Operations Manager Jobs in Camden Town, Greater London

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper. 

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:  https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration

Job Description

People & Culture

• Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.

• Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.

• Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers. 

• Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.

• Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.

• Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.

• Undertake day-to-day HR administration, including leave booking and sickness absence recording. 

Operations

• Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.

• Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security. 

• Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.

• Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.

• Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy. 

Finance

• Lead People’s Economy’s financial management and control, including:

  • Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.

  • Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified. 

  • Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.

• Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.

• Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.

• With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.

• Lead on maintaining robust and up-to-date information about the organisation’s income pipeline. 

• Lead on fundraising administration:

  • Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.

  • Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.

Governance and Legal

• Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.

• Ensure that People’s Economy has appropriate insurance in place.

• Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.

• Lead on maintaining the organisational risk register and reporting on it to the Trustee Board. 

• Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).

Line Management

• Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.

For full role description and person specification see attached application pack

Summary

The role is an exciting opportunity for an outstanding individual to join the Philanthropy and Partnerships team at Diabetes UK. With more people living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. You will lead on prospect research and pipeline management across the Philanthropy and Partnerships (P&P) team, developing a clear strategy that focuses on sourcing prospective donors to fund key priority projects. You will be the overall stewardship lead for the team, overseeing and enabling excellent stewardship - including the creation of materials and delivery of events. You will lead on ensuring compliance with fundraising best practice and will introduce new processes to enhance our efficiency and impact as team. You will lead a function that offers critical expertise and resource to drive income growth, now and in the future.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview(s) date: TBC

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

In this role you will:

• Act as the strategic lead for prospecting and data and information management that underpins all of the Philanthropy and Partnerships teams activities working closely with external partners and internal stakeholders.
• Design and implement innovative and data driven strategies for prospect research, moves management, partnership approval and pipeline development
• Develop and deliver an exceptional stewardship programme, encompassing donor communications, events and impact reporting
• Evaluate and provide critical analysis of fundraising and prospecting activity to deliver actionable insight, process innovation and project management
• Line manage a small team focussing on donor communications, events and prospect research
• You will also be responsible for motivating a small team and actively engage with the wider philanthropy and partnerships team, other directorates and external audiences to maximise opportunities for collaboration and growth.
  

Ideal Candidate

We are looking for a highly motivated professional who thrives on working in a fast-paced complex environment within a large team.

You will need:

• Good knowledge and experience of prospect research, philanthropy and partnership fundraising
• Demonstrable experience in information and data management, analysis and fundraising operations.
• An ability to work collaboratively with key internal stakeholders, to support the development of relationships between philanthropists, partners and Diabetes UK
• To be an excellent communicator, problem solver, and highly accurate and analytical in your work
• To be able to interpret information and make strategic recommendations
• To possess a solid understanding of charity legislation, fundraising regulation, and data protection.
  

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.

Are you passionate about volunteers and looking for your next role? Great Ormond Street Hospital Charity is recruiting for a Senior Executive – Volunteering and Operations to play a pivotal role in transforming the Charity Hub at Great Ormond Street Hospital.
 

Whilst you’re employed by the Charity, you will work onsite at Great Ormond Street Hospital for a minimum of 3 days per week. The rest of the time will be spent working from home. 
 

In this role you will have the opportunity to build on our existing volunteer programme and have a significant impact on the Charity Hub. 
 

We are open to considering candidates on a full time, part time or job share basis. If you want to discuss before applying, please get in touch with us on our career page. 
 

Salary
 

The salary for this position is £35,051  and is a 6 month fixed term contract.

Key Responsibilities

As the Senior Executive – Volunteering and Operations, you will take on a varied role at the Charity Hub, including:

• Transforming the Charity Hub at the hospital into a vibrant and welcoming space. 
• Overseeing the recruitment, onboarding, training and daily management of Volunteers and Charity staff. 
• Ensuring that the Hub serves as a dynamic space, offering essential information for all and providing engaging activities for patients and families, so they can learn more about GOSH Charity.

