Operations jobs

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

CMHT Community Connector
Post no: 638
Working base: Leighton Buzzard base covering both Leighton Buzzard and Dunstable Community Mental Health Teams
Contract type: Permanent
Salary: £24,720 per annum FTE (£18,372.97 per annum, actual)
Hours: 27.5 hours per week, Monday to Friday

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

What the Service provides:

• Work within a Primary Care Network as part of a blended mental health team working individually with people to co-produce plans and set goals.
• Take a holistic approach – looking at wider determinants of health.
• Offer an in-depth knowledge of the local VCSE and community resources.
• Support people on a 1:1 basis over 12 weeks to overcome barriers to engagement and walk the journey together.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT (East London NHS Foundation Trust), working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday the 25th of August 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Colne Connections Project Manager
Reference: CCPM25 
Location: Colne Valley Park Visitor Centre, Denham, Nr. Uxbridge
Contract: Fixed Term contract to end of June 2027, with potential to make permanent, subject to gaining Round 2 funding
Salary: £39,000 to £44,000 per annum
Hours: 37.5 hours per week

Groundwork South is excited to announce that the Colne Connections Project has been awarded Development Phase funding from The National Lottery Heritage Fund. We are now seeking an experienced Project Manager to lead this critical stage of the programme.

Summary of role: The Project Manager will play a central role in shaping and configuring the individual projects that will form the core of our Delivery Phase funding application. This is a unique opportunity to help define a vision for the Colne Valley Regional Park, bringing environmental, educational, and community benefits to life.

We’re looking for someone with strong project development experience, a passion for landscape and heritage conservation, and the ability to work collaboratively with a wide range of partners.

If you're ready to help shape the future of the Colne Valley and leave a lasting impact, we’d love to hear from you.

Our office, in the middle of a country park right next to a chalk stream, is a special place to work.

About Us

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: Monday 8th September
Interview dates:
1st Stage – Friday 12th September (online)
2nd Stage – Thursday 18th September (in-person)

Interested?

If you would like to find out more, please click the 'redirect to recruiter' Apply button. You will be directed to our website to complete your application for this position.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Starting Salary: Up to £35,000 depending on experience

Specific Hours: 40 hours per week shift work- including evenings, weekends, bank holidays and sleep-ins. 

(flexibility to work evenings and sleep-ins are for the Day position. Waking Night position requires staff to be awake for the entire night shift).

Sleep-ins: £50. Overtime / bank holidays paid time-and-a-half and alternative weekends off

Location: Croydon, CR2 - closest station is 1 stop after East Croydon | 10 minutes from Clapham Junction | 20 minutes from Waterloo.

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!

About the role

As a Children’s Residential Worker, you will directly look after children and young people who have complex emotional and mental health needs due to trauma, loss and other adverse experiences.

You will be required to support children to regulate and understand their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old on admission to the Children’s Home).

You will have a key role in making sure our children are safe and happy. You will also be required to work collaboratively with key professionals to ensure that information is recorded and shared appropriately, as well as to enable children to receive the multi-agency support that they require.

If applying for the Day position, you will be required to do sleep-ins paid at £50 each.

If applying for the Waking Night position, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.

Applicants should have

• Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) as per Children’s Homes Regulations 2015 (England).
• Minimum of 2 years’ experience working and supporting children and Young People to achieve their full potential.
• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s.
• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Salary: Up to £35,000 depending on experience
• Sleep-ins: £50. Overtime / bank holidays paid time-and-a-half and alternate weekends off
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your Online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification please see our wwebsite. CV’s will not be accepted.

For more information or assistance during the application process, please visit our website.

Closing Date: August 18th 2025

First Stage Interview – Throughout August 2025

Shortlisted candidates will be invited to attend an interview at our Head Office

Second Stage Interview 

Successful candidates will then attend the second stage interview at one of St Christopher's residential homes.

