Operations manager (people and resources) jobs
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst, you will work within a team supporting social impact projects. This role will primarily support our Stronger Families programme. Stronger Families is a social enterprise partnership coordinator, that was created by BOP to deliver an outcomes-based contract to support families in Suffolk and Norfolk to stay together.
With the expertise of chosen delivery partner Family Psychology Mutual, Stronger Families supports children and adolescents at risk of being taken into care or in care, providing them (and their family) with access to a proven therapeutic programme (Functional Family Therapy, FFT).
The programme is designed to help them address behavioural and emotional difficulties and move forward with relationships built on a foundation of acceptance and respect. Initially your role will be dedicated to supporting Stronger Families but with experience you will have the opportunity to support other BOP programmes.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
First round interviews are likely to take place w/c 6th October
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
This role is central to bringing our strategy to life — ensuring the business support to ensure our community can GROW through learning and opportunity, BELONG through connection and inclusion, and THRIVE through improved wellbeing.
As a key member of the Senior Leadership Team, the Head of Finance will take responsibility for day-to-day financial management, monthly management accounts, financial reporting, and strategic financial support to Huddersfield Town Foundation staff and its Board of Trustees. The role also includes taking responsibility for completion of financial returns to statutory bodies and funding partners and for driving good governance across the Foundation through review of policies, risk documentation and working practices.
We’re looking for a strategic thinker and inclusive leader — someone with senior finance experience, ideally within the charity sector — who can promote a culture of strong financial control and attention to detail and will inspire our teams, drive innovation, and embed our Terrier Spirit values in everything we do.
This role reflects our commitment to growth and impact. With a team of 26 staff and a turnover of £1.2m, the Foundation is entering a new chapter. The Board has ambitious plans, and we need resilient, imaginative, and values-led leaders to help us deliver on our mission to empower OUR TOWN to thrive.
The Job Description and Person Specification
Further details on this role and our organisation can be viewed in our recruitment pack available in the attachments.
To apply, please click on the blue link at the bottom of this page, create an account in our online application portal and ensure that you complete all associated questions in full.
The closing date is Tuesday 30th September 2025 at midday.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and we expect all staff and other stakeholders to share this commitment.
As this role will involve the supervision of and work with children and young people or vulnerable adults, the successful candidate will require an Enhanced Criminal Records Check (CRC) through the Disclosure and Barring Service (DBS) and clearance to work in football.
Applicants must disclose all previous convictions including spent convictions in accordance with the associated legislation; disclosure may be via a separate letter addressed to the Head of Human Resources and EDI. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provide that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.
Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
Equality and Inclusion
Huddersfield Town AFC is committed to promoting a diverse and inclusive community – a place where everyone can be themselves and in which everyone feels valued, included, and supported to achieve their full potential. We offer a range of family-friendly and inclusive employment arrangements, and we have a zero-tolerance approach to any form of discrimination.
We are committed to the redress of any inequalities by taking positive action where appropriate.
We are a Disability Confident Leader and welcome applications from disabled candidates. We are also seeking to diversify our workforce, particularly by gender and ethnicity.
The client requests no contact from agencies or media sales.
We are looking for a Credit Control Assistant. You will need experience of the credit control function, including debtor management as well as experience of working with a range of financial data. You will need demonstrable experience of excellent client service, including resolution of problems or issues as well as demonstrable administrative experience.
Salary: £25,307 - £28,524 per annum, pro rata
Job type: Part time (22.5 hours per week, over 3-5 days)
Contract period: Permanent (flexible work may be considered including term time only working)
Reporting to: Group Management Accountant
Team: Platform Services
Location: Oxford / hybrid working (up to full time from home in line with Picker's remote and home working policy)
Purpose of the role
You will be the credit control assistant and will manage the Group's sales ledger and related financial and accounting records, including bank reconciliations. You will assist the Group Management Accountant in managing accounts receivable and improving cashflow by focusing on mitigating risks and ensuring credit issued by the Group is paid in full and on a timely basis.
In this role you will:
- Be responsible for the financial administration of client accounts
- Assist in the collection of external client debt
- Act as the accounts receivable administrator
- Liaise with colleagues providing support and advice on financial procedures
- Contribute towards the successful operation of the finance function
About you
You will have:
- Experience of the credit control function, including debtor managements
- Experience of working with a range of financial data
- Demonstrable experience of excellent client service, including resolution of problems or issues
- Demonstrable administrative experience
- Excellent grasp of the English language in a business context
- Ability to work to own initiative
- Excellent attention to detail
- Empathy with Picker and its aims
- Relevant skills and experience gained through work or academic studies (educated to GCSE Maths level or equivalent, or higher)
This is a summary of the job description. Please review the full job description on our website.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days annual leave, increasing to 30 days, plus eight public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme and Mental Health First Aiders
- Employee loan scheme (rental deposits, UK work visas, season ticket, emergency)
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The highest quality person centred care for all, always

The client requests no contact from agencies or media sales.
