Operations manager jobs in bagshot, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The eoa exists to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy. With 800+ member businesses and a community of thousands of employee owners, we are the national voice for employee ownership in the UK.
Our refreshed strategy is focused on accelerating impact through people powered growth. We’re here to make employee ownership a mainstream business model choice—by expanding the sector, setting the standard for excellence, and building a connected, values-led ecosystem. We do this through sharp insight, high-impact advocacy, and a thriving member experience.
For founders and business owners exploring employee ownership, or for leaders and managers building Great EO businesses, the eoa offers tools, knowledge, experience and connection. We facilitate powerful peer learning, codify what works, and champion the stories that inspire others to choose EO.
Together with our members, we’re creating the conditions for employee ownership to thrive—seizing the political, cultural, and digital opportunities ahead. and this is where you come in.
As Director of Partnerships and Growth, you’ll be the driving force behind the eoa’s external influence and reach. you’ll lead our advocacy and external affairs strategy, build meaningful partnerships, and deliver powerful events programmes that accelerate adoption of Great EO. You’ll also shape the narrative—ensuring our insights, policy recommendations and thought leadership land with impact.
This is a high-profile, senior leadership role at a pivotal time for the EO community. It calls for someone with a track record in advocacy or external affairs, strong commercial acumen, and the ability to lead high-performing teams. It also needs a big-picture thinker - someone who can champion EO, influence change, and help us build a more inclusive, resilient economy.
If you’re excited about the opportunity to grow an economy that puts people at the heart of business, we’d love to hear from you.
Role Details
At the heart of this Director of Growth & Advocacy role is the opportunity to shape the external environment for employee ownership, champion the voice of our members, and lead high-impact strategies that grow both our reach and the sector itself.
You’ll lead on policy, advocacy, external affairs and events—crafting compelling narratives, building powerful partnerships, and delivering programmes that drive commercial sustainability and sector-wide change.
From shaping relationships with key stakeholders and securing strategic sponsorships, to overseeing the delivery of thought leadership, content, and events, you’ll ensure that the eoa is not just part of the national conversation—but leading it.
Your ability to influence, convene, and inspire will be critical to removing barriers to employee ownership and unlocking the potential of our £1.7m organisation to deliver even greater impact.
Join us on this exciting journey where your leadership will shape policy, grow influence, and contribute to our mission of unlocking the potential of people, businesses, and the economy through employee ownership.
This role is remote, however regular travel to our HQ in Brough and across the UK is expected.
Key Responsibilities
- Lead external affairs, collaborating with stakeholders to shape policy, advocacy and best practice that removes barriers and expands EO.
- Establish relationships and secure commercial partnerships and sponsorships, generating revenue to support advocacy, events, and sector growth initiatives.
- Engage key stakeholders to co-produce content that positively influence EO practice and policy and amplify the eoa’s voice in public affairs.
- Oversee delivery of an effective content strategy that delivers our commercial objectives and positions the eoa as the leading EO authority.
- Oversee events programmes, ensuring they drive knowledge-sharing, sector development, and commercial sustainability.
- Represent the eoa at industry forums, policy roundtables, and public affairs events, championing the employee ownership model.
- Collaborate with the Director of Membership & Operations to align advocacy efforts with member needs and engagement.
- Lead and develop high-performing teams, fostering innovation and delivering measurable impact across advocacy, policy, event activities.
Success in this role
Success in this role means having a positive impact on the growth rate, influence and adoption of great EO across the employee ownership sector. Strengthening and expanding stakeholder relationships, driving advocacy impact and securing commercial sustainability through a diverse mix of sponsorships, partnerships will also be indicators of success.
Key outcomes for the role
- Growth of the employee ownership sector. Measured by increased number of EO businesses, heightened sector awareness
- Strengthened corporate engagement. Measured by growth in strategic partnerships, corporate and government engagement
- Strong Commercial Sustainability. Measured by increased sponsorship revenue, secured long-term commercial partnerships
- Increased policy influence. Measured by policy recommendations adopted, increased government engagement
- Enhanced sector insight and intelligence. Measured by utilisation of high-quality data and insights for regular sector related content outputs.