Our Children and Young People are looking forward to hearing from you

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Please note this role is based in our Old Windsor Centre.

Our Cattery Team Leaders provides front line leadership and management to a team of staff and volunteers, ensuring first class service delivery in relation to animal welfare.
This opportunity is focused on leading the cattery team in delivering the highest standards of feline welfare, care, and enrichment. You will ensure that all cats receive compassionate, individualised care and that the team operates efficiently, safely, and in line with welfare best practices.

Overall objectives:

• To lead the Cattery team, managing, motivating, and developing staff to achieve their full potential.
• To maintain exceptional standards in husbandry and welfare.
• To effectively manage our population of cats enabling us to help as many cats as possible within our limited capacity.
• To oversee daily care routines including feeding, cleaning, and health monitoring and ensure all cats are provided with appropriate enrichment and socialisation.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
 

Closing date: Early applications are encouraged. We will close the vacancy once it is filled.
Interview date(s): We will be interviewing for this position on a rolling basis, so we would recommend applying early.

Salary circa £45k with opportunities for growth.

Generous Relocation Package with accommodation available at a low rental agreement.

Do you have a leadership career in Care and are looking to join a faith-based organisation dedicated to supporting vulnerable people in a beautiful part of the UK.

Karrek Community is a vibrant not-for-profit company that provide genuine person-centered support to a wide range of people across the County.

Whether you have a background in Social Care or the NHS this might be an opportunity for you work with a committed leadership team that wants to impact the lives of people that need that extra level of support to enable them to live at home for as long as possible.

With close connections with the Christian community Karrek Community aspires to influence the sector from a faith perspective whilst delivering inclusive support to those in need.

You will need to hold relevant care sector qualifications, be a car driver and be prepared to assist the Directors in maintaining the Christian ethos with the leadership team. For the full job description please refer to the attacehment below. 

If becoming the Homecare & Complex Support Registered Manager for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us.

(Please only appply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)

Benefits 

• 35 days Annual Leave
• Accomodation provided where required (available at a low rental agreement)
• Making a difference in vulnerable adults lives
• Beautiful Location in the heart of Cornwall 
• Help to shape the direction of a growing company 

Community Project Officer (North)
Job title: Community Project Officer
Salary: £25,631 to £28,382 per annum
Hours: Full time – 37 hours per week
Location: Office based in Pegswood, Morpeth, with some homeworking and local travel in Tyne & Wear and Northumberland.

About us

Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Officers play in delivering significant social, environmental and health outcomes with communities across the region.

About the role

We’re looking for a Community Project Officer who’s passionate about regeneration, partnership working, and making a real difference on the ground.

In this dynamic role, you will:

• Initiate, develop and deliver community regeneration projects across a diverse range of partners and sectors.
• Build strong, trusted relationships with local partners, community groups, and stakeholders.
• Spot and explore new opportunities for growth within the Land & Communities Programme.
• Work effectively both independently and as part of a multi-disciplinary project team.
• Apply a continuous improvement mindset, developing your own skills and embedding best practice in everything you do.

A bit about you

While you may bring expertise in a particular area, you’ll also be ready to adapt and contribute across different sectors to achieve our shared goals.

What you’ll bring:

• Experience in community project delivery, with a track record of collaboration and innovation.
• Strong organisational skills, including budget management and project planning.
• Excellent communication and relationship-building abilities.
• A proactive, solutions-focused approach and the confidence to seek support when needed.
• An understanding of countryside and park management would be an advantage.

If you’re ready to combine big-picture thinking with hands-on delivery, and want to help communities flourish for the long term, we’d love to hear from you.

Closing date: Midnight on Thursday 4th September 2025
We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home:

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adult

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Community Energy Advisor
Job Reference: JULY25C001
Salary: £25,279 per annum
Hours: 37 hours per week
Contract Type: Full time
Operational Area: Coventry
Location: Coventry base, with regular travel around West Midlands area when required. Access to own vehicle necessary.

