Operations lead jobs in crystal palace, greater london
Be part of a team that changes and saves lives. Design and deliver creative events that support military families caring for injured loved ones.
This is a demanding but deeply rewarding role that combines service delivery, engagement, and emotional resilience. As Events & Engagement Officer, you will work closely with our Operational Support Team to design and deliver a varied programme of online and in-person events. These will support the wellbeing of our Members (adult family members of injured veterans and serving personnel), reduce isolation, and build understanding of the challenges faced by military families.
The Ripple Pond is a UK-wide charity that supports the adult family members of physically or psychologically injured Armed Forces personnel and veterans. We provide peer support, structured guidance, and signposting to improve wellbeing and reduce isolation for families who often carry complex emotional burdens in silence. Our work is rooted in lived experience and built on a foundation of inclusion, compassion, and community.
The Operational Support Team lies at the heart of our frontline service. It delivers one-to-one support, coordinates safeguarding and triage, and ensures Members are connected to the right pathways at the right time. It is a trauma-informed, emotionally intelligent team that works with care and professionalism, ensuring that no one caring for an injured veteran or serviceperson feels alone.
You will start your time with The Ripple Pond by embedding into the Operations Team for approximately two months. This will give you a firm grounding in the lived experiences of our Members and ensure you’re fully trained to act as Duty Officer. As Duty Officer, you’ll receive and respond to referrals and enquiries, complete needs assessments, carry out risk assessments, and navigate Members to appropriate internal or external support. This may involve responding to distressing and traumatic situations, including domestic abuse, suicidal ideation, addiction, and other complex issues. You will also be expected to attend (online) multi-agency meetings.
This role requires emotional resilience, sound judgment, and exceptional communication skills. You will need to work flexibly, including some evenings and occasional weekends, and travel to a limited number of face-to-face events and meetings throughout the year. In return, you will be part of a supportive, values-driven team making a real and lasting difference to people’s lives.
Key Responsibilities
-
Working with your colleagues to design and deliver an engaging and inclusive programme of digital and in-person events that support Member wellbeing, build confidence, reduce isolation, and encourage peer connection.
-
Co-develop activities such as themed discussion groups, creative and recreational workshops (e.g. book clubs, craft groups, quiz nights, art workshops, journaling, fitness, etc.), and skill-building sessions.
-
Plan and lead external engagement sessions for professionals and stakeholders to improve understanding of the Armed Forces family experience.
-
Manage the full event cycle, from concept and scheduling to promotion, delivery, and evaluation.
-
Work closely with the Operational Support Team to ensure all activities reflect Member needs and organisational aims.
-
Act as Duty Officer on a rota basis, including during periods of staff leave or absence. This includes responding to new enquiries, completing needs and risk assessments, and triaging Members into appropriate pathways of support.
-
Respond sensitively to Members disclosing trauma or distress and act in line with our safeguarding and escalation procedures.
-
Attend virtual joint-agency meetings when required to support Members or represent the charity.
-
Use digital tools to promote and deliver content (e.g. Zoom, Canva, Transpond, Eventbrite, CRM systems).
-
Collect and evaluate Member feedback to help refine services and contribute to reporting and development work.
-
Support cross-organisational projects and team-wide initiatives as needed.