- Development and adoption of best practice. Measured by creation, adoption and promotion of best practice across the EO network.
- Successful events programmes. Measured by iIncreased participation, sponsorship growth, positive feedback.
About you
- Proven expertise in advocacy, public affairs, or policy leadership, ideally within a business, trade body, or membership association.
- Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
- Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
- Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, and developing financially sustainable initiatives.
- Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
- Experience in event programme development, ensuring high engagement and sector impact.
- Passion for employee ownership and economic models that promote shared prosperity.
- Innovative, creative, and proactive in problem-solving and strategy execution.
- A confident and transparent leader who fosters collaboration and inclusivity through teamwork.
- Self-aware with emotional intelligence, resilience, and integrity.
Role Summary
- Contract: Permanent
- Hours: Full time, 37.5 hours per week
- Location: Remote, with regular travel to eoa offices and national events
- Salary & Benefits: £65,000 p/a + 7% Pensions. 30 Days leave + Bank Holidays.
- Reports to: CEO
- Management: TBC
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.
THE ROLE
The Deputy CEO will play a pivotal leadership role, working closely with the CEO to drive the organisation’s strategic vision, operational excellence, programme leadership, and financial sustainability. As a key leader, you will oversee critical functions, ensure high-impact programme delivery, and strengthen partnerships that expand our reach and influence. You will also act as a key external representative of The Girls’ Network, advocating for our mission and developing relationships with funders, partners, and stakeholders. Additionally, you will deputise for the CEO as required, ensuring continuity of leadership and decision-making in their absence.
Key Responsibilities
Deputy CEO Leadership
- Deputise for the CEO as required, leading key meetings, making strategic decisions, and ensuring seamless leadership continuity.
- Support the CEO in monitoring and reporting against The Girls’ Network’s operational performance, ensuring KPIs are being delivered in line with Trustees’ expectations.
- Support on budget planning and cost control, ensuring financial sustainability.
- Build positive Board relationships and act as an ambassador for The Girls’ Network.
- Ensure a crisis communications strategy is in place and manage risk monitoring and mitigation.
- Lead, support, and motivate staff, fostering a culture of high performance.
- Oversee internal communications, ensuring staff are informed and engaged.
Strategic Leadership & Organisational Growth
- Develop and deliver strategy and operational plans in collaboration with the CEO.
- Work with the Head of Fundraising to ensure sufficient income to sustain and grow programmes.
- Act as joint lead for organisational safeguarding (with the Head of Programme Delivery & Development), ensuring policies and procedures are in place and followed.
- Represent The Girls’ Network externally, speaking at events and strengthening strategic partnerships.
- Stay up-to-date on national and regional policy developments affecting girls, mentoring, and education.
- Embed a girl-centred approach to organisational development and ensure programme impact is maximised through innovation and the use of technology.
- Report to the CEO and Board on programmes and safeguarding.
Programme Leadership & Delivery
- Provide strategic leadership for programmes, ensuring stability and growth in existing regions and identifying opportunities for expansion.
- Lead on innovation, piloting new programme elements, systems, and processes to enhance efficiency, impact, and revenue generation.
- Ensure programme decisions are informed by data, research, and organisational learning.
- Oversee quality assurance and impact measurement, ensuring consistency across regions and effective reporting on mentee outcomes.
- Oversee programme pipeline, targets, and income generation from schools, reporting to the Board.
- Maximise relationships with key stakeholder groups (mentees, schools, partners, ambassadors, and mentors) to enhance engagement, experience, and retention.
- Lead, support, and motivate the Programme Delivery Directorate, aligning OKRs with organisational goals.
Programme Delivery & Reporting
- Stay informed about best practices in mentoring, gender equality, and social mobility to ensure maximum programme impact.
- Use data and feedback to continuously develop and refine programmes.