The Restart Project helps people transform their relationship with electronics by supporting groups to teach repair at community events, developing fixing spaces and campaigning for a Right to Repair and better waste policy. We are looking for a strong project manager to be our new Fixing Factory Co-Lead.
What is a Fixing Factory? Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others.
The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 with two initial sites in Brent (now closed) and Camden. After the initial development grant we secured funding to continue the Camden site, and open and mature three additional sites in London, including one which has already opened in Hackney, with a proportion of our focus being on long-term financial self-sustainability and scaling the model across the UK. The Restart Project is leading on the delivery of two sites, one in Hackney and another future London location (4th site), whilst Possible lead on the established Fixing Factory in Camden and an upcoming Haringey site.
Each new Fixing Factory site will grow and nurture a community of repairers, be strongly linked with local residents and stakeholders, and be driven by engaged teams of volunteers. There will be a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory in every high street’.
About the role
The focus of this role will be overseeing the Hackney Fixing Factory, launching a 4th site (subject to funding), and working with existing repair group communities, the council, and other partners in those areas. You will be bringing to life an already developed business model, ensuring that the Fixing Factories are run in a safe, effective and financially sustainable way, as well as responding to the needs of the community and continuing to strategically develop the Fixing Factories programme.
You will be working with the Fixing Factory workshop managers, who are responsible for day to day operations at the sites, ensuring income generation targets are being met, driving the development of our accredited skills and training programme with support from consultants and ensuring the Fixing Factories are scalable and replicable.
Key responsibilities
This role involves a combination of strategic development of the overarching Fixing Factories project, on which you’ll work closely with a counterpart at Possible, oversight of the two sites that Restart is responsible for and the workshop managers that manage their day to day operations.
About project partner, Possible: Possible is a UK based climate charity working towards a zero carbon society, built by and for the people of the UK.
Please refer to the job description for more information including the person spec and how to apply
The client requests no contact from agencies or media sales.
Retail Field Manager - Wales
Location Cardiff
Weekly Hours3 7.5
Job Title: Retail Field Manager - Wales
Location: Cardiff
Salary: £40,429.00 per annum
Weekly Hours: 37.5
Reference: YMC1136472
Are you an experienced and dynamic leader with a passion for retail and community engagement? Do you thrive in a fast-paced, results-driven environment where you can inspire teams and make a tangible difference? If so, we have an exciting opportunity for you to join the YMCA as a Retail Field Manager.
The Role
As a Retail Field Manager, you will oversee a group of charity shops within your designated geographical area, with the goal of maximizing sales, income, and community impact. You’ll manage a team of Shop Managers and Van Drivers to achieve exceptional results. This is a key leadership role that combines strategic thinking with hands-on operational management, all while upholding the YMCA’s ethos, values, and behaviors.
What You’ll Be Doing
Income and Profit
- Conduct weekly store visits, identifying opportunities for improvement and implementing actionable plans to drive sales and profitability.
- Analyse store financial performance and develop tailored strategies to achieve targets.
- Maximize Gift Aid income and ensure compliance with YMCA and HMRC regulations.
Stock and Logistics
- Drive stock generation activities and collaborate with the Stock Manager to secure corporate donations.
- Ensure effective stock processing procedures to maximize sales while minimizing waste.
- Manage the day-to-day logistics of van crews and drivers, monitoring performance using the vehicle management system.
People Management
- Build and lead a motivated, high-performing team, fostering an inclusive and supportive work environment.
- Recruit, train, and develop Shop Managers, Van Drivers, and volunteers to achieve their full potential.
- Address employee relations matters fairly and in line with YMCA policies, working closely with HR to ensure consistency.
Community Engagement and Customer Experience
- Ensure shops are well-stocked, organized, and display a wide range of goods at competitive prices.
- Build strong relationships with local communities to drive stock generation, increase volunteering, and enhance shop visibility.
- Deliver exceptional customer service to donors, customers, and supporters, ensuring that every interaction reflects YMCA values.
Health & Safety and Property Management
- Ensure compliance with health and safety regulations in all stores, conducting regular risk assessments.
- Support stores with property-related matters, ensuring that maintenance issues are resolved promptly and efficiently.
IT and Technology
- Ensure that store teams are proficient in using available technology to optimize performance.
