Operations manager jobs in london

Position: Head of National Services 
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of National Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.

Our National Services delivery team includes our ‘’National Hub’’ (or Helpline) as well as our Specialist/Peer/Self Management Services.

Our Head of National Services will be:

• leading on the delivery and continuous improvement of our National services, developing a high-performing and motivated culture within teams. 
• providing clear leadership to ensure our National services are high quality, impactful and respond directly to the needs of the MS community 
• responsible for the growth in the reach of our National Services, ensuring that we increasingly represent the diversity of the entire MS community and that decisions are driven by local need. 

We’re looking for: 

• extensive experience of leading successful national services of a similar type and scale as those at the MS Society, including helplines, remote and digital services.
• a proven track record of operating at a senior level within a service delivery function or organisation, engaging significant numbers of the community. 
• substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture. 
• substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery. 

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Location: You can be based near one of the following office locations - Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Ideal start date: Flexible, as agreed with candidate 

Annual leave: 36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.

We also offer a Holiday Buyback scheme where you can purchase up to 1 working week additional annual leave per year

Other benefits: 

• Cycle to Work Scheme
• Employer pension contributions of 5%, plus salary sacrifice contribution the equivalent of Employer National Insurance
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time

The Opportunity 

As our Senior Evaluation Coordinator you’ll drive forward how we measure and share our organisation’s impact.

You’ll own our monitoring and evaluation framework and use this to design smart and robust ways to measure how our work creates change.

You’ll lead our annual data collection processes and cycles, collaborating with other teams to collect and share key outcomes data, both internally and externally.

From crafting data methodologies to generating insightful reporting for stakeholders, this role is ideal for someone who loves delving into data, analysing and communicating trends and working with others to make a difference. 

1. Designing how we measure our impact

• Shape evaluation questions and themes to explore, design the methodology, and consider data required to conduct robust analysis  

2. Evaluating our interventions

• Manage the yearly impact evaluation to further the organisation’s understanding of its effect across our three interventions:  
  •  on students’ outcomes, including student university destinations and longer-term graduate outcomes  
  •  on the outcomes of our employer influencing work, including the impact of the Social Mobility Employer Index  
  •  on the outcomes of our campaigns work  

3. Data collection and performance management​

• Develop and manage data analysis and visualisation tools and processes, such as PowerBI, to present monitoring data  

4. Reporting and sharing our impact

• Consolidate analysis findings, and present them to various audiences to enable conversations around the development of our work  

See attached job description for more detail on the key responsibilities in the role

Person Specification/Skills

Monitoring & Evaluation

• How to run an evaluation project, and manage it throughout the full project life cycle, i.e. planning, data collection, analysis, and dissemination  
• How to create and implement plans and/or processes, including administrative systems and robust evaluation processes 

Systems

• How to use databases, data visualisation tools and CRMs, underpinned by strong IT skills and the ability to learn and build capability 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Sunday 23rd November: 

1. A cover letter outlining your suitability and motivation for the role (no more than 500 words)
2. Give an example of when you have evaluated the impact of a programme, intervention or project, the steps you took and skills you used (no more than 800 words) 

Please note that generic applications and CV’s will not be considered.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 28th November 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Fixed Term, Full time  

Circa £40,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them some of lives challenges.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join The RAF Family and play your part in making a difference.

Respite and Care Executives play a significant role in enabling our beneficiaries to continue to be independent for as long as possible and when/if they require formal care, they can support them during this time too. They work closely with the Advocacy Team and the Friendships and Connections team to ensure that all their needs are met.

We are looking for a candidate to cover Maternity Leave for 14 months. They will work alongside the current post holder and the other team members for 2 months to learn the role and take over existing cases. They will form part of the existing Respite, Care and Advocacy Team and work closely with other members of the team as well as other colleagues in the Operations Directorate (mainly Welfare).