Terms and Conditions
-
Hours: Part-time, 21 hours per week
-
Schedule: Three days per week, 9 am to 5 pm (1-hour unpaid lunch break)
-
Flexibility: Some evenings and occasional weekends will be required to support Member activities or represent the charity. Time Off In Lieu (TOIL) will be provided
-
Contract: Fixed-term, 18 months (extension subject to funding)
-
Location: Home-based
-
Travel:
˃ Expectation to attend up to 8 in-person events or meetings per year
˃ All travel time and reasonable expenses are reimbursed
˃ Depending on your location, some travel may involve overnight stays, which the charity will fully fund
˃ The ability and willingness to travel and stay overnight is essential
Person Specification
Essential
-
Experience designing and delivering events (in-person or online)
-
Strong interpersonal skills with empathy and emotional resilience
-
Excellent written and verbal communication
-
Ability to manage sensitive conversations and disclosures appropriately
-
Familiarity with digital tools (e.g. Zoom, Canva, Eventbrite, CRM systems)
-
Excellent organisational and time management skills
-
Ability to work flexibly, independently, and as part of a team
-
Commitment to safeguarding, confidentiality, and person-centred support
-
Demonstrates emotional resilience and works confidently with individuals facing trauma, distress, or complex challenges
-
Maintains strong professional boundaries and self-awareness, with a clear understanding of when to seek support
-
Manages workload effectively under pressure, staying focused and prioritising in emotionally demanding situations
-
Shows a consistent commitment to personal wellbeing and self-care when working in high-pressure or emotionally complex environments
Desirable
-
Knowledge of or lived experience within the Armed Forces or veteran families
-
Experience working in the charity sector
-
Familiarity with trauma-informed approaches or peer-led initiatives
Other
-
Full UK driving licence and access to a roadworthy, insured vehicle
-
Willingness to travel across the UK and stay overnight where required
-
Commitment to professional development and learning
Benefits
-
30 days annual leave (pro rata) plus your birthday off
-
6% employer contribution to your workplace pension scheme
-
Access to an Employee Assistance Programme offering:
˃ Discounts and rewards on popular brands
˃ Free access to fitness and wellbeing apps
˃ Free legal, financial, and family advice
We aim to shortlist and interview candidates on 17 and 18 June 2025. Interviews will be held online and last around one hour.
Please submit:
- A CV that is clear, up to date, and proofread. If there are any gaps in employment, we encourage you to briefly explain them.
- A covering letter outlining why you're a strong fit for the role. Use the Job Description and Person Specification to reflect on your skills, experience, and potential.
Our roles attract strong interest. We’re committed to fair, person-centred recruitment. Please use your application to show us who you are; your strengths, values, and why this role matters to you.
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans




The client requests no contact from agencies or media sales.
MAIN RESPONSIBILITIES
•Serve as the organisations designated DPO as per UK GDPR requirements.
•Monitor internal compliance with data protection laws and conduct regular audits.
•Advise on data protection impact assessments (DPIAs), especially for projects involving sensitive health data and cross-border data transfers.
•Develop and maintain data protection policies, procedures, and training programs.
•Act as the main point of contact with the Information Commissioner’s Office (ICO) and respond to data subject access requests (DSARs).
•Work with field teams and local partners to ensure data protection standards are upheld in challenging operational environments.
•Provide guidance to staff and partners on the lawful basis for data collection, retention schedules, and consent mechanisms.
•Conduct regular training and awareness sessions for all staff, tailoring to job function and location.
•Support incident response and breach reporting processes in line with legal requirements.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
•Strong understanding of UK GDPR, Data Protection Act 2018, and other relevant legislation.
•Hands-on experience responding to Subject Access Requests (SARs), managing data breaches, and liaising with regulators (ICO)
•At least 3 years of experience in a data protection or compliance role, preferably within the charity, NGO, or healthcare sectors.
•Experience handling sensitive personal data, including health and biometric data.
•Ability to interpret complex legal requirements and translate them into practical guidance.
•Strong communication skills and cultural sensitivity, especially in cross-cultural and humanitarian contexts.
•Demonstrated ability to manage competing priorities and work collaboratively across teams.
Preferred Skills and Competencies:
•Data Protection Officer certification (e.g., CIPP/E, BCS,GDPR Practitioner or equivalent).
•Experience working with or in the Middle East region.
•Familiarity with international humanitarian data ethics, especially when working in conflict zones or with at-risk populations.
Flexibility:
Ethos:
•Support the mission & values of MAP.
•Support and promote diversity and equality of opportunity in the workplace.
•Represent and be an ambassador for MAP.
•Commitment to anti-discriminatory practice and equal opportunities.
•An ability to apply awareness of diversity issues to all areas of work.
•Abide by organisational policies, codes of conduct and practices.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
Other desirable experience:
•Experience of not-for-profit/INGO environments
•Experience with humanitarian issues, particularly those in Palestine
Disclaimer
Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Salary: £55,000 - £65,000 DOE
Contract: Full-time, permanent
Location: Sutton office – 5 days/week
Closing date: Monday 7 July
Benefits: 25 days annual leave, annual professional development budget, flexible working hours
We have a fantastic opportunity for a CEO working for the small but mighty Sutton Vision, responsible to the Vice Chair, Treasurer and Board of Trustees. This role gives you the opportunity to lead the delivery of Sutton Vision’s 2030 Strategy, ensuring the organisation remains responsive to the evolving needs of people living with sight loss in Sutton.