- Troubleshoot IT and technology issues, ensuring timely resolutions to minimize disruptions.
What We’re Looking For
We’re looking for a leader who is as passionate about retail as they are about making a difference in their community. To be successful in this role, you’ll need:
- Retail Expertise: Proven experience in managing multiple retail locations or a large-scale retail operation, with a strong track record of driving sales and profitability.
- Leadership Skills: The ability to inspire, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
- Analytical Mindset: A data-driven approach to identifying opportunities and implementing solutions that improve performance.
- Community Focus: A passion for engaging with local communities to build relationships and enhance the YMCA’s impact.
- Organizational Skills: The ability to manage multiple priorities, meet deadlines, and maintain high standards across all areas of responsibility.
- Compliance Awareness: A thorough understanding of health and safety, property maintenance, and regulatory compliance within a retail environment.
Why Join Us?
At the YMCA, we are proud of our mission to create positive change in local communities. As a Retail Field Manager, you’ll play a pivotal role in helping us achieve our goals while also developing your own career in a supportive and rewarding environment.
In return for your dedication, we offer:
- A competitive salary of £40,429 per annum.
- The opportunity to lead and develop a team within a nationally recognized charity.
- A role that offers variety, challenge, and the chance to make a real impact.
- Access to training and development opportunities to help you grow in your role.
- The satisfaction of knowing your work directly contributes to supporting the YMCA’s mission of helping people reach their full potential.
How to Apply
If you’re ready to take the next step in your career and join an organization that values passion, professionalism, and community, we’d love to hear from you!
To apply, please send your CV.
Join us and be part of a team that’s making a difference—every single day.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Contract: Permanent, full time
Salary:£30,000 - £35,000 per annum
Accommodation:there is the option to live in or out with this role
Location:West End, Southampton, SO30 2HL
Closing date: Thursday 18 September 2025
Interview dates:
- 1st stage interview – Thursday 25 September 2025
- 2nd stage discovery session – Thursday 2 October 2025
Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people?
We’re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Southampton Rehoming Centre in all pets, people, facilities, financial and compliance matters!
This is an exciting time for the Southampton Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future for the pets and people at the site.
More about the role
Blue Cross Southampton Rehoming Centre has cared for pets and supported the local community since 1988. The site provides care for dogs, cats and kittens, while our dedicated offsite team supports small pets in foster homes and through our home direct scheme.
As Centre Manager, you’ll be responsible for all aspects of the Centre – pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards.
This role is about leading people and leading change. We have a skilled, passionate team with great ideas – we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There’s also real opportunity shape the future of the centre, including rethinking how we use our space for the most effective working environment.
The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday with flexibility where there is a business need.
Accommodation – this role comes with the option of on-site accommodation by way of a two-bedroom bungalow which includes a study/third bedroom and an extensive private garden!
Want to know more detail? Great! We have attached candidate pack and job description which hopefully gives you everything you need.
About you
You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong change management skills – able to set direction, take action and empower others to deliver improvements.
Alongside your leadership strengths, you’ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you’ll balance the needs of pets, people, and resources to achieve outstanding results.
Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset.
Knowledge, skills, and experience
- Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting.
- Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment.
- Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives.
- Financially aware and numerate.
- Proven experience of working constructively and collaboratively with colleagues from different teams.
- Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties.
- Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important.
- The ability to demonstrate, understand and apply our Blue Cross values
- Current full driving licence.
How to apply
Click the apply button below and complete the online application process before the closing date on Thursday 18 September 2025.
The process will include:
- First stage interview and site tour – Thursday 25 September 2025
- Discovery Session – Thursday 2 October 2025. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues at the Centre.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Details:
Salary: £40,373 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation and Grants come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement
Closing date for applications: 9am on Monday 15 September 2025
Interview dates: Monday 22 or Tuesday 23 September 2025. Interviews will take place in person at our office in London.
Second virtual round will be on Thursday 25 September 2025.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
Are you passionate about improving the wellbeing of healthcare professionals? Do you have the drive to lead a transformative initiative that supports care staff across the UK?
We are seeking a Healthcare Wellbeing Manager to lead the development and delivery of Caring with Confidence. A pioneering partnership with a leading funeral company. This programme will empower care home staff to navigate the emotional demands of end-of-life care with resilience, compassion, and confidence.
Key responsibilities:
- Project management: Lead and coordinate programme delivery across multiple regions, monitor progress and adapt based on feedback.
- Programme development: Co-design training content, digital resources and recorded materials tailored to care staff.
- Workshop facilitation: Deliver engaging, compassionate workshops and adapt facilitation style to diverse audiences.
- Partnership management: Support strategic collaboration between Hospice UK and the funeral partner, and coordinate a network of trainers.