Join Groundwork West Midlands – Make a Difference in Communities!

About Us

At Groundwork West Midlands, we are passionate about helping communities overcome challenges and build brighter, healthier futures. We work alongside individuals and families facing poverty, offering practical support to improve their wellbeing, reduce inequalities and foster community resilience.

The Role

We are looking for a committed and compassionate Community Energy Advisor (Green Doctor) to join our team. In this vital role you’ll work directly with people in their homes and neighbourhoods, offering guidance, support and resources to help them stay warm, save money and improve their quality of life.

As a Community Energy Advisor, you’ll play an essential role in helping individuals and families in vulnerable circumstances to:

• Understand and manage their energy use to save money and stay warm.
• Access grants, financial support and services that ease hardship.
• Install simple, practical energy-saving measures in their homes.
• Gain confidence and skills through community workshops and events.
• Connect with other local services and support networks for wider wellbeing.

A full driving licence is essential and access to own vehicle for the role which entails travel to homes around the region.

Full Training to be given – no energy related experience necessary

Why Join Us?

By Joining us, you will be part of a supportive, mission driven team making a real change in communities. We offer:

• A competitive salary of £25, 279 per annum
• 25 days annual leave + bank holidays
• Flexible working policy
• A health cash back scheme
• Workplace pension
• Free refreshments

Closing date: 30th August 2025
Please note, we reserve the right to close this vacancy earlier, if a high number of applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

An Enhanced DBS check will be carried out for this post.

No agencies please.

Head of Talent
Location: Birmingham, B15 1LZ
Salary: £90,306 per annum
Hours: 35 per week
Term: Permanent

Our tenants come first, second and third. Our new Corporate Plan “Tenants at Heart” sets out our vision: to provide quality, affordable homes across the Midlands and deliver the very best professional landlord services. To make that vision a reality, we need exceptional people – today and for the future. That's where you come in.

As our new Head of Talent, you'll play a pivotal role in making sure we have the leadership, skills and capability to deliver on our promises to tenants. You'll lead a talented team covering talent development, training and early careers – shaping and delivering a forward-thinking talent and organisational development strategy.

Reporting to our Director of People, your role will include but won't be limited to:

• Building robust succession pipelines for critical roles, ensuring we have the leaders and specialists to meet the challenges of our sector.
• Developing and leading delivery of our early careers programmes, including our new graduate and paid internship schemes; supporting the establishment region's first Housing Skills Academy, inspiring the brightest talent to see housing as a career of choice.
• Working with senior leaders and HR colleagues to embed a performance culture, where every colleague understands how their role contributes to our tenants' experience.
• Deliver targeted learning and development to build the skills needed to achieve our Corporate Plan's four pillars: modern homes, quality services, financial resilience, and one team working together for our tenants.

About you: You'll be a strategic people leader with a track record of developing talent pipelines that support business growth and transformation. You'll bring:

• Chartered CIPD status (or equivalent), with evidence of continuing professional development.
• Experience of translating organisational priorities into successful talent development strategies.
• Experience of leading teams and delivering large-scale development programmes.
• Extensive experience of designing and delivering an early careers programme, aligned to the future skills of the business.
• A collaborative style, able to build strong relationships across the organisation and with external partners.

Who are Midland Heart? We're one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Applications close at midnight on 1st September 2025.
Initial interviews (via video call) are scheduled to take place 11th and 12th September, with final assessments scheduled for 19th September 2025.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal where the is a Candidate Information Pack. To apply submit a CV and a cover letter on our portal highlighting why you're the right person for the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Recruitment agencies

Midland Heart only pays agency fees where we have a signed agreement in place and that agency has been formally engaged to work on a specific role by a member of our Resourcing team. We do not pay agency fees when speculative and unsolicited CVs are submitted to any of our employees or via our careers website. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Midland Heart will be deemed evidence of full and unlimited acceptance of this approach.