- Ensure robust processes and procedures are in place to optimise resources and impact.
- Oversee the mentor network, ensuring engagement, retention, and a high-quality experience for both mentors and mentees.
- Support the Ambassador Programme Lead in integrating the Ambassador Programme with the mentoring programme.
- Report quarterly to the CEO on programme KPIs, including participant numbers, impact metrics, stakeholder perceptions, and regional variations.
- Prepare quarterly reports for the CEO and Trustees.
Management & Training
- Manage the Senior Programme Team, overseeing performance, development, and wellbeing.
- Support programme teams to deliver growth and impact targets with consistency.
- Ensure the Ambassador Programme is successfully implemented and contributes to an engaged network of former mentees.
Safeguarding Leadership
- Serve as Joint Safeguarding Lead, with accountability for safeguarding decisions.
- Oversee Designated Safeguarding Officers and ensure all policies and procedures reflect best practice.
- Review and approve key training materials, particularly those shared externally.
- Maintain oversight of safeguarding systems, including managing the safeguarding phone and any related rota.
WHAT YOU WILL BRING TO THE ROLE
Essential skills, knowledge and attributes
- Proven senior leadership experience, ideally within a non-profit, education, or youth-focused organisation.
- Strong strategic thinking skills with the ability to drive organisational growth and impact.
- Experience managing programmes, operations, and teams at a senior level.
- Track record of securing and managing funding, including corporate, trusts, and foundations.
- Exceptional relationship-building skills, with experience in stakeholder engagement and external representation.
- Strong financial acumen and experience overseeing budgets and financial planning.
- Passionate about social mobility and gender equality, with a deep commitment to The Girls’ Network’s mission.
Desirable
- Experience of working with mentoring programmes or youth-focused initiatives.
- Knowledge of policy and advocacy related to education, social mobility, or gender equality.
- Experience working with Boards of Trustees or governance structures.
WHY JOIN US?
- Opportunity to play a crucial leadership role in a high-impact, mission-driven organisation.
- Collaborative, ambitious, and values-led culture.
- Flexible working environment with a commitment to staff wellbeing.
- The chance to make a real difference in the lives of thousands of girls across the UK.
HOW TO APPLY
Applications will be reviewed on a rolling basis, so early application is encouraged. If a high number of applications are received, this advert will be closed early (with a minimum of 24 hours’ notice). We regret that due to time constraints, we will not contact you if you are not selected for interview.
Visit our website for the candidate pack and further details on how ot apply.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ABOUT US
MaidEnergy is a renewable energy Society, which supports the growth of renewable energy infrastructure projects for the benefit of the local community. Thanks to National Lottery players, we are expanding.
MaidEnergy supports the growth of locally generated and locally owned renewable energy in Maidenhead, Windsor, Egham, Staines and the surrounding area. We are a community business, democratically run, with an asset lock to preserve the solar panels or other energy generation infrastructure for the benefit of the community.
We launched our first renewable electricity generating community Solar Photovoltaic (PV) share offer in 2015. Since then people have demonstrated their faith in us by investing £970,000. Their investment has funded eight Solar PV installations totalling 640kW and a 60kW Ground Source Heat Pump. These installations have brought low carbon, lower priced renewable energy to public organisations and seen 260 local and national investors join a movement of ethical and financially rewarding community ownership.
MaidEnergy works by:
· Finding community buildings that are interested in cutting carbon emissions
· Raising community finance from people in the local area and throughout the UK, through the issuing and managing of community share schemes, to fund installations
· Providing all relevant legal documents and arranging grid export capability
· Managing the installation and all ongoing maintenance
· Working with sites to maximize financial, environmental, and community benefit
MaidEnergy has achieved all this with volunteer Directors, supported by committed volunteers and specialist contractors as required. MaidEnergy is part of Community Energy People and is now looking to employ a second co-ordinator to increase our capacity and improve the consistency of our response.
