Operations management jobs

Age UK is hiring! We're looking for a HR Advisor to provide expert support and guidance to managers and employees on a wide range of HR issues, ensuring compliance with employment legislation and best practices.

This role plays a key part in fostering a positive workplace culture that is aligned with our values, supporting employee relations and contributing to the development and implementation of HR policies and initiatives.

You will act as professional support for line managers within your areas, and across the charity, supporting them to drive performance and continuous improvement in our people practices.

Support the delivery of a customer focused HR service, including employee relations, recruitment, training, HR operations and payroll, employee wellbeing, culture, EDI and safeguarding.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week) at One America Square (EC3N 2LB). Your travel costs to the London office are not covered by the charity.

Age UK internal grade: 6L

Last date for applications 2nd September 2025.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Demonstrable track record of advising on complex, high volume ER issues including sickness absence, disciplinaries and performance management. A, I
• Experience of working with field based or remotely based internal customers. A, I
• Experience of coaching and developing a diverse workforce. A, I

Skills and Knowledge

• Strong knowledge of employment law in practice and HR policy with the ability to provide pragmatic solutions. A, I
• Ability to communicate with all levels and handle sensitive matters and difficult cases. A, I
• Organised with ability to multitask. I
• Advanced communication skills. I
• Working towards CIPD or equivalent experience. A, I

Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of working with trade unions desirable. A, I

Skills and Knowledge

• Mediation trained. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Office Manager

£33,000 – £35,000 per annum (dependent on experience)

Full time and Permanent (35 hours per week)

Office base Liverpool Street/Moorgate – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week, one of which is our Tuesday anchor day when all staff are in the office.

Commonweal is an independent charity, with a small core staff team of 9, overseen by a voluntary Board of Trustees, working to investigate, pilot and champion housing based solutions to social injustice.  Using our charitable resources, we provide experts and partner organisations with the opportunity to trial and test new approaches designed to enhance housing equality and justice. Independently evaluating each of our projects we share our experiences, using this learning to inspire new thinking. Through the replication of what works and the lessons from what doesn’t, we influence changes in policy and practice.  In addition, we commission other research identifying and spotlighting new areas of housing injustice. 

We are seeking an Office Manager to lead and deliver the core administration that underpins our charity’s work. This new role brings together governance admin, property record management, and oversight of our office systems and environment.

As Office Manager, you will:

• Provide high-quality governance support to our Board of Trustees, including scheduling meetings, collating agendas, circulating board packs, and taking minutes.

• Manage the administration of our property portfolio, ensuring leases, rent review dates, compliance certificates and other legal documentation are accurate and up to date.

• Oversee the smooth running of our office, including IT and supplier contracts, health & safety compliance, and ensuring staff have the systems and equipment they need.

• Act as the first point of contact for general enquiries and provide reliable admin support to the CEO, DCEO and wider team.

We are looking for someone with:

• Strong organisational and time management skills.
• Experience of managing an office in the charity or not for profit sectors
• Experience of supporting Boards or committees, including minute-taking.
• Knowledge of property/lease administration, or a willingness to developed this.
• Excellent written and verbal communication skills.
• Confidence managing suppliers and contractors, with a pro-active approach to problem solving.
• A collaborative and professional style, with the ability to juggle multiple priorities and deadlines

This is a vital role at the heart of Commonweal, making sure our systems and governance are effective, compliant and supportive of our wider mission.

Deadline for applications: 11:59pm 23rd September 2025 

(Please apply early, as we may close this vacancy ahead of the advertised deadline if we receive a high number of applications)

Initial interview date: w/c 29th September via Zoom or TEAMS video platforms.

Final interview date: w/c 6th October in person at the Commonweal Offices.

How to Apply
Please read the Job Description and Person Specification for the role.

If you wish to apply, you will need to submit:

• An up-to-date CV
• A covering statement (no more than 2 sides of A4) setting out how you meet the requirements of the role and your motivations for applying.

Applications should be submitted via CharityJob

No agencies please – any approaches will be ignored.

Commonweal Housing is committed to equal opportunities and values diversity in its workforce.

We are seeking an experienced and driven Programme Manager to lead the delivery and development of our nationally recognised wellbeing services for young people living with and beyond cancer.

As a fast-growing, mission-led charity, we provide tailored support across mental health, physical rehabilitation, nutrition, and wellbeing. Our work is informed by lived experience and driven by our mission that every young adult with cancer and their families/carers have the tools and support they need to live well and feel empowered.

