced the programme is built into the design and continuous adaption of the programme.
- Identify challenges to achieving the intended outcomes and engage delivery partners adapt the delivery to overcome barriers. Make sure all these challenges, insights and learnings are shared and built upon across each of the delivery partners.
- Drive innovation across the service, through identifying and implementing what is working well and creating a culture of innovation with the delivery partners.
Community asset development and external relationship building
- Assist with embedding the programme pan London by promoting the programme to external agencies through presentations and attending meetings.
- Supporting the Programme Director on all operational and project management needs, including coordination of team activities, as well as organising/facilitating training for delivery partners across the programme
- Effectively manage and own operational relationships with Local Authority and Delivery partner teams.
- Provide a local presence, drive collaboration and knowledge sharing across the delivery partnerships.
- Be responsible with oversight from the programme director to drive/action effective use of the personalisation budgets available on the programme to facilitate needs and ambitions identified by each individual.
Impact Management & Analysis
- Ensure coaches and service managers are able to use the data system accurately and effectively. Provide additional support and answer questions when they arise on the system.
- Support the programme Director to provide consistent, data and reporting to all partners and stakeholders.
- Gather and analyse data to ensure trends can identify the driver of poor performance or required change to improve the service delivery.
- Support the Programme Director in producing reports and insights that aid decision making, and will be used to present back learning, impact and challenges.
About you
You will have the following skills, knowledge and competencies:
· Drive to be part of a positive change to improve people’s life chances.
· Desire to support a unique impact-led programme with a passion to make a positive difference to young people.
· Significant contract management experience, including management of multiple subcontracts with external organisations. Demonstrated ability of driving improved performance of external teams through effective contract management.
· Experience and skilled in working across partner organisations and in using data and insight to inform and enhance performance
· Excellent operational management skills, with a proven track record of successfully overseeing delivery of multiple areas of responsibility.
· Knowledge of working with a case management system, including monitoring and maintaining data and ensuring teams are effectively using systems.
· Strong communication skills with a collaborative and flexible approach to work
· Ability to develop and manage positive and collaborative relationships with many partners and stakeholders with different perspectives and interests.
· Ability to work independently and use own initiative to find solutions.
· Be prepared to attend London offices 3 days a week.
Desirable
· Knowledge of working within programmes which take a strength based and person-centred approach.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme
• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Warehouse Operative- Community Food Member Champion
Location: Birmingham, B7 5QT
Hours: Full Time, 37.5 hours per week
Salary: £25146 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Forklift Trucks.
As the Community Food Member champion you will be responsible for liaising with our community food members. This will include duties such as managing collection schedules and liaising with the member services team to resolve any day-to-day queries.
Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.
Key Responsibilities
1. Operations
- Undertake all warehouse duties, ensuring effective, safe and efficient coordination and distribution and of food
- Work closely with the member services team to ensure all lines of communication to CFMs are recorded and day to day issues are resolved in a timely manner.
- To work to performance indicators so that stock is accurate, and delivery routes are efficient to allow the organisation to grow
- To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
- Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
- Undertake van/Forklift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
- Ensuring great customer service in delivery
- Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
- Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
- Undertake all checks and procedures from pre-delivery to post-delivery
- Ensure lock up, parking and storage of vans and equipment following completion of deliveries
2. Volunteer Communication & Co-ordination
- Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered, and teams work effectively
- Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
- Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
- Participate in end of day reviews and planning for the next day’s activities
3. Standards
- Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
- Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)
4. Administration
- Ensure that food movements are accurately logged on the electronic stock management system
- Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
- Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.
5. FareShare Midlands Profile/Representation
- · Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
- · Build excellent relationships with local partners including public services and VCS and volunteer involving groups.
- Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
- Ensure a positive culture within the organization, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.
Person Specification
Skills & Experience
- Excellent, clear and proactive communication skills, both internal and with external stakeholders
- Team working skills, including both the ability to delegate and to develop people with a positive approach
- Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
- All round good health and ability to do physically demanding work at times
- A positive and creative attitude in support of our FareShare & partners values
- A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
- A flexible work approach, including a willingness to cover alternative shift rotas
Qualifications
- Up-to-date Forklift truck & driving license
- IT literacy, in particular of using Microsoft applications (Outlook, Word
- Sound numeracy skills
- Food safety Level 2
- Health & Safety as it applies to food distribution (if not, it is essential that you have the commitment to training in these areas)
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
We will be actively interviewing candidates as they apply
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Estates Co-ordinator
Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP
Salary: £14,736 per annum (pro-rata of £24,570 FTE) – negotiable depending on experience
Hours: 22.5 hours per week
Contract: Permanent
Application Deadline: 21/11/2025. Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).
Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.
About Us
At the Wildlife Trust for Birmingham and the Black Country, we’re on a mission to create a Wilder Birmingham and Black Country. The Estates Co-ordinator plays a vital role in supporting our teams and ensuring the smooth operation of our two environmental centres. This role is key to maintaining a safe, welcoming, and professional environment for colleagues and visitors alike.
About the Role
We’re looking for a proactive and organised Estates Co-ordinator to oversee the day-to-day running of our buildings and provide essential support to our wider teams. You’ll work closely with colleagues and contractors to ensure our offices are well-maintained and efficient.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with regular work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key Responsibilities
· Facilities Management: Oversee the day-to-day operation and maintenance of two environmental centre buildings, including minor repairs and coordinating contractors.
· Health & Safety Compliance: Support implementation of health and safety policies, including fire safety, first aid provision, and compliance monitoring.
· Contractor & Supplier Coordination: Manage relationships with external suppliers and contractors, ensuring value for money and sustainability.
· Asset & Equipment Oversight: Maintain asset registers, coordinate waste disposal, and ensure timely servicing or replacement of estate equipment.
· Security Management: Act as a keyholder, oversee site security, manage CCTV and alarm systems, and support emergency planning.
· Utilities & Financial Admin: Monitor utilities, provide meter readings, check bills, and manage petty cash systems.
· IT & AV Support: Provide basic troubleshooting or liaison with IT support and assist with AV setup for meetings and events.
· General Support & Representation: Assist with room setups, attend events, support Trust strategies, and act as a positive ambassador for the organisation.
About You
· Highly organised with excellent attention to detail
· Able to manage multiple priorities in a busy environment
· Confident using Microsoft Office, especially Excel and Outlook
· Strong communication skills and able to work independently
· Experience in the charity sector is desirable
· Full UK driving licence and access to a car is required
What We Offer
· A chance to make a real impact in local communities and the natural environment
· A supportive and inclusive team culture
· Flexible working arrangements
· Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for an experienced and forward-thinking HR leader to shape and drive our people and culture strategy at Blood Cancer UK. As Head of People and Culture, you’ll lead the delivery of our people strategy, enabling the organisation to deliver.
In this pivotal role, you'll work closely with senior leaders to embed inclusive leadership, drive organisational effectiveness, and build a workplace culture where everyone can thrive. As we continue to grow and evolve, becoming more digitally capable and representative of the communities we serve, you’ll play a central role in ensuring our people practices are aligned, future-focused, and truly impactful.
This is an exciting opportunity to lead transformational change at a time of real ambition and momentum.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Commercial Financial Accountant
Are you an experienced financial professional? Pilgrims' Friend Society is expanding, and we need a Commercial Financial Accountant to work across the organisation with a Commercial mindset while aiming to achieve charitable impact. Reporting to the Financial Controller, the Commercial Financial Accountant will be responsible for managing and completing relevant projects.
Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them.
The group operates on 20 sites with over 700 staff and an annual income of c.£20m.
Responsibilities:
- Growth and renewal plans
- Organisation Governance which will involve Company and Charity governance including projects that simplify the group structure
- Pilgrims' Friend Society Loans – covenant reporting and management
- System improvement projects
- Assist Director of Finance with banking relationships, including defining and implementing investment and reserves policies
- Responsibility for internal audit and controls within the Finance team
- Maintain a good working relationship with relevant Care Home and Housing Scheme Managers.
- Carry out any other duties reasonably required to ensure the smooth operation of the Society’s business.
For more details please take a look at the Job Description
About you:
- Minimum of 5 years experience working in a finance team;
- Finance qualification (ACA/CIMA/ACCA, etc)
- Advanced Excel skills
- Charity accounting and governance knowledge (Charity SORP, etc) (beneficial but not essential)
- Experience with Sage 200 (desirable but not essential);
- Strong verbal and written communication skills.
- Able to work in a cohesive team.
- Ability to work flexibly and to take initiative
- *Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).
Hours:
Full time contract, working 35 hours a week Monday to Friday.
Hybrid working 2 days in the office 3 days at home
Benefits:
- Hybrid working
- Flexible working hours
- 5 Weeks' paid holiday per year, as well as bank and public holidays
- Life assurance scheme
- Medicash
- Perkbox – including an Employee assistance programme.
- Longstanding service rewards
- Birthday rewards
- Social events
- Pension scheme
The client requests no contact from agencies or media sales.