Job Title: MaidEnergy Project Co-ordinator
Terms: Probationary 6 month period. £14,000 for 15hrs per week (£35,000 FTE pro rata). Working hours can be flexible to fit around an existing role or circumstances.
Role: This is primarily a remote working role but with the support of MaidEnergy’s experienced team and monthly in-person meetings (usually in Maidenhead).
Post-holder priorities are to assist the MaidEnergy team with the following tasks:
· Support to the Board of Directors
· Monitoring performance of MaidEnergy’s existing estate, liaising with sites, and scheduling routine maintenance and identified repairs.
· Manage stakeholder communications – to members, public, customers, investors, volunteers
· Co-ordinate engagement with volunteers
· Training/ skills development
· People management/ supervision [of second post] and volunteers
Post-holder responsibilities
· Provide regular reports to the MaidEnergy Board on project progress
· Deliver activities efficiently and effectively
· Support the smooth running of projects and positive relationships with clients and stakeholders
Skills and experience
Essential
· Excellent organisation skills and attention to detail
· Extensive experience managing projects, including budget management, project planning, monitoring and reporting
· Ability to engage, inspire and lead people and teams
· Passionate about sustainability
Desirable
· A degree in a relevant discipline or considerable previous experience
· Experience of project development
· Proficient use of MS Office software
We actively encourage people of all backgrounds, ages, races, religions, belief systems, sexual orientations and gender identities to apply for this role. We particularly welcome applications from under-represented groups. We are working towards being a Disability Confident employer and are open to discussing how best to make that work with our successful candidate. We are committed to offering an interview to all disabled applicants who meet the minimum criteria for the role. Please let us know if you have a disability (as defined under the Equality Act, 2010) that you would like to declare. Please also let us know if there are any reasonable adjustments that we can make to ensure that the application process is as accessible to you as possible.
We have asked for a CV and covering letter but you are welcome to submit this in alternative formats.
We will invite candidates for interview via MS Teams in mid-May. If there are dates when you will not be available please indicate this in your application.
MaidEnergy aims to make the future renewable, providing clean energy, locally owned.

The client requests no contact from agencies or media sales.
This is an opportunity to take on a new leadership position in a unique educational charity. As part of our succession planning, Number Champions is recruiting a CEO to take on all management of the charity and to help the board define and deliver its strategy. This will be our most senior staff position.
Background - Number Champions
We train volunteers to use games and other creative activities in primary schools in one-to-one sessions with children to help them gain confidence and skills in maths. This support helps put children on track to achieve their full potential in a world where numeracy is a vital building block. Over half the children we support are from disadvantaged backgrounds, which is where the need is greatest.
Founded in 2018, we have already helped over 1,500 children. We now have 115 volunteers running weekly sessions. This year they are helping 334 children in 38 partner schools across London, and we plan to continue to grow organically every year to support more children.
Our vision is not just that we grow in scale, but that through our example other organisations copy our model, and that eventually all primary school children will have access to volunteer support in maths.
CEO role
The CEO will be a new permanent role, reporting to our founder Chair and to the board of trustees. You will take on all aspects of managing our award-winning charity and drive the board process of setting and delivering strategy. This will include financial management of the charity and involvement in fundraising. This is in the context of our succession plan, whereby our Chair will hand over the executive responsibilities which he currently exercises on a pro bono basis. This is to allow us to recruit a new Chair within two years.
You will line manage the Head of Operations - our current senior employee, who manages our other two staff. The role will be part time for the equivalent of 3 days a week.
Location
You will work mainly remotely, although you will be expected to attend periodic meetings in London. We therefore require candidates to live within commuting distance of Central London, giving maximum flexibility for both the employee and the charity.
Person specification
Candidates must be able to show previous success as a member of the Senior Leadership Team of a charity. You should be a collaborative worker able to build productive working relationships with people throughout the charity and beyond. As continuing our growth is a strategic goal, we need you to have experience in marketing.