Crossness Pumping Station is a unique, world heritage site built in 1865 to help rid London of cholera. Lying abandoned since the 1950s, it has been lovingly restored by a group of enthusiasts and volunteers since 1987. We are moving into the next phase of our development as a museum and need to improve our support to existing volunteers and recruitment of new ones. This role will be fundamental to achieving our strategic goals and future business plan.

About the role

The Volunteer Coordinator is responsible for managing and overseeing the recruitment, induction, training and support of volunteers for Crossness Engines Trust.

This role will ensure that volunteers are effectively integrated into the organisation and feel valued, motivated and equipped to contribute to its mission. The Volunteer Coordinator will work closely with Trustees and Visitor Development and Outreach Officer and Education Officer to develop a robust volunteer programme that supports both organisational objectives and the personal growth of the volunteers.

The Volunteer Coordinator will build strong relationships, coordinate scheduling and ensure volunteers are integrated across visitor services, events, heritage maintenance, education and administration.

This is a new role and will allow an experienced volunteer coordinator the opportunity to set up many of the essential parts of the role from scratch. Much of the role will include face-to-face interaction with our volunteers (including occasional weekend working) with some elements that can be performed offsite eg developing plans and procedures, representing the Trust at exhibitions, fairs etc.

Key Responsibilities

• Volunteer Recruitment and Induction
• Volunteer Coordination
• Training and Development
  
• Volunteer Wellbeing and Retention
• Monitoring and Reporting
  
• Collaboration & Programme Support

Person Specification

Essential

• Experience managing or coordinating volunteers or community engagement
• Excellent interpersonal skills and the ability to engage and support people from all walks of life
• Strong leadership and motivational skills
• Strong organisational skills, able to manage multiple tasks with limited time
• Ability to manage complex issues across multiple stakeholders to satisfactory resolutions
• Confident working independently and collaboratively
• Strong commitment to inclusion, diversity, and the values of volunteering.

Desirable

• Experience in a museum, heritage or non-profit setting
• Knowledge of safeguarding and volunteer management best practices
• Experience with databases/CRM and/or volunteer management software
• Interest in engineering history, architecture or heritage.

This is a key role responsible for overseeing and managing the delivery and development of our Antifreeze programme.  Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. 

As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design.  This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. 

Please note:  A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Main duties:

· Oversight and delivery of all programme activities relating to Antifreeze including drop ins, one-to-one support, street outreach and faith-based activities.

· Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for

· Lead the design and development of new services in line with client needs, resources, staffing and the strategic purpose of the team.

· Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements

· Be an active member of the Off the Fence leadership team

· Review and implement policies and procedures for safe service delivery

· Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements.

· Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs.

· Support with the recruitment and onboarding of new team members, including in-house training and supervision

· Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns.

· Provide pastoral support for the team and volunteers in the service

· Lead Bible studies, prayer meetings for staff, volunteers and at external events as required

· Recruit, retain and manage volunteers in line with organisational policies and procedures

· Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices.

· plan and maintain safe staffing ratios through effective resource allocation

· Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required

· Build and establish key sector relationships across the city to enhance the team’s reach and impact in the community

· Oversight and pastoral responsibility for the faith-based activities delivered for and with clients

· Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams.

· Contribute to wider profile-raising activities of Off the Fence

· Review and implement policies and procedures for safe service delivery

· Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM.

· Regularly review the effectiveness, safety and efficiency of all services including drop-ins, one-to-one support and street outreach. 

· Active membership of and attendance at local forums, groups and networks

Key attributes and experience required for the role:

· Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role)

· Experience of delivering services in the housing and homelessness sector

· Strong knowledge of the legal and statutory framework for housing, benefits, employment.  Ideally, knowledge of local services and support agencies.

· A passion for seeing people thrive and lives transformed – practically, emotionally and spiritually

· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus

· Strong understanding and application of safeguarding, data protection and health and safety policy.

· Experience in service design, service improvement and project management

· Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health.