As part of this exciting role, you be responsible for upholding high-quality, efficient, and cost-effective services, while driving measurable impact for service users. This role provides strategic leadership across all areas of the organisation, working closely with the Board of Trustees, staff, and external partners to shape and implement the Charities vision.
To be successful as the CEO you will need:
- Confidence in leading strategically while staying close to frontline delivery of person-centred services
- Experience of successful fundraising with trusts, foundations, corporate and individual giving income streams.
- Operational management of a small charity office and team
- Strong communication skills and empathy across all levels
If you would like to have an informal discussion, please get in touch, quoting the reference 2628HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Production Lead
Contract: Fixed Term contract to 31/3/26, potentially permanent pending confirmation of continued funding.
Salary: £35,500 - £43,000 per annum (pro rata), plus Into Film benefits
Location: London, UK (Hybrid working and office based as required, with some travel across the UK)
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Role Summary
An exciting opportunity to join Into Film and lead on the production of all audio-visual content for the UK’s foremost film education charity. Overseeing an in-house production team of six, the Production Lead will work closely with colleagues from across the organisation to identify, develop and deliver an exciting and wide range of content for classroom resources, social media channels and the Into Film website.
The role is initially available for a fixed term through to 31st March 2026, but may become permanent pending continuation of funding.
Main Responsibilities:
- Work closely with the Joint Heads of Programme and Head of Marcomms to identify audio visual requirements in support of the Into Film strategy, including income generation.
- Lead on planning and allocation of work for a team of six, supporting on and leading projects as required.
- Oversee departmental production budget, and budget from commissioning departments, ensuring that expenditure is planned, tracked and evaluated.
- Plan for and manage freelancers in support of production activity as required.
- Manage Production Team, identifying where support, training and development are required to ensure a flexible approach to producing a diverse range of audio-visual content.
- Ensure that statutory regulations in the provision of film and media content are complied with (safeguarding and child protection, GDPR etc.).
- Ensure that all audio-visual content is legally compliant and rights are cleared for use on specified channels.
- Oversee production on key projects including the Into Film Festival and the Into Film Awards.
- Ensure that Into Film audio-visual content reflects the diversity of its audiences, including teachers, young people and children from under-represented backgrounds and communities.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- A minimum of two years’ experience of team management in a fast-moving production environment.
- Experience of audio-visual content production and post-production, including for social media.
- Extensive experience of working successfully and collaboratively with senior colleagues from across an organisation to plan and produce audio-visual content.
- Experience of managing individual project and departmental budgets.
- Good working knowledge of rights and compliance issues in relation to audio visual production.
- Confident, creative judgement, including experience of feeding back on briefs, scripts and edits, and taking responsibility for project sign-off and delivery.
Desirable:
- Experience of producing audio-visual content for an education and/or youth audience.
- Experience of editing audio-visual content using Premiere Pro.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (pro–rata), including 3 days to cover office closure between Christmas and New Year
- Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Support for professional qualifications – money towards courses and/or study days, if relevant to role.
- Interest–free non–essential study loans.
- Interest–free bike/scooter/travelcard loan.
- Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non–contributory, apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 9:00am, Monday 30th June 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Head of Retail and FOOD Services
Department: Directorate of Development and External Affairs
Salary: Starting at £47,264, rising to £54,728 FTE per annum + £480 home-based allowance FTE per annum
Location: Homebased with weekly national travel
Hours: 37 hours per week (full-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to join our team as the Head of Retail and FOOD Services. This is a unique opportunity to lead and innovate in a role that combines strategic leadership, operational excellence, and community impact.
Main Responsibilities:
- Develop and implement a multi-channel retail and food services strategy, including business planning, risk assessment, and performance management to increase net profit and service impact.
- Lead on budgeting, financial forecasting, and P&L management. Identify and develop new income-generating opportunities, including grants and tenders.
- Provide strategic leadership to geographically dispersed teams, ensuring effective recruitment, support and training of staff and volunteers.