This is a hands-on leadership role that spans both strategy and delivery. As Programme Manager, you’ll be just as comfortable setting direction alongside the CEO as you are managing day-to-day operations, responding to referrals, producing digital content, or coordinating events. You’ll take ownership of services that are already changing lives - and have real scope to shape and scale them as we grow.

If you’re a proactive and adaptable programme lead who thrives in a collaborative, fast-paced environment - and you’re ready to roll up your sleeves to make a meaningful difference - we’d love to hear from you.

What You’ll Be Doing

As Programme Manager, you’ll be at the heart of our charity’s operations. You will:

· Lead and evolve a suite of support services (Feel Well, Move Well, Eat Well, Live Well), ensuring delivery is safe, inclusive, and high quality

· Manage the referral process and beneficiary pathways, ensuring safeguarding, responsiveness, and positive outcomes

· Develop and manage systems to collect, analyse, evaluate, and present impact data to inform service improvement and reporting.

· Shape strategy and contribute to service innovation, growth, and long-term sustainability

· Build and maintain strong partnerships with wellbeing providers, community organisations, and external stakeholders

· Lead our digital presence – overseeing social media, website content, campaigns, and communications (either directly or by coordinating volunteers/students)

· Contribute to charity-wide operations, including policy, governance, safeguarding, and internal reporting in support of the CEO

· Support campaigns, events, fundraising activity, and cross-organisational projects that promote engagement and sustainability.

You will be a key player in helping us grow, scale our reach, and ensure every young person we support feels seen, safe, and supported.

What Success Looks Like

· High-impact services delivered consistently and safely

· Strong data-driven decisions that improve outcomes

· Powerful stakeholder relationships and seamless service pathways

· Growth in our online presence and campaign engagement

· Strategic projects launched that amplify our mission

· Clear contribution to financial sustainability and organisational development

What we’re looking for:

We’re seeking a confident and capable individual who brings a blend of leadership, creativity, operational focus, and a commitment to excellence.

Essential:

· Proven experience managing and delivering health & wellbeing or support programmes

· Strong leadership, organisational, and strategic planning skills

· Excellent written and verbal communication skills

· Experience in digital marketing, content creation, and social media

· Ability to collect, analyse and report data to drive improvements

· Sound knowledge of safeguarding, compliance, and charity operations

· A committed team player with a passion for making a difference

· Adaptable, proactive, and comfortable managing multiple priorities and responding to emerging needs in a small, purpose-driven team.

Desirable:

· Experience supporting young people affected by cancer or within a health-related setting

· Knowledge of partnership development, fundraising, or campaign delivery

· Proficiency in using CRM systems, Excel, design platforms (e.g. Canva), CMS, and digital marketing tools

· Relevant qualifications in public health, youth work, social care, or related fields

· Ability to travel to Huddersfield and partner sites as required

Why Join Us?

· Be part of a fast-growing, values-driven organisation making a national impact

· Play a key leadership role in shaping support for young adults with cancer

· Benefit from flexible working and excellent professional development opportunities

· Enjoy a supportive culture that values wellbeing, innovation, and inclusion

· Help shape the future of personalised cancer support in the UK

Are you a creative communicator and passionate fundraiser who thrives on making a real difference? 

We’re looking for a Fundraising & Communications Manager (Maternity Cover) to help us grow income and awareness for LATCH Welsh Children’s Cancer Charity. This is an exciting opportunity to help  shape our fundraising and communications efforts, build meaningful relationships, and amplify the voices of the families we support.

If you’re motivated, emotionally intelligent, and ready to hit the ground running, then this could be the role for you.

What We’re Looking For

• A confident and collaborative fundraiser and communicator with proven experience in income generation and/or marketing roles.

• Someone who thrives on building relationships with supporters, donors, families, and partners.

• A creative thinker with excellent storytelling and writing skills.

• A natural organiser, able to manage multiple priorities and projects with calm and clarity.

• Passionate about the work of LATCH and the difference we make for families across Wales.

What You’ll Do and the Skills That Will Help You Succeed:

Fundraising & Income Generation

• Deliver and manage fundraising across key income streams including corporate partnerships, individual giving, events, and major donors.

• Plan and lead events and fundraising campaigns, bringing strong project management skills and creativity to everything you do.

• Build and nurture relationships with supporters, fundraisers, and volunteers, using your empathy and communication skills to create lasting connections.

• Develop clear and engaging donor journeys that inspire ongoing support.

• Use your analytical skills to manage budgets, maximise Gift Aid, and evaluate fundraising performance.

Communications & Marketing

• Be a strong storyteller, creating content that raises awareness and deepens engagement across social media, newsletters, and the website.