- Professional engagement: Represent the programme at events and build relationships with healthcare professionals and sector leaders.
About you:
You bring a deep understanding of the emotional and psychological challenges faced by healthcare workers, such as burnout, compassion fatigue and grief. You’re a confident communicator, skilled facilitator and strategic thinker with experience in wellbeing, mental health or healthcare settings.
Why this role matters:
You’ll manage a programme that will:
- Strengthen emotional support and team resilience
- Build confidence in discussing death, dying, and grief
- Foster a culture of care and compassion from day one
This is a unique opportunity to shape a national programme and make a lasting impact on the wellbeing of care staff.
About Compassionate Employers
Join us at Hospice UK’s Compassionate Employers programme as we change how employers support their employees through grief, caring, and the end of life.
Compassionate Employers is a workplace programme offering support for bereavement, caring or terminal illness. Our clients use our services ad-hoc or sign up for a yearly membership.
Since our launch in 2019, we've seen impressive growth and now we’re helping more than 165,000 employees across the UK. Our ambition is to continue to grow to become a leading workplace wellbeing programme. Our ability to adapt and refine the programme over the last few years as helped us to evolve and respond to the market need. We are an ambitious team looking for the next person to help us take this programme to the next level.
We need someone who can become a leading external voice within the workplace wellbeing field. We need a confident speaker who can inspire and engage their audiences at industry led conferences and webinars.
We're after someone who can build strong relationships and think strategically to meet our clients' needs. You'll need to spot opportunities for growth and collaboration while ensuring our clients get the most value out of our programme.
Most importantly, we want someone who cares as much as we do about making a real difference in people's lives at work. If you're driven to promote workplace wellbeing and eager to create positive change, come join us and help shape the future of the Compassionate Employers programme.
If you’re interested in our Compassionate Employers role, we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Lucy (her contact details are available on our website)
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by 9am on Monday 15 September 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 9am on Monday 15 September 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We are looking for a highly organised person with strong communication skills, and the ability to manage competing demands in a fast-paced environment. You will be equally comfortable working in an office or in a customer facing environment, taking a pro-active and hands-on approach.
This role works with all teams within the Albany, so is ideally suited for someone looking to gain an understanding of the inner workings of a community arts organisation. The Albany is a registered charity and social enterprise generating over 50% of our annual turnover from earned income streams. These are essential elements of our organisation, both in terms of income generation and as a community resource. We have an incredibly varied set of earned income services, and for many people, the business development team (café, workspace and hires) is their first point of contact with the Albany.
You will help us maximise our earned income by working in a public-facing role both in person and over email, responding to enquiries and carrying these from initial advice through to point of sale, and supporting our operations team with delivery on the day as required.
You will help drive outreach to larger companies and organisations looking for Daytime Meeting and Conference Space, promoting our wide variety of spaces and ancilliary services to audiences needing a room for 2 – 250 people.
You will build on existing relationships and opportunities by working internally and externally to communicate clearly and keep our administrative records up to date to help us better understand our audiences.
For more information and to apply please visit the Albany website for the recruitment pack and application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will work with the Assistant Principal Learner Services to define, articulate and
implement our shared vision and values of the college to support learners with additional
needs in achieving their expected outcomes. You will also work with the Dean of the
Apprenticeship programme to ensure adult learners with additional needs are supported by
teaching staff and in their work placements.
You will hold a key role in the college and are expected to demonstrate outstanding skills in
working with the leadership team, parents and carers, external agencies and learners to
implement the strategic vision of the college, working with these individuals and groups to
ensure we provide a high quality of education to our learners with additional needs.
You will be accountable for ensuring that exam access arrangements are organised to meet
the needs of learners, annual reviews are completed for learners with EHCPs, ALS with the
Apprenticeship team and work alongside the pastoral team and teaching staff to implement
and make them aware of training and teaching strategies that support learners with
additional needs, and that reasonable adjustments for these learners are in place. In addition
to help administer the high needs funding claims with the Assistant Principal and Finance
department and MIS.
Key Responsibilities:
● Strategic Leadership
○ Develop and implement a comprehensive ALS strategy aligned with the
college’s vision and values.
○ Oversee the effective allocation and utilisation of resources, including High
Needs and EHCP Funding.
○ Monitor and evaluate the impact of ALS interventions and initiatives, driving
continuous improvement.
○ Foster a culture of inclusivity and support for learners with additional needs.
○ Collaborate with the Senior Leadership Team to advocate for SEND provision
and secure necessary resources.
● Operational Management
○ Line supervise the work of a team of 4 Learning Support Assistants, providing
guidance, support, and performance feedback.