Main Requirements
- Educated to degree level or above in a relevant sector.
- Demonstrable senior retail management knowledge and experience in managing complex projects, leading teams, and delivering measurable outcomes.
- Proven track record in income growth, financial planning, and managing budgets.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Apply via the Family Action Careers Hub linked to this advert
• Closing Date: 7th July at 23:59
Interviews are scheduled to take place from 16th-22nd July 2025.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group are delighted to be working with a leading foster care charity to recruit for a HR Advisor on a permanent basis. This role will predominately manage the employee relations function and will provide extensive support to internal stakeholders. The role will also involve providing generalist HR support across policy, operations and payroll.
Key responsibilities of the role:
- To act as referral point of contact for all HR matters to line managers
- Providing a professional and efficient HR service specifically on disciplinary, capability & grievances, application of terms and conditions of employment, absence management, HR policies and procedures, employment law and pay and benefits
- To play a key role in assisting with employee relations issues and managing casework
- To provide advice, support and guidance to staff on all employment issues
- Manage employee relations case load, reviewing investigation reports whilst adhering at all times to company policy and legal parameters
- To assist in preparation of cases for appeal, hearing panels and employment tribunals
- Keep up to date with employment and pensions legislation and case law decision and advice on compliance and risk issues emerging from these
- Support the Managers in both long term and short term intermittent absence
- Support with the annual salary review, evaluation, benchmarking and proposals for salary adjustments and exceptional payments
- To oversee sickness absence capability hearings in liaison with the relevant Manager / Senior Manager
Ideal candidate profile:
- CIPD Level 5 or equivalent qualification (desirable)
- Proven experience in generalist HR roles with a solid understanding of UK employment law and diversity and inclusion practices
- Strong written communication and interpersonal abilities to build relationships and produce professional documentation
Agency reference number: J89362
Duration: Permanent
Salary: £40,000 per annum
Working hours: Full time
Working pattern: Hybrid Working
Start date: ASAP
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for a Service User Engagement Lead to join our team. You will join us on a 12 month secondment contract and in return, you will receive a competitive salary of £38,916 pa, plus benefits.
As an employer we are proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.
About our Service User Engagement Lead role:
No two days will be the same in this role.
You will be great at helping us change things and embrace new ideas and ways of working, helping others to get on board with them too.
You will provide high quality advice and support throughout our services, identifying opportunities for improvements in how our Service Users are supported.
As well as the linking with the operations team, you will build a strong and effective relationship with the central teams, to ensure a Group-wide overview of work.
You will help develop and monitor action plans to support service innovation and best practice.
You will be good at producing a range of written reports and presentations, tailored to specific audiences.
You will look externally, and support and challenge colleagues to learn from good practice elsewhere.
It is important you keep up to date with your own professional knowledge and so engaging with learning and development opportunities is a must.
What we’re looking for in our ideal Service User Engagement Lead :
Highly organised, you will have great attention to detail and help to reinforce our high standards in our work.
You will be good with data and proactively use this, other research information and best practice standards to identify opportunities for services to develop and improve. You will support others too in the use and analysis of data and its importance to service improvement.
You will demonstrate a passion to ensure the best outcomes for our service users, always placing them at the heart of what we do. Happy to challenge poor practice and internal and external policies.
You will also need to ensure that Vibrance’s Leadership Values into Actions are delivered and maintained to a consistently high level, and staff teams work with service users to identify and meet their own goals and aspirations.
Good knowledge of Care Quality Commission (CQC) requirements is essential.
You must be willing to work flexibly across our services and will have experience of managing staff and leading a diverse team, with a willingness to develop within the role. You must have outstanding interpersonal and communication skills (written and verbal), both internally and externally and have a good understanding of Microsoft Office.
As the role requires travel between services it is essential you have a driving licence and access to a vehicle for business use.
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
This role requires someone with excellent administrative, organisational and financial management skills, and the ability to coordinate multiple workstreams with care and precision.
You will work closely with the Clinical Director, Board, and other stakeholders to deliver high-quality therapeutic services, manage projects, support fundraising and communications, and ensure our facilities meet the needs of both clinicians and the community. The Centre Manager must be able to work independently and take initiative, whilst also being a collaborative member of a small team. As the face of the organisation, you will be based on-site and have excellent interpersonal skills to be able to communicate with people from all walks of life.