This is the ideal role for someone who wants a role with impact and to make their mark on the Charity Hub. 
 

Some of the key goals this role is working towards include:
 

• Expanding the Hub’s opening hours. 
• Integrating the Hub into the hospital environment. 
• Developing a comprehensive activity calendar. 
• Building relationships with key hospital stakeholders. 

Skills, Knowledge and Expertise

We are seeking a friendly, approachable individual with strong organisational skills and attention to detail. The ideal candidate will have:

• Previous experience in volunteer management.
• Excellent relationship building and effective communication skills.
• Proven ability to multi-task, work in a busy hospital environment, and think quickly to problem-solve.
• High emotional intelligence and resilience.
• Strong administrative skills. 
• Happy to do moving and manual handling as part of the role.
• Proactive and organised with attention to detail.

Please refer to the full job description below for more information. 
 

How to apply 
 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. 
 

Closing Date: 8th November 2024

Interview Date: 14th November 2024 (Face to Face)

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site. 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

Location:  Hybrid working between the A+LUK Aldgate, London office and home.

A great opportunity has arisen for a Research Operations Officer to join our research and innovation team in London. In this role, you’ll support the charity’s ambitious 5-year strategy, where we seek to accelerate progress in respiratory research and innovation by tripling public funding for respiratory research to £150 million each year and increasing our own investment in pioneering research and innovation.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Reporting to the Deputy Head of Research + Innovation, you’ll be at the forefront of shaping, developing and implementing our exciting new ‘Respiratory Leadership Academy’ (RLA). This aims to attract, develop and retain respiratory research and innovation talent in the UK, through funding, support, and networking for early career researchers. Your work will be instrumental in identifying the needs of early career researchers in lung research and supporting them to build successful careers.

You’ll have outstanding stakeholder management skills, inter-personal skills and the ability to engage and communicate with a wide range of individuals from different backgrounds and circumstances. A self-starter, you’ll have excellent organisation, prioritisation and time management skills, with keen attention to detail. You’ll have a degree in a relevant discipline or equivalent experience with a passion for, and understanding of, the academic research environment.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action and change to local communities.

Summary of role purpose

Senior fundraising and development role at a pioneering, mid-sized climate-change journalism non-profit with a seven-figure budget. Overall responsibility for developing, securing and managing a trusts and foundations pipeline – during an important organisational inflection point -- to help grow a sustainable, financially substantial and long-term income stream for our programmes, core and new activities. Working strategically with senior leadership and staff to maximise existing income sources and identify and evaluate new sources of income, including those beyond philanthropic donations.

Main Duties and Responsibilities

· Research and recommend funding opportunities for current and planned programmes at a dynamic, climate-change charity with a strong track record, team, and culture. Manage and organise initial enquiries, funding applications, follow-ups, and learnings from feedback.

· Draft clear and compellingly written fundraising materials, including cases for support, funding proposals and concept notes.

· Manage / support relationships with funders, including timely appropriate tailored funder reports and other communications.

· Oversee the preparation of bespoke, accurate and clear grant reports, rooted in our measurement, evaluation and learning strategy, along with other fundraising materials 

· Work strategically with the senior management team (SMT) to develop plans to maximise income to achieve annual fundraising targets and, together with the editorial and leadership teams, meet with funders and donors to understand their interests, priorities and present proposals.

· Chair bi-weekly meeting with the SMT to present opportunities and actions and agree on priorities and approaches to donors.

· Collaborate with colleagues, especially in the editorial and operations teams, to gather information on project needs, aims and deliverables; ensure that what is presented to funders is aligned with the delivery side of the organisation.

· Oversee the management of the grants database and ensure it is regularly checked and updated and that leads are followed up.

· Manage internal fundraising processes.

· Build and maintain positive relationships, both with internal stakeholders and funders.

· Assist in relationship and account management for non-philanthropic income streams.