○ Oversee the day-to-day operations of the ALS team, ensuring efficient and
effective service delivery.
○ Co-ordinate the allocation of caseloads and workload distribution within the
team and creating support plans
○ Develop and implement robust systems and processes for identifying,
assessing, and supporting learners with additional needs.
○ Ensure compliance with relevant SEND legislation, Policies and regulations.
● Collaboration and Partnership
○ Work closely with the Assistant Principal Learner Services, the Dean of the
Apprenticeship programme, and other key stakeholders to ensure a cohesive
and coordinated approach to SEND provision.
○ Build and maintain strong relationships with external agencies, including local
authorities, health professionals, and specialist support services.
○ Engage with parents/carers, providing regular communication and
opportunities for involvement.
● Staff Development
○ Lead and facilitate professional development opportunities for the ALS team,
ensuring they have the necessary skills and knowledge to support learners
effectively.
○ Foster a culture of continuous learning and development within the team.
Essential:
○ Proven experience in a leadership or co-ordination role within a SEND or ALS
context.
○ Be educated to Level 3 standard.
○ In-depth knowledge of SEND legislation and best practices.
○ Strong understanding of the challenges and opportunities facing learners with
additional needs in a further education setting.
○ Excellent communication, interpersonal, and organisational skills.
○ Ability to lead, motivate, and inspire a team.
● Desirable:
○ Qualified Teacher Status (QTS) or equivalent teaching qualification.
○ Experience working in a further education college.
○ Knowledge of the digital skills sector.
Leadership and Coordination – the ability to demonstrate:
● Genuine passion and belief in the potential of every learner
● An educational vision aligned with the college’s high aspirations
● Clear strategies for establishing consistently high standards of results and behaviour in
complex inner-city schools and a commitment to relentlessly instilling these
● Versatility to adapt your style in circumstances where an alternative approach is needed
● Effective line management of a range of people – coaching and motivating them to achieve
excellent results in their roles
● A desire to innovate and try new approaches, being reflective and learning from mistakes
● An ability to give feedback in a constructive and, where needed, challenging way
● An ambassadorial approach in all dealings with the community and subsequently to be
positive in successfully marketing the college in the community
● Strong interpersonal, written and oral communication skills
● Strong organisational skills which includes the ability to delegate, prioritise and use effective
time management
● Resilience and motivation to stay positive and focus on key priorities during times of
challenge
● Confidence and effective presentation skills during assemblies, parents and carers events and
other public speaking opportunities
● A willingness to work flexibly and where necessary outside of normal working hours
our mission is to educate and empower the next generation of diverse digital talent.
Salary: £26,519 FTE (approx £18,942 pro rata)
Hours: Part time - 25 hours per week
Days and times: Preferably worked across 5 days but to be discussed
Contract: Permanent
Responsible to: Business Improvement Manager
Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction
Closing Date: 12 noon on Tuesday 23rd September
Interviews: Week commencing Monday 29th September
We're looking for a proactive and people-focused Facilities Administrator, to join our Resources Team. This role offers variety and the opportunity to contribute to diverse projects while continuing to develop your skills. This is a broad and dynamic role that blends facilities administration and office operations, across multiple locations.
You will work closely with the Business Improvement Manager to maintain a safe, welcoming, and compliant working environment, with responsibility for Health and Safety, premises management, and other essential resources.
If you're someone who thrives on getting things done, enjoys solving problems, and has a keen eye for detail, this could be the perfect fit.
The client requests no contact from agencies or media sales.
Position title: Communications Manager
Reports to: Director of Operations
Direct reports: None currently
Key stakeholders: UKMSA staff, members and volunteers, Board of Trustees, Sheds and Shedders, the public
Location: Remote (with occasional UK travel)
Salary: Level 4 – £35,000-£45,000
The Communications Manager plays a vital role in shaping how UK Men’s Sheds Association (UKMSA) communicates, both internally and externally, and with the community at its heart. Operating with a high degree of autonomy and professional expertise, the postholder leads the development and delivery of communication strategies that connect, inform, and inspire.
This is not just a messaging role. Rather, it’s about building trust, clarity, and connection across UKMSA communities. Internally, the Communications Manager helps staff feel informed, included, and united across a remote-working environment. The post holder will coordinate internal communications, shape the tone and culture of how information flows, and ensure the brand is consistently and professionally represented.
With volunteers, especially UKMSA’s Ambassadors, the Communications Manager plays a key part in ensuring people feel heard, valued, and kept in the loop, especially during moments of change or challenge. They will work closely with the Head of Volunteering and the wider team to keep the voices and experiences of Shedders, Sheds and Shed Networks at the centre of UKMSA’s communications.