We have a high-performing staff team, and a key requirement is that you are able to continue to develop the team. You therefore need the interpersonal skills to keep the existing staff motivated, productive, and appreciated. You will also require the confidence to implement changes you identify as important. As you will take over all the executive responsibilities of the charity’s founder Chair, you will also need the sensitivity to navigate any resultant issues.
The full role and person specification is attached to this advertisement.
If you believe you are a good candidate but you do not meet the exact requirements we have set, please do apply explaining why you are well qualified.
Potential
There is huge potential for you to develop the charity to support many more children while maintaining or improving quality of delivery. You will also have the opportunity to identify and achieve additional strategic goals.
In parallel, you will be able to progress your own career in an organisation with a positive culture, whose trustees, staff, and volunteers are passionate about improving children’s educational and life chances.
We hope that you will be motivated to apply to our role.
Please send your CV plus a covering letter explaining why our role is right for you and you are the right candidate for it.
We support primary school children in numeracy to help them achieve their educational and life potential.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and pro-active Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. You will have experience of analysing, developing, and communicating policy issues, excellent communication and influencing skills and the ability to present findings and recommendations to a range of audiences. The post holder will have excellent attention to detail and the ability to prioritise and work under pressure.
The successful candidate will be a highly regarded ambassador for Myeloma UK with a desire to continuously improve and to make a difference while working flexibility and using their own initiative.
Experience of public/patient engagement work, participating in government policy consultations and patient advocacy campaign work would be beneficial but not essential.
About the role
As the Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will support Myeloma UK’s ambition to deliver personalised medicine, such that every person living with and affected by myeloma and associated conditions has access to the best diagnostics, treatment and care services and quality of life experience.
Your role is vital to developing strategic approaches to UK health policy legislation and consultations to ensure that UK government and devolved nations healthcare policy supports the needs of people living with and affected by myeloma and associated conditions.
You will support the Policy Manager to assess existing healthcare policies, regulations and legislation to understand their implications for myeloma-specific healthcare systems, providers and patients
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
The Head of Finance will primarily have responsibility for planning, implementing, managing and controlling all financial-related activities. You will have direct responsibility for the finance function.
The role will also be responsible for partner relationships with external accountants and auditors.
The successful candidate will be joining Eikon at an exciting time as the organisation builds innovative ways to deliver services to young people, including strengthening the evidence to influence increased strategic investment in preventative and early support for children, young people and the adults around them. You’ll be a crucial part of the leadership team, contributing to the vision and strategy of the whole organisation, and ensuring the organisation is in control of its current and future financial position and strategy to achieve Eikon’s vision.
To succeed in this role, you will need to manage competing priorities and build effective relationships with senior level colleagues and teams, the Finance Trustee and the Board of Trustees.
You will ensure systems, internal controls and financial management are in place to meet Eikon’s financial, contractual, statutory and legal responsibilities.
Responsibilities
Day to day financial management of the organisation, including:
· Ensuring the delivery of monthly management accounts
· Building and maintaining the systems for setting and managing annual financial organisational plans, budgets and quarterly forecasts
· Proactively manage the income and expenditure of the charity advising the management team on income shortfalls and overspends on expenditure relating to unrestricted and restricted funding
· Oversee and manage the charity’s finance operations including expenses, invoicing, payments and cash management
· Developing greater financial literacy across the organisation by building and maintaining accessible and clear systems and processes, and providing advice to budget holders
· Reporting to the Eikon Leadership and Management Teams, Audit and Finance Committee and the Board of Trustees
· Support and review of funding applications, commercial arrangements and contractual performance
Leadership Across The Charity
· Contribute to Eikon’s overall vision and strategy through membership of the Senior Leadership Team
· Contribute to monitoring the performance of the charity against its key objectives and to any corrective action that is needed
· Working with the CEO, Senior Leadership Team, the Finance Trustee, develop and implement the financial strategies that enable the successful delivery of the organisational vision and strategy
· Provide insightful financial analysis to inform key decision-making on growth opportunities, ensuring a balance between risk management and sustainable organisational expansion
· Develop appropriate process and systems improvements across the organisation that enable performance enhancements of the finance function
Maintain effective internal accounts and leading on statutory reporting and annual audit, including:
· Ensuring financial procedures and delegated authorities are fit for purpose, adhered to and up to date
· Ensure compliance with applicable legislation and regulatory guidance for financial and tax reporting
· Ensure compliance of all statutory requirements and accounting in accordance with the Statement of Recommended Practice (SORP) and the Companies Act
· Lead on the preparation of the Annual Statutory Financial Statements, liaise with auditors and ensure accounts are filed on time with the Charity Commission and Companies House
Helping young people feel safe, heard and supported





The client requests no contact from agencies or media sales.