· Assist in delivering events to update existing and attract new funders ensuring appropriate follow-up.

· Assist in crafting presentations to funders, working with broader team to develop film / materials.

Please see the attached Job Pack for the full job description and person specification.

TERMS AND CONDITIONS OF EMPLOYMENT

Working Hours

32 hours, 9-6. We offer a four-day working week, with full time pay.

Hybrid working

We work in the office a minimum of 2 days a week.  Attendance is mandatory on Tuesdays; staff can choose which other days they attend.

Pension

Defined contribution pension plan, with 5% employer contribution, 4% employee contribution and 1% tax relief contribution into an ethically conscious pension plan.

Holidays

28 days per annum, including bank holidays

Location

Shoreditch, London

Culture

Our office is in Shoreditch and is a really lovely space, with a great staff culture, a friendly and dynamic team, and an office dog, Poppy.

Smyth & Co is delighted to be partnering with Art History Link-Up, a widening participation education charity to find a Charity Operations Coordinator. This role will play a vital role in the organization, supporting all Charity operations. This is a great opportunity for an individual to contribute to AHLU's growth and expansion, supporting the development of new partnerships, locations, courses, and communication campaigns. This role will collaborate with the COO, CEO and wider team to support and enhance programmes, partnerships, and other operations.

 The role will be mainly office-based, in Central London, however with some flexibility for hybrid working as appropriate.

 Some key responsibilities:

• Support the CEO and COO in day-to-day operations.
• Oversee efficient practices, adherence to policies, and operational effectiveness.
• Support fundraising initiatives and explore income streams for sustained growth.
• Collaborate with trustees and teams to advance strategic aims and objectives.
• Support events and administrative tasks such as calendaring and correspondence.

What you’ll bring to the team

• Proven success in project coordination and management.
• Adept at working under pressure, and with excellent attention to detail
• Excellent written and verbal communication skills.
• Exceptional organisational and prioritisation abilities.
• Experience in data analysis with a high attention to detail
• Commitment and enthusiasm for our mission.

About Art History Link-Up

Art History Link-Up believe that art history shouldn’t belong to the handful of people who currently have the opportunity to study it, unfortunately currently, fewer than 1% of state schools offer History of Art A level. To address this, AHLU has provided free courses in art history to over 500 students from over 300 schools across the UK. Their alumni are now studying art history at Russell Group universities across the UK, including the Universities of Oxford, Cambridge, and the Courtauld Institute.

Westway Trust is seeking a highly committed and experienced Facilities Manager to join our thriving organisation based in North Kensington.

As Facilities Manager, you will oversee the maintenance and upkeep of Westway Trust’s properties, ensuring compliance with statutory obligations. You will manage both in-house teams and subcontractors to deliver effective and efficient facilities management, focusing on proactive and responsive maintenance across the Trust's land.

You will need to have the right blend and balance of technical and practical skills, legislative and commercial awareness, people management and facilities maintenance strategy formulation and delivery skills. You will also be committed to working for a charity supporting and enhancing the lives of people in the local community.

Key responsibilities of the role include but are not limited to:

• Actively procure and manage contracts and services providers.
• Management of hard & soft services.
• Managing the Facilities Maintenance team and subcontractors for organising day-to-day and reactive maintenance of Trust’s properties.
• Line management of the small maintenance team.
• Provide plant and asset performance reports to support future CAPEX projects.
• Responsible for the preparation and management of service charge budgets.
• Ensure the maintenance services fully meet both contractual and statutory requirements, including undertaking sub-contractor and in-house audits and monitoring KPI’s.
• Preparation of Risk Assessments and Method statements.
• Develop and manage systems for the ‘Control of Contractors’ including the delivery of permit-to-work systems.
• Develop a programme for improving the efficiency of plant across the Estate.
• Liaison with the Trust’s Property Management Team, to programme refurbishment works and ensure its delivery in a timely manner.