Externally, the postholder curates and amplifies the stories, impact, and energy of the Shedding movement. They manage the website and social media channels, support the CEO and Chair in their digital visibility, and respond to external enquiries with professionalism and purpose.
This is a mission-driven role that sits at the heart of how UKMSA connects with the world. It requires emotional intelligence, editorial judgement, and a deep appreciation for the unique volunteer-led spirit of the movement. The postholder will be confident working across staff, volunteers, trustees, and media, joining the dots, finding the story, and ensuring communications always reflect UKMSA’s values and community.
Key responsibilities:
1. Internal communications
· Develop and deliver internal communication approaches that ensure staff across a remote-working environment are kept informed, connected, and engaged.
· Coordinate and facilitate regular team meetings, updates, and communications, including all-staff briefings, newsletters, and shared messaging.
· Work with the CEO and senior team to plan in-person staff meetings, designing the content, format and approach so the sessions align with staff and organisational requirements.
· Design and implement mechanisms that foster internal cohesion and trust, drawing on ideas and good practice for remote working teams.
· Work closely with the senior team to ensure that important updates - strategic, operational, or cultural - are communicated in a timely, consistent, and accessible way.
· Uphold and promote a consistent tone of voice across all internal messaging, ensuring that staff understand and reflect UKMSA’s values and identity in how they communicate.
· Working with the Operations Officer, support the creation and internal rollout of branded materials and ensure consistency in logo use, templates, formatting, and professional standards across the organisation.
2. Community and organisational communications
· Act as a key link between staff, trustees, volunteers (particularly Ambassadors), and other internal stakeholders to ensure information is shared clearly, consistently, and inclusively.
· Collaborate with the Head of Volunteering to ensure that UKMSA’s volunteers are kept informed and involved, particularly during organisational updates, change, or key moments.
· Help embed a culture of openness and two-way communication, ensuring volunteers and trustees feel heard, recognised, and informed, and that their contributions are visible and valued.
· Coordinate messaging across staff and teams so that different groups across UKMSA receive the right information, in the right way, at the right time.
· Support senior leaders in maintaining effective communication with the Board of Trustees, including updates, briefings, and key documents.
3. External communications
· Manage and maintain the UKMSA website and social media channels, working with our external web designer to ensure content is accurate, up to date, and aligned with the organisation’s values and tone.
· Source, shape, and share stories from Shedders, volunteers, and communities to celebrate and amplify the impact of the Shedding movement.
· Lead on the production of UKMSA’s regular newsletter Shoulder2Shoulder, Review and develop the newsletter on a regular basis, in collaboration with staff and volunteers.
· Collaborate with staff and volunteers to collect and develop case studies and lived experience content and ensure these are shared meaningfully and respectfully.
· Support the Membership Manager and Director of Income and Investments to ensure any promotional activity for external partners is aligned with UKMSA’s communications strategy, delivers clear value, and is proportionate.
· Support Director of Income and Investments to shape and deliver marketing campaigns and communications aimed at generating income and supporter engagement
· Support the CEO and Chair in their digital communications - drafting content, advising on tone and timing, and increasing the visibility of their leadership voices, in the service of UKMSA.
· Respond to media and external communications queries, draft press releases where appropriate, and act as the first point of contact for general communications enquiries.
· Monitor UKMSA’s external presence and ensure consistency in messaging, tone and branding, across platforms and partners.
Key expertise required:
· Professional communications experience, with a strong track record in planning and delivering internal and external communications in a mission-led or purpose-driven organisation.
· Excellent writing and editing skills, with the ability to tailor tone, structure, and content for different audiences: from staff and volunteers to trustees, partners, and the wider public.
· Confidence leading internal communications across a remote or distributed team, including experience developing engaging formats, regular updates, and a shared organisational voice.
· Experience working with or alongside volunteers, trustees, or community stakeholders, and a strong appreciation for the importance of inclusive, two-way communication.
· Brand and tone-of-voice awareness, with the ability to maintain consistency and quality across channels, platforms, and contributors.
· Digital confidence, with experience managing websites (e.g. WordPress), social media channels, and email communications tools (e.g. Mailchimp), and using them strategically to reach different audiences.
· Storytelling and content development skills, with the ability to source, sensitively shape, and amplify stories that reflect lived experience and community impact.
· Strong organisational and planning skills, able to manage multiple priorities, coordinate with colleagues across teams, and deliver work to deadline with attention to detail.
· Collaborative mindset, with the confidence to influence tone, content, and strategy while also being hands-on in delivery and responsive to others’ needs and input.