The Young Trustees Movement (YTM) is looking for an Administrator. This is a full-time role (we are open to part-time arrangements) to support with administration, communications, delivery and our board of trustees (governance).
Key information:
- Full-time role (37.5 hrs). We are open to a part-time role (30 hrs)
- The Salary is £28,000 per annum (this is the full-time salary)
- Permanent contract
- Home-based / fully remote
- We welcome flexible working requests
- Deadline: Sunday 4th May at midnight
We are looking for someone who:
- Can communicate clearly
- Takes initiative and can work independently
- Can prioritise their workload to manage multiple deadlines
- Enjoys improving, updating and following processes
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.
Challenge Events Officer
Annual Salary - £24,000 - £28,500 FTE, (£14,400 - £17,100 pro rata)
Weekly Hours - 21 hours (part time)
Reporting To - Community & Events Manager
Contract Type - Permanent
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.
BENEFITS - Why Work With Us?
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Generous Holiday Allowance – Enjoy 32 days off a yea (including bank holidays), pro rata for part-time staff-with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
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Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
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Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
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Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
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Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.
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Parking - No need to play musical chairs with parking spots – we've got free parking just for you!
ABOUT US
Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.
DUTIES & RESPONSIBILITIES
As Challenge Events Officer, you will be responsible for recruiting and supporting participants in a variety of fundraising events – from marathons to skydives – to raise vital funds for disabled children and young people. You’ll manage multiple events, deliver excellent supporter care, and build lasting relationships to encourage long-term engagement with Challengers.
Using your skills in marketing, social media, and event planning, you'll drive participation and help meet ambitious income targets. Working closely with the Community & Events Manager, you will support both third-party and bespoke events, contribute to strategy development, and ensure every experience aligns with Challengers’ values. Evening and weekend work may be required as part of this dynamic, rewarding role
You’ll Be Great If...
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You have experience in fundraising, particularly within community and events, and know what it takes to run successful campaigns.
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You’re highly organised with excellent problem-solving skills and attention to detail.
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You can build strong relationships with a wide range of people, from volunteers to donors.
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You understand the challenges faced by disabled children, young people, and their families.
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You’re tech-savvy, confident using Microsoft Office, design tools like Canva, and open to learning new systems quickly.
Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate. Challengers is a place where everyone can grow. We follow equal opportunities so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day
Application closing date: Mon 5th May
Head to our website for our recruitment pack!
The client requests no contact from agencies or media sales.
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment. As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction. This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success
We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.
This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.
You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.
This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe.
The client requests no contact from agencies or media sales.
Economist
Ref: REQ000888
5 Year Fixed Term Contract
Salary: £43,851- £56,386pa
Hours: 35
Location: Woking, Surrey GU21 4LL/Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
We’re looking to recruit an economist to join our Policy Solutions Team, to lead our new flagship project: “Future Fit for a Just Transition”. Driving forward a just transition to a net zero, nature positive economy and financial system is a key priority in our strategy, and this programme will play a central role in the delivery of our objectives in this area. It will focus on international implementation of the transition, identifying best practices and challenges faced in different countries to facilitate shared learning, promote healthy competition, identify collaborative solutions, and hence speed up implementation.
You will be responsible for leading the methodological development and delivery of the technical work underpinning the programme, collaborating with internal and external stakeholders. This will include scoping out and developing economic metrics of national level progress on the just transition to a net zero, nature positive economy, developing compelling and impactful knowledge products and undertaking international engagement on the findings.