An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages as well as professionals such as external case working organisations, RAF stations, care providers, those who have lasting power of attorney (LPA). You must have an understanding of the social care system and the Mental Capacity Act.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 12th November 2025, 5:00pm. Preferred start date will be early December.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

We are seeking a proactive, detail-oriented and data-focused [IT/data confident] administrator to support our CRM and audience development activities. 

Hofesh Shechter Company is a boundary-breaking international dance company, led by Artistic Director Hofesh Shechter. Our work includes large-scale touring, film projects, the emerging talent programme Shechter II interwoven with our Shechter Moves learning programme.

This newly created position is central to our data strategy, focusing on centralising audience and supporter information using our new specialist CRM and event management systems, Monad and YesPlan. You will be responsible for data integrity, analysis and supporting us to turn rich audience insights into a powerful tool for storytelling and growth, helping us build deeper relationships with our diverse audiences. 

This is an ideal role for someone passionate about IT systems and the arts. It suits a recent data/business analytics graduate looking for a role with real-world impact in the UK’s vibrant creative sector or an aspiring arts administrator who thrives on a mix of analytical and creative work. 

Deadline for applications:  9am on Monday 24th November 2025

Salary: £35,327 per annum, pro rata

Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc

About The Role

As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications. 

This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects. 

About You

First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail. 

You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.

Key Responsibilities 

Grant Making

• Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
• Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
• Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
• Assess grant applications.
• Make recommendations to the assessment panel.
• Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
• Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
• Review grant requirements and ensure quick processing of payments.
• Undertake visits to funded projects and attend events.
• Provide advice and feedback to successful and unsuccessful applicants.
• Support the running and facilitation of events.
• Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
• Provide support to others in the wider Youth Music team.

Learning and Projects

• Undertake project-based tasks as part of wider team or organisational project work.
• Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
• Produce resources and content for the Youth Music community.
• Present information and learning to internal and external colleagues.

General

• Carry out all such additional duties as are reasonably commensurate with the role.
• This post will require travel across the UK, occasionally involving overnight stays.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

Person Specification

Essential Criteria

• Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
• Familiarity with the funding process.
• Experience of working in an administrative role. 
• Experience using databases and other software.
• Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word). 
• Organisational and administrative skills, able to prioritise and work to deadlines.
• Attention to detail.
• Confident in decision-making and can work autonomously.
• Ability to think creatively to solve problems.
• Interpersonal skills and the ability to work as part of a team.
• Ability to communicate effectively with different types of people.
• A clear and persuasive verbal communicator with the ability to write in plain English.
• Ability to build and manage relationships.
• Analytical skills (you’ll be required to read and respond to applications and reports).
• Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.

Desirable Criteria

• Experience of project management, including financial planning and management.
• Understanding of the social issues facing children and young people today.
• Understanding youth voice and/or participatory grant making practices. 
• Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
• Understanding of the music education and / or music industries landscape.

Chiltern Foodbank is a dynamic nonprofit organization dedicated to alleviating hunger within the Chiltern area. With a proud history of driving social change and a passionate team behind us, including over 80 volunteers, we’re now seeking a visionary Chief Executive Officer to lead us into our next phase of development.

The charity was founded fourteen years ago by local churches and community groups in Chesham. Over time, thanks to volunteers and partners, the Charity has extended its coverage and now has distribution centres in Chesham, Wendover, Prestwood and Chalfont St. Peter. 

The Role

As CEO, you will be the driving force behind our strategic direction, operational excellence, and public profile. You’ll work closely with the Board of Trustees, to ensure that our mission is delivered with integrity, innovation, and measurable impact.

Key Responsibilities will include:

• Leading the development and execution of the charity’s strategic plan
• Ensuring high operational standards and compliance with the Trussell licence model.
• Building strong relationships with partners and the wider community
• Inspiring and empowering a talented team (including two part-time staff and a large team of volunteers) to achieve organisational goals
• Acting as a compelling ambassador for the charity’s work and values to the wider community

What We’re Looking For

We are looking for proven leadership experience at a senior level, ideally within the charity or nonprofit sector. The ideal applicant will have strong strategic thinking and financial acumen, exceptional communication and stakeholder engagement skills, a deep commitment to social impact within the local community as well as experience of working with Boards and navigating governance structures.