Qualification:

• Facilities Management qualification or relevant experience.  Formal H&S qualification.

Knowledge and Experience:

• Demonstrable experience of managing facilities across a diverse property portfolio.
• Demonstrable experience of the procurement of contractors and service providers for both hard & soft services.
• Experience of managing sub-contractor relationships and supply chain management within a multi-faceted operation.
• Experience in health and safety and risk management.
• Working knowledge of statutory compliance within the facilities environment.
• Experience in the development and management of PPM programmes.
• Experience in the understanding of COSHH.
• Understanding of EPC requirements..
• Experience of budget and project management.
• Demonstrable experience of successfully managing a team.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 17 November when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.

In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.

Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions. 

The Monitoring and Evaluation Officer will support the Senior Operations Manager and the Bid Manager to help develop and implement monitoring and reporting processes across the Foundation’s grant-giving activities.

To be successful in the role, you must have excellent knowledge of results-based monitoring and reporting, including experience in sampling techniques and the use of computer software in support of monitoring, reporting and statistical analysis; demonstrate strong organisational and administrative skills, and ideally have experience working with colleagues from different cultural backgrounds. This role will also work closely with colleagues from the Operations, Communications and Development teams to ensure accurate information is delivered to key stakeholders.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working (1-2 days per week at the UK Office if you are based in Greater London or 2 days per month if you are further afield)
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Submit your CV for review and we will be interviewing candidates at the latter end of November (dates to be confirmed), with first interviews held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Note: The deadline for applications has been extended until 30 November.

Join the Chartered Institute for Library and Information Professionals (CILIP) as the Community Development Manager for Wales. Working three days a week, this permanent role is important in supporting our work in Wales and beyond.

Community Development Manager (Wales)

Part Time 21 hours per week | Remote | Closing 10th November 2024
Salary: £18,870 per annum (pro rata to the FTE of £31,450)

Job Reference: CDMW01 (Please quote this on any correspondence)

The role of the Community Development (Wales) is both to inspire and facilitate the CILIP Cymru Wales Committee and to work on other important initiatives. These include promoting CILIP membership and services, overseeing projects in the country and working as part of a virtual team to help ensure CILIP’s broader strategy and plans work in a Welsh context, including use of the Welsh language.

As part of the Communities Team, the successful candidate will also with colleagues on UK-wide projects to meet CILIP priorities and cover one another’s work during planned absences.

This position, within the Communities Team, reports to the Communities and Partnerships Manager.

Key responsibilities include:

• Promoting CILIP membership and services including Professional Registration by means of in-person and online presentations.
• Working with existing Employer Partners and other key clients in Wales to help them get the most out of their membership.
• Working as part of a virtual team to help ensure CILIP’s broader strategy and plans work in a Welsh context including use of the Welsh language.

The successful candidate will have: 

• Good knowledge of the library and information profession
• Experience of devising and organising events
• Be able to work collaboratively and foster strong relationships with a wide range or internal and external stakeholders.
• The ability to work effectively under own initiative and as part of a team.
• Be highly organised and able to plan, prioritise and deliver.

This role is homeworking based in Wales. The role-holder will be expected to visit sites across Wales and to attend quarterly all-staff meetings in London with travel funded by CILIP.

We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession. 

About CILIP Cymru Wales

CILIP Cymru Wales carries out cross sector advocacy campaigns, runs a biennial conference, runs webinars and hosts an annual CILIP Information Day and AGM.  CILIP members in Wales have access to the Kathleen Cooks Fund, a benevolent fund that supports professional and service development.

Outstanding professional achievements are recognised by the Welsh Library Team of the Year Award which it organises.

About CILIP

The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body which last year celebrated 125 years since gaining our Royal Charter with thousands of members in the UK and internationally. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans that commenced this year. CILIP is a London-based charity with a friendly, hardworking team.

CILIP is an equal opportunities employer and committed to championing diversity, inclusion and representation. We particularly welcome applications from people from under-represented groups. For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.