Key Responsibilities are as follows:
Strategic Leadership: Work with the Directors and Advisory Board to support long-term planning and strategic development. Creatively implement systems and structures to maximise service delivery, productivity, and income.
Operations and Facilities Management: Oversee the booking and management of clinic and event rooms, maintain high standards of customer service for building users and visitors, liaise with contractors regarding building maintenance and manage the general upkeep of facilities to maintain a high standard of health and safety. Respond to issues in a timely manner and maintain relationships with building users.
Financial Management: Lead the financial management of the organisation, monitoring project budgets, invoices, licences and debtors. Chair a monthly finance subcommittee meeting and maintain an overview of the entire organisation’s cash flow and projection.
Governance: Act as the main point of contact for the board of directors and advisors. Prepare and attend monthly board meetings.
Programme and Event Delivery: Coordinate internal and public events including lectures, film screenings, and workshops - providing logistical and operational support including ticketing, promotions and managing event staff/volunteers.
Clinical Project Management: Lead operational delivery of funded projects including two subsidised psychotherapy schemes: tracking budgets, collating outcome measures, writing reports, managing timelines and liaising with clinicians and patients. This also includes managing referral pathways, responding to enquiries from patients, sharing referrals with clinicians, and line managing an administrator who supports these tasks.
Outreach Programme Management: Coordinate our multiple outreach programmes such as two Therapeutic Playgroups, one of which is for refugees and asylum seekers. This involves acting as the main point of contact for programme staff, reporting on their activities and progress to the board, and maintaining the operational frameworks necessary to allow the programmes to thrive.
HR: Manage all HR elements of the organisation including but not limited to: advertising and recruiting roles, drafting contracts, keeping an up to date log of internal policies, and handling any staff concerns with discretion and professionalism.
Development and Fundraising: Support grant research, writing, and application processes in collaboration with the Development Coordinator. You will be required to liaise with key funders and maintain records, reports, and track project outcomes.
Communications: Lead on internal and external communications, including newsletters, social media and website content.
Person Specification
Essential:
-
Project management experience
-
Competent in the Google Workspace
-
Familiar with property management and health and safety
-
Comfortable with spreadsheets and financial tracking
-
Strong customer service and interpersonal communication
-
Ability to work collaboratively, discreetly, and flexibly
Desirable:
-
Interest in mental health, psychoanalysis or psychotherapy
-
Experience in a clinical setting
-
Fundraising or grant management experience
-
Ability to liaise with people and patients who may be in vulnerable state
-
Experience with IT, AV, and livestreaming tools
-
Experience with reporting to and working with a board
Key info:
-
Salary - £38,000-£45,000 per year pro rata.
-
Responsible to - Clinical Director.
-
Reports - Administrator (shared line management with Development Coordinator).
-
Contracted hours - Up to 5 days a week on site, Monday-Friday, with the potential for one day remote work post-probation. A job share/part time is considered. Occasional evening and weekend work will be required when there are events.
-
Pension - NEST scheme with 5% employer contribution.
For full details, please see the JD attached.
A centre for psychoanalysis and its applications in South London.
The client requests no contact from agencies or media sales.
Are you a dynamic and innovative senior leader passionate about making a real difference in the lives of people with autism and learning disabilities? Do you thrive in a collaborative environment where your voice is heard and your ideas can drive positive change? Are you a leader who is prepared to listen to others and build better solutions from multiple inputs? If so, PLUS has an exciting opportunity for you!
For 30 years, PLUS has been a beacon of high-quality support and care, dedicated to empowering individuals with learning disabilities and autism to live fulfilling lives. As we embark on an ambitious journey of growth, aiming to expand our reach from an £8 million turnover to £15 million over the next 3-5 years, we are seeking a Deputy Chief Executive Officer to join our passionate team.
Reporting directly to the Chief Executive Officer, you will be instrumental in providing strategic leadership and operational oversight across our organisation. You will work in close partnership with the CEO to ensure our continued success in delivering exceptional services, fostering a culture of continuous improvement, and supporting strategic development and implementation.