You will lead research, compile data, produce reports, documents and briefings as well as commission and manage consultants as needed. You will both develop the content and deliver the Flagship report, and use it to make the case for action and implementation to key stakeholders on proposed policy changes. You will also build links and strategic relationships with other organisations and other parts of the WWF global Network to promote and disseminate the work. Important will be the ability to create and provide diverse, relevant and impactful ideas for policy, and to involve communities affected by climate and nature loss in the process of policy development.
We’re looking for someone with:
· An understanding of how policy is influenced, both inside and outside Government.
· Experience of influencing key stakeholders including in government and the business community, changing opinions, practices and creating new models to deliver policy change and business transition.
· A degree level qualification in economics or relevant work experience in economic policy and analysis.
· Experienced researcher and commissioner of research, with experience of using economic analysis and quantitative methodologies, demonstrated by using evidence to analyse problems and come up with solutions.
· Strong communication, interpersonal and analytical skills.
Benefits, rewards & location
The salary for this role is £43,851- £56,386. We also offer a full benefits and rewards package including:
· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays
· Flexible working options
· 7.5% employer contribution to pension, increased to 10% with employee contribution.
· Training and development opportunities
· Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Application closing date : 05/05/2025
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
I am excited to be working with an amazing charity in search of a Finance Administrator on a 6-month FTC. Are you a detail-driven finance professional looking to make a difference in a supportive, mission-led organisation?
This is an immediate start, full time, London based hybrid role (2 – 3-days per week in office). We’re seeking a proactive and organised Finance Administrator to help ensure the smooth running of key financial processes. From processing invoices to assisting with system upgrades, your work will directly support the accuracy and efficiency of our finance operations.
Key Responsibilities:
• Maintain accurate records of financial transactions across ledgers and systems
• Process supplier invoices, staff expenses, and credit card reconciliations
• Assist with sales invoicing and credit control
• Support rent reconciliations and liaise with stakeholders
• Prepare and initiate authorised payments in line with policy
• Contribute to audit preparation and annual accounts
• Help implement and improve procedures during our finance system migration
• Respond professionally to finance queries from both internal and external contacts
• Keep digital finance files organised and audit-ready
About You:
• Previous experience in a finance support role (charity/not-for-profit sector experience a plus)
• Confident using financial systems (e.g. Sage, iPlicit) and advanced Excel skills
• Excellent accuracy, time management, and communication skills
• Strong understanding of financial procedures and VAT principles
• A positive, can-do attitude and a collaborative approach
• Comfortable learning new systems and driving continuous improvement
Desirable:
• AAT qualification
• Knowledge of VAT accounting within the charity sector
• Experience supporting finance system transitions (bonus if familiar with iPlicit)
Why Join the Team?
You’ll be part of a dedicated team going through an exciting phase of transformation. If you enjoy problem-solving, streamlining processes, and contributing to meaningful work, we’d love to hear from you.
If you have the above skills and experience and are immediately available, please apply online today!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Linkable, an ambitious local charity is seeking a Head of Children's Services to directly lead on the delivery of our afterschool club, weekend and holiday playschemes for chlldren and young people with addtional needs. The successful candidate will also oversee adult services. The role is offered on a 4 or 5 day per week basis.
LinkAble supports people with a learning disability and autistic people to create the life they want to live by providing opportunities that develop skills, confidence and lasting friendships. We operate from our accessible centre, The Link, in Woking, and within the community.
After a period of growth, we are forming a Senior Management Team (SMT) to guide our next phase of development. We are seeking a Head of Services (HoS) and a Head of Finance and Operations (HFO) to work alongside the CEO.
Overall Aim
We are looking for an exceptional individual to join our SMT as HoS. Working with the CEO and HFO, you will shape strategy, inspire positive change, and lead service delivery teams, fostering a culture of excellence and collaboration.