Registered Charity No 313014

Benefits

• 26 days' annual leave plus public holidays (pro rata’d for part time employees)
• The option to buy up to 5 days' additional annual leave (pro rata'd for part time employees)
• Generous pension scheme (Employer contribution of 10%, employee contribution of 5%) including death in service benefit
• Access to CILIP’s Employee Assistance Programme provided by Vivup
• Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
• Annual flu vaccination voucher
• Perkbox employee discounts and wellbeing hub
• Contribution to eye tests

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

Supplier Partnerships Manager

Contract: Permanent, Full Time

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in Supplier Management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Supplier Partnerships Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Supplier Partnerships team sits within the Supporter Experience and Operations Team at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and contracting expertise and effective internal & external response handling operations. The team exists to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.

About the Role:
As our Supplier Partnerships Manager, you will manage the Supplier Partnerships sub-team, reporting into the Supporter Experience & Operations Lead. The Supplier Partnerships Team plays a central role in supporting our fundraising teams to maximise supporter engagement through the selection and performance management of our key external service partners. This team are a centre of subject expertise and will also ensure we have well defined and consistently applied approaches to supplier management across the Mass Engagement department.

In this role, you will actively manage a small portfolio of strategic fundraising service suppliers, ensuring contractual requirements are met, as well as defining and monitoring service levels (SLAs) to ensure performance is maintained.
You’ll also: 

• Effectively lead, manage, and motivate the Supplier Partnerships team, ensuring each member of the team makes a full and effective contribution to the organisation
• Maintain a network of key stakeholders within WaterAid, ensuring that their needs and responsibilities relating to supplier management are understood
• Foster a culture of continuous improvement within the team, proactively identifying opportunities for improvement or efficiency gains where these contribute to the overall supporter experience
• Act as the subject matter expert for supplier management, promoting and championing best practice within the wider organisation, providing specialist advice and training as required
• Maintain a level of awareness of external trends and best practice in supplier operations and procurement, ensuring that WaterAid are at the leading edge in terms of our services and standards
• Work with the Supporter Experience and Operations Lead in developing detailed budgets, forecasts, and plans

About You:
To be successful, you’ll need: 

• Excellent supplier management / relationship management, ideally in a charity fundraising environment
• Successful experience of people management, coaching, training, and personal development
• Demonstrable experience of using / designing KPIs, SLAs and other performance metrics to drive process and service quality improvements
• Strong stakeholder relationship management (up to senior management), able to work collaboratively to build positive and effective working relationships across teams
• Ability to identify problems, undertake analysis and deliver potential solutions through influencing and negotiating with others

Although not essential, we also prefer you to have:

• A good understanding of fundraising regulations i.e. Fundraising Code of Practice, Gift Aid and BACs (Direct Debit) regulations
• Professional qualification in supplier / service procurement or directly relevant experience

Closing date: Applications will close at 23:59 on the 3rd November 2024. Availability for interview is required week commencing 4th November 2024.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

InCommon is a charity bringing generations together. We create opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.

We're looking for a Programme Manager to develop our Empower programme. In this role, you'll be supporting grassroots intergenerational projects across the country to start and flourish through an online platform and support offer.

You’ll match up schools and retirement homes, build relationships with key stakeholders and support them to use the platform to coordinate intergenerational projects. Your efficient, thoughtful and professional approach will build trust and lead to close working relationships.

This is a really exciting new stage of the programme’s development and has the potential for you to build the Empower team. You’ll also be joining InCommon at an exciting stage of our evolution, with lots of opportunity to add value and guide the direction of a growing charity.

This is the perfect role for you if:

• You’re reliable, trustworthy and authentic
• You take responsibility and deliver results
• You’re a collaborative team player and great communicator
• You’re creative and excited by digital design
• You’re flexible, self-motivated and enjoy working in a fast-paced environment
• You can lead collaboratively and have experience of line management