· Excellent organisational and time management skills

· High level of integrity, professionalism and confidentiality

· Ability to interpret policies, legislation and data effectively

· Proficient in Microsoft Office, and experience of CRM management

· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Vision and values

Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.

By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.

Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.

The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope.

At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones.

Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home.

As a Christian organisation we seek to live and work by our values:

·Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)

·Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)

·Unity: we achieve more together (Ps 133, Eph 4:3)

·Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)

·Integrity: we do what is right (Prov 10:9, Titus 2:7-8)

Working at Off the Fence

We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove.  Off the Fence employees are entitled to:

- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service

- Up to 5 days of mission leave (pro rata)

- 7% employer pension contributions

Notes for applicants

If you’re applying for this role, we ask that you submit your CV and a cover letter.  In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.  

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Visitor Experience Duty Manager - Bank Staff
Salary: £13.25 per hour
Based: Oxford, OX1 1BP
Contract: Bank Staff
Hours: Hours of work are as and when required, by mutual agreement on a 4-week rota. These may periodically increase or decrease depending on the requirements of the Gallery. The candidate will receive two weeks’ notice of any changes to their hours. They will be expected to work evenings and weekends. 
Annual Leave: Annual holiday entitlement will accrue at 0.127 hours for each hour worked and paid quarterly at the hourly rate

About the Role

The role of the Visitor Experience Duty Manager is to support the Visitor Experience Team (VE) with the management of gallery opening hours and the events calendar. Motivating and leading the VE Team, on a day-to-day basis, providing an inspiring, engaging and inclusive visitor experience for broad and diverse audiences.

This role will cover weekends, evening events and occasional leave days for the VE Team. Visitor Experience Duty Managers fulfil Duty Management responsibilities for the building to ensure the safety and security of staff, visitors and exhibitions/events.

Responsibilities

Operational and Health & Safety

• The VEDM (Visitor Experience Duty Manager) is responsible for opening and / or closing the building on their shift, and for the setting of alarms. They are also required, in an emergency, to organise maintenance of the building, including intruder and fire alarms. All Duty Managers are included on the call out list for possible out of hours alarm issues.
• In the event of an emergency or fire alarm the VEDM is required to manage a full building evacuation and work as the contact person to the fire brigade.
• To ensure that the building is safe and clean by checking all areas before the building is open to the public or before an event. Turning on/off all lighting and replacing bulbs where necessary, checking fuse boards and making minor repairs, cleaning toilets when necessary. Continue to monitor throughout the day, allocating deliveries to appropriate storage areas, checking toilet facilities and following general risk assessment for areas of prohibited public access.
• To manage and adhere to all Health and Safety and building security practices, including completing risk assessments for events. On the shifts when the Duty Manger is the only key holder in the building they must not leave the premises.
• To be responsible for upholding the premises licence according to the Licensing Act 2003, to ensure the café/bar adheres to alcohol licensing laws and to oversee the selling and consumption of alcohol within the building and any other licensed activities. To ensure that capacity numbers for events are not exceeded.
• The Duty Manager is required to turn on / off the show and ensure it is functioning correctly during gallery opening hours. Also, to ensure a curator or the Production Manager is informed of any faults, breakages etc.
• Lead and motivate Visitor Experience team members and volunteers to ensure the delivery of high standards of visitor and artwork care, safety, security, visitor welcome, wayfinding, building presentation and housekeeping.
• Brief the Visitor Experience Team Members and volunteers daily about their duties for the shift and ensure they have all the necessary resources in order to provide an excellent standard of customer service to all visitors.
• To be a First Aider and know the location of the First Aid boxes.
• To cover the break of the shop staff and/or VE team and to provide cover in the galleries, shop or Information Desk during busy periods or in an emergency.
• To ensure that Shop takings are secured in the safe.
• To read any emails or hand over notes at the beginning of his / her shift and to communicate to the Visitor Services Manager (VSM) any issues arising during their shift and record incidents in the incident log book.
• Carry out any other duties as directed by the VSM/HoFVE as required