• Work confidently across digital platforms, maintaining and updating web and social channels.

• Be a compelling face for LATCH, representing the charity at events, cheque presentations, and public speaking engagements.

• Collaborate with the wider team to gather powerful case studies and ensure ethical, dignified storytelling.

Compliance & Data

• Keep accurate, compliant records using Beacon CRM.

• Ensure all fundraising activity meets Charity Commission, Fundraising Regulator, and GDPR standards.

• Contribute to policy development and continuous improvement, bringing attention to detail and a commitment to best practice.

We are recruiting for a Service Manager to join our team in Hammersmith & Fulham; the scope on this job involves….

Job Title: Service Manager

Location: Hammersmith & Fulham
Salary: £43,627.32 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

As part of this role, you will be required to work from site and participate in an out-of-hours on-call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 1 September 2025

Interview date: 11 September 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Salary: £42,697.67 per annum (plus a company car)

Location: Home based – with travel

Contract: Permanent

Hours: Full time - 37.5 per week

Closing date: Thursday the 11th of September at 11:30pm

Please note we are looking to interview week commencing the 15th of September

Are you an inspiring and strategic-focused person with a proven track record of managing and inspiring high-performance teams? If this sounds like you then join us as an Area Manager managing Shelter furniture shops in North England and Scotland working to end the housing emergency.

About the role

The role as Area Manager will be working to develop the best Furniture shops in Glasgow, Preston, Sunderland and Birmingham, these are run by our exceptional Community Shop Managers. It will involve working with other areas of our Income Generation Directorate where this role sits within the organisation. As Area Manager you will have responsibility to organise and oversee operations for the stores in your area. You will need to recruit, develop and lead a diverse team of managers and volunteers who share our passion to end bad housing and homelessness to become a high-performing team.

An active encouragement and desire to raise as much money toward Shelter’s cause is important, as well as ensuring that there is a vibrant shop environment in the shops you will oversee for our donors, volunteers and staff. You will also ensure that all products sold in our shops are compliant with legislation and processed in a way that gives a maximum return for donations and be accountable for agreeing and exceeding our targets.

About you

We are looking for someone located in the North of England or Central Scotland to fulfil this position. You will need to be an impressive leader who can demonstrate how you have motivated teams beyond expectations, you will also be experienced in recruiting and developing diverse teams and managing operations from a distance. An excellent communicator, both verbal and written, with strong customer service, financial and operations planning skills, you will also be able to manage a varied workload and to prioritise tasks effectively.

Impressive organisational, interpersonal and relationship-building abilities are also vital, while previous experience of managing multiple charity retail units and a passion for - and ethos of - Shelter and enthusiasm for the vision and values of the organisation would be an advantage.

Key knowledge, skills and experience required for the role are:

• Working and ensuring others work to agreed budgets and targets

• Experience of using EPOS systems

• Knowledge of the customer journey

• Excellent customer service

• Confident in decision making and creative problem solving

• Ability to manage challenging situations in a calm and appropriate manner

• Ability to manage day to day relationships with others and encourage teamwork

• Displays a positive and friendly attitude

• Ability to build rapport with all stakeholders in order to achieve best outcomes

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside our other Area Managers and report into the Head of retail, along with the Community Shop Managers of the shops you oversee who will report into you.

How to apply 

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the following Shelter behaviour in your answers.

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role leading work to support our food banks to deliver a warm welcome, emergency food, and access to tailored support and advice for people experiencing poverty in communities across Northern Ireland, while we work together for long-term structural changes to tackle drivers of food bank need.

The role involves line management of Area Managers working directly with Food Banks, and the coordination of projects and partnerships to support food banks in our network to reduce the need for their services locally.

You will need to live in Northern Ireland or be planning to relocate as the role involves regular travel to visit our Northern Ireland food banks.

Role responsibilities

· Food Bank Support: Manage the delivery of support to food banks in Northern Ireland ensuring our community of food banks remain resilient and can provide a compassionate service to people in need of emergency food for as long as services are needed.  

· Strategic Leadership: Coordinate the delivery of strategic programmes of work that are part of Trusell’s five-year strategy to end the need for food banks, including through developing and delivering Northern Ireland specific priorities.

· Projects and partnerships: Build partnerships with organisations to develop and build services and systems that help end the need for food banks in Northern Ireland, including with national government, elected representatives, churches, community organisations and research bodies.

· Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers.

· Risk Management: Ensure consistent quality assurance of food banks across Northern Ireland, in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.