What you'll be doing:
- Contributing to the development, implementation, and monitoring of our strategic plan, ensuring alignment with our core mission, vision, and values.
- Identifying and exploring new opportunities for growth, service development, and innovative solutions that enhance our impact and sustainability.
- Deputising for the CEO, representing PLUS at external events and with key stakeholders.
- Providing inspiring leadership and direction to the Head of Services, fostering a collaborative and high-performing team environment.
- Driving operational excellence and ensuring regulatory compliance across all our services.
- Championing a culture of continuous improvement, proactively identifying areas for development and implementing effective solutions.
- Contributing to effective budget planning and monitoring.
- Supporting the CEO in developing and maintaining strong relationships with our Board of Trustees.
- Playing a key role in external relationships and stakeholder engagement, including leading on tendering and contract implementation.
What you'll bring:
- Significant experience in a senior leadership role within health and social care.
- A proven track record of driving positive change and achieving strategic objectives.
- Demonstrable experience in operational oversight and quality assurance.
- Strong financial acumen, including experience of budget planning and monitoring.
- Excellent analytical skills with the ability to identify key issues and develop effective solutions.
- A deep commitment to the principles of person-centred care and support.
- Exceptional written and verbal communication skills.
- Strong IT skills.
- An innovative and solution-oriented approach to challenges.
What we offer:
- A competitive salary.
- The opportunity to make a significant and positive impact on the lives of people with learning disabilities.
- A supportive and collaborative working environment where your ideas are valued.
- The chance to be part of an ambitious and growing organisation with a strong track record of success.
- Opportunities for professional development and growth.
To Apply:
Please submit your CV and a covering letter no more than 3 pages outlining your suitability for the role, highlighting your experience and your vision for contributing to the future success of PLUS.
PLUS is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Customer Data Lead
We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.
This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: SIT54 CRM and Customer Data Lead
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.
Key responsibilities will include:
- Oversight and continuous improvement of CRM data.
- Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
- Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
- Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.
About You
You will have a proven record of:
- Managing, developing and using a CRM database to meet organisation needs.
- Change management projects to support an organisation in better use of data and insight.
- Designing, building and implementing customer segmentation and models.
- Customer and product journeys within a marketing automation environment.
This role requires some travel for team away days.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a proactive, highly organised, and confident communicator to join our small but ambitious team as Marketing & Volunteer Coordinator. This is a varied and rewarding role - perfect for someone who thrives in a fast-paced environment and is passionate about supporting the growth of a community-led charity.
As Marketing & Volunteer Coordinator you’ll play a central role in connecting our internal operations with the wider community. You’ll lead on delivering engaging marketing and communications to a range of stakeholders, including funders, corporate partners, community members, and volunteers. At the same time, you’ll manage and support our growing team of volunteers - helping to build a strong, committed network that powers our work.
It’s an exciting time to join Power to Connect as we expand our programmes and partnerships. You’ll help shape how we tell our story, grow our reach and strengthen our presence across Wandsworth and beyond.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head Baker
Reporting To: Head of Production
Salary Range: £35,000 - £38,500 (Dependent upon experience)
Contract Type: 24 Month, Fixed Term Contract
Location: Felix Bakes. London, Acton (W3 7QS)
Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours to start with for the bakery will be Monday - Friday 9am - 5:30pm.
Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. Possess required H&S, Food Safety standards.
About The Felix Project
The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.
Our Values
Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.
WE SOLVE IT DIFFERENTLY - We succeed by thinking outside the box, being solutions driven and trying new things.
WE MAKE IT HAPPEN - We set the standard in what we do, with the commitment to getting things done.
WE DO IT TOGETHER - We pull together as one, recognising the power of diverse experiences, skills and perspectives.
WE DO IT WITH HEART -We are driven by our care for each other, the environment and the communities we serve.
Purpose of the Job
To be the driving force and manager of this new operation, you will join a brand-new operation with the chance to put your stamp on it and drive it forward into the future.
Whilst having the support structure of the wider Felix Production teams and West London Depot Operations team.
You will be the manager of this site and have overall responsibility for its day to day running, it is a hands-on role with most of the working day spent in the kitchen and running the bakery unit. At the beginning of the operation, you will be the only permanent employee there, but this team will expand to add an additional junior baker once fully operational. However, there is the Depot team and the wider production team who will be supporting the day to day as well.