· Judgement and discretion, with experience handling sensitive information, managing risk in communications, and supporting senior leaders with professional external representation.
· Genuine connection to UKMSA’s mission, with a respectful, values-led approach that centres the role of volunteers and champions the voice of the Shedding movement.
What success looks like:
· Staff feel informed, connected, and part of a shared organisational culture, even while working remotely. Internal updates are timely, engaging, and reflect a consistent tone that supports clarity, trust, and inclusion.
· Volunteers and trustees feel included and valued; they know what’s happening, understand UKMSA’s direction, and feel that communication is a two-way conversation, not a broadcast.
· The organisation’s public-facing communications are professional, values-led, and consistent. Social media, the website, and external content reflect the tone, mission, and energy of the Shedding movement.
· The CEO and Chair have visible, coherent digital profiles, supported with high-quality content and strategic messaging that reflects the voice and values of UKMSA.
· Good news stories from Shedders and communities are regularly shared, boosting the visibility of the movement and building pride and momentum across the network.
· Communications activity is intentional and well-prioritised. There is a clear rhythm to communications, and reactive work is handled without pulling focus from core messaging and strategy.
· The Communications Manager is seen as a trusted and thoughtful voice, able to advise colleagues, manage sensitive messaging, and champion quality and consistency in how UKMSA speaks.
· Volunteers remain central, not just as recipients of messages, but as contributors to and shapers of UKMSA’s communication story.
This job is not:
· This is not a campaigning or advocacy role. The Communications Manager will not be responsible for policy development, public affairs, political engagement, or influencing strategy.
· This is not a research or insight role. While storytelling and community voice are central to this role, the postholder will not be responsible for conducting research, writing reports (although the post-holder will support staff to get their reports right), or managing evaluation processes.
· This is not a marketing or income generation role. Although the postholder will support the visibility and professionalism of UKMSA’s public-facing presence, they will not lead fundraising, product marketing, or commercial campaigns. They will work with the Membership Manager and Director of Income and Investment if this is required.
· This is not a senior strategic leadership role. While the postholder contributes to strategy within their area and works closely with senior colleagues, they are not expected to set or lead cross-organisational strategy.
· This is not a purely reactive or administrative role. The Communications Manager is expected to take initiative, bring ideas, and shape how UKMSA communicates - internally and externally - in proactive and creative ways.
Closing date:-9th October 1200hrs
Interview: 22nd October
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.





The client requests no contact from agencies or media sales.
About the Role
At the Mayor’s Fund for London, we’re looking for a Delivery Manager (Employability and Skills) to oversee the planning and delivery of key projects that support young Londoners facing the biggest barriers. You’ll lead initiatives like Access Aspiration and Holiday Hope Employability, which provide meaningful pathways into work and personal development. This role is about facilitating access to real-world experiences—work placements, mentoring, and career workshops—while contributing to our wider goal of helping 250,000 young people access healthy food, positive opportunities, and connections with employers. You’ll work closely with partners across sectors to deliver impactful, evidence-led change that reflects the needs and ambitions of young Londoners.
Who We Are
We are the Mayor’s Fund for London, a charity that champions opportunity for young Londoners who face the greatest challenges. From providing food as a foundation, to skills as a springboard, and power through our platform, we’re here throughout a young person’s journey—helping them grow, thrive, and shape a more inclusive, prosperous city. We work in strategic partnerships across London—from local communities and schools to leading employers and the Mayor of London, our patron. Through these connections, we identify solutions, grow investment, and deliver the best outcomes for those who need us most—while sharing our platform to amplify young voices and influence change.
The client requests no contact from agencies or media sales.
LUX is seeking an exceptional Deputy Director to help lead its next chapter. This new senior role, created to strengthen internal capacity, operational resilience, and strategic delivery, will work closely with the recently appointed Director, Ali Roche, to shape and implement a vision for the organisation’s future. Overseeing operational and financial management, the Deputy Director will bring a broad skillset across finance, operations, HR, fundraising, legal, and governance to ensure LUX’s long-term success.
About Us
LUX is a publicly funded arts organisation and accredited museum that supports and promotes visual artists working with the moving image. Based in London and Glasgow, it delivers a range of activities including exhibitions, screenings, educational projects, commissioning and research.
It also manages Europe’s largest collection of films and videos made by artists and distributes them to museums, galleries and festivals around the world. We are a small organisation with offices in London and Glasgow. LUX’s collection is based at its London location in Waterlow Park, Highgate, North London, a beautiful location in a public park with its own gardens. LUX Scotland is based in Glasgow and delivers a public programme of activity in Scotland dedicated to supporting, developing and promoting artists’ moving image practices across the country.