· Cross-organisational working: Act as a liaison between the area team, other teams within the Food Bank Resilience Programme, and other Programme colleagues, managing the flow of ideas and feedback to positive effect. 

Person Specification

Technical skills and minimum knowledge:

· Confidence in representing Trussell with a range of stakeholders, including community and church leaders, civil servants and elected representatives, to enable the effective roll-out of the organisational strategy in Northern Ireland.

· Knowledge and experience of community development or local service provision and a good understanding of local systems of support relied upon by people experiencing poverty.

· Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.

· Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.

· Competent and efficient use of IT, including the main Microsoft Office programmes and database management.

Behaviours and competencies:

· Demonstrates a commitment to Trussell values and our vision and mission

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

· Role models inclusive behaviour, values and leadership

· Excellent communication and interpersonal skills, particularly listening skills.

· Confident, resilient and self-motivated team player

· Well-organised and able to juggle competing priorities.

· The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.

Salary: £35,234 – £46,385

Contract: Full-time (4 days considered)

Location: London office – 2 days per week (Abbey Wood)

Closing date: 2^nd September

Benefits of working with us include: Flexible working arrangements, Generous holiday entitlement, Access to the NHS Pension Scheme.

We have a great opportunity for a Database Manager working for a small but mighty charity, reporting to the Head of Fundraising. This is an exciting time to join the organisation as they invest in new CRM systems and build a data-driven culture.

You’ll play a key role in shaping how data supports fundraising, volunteering, and retail operations — with plenty of scope for innovation and leadership.

As part of this exciting role, you’ll lead the management of multiple databases, support teams with training and reporting, and ensure data is used effectively to drive supporter engagement. You’ll be the go-to expert for CRM strategy and implementation, helping the charity maximise its impact through smart data use.

• Proven experience managing CRM systems, ideally in a fundraising or charity environment
• Strong analytical and planning skills, with excellent attention to detail
• Confidence in delivering training and building cross-team relationships

If you would like to discuss this role with us please contact us and quote the reference 2691AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

Salary circa £45k with opportunities for growth.

Generous Relocation Package with accommodation available at a low rental agreement.

Do you have a leadership career in Care and are looking to join a faith-based organisation dedicated to supporting vulnerable people in a beautiful part of the UK.

Karrek Community is a vibrant not-for-profit company that provide genuine person-centered support to a wide range of people across the County.

Whether you have a background in Social Care or the NHS this might be an opportunity for you work with a committed leadership team that wants to impact the lives of people that need that extra level of support to enable them to live at home for as long as possible.

With close connections with the Christian community Karrek Community aspires to influence the sector from a faith perspective whilst delivering inclusive support to those in need.

You will need to hold relevant care sector qualifications, be a car driver and be prepared to assist the Directors in maintaining the Christian ethos with the leadership team. For the full job description please refer to the attacehment below. 

If becoming the Homecare & Complex Support Registered Manager for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us.

(Please only appply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)

Benefits 

• 35 days Annual Leave
• Accomodation provided where required (available at a low rental agreement)
• Making a difference in vulnerable adults lives
• Beautiful Location in the heart of Cornwall 
• Help to shape the direction of a growing company 

ADVOCACY SERVICE MANAGER

Salary: £37,000 £40,000 (dependent on experience)
 

Location: Hybrid – Minimum 3 days per week in our South London office
 

Contract: Fixed-term (Maternity Cover – up to 9 months)
 

Rape Crisis South London (RCSL) is seeking a skilled, passionate, and professional Advocacy Manager to join our team and lead our ISVA and Casework department. 
 

As Advocacy Manager (maternity cover), you will be responsible for overseeing the delivery of high-quality support services for survivors of sexual violence, particularly those engaging with or considering engagement with the criminal justice system. You will manage a team of ISVAs (Independent Sexual Violence Advocates), Caseworkers, and our Advocacy Operations Administrator, ensuring excellence in recruitment, induction, and training.
 

Reporting to the Director of Programmes, you will play a key leadership role within our organisation, working collaboratively with colleagues across our frontline services and our training and prevention teams.
 

What We are Looking For: 
 

• A proven track record in people management and supporting survivors of sexual violence
• Experience working within the violence against women and girls (VAWG) sector
• A creative and collaborative approach to service development and evaluation 

Additional Information: 
 

• This post is open to women only, as allowed under Schedule 9, Paragraph 1 of the Equality Act 2010.
• We are particularly keen to hear from women underrepresented in leadership and management roles within the VAWG movement.
• All positions are based in the UK and require candidates to have the right to work in the UK. 