Why Join Us?

This role provides an opportunity to

· Make a tangible difference to people’s lives within the local community.

• Lead a passionate team of staff and volunteers
• Shape the future of a respected charity
• Enjoy a supportive, inclusive, and values-driven culture

Location: Remote with travel across the UK.

About the role  

It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy. 

The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change. 

The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.

This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures

The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.

As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.

Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

How To apply 

To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack with applications needing to be submitted by 9am on Thursday 13th November 2025. 

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 27th November 2025. Second interviews to be held on Friday 5th December 2025. 

If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.

Senior Finance Business Partner (Income)

Permanent. Full time. Hybrid working (2 days in the office)

Location: London

Salary: £61,057 per annum (including London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Financial Planning & Analysis Lead, the Senior Finance Business Partner (Income) will champion strategic financial insight and support within the Income and Public Engagement Department, driving accurate financial planning, analysis, and reporting for income streams, working closely with fundraising and institutional teams, including the development of funding bids.

The post-holder will enable effective decision making through data-driven insights, ensuring financial sustainability and fosters a mindset that aligns with Christian Aid's strategic objectives

Some of the main responsibilities of the Senior Finance Business Partner (Income) include:

• Partner with the Income and Public Engagement team to develop and champion accurate income forecasts, budget plans, and financial models.
• Provide financial insights and challenge assumptions which drive and optimise income generation strategies, ensuring alignment with financial goals.
• Ensure financial reporting for income is accurate, timely, and meets internal and external compliance requirements, including donor regulations.
• Collaborate with fundraising teams to provide financial insights on donor trends, unrestricted vs. restricted income, and return on investment.
• Identify and drive the implementation of improvements in financial processes related to income tracking and reporting.
• Support the development of fundraising bids by providing financial expertise

About you

Who we are looking for

Essential:

• Professional finance qualification.
• Substantial experience in financial business partnering or financial planning and analysis.
• Demonstrable knowledge of income streams such as fundraising, grants, unrestricted/restricted income, and the financial implications of different funding sources. 
• Advanced knowledge of charity sector income streams and financial management.
• Understanding of donor reporting and compliance requirements.
• Understanding of fundraising finance and return on investment analysis.
• Understanding of financial systems and tools (e.g. SUN, Power BI, Excel).
• Highly developed skills in financial analysis, forecasting, and modelling.
• Highly developed skills in business partnering and stakeholder engagement.
• Highly developed skills in budgeting and variance analysis.
• Developed skills in financial reporting and donor compliance.

Desirable:

• ACCA or CIMA qualified.
• Experience working in an income-focused role is highly desirable.
• Experience in the non-profit/charity sector is desirable, particularly in Fundraising Finance, Donor Compliance, or Grant Income 
  Management.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.

We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.

The Role

As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.

You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.

We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.

Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.

• Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability. 

• Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.

• Foster innovation across public fundraising, developing and testing new products and propositions.

• Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.

• Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.

Individual Giving & Donor Development

• Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.

• Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.

• Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
   

Digital Fundraising

• Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.

• Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
   

Legacies & Events

• Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.

• Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
   

Collaboration & Management

• Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.

• Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.

• Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
   

About You

You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.

Essential:

• Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.

• Proven track record of meeting or exceeding income targets across multiple channels.

• Familiarity with CRM systems and digital fundraising platforms.

• Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.

• Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).

• Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.

• Experience in budget management and performance reporting.

• Collaborative and adaptable, with excellent project management and communication skills.
   

Desirable:

• Experience in product development or innovation in the charity sector.

• Knowledge of legacy fundraising.

• Interest in environmental, conservation, or international development causes.