Visitor Experience

• Work collaboratively with other members of the Visitor Experience team and other gallery departments providing services that contribute to visitor experience, (including the cafe and shop) to ensure a consistent and seamless service is provided to our visitors.
• To be able to give short tours/presentations to schools/groups about the current exhibition.
• To deal with all general enquiries and problems that may arise during the shift in a calm and professional manner with both customers and staff.
• Work with VSM to manage group booking enquiries sensitively and efficiently.
• Work with the VSM to develop projects that will build on and enhance the visitor experience.
• Work with the VSM to coach and develop the Visitor Experience team to ensure their skills and knowledge of gallery activities are up-to-date.
• Assist the VSM with the delivery of induction and training sessions for Visitor Experience team members and volunteers.

Events

• To assist in the coordination of events with event organisers and other key staff to ensure that all arrangements have been made for staff, equipment and booking of each event.
• To support the events and hires programme at the gallery, including setting up of AV equipment and moving furniture for events.
• Work with Commercial Manager to keep up to date with hire enquiries and show prospective clients available spaces if required.
• To provide a warm welcome to hirers, visiting speakers, artists, and ensure they have everything they need for their event.
• Complete event reports for all events and distribute VSM and event organisers.
• Checking online sales and tickets, assisting with processing sales and bookings for events when necessary. Ensure that all visitor figures and sales are recorded after each event.

Person Specification

Essential

• Excellent communication skills demonstrating the ability to deal with colleagues, visitors and external partners.
• Experience of working with the public and of providing excellent customer service, preferably gained in an arts/entertainment environment.
• Strong organisational skills and the willingness to be involved in the practical set up of events.
• Reliable, punctual and able to work flexibly including evenings and weekends.
• Experience of using and setting up AV equipment, lifting and carrying equipment, chairs and tables. An enthusiasm for art and commitment to the work of Modern Art Oxford.
• Availability to work weekends, evenings and late nights (occasionally until 3am).

Desirable

• Experience of managing a small team.
• Health & Safety qualification
• Competent user of Microsoft Office
• Training in First Aid.
• Willing to train as a personal licence holder.
• Experience of being a key holder.

About Us

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms.  Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Applications should be received by Sunday 24th August at midnight.
Interviews will take place shortly thereafter.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment site to complete your application for this position.

We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.

No agencies please.

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

Job purpose:

The Head of Services role is critical to leading the delivery of the best possible support to the women who use our services. The Head of Services has lead responsibility for continuous review of the effectiveness of our services and whether they are meeting women’s needs. She needs to be in touch with what is happening in the lives of the women using our services.

We are looking for a strategic thinker who can shape and lead the future direction of our service, ensuring it continues to meet the complex and evolving needs of women affected by sexual exploitation. This person will have the vision to identify what needs to change and the leadership skills to drive that change with confidence and clarity.

They will be an empowering leader, capable of inspiring and supporting a skilled team of support workers and volunteers who are engaged in emotionally demanding work and who rely on strong, compassionate oversight. A deep understanding of the risks faced by the women we support—and a commitment to reducing those risks—must be at the heart of their approach.

§  Closing date: 15 September 2025

§  Interview date: 25 and 26 September

For full job description and application process on our website and below.

Join us as the Project Delivery Support Officer for Our Place!

Our Place Project Delivery Officer
Salary: £29,000. to £32,000. dependent on the experience
Location: Fulham, London SW6 (This post is front facing and so is office based and onsite)
Hours: Full-time, 35 hours per week (Monday to Friday 9am–5pm)

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members, encouraging and respecting diversity. AoD is a medium sized charity with a Board of Trustees, 27 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.

Action on Disability provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.