This is a rare opportunity to join LUX at a moment of renewal. Together with the Board and our dedicated team, you will help guide strategic growth, seize new opportunities, and uphold our artist-centred mission—building on LUXs rich history and commitment to championing artists’ moving image in the UK. The Deputy Director will lead on income generation, develop forward-thinking strategies, and help maintain and continue to build a vibrant, sustainable organisation for artists, collaborators and audiences.
Key Information:
Job Title: Deputy Director
Hours: 5 days a week (35 hours)
Salary: £45,000 pro-rata
Benefits Include: 25 days per year plus statutory holidays with an increase of 1 day per year worked up to a maximum of 30 days in total.
Location: This role is based at the LUX London office. This position will require at least 3 days per week working at the LUX office. Hybrid working options available.
The Deputy Director main responsibilities will include:
- Develop and maintain operational policies, procedures, and risk management aligned with organisational values and Arts Council Investment Principles.
- Co-lead the business plan and long-term strategy with the Director, translating goals into operational delivery.
- Oversee financial management, including budgeting, audits, payroll, procurement, cash flow, statutory reporting, and fundraising and income generation strategies, ensuring compliance and value for money.
- Prepare and submit quarterly and annual reports to public funders, ensuring data accuracy and compliance.
- Ensure legal and governance compliance across charity, company, employment, safeguarding, health & safety, and data protection; support the Board of Trustees with reports and governance documentation.
- Manage operations, including admin systems, IT, building maintenance, insurance, accessibility, sustainability, and lease compliance.
- Lead HR processes: recruitment, contracts, onboarding, appraisals, staff development, and fostering a positive, inclusive workplace with HR consultant support.
- Contribute to LUX’s success and culture, upholding our values and supporting an inclusive environment.
LUX is an arts organisation that supports and promotes visual artists working with the moving image.
The client requests no contact from agencies or media sales.
Job Description
Job Title: | HR Administrator |
Location: | The successful candidate will be based at the Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available. |
Reporting To: | Volunteer and Training Manager, and HR Generalist |
Salary and benefits: | £24,000 to £26,000 |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm, including a one-hour unpaid lunch break. |
Contract: | 12 months- Fixed term |
Probation period: | 6 months |
Annual Leave: | 21 days of fully paid annual leave, plus 8 paid bank holidays and an additional day off for your birthday. |
About the Role:
We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.
In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.
This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.
Main Tasks and Responsibilities:
· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.
· Schedule meetings, interviews, training sessions, and other HR-related appointments.
· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.
· Assist with preparing and formatting HR documents, letters, contracts, and reports.
· Post job adverts on relevant platforms and track incoming applications.
· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.
· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.
· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.
· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.
· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.
· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.
· Provide support with room bookings, refreshments, and setting up for training or volunteer events.
· Assist with routine data entry and help compile basic HR reports or staff lists.
· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.
· Send routine reminders for probation reviews, training deadlines, or document submissions.
· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.
· Support the volunteer manager with shortlisting candidates for volunteering roles.
· Keep the volunteer management system up to date, with relevant changes/additions.
· Assist the volunteer manager with reference requests from former volunteers.
· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.
· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.
Person Specification:
Essential Criteria:
· At least 2 years of experience working in an administrative role within a Human Resources environment.
· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
· Excellent attention to detail and a high level of accuracy in administrative work.
· Good understanding of HR processes, particularly recruitment and onboarding procedures.
· Confident in handling confidential and sensitive information.
· Clear and professional written and verbal communication skills.
Desirable Criteria:
· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.
· Experience with maintaining electronic records and using HR or volunteer management systems.
· A proactive and flexible approach to work, with a willingness to support colleagues as needed.
· CIPD Level 3 qualification (or equivalent) in Human Resources.
· Ability to work effectively both independently and as part of a team.
· Friendly, approachable manner with a commitment to providing a helpful and supportive service.
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Tuesday, 30 September 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.
The Benefits
- Salary of up to £37,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.
You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.
So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!
The Role
As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.
In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.
You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.
Additionally, you will:
- Oversee daily shop operations, including opening/closing, tills, and security
- Manage stock control, deliveries, and e-commerce fulfilment
- Support the recruitment, training, and career development of retail staff
- Co-ordinate rotas and ensure effective deployment of staff across trading channels
- Ensure compliance with health and safety, HR, and company procedures
Please note, this role will involve lifting and manoeuvring stock.
About You
To be considered as our Assistant Retail Manager, you will need:
- Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
- Experience in a customer-focused role
- The ability to train, develop, lead, and inspire a team
- A high level of visual merchandising skills
Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.