Join the Orchestra of the Age of Enlightenment as our new Accounts Officer.  Based in North London within the OAE’s lively home at Acland Burghley School, this is not just a job: it’s a chance to be part of a global-trailblazer in period instrument performance, education, and innovation.

Responsibilities include:

• Process, record, and check all invoices, payments, and receipts, ensuring accuracy, timeliness, and compliance with best accounting / charity / arts financial standards.

• Maintain clear, up-to-date bookkeeping records, including general ledger entries, reconciliations (bank, supplier, etc.), making sure all financial data is clean and audit-ready.

• Support all departments with budgeting, forecasting, and financial reporting — helping to translate artistic ambition into realistic budgets, tracking variances, and enabling confident decision making.

• Assist the Director of Finance and Finance Manager in administrative tasks, financial controls, internal process improvements, and preparation for audits or external review.

For more information and to apply, please visit our website. 

The deadline for applications is 17:00 on Friday 7th November 2025.

The role supports the Individual Giving team by leading the day-to-day delivery of legacy stewardship, supporter journeys, and mid-level donor care. By strengthening supporter relationships, it enables the Individual Giving Manager to concentrate on acquisition and retention campaigns. 

Director

1st Place

£70,000

Full-time, permanent

London SE5 and SE17 with some remote working

1st Place is a local success story. Born out of the vision from parents and children in 2005, we are now the recognised voluntary sector provider of early years and Best Start Family Hub services in Southwark.

We are first and foremost a hub of support for families with young children, from birth to rising five years and beyond which enables both children and parents to thrive. This includes health, parenting, as well as early years education through open access services and our highly regarded day nurseries. 

The challenges facing the families and communities we serve are ever present. We live in economically difficult times, which impacts the greatest on people who are already disadvantaged.

We seek a new Director who can take us forward to achieve even more and expand our geographical reach within the borough. This will be done only through vision and by partnering with other local providers of complementary services, commissioners and other potential funders of who there are many and as yet untapped.

You will bring the inspiring leadership, strategic foresight, and operational oversight that ensures that 1st Place continues to be “the place where children and families come first, the place where caring for the environment is second nature” and that we continue to be the go-to choice provider for partners, commissioners and funders.

1st Place is now a complex operation with many moving parts. You will need to be both strategic and outward facing as well as be ‘hands on’ in interacting with the children and families we work with and provide the visible leadership to staff and volunteers to enable them to continue to excel in OFSTED inspection, contract reviews and charity regulation.

Prospectus is delighted to be working with a North London-based charity that provides housing and social support to people transitioning from the criminal justice system. The organisation plays a vital role in helping individuals rebuild their lives through access to stable accommodation, personal development opportunities, and community reintegration. They are now looking for an Executive Assistant to the CEO to join their dedicated team.

As the Executive Assistant, you will provide high-quality administrative and PA support to the CEO, ensuring the smooth running of their schedule, correspondence, and meetings. You’ll also work closely with the Director of Housing and Head of Services to coordinate professional learning events and manage the day-to-day running of the charity’s London office and Community Hub. This varied role will see you liaising confidently with internal teams and external partners, managing office operations, and contributing to the charity’s wider strategic goals.

The successful candidate will bring proven experience in administration, executive support, or office management, with strong organisational and communication skills. You’ll be comfortable managing multiple priorities, from diary management and minute-taking to coordinating training events and maintaining effective systems. Proficiency in Microsoft Office and confidence in learning new systems will be key, along with a proactive, hands-on approach and a genuine interest in supporting the organisation’s mission.

This is a full-time role (37.5 hours per week), offered on a one-year fixed-term contract and based in London. The salary is £30,000 per annum.

If you are an organised and motivated professional who thrives in a busy, purpose-led environment, we’d love to hear from you. Please submit your CV via the link below to register your interest. Suitable candidates will then be contacted to discuss next steps.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We particularly encourage candidates with lived experience to get in touch for an initial, informal conversation.