The Project

Our Place is a project that is facilitated and managed by AoD. It is a 3-year National Lottery Community fund and Propel London funded project that will sit within our Independent Living Service. Our Place creates a community space and resource hub that Disabled people can call their own – led by them and facilitated by AoD staff. This service will be genuinely embedded in the local area, meeting needs expressed by local Disabled people to have their own place, and building links with amenities, businesses, and event spaces in Hammersmith and Fulham.

We want to enable businesses to feel more confident to welcome Disabled people and remove barriers. We want to create an inclusive and accessible space for Disabled people to socialise, build skills, pursue interests, and develop peer relationships.

Our Place operates alongside, and enhances, our current service provision. Central to this is ensuring that Disabled people have meaningful ownership over the space, from Steering Board input to operational delivery.

Disabled people will achieve their potential through four outcomes:

• Increased confidence, knowledge, and skills through opportunities to lead, learn and do new things.
• Reduced isolation and improved mental well-being through a place to socialise.
• Equity of access and participation in the local community.
• Mitigation of the pandemic’s impact, through building new opportunities.

The Post

We are looking for a full time Project delivery support officer with a commitment to the vision of AoD to promote Independent Living, Peer Support and Co-production within this project. You will have strong community project delivery, administration and support skills, good written and oral communication skills, and the ability to support the project and work effectively as part of a team. Your working hours will be dependent on the Our Place project activity schedule and may include early evening and weekend work.

Essential

1. An understanding, commitment and positive attitude toward Disability and experience of working for and with Disabled people.
2. Demonstrable experience of community project delivery.
3. Experience of coordinating the delivery of projects
4. Experience of supporting the fulfilment of reporting and monitoring needs.
5. Able to demonstrate an understanding of boundary management in relation to volunteers, staff and those who access a service.
6. An understanding of working within a multiagency, person-centered approach
7. Professional knowledge and experience of implementing safeguarding procedures and purpose.

In return we provide:

• 25 days annual leave, increasing with 5-year service up to 30 days per year (Pro rata)
• Life Assurance x 1 salary (if you join the auto enrolment pension scheme)
• Company sick pay (after probation period): 1 week after 6 months and 1 month after 12 months. (Pro Rata)
• Employee Assistance Program

We actively encourage applications from Disabled people and people with lived experience.

Closing Date: Friday 22nd August 2025 at 10am
Interviews: Week Commencing Monday 01st September 2025.
AoD will actively interview throughout recruitment process, based on applications received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

The successful candidate will be required to undertake an enhanced DBS check.

Action on Disability, Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF

Registered Charity No 1091518.

No agencies please.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Senior Fundraiser (Individual Giving)          

Salary: £29,000 per year    

Hours: Full-time 37.5 hours per week              

Contract type: Permanent 

Location: Bath/Hybrid

The Role:

Are you passionate about Fundraising? 

We’re looking for someone to grow our individual giving programme—boosting supporter value and building lasting connections with our cause.

As part of a small, innovative fundraising team, you’ll have the freedom to shape strategy, create compelling campaigns, and drive growth. Your marketing skills will help attract and inspire donors, while your data insight will ensure effective supporter journeys.

From first gift to regular giving and legacy support, you’ll play a key role in building long-term commitment to Julian House.

Responsibilities include: 

• Working with the Senior Fundraising Manager to develop an individual giving strategy that increases donor acquisition, engagement, and income.
• Serving as the CRM Administrator, overseeing its effective use and development for the Fundraising Team
• Project managing our bi-annual individual giving appeals, working with colleagues to design inspiring campaigns that generate six-figure income.
• Promoting our legacy case for support, and securing new pledges, as part of supporters’ journeys with Julian House.

Qualifications / Requirements: 

• Experience of leading fundraising activity relating to individual giving, regular giving and / or legacies.
• Excellent communication skills, with the ability to represent your organisation to a range of stakeholders and create high-quality written content for fundraising.
• Knowledge of the homelessness or social inclusion sectors would be desirable, but not essential.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!