Operations manager jobs in leeds city centre, west yorkshire
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 23 June 2025.
Interviews: 30 June 2025
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values.
This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity.
You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Fitness Instructor
Harrogate, North Yorkshire
12-month Fixed Term Contract (Maternity Cover)
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Lead Fitness Instructor, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
The Active Together Programme is designed to prepare people with cancer for, and recover from, treatment quickly and to assist them to maintain healthy lifestyles after their cancer diagnosis. Further, the research evidence shows that exercise, part of the Active Together Service, can improve survival and quality of life of cancer patients.
The charity will be delivering the Active Together programme through our new Yorkshire Cancer Research Centre at Hornbeam Park, Harrogate. The service is open to patients in Yorkshire.
Reporting to the Head of Active Together, as Lead Fitness Instructor, you will be responsible for establishing and delivering the physical activity component of the Active Together programme; training and managing a team of Fitness Instructors who deliver the Active Together service; supporting and advising on a range of fitness activities / services to develop and deliver a rehabilitation service for adults with a cancer diagnosis; working collaboratively to deliver a multidisciplinary, inclusive and responsive service, ensuring customer service excellence and responding to service user diversity.
Specifically, you will:
Service delivery and operations
- Lead a team to deliver the Active Together service in the charity’s first bespoke cancer centre in Harrogate.
- Manage and train the Fitness Instructors delivering the Active Together, Harrogate service.
- Implement evidenced based updates to the Active Together Service as provided by the AWRC to ensure the Active Together Programme is implemented correctly ensuring treatment fidelity and to ensure evaluation data is collected.
- Ensure the Active Together service provides advice, guidance and support to adult service users affected by cancer, adhering to service standards; providing high quality care and support.
- Ensure the services can cater to service users who may have difficulties relating to the complex emotional, psychological and physical aspects of their cancer diagnosis.
- Prepare for and confidently conduct initial appointments / assessments with new members and support the Fitness Instructors to independently deliver initial appointments/assessments.
- Create, evaluate and reassess individualised and group exercise plans to formulate a specialised programme of care for service users.
- Deliver group, and individual, exercise sessions as part of the Active Together Service.
- Provide in-depth guidance and support for a diverse range of queries; maintain confidentiality and treat sensitive issues with appropriate tact and diplomacy.
- Support or lead, where appropriate, specific projects/schemes/areas of work and evaluate the impact and effectiveness.
Communications
- Assist with communications and the promotion of activities/services following an established set of protocols and principles, in collaboration with other areas delivering the Active Together programme as required.
- Support the development of online and public-facing resources and proactively ensure information is kept up to date and accurate e.g. social media channels, designated websites.
Key working relationships
- Lead the team of Fitness Instructors by supporting them to develop their skills and knowledge.
- Allocate work and deploy resources to ensure they effectively manage their caseload of Active Together members ensuring staff work within relevant framework and to agreed service standards.
About You
To be considered for this role, you will need:
- To have a CIMPSA endorsed Level 4 qualification in Cancer and Exercise Rehabilitation.
- To have evidence of continued professional development relevant to the role purpose and level.
- To have experience of operating as a Lead Fitness Instructor.
- To have experience of confidently and professionally delivering safe and effective exercise classes and individual exercise programmes to people living with cancer.
- To have experience of carrying out risk assessments, exercise assessments and contributing to ongoing evaluation of services. prescribing personalised exercise programmes.
- To have in-depth knowledge of the benefits of exercise rehabilitation for people living with long term conditions including people living with cancer.
- To have outstanding customer service manner and customer service skills.
- To have excellent communication and interpersonal skills for delivering a service and working directly with Active Together members.
- To be proficient at using Microsoft Office programs including Outlook, Word, PowerPoint and Excel with the ability to input and interpret data, to ensure reliable analysis and informed decision making.
- To have the ability and willingness to regularly travel across the Yorkshire region.
- To have flexibility to deliver weekend and evening classes as required.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 27 June 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a Finance Officer to join our team to administer the financial affairs of the District. This role will include working closely with the District Secretary and Treasurer to implement financial policies and controls, assisting with preparing budgets and accounts, managing payroll, processing receipts and payments and maintaining appropriate accounting records.
Role Purpose and Objectives
To administer the financial affairs of the District including preparing budgets and accounts, managing payroll, processing receipts and payments and maintaining appropriate accounting records.
Responsibilities
Financial Controls and Policies
- Support the District Treasurer to implement proper financial policies and controls, ensuring appropriate accounting codes for churches and charities are complied with.
Budgets and Accounts
- Assist the District Secretary, Treasurer and Resourcing Mission Committee to prepare budget and circuit assessments for the District with reference to the District Mission Plan.
- Work with the District Secretary and Treasurer to prepare annual accounts for the District, including liaising with the auditors and helping to draft the Trustees’ Annual Report, particularly with regard to accounting practice and policies.
- Support the District Secretary as needed to ensure compliance with the Methodist Church and Charity Commission requirements, including supplying the information for HMRC P11D forms.
Payroll
- Ensure District employees’ and ministers’ payroll information is correct and liaise with the central Methodist payroll bureau so that staff are paid on time.
Administration of Bank Accounts
- Monitor cash flow and administer transfers between bank accounts.
- Set up approved payments in online banking and liaise with signatories to authorise these for payment.
- Liaise with the Treasurer and/or District Secretary on transactions with the Central Finance Board and Trustees for Methodist Church Purposes, preparing paperwork to facilitate drawdown of funds.
- Administer changes to banking mandates.
- Administer changes to Direct Debits and Standing Order instructions.
Receipts and Payments/Book-keeping
- Check invoices and expenses claims for accuracy, before sending to authorised persons for approval.
- Record all bank transactions for all bank accounts on a monthly basis.
- Produce monthly fund summaries, with detailed analyses.
- Provide monthly ‘sub-accounts’, where required, for specific projects
Other key tasks
- Manage the District’s Financial Record systems, including archiving information as necessary
- With the District Secretary, review and renew the District’s Insurance Policies.
- Maintain the District’s Asset Register.
- Other duties commensurate with the role as agreed with the District Secretary.
For an informal conversation about the role please contact Lisa Murphy, District Secretary. To apply, please complete the application form and submit by the closing date and time. CVs will not be accepted.
Interviews to take place during the week beginning 7th July 2025.
Registered Charity
11 - 20
A growing, evangelistic, justice-seeking and inclusive church without walls.
The client requests no contact from agencies or media sales.