We are a volunteer lead operation so you will have volunteers working alongside you to support the operation.
- In mid-2025 we will open our third production faciality, Felix Bakes. A small operation designed to help us rescue more surplus food and turn it into high value baked goods
- All these goods we make will go back to our brand-new West London Depot, based in the same trading estate and then delivered to some of the 1,200 Community Organisations we support around London
- A particular focus will be on seasonal produce gluts (carrots, courgettes, potatoes), meaning we can ensure more of this produce does not go to waste and add value to the people we support across London
- It will work in partnership with our second production faciality The Felix Food Factory, which will be able to process and/or freeze some of these seasonal gluts into an easier to use format for Felix Bakes
- We are launching this operation in partnership with Deliveroo, who have gifted us the use of this space.
· The Felix Bakes Kitchen is a unit within a wider “dark” kitchen site, which has onsite support and management of the whole unit.
Duties and Accountabilities
- Be the lead manager of this new operation
- Volunteer and staff management
- Support in the creation and delivery of all required H&S, Food Safety and HACCAP plans
- Working with all internal stake holders across the departments at the Felix Project to maximise the output and impact of the unit
- Reporting on and delivering against the units stated KPI’s and development goals
- Participate and conduct internal and external audits, meeting the required standards
- To be the figure head of the project, including internal and some external promotion of the new operation
- Driving continuous development of our product range and reacting to the changing nature of our food supply
- Fully accountable for the units’ outputs and safety standards, reporting and working closely alongside the Head of Production to ensure all standards are met.
Person Specification
The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
This is a brand new and unique operation and requires someone with an experience in baking and an openness to creating and delivering on a new project. Someone who believes in the mission we have as an organisation and wants to put their experience and knowledge into a mission driven organisation. We believe in an upbeat and enjoyable working environment but one that is driven to meet our targets and strategic goals.
Whilst previous experience and knowledge within baking is essential, we are looking for someone who wants to grow into role and be able to develop themselves and their knowledge whilst we create this new operation.
Essential skills
- Comfortable with all relevant aspects of Health & Safety and Food Safety procedures in a food manufacturing environment
- Previous experience in creating and/or delivering on HACCAP plans
- Clear eye for detail, team player, enjoys the work they do and a strong work ethic.
- Comfortable working alone, a positive attitude and belief in an ethical, equitable and enjoyable working environment.
- Comfortable in working in a fast changing and growing work environment.
- Strong administrative and organisational skills.
- Willingness to drive a project forward and take ownership of this.
- Strong computer literacy and strong written communication skills.
Desirable skills
- Previous experience in the charity or surplus food environment
- Level 3 or higher Food Safety qualified
- A track record of opening new operations
- Experience working and managing volunteers
- A passion to reduce food waste and reduce food insecurity
- A desire to develop this role and department
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.





The client requests no contact from agencies or media sales.
The Richmond upon Thames Council for Voluntary Service (Richmond CVS) is looking for an inspirational leader to build on its excellent reputation and take it into the next phase of its development.
Richmond CVS is an independent infrastructure organisation whose role is to "Empower, Enable and Involve” the thriving Voluntary and Community Sector (VCS) across the Borough in order to deliver the Vision of:
“Strong vibrant communities at the heart of local life”
The Sector contains over 700 organisations who are coming to terms with and adapting to the challenges of the post-COVID and “cost of living crisis” world.
The successful candidate will have a good understanding of the Sector and be a Senior Leader with extensive experience of service delivery, people management, organisation development, finance, income generation and stakeholder engagement.
The role is based in Richmond and is accountable to the Board of Trustees. More details are provided in the Job Description and Person Specification document and the Summary Terms and Conditions attached.
To apply, please complete the attached Application Form. In the “Supporting Information” section please address all the Person Specification criteria to include relevant examples. Please also complete the Diversity Monitoring Form attached.
Timetable
The closing date for applications is noon on Monday 30th June, 2025.
Successful candidates to be notified of interview by Friday 4th July, 2025.
Initial interviews on Thursday 17th July and final interview(s) on Friday 18th July, 2025.