How to Apply: 

Please send your CV and a cover letter (up to 1500 words) detailing how you meet the essential and (if applicable) desirable criteria.
 

Please submit your application in PDF format 
 

We reserve the right to close the vacancy early if we receive a high volume of applications, so we encourage early submissions. 

We are seeking to appoint a part-time experienced and capable administrator with the skills and attributes necessary to ensure the smooth running of the day-to-day operations of the Staines & Feltham Circuit.

The successful candidate will work as part of a team with Circuit staff and leadership to support the work of the seven churches in the Circuit and be part of the team praying for the mission and ministry of the Circuit.

Responsibilities will cover areas of administration, communication, governance and compliance.  A full job description and person specification are available as part of the application pack.

This is a mainly office based role working at the Circuit office at Woodthorpe Methodist Church, Ashford, Middlesex.  This post is for 16 hours per week to be worked flexibly by mutual agreement with the Superintendent Minister.

There is a genuine occupational requirement that the post-holder is a Christian and is sympathetic to the values, aims and ethos of the Methodist Church.

Applicants should hold a valid, full driving licence and be willing to travel to meetings at any of the churches in this small and friendly Circuit.

Sheffield Cathedral is embarking on an ambitious seven-year journey as a resourcing cathedral, pioneering mission in the inclusive catholic tradition. At the heart of this vision is the creation of the Community of St Paulinus (CsP), a new non-residential mission community rooted in daily prayer and committed to revitalising parishes and planting new worshipping communities across the Diocese.

To help deliver this exciting work, we are looking for an experienced Project Manager to lead the Project Resource Team and ensure the smooth running of this initiative. This role is ideal for someone who thrives on strategy and delivery, is highly organised, and has experience managing complex projects—preferably within a church, charity, or community setting.

What you’ll do:

• Lead and coordinate a small, agile Project Resource Team

• Develop and oversee delivery plans for the seven-year project

• Support monitoring, evaluation and reporting for national funders

• Build strong partnerships across parishes, the CsP, and other stakeholders

• Ensure logistics and administration run smoothly for events, placements, and new initiatives

We’re looking for someone who:

• Has at least three years’ experience in project management or operations

• Can work collaboratively and lead with vision and adaptability

• Is committed to inclusive Christian mission and values

This is more than a management role—it’s a chance to shape a pioneering model of cathedral-based mission and help create sustainable, vibrant worshipping communities in Sheffield and beyond.

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

As the HR Advisor at The Careers & Enterprise Company, you will report to the HR Manager and play a crucial role in supporting the business and wider HR team in a diverse HR generalist role that offers a great opportunity to grow and develop across a range of HR functions. You will cover a range of duties including providing HR advice and support to the business including line managers and employees, proactively helping to manage timely responses to internal and external enquiries to the HR shared inboxes, managing the monthly payroll and supporting with a range of administrative and reporting duties. You will also get to work directly with the HR Manager on the wider HR strategy including employee engagement, recruitment, systems and data analysis.

We are looking for a qualified HR Advisor or an HR professional that aligns with our company mission, who is ambitious and looking to progress their career in a new role. You will be pro-active and highly motivated, with exceptional interpersonal and communication skills that is comfortable interacting with staff at all levels. The ideal candidate will have experience in a similar role and will be able to hit the ground running in this rewarding, busy and varied role.

We are a friendly team of three people that reports into the Director of HR and Operations and are looking for a true team player that has strong ethics, understands the confidential nature of working in an HR team coupled with a good understanding of HR processes and procedures.

Location: Central London/hybrid working with attendance in the office required 2 days per week.

Contract: Full-time, fixed term for one year.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter: 

• How do you meet the experience, skills and competency criteria detailed in the job profile?  
• Are you CIPD or part CIPD qualified or working towards a HR qualification?

Closing date: Midnight on 30th September 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Job Purpose

This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.

You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.

Key Responsibilities

Campaign Delivery & Coordination

· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.

· Manage timelines to ensure all activity is delivered on time and to plan.

· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.

Creative, Data & Fulfilment Management

• Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
• Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
• Proof all campaign materials to maintain brand integrity and accuracy.

Digital & Email Communications

• Support the development of donor emails in line with agreed campaign structures.
• Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.

Performance Monitoring & Reporting

• Compile campaign results for analysis and provide reports to inform future activity.
• Work closely with data teams to ensure appropriate segmentation and tracking.

Donor Stewardship

• Support the thank-you process, including personalising and developing donor thank-you cards as required.
• Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Application Instructions

Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:

1.  Why are you interested in a career in fundraising?
2.  What skills will you bring to this role? 
3. What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
4. How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.