You will ensure services meet local authority contract targets, internal KPIs, and deliver outstanding outcomes for the people we support. You will drive continuous quality improvement and create fair, transparent processes that value and support staff.
About the Role
The HoS will lead on Children’s Services and oversee Adults’ Services, supported by an Adult Services Manager, CYP Services Co-ordinator and two Team Leaders. You will directly lead Children’s Services, including playschemes, social groups, teens sessions and afterschool clubs and oversee Adult Services.
Key priorities
Include building a skilled, motivated team of playworkers and sessional staff through training, coaching, and support. You will also oversee financial management of services with the HFO, ensuring sustainability and compliance with local authority contracts. You’ll gather data and feedback to evidence our impact and report on KPIs to the CEO and Trustees.
You will work with the Office Manager to embed our Health and Safety Framework and identify resources to enhance service user experiences.
Key Responsibilities
Leadership and Strategy
- Inspire a culture of continuous improvement.
- Contribute to strategic planning aligned with LinkAble’s mission to ensure sustainability of services
- Report quarterly to the Board on service improvements.
Services Management
- Oversee all services, leading the services management team.
- Directly manage Children’s Services and oversee Adult Services.
- Ensure clear communication, accountability, and staff development.
Team Development
- Work with the Talent Acquisition and Retention (TAR) Manager to recruit and support staff.
- Ensure robust induction, training, and coaching for playworkers and sessional staff.
- Promote equality, diversity, and career progression.
- Monitor staff retention and engagement.
- Ensure health and safety practices are followed.
Service Quality
- Drive continuous improvement and person-centred support planning.
- Develop diverse activity programmes for service users.
- Embed co-production to meet service user needs.
- Implement inclusive communication strategies and crisis intervention training.
- Conduct observations and audits to enhance quality.
- Incorporate feedback from service users, families, and staff.
Financial Management
- Develop and monitor service delivery budgets with the CEO and HFO.
- Support fundraising by identifying projects and developing funding proposals.
- Ensure income and expenditure align with contract requirements.
Contract Management
- Ensure compliance with local authority contracts.
- Build relationships with Commissioners and stakeholders.
- Support tender applications for new contracts.
- Collaborate with health and social care professionals.
Compliance and Best Practice
- Keep service-related policies up to date.
- Ensure safeguarding, health and safety, and quality standards are maintained.
- Implement evidence-based practices like Positive Behaviour Support and Active Support.
General
- Follow LinkAble’s policies and procedures, with a focus on equality and diversity.
- Undertake training for continuous professional development.
- Support fundraising events and other duties as needed.
About You
We seek a caring, driven leader with experience managing teams in health, social care, or charity settings. You should have a strong track record in both strategic planning and hands-on service delivery.
The ideal candidate will understand high-quality, person-centred care and bring excellent organisational, communication, and leadership skills.
A flexible, ‘can-do’ approach, coupled with a commitment to LinkAble’s values, vision, and dedication to equality, diversity, and inclusion, is key.
The is offered on a 4 or 5 day a week bases and the post holder will need to work in school holidays and occasional weekends. Working pattern to be discussed at interview
Only UK residents with the right to work in the UK should apply. The job is based in Woking, Surrey and candidates should live close by.
LinkAble supports people with a learning disability and autistic people to create the life they want to live.

About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location
What is a Head of Digital, Data and Technology?
As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.
This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.
You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
The role of the Head of DDaT Portfolio Delivery will have:
- Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
- Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
- Identify risks, implement mitigation strategies, and ensure projects stay on track.
- Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
- Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
- Capable of troubleshooting technical issues and understanding software or product development intricacies.
- Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
- Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
- Familiarity with technologies used, capable of troubleshooting technical issues.
What we’re looking for:
- Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
- Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
- Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
- Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
- Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
- Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
- Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
- Able to gather technical requirements aligned with business goals and system capabilities.
- Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
- Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
- Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
- Deep knowledge of emerging digital trends and their strategic applications.
- Flexible to travel and work outside core hours as required.
- Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.