For more information about Richmond CVS, please refer to the document attached
We're looking for someone who can:
1. Deliver current services efficiently, achieving high levels of performance and satisfaction against contract requirements in both quantitative and qualitative terms.
2. Lead and develop the team in a supportive and collaborative manner and build resilience into the organisation.
3.Maintain and develop effective relationships with existing funders to ensure the renewal and ideally expansion of existing contracts as well as seeking new funders to help achieve Richmond CVS’s External Income growth goals.
4. Be a visible and effective ambassador and champion for Richmond CVS within the local and wider London Voluntary Sector to promote and support the health and growth of the Sector.
5. In collaboration with the Board, develop and maintain effective strategic relationships with key external stakeholders to ensure maximum impact.
6. Ensure strategic representation for Richmond CVS and the Voluntary Community Social Enterprise in key strategic boards and partnerships.
7. Work with the Board, Company Secretary and Treasurer to ensure effective and efficient Governance, to include: Annual Work Plan, regular and timely reporting on contractual and project performance metrics, financial planning and reporting, risk management, policies and procedures and meeting all statutory requirements.
8.Work with the Board on the development, deployment and review of the Strategic Plan and Priorities and prepare an Annual Financial and Business Plan for approval and ongoing review by the Board.
Person Specification
1. Demonstrate strong and effective leadership, with a proven track record in staff management.
2. Understand the Voluntary Sector and the challenges it faces.
3. Develop and implement fundraising strategies to drive new income streams.
4. Communicate and influence effectively, building relationships, networking, negotiating and managing stakeholders with diplomacy.
5. Manage complex multi-year service delivery contracts or equivalent agreements.
6. Work with the financials to support budget setting, cost management and financial reporting in collaboration with the Treasurer.
7. Apply digital skills to optimise technology use across service delivery, fundraising and communication.
8. Operate confidently at Board level to contribute to strategy development and translate strategy into effective operational plans.
9. Demonstrate principled leadership and a strong commitment to equality, diversity, equity and inclusion.
The client requests no contact from agencies or media sales.
Are you an accomplished and innovative leader with a proven track record, looking for a unique opportunity to dedicate one day a week to something genuinely exciting and impactful? Do you have extensive experience in the charity or related sectors and a desire to apply your strategic thinking and networks to drive forward pioneering initiatives?
The Good Faith Foundation is seeking an experienced and visionary individual to join the foundation on a part-time basis as a Charity Development Lead. This is not a standard development role; it's designed for someone with significant expertise who wants to contribute strategically and drive innovation within the Foundation. The successful candidate will help the foundation explore new avenues and shape the future direction of our work on specific, high-impact projects.
This role offers:
- A unique opportunity to apply your wealth of experience to exciting, innovative projects with genuine potential for impact.
- The chance to work strategically on complex societal challenges with significant autonomy.
- The opportunity to make a significant impact on society's most difficult problems with a limited time commitment.
- The chance to collaborate with experienced professionals dedicated to social change at a national strategic level.ch
The client requests no contact from agencies or media sales.
The RSB is a single unified voice for biology: advising Government and influencing policy; advancing education and professional development; supporting our members, and engaging and encouraging public interest in the life sciences.
We are seeking an experienced Events Officer to lead and support a varied programme of online and in-person events. From parliamentary receptions and award ceremonies to topical webinars, this is a dynamic role working across the organisation. Along with day-to-day event logistics, the post holder will support a grant scheme and events working group.
This role would be suitable for someone with proven event management experience, excellent communication skills and exceptional attention to detail who wishes to apply their experience and skills within a high profile learned society and registered charity environment.
As an evolving employer, supportive of staff wellbeing and development, full-time RSB staff have the option of working a 4-day week. The successful candidate will be able to participate upon successful completion of probation.
To Apply
Create a free mySociety account on the RSB website via the Apply button and submit a CV (maximum 2 pages) and covering letter (1 page) outlining your suitability for the post in line with the job description and person specification. Applications will close 2 July 2025. Interviews will be held on 9 July 2025. Applicants must have the right to work in the UK.
Please direct informal queries to the hiring manager.
The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.
Should you need any adjustments to this recruitment process, either at application or interview stage, please contact us.
Closing Date: 2 July 2025
Interviews: 9